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AKG HUB4000 Q Quick Start Manual
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AKG HUB4000 Q Quick Start Manual

Wireless systems
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Download this manual See also: Instructions for Using
December 2012
Page 1
AKG Wireless Systems
HiQnet
Remote Control and Setup
Ⓡ
This guide helps you to get started quickly with setting up and remote control of your
AKG wireless system with the PC software Harman System Architect
TM
, the AKG
Wireless iPhone
App and Soundcraft Vi consoles VM
2
feature based on Harman
Ⓡ
HiQnet
protocol using the HUB4000 Q.
Ⓡ
If you have further questions check out the FAQs and manuals which can be found
online at http://www.akg.com/hiqnet.
If you need further help please send an email to hiqnet@akg.com.
HUB4000   Q   –   Q uickstart   G uide    
 
 
 
 
 
 
                           

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Summary of Contents for AKG HUB4000 Q

  • Page 1 If you have further questions check out the FAQs and manuals which can be found online at http://www.akg.com/hiqnet. If you need further help please send an email to hiqnet@akg.com. HUB4000   Q   –   Q uickstart   G uide    ...

  • Page 2: Basic Information

    December 2012 Page 2 Basic information By connecting an AKG wireless system with the HUB4000 Q to a HiQnet network you are able to REMOTE CONTROL and SETUP your wireless system from a computer with Harman System Architect , your iPhone/iPod/iPad with the AKG Wireless...
  • Page 3 LAN ports of the DHCP router. Depending on which monitoring (System Architect, VM2 or Wireless iPhone App) you want use connect one or multiple of the following with the HUB4000 Q: è Connect your Computer which should run Harman System Architect with the HiQnet LAN, e.g.
  • Page 4 è Select from the Context Menu ‘Create Master Control Panel’ – ‘AKG HUB4000 Q’. Then a Master Control Panel for all the selected HUB4000 Qs is created. è The Master Control Panel is able to control all AKG devices of all HUB4000 Qs from a single panel.
  • Page 5 December 2012 Page 5 3. AKG Wireless iPhone App è With the AKG Wireless iPhone App you can monitor your wireless system from an Apple iPhone or iPod touch or iPad è The App is an unique tool for monitoring the radio connection of the wireless system on stage è...
  • Page 6 December 2012 Page 6 è Device List: Browse through your wireless systems with the Device List. Each list item represents a single wireless channel like one channel of one DSR700 è Device Stripe: Check details of each wireless channel within the Device Stripe like audio and radio levelmeters, name and radio frequency, and battery lifetime.
  • Page 7 You can customize and build your own panels/user interfaces for your wireless systems. If you have more than one HUB4000 Q then it is recommended to build a Master Control Panel. This enables you to build a large wireless system and control all wireless devices from a single panel, even if there are multiple HUB4000 Qs connected to the HiQnet network.
  • Page 8 Page 8 microphone system WMS 4500) or the stationary transmitter SST4 (of the In Ear Monitoring system IVM 4). A lot of parameters of the AKG Devices can be controlled and monitored directly at the Stripe. Supported devices and their Stripes:...
  • Page 9 December 2012 Page 9 Setup of Frequency Management – 1 Click Setup With 1 Click Setup the entire wireless system Frequency Management can be done with ONE SINGLE CLICK. 1 Click Setup calculates INTERMODULATION FREE frequencies on the fly for all wireless devices of all Frequency Bands. It is easy to use and find up to 40 frequencies in a 30 MHz Band.
  • Page 10 The Loop Scan performs a looped scan with user defined scan devices. The Frequency Graph shows all AKG Devices in a graphical way together with the environment scan data, the intermodulation products and you can save, open and print the environment scan data.
  • Page 11 December 2012 Page 11 With pushing the mute button of the Mic while checking the RF distribution on the stage you can set locators/time markers. Set locators with HT/PT mute button HUB4000   Q   –   Q uickstart   G uide      ...
  • Page 12 You can also add offline devices to a Venue View. Open Device Manager an choose Add Offline Devices. At the grid you can configure offline AKG Devices. You can also load AKG Device files to empty Stripes at the Product Panel.

  • Page 13: Faq - Frequently Asked Questions

    à check your ethernet/network cables and check if your router and/or switches are powered on à If you connect the HUB4000 Q directly to your PC than you have to use a crossover network cable The HUB4000 Q is not powered on à...
  • Page 14 If all of your HUB4000 Qs are powered on and connected to the HiQnet network and no HUB4000 Q is shown in the list at the Readdress Devices panel, your HUB4000 Q has no network connection to System Architect (detection of devices needs up to 60 seconds).
  • Page 15 December 2012 Page 15 If the HUB4000 Q has a valid IP address, the Readdress Network panel should show up a new entry with your HUB4000 Q because System Architect has now a network connection to the HUB4000 Q If the new entry has also entries at columns ‘Type’ and a ‘Description’ the network is configured right (see following picture).
  • Page 16 Page 16 Click OK and your HUB4000 Q should have now the right IP address and subnet. The PC and the HUB4000 Q should be now in the same subnet and should have valid and unique IP addresses Now the HUB4000 Q should show up at Readdress Devices panel. The...
  • Page 17 HUB4000 Q. Also see FAQ 6-2, 6-3, 6-4, 6-5. DIP switch settings: On the right side of the HUB4000 Q, behind the AKG logo, a DIP switch can be found which changes the IP address negotiation. DIP switch changes take only effect after the HUB is power cycled.
  • Page 18 FAQ 6-2: What IP address and subnet should i choose? Normally the PC with System Architect, Wireless iPhone app or Vi console with VM2 are supposed to operate in the same HiQnet LAN (Local area network) as the AKG HUB4000 Qs.
  • Page 19 EXAMPLE: The following example shows a HiQnet system with a PC running System Architect, a router (DHCP turned off) and one HUB4000 Q. The PC is in the right subnet but it‘s IP address is configured wrong. System Architect will not discover the HUB4000 Q because there is no proper network connection between the PC and the HUB4000 Q.
  • Page 20 3 - PC, a single HUB4000 Qs, connected via a crossover network cable The PC is connected via a crossover network cable to a single HUB4000 Q. The network settings must be set manually at the PC and the HUB4000 Q.
  • Page 21 FAQ 8: What is the functionality of the eight slot LEDs: Each of the eight slots of the HUB4000 Q has a dedicated blue slot LED on the front of the HUB4000 Q. The slot LED is off if no device is connected to that slot. The slot LED lights nearly permanently (actually corresponding to the net-traffic) if a device is connected to the HUB4000 Q and the device is turned on.
  • Page 22 FAQ 13: The HUB4000 Q is part of a Cobranet System and behaves very strange. The HUB goes Online/Offline, is not or slow reacting If the HUB4000 Q is part of a Cobranet System the network settings must be set very carefully. If Cobranet Broadcast messages/streams are used the HUB is spamed with these messages and cannot receive or send HiQnet messages fast enough.
  • Page 23 December 2012 Page 23 Windows XP: Click Start Button/Settings/Control Panel At Control Panel click at Network Settings At Network Settings double click the HiQnet network Windows Vista: Click Start Button/Control Panel Vista At Control Panel click on ‘Network and Sharing Center’ and click on the ‘View status’...
  • Page 24 System Architect 1 Click Setup only works with 32 bit versions of Windows operating systems. With 64 bit versions of Windows operating system System Architect is crashing when launching 1 Click Setup. This issues is known and AKG is working on a solution to fix it.
  • Page 25 FAQ 19: After loading a venue file audio and RF meters are not working any more! This is a known issue. AKG will fix this bug as soon as possible. However closing all Custom control panels and docking and floating the product panel or master control panel solves the problem.

  • Page 26: Release Notes

    HUB4000 Q and an improved and enhanced plug-in for System Architect 3.4. No hardware changes have been made to the HUB4000 Q. This release is just a software update, which means that all HUB4000 Qs can be used to run software version 3.9 after a firmware update.
  • Page 27 • IT IS RECOMMENDED TO UPDATE ALL DSR700s TO A NEWER/HIGHER FIRMWARE VERSION (Firmware 2.1 is included at System Architect 3.4) --> Please use the Firmware Update tool within the AKG HUB4000 Q panel to update DSR700 --> go to HUB4000 Q Panel/Menu/Tools/Firmwareupdate -->...
  • Page 28 December 2012 Page 28 --> go to HUB4000 Q Panel/Menu/Tools/Firmwareupdate --> or contact hiqnet@akg.com for further help SR4000 - Firmware version 1.10: • No Environment Scan is possible • Clearing States is not possible • Locate is not possible • IT IS RECOMMENDED TO UPDATE THE SR4000 (Version 1.10) TO FIRMWARE VERSION 1.22...