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SMART ADSL 3xx series User Manual

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/ GATEWAY USER MANUAL
For all Broadcom Chipset-based models including:
ADSL 3xx series
VDSL 5xx series
Release 3.5
June 2016

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Summary of Contents for SMART ADSL 3xx series

  • Page 1 / GATEWAY USER MANUAL For all Broadcom Chipset-based models including: ADSL 3xx series VDSL 5xx series Release 3.5 June 2016...

  • Page 2: Table Of Contents

    Table of Contents Table of Contents Add a MAC Filtering Rule Disclaimer Parental Control Copyright and Trademarks FCC Interference Statement Quality Of Service FCC Caution Supported DSCP Values Safety Warnings Welcome! Routing Purpose & Scope Intended Audience Getting Assistance DSL Bonding GETTING FAMILIAR WITH YOUR GATEWAY UPnP LED Status Indicators...
  • Page 3 System Log Security Log SNMP Agent Management Server Internet Time Access Control Add an Account Modify or Delete an Account Default Passwords Update Software Reboot APPENDIX A: ADVANCED FEATURES Connect-and-Surf (Automatic Broadband Con- nection Configuration) Activation (Automatic ACS Connection Con- figuration) TR-069 Remote Management: ACS Support APPENDIX B: FEATURE COMPARISON MATRIX...

  • Page 4: Disclaimer

    Disclaimer SmartRG does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor patent rights of others. SmartRG further reserves the right to make changes to any products described herein without notice.

  • Page 5: Safety Warnings

    Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed an operated with a minimum distance of 20cm between the radiator and your body.

  • Page 6: Welcome

    Welcome! Thank you for purchasing this SmartRG product. SmartRG proudly brings you the best, most innovative broadband gateways available. SmartRG enables service providers to monitor, manage, and monetize the connected home through the design and production of reliable and highly interoperable hardware and soft- ware solutions.

  • Page 7: Getting Familiar With Your Gateway

    GETTING FAMILIAR WITH YOUR GATEWAY This section contains a quick description of the Gateway's lights, ports, and buttons. SmartRG produces several models that vary slightly in capabilities (See Appendix B for details) but the basic scheme of lights, ports and buttons represented in this section exists on each model.
  • Page 8 Below is a generic representation of a SmartRG gateway, Your specific model may have more or fewer ports and controls across the back of the unit. Refer to the Quick Start Guide enclosed with your gateway for specifics regarding installation of your particular model. The ports depicted in this example are described below.

  • Page 9: External Buttons

    External Buttons Smart RG gateways provide push-button controls on the exterior for critical features. These buttons provide a convenient way to trigger WPS mode, toggle the WiFi radio on and off, or reset the gateway. Their presence and locations vary by model.

  • Page 10: Installing Your Smartrg Gateway

    The button labeled WiFi or WLAN (depending on model) toggles the WiFi radio on and off. The WLAN LED indicator on the gateway dis- plays the current state of the WiFi radio. The location of the WLAN button varies by model: For SR360n models, the button is located on the top of the unit.
  • Page 11 1. Open a browser and enter the gateway's default address (usually http://192.168.1.1; may also be http://192.168.0.1) in the address bar. 2. For some models, the Network status page appears. If so, click the Manage gateway (advanced) link (usually located in the upper right corner).

  • Page 12: Device Info

    Device Info There are several selections under Device Info in the left navigation bar. Each of them shows a different element of the gateway's setup, status or nature of its connection with the provider and also with LAN devices. Device Info pages are read-only. You cannot inter- act with or change the settings in this section.

  • Page 13: Wan

    On this page, you can view information about the connection between your ISP and your gateway. The WAN interface can be DSL or Eth- ernet and supports a number of Layer 2 and above configuration options (explained later in this document). Some features are sup- ported only on specific SmartRG models.
  • Page 14 The fields on this page are explained in the following table. Field Name Description Interface The connection interface (Layer 2 interface) through which the gateway handles the traffic. Description The service description such ipoe_0_0_1, showing the type of WAN and its ID.. Type The service type.

  • Page 15: Statistics

    Statistics The Statistic pages provide network interface information for LAN, WAN Service, xTM and xDSL. All data is updated in 15-minute inter- vals. Notes: For SR512nm models, statistics are also provided for MoCA connections. For SR515ac models, statistics are also provided for the 2.4 Ghz and 5 Ghz wireless connections. On this page, you can view the received and transmitted bytes, packets, errors and drops for each LAN interface configured on your gate- way.

  • Page 16: Wan Service

    Field Name Description Available LAN interfaces. Options are LAN1 - LAN4 , WAN (if configured on your device), and Wl0 Interface (Wireless LAN-side interface), and 2.4 Gh z and 5 Ghz (SR515ac only). Received Transmitted & columns Bytes Total number of packets in bytes. Pkts Total number of packets.

  • Page 17: Statistics - Wan Page For Sr515Ac Gateway

    Statistics - WAN Page for SR515ac Gateway The Statistics - WAN page for the SR515ac gateway is shown below. Statistics are provided for Multicast, Unicast, Broadcast, anf total packets received and sent. The columns labeled Interface Description for the other gateway models are combined into the Service Description column on the SR515ac page.
  • Page 18 Field Name Description Port Number Statistics for Port 1, or both ports if Bonded. In Octets Total quantity of received octets. Out Octets Total quantity of transmitted octets. In Packets Total quantity of received packets. Out Packets Total quantity of transmitted packets. In OAM Cells Total quantity of received OAM cells.
  • Page 19 On this page, you can view the DSL statistics for your gateway. All xDSL (VDSL or ADSL) interfaces configured for your SmartRG gate- way are included. The terms and their explanations are derived from the relevant ITU- - T standards and referenced accordingly. 1.
  • Page 20 Field Name Description Mode xDSL mode that the modem has trained under, such as ADSL2+, G.DMT, etc. Connection type. Options are: ATM , PTM and ETH . Traffic Type Status of the connection. Options are: Up , Disabled , NoSignal , and Initializing . Status Link Power State Current link power management state (e.g., L0, L2, L3).
  • Page 21 Field Name Description S (ratio of FEC over The ratio of FEC over PMD Data Frame length. PMD Data Frame length) L (# of bits in PMD The number of bits from the latency path included per PMD. Data Frame) D (interleaver depth) The interleaving depth in the current latency path.

  • Page 22: References

    Field Name Description Total SES Total number of Severely Errored Seconds. An SES is declared if, during a 1-second inter- val, there are 18 or more CRC-8 anomalies in one or more of the received bearer chan- nels, or one or more LOS (Loss of Signal) defects, or one or more SEF (Severely Errored Frame) defects, or one or more LPR (Loss of Power) defects.

  • Page 23: Arp

    The fields on this page are explained in the following table. Field Name Description Destination (Including IPv6 Route) Destination IP addresses. Gateway Gateway IP address. Subnet Mask Subnet Masks. Flag (Including IPv6 Route) Status of the flags. Metric (Including IPv6 Route) Number of hops required to reach the default gateway.

  • Page 24: Dhcp

    On this page, you can view the host IP addresses and their hardware (MAC) addresses for each LAN Client connected to the gateway via a LAN Ethernet port or wireless LAN. In the left navigation bar, click Device Info > ARP. The following page appears. The fields on this page are explained in the following table.

  • Page 25: Advanced Setup

    The fields on this page are explained in the following table. Field Name Description Hostname The host name of each connected LAN device. MAC Address The MAC Address for each connected LAN device. IP Address The IP Address for each connected LAN device. Expires In The time until the DHCP lease expires for each LAN device.
  • Page 26 1. In the left navigation bar, click Advanced Setup > Layer2 Interface > ATM Interface and then click Add. The following page appears. 2. Modify the settings as desired, using the information provided in the table below. 3. Click Apply/Save to commit your changes.
  • Page 27 Field Name Description Options are: 32-65535. Select DSL Latency Select the level of DSL latency. Options are: Path0 Fast: No error correction and can provide lower latency on error free lines. Path1 Interleaved: Error checking that provides error free data which increases latency.

  • Page 28: Ptm Interface

    Field Name Description WRR: Weighted Round Robin packets are accessed in a round robin style and classes Precedence as the can be given. Default Queue WFQ: Weighted Fair Queuing packets are assigned in a specific queue. Default Queue Weight: The default weight of the specified queue. Options are: 1-63. Default Queue Precedence: The precedence of the specified group.
  • Page 29 Field Name Description ling all processes without priority (also known as cyclic executive). Weighted Fair Queuing A data packet scheduling technique allowing different scheduling priorities to be assigned to statistically multiplexed data flows. Since each data flow has its own queue, an ill-behaved flow (that sent larger packets or more packets per second than the others since it became active) will only affect itself and not other sessions.
  • Page 30 2. Click Add. 3. If a WAN port is already configured or you clicked Add, the following page appears. Note: If a WAN port it is already configured, you must remove it before you can define a new one. Before you can remove the existing port, you must first modify or delete any WAN service that uses it.

  • Page 31: Wan Service

    WAN Service In this section, you can configure WAN services for: "PPP over Ethernet" "IP over Ethernet" A sample configuration scenario is provided for each variation. PPP over Ethernet There are several parts to configuring a PPP over Ethernet WAN service. You will progress through several pages to complete the con- figuration.
  • Page 32 3. Click Next. The following page appears. 4. Select the PPP over Ethernet (PPPoE) WAN service type. 5. Modify the other settings as needed. The fields on this page are explained in the following table. Field Name Description Enter Service Enter a name to describe this configuration.
  • Page 33 Field Name Description For untagged service, enter -1 (disabled) in this field and the 802.1P Priority field. Select VLAN TPID ( Available for SR515ac models only ) Select the TPID for this VLAN. Options are 0x8100 , 0x88A8 , and 0x9100 .
  • Page 34 6. Click Next. The following page appears where you will configure the PPP Username, Password and related information. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 35 7. Modify the fields as needed. The fields on this page are explained in the following table. Field Name Description PPP Username Enter the username required for authentication to the PPP server. PPP Password Enter the password required for authentication to the PPP server. ( Optional ) Enter a description for this service.
  • Page 36 Field Name Description Enable NAT Select to enable sharing the WAN interface across multiple devices on the LAN. Additional NAT and PPPoE NAT features appear. Enable Fullcone NAT (Appears when Enable NAT is selected) Click to enable what is known as one-to-one NAT. Enable SIP (Appears when Enable NAT...
  • Page 37 9. Click the arrows to move your selection from left to right or from right to left. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 38 10. Click Next. The following page appears where you will select DNS Server settings. 11. Select the DNS Server Interface from available WAN interfaces. 12. Click the arrows to move your selection from left to right or from right to left. 13.

  • Page 39: Ip Over Ethernet

    14. Click Next. The summary page appears indicating that your PPPoE WAN setup is complete. 15. Review the summary and either click Apply/Save to commit your changes or click Back to step through the pages in reverse order to make any necessary alterations. Note: For the SR515ac model, additional fields are listed for IGMP Multicast and MLD Multicast settings.
  • Page 40 1. In the left navigation bar, click Advanced Setup > WAN Service and then click Add. The following page appears. 2. Select the Layer2 interface to use for the WAN service and click Next. The following page appears. 3. Select the IP over Ethernet WAN service type.
  • Page 41 Field Name Description Enter Service (Optional) Enter a name to describe this configuration. Description Enter 802.1P Priority Options are 0 - 7. The default is 0. For tagged service, enter values in this field and the 802.1Q VLAN ID field. For untagged service, enter -1 (disabled) in this field and the 802.1Q VLAN ID field.
  • Page 42 5. Click Next. The following page appears. 6. Enter the relevant WAN IP Settings. The fields on this page are explained in the following table. Field Name Description Obtain an IP address automatically When you wish the ISP to automatically assign the WAN IP to the gateway. Option 60 Vendor ID (Optional) Broadcast a specific vendor ID for the DHCP server to accept the device.
  • Page 43 Field Name Description WAN Subnet Mask If using a static IP address, enter the static Subnet Mask. WAN gateway IP Address If using a static IP address, enter the static Gateway IP address. Advanced DMZ (Optional) Select this option to enable Advanced DMZ on the WAN service. For more information, see the knowledgebase on SmartRG Support site.
  • Page 44 7. Click Next. The settings appears. 8. Modify the settings if desired. All settings are optional. Network Address Translation (NAT) allows you to share one Wide Area Network (WAN) IP address for multiple computers on your Local Area Network (LAN). If you do not want to enable NAT (atypical) and wish the user of this gateway to access the Internet normally, you need to add a route on the uplink equipment.

  • Page 45: Ethernet Config

    FIELD NAME DESCRIPTION Enable IGMP Multicast (Not available for SR515ac models) Enables Internet Group Membership Protocol (IGMP) multicast. Used by IPv4 hosts to report multicast group memberships to any neighboring multicast routers. ( Available for SR515ac models onl y) Click to enable Internet Group Mem- Enable IGMP Multicast Proxy bership Protocol (IGMP) multicast.

  • Page 46: Moca

    These options represent 100 megabits or 10 megabits using half or full duplex transmission protocols. When you have a specific device with a known limited transmission speed capability, select one of the latter four options. If you select Auto, your gate- way will automatically select an appropriate setting based on Ethernet auto negotiation with the NIC of the LAN host.
  • Page 47 Field Name Description Auto Scan Allows your gateway to scan automatically for the best connection to your provider. This option is enabled by default. Select the operating band for this gateway. The default is Band D (1125- MoCA Band 1625) . Last Operating Frequency Displays the most recent operating frequency in Megaherz.

  • Page 48: Lan

    On the Local Area Network (LAN) Setup page, you can configure the router’s local IP addresses, subnet mask, DHCP behavior and other related LAN side settings for your gateway. 1. In the left navigation bar, click Advanced Setup > LAN. The following page appears. 2.
  • Page 49 Field Name Description Groupname (Available on SR515ac models only) Select an interface group from the list of available groups (defined on the Inter- face Grouping page). IP Address (Available on SR515ac models only) Enter the LAN IP address by which LAN devices will connect to this gateway. Subnet Mask (Available on SR515ac models only) Enter the Subnet mask to be used by LAN devices connecting to this gateway.
  • Page 50 Field Name Description Option 66 For some devices that also require access to a TFTP server (device configuration name filesare in .cnf file format), which enables the device to communicate with other infrastructure, select this option to specify the name of the TFTP server.

  • Page 51: Nat

    In the NAT section you can configure the settings for Network Address Translation including setting up virtual servers, port triggering and DMZ host. There is seldom need to customize these settings as the default settings manage the related features sufficiently for most environments.
  • Page 52 1. In the left navigation bar, select Advanced Setup > NAT. The following page appears. 2. Customize the fields to create your port forwarding entry. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. Field Name Description Use Interface...

  • Page 53: Port Triggering

    Field Name Description for the application in this field. Server IP Address Enter the IP address of the LAN client where the service is hosted. External Port Start Enter the first external port for this server. External Port End Enter the last external port for this server. Protocol Select the protocol to be used with this range of ports.
  • Page 54 1. In the left navigation bar, click Advanced Setup > > Port Triggering and then click Add. The following page appears. 2. Customize the fields as needed for the firewall pinholes you wish to establish. A maximum 96 entries can be configured. 3.

  • Page 55: Dmz Host

    Field Name Description - 65535. Trigger Protocol Select the protocol required by the application that will be using the ports in the spe- cified range. Options are: TCP, UDP, and TCP/UDP. Open Port Start Enter the starting number of the range of available incoming ports. Options are: 1 - 65535.

  • Page 56: Security

    Security In this section, you can configure filtering for IP and MAC. IP Filtering - Incoming On this page, you can add an incoming filter when refusal of data from the WAN to the LAN is desired. Note: This option is not available in the SR515ac model. 1.
  • Page 57 Field Name Description IP Version Select the IP version for this filter. Options are IPv4 and IPv6. The default is IPv4. Protocol Select the protocol to be associated with this incoming filter. Options are: TCP/UDP, TCP, UDP, or ICMP. Source IP address [/prefix Enter the source IP address for rule.
  • Page 58 2. Fill in the fields, using the information in the table below. 3. Click Apply/Save to commit the completed entry. The fields on this page are explained in the following table. Field Name Description Filter Name Enter a descriptive name for this filter. This is a free-form text field. IP Version For the filter to be configured and effective for IPV6 , the gateway must be installed on a net- work that is either a pure IPV6 network (with that protocol enabled) or is both IPV4 and IPV6...

  • Page 59: Mac Filtering

    Field Name Description Source Port (port Set the outgoing host port (or range of ports) for the above host (or range of hosts defined by or port:port) optional routing "/prefix" subnet mask) to define the ports profile for which egress traffic will be filtered from reaching the specified destination(s).

  • Page 60: Add A Mac Filtering Rule

    1. In the left navigation bar, click Advanced Setup > Security > Filtering. The following page appears. 2. To modify policy settings: a. Review the information on the page. b. Once you understand the consequences of changing the policy, click the Change checkbox, and then click Change...

  • Page 61: Parental Control

    1. On the MAC Filtering page, click Add. The following page appears. 2. Fill in the fields, using the information provided in the following table.. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. Field Name Description Protocol Type...

  • Page 62: Time Restriction

    Time Restriction On this page, you can restrict Internet access to particular days and specific times for each device that accesses your gateway. 1. In the left navigation bar, click Advanced Setup > Parental Control > Time Restriction and then click Add. The following page appears.

  • Page 63: Url Filter

    Field Name Description Start Time Blocking / End Time Enter the range of time that the devices listed above are restricted Blocking from access to the Internet. Use 24-hour clock notation (00:00 - 24:00). URL Filter The other side of the Parental Controls coin is URL filtering. On this page, you can exclude and include URLs as desired. Each list can include up to 100 addresses.

  • Page 64: Qos Config

    Quality of Service (QoS) enables prioritization of Internet content to help ensure the best possible performance. This is particularly use- ful for streaming video and audio content with minimized potential for drop-outs. QoS becomes significant when the sum of all traffic (audio, vid"QoS Classification", data) exceeds the capacity of the line.

  • Page 65: Supported Dscp Values

    Supported DSCP Values The DSCP marking QoS Queue Management Configuration marking on ingress packets is based on the selection you make in the Select Default DSCP Mark field. The selected default marking is applied automatically to all incoming packets without reference to a particular classification.
  • Page 66 2. Fill in the fields, using the information in the table below. 3. Click Apply/Save to save your settings. The fields on this page are explained in the following table. Field Name Description Name Enter a descriptive name for this configuration. This is a free-form text field.
  • Page 67 Field Name Description Note: Lower value = higher priority. Scheduler Algorithm (Appears when you select SP|WRR|WFQ in the Queue Precedence field) Select an algorithm for data priority in queues. Options are: Strict Priority: Allows shaping of rate and burst size for packets in queue. Weighted Round Robin: Applies a fair round robin scheme weighting that is effective for networks with fixed packet sizes, e.g., ATM networks.

  • Page 68: Qos Classification

    Note: This options is available for the SR515ac gateway only. On this page, you can view the wireless queues and classifications. Note: The WMM Advertise option must be enabled before these classifications will function. This option is enabled by default. If you have disabled it, go to the Wireless >...
  • Page 69 2. Fill in the fields, using the information in the table below. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. Field Name Description Traffic Class Name Enter a descriptive name for this rule. This is a free-form text field. Rule Order Select whether this rule is processed next or last in the list of classification rules.
  • Page 70 Field Name Description Rule Status Select whether this rule is active or inactive. Options are: Enable and Disable. Specify Classification Criteria section Class Interface (Not applicable for SR515ac models ) Select an interface. Options are: local, eth0 - eth4, and wl0. ( Available for SR515ac models only ) Select an interface.
  • Page 71 Field Name Description Point 802.1P priority This value is inserted into the Ethernet frame and used to differentiate traffic. Lower values assign higher priorities. Options are: 1 - 7. Rate Limit (Kbps) Enter the data traffic rate limit applied for this classification. For SR515ac models, this field is labeled Set Rate Limit.
  • Page 72 QoS Port Shaping QoS Port Shaping facilitates setting a fixed rate (Kbps) for each of the Ethernet ports. Note: This feature is not available for the SR3xxn model. 1. In the left navigation bar, click Advanced Setup > Quality Of Service >...
  • Page 73 Field Name Description ignored. ( Available for SR515ac models only ) Enter the data rate for packets on the specified Egress Shaping Rate Interface. Options are: 1 - 1,000,000 Kbps. The default is -1 (no shaping). (Kbps) Egress Burst Size (Available for SR515ac models only) Enter the burst size to be applied to packets in the (bytes defined queue.

  • Page 74: Routing

    Routing In this section, you can configure default gateways, static routing, policy routing and RIP settings. Default Gateway On this page, you can configure the default gateway interface list to establish access priority, that is, iInterfaces are accessed in the order listed in the Selected Default Gateway Interfaces column.

  • Page 75: Policy Routing

    On this page, you can configure static routes for your network. A static route is a manually configured, fixed route for IP data. You can enter a maximum of 32 entries. 1. In the left navigation bar, click Advanced Setup >...
  • Page 76 Policy routing makes somewhat automated routing choices based on policies defined by a network administrator. For example, a net- work administrator might want to deviate from standard routing based on destination markers in the packet and, instead, forward a packet based on the source address. On this page, you can configure similar policies.
  • Page 77 RIP is a type of distance-vector routing protocol, which leverages hop count as a metric for routing. RIP puts a limit on the number of hops (maximum of 15) allowed in order to prevent routing loops. This can sometimes limit the size of networks where RIP can be suc- cessfully employed.

  • Page 78: Dns

    In this section, you can configure a DNS server, dynamic DNS and static DNS. DNS Server On this page, you can input the Domain Name Server (DNS) information supplied by your service provider. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 79 1. In the left navigation bar, click Advanced Setup > > Server. The following page appears. 2. Enter your desired settings. Click Apply/Save to commit changes. The fields on this page are explained in the following table. Field Name Description Selected DNS Server Interfaces WAN service(s) selected to be your primary DNS server.

  • Page 80: Dynamic Dns

    Field Name Description Available Wan Interfaces WAN services available to be selected for the DNS server. Primary DNS Server Enter the IP address of the primary DNS server. Secondary DNS Server Enter the IP address of the secondary DNS server. WAN Interface Selected Alter this field only for IPv6 environments.

  • Page 81: Static Dns

    Field Name Description Hostname Enter the hostname of the dynamic DNS server. Interface Select the gateway WAN interface whose traffic will be pointed at the specified Dynamic DNS provider. Username Enter the username for the dynamic DNS server . Password Enter the password for the dynamic DNS server.

  • Page 82: Dsl

    On this page, you can configure settings for the DSL interface. Caution: Altering these settings unnecessarily can result in the gateway being unable to attain DSL synchronization. 1. In the left navigation bar, click Advanced Setup -> DSL. The following page appears. 2.
  • Page 83 Note: For the SR3xxn models, the following fields are not available: VDSL2 modulation, profile options, and US0 checkbox. The fields on this page are explained in the following table. Modulation Data Transmission Rate Max Downstream (Mbps) Upstream (Mbps) G.Dmt ITU-T G.992.1 standard. G.lite ITU-T G.991.2 standard.

  • Page 84: Advanced Settings

    Other Settings Field Name Description Bitswap Enable: Enables adaptive handshaking functionality. Capability SRA Enable: Enables Seamless Rate Adaptation. PhyR Enable: Enables Physical Layer Retransmission. ADSL PTM Mode Enable: Enables Asymmetric Digital Subscriber Line in Packet Transfer Mode. Inventory Man- Select whether to use the gateway serial number as the EOC serial number in your inventory management data- agement base.

  • Page 85: Dsl Bonding

    3. To view the ADSL tone settings, click Tone Selection. TADSL Tone Settings page appears. Caution: Do not modify the tones selected unless under explicit instruction from a telecommunications professional. 4. Click Apply to commit your changes or Close to return to the previous page. The fields on this page are explained in the following table.
  • Page 86 Bonding enables two DSL lines to feed the same modem and leveraging the bandwidth of both lines. Once bonded, the lines behave as a single, higher bandwidth connection. 1. In the left navigation bar, click Advanced Setup > Bonding. The following page appears. 2.

  • Page 87: Upnp

    UPnP On this page, you can enable UPnP when 3rd party devices on your LAN support this Universal Plug and Play standard. Common client devices include gaming consoles, IP cameras, printers and others. This feature is enabled by default. 1. In the left navigation bar, select Advanced Setup >...

  • Page 88: Dns Proxy

    DNS Proxy On this page, you can configure the DNS proxy settings. A DNS proxy improves domain look-up performance for clients by creating a historical cache of look-ups. 1. In the left navigation bar, click Advanced Setup > Proxy. The following page appears. 2.

  • Page 89: Interface Grouping

    Interface Grouping You can create an interface group to map local interfaces to WAN interfaces. A typical application for this feature is assigning IPTV STBs to a WAN interface. 1. In the left navigation bar, click Advanced Setup > Interface Grouping and then click (below the table).

  • Page 90: Ip Tunnel

    3. If this new grouped interface is to share the WAN interface, click Shared WAN Interface. Not selecting this option this will cause the WAN interface you select to be removed from any other interface groups. Important: If a vendor ID is configured for a specific client device, make sure to reboot the client device attached to the gate- way to allow it to obtain an appropriate IP address.
  • Page 91 1. In the left navigation bar, click Advanced Setup > IP Tunnel > IPv6inIPv4 and then click Add. The following page appears. 2. Enter a Tunnel Name. 3. Select the WAN and LAN interfaces associated with the tunnel you wish to establish. IPv4 Mask Length, 6rd Prefix with Prefix Length Border Relay IPv4 Address can be configured automatically.
  • Page 92 1. In the left navigation bar, click Advanced Setup > IP Tunnel > IPv6inIPv4 and then click Add. The following page appears. Note: Currently, only the DS-Lite Mechanism is supported. Consult RFC6333 for further information regarding DS-Lite. 2. Enter a Tunnel Name 3.

  • Page 93: Ipsec

    IPSec Internet Protocol Security is a protocol for securing communications by packet level encryption and authentication. On this page, you can enable and remove connections, or edit existing connections. 1. In the left navigation bar, click Advanced Setup > IP Sec and then click Add New Connection.
  • Page 94 Field Name Description IPSec Connection Name A free form text field. Enter a descriptive name for this connection IP Version Select the IP version environment associated with your infrastructure. Options are IPv4 and IPv6. Tunnel Mode Select the encapsulation method to be used. Options are: AH: Use this mode to encapsulate a packet with AH and IP headers.

  • Page 95: Certificate

    Field Name Description Disable: Permits long-term keys to be compromised. Advanced IKE Settings You can configure advanced IKE settings if desired. 1. On the IPSec Settings page, click Show Advanced IKE Settings to display the Phase 1 and Phase 2 fields. 2.
  • Page 96 2. Enter your connection details by completing the appropriate fields. For more information about certificates, refer to the ITU X.509 standard. 3. Click Apply to complete the request. The fields on this page are explained in the following table. Field Name Description Certificate Name A free-form text field used to describe the intended use of the certificate.
  • Page 97 4. To import a certificate and the corresponding private key, click Import Certificate. The following page appears. 5. In the Certificate Name field, type "cpecert". 6. Paste the Certificate details between the BEGIN markers. 7. Paste the Private Key information between the BEGIN markers.
  • Page 98 2. In the Certificate Name field, type "acscert", and then paste the certificate details between the BEGIN markers. 3. Click Apply to commit this certificate. After you add one certificate, a Remove button appears on the Trusted CA landing page. Click this button to remove the current cer- tificate and replace it with a new one.

  • Page 99: Multicast

    Multicast Multicast methodology is used for applications shipping information simultaneously to multiple destinations. The most common scen- ario is Internet television and other streaming media. In IP Multicast, the implementation occurs at the IP routing level, where routers create the most efficient distribution paths for packets sent to a destination. On this page, you can configure the multicast settings.
  • Page 100 Field Name Description Options are: Enable: IGMP packets are prioritized using the multicast precedence value. The lower the multicast precedence value, the higher that IGMP packets will be placed in the queue. Disable: IGMP packets are not prioritized. ( Available for SR515ac models only ) Select whether strict grouping is applied to Multicast Strict Grouping IGMP packets.

  • Page 101: Wireless

    Field Name Description sending a query. Options are: Enabled: Group members are removed immediately. Disabled: Group members are removed after a query is sent and a response received.. LAN to LAN (Intra LAN) (Not applicable for SR515ac models) Click to permit a multicast data source on the Multicast LAN side and enable IGMP snooping.
  • Page 102 1. In the left navigation bar, click Wireless > Basic. The following page appears. 2. Modify the settings as desired, using the information provided in the table below. The table at the bottom of the page lists the guest/virtual access points defined for your gateway. If desired, you can define up to three virtual access points for guest use. 3.
  • Page 103 Field Name Description Hotspot 2.0 is focused on enabling a mobile device to automatically dis- cover Wi-Fi access points that have a roaming arrangement with the user's home network and then connect securely. Hide Access Point Click to hide the access point SSID from end users. Client Isolation Click to prevent LAN client devices from communicating with one another on the wireless network.

  • Page 104: Security

    Field Name Description BSSID Displays the Basic Service Set Identifier or N/A. Security On this page, you can configure security features of the wireless LAN interface, either manually or via Wi-Fi Protected Setup (WPS). Note: When WPS is enabled, the STA PIN Authorized MAC fields appear.
  • Page 105 Field Name Description Add Client (Not applicable for SR515ac models) Select the method for generating the WPS PIN. Options are: Enter STA PIN and Use AP PIN. To add an enrollee station, click Enrollee. Note: If the Set Authorized Station MAC fields are left blank, the PBC (push-but- ton) mode is automatically made active.
  • Page 106 2. Fill in the fields, using the information in the field description table below. 3. Click Apply/Save to save the settings. The fields on this page are explained in the following table. Field Name Description Select SSID Select the SSID of the wireless network to which this security configuration will apply. WEP Encryption Select to enable Wired Equivalent Privacy (WEP) mode.
  • Page 107 2. Fill in the fields, using the information in the field description table below. 3. Click Apply/Save to save the settings. The fields on this page are explained in the following table. Field Name Description RADIUS Server IP Enter the IP address of the RADIUS (Remote Authentication Dial In User Service) server asso- address ciated with your network.
  • Page 108 Field Name Description Network Key 1-4 (Appears when WEP Encryption is set to Enabled ) Enter up to four encryption keys using the on-screen instructions to achieve the desired security strength (128-bit or 64-bit). WPA Network Authentication WPA authentication requires the same set of parameters as the 802.1X authentication method plus two additional parameters: Group Rekey Interval Encryption.
  • Page 109 Note: This option is not available on SR515ac models. 1. On the Wireless > Security page, select WPA2-PSK in the Network Authentication field. The following fields appear. 2. Fill in the fields, using the information in the field description table below. 3.
  • Page 110 Field Name Description Current Network Key (Appears when WEP Encryption is set to Enabled ) Select which of the four keys is presently in effect. Network Key 1-4 (Appears when WEP Encryption is set to Enabled ) Enter up to four encryption keys using the on-screen instructions to achieve the desired security strength (128-bit or 64-bit).
  • Page 111 Field Name Description Network Re-Auth Inter- Enter the interval at which the client must re-authenticate with the gateway. Options are: 0-2,147,483, and 647 seconds. WPA Group Rekey The frequency at which the gateway automatically updates the group key and sends it Interval to connected LAN client devices.
  • Page 112 2. Fill in the fields, using the information in the field description table below. 3. Click Apply/Save to save the settings. The fields on this page are explained in the following table. Field Name Description Select SSID Select the SSID of the wireless network to which this security configuration will apply. ( Available for SR515ac models only ) Select whether to enable this option.

  • Page 113: Mac Filter

    Field Name Description Network Key 1-4 (Appears when WEP Encryption is set to Enabled ) Enter up to four encryption keys using the on-screen instructions to achieve the desired security strength (128-bit or 64-bit). MAC Filter MAC Filtering refers to an access control methodology whereby the 48-bit address assigned to each LAN host NIC is used to determine access to the network.

  • Page 114: Wireless Bridge

    5. Click Apply/Save to commit your changes. Wireless Bridge On this page, you can configure the wireless bridge features of the wireless LAN interface. Wireless Bridge is also known as Wireless Distribution System. 1. In the left navigation bar, click Wireless >...

  • Page 115: Advanced

    Field Name Description Remote Bridge MAC Address field are granted access. Click Refresh to update the station list. The list takes a few seconds to update. Disabled: Disables wireless bridge restriction. Any wireless bridge is granted access. Remote Bridge Enter the MAC address(es) of the remote bridges to be allowed access. MAC Address Advanced On this page, you can configure the advanced features of the wireless LAN interface.
  • Page 116 2. Modify the fields as needed, using the information in the field description table. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. Field Name Description Band Pre-set at 2.4 GHz for compatibility with IEEE 802.11x standards. Channel Select the Wi-Fi channel you want to use.
  • Page 117 Field Name Description Support 802.11n client Select whether to restrict 802.11b/g clients from accessing the gateway. Options are only On and Off. RIFS Advertisement Reduced Inter-Frame Space (RIFS). Improves performance by reducing dead time required between OFDM transmissions. Options are Auto and Off. Recommended primarily for "greenfield"...
  • Page 118 Field Name Description A high packet error rate is an indication that a slightly increased fragmentation threshold is needed. When possible, the default value of 2346 bytes should be main- tained. Poor throughput is a likely result of setting this threshold too low. RTS Threshold Enter the RTS (Request to Send) packet size beyond which the WLAN client hardware invokes its RTS/CTS mechanism.

  • Page 119: Station Info

    Field Name Description WMM APSD Select whether to enable Automatic Power Save Delivery, a power consumption sav- ing feature. Options are Enabled and Disabled. ( Available for SR515ac models only ) Select to concentrate the transmission signal at Beamforming Trans- mission (BFR) the gateway location.

  • Page 120: Fault Management

    In the left navigation bar, click Diagnostics > Diagnostics and then click Test at the bottom of the page. The normal test method is ini- tiated, utilizing OAM F5 loopback cells. The table is updated with fresh diagnostic information about connection integrity. To learn more about what is being tested and what actions to take in the event that a particular test should fail, click the Help link at the far right of each line item.

  • Page 121: Ethernet Oam

    1. In the left navigation bar, click Diagnostics > Fault Management. The following page appears. 2. In the Maintenance Domain (MD) Level field, select the domain level that you want to view and then click Set MD Level. Main- tenance Domains are management spaces on a network, typically owned and operated by a single entity. MDs are configured with names and levels and a hierarchical relationship exists between domains based on levels.
  • Page 122 1. In the left navigation bar, click Diagnostics > Ethernet OAM. The following page appears. 2. Modify the fields as needed, using the information in the table below. 3. Click Apply/Save to commit your changes. The fields on this page are explained in the following table. Field Name Description Ethernet Link OAM (802.3ah)

  • Page 123: Ping

    Field Name Description ( Appears for the 802.1ag option only ) Enter the name of the maintenance domain, e.g., MD Name Broadcom. ( Appears for the 802.1ag option only ) Enter the MA ID, e.g., BRCM. MA ID ( Appears for the Y.1731 option only ) Enter the MEG level for this service. MEG Level ( Appears for the Y.1731 option only ) Enter the MEG ID for this service.

  • Page 124: Management

    On this page, you can use the Trace Route utility to trace a connection. 1. In the left navigation menu, click Diagnostics Tools > Trace Route to Host. The following page appears. 2. Enter the host name or IP address that you want to trace. 3.
  • Page 125 1. In the left navigation bar, click Management > Settings > Backup. The following page appears. 2. To save a backup file of the currently running settings to a local drive, click Backup Running Settings. The open/save dialog box appears. Click OK. The backupsettings.conf file is created in your default download location. 3.

  • Page 126: Restore Default

    On this page, you can restore previously backed-up gateway settings. Both Current and Default settings can be managed here. 1. In the left navigation bar, click Management > Settings > Update. The following page appears. 2. Click the Browse button for the type of setting you wish to restore. 3.
  • Page 127 On this page, you can reset the gateway to its default settings which can be the factory defaults or defaults that you customized and stored. For details, see "Restore Default" "Restore Default" sections above. 1. In the left navigation bar, click Management >...

  • Page 128: System Log

    System Log On this page you can view and configure the system log generated for your gateway. 1. In the left navigation bar, click Management > System Log. The following page appears. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...
  • Page 129 2. To view the contents of the system log, click View System Log. The System Log details page appears. 3. To update the displayed entries, click Refresh. 4. To modify the system log settings: a. Click Configure System Log. The System Log - Configuration page appears. SMARTRG INC.

  • Page 130: Security Log

    b. Modify the settings as needed. The following table describes the options for configuration of the system log. Action Description Enable/Disable Select to turn logging off or on. Logging Level Select Error unless actively troubleshooting a situation with a subscriber for which increased log detail is required.

  • Page 131: Snmp Agent

    1. In the left navigation bar, click Management > Security Log. The following page appears. 2. Do any of the following: To view the log, click View. To purge the log entries and start fresh, click Reset. A confirmation message appears. Click Close. To export the log to a local drive, click the here link in the last line of the instructions on the page.

  • Page 132: Management Server

    On this page, you can configure the SNMP (Simple Network Management Protocol) settings to retrieve statistics from the SNMP agent for the gateway. You can enable or disable the SNMP agent and set parameters such as the read community, system name and trap manager IP.
  • Page 133 On this page, you can configure the gateway with details about the management ACS to which this gateway will be linked. SmartRG gateways support TR-069-based standards for remote management. The TR-069 client page is preset with default connection parameters and generally only needs to be enabled, pointed to the ACS URL, and any required ACS credentials entered. SmartRG products can accommodate several ACS products, including: Cisco Prime Home ClearVision...
  • Page 134 The fields on this page are explained in the following table. Note: Please consult with your ACS vendor for any specific connection request requirements impacted by the following settings. Field Name Description OUI-Serial Select whether to use the base MAC address or the serial number of your gateway when connecting to the ACS.
  • Page 135 Field Name Description ACS Password Enter the password to authenticate the above user name. The default password is typ- ically admin. TR-069 Client Port ( Available for SR515ac models only ) Enter the TR-069 port number. WAN Interface Select any WAN, LAN, Loop back or a configured connection to declare how this gate- used by TR-069 cli- way will connect to the ACS.
  • Page 136 On this page, when a STUN server is present within the infrastructure of the Service Provider, you can configure this gateway with the connectivity specifics for that server. 1. In the left navigation bar, click Management > Management Server > STUN Config.

  • Page 137: Internet Time

    Field Name Description hidden. STUN Server Max- [0-Unlimited] Value is time in seconds. Default = -1 which specifies that there will be NO imum Keep Alive keep-alive period maximum limit. Period * STUN Server Min- [0-Unlimited] Value is time in seconds. Default = 0 seconds. imum Keep Alive Period * * This mechanism is used in coordination with the refreshing of NAT bindings.

  • Page 138: Access Control

    On this page, you can synchronize the clock in your gateway with reliable external clocking servers available on the Internet. 1. In the left navigation bar, click Management > Internet Time. The following page appears. 2. Click Automatically synchronize with Internet time server.

  • Page 139: Modify Or Delete An Account

    1. In the left navigation bar, click Management > Access Control > Accounts. 2. To set up a new user, click Create Account. The following page appears. 3. Enter a Username Password for the new account. 4. Select the features that you want this user to access. If you select a subcategory, the subordinate boxes are also selected. 5.
  • Page 140 2. In the Select an account field, select the account you wish to modify or delete. 3. Do one of the following: a. To modify an account, check or clear the desired boxes and then click Update Account to commit your changes. b.

  • Page 141: Default Passwords

    Your changes are implemented immediately. Default Passwords USER PASSWORD admin admin support support user user IDH7iw@ibRsPOIBa Services On this page, you can define a Service Control List to control which services (FTP, HTTP, Telnet, etc.) are restricted on the LAN. 1.
  • Page 142 Field Name Description Services This column identifies the SCL services that can be enabled or disabled. Options are: FTP, HTTP, ICMP, SNMP, SSH, TELNET, and TFTP. Use encrypted HTTP(S) Click this checkbox to implement secured HTTP. Warning: When you click this option, the gateway reboots. Select the service enabled on LAN side firewall.

  • Page 143: Access List

    1. In the left navigation bar, click Management > Access Control > Passwords. The following page appears. 2. Enter the information for the logged-in account. 3. Click Apply/Save to commit your settings. The fields on this page are explained in the following table. Field Name Description User Name...
  • Page 144 2. To add an address: a. Click Add. b. Enter the address for which you want to restrict access. c. Click Apply/Save. You are returned to the Management Access Lists page. d. To add up to 9 more addresses, repeat steps 2a - 2c. 3.

  • Page 145: Update Software

    Update Software On this page, you can update the firmware of your SmartRG gateway. Software updates for SmartRG products are available for down- load by direct customers of SmartRG via the SmartRG Customer Portal. 1. In the left navigation bar, click Management >...
  • Page 146 1. In the left navigation bar, select Management > Reboot. The following page appears. 2. Click Reboot. Your gateway is rebooted and you must log in again if you want to make further changes. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...

  • Page 147: Appendix A: Advanced Features

    APPENDIX A: ADVANCED FEATURES This appendix outlines the advanced features of SmartRG brand home gateway products. Connect-and-Surf (Automatic Broadband Connection Configuration) The Connect-and-Surf feature automatically establishes a WAN connection for default-configured gateways obviating the need for manual or custom configurations. The active physical layer is detected (ADSL, VDSL or GigE) and layer 3 connectivity is established using PPP authentication or DHCP.
  • Page 148 ACS solution. Cisco Prime SmartRG gateways have a long history of Prime Home (formerly ClearVision) ACS inter- Home™ ACS operability. SMARTRG INC. PROPRIETARY AND CONFIDENTIAL. ALL RIGHTS RESERVED. COPYRIGHT © 2016...

  • Page 149: Appendix B: Feature Comparison Matrix

    APPENDIX B: FEATURE COMPARISON MATRIX SmartRG residential gateways combine WAN connectivity with a firewall-protected router and industry-leading TR-069 remote man- agement support. Most variants provide 802.11n Wi-Fi connectivity, as well. See the model-specific details below. Model Broadband Con- Managed Managed Wi-Fi Wi-Fi Signal IPv6 IPTV nection...
  • Page 150 Model Broadband Con- Managed Managed Wi-Fi Wi-Fi Signal IPv6 IPTV nection ports Device Firewall Monitor Ready Discovery SR350NE Ethernet 4 FE 802.11n ü ü ü ü ü SR100 ADSL2+ 4 FE ü ü SR10 ADSL2+ 1 FE ü ü For more information, contact SmartRG Support. SMARTRG INC.

  • Page 151: Q&A

    Q&A Q: Why are all the indicators off? A: Check the following: The connection between the power adapter and the power socket. The status of the power switch. Q: Why is the LAN indicator off? A: Check the following: The connection between the ADSL gateway and your computer, hub, or switch. The running status of your PC, hub, or switch.
  • Page 152 REV DATE CHANGES 6/28/2016 Update FCC information; no substantive changes to content. 4/26/2016 Added information about SR512nm gateway (MoCA feature) and the SR515ac gateway. Updated screen captures and related descriptions. Further standardized wording & formatting. 6/20/2015 Updated behavior description for the reset button for FW v2.5.0.7 Clarified WLAN button operation with press and hold durations Expanded the field definitions for xDSL Statistics page Expanded the definition for the MTU Size field added to the PPP Usernam and Password...

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