Related Manuals for IONODES SKYVIEW PRO
Summary of Contents for IONODES SKYVIEW PRO
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Page 1: User Manual
User Manual Version 1.0 1855 Bernard-Lefebvre, Laval, QC, H7C 0A5, Canada Tel : 450.696.1060 Web : www.ionodes.com Email : support@ionodes.com... - Page 2 The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall IONODES be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without...
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Page 3: Table Of Contents
Cleaning Instructions ..........................7 Handling Notes ............................7 Moisture and Condensation Notes ....................... 7 Product Description ..........................8 SKYVIEW Pro Appliance Features ......................9 What is in the Box ......................... 9 Front and rear panel controls and LEDs ..................10 6.2.1 Front Panel .......................... - Page 4 Quick Setup Wizard ........................21 9.3.1 General Layout ........................21 9.3.2 Welcome Page ........................22 9.3.3 EULA Page ........................... 23 9.3.4 System Page ........................23 9.3.5 Network Page ........................24 9.3.6 Applications Page ........................ 25 9.3.7 Configuration Page ......................26 9.3.8 Site Page ..........................
- Page 5 11.2 Firmware Updates ........................40 11.3 Factory Default Configuration..................... 40 System Image Recovery ........................41 Getting Help ............................ 42...
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Page 6: Important Safety Instructions
Do not attempt to perform hardware service on this product yourself. Opening the equipment casing may expose you to dangerous voltage or other risks. Refer servicing to IONODEs technical service personnel. Never open the device yourself as this will void the warranty. -
Page 7: Cleaning Instructions
2 Cleaning Instructions Unplug this product from the wall outlet before cleaning. Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. -
Page 8: Product Description
(VMS) client software solutions commonly used in the market. With a pre-loaded operating system and VMS software package, IONODES takes the hassle away from complex set-up and configuration of an IP video management environment. -
Page 9: Skyview Pro Appliance Features
6 SKYVIEW Pro Appliance Features This chapter introduces you to the basic features of your SKYVIEW Pro appliance. Read this chapter to learn: About unpacking your appliance How to identify the features of your appliance How to locate your appliance’s model and serial number ... -
Page 10: Front And Rear Panel Controls And Leds
6.2 Front and rear panel controls and LEDs 6.2.1 Front Panel Your SKYVIEW Pro appliance has the following components accessible from the front panel: 1. DVD-RW 2. Hard Drive Activity LED 3. Power Status LED 4. 2 x USB 2.0 Ports 5. -
Page 11: Identifying Your Model And Serial Number
The label on the bottom of your appliance case contains information that identifies your exact appliance model number. A similar label is also located on the product box. IONODES technical support staff may need this information if you call for assistance. -
Page 12: Options And Accessories
6.4 Options and accessories The following options and accessories are available for your appliance: 1. 2U Rack Mount Kit Designed for 19 inch racks Uses a 2U space in rack Installs quickly with 4 provided mounting screws 2. -
Page 13: Getting Started
7 Getting Started 7.1 Hardware Installation The SKYVIEW Pro appliance can be mounted in any orientation (horizontally or vertically) on a desktop / shelf or a wall using the supplied mounting brackets. The device can also be mounted in a standard 19in rack (using the optional rack mount kit). -
Page 14: Keyboard & Mouse Setup
7.3 Monitor Setup Your SKYVIEW Pro appliance comes with a multitude of monitor display configuration options. The appliance itself provides three display output ports: VGA, DisplayPort (DP) and HDMI. A DP to DVI cable is also supplied to allow you to connect to a DVI display. -
Page 15: Network Setup
7.4 Network Setup The SKYVIEW Pro appliance features two distinct Gigabit Ethernet network ports located on the rear side. These ports, labeled LAN1 and LAN2, may be used for single or dual network configurations depending on the complexity of your installation. -
Page 16: Standalone Video Network
This connection is where would be connected your IP cameras 7.5 External Storage The SKYVIEW Pro appliance is equipped with four (4) USB 3.0 ports, which may be used to connect to USB 3.0 storage devices. Once discovered by the appliance, external storage can be used by your video management software as... -
Page 17: Power Setup
7.6 Power Setup Once all above setup steps have been completed attach the supplied AC/DC power adapter to the appliance. Connect the DC side of the power adapter to the power supply input located on the rear panel of the appliance. You can then connect the AC side of the power adapter to a wall socket or power bar. -
Page 18: Software Environment
8.1 Pre-Packaged Video Management Software (VMS) All SKYVIEW Pro appliances are delivered with a fully customizable software environment, pre-loaded and ready to go. Most major VMS client packages are included with the appliance and have been tested to ensure reliable performance expected from a video management platform. -
Page 19: Remote Access
Note: Automatic Windows Updates are disabled by default in all appliances; this is the desired setting. 8.4 Remote Access By default, your appliance is configured to permit remote desktop connections. This feature of the Windows operating system allows you to remotely access your appliance from any other computer on your network using your Windows account credentials. -
Page 20: Basic Operating Instructions
9 Basic Operating Instructions 9.1 Powering on the appliance 1. Turn on the monitor(s) and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the appliance. 2. Connect the AC/DC power adapter to the appliance. 3. The appliance will boot automatically. 4. -
Page 21: Quick Setup Wizard
The Quick Setup Wizard is a setup and configuration assistant which appears the first time you boot a SKYVIEW Pro appliance. It is designed to simplify the configuration of basic device settings and allows you to select the VMS client package you wish to deploy. -
Page 22: Welcome Page
Cloud Icon o This icon will be coloured gray when no Internet connection is detected o This icon will be coloured green when a valid Internet connection is detected o An Internet connection is required for online operations 9.3.2 Welcome Page The welcome page allows you to select the language in which to run the wizard pages. -
Page 23: Eula Page
9.3.3 EULA Page The EULA page displays the end user license agreement which you must accept prior to completing the Quick Setup Wizard. Click on the Accept check-box to continue. Accept EULA 9.3.4 System Page The system page displays basic status information on your device and allows you to specify basic system settings. -
Page 24: Network Page
Serial Number – This serial number may be required should you need to place a support call. Firmware Version – This is the version of the device’s internal software services. This is not the version of the operating system or any installed VMS software. ... -
Page 25: Applications Page
You may request that the wizard search for any new or updated application packages by clicking on the Check Online menu action. This will cause the device to query the IONODES cloud for any package. Should a new package be found, it will be displayed in the list but will be marked as ready to download. -
Page 26: Configuration Page
9.3.7 Configuration Page Depending on the application package selected in the previous step, you may be asked to configure application specific parameters. These settings are presented in the configurations page. 9.3.8 Site Page The site page allows you to enter site and dealer information. This information will be kept inside the device’s configuration and may be useful as future reference for any support call. -
Page 27: Final Page
9.3.9 Final Page The final page displays the final status of the wizard prior to applying the desired configuration and before deploying the selected application package. Please confirm that all wizard pages have been completed as desired prior to clicking on the Apply button. Should any wizard page be incomplete or contain invalid parameters, the Apply button will be unavailable;... - Page 28 After clicking on the Apply button, a popup window will appear showing installation progress. Once installation is complete, the system will shut down and reboot automatically. Estimated Completion...
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Page 29: Initial Configuration Steps
9.5 Accessing the appliance web interface The SKYVIEW Pro appliances feature a web interface which provides a simple and clear display of the configurable parameters of the appliance as well as providing system status information and diagnostic tools. -
Page 30: Connection Status
The appliance web interface provides the required tools to navigate and gather the appropriate information pertaining to your appliance. Note: The appliance web interface requires a browser capable of running Microsoft Silverlight interfaces. If unsure if your browser supports Silverlight, please contact your IT administrator. -
Page 31: Navigating Through The Web Interface
9.6 Navigating through the web interface Menu tabs are located on the left side of the main web interface window and give you access to the different web interface sections. 9.6.1 System Status The System Status tab is selected by default at the time the page is loaded into the web browser. -
Page 32: Maintenance
System Configuration section found further down in this manual. 9.6.3 Maintenance The Maintenance tab allows you to access the functions used for troubleshooting and support of the appliance. More details are available in the System Maintenance section found further down in this manual. -
Page 33: System Configuration
10 System Configuration The configuration section of the appliance web interface provides the means to modify system parameters to meet your deployment requirements. Note: For all configuration sections detailed below, saving a set of parameter changes is done via the Save button located at the bottom of the configuration page. Unsaved parameter changes can be cancelled using the Cancel button located beside the Save button. -
Page 34: Date / Time
10.2 Date / Time The Date / Time tab allows you to modify the system’s date and time. Note that by default the device is the time zone is set to UTC. 1. Set the time zone matching your current region. 2. -
Page 35: Network Interfaces
10.3.1 Network Interfaces As described in section 7.4, a typical deployment scenario will have network interface #2 (LAN2) setup on the corporate or enterprise network and will have network interface #1 (LAN1) setup on the camera or video surveillance network. Both network interfaces can be configured independently and can each be configured to use DHCP addressing (by interacting with an existing DHCP server) or can be configured to use static IP addresses. -
Page 36: Using Ntp Time Synchronization
10.3.5 Using NTP Time Synchronization The appliance supports date and time synchronization via NTP protocol. To enable NTP, enter the address of a valid NTP server in the field provided. 10.3.6 HTTP Server Configuration The HTTP port numbers provided are the standard default ports used by the appliance for the protocols listed. -
Page 37: User Accounts
10.4 User Accounts The User Accounts tab allows you to manage the list of system user accounts. These user accounts differ from the Windows operating system user accounts. The Windows user accounts are in place for controlling access to the following: ... -
Page 38: Changing The Password Of An Existing System User Account
2. Click the Add User button. 3. Your request will be processed and a confirmation message will appear shortly after. 10.4.2 Changing the password of an existing system user account 1. In the User Accounts section, click on the user account for which you need to change the password. -
Page 39: System Maintenance
Click Cancel to stop the operation c. There is no need to open the file as it contains password protected system information 3. Once the file is saved, it can be sent via email to IONODES technical support for analysis. -
Page 40: Firmware Updates
1. From the Maintenance window, click on the Update button. a. You will be asked for the firmware update file b. Select the .iof file which was provided by IONODES (can be found at www.ionodes.com) 2. The following status messages will be displayed during the update: a. -
Page 41: System Image Recovery
This procedure must be performed locally with a mouse, keyboard and monitor connected to the appliance being restored. 1. Reboot your SKYVIEW Pro appliance 2. During the initial boot up, continuously press on the F8 key on the keyboard 3. The Advanced Boot Options window will appear 4. -
Page 42: Getting Help
13 Getting Help You can get help from the IONODES technical support team in many different ways: By sending an email to support@ionodes.com By calling our office during regular work hours at: +1 (450) 696-1060 By sending a fax to: +1 (450) 506-0194 Our technical support team is trained to support you with installation as well as maintenance of your IONODES products.
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