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A connection is not established when you
connect the phone to a PC
•
Ensure that the PC data cable you are using is
compatible with your phone.
•
Ensure that you have the proper drivers installed
and updated on your PC.
Your phone freezes or has fatal errors
If your phone freezes or hangs, you may need to close
programs or reset the device to regain functionality. If
your phone is still responsive but a program is frozen,
close the program using the task manager. If your
phone is frozen and unresponsive, remove the battery,
replace the battery, and turn on the phone.
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