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Gilat Satellite Networks Skystar 360E Installation Manual

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Satellite Modem Installation
May 2003
Document No. DC-0788-20
Gilat Satellite Networks Ltd.
This document contains information proprietary to Gilat Satellite Networks Ltd. and may not be
reproduced in whole or in part without the express written consent of Gilat Satellite Networks Ltd. The
disclosure by Gilat Satellite Networks Ltd. of information contained herein does not constitute any
license or authorization to use or disclose the information, ideas or concepts presented. The contents of
this document are subject to change without prior notice.

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Summary of Contents for Gilat Satellite Networks Skystar 360E

  • Page 1 This document contains information proprietary to Gilat Satellite Networks Ltd. and may not be reproduced in whole or in part without the express written consent of Gilat Satellite Networks Ltd. The disclosure by Gilat Satellite Networks Ltd. of information contained herein does not constitute any license or authorization to use or disclose the information, ideas or concepts presented.
  • Page 2 Notice This manual contains information that is proprietary and confidential to Gilat Satellite Networks Ltd. (hereinafter referred to as Gilat). No part of this publication may be reproduced in any form whatsoever without prior written approval by Gilat. No representation or warranties for fitness for any purpose other than that specifically mentioned in this manual is made by Gilat.

  • Page 3: Table Of Contents

    4.2 Checking the Eb/N0 and BER ................11 4.3 CW Test Procedure .....................11 Appendix A – Installation of the Skystar 360E Installation Software ....14 Appendix B – Support Software Installation and Operation......18 6.1 Installation of the Support Software on the Client PC ...........18 6.2 Using the VSAT Support Software on a Client PC ..........22...
  • Page 4 Figure 4: Serial Port Satellite Modem – Rear View............4 Figure 5: ODU and Cable Connections ................. 6 Figure 6: VSAT Installation Desktop Icon..............7 Figure 7: Skystar 360E Modem Configuration – Opening Screen – Status Unknown..8 Figure 8: ODU Offset ....................8 Figure 9: Technical ID....................9 Figure 10: Skystar 360E Modem Configuration –...
  • Page 5 Skystar 360E Satellite Modem Installation and Configuration Tables Table 1: Front Panel LEDs ....................2 Table 2: Rear Panel Features ..................4 Table 3: System Connectivity Status ................25 360E SatModem Installation May, 2003 Proprietary and Confidential...
  • Page 6 This section describes the objectives, audience, document layout and conventions of the Skystar 360E Satellite Modem Installation manual. Objectives This manual provides detailed instructions showing how to install the Skystar 360E Satellite Modem and configure its software. How to Use This Manual This manual is to be used as a reference guide during the installation of the Skystar 360E Satellite Modem and its configuration.
  • Page 7 Skystar 360E Satellite Modem Installation and Configuration Chapter Chapter Title Description Appendix C –Using Describes the SatPointer device and how to Chapter 7 the SatPointer device use it in pointing the VSAT Antenna to Point the Antenna Appendix D - How to create an .lpf configuration file at...
  • Page 8 Skystar 360E Satellite Modem Installation and Configuration Conventions This manual uses the following conventions to convey instructions and information: Convention Description Boldface font Commands and keywords. Italic font The result of an instruction or command. Screen font Information to be typed into a form or dialog box.

  • Page 9: Introduction

    Skystar 360E Satellite Modem Installation and Configuration 1. Introduction Skystar 360E is a private/shared VSAT network designed for two- way IP and multicast applications. The product is ideally suited for web-based intranet and Internet access, as well as for private and...

  • Page 10: Satellite Modem 360E Description

    Skystar 360E Satellite Modem Installation and Configuration 2. Satellite Modem 360E Description 2.1 Model 360E Satellite Modem (IDU) The Model 360E Satellite Modem connects to the client’s PC either directly via a LAN or USB cable. Two coaxial cables connect the ODU to the modem. Model 360E Front Panel The front view of the Model 360E Satellite Modem is shown in Figure 1.

  • Page 11: Model 360E Rear Panel (Standard Model)

    Skystar 360E Satellite Modem Installation and Configuration 2.1.1 Model 360E Rear Panel (Standard Model) The rear view of the Model 360E Satellite Modem is shown in Figure 2. Figure 2: Model 360E Satellite Modem – Rear View A description of the elements located in the rear of the modem is found in Table 2.

  • Page 12: Satellite Modem 360E (4-Port Lan And Serial Port Models)

    Skystar 360E Satellite Modem Installation and Configuration Table 2: Rear Panel Features Description Purpose Power Socket 100-240V, 50/60 Hz, 2A male connector for power cord On/Off Switch Power Modem On/Off RF Out Coax Connector Connect modem to Input Port HPC on ODU...

  • Page 13: Inter-Facility Link (Ifl) Cables

    Skystar 360E Satellite Modem Installation and Configuration 2.2 Inter-Facility Link (IFL) Cables 2.2.1 Coaxial Cables The Inter-Facility Link between the ODU and IDU provides a full duplex communication path between the two units. It consists of two coaxial cables: IFL Tx and IFL Rx.

  • Page 14: Satellite Modem Physical Connections

    Skystar 360E Satellite Modem Installation and Configuration 3. Satellite Modem Physical Connections To connect the Satellite Modem Model 360E to the ODU and Antenna perform the following: 1. Connect the IFL cables to the ODU as shown in Figure 5.

  • Page 15: Configuring And Verifying The Satellite Modem Installation

    Result: The PC LED on the Satellite Modem front panel is lit 2. Double-click on the VSAT 360E Installation icon on the desktop (Figure 6). Figure 6: VSAT Installation Desktop Icon Result: The Skystar 360E Modem Configuration – Opening Screen window appears (Figure 7). 360E SatModem Installation...

  • Page 16: Figure 7: Skystar 360E Modem Configuration - Opening Screen - Status Unknown

    Skystar 360E Satellite Modem Installation and Configuration Figure 7: Skystar 360E Modem Configuration – Opening Screen – Status Unknown 4. Click Set ODU Offset. Result: The ODU Offset form appears (Figure 8). Figure 8: ODU Offset 6. Type the ODU Offset value obtained from the Gilat ODU and click OK.

  • Page 17: Figure 9: Technical Id

    Skystar 360E Satellite Modem Installation and Configuration Figure 9: Technical ID 8. Enter the Technical ID in the format xxx-yy-zzzz where xxx is the name of the *.lpf file copied from the NMS data file to the hard disk , yy is the HPP(HPS) ID number and zzzz is the VSAT Cpa.

  • Page 18: Figure 10: Skystar 360E Modem Configuration - Status Boot

    Skystar 360E Satellite Modem Installation and Configuration Figure 10: Skystar 360E Modem Configuration – Status Boot Figure 11: Skystar 360E Modem Configuration – Status Operational 12. Verify that Internet browsing can be successfully carried out. 360E SatModem Installation May, 2003...

  • Page 19: Checking The Eb/N0 And Ber

    Skystar 360E Satellite Modem Installation and Configuration 4.2 Checking the Eb/N0 and BER Eb/N0 is an indication of how well the Outbound signal is being received by the VSAT. The BER (Bit Error Rate) shows the frequency of bits that are incorrect.

  • Page 20: Figure 13: Technical Id - Cw Mode

    Skystar 360E Satellite Modem Installation and Configuration Result: The VSAT goes into Boot mode (Figure 10). 2. Click Set Tech ID. Result: The Technical ID form appears (Figure 13). Figure 13: Technical ID – CW Mode 3. Type cwmode in the pane and click OK.

  • Page 21: Figure 15: Turning On Cw Mode

    Skystar 360E Satellite Modem Installation and Configuration Figure 15: Turning On CW Mode 5. Type the L-Band Frequency obtained from the Hub. 6. Click OK to turn the CW Mode on and Cancel to turn the CW Mode off as instructed by the Hub.

  • Page 22: Appendix A - Installation Of The Skystar 360E Installation Software

    Skystar 360E Satellite Modem Installation and Configuration 5. Appendix A – Installation of the Skystar 360E Installation Software To install the Skystar 360E Installation Software on the installer’s PC: 1. Locate the Installation Software icon (Figure 16) on the hard disk of the installers PC and double-click on it.

  • Page 23: Figure 18: Vsat Installation License Agreement

    Skystar 360E Satellite Modem Installation and Configuration Figure 18: VSAT Installation License Agreement 3. Click Yes. Result: The VSAT Installation – Choose Destination Location window appears (Figure 19). Figure 19: VSAT Installation – Choose Destination Location 4. Click Next. 360E SatModem Installation...

  • Page 24: Figure 20: Vsat Installation - Setup Type

    Skystar 360E Satellite Modem Installation and Configuration Result: The VSAT Installation Setup Type window appears (Figure 20). Figure 20: VSAT Installation – Setup Type 5. Click Next. Result: The VSAT Installation - Select Program Folder window appears (Figure 21). Figure 21: VSAT Installation – Select Program Folder...

  • Page 25: Figure 22: Vsat Installation - Installation Complete

    Skystar 360E Satellite Modem Installation and Configuration 6. Click Next. Result: The software is installed on the PC. After completion the VSAT Installation Complete window appears (Figure 22). Figure 22: VSAT Installation – Installation Complete 7. Click Finish. Result: The VSAT Installation Shortcut icon (Figure 23) is placed on the desktop.

  • Page 26: Appendix B - Support Software Installation And Operation

    VSAT. If multiple PCs are connected via a mini-hub, for example, do not install the Support software on more than one of them. To install the Skystar 360E Installation Software on the installer’s PC: 1. Insert the CD-ROM with the Support software in the CD-ROM drive of the client’s PC...

  • Page 27: Figure 25: Vsat 360E Support Welcome Screen

    Skystar 360E Satellite Modem Installation and Configuration Figure 25: VSAT 360E Support Welcome Screen 3. Click Yes. Result: The VSAT Support Installation License Agreement window appears (Figure 26). Figure 26: VSAT Support Installation License Agreement 4. Click Yes. 360E SatModem Installation...

  • Page 28: Figure 27: Vsat Support Installation - Choose Destination Location

    Skystar 360E Satellite Modem Installation and Configuration Result: The VSAT Support Installation – Choose Destination Location window appears (Figure 27). Figure 27: VSAT Support Installation – Choose Destination Location 5. Click Next. Result: The VSAT Support Installation Setup Type window appears (Figure 28).

  • Page 29: Figure 29: Vsat Support Installation - Select Program Folder

    Skystar 360E Satellite Modem Installation and Configuration 6. Click Next. Result: The VSAT Support Installation - Select Program Folder window appears (Figure 29). Figure 29: VSAT Support Installation – Select Program Folder 7. Click Next. Result: The software is installed on the PC. After completion the VSAT Support Installation Complete window appears (Figure 30).

  • Page 30: Using The Vsat Support Software On A Client Pc

    Skystar 360E Satellite Modem Installation and Configuration Figure 30: VSAT Support Installation – Installation Complete 8. Click Finish. Result: The VSAT Support icon (Figure 31) is placed on the desktop. Figure 31: VSAT Support Icon 6.2 Using the VSAT Support Software on a Client PC The VSAT Support software is to be used only on a client PC that does not have the Installation software installed on it.

  • Page 31: Figure 32: Support Icon In Tray

    Skystar 360E Satellite Modem Installation and Configuration Figure 32: Support Icon in Tray 2. Right-click on the Support Icon and select Help Desk (Figure 33). Figure 33: Select Help Desk Result: The Help Desk Main screen appears (Figure 34). 360E SatModem Installation...

  • Page 32: Figure 34: Help Desk Main Screen

    Skystar 360E Satellite Modem Installation and Configuration Figure 34: Help Desk Main Screen The possible statuses of the VSAT connection to the PC and hub are shown in Table 360E SatModem Installation May, 2003 Proprietary and Confidential...

  • Page 33: Vsat Ip Connectivity Test

    Skystar 360E Satellite Modem Installation and Configuration Table 3: System Connectivity Status Status Antenna VSAT Icon Tray Icon Display Icon Status Connection Sat Link=Up up and Backbone= working Green normally Green Green VSAT reset Sat Link=Up and in boot Backbone=...

  • Page 34: Internet Connectivity Test

    Skystar 360E Satellite Modem Installation and Configuration Figure 36: NMC Connectivity Failed 6.2.3 Internet Connectivity Test To perform an Internet Connectivity test, click on the Internet Connectivity button Result: A ping is sent to the Internet page connected to the address in the pane above the Internet Connectivity button.

  • Page 35: Eb/N0 Measurement

    Skystar 360E Satellite Modem Installation and Configuration 6.2.5 Eb/N0 Measurement To view the En/N0 and BER status of the satellite link, on the menu bar click → → → → View Show Ebn (Figure 38) Figure 38: Show Eb/N0 Result: The Eb/N0 and BER status window appears (Figure 39).

  • Page 36: Appendix C -Using The Satpointer Device To Point The Antenna

    Skystar 360E Satellite Modem Installation and Configuration 7. Appendix C –Using the SatPointer device to Point the Antenna Contact your Gilat representative for more information about the SatPointer. During the VSAT installation process at the remote site, the greatest difficulty is locating the satellite signal to enable the VSAT to lock onto the Outbound signal and communicate with the hub.

  • Page 37: Setting Up For Satpointer Use

    Skystar 360E Satellite Modem Installation and Configuration 7.1 Setting Up for SatPointer Use A drawing of the SatPointer setup is shown in Figure 41. Tx In Tx In Connection Connection From RF OUT From RF OUT To SatPointer To SatPointer...

  • Page 38: Maximizing The Satellite Signal Using The Satpointer

    Skystar 360E Satellite Modem Installation and Configuration 7.2 Maximizing the Satellite Signal Using the SatPointer The SatPointer works by reading the DVB signal at the VSAT. As the antenna position is adjusted, the strength of the signal is indicated simultaneously in two...
  • Page 39 Skystar 360E Satellite Modem Installation and Configuration To maximize the satellite signal using the SatPointer: 1. Loosen the azimuth lock bolt and slowly rotate the antenna from side to side until you pass the maximum signal strength, as indicated on the SatPointer.

  • Page 40: Appendix D - Creating A Vsat .Lpf Installation File

    Skystar 360E Satellite Modem Installation and Configuration 8. Appendix D - Creating a VSAT .lpf Installation File This section describes how to create the .lpf installation file. The .lpf file is used during the VSAT software installation performed at the remote sites. A separate .lpf file must be created for each Inbound Band defined in the system.

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