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micronPC Millennia XP+ User Manual

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MicronPC Millennia
XP+
User's Guide
Odyssey, MAS001662-00, MAL, 11-7-2001

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Summary of Contents for micronPC Millennia XP+

  • Page 1 ® MicronPC Millennia User’s Guide Odyssey, MAS001662-00, MAL, 11-7-2001...

  • Page 2: Copyright Notice

    In no event will the manufacturer or seller of a MicronPC product be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.

  • Page 3: Table Of Contents

    Limitation of Liability............ii Transporting ................17 Cleaning ................18 Welcome ............7 Protecting ................18 MicronPC Resources ............... 8 System Features ......... 19 Easy Setup Guide ............. 8 Service and Support Solutions.......... 8 Front Panel Components ............20 Further Reading ..............8 Rear Panel Connectors ............
  • Page 4 TA B L E O F C O N T E N T S System Reset ..............37 Taking Apart Your System ......51 Restarting Your System ............38 Tools and Preparation ............52 Backing Up Your System ............38 Electrostatic Discharge (ESD) Cautions ......
  • Page 5 Running the Setup Program........... 86 Service and Support Appendix....129 Changing the BIOS Settings ..........87 CMOS Setup Utility Menu ............88 MicronPC Online Support Tools .......... 129 Standard CMOS Features Menu..........90 MServices ..............130 MicronPC U ..............130 Advanced BIOS Features Menu ..........
  • Page 6 TA B L E O F C O N T E N T S Contacting Technical Support........131 FCC Class A Digital Device Notice ......134 Service Chart ..............132 FCC Class B Digital Device Notice ......135 Regulatory Appendix........ 133 Compliance Information Statement ........

  • Page 7: Welcome

    ........Thank you for buying a MicronPC computer. This User’s Guide provides setup instructions to help you quickly get started using your new computer.

  • Page 8: Micronpc Resources

    (such as your monitor, speakers, and keyboard). For M or e I nformat ion For the latest information about your computer and MicronPC services, please visit the MicronPC Web site at www.micronpc.com. Manu al Comment s If you would like to comment on these manuals or if you have any suggestions to make them better, please contact us at manuals@micronpc.com.

  • Page 9: System Information

    If you should require technical support in the future, the information you record below will help a MicronPC support technician locate the specifications for your system and aid in returning it to normal operation. For service and support contact information, please see the “Service and Support Appendix”...

  • Page 10: Manual Conventions

    W E L C O M E Manual Conventions ..............M A N U A L C O N V E N T I O N S The following conventions are used throughout this manual.

  • Page 11: Safety Information

    AFETY NFORMATION ........The following instructions pertain to the risk of fire, electric shock, or bodily injury. Please read all of these instructions carefully and save them for later use.
  • Page 12 S A F E T Y I N F O R M A T I O N • Never push objects of any kind into the product through the cabinet openings. They may touch dangerous voltage points or short out parts — possibly resulting in an electric shock or a fire hazard.
  • Page 13 S A F E T Y I N F O R M A T I O N • Unplug this product from the main AC power outlet and call for service if any of the following conditions occur: • The power cord or plug is damaged or frayed. •...

  • Page 14: Electrostatic Discharge (Esd)

    S A F E T Y I N F O R M A T I O N Electrostatic Discharge (ESD) E L E C T R O S T A T I C D I S C H A R G E ( E S D ) .

  • Page 15: System Care

    ........Your MicronPC computer has been manufactured to the highest quality standards. With proper care, it should provide years of trouble-free service.

  • Page 16: Moisture And Humidity Concerns

    S Y S T E M C A R E Operating Environment Mois tu re and H umidit y Conc ern s While your computer will generally run better in cooler environments, there are components of the computer that are adversely affected by cold temperatures. Also, exposing the computer to cold temperatures can produce condensation that can damage individual components or destroy your system and monitor.

  • Page 17: Noise Concerns

    Altitude Nois e Conce rns Some computer components, such as fans and drives, when in operation, make noise. MicronPC designs systems to make the least amount of noise possible. If your computer seems to make excessive noise, open the case and see if there are any parts rubbing together or see where the source of the noise is coming from.

  • Page 18: Cleaning

    If your local area is subject to frequent electric power failures, MicronPC recommends attaching an Uninterruptible Power Supply (UPS) to the computer and monitor. A UPS will provide time to save all data files and properly turn off the system.

  • Page 19: System Features

    YSTEM EATURES ........The following sections in this chapter will help you locate and identify the components and connectors on your computer’s front and rear panels.

  • Page 20: Front Panel Components

    S Y S T E M F E A T U R E S Front Panel Components F R O N T P A N E L C O M P O N E N T S ..............Figure 1 identifies the components on the front panel of your Tool Free Mini Tower.

  • Page 21: Rear Panel Connectors

    S Y S T E M F E A T U R E S Rear Panel Connectors R E A R P A N E L C O N N E C T O R S ..............Figure 2 identifies the connectors on the rear panel of your system.

  • Page 22: Connector Icons

    S Y S T E M F E A T U R E S Rear Panel Connectors Conne ctor I c on s Table 6 provides illustrations of the component icons that are located on the rear panel of the computer.

  • Page 23: Setting Up Your Computer

    ETTING OMPUTER ........C O N N E C T I N G T H E C O M P O N E N T S .
  • Page 24 S E T T I N G U P YO U R C O M P U T E R Connecting the Components ......... . . Note Most computer connections are “keyed”...
  • Page 25 S E T T I N G U P YO U R C O M P U T E R Connecting the Components Plug the monitor cable (blue plug-end) into the monitor port (blue). Figure 4. Connecting the Monitor Secure the connection by tightening the screws on both sides of the monitor plug-end. 5-25...
  • Page 26 S E T T I N G U P YO U R C O M P U T E R Connecting the Components Connect the speaker cable (lime plug-end) to the audio-out jack (lime). Figure 5. Connecting the Speakers 5-26...
  • Page 27 S E T T I N G U P YO U R C O M P U T E R Connecting the Components Connect the modem cable to a wall jack that has telephone access and plug the opposite end in the modem line jack.

  • Page 28: Connecting Power To Your System

    S E T T I N G U P YO U R C O M P U T E R Connecting Power to Your System C O N N E C T I N G P O W E R T O Y O U R S Y S T E M .

  • Page 29: Turning On Your System

    URNING YSTEM ........R U N N I N G Y O U R S Y S T E M F O R T H E F I R S T T I M E .
  • Page 30 Once you have turned on the computer, the hardware diagnostics begin to run. The keyboard is then initialized, indicated by the keyboard LEDs blinking. Next, the screen initializes and displays the MicronPC splash screen. Several tests occur while the splash screen is displayed. To view the tests, press the [Tab] key on your keyboard.

  • Page 31: Internet Access

    TU R N I N G O N YO U R S Y S T E M Running Your System for the First Time   The first time you turn on your computer, a series of Microsoft Windows startup screens will appear.

  • Page 32: Standby Mode

    TU R N I N G O N YO U R S Y S T E M Running Your System for the First Time Stan dby Mode ......... . . Note This section applies only to operating systems that provide the power management option.
  • Page 33 TU R N I N G O N YO U R S Y S T E M Running Your System for the First Time Regardless of how your system entered standby mode, you can return your computer to normal operation by doing one of the following: •...
  • Page 34 TU R N I N G O N YO U R S Y S T E M Running Your System for the First Time M O D I F Y I N G S T A N D B Y M O D E S E T T I N G S Click the Start button.

  • Page 35: Light Emitting Diodes (Leds)

    TU R N I N G O N YO U R S Y S T E M Running Your System for the First Time Li g ht Emit tin g D io d es ( LE Ds ) Your system is equipped with two light emitting diodes (LEDs), which provide feedback during system operation.

  • Page 36: Turning Off Your System

    ..............You may leave your system running for extended hours, but when you do need to power off, MicronPC recommends you follow these steps: Save any work you want to keep and exit all open applications.

  • Page 37: Manual Shutdown

    TU R N I N G O N YO U R S Y S T E M Turning Off Your System Manu al Shu tdown To manually shutdown your system, press and hold the multi-function power button for more than 5 seconds.

  • Page 38: Restarting Your System

    TU R N I N G O N YO U R S Y S T E M Restarting Your System R E S T A R T I N G Y O U R S Y S T E M .

  • Page 39: Ergonomic Tips

    TU R N I N G O N YO U R S Y S T E M Ergonomic Tips E R G O N O M I C T I P S ..............As you begin to personalize your working environment, it is important to keep your body’s needs in mind.

  • Page 40: Maintaining A Comfortable Workstation

    TU R N I N G O N YO U R S Y S T E M Ergonomic Tips Main tain ing a Comfor table W or ks tati on • Keep dust in the area to a minimum. • Maintain a comfortable room temperature.

  • Page 41: Using Your Computer

    SING OMPUTER ........Now that your system is set up, you are ready to start using your computer. This section provides a basic overview and some tips about using the Internet and e-mail.

  • Page 42: Internet Service Provider

    Web page. The best way to surf the Internet is by typing a URL into the Address bar of your Internet browser. For example, typing the address (or URL) www.micronpc.com accesses MicronPC’s Web site and all its associated Web pages.

  • Page 43: E-Mail Overview

    U S I N G YO U R C O M P U T E R E-mail Overview H Y P E R L I N K S Another way to navigate from one Web page to another is by clicking on a hyperlink. A hyperlink is a clickable connection using words or pictures.

  • Page 44: Keyboard Overview

    U S I N G YO U R C O M P U T E R Keyboard Overview K E Y B O A R D O V E R V I E W ..............A keyboard is a hardware device consisting of keys which, when pressed, input characters into a computer.
  • Page 45 U S I N G YO U R C O M P U T E R Keyboard Overview Table 8: Special Keyboard Keys (Continued) Key/Button Description ........Windows Application Opens a drop-down menu.
  • Page 46 U S I N G YO U R C O M P U T E R Keyboard Overview Table 8: Special Keyboard Keys (Continued) Key/Button Description ........Home Moves the cursor to the beginning of the current line that the cursor is positioned on.

  • Page 47: Installing Software

    NSTALLING OFTWARE ........I N S T A L L I N G A D D I T I O N A L S O F T W A R E .

  • Page 48: Installing Software Automatically

    I N S T A L L I N G S O F T W A R E Installing Additional Software I ns talli ng Softw are Aut omat ic al ly When new software is installed, the software frequently includes its own install utility or instructions.

  • Page 49: Reinstalling Factory Software

    ..............Most MicronPC systems include an Operating System Recovery CD , a Drivers CD , and application and system software CDs so that you can reinstall the factory installed operating system and programs.

  • Page 50: Image Restore Cd

    I N S T A L L I N G S O F T W A R E Reinstalling Factory Software I mage Re st ore CD ......... . . Note The Image Restore CD is not shipped with all system configurations.

  • Page 51: Taking Apart Your System

    AKING PART YSTEM ........To remove or replace peripherals and PCI cards, or add memory, you will need to remove the computer panels to access the inside of the computer.

  • Page 52: Tools And Preparation

    TA K I N G A P A R T YO U R S Y S T E M Tools and Preparation T O O L S A N D P R E P A R A T I O N .

  • Page 53: Removing And Replacing The Access Panel

    TA K I N G A P A R T YO U R S Y S T E M Removing and Replacing the Access Panel R E M O V I N G A N D R E P L A C I N G T H E A C C E S S P A N E L .

  • Page 54: Replacing The Access Panel

    TA K I N G A P A R T YO U R S Y S T E M Removing and Replacing the Access Panel Face the back of the unit and locate the thumbscrew and the two green buttons. Figure 10.

  • Page 55: Removing And Replacing The Bezel

    TA K I N G A P A R T YO U R S Y S T E M Removing and Replacing the Bezel R E M O V I N G A N D R E P L A C I N G T H E B E Z E L .

  • Page 56: Replacing The Bezel

    TA K I N G A P A R T YO U R S Y S T E M Removing and Replacing the Bezel Replaci ng the Bezel Face the front of the case. Line up the top of the bezel with the case. Figure 12.

  • Page 57: Removing And Replacing The Bezel Door

    TA K I N G A P A R T YO U R S Y S T E M Removing and Replacing the Bezel Door R E M O V I N G A N D R E P L A C I N G T H E B E Z E L D O O R .

  • Page 58: Replacing The Bezel Door

    TA K I N G A P A R T YO U R S Y S T E M Removing and Replacing the Bezel Door Replaci ng the Bezel D oor Insert the right pivot point into its socket. Then grasp both edges of the door, and gently squeeze the edges inward so that the center bends slightly.

  • Page 59: Installing And Removing Hardware

    NSTALLING AND EMOVING ARDWARE ........This chapter provides detailed instructions on how to install, remove, or replace the following peripheral devices: •...
  • Page 60 I N S T A L L I N G A N D R E M O V I N G H A R D W A R E ......... . . Caution Modules are Electrostatic sensitive.

  • Page 61: Removing And Installing A Pci Or Agp Card

    I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing a PCI or AGP Card R E M O V I N G A N D I N S T A L L I N G A P C I O R A G P C A R D .
  • Page 62 I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing a PCI or AGP Card Remove the chassis brace (Figure 14) by removing the screw in the lower portion of the brace. If there is no brace visible, it is not required for your configuration.
  • Page 63 I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing a PCI or AGP Card For PCI cards — grip the top edges of the card and pull to remove it from the slot. For AGP cards —...

  • Page 64: Installing A Pci Or Agp Card

    I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing a PCI or AGP Card I ns talli ng a PCI or AGP Car d Remove the slot cover.

  • Page 65: Removing And Installing Drives

    I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing Drives R E M O V I N G A N D I N S T A L L I N G D R I V E S .
  • Page 66 I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing Drives Remove the drive by squeezing the green tabs (Figure 17) on both sides of the drive and sliding the drive out of the bay.

  • Page 67: Installing A 3.5-Inch Or 5.25-Inch Drive

    I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing Drives I ns talli ng a 3. 5-i nch or 5. 25- inc h D riv e Remove the access panel.
  • Page 68 I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing Drives Attach the rails to the drive. (The 3.5-inch drive rails have an L or an R cut in them. Install the rail with the L on the left side of the drive and install the rail with the R on the right side.) Slide the drive into the bay.

  • Page 69: Removing A Hard Or Floppy Disk Drive

    I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing Drives Removin g a Har d or F loppy D is k Dr ive Unplug the power cord from the power supply, or the computer could accidentally start.

  • Page 70: Installing A Hard Or Floppy Disk Drive

    I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing Drives I ns ta lli ng a Ha rd or Fl oppy D is k D ri ve Attach the two shoulder screws.

  • Page 71: Installing And Removing Memory

    I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Installing and Removing Memory I N S T A L L I N G A N D R E M O V I N G M E M O R Y .

  • Page 72: Installing Dimm Modules

    I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Installing and Removing Memory When adding or changing memory, keep in mind that your computer supports the following: •...
  • Page 73 I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Installing and Removing Memory Using both hands, carefully set the DIMM module into the center of the left and right latching levers.

  • Page 74: Removing Dimm Modules

    I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Installing and Removing Memory Be sure the module is centered and the connector pins are aligned. Use both hands to apply equal pressure on each end of the module and press down to lock the module into the socket.

  • Page 75: Removing And Installing The Power Supply

    I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing the Power Supply R E M O V I N G A N D I N S T A L L I N G T H E P O W E R S U P P L Y .
  • Page 76 I N S T A L L I N G A N D R E M O V I N G H A R D W A R E Removing and Installing the Power Supply Remove the power supply from the chassis. Insert the replacement power supply into the chassis and attach it using the four Phillips screws removed earlier.

  • Page 77: System Board

    ..............Your MicronPC computer features a high-performance system board designed to be the basis for your XP+ computer.

  • Page 78: Main Memory

    S Y S T E M B O A R D Features Main Memor y • Supports memory slots for three 184-pin DDR DIMM • Support a maximum memory size of 3 GB Expans ion Sl ot s • One AGP slot •...

  • Page 79: System Board Features

    S Y S T E M B O A R D System Board Features S Y S T E M B O A R D F E A T U R E S ..............Use the following illustration and key to identify the components on your system board.

  • Page 80: Input/Output Connector Ports

    S Y S T E M B O A R D System Board Features I nput /Ou tput Connec tor P orts Figure 26. I/O Connector Ports Table 10: I/O Connector Ports Descriptions 1. PS/2 mouse (green) 7. Video port (blue) 2.

  • Page 81: Cmos Real Time Clock (Rtc)

    S Y S T E M B O A R D CMOS Real Time Clock (RTC) C M O S R E A L T I M E C L O C K ( R T C ) ..............The RTC circuit provides the date and time for the system.
  • Page 82 S Y S T E M B O A R D Removing and Installing the System Board Loosen the system board mounting screw (Figure 27). Figure 27. System Board Mounting Screw Lift the system board up to release it from the hooks, and then slide the system board to the right. 11-82...
  • Page 83 S Y S T E M B O A R D Removing and Installing the System Board Remove the system board from the case. Figure 28. Removing the System Board Remove the system board clip, and set the clip aside for use on the replacement system board. Figure 29.

  • Page 84: Installing The System Board

    S Y S T E M B O A R D Removing and Installing the System Board I ns talli ng th e Sys t em Boar d After completing the steps in the section “Removing the System Board” on page 11-81, attach the system board clip to the replacement board.

  • Page 85: Bios Setup Program

    BIOS S ETUP ROGRAM ........The basic input/output system (BIOS) setup program provides functions that you can use to modify and configure the integrated devices (modem and audio) as well as the many subsystems of the PC (hard disk, time and date, power management, and so on).

  • Page 86: Running The Setup Program

    ..............Although your MicronPC computer arrives fully configured, you may want to customize it to fit your needs.

  • Page 87: Changing The Bios Settings

    B I O S S E T U P P R O G R A M Changing the BIOS Settings C H A N G I N G T H E B I O S S E T T I N G S .

  • Page 88: Cmos Setup Utility Menu

    B I O S S E T U P P R O G R A M CMOS Setup Utility Menu C M O S S E T U P U T I L I T Y M E N U .
  • Page 89 B I O S S E T U P P R O G R A M CMOS Setup Utility Menu Table 11: CMOS Setup Utility Menu Descriptions Menu Name Function ... . .

  • Page 90: Standard Cmos Features Menu

    B I O S S E T U P P R O G R A M Standard CMOS Features Menu S T A N D A R D C M O S F E A T U R E S M E N U .
  • Page 91 B I O S S E T U P P R O G R A M Standard CMOS Features Menu Table 12: Standard CMOS Features Menu Descriptions Menu Name Function ...

  • Page 92: Advanced Bios Features Menu

    B I O S S E T U P P R O G R A M Advanced BIOS Features Menu A D V A N C E D B I O S F E A T U R E S M E N U .
  • Page 93 B I O S S E T U P P R O G R A M Advanced BIOS Features Menu Table 13: Advanced BIOS Features Menu Descriptions Menu Name Function ....

  • Page 94: Advanced Chipset Features Menu

    B I O S S E T U P P R O G R A M Advanced Chipset Features Menu A D V A N C E D C H I P S E T F E A T U R E S M E N U .
  • Page 95 B I O S S E T U P P R O G R A M Advanced Chipset Features Menu Table 14: Advanced Chipset Features Menu Descriptions Menu Name Function ...

  • Page 96: Integrated Peripherals Menu

    B I O S S E T U P P R O G R A M Integrated Peripherals Menu I N T E G R A T E D P E R I P H E R A L S M E N U .
  • Page 97 B I O S S E T U P P R O G R A M Integrated Peripherals Menu Table 15: Integrated Peripherals Menu Descriptions Menu Name Function ..........Pressing [Enter] brings up the MCP OnChip IDE Device submenu.

  • Page 98: Mcp Onchip Ide Device Submenu

    B I O S S E T U P P R O G R A M MCP OnChip IDE Device Submenu M C P O N C H I P I D E D E V I C E S U B M E N U .
  • Page 99 B I O S S E T U P P R O G R A M MCP OnChip IDE Device Submenu Table 16: MCP OnChip IDE Submenu Descriptions Menu Name Function ... . .

  • Page 100: Mcp Onchip Pci Device Submenu

    B I O S S E T U P P R O G R A M MCP OnChip PCI Device Submenu M C P O N C H I P P C I D E V I C E S U B M E N U .
  • Page 101 B I O S S E T U P P R O G R A M MCP OnChip PCI Device Submenu Table 17: MCP OnChip PCI Device Submenu Descriptions Menu Name Function ... . .

  • Page 102: Onboard Super Io Device Submenu

    B I O S S E T U P P R O G R A M Onboard Super IO Device Submenu O N B O A R D S U P E R I O D E V I C E S U B M E N U .
  • Page 103 B I O S S E T U P P R O G R A M Onboard Super IO Device Submenu Table 18: Onboard Super IO Device Submenu Descriptions Menu Name Function ... . .

  • Page 104: Power Management Setup Menu

    B I O S S E T U P P R O G R A M Power Management Setup Menu P O W E R M A N A G E M E N T S E T U P M E N U .
  • Page 105 B I O S S E T U P P R O G R A M Power Management Setup Menu Table 19: Power Management Setup Menu Descriptions Menu Name Function ... . .

  • Page 106: Irq/Event Activity Detect Submenu

    B I O S S E T U P P R O G R A M IRQ/Event Activity Detect Submenu I R Q / E V E N T A C T I V I T Y D E T E C T S U B M E N U .
  • Page 107 B I O S S E T U P P R O G R A M IRQ/Event Activity Detect Submenu Table 20: IRQ/Event Activity Detect Submenu Descriptions Menu Name Function ... . .

  • Page 108: Irqs Activity Monitoring Submenu

    B I O S S E T U P P R O G R A M IRQs Activity Monitoring Submenu I R Q S A C T I V I T Y M O N I T O R I N G S U B M E N U .
  • Page 109 B I O S S E T U P P R O G R A M IRQs Activity Monitoring Submenu Table 21: IRQs Activity Monitoring Submenu Descriptions Menu Name Function ... . .

  • Page 110: Pnp/Pci Configuration Menu

    B I O S S E T U P P R O G R A M PnP/PCI Configuration Menu P N P / P C I C O N F I G U R A T I O N M E N U .
  • Page 111 B I O S S E T U P P R O G R A M PnP/PCI Configuration Menu Table 22: PnP/PCI Configuration Menu Descriptions Menu Name Function ..........Use this function to enable or disable the Plug-and-Play function.

  • Page 112: Pc Health Status Menu

    B I O S S E T U P P R O G R A M PC Health Status Menu P C H E A L T H S T A T U S M E N U ..............The PC Health Status menu displays and monitors various motherboard parameters, such as temperature, voltage, and fan speed.
  • Page 113 B I O S S E T U P P R O G R A M PC Health Status Menu Table 23: PC Health Status Menu Menu Name Function ... . .
  • Page 114 B I O S S E T U P P R O G R A M PC Health Status Menu 12-114...

  • Page 115: Troubleshooting Appendix

    MicronPC’s Limited Warranties only cover the system components that were included with the initial system shipment. This doesn’t mean that the problem can’t be solved if there is third- party hardware or software, but MicronPC is only responsible for the items shipped with your system.

  • Page 116: For More Information

    ..............For help with topics that aren’t discussed in this section, try accessing MicronPC’s Knowledge Base at http://mei00primusweb1.micronpc.com/mknowledge/.

  • Page 117: Power Issues And Solutions

    ..............Table 24 provides possible solutions for power issues. If a problem persists after you have checked the solutions list, reviewed the manual, and checked the support site; please contact MicronPC Technical Support for assistance. Table 24: Troubleshooting Power Issues...

  • Page 118: Sound Issues And Solutions

    ..............Table 25 provides possible solutions for sound issues. If a problem persists after you have checked the solutions list, reviewed the manual, and checked the support site; please contact MicronPC Technical Support for assistance. Table 25: Troubleshooting Sound Issues...
  • Page 119 Table 25: Troubleshooting Sound Issues (Continued) Symptom Possible Solutions ........... The headphone jack on the •...

  • Page 120: Monitor Issues And Solutions

    Disconnect the cable, and check if any pins are bent. If any pins are bent, call MicronPC Technical Support, and they will assist you in fixing this problem. If the pins are not bent, carefully reconnect the cable, and securely tighten the screws.
  • Page 121 Table 26: Troubleshooting Monitor Issues (Continued) Symptom Possible Solutions ........... (Continued) •...

  • Page 122: Modem Issues And Solutions

    ..............Table 27 provides possible solutions for modem issues. If a problem persists after you have checked the solutions list, reviewed the manual, and checked the support site; please contact MicronPC Technical Support for assistance. Table 27: Troubleshooting Modem Issues...
  • Page 123 Table 27: Troubleshooting Modem Issues (Continued) Symptom Possible Solutions ........... The modem randomly •...

  • Page 124: Boot Error Issues And Solutions

    Table 28 provides possible solutions for boot error issues. If a problem persists after you have checked the solutions list, reviewed the manual, and checked the support site; please contact MicronPC Technical Support for assistance. Table 28: Troubleshooting Boot Error Issues...
  • Page 125 Restore CD if your system comes with one). the boot process, or one of the following error messages Follow the instructions in the MicronPC Operating System Recovery CD and is displayed on the screen: Drivers/Software User’s Guide . • “Hard Disk Controller If your system comes with an Image Restore CD , follow the instructions in the Image Failure”...

  • Page 126: Cd-Rom And Floppy Disk Drive Issues And Solutions

    Table 29 provides possible solutions for CD-ROM and floppy disk drive issues. If a problem persists after you have checked the solutions list, reviewed the manual, and checked the support site; please contact MicronPC Technical Support for assistance. Table 29:...
  • Page 127 Table 29: Troubleshooting CD-ROM and Floppy Disk Drive Issues (Continued) Symptom Possible Solutions ........... The IDE CD-ROM is not being •...
  • Page 128 TR O U B L E S H O O T I N G A P P E N D I X CD-ROM and Floppy Disk Drive Issues and Solutions Table 29: Troubleshooting CD-ROM and Floppy Disk Drive Issues (Continued) Symptom Possible Solutions .

  • Page 129: Service And Support Appendix

    M I C R O N P C O N L I N E S U P P O R T T O O L S MicronPC provides many support tools to make using your computer easier. Visit the MicronPC Support Web site at http://support.micronpc.com to find the tools that are readily available to you.

  • Page 130: Mservices

    Note MicronPC offers free software support up to 30 days from the day your system is shipped..........

  • Page 131: Contacting Technical Support

    ......... . Technical Support File Library http://support.micronpc.com 1. To send an e-mail to Technical Support, visit Technical Support Internet Mail http://support.micronpc.com/contact/support...

  • Page 132: Service Chart

    S E R V I C E A N D S U P P O R T A P P E N D I X MicronPC Technical Support Ser vic e Char t Use the following Service Chart to maintain a record of your service calls.

  • Page 133: Regulatory Appendix

    Class A. Your MicronPC system has an FCC registration label located on the back panel of the computer. Most peripheral cards will also have an FCC registration label on the card-mounting bracket or on the card itself.

  • Page 134: Fcc Class A Digital Device Notice

    R E G U L A T O R Y A P P E N D I X FCC Notices F C C N O T I C E S ..............FCC Cl as s A D igi tal D evi ce Noti ce This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 135: Fcc Class B Digital Device Notice

    FCC Cl as s B Di gital D ev ice Not ice This device complies with Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.

  • Page 136: Compliance Information Statement

    ..............FCC DECLARATION OF CONFORMITY Responsible Party: MicronPC, LLC Table 32:...

  • Page 137: Glossary

    LOSSARY ........Accelerated A high-performance bus for graphics-intensive applications which operates independently of the PCI bus. See Graphics Port Peripheral Component Interconnect (PCI).
  • Page 138 G L O S S A R Y The set of address or data lines used to transfer information between different components within a computer (such as memory, the microprocessor, and the expansion slots). The width of the bus, or the number of parallel connectors, determines the size, in bits, of the largest data item that it can carry.
  • Page 139 Desktop An interface for managing computers by providing information about the system and its components to DMI- Management compliant viewers. Interface (DMI) Direct Memory A method for transferring data directly to and from system memory, bypassing the microprocessor. Access (DMA) diskette A storage device.
  • Page 140 G L O S S A R Y File Transfer Instructions that specify how files are downloaded or uploaded. Protocol (FTP) floppy disk A 3.5 inch removable storage medium used for storing programs and files externally from the computer system. format A process that prepares a disk to hold data.
  • Page 141 kilobyte A measure of computer memory or storage. One KB equals approximately one thousand bytes. light-emitting A device that emits visible light when an electric current passes through it. diode (LED) Local Area LANs are data communications networks which are geographically limited, allowing easy interconnection of Network (LAN) terminals, microprocessors and computers within adjacent buildings.
  • Page 142 G L O S S A R Y Musical A hardware specification and protocol used to communicate notes and effect information between Instrument synthesizers, computers, keyboards, controllers and other electronic music devices. Digital Interface (MIDI) network Two or more computers linked together to share resources, such as files, programs, or printers. network A network interface card (NIC) is a computer circuit board or card that is installed in a computer so that it can interface card...
  • Page 143 Plug and Play Plug-and-Play is a standard that gives computer users the ability to plug a device into a computer and the (PNP) operating system and BIOS will recognize that the device is there. port A specific place for being physically connected to some other device, usually with a socket and plug of some kind.
  • Page 144 G L O S S A R Y suspend mode This function, when enabled, saves energy by shutting down devices if the computer has not had any user input after an interval of time. This function is not available with all operating systems. synchronous This is a form of DRAM which adds a separate clock signal to the control signals.

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