Samsung WA11J673 Series User Manual page 40

Troubleshooting
Code
9C1
9C2
AC6
dC
HC
LC
OC
PC
PC1
40 English
WA6700JS(PREMIUM)-03515E-03_EN.indd 40
Electronic Control Problem (Over Voltage Error)
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
Inverter Communication problem
• Check the Inverter PCB and wire harness.
• If the information code remains, contact a customer service
centre.
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Water temperature control problem (Heater control)
• If the information code remains, contact a customer service
centre.
Check the drain hose.
• Make sure the end of the drain hose is placed on the floor.
• Make sure the drain hose is not clogged.
If the information code remains, contact a customer service
•
centre.
Water is overflowed.
• Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service centre.
When position of the clutch can't be detected.
• If the information code remains, contact a customer service
centre.
After position of the clutch is detected, if the signal of the clutch
hall goes wrong.
• If the information code remains, contact a customer service
centre.
Action
2015-05-12 5:51:48