Sokkia SHC5000 Owner's Manual
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Sokkia SHC5000 Owner's Manual

Ruggedized field computer
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Summary of Contents for Sokkia SHC5000

  • Page 1 o w n e r ’ s m a n u a l...
  • Page 2 Microsoft Corporation in the United States and/or other countries. Bluetooth word mark is owned by the Bluetooth SIG, ® Inc. Any use of such marks by Sokkia, Inc. is under license. Adobe Acrobat and Adobe Reader are registered ®...

  • Page 3: Table Of Contents

    Optional Features GPS/GNSS Camera 4G LTE Data Modem Wireless Safety Storage, Maintenance, and Recycling Storing the SHC5000 and Battery Pack Protecting the Touchscreen Recycling the SHC5000 and Batteries Warranty and Repair Information Limited Product Warranty Complete Care Service Plans Contents...
  • Page 4 Warnings, Regulatory Information, Licensing Product Warnings Certifications and Standards Licensing Information Specifications Index SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 5: Getting Started

    Getting Started...
  • Page 6 Getting Started The standard features for the SHC5000 Ruggedized Field Computer from Sokkia include a 7” display, capacitive touchscreen, keypad, Bluetooth, and Wi-Fi. Standard accessories include a removable lithium-ion battery pack, an internal battery pack, AC wall charger, hand strap, connector port cover, and a fine tip capacitive stylus and tether.
  • Page 7 4 USB 3.0 Host, Full Size 5 Microphone/Speaker Jack 6 Stylus Storage Slot 3 4 5 Note: Your SHC5000 might look different than these images, Perform Initial Tasks When you receive your SHC5000, perform the tasks outlined in this section before first use.
  • Page 8 It is available from Adobe’s website at: www.adobe.com.) Documentation will be updated during the life of the SHC5000. Compare version numbers to see if a document has changed. Install the Battery Pack, Micro SD Card, and Micro SIM...
  • Page 9 5. Attach the appropriate plug for your country into the AC wall charger and plug into a wall socket. Plug the other end into the DC power jack on the SHC5000. Note: Use the AC wall charger that came with the SHC5000 or an approved charger.
  • Page 10 Perform Set Up 1. Press the power key . The tablet powers on and begins the startup process. The first time the SHC5000 is turned on, a Getting ready screen comes up with a progress indicator. This process can take a few minutes 2.
  • Page 11 To attach the hand strap and tether to the SHC5000, follow the diagrams below. You can attach them to the right or left side of the tablet: 1. Attach one end of the stylus tether to the stylus. To attach the tether to the tablet, follow these steps: 2.

  • Page 12: Operating System Languages And Document Updates

    SHC5000 operating system features. Other languages are also available, however the unique SHC5000 operating system features are shown in English and not the language selected. From the Start screen, go to Settings > Time & Language >...

  • Page 13: Standard Features

    Standard Features...

  • Page 14: Windows 10 Pro Operating System

    SHC5000 rugged tablet. Windows 10 Pro Operating System The SHC5000 has the Windows 10 Pro operating system. If you are not familiar with this operating system, we recommend that you go to the Start menu > Get Started (you need internet access to do this).
  • Page 15 SHC5000 to recognize touch gestures, making it easy to use a finger to make selections and navigate. You can also use the fine tip capacitive stylus included with the SHC5000 or optimize it for rain (see Touchscreen Settings in the next section). Display and Touchscreen Profile Settings...

  • Page 16: Keypad Features

    Keypad Features The SHC5000 has several programmable function keys, a power/suspend key, windows key, and a navigation pad. The keys are sealed and have backlight illumination. Some keys are programmable.

  • Page 17: Power Management

    SHC5000 is in use. Power Management The SHC5000 runs on battery power. It comes with a Li-Ion rechargeable and removable battery pack. An internal battery pack is an option. You can use one type of battery or both.
  • Page 18 (68° F or 20° C). They will not charge if it is too hot or too cold. We recommend that you keep the tablet battery pack(s) charging when it is not in use for up to two weeks. When you SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 19 You can safely remove (hot swap) the removable battery while the unit is running. CAUTION: The SHC5000 is not sealed against water and dust when the battery or battery door is not installed properly. Battery Life Battery life on a full charge can be 20 hours or more.

  • Page 20: Led Activity Indicators

    LED Activity Indicators LED activity indicators are located on the front of the SHC5000 in the upper-left corner. Red LED, solid: 1) When the SHC5000 is put to sleep or „ powered off by pressing the power key (see details...
  • Page 21 SD Cards The SHC5000 has a slot for a micro SD card located in the battery compartment. The card slot and flexible card holder are designed to hold the card securely in place so it will not come out or disconnect if the tablet is dropped. To insert or remove a card, follow these step: 1.

  • Page 22: Connector Ports

    It protects the connectors from exposure to excessive dust and dirt. Audio Features The SHC5000 has the following audio features (see The Anatomy of the SHC5000 images for the locations of these items): Speaker - The speaker provides audible indicators „...
  • Page 23 Powering Off and On the SHC5000 To preserve battery power, we recommend you power off the SHC5000 if it will not be used over a long weekend or several days. Remember that when a unit is powered off it is still operating, though at a low power state, and this consumes battery power.
  • Page 24 Task Manager to see which apps are running. Press More details at the bottom to view Processes, Performance, and other items. This can be useful if your SHC5000 is not acting correctly and you want to do some troubleshooting. Resetting the SHC5000 If the SHC5000 is unresponsive, slow, or programs won’t...

  • Page 25: Sensors

    It can be very hard on the system hardware. NEVER do this to power off or reset a SHC5000. Recovery Image You can restore the SHC5000 back to the factory defaults using the Recovery Image. Before initiating a recovery, make sure that the tablet is plugged in.

  • Page 26: Wi-Fi Wireless Networking

    SHC5000 has long range Bluetooth, but the other device might not.) 3. Make Bluetooth discoverable on both devices. Bluetooth on the SHC5000 is off by default. To activate it, open the Action Center and press and hold the Bluetooth icon. Select Go to settings.

  • Page 27: Optional Features

    Optional Features...

  • Page 28: Gps/Gnss

    This chapter discusses the optional features that can be included with the SHC5000 rugged tablet. GPS/GNSS SHC5000 Geo models have GPS/GNSS with 2 to 5 meter accuracy. Use Maps to see your location and ensure that GPS is working. Open the Start menu and select Maps from the Most used apps list.

  • Page 29: Camera

    Camera SHC5000 Geo models have a front facing camera that is 2 MP and a rear facing camera that is 8 MP. The camera app is accessed from the Start menu, All apps > Camera. There is also a camera tile in the Start menu.You can set up a programmable key to launch the camera app if you desire.
  • Page 30 1. Power off the tablet (this is a requirement). 2. Remove the battery door as outlined in chapter 1. CAUTION: The SHC5000 is not sealed against water and dust when the battery door is not installed properly. 3. Remove the battery pack by pulling up on the black tab on the front of the battery pack.

  • Page 31: Wireless Safety

    To remove the SIM card, gently pull it out with tweezers or a piece of tape. Note: If the modem was on before shutting the SHC5000 down to insert the SIM card, you are prompted to configure the data connection when you reboot.
  • Page 32 SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 33: Storage, Maintenance, And Recycling

    Storage, Maintenance, and Recycling...

  • Page 34: Storing The Shc5000 And Battery Pack

    We recommend charging the tablet each night or weekend when it is in a sleep state. If the SHC5000 is not charged while in a sleep state and the battery reaches a low charge, it automatically powers off to prevent further drain on the battery.

  • Page 35: Protecting The Touchscreen

    Recycling the SHC5000 and Batteries When the SHC5000 reaches the end of its life, it must not be disposed of with municipal waste. It is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 36 SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 37: Warranty And Repair Information

    Warranty and Repair Information...

  • Page 38: Limited Product Warranty

    Warranty and Repair Information Limited Product Warranty Two Year Warranty Juniper Systems, Inc (“JS”) warrants that the SHC5000 Ruggedized Field Computer and optional internal battery shall be free from defects in materials and workmanship, under normal intended use, for a period of 24 months from...
  • Page 39 (vi) the defect or malfunction results from misuse or accident, (vii) the serial number on the product has been tampered with or removed, or (viii) the product has been opened or tampered with in any way (such as the tamper evident VOID label indicating certified IP [Ingress Protection] seal area has been tampered with or removed).
  • Page 40 Juniper-Systems-Rugged-Handheld-Computers/support/. You can evaluate and order service plans, check warranty status, and view warranty terms and conditions. To obtain warranty repair, paid upgrade, or service on the SHC5000, submit a Repair (RMA) Request Form on our website at https://www.junipersys.com/design/junipersys/ rma_request.php and fill out or contact an authorized repair center within the applicable warranty period.

  • Page 41: Complete Care Service Plans

    Services and Materials Provided Under Warranty Analysis of problem by service technician „ Labor and materials required to fix defective parts „ Functional analysis performed after repair „ Shipping costs to return device to customer „ JS strives to provide continued full repair services for our products for five years or more from the final production date of each product model.
  • Page 42 The product serial number. Information about your „ SHC5000 is shown when you go to the Action Center and select All Settings > System > About. The serial number is located inside the battery compartment as well.

  • Page 43: C Warnings, Regulatory Information, Licensing

    Warnings, Regulatory Information, Licensing...

  • Page 44: Product Warnings

    Warnings, Regulatory Information, Licensing Product Warnings Follow the warnings listed below to use the SHC5000 and accessories safely. Battery Warnings WARNING! This device comes with a lithium-ion rechargeable battery pack. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or expose the battery pack to fire.
  • Page 45 The AC wall charger must be approved by Sokkia, have an output rating of 12 VDC and a minimum 1.67 A, and be certified or listed by a nationally recognized testing laboratory.

  • Page 46: Certifications And Standards

    Certifications and Standards There are North America and European Union versions of the SHC5000, with different certifications and standards. United States In compliance with the FCC rules 47 CFR 15.19(a)(3), the statements that follow must appear on the device or in the user documentation.
  • Page 47 In compliance with the FCC rules, 47 CFR 15.21, the user must be notified that changes or modifications to the Rugged Tablet that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Only approved accessories may be used with this equipment.
  • Page 48 The ferrite core must be placed on the cable near the end that connects to the SHC5000. This device has been evaluated using the following standards to demonstrate compliance with applicable directives: EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 „...

  • Page 49: Licensing Information

    Declaration of Conformity The Declaration of Conformity for CE Marking is available http://us.sokkia.com/products/software-field-controllers/ field-controller-hardware/shc5000. Licensing Information This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual patent portfolio licenses for the personal and non-commercial use of a consumer to (i) encode video in compliance with the above standards (“Video Standards”) and/or (ii) decode AVC, VC-1 and...
  • Page 50 MPEG LA, LLC, 6312 S. Fiddlers Green Circle, Suite 400E, Greenwood Village, Colorado 80111 U.S.A. Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over time for updates. Cortana experience may vary by device. SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 51: D Specifications

    Specifications...
  • Page 52 Capacitive multi-touch interface for „ use with gloves, small tip stylus, and in wet conditions Chemically-strengthened „ Dragontrail™ High Ion-Exchange (HIE™) coverglass for impact and scratch resistance Touchscreen disable function „ Touchscreen profile options „ SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 53 Keyboard Programmable keys „ Backlit keys „ Batteries FC/SHC5000 Rechargeable Li-Ion Bat „ 3.7VDC 10600 mAh, 38.7 Whr Sokkia PN 1013591-01 Run time of up to 20 hours „ Charging time 4 to 6 hours „ Built-in battery intelligence „...
  • Page 54 Bluetooth SIG qualification „ IP68 waterproof and dustproof „ Designed to MIL-STD 810G „ RoHS 2 compliant „ Warranties 24 months for SHC5000 „ 90 days for accessories „ Extended service and maintenance „ plans SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 55 FEATURE SPECIFICATION Software Alarms „ Included Calculator „ Calendar „ Contacts „ E-Mail „ File Explorer „ Help „ Internet Explorer „ Internet Sharing „ Notes „ Pictures & Videos „ Remote Desktop „ Search „ Settings „ Task Manager „...
  • Page 56 Two year warranty on SHC5000 „ Optional Internal extended battery, 3.65 V „ Accessories @5300 mAh, 19.3 Whr Li-Ion IIntegrated RS-232 9-Pin, D-Sub „ Communication uBlox NEO-M8T GNSS receiver and „ external antenna connection SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 57 Optional FC/SHC5000 Docking Station, „ Accessories includes power/charge input, HDMI output, 2 USB 2.0 (full size A), Ethernet Sokkia PN 1013592-01 FC/SHC5000 Travel Charger Sokkia „ PN 1013593-01 FC/SHC5000 Adj Shoulder Strap „ Sokkia PN 1014588-01 FC/SHC5000 Ultra-Clear Screen „...
  • Page 58 SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 59: Index

    Index...
  • Page 60 Battery Life 14, 15 Charge 5, 14 Install 4–5 Internal 2, 14–15 Removable 3, 4, 13–15 Specifications Status 14 Storage 30 Warnings 40 Battery Pack, Internal 14–15 Battery Pack, Removable 3–5, 14–16 Bluetooth Wireless Communication 21–22 SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 61 Camera 25 Audio 25 Specifications 51 Care and Maintenance Cleaning 31 Storage 30 Cautions 17, 26, 31, 38 Certifications and Standards 42 Canada 43 CE Marking, European Union 44 Licensing Information 45 Radio Frequency Safety 44 United States 42 Cleaning 31 Compass 21 Configurations 51 Connector Ports 3, 18...
  • Page 62 Microphone 18, 49 Operating System 10, 48 Install Languages 8 Updates 8 Physical Features 48 Powering Off and On 19 Power Management Battery Pack 14 Charging Battery Packs 16 Power Off 19 Product Warnings 40 SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 63 Recovery Image 21 Recycling the SHC5000 and Batteries 31 Removable Battery Pack 3–5 Repairing 38 System Information 38 Repairs, Upgrades, and Evaluations 38 Reset 20 Resetting the SHC5000 20 Restore 21 RS-232C Port 49 Screen Protector 53 SD Cards 17...
  • Page 64 Warranty 34–37 Exclusions 34 Limitation of Liability 36 Remedy 35 Repairs 36 Services 37 Warranty Exclusions 34 Wi-Fi Wireless Communication 22 Connecting to a Wi-Fi Network 22 Windows Start Menu 10 Wireless Safety 27 SHC5000 Ruggedized Field Computer Owner’s Manual...

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