Samsung DW80J3020 Series User Manual page 24

troubleshooting
PROBLEM
There is yellow
or brown fi lm on
the inside of the
dishwasher.
Film on glasses.
Does not have any
indicators lit.
Does not have a
smoothly rotating
nozzle.
White coating on
cutlery or crockery.
An operation or
cycle takes too long.
Suds in the tub.
Water standing in the
bottom of the tub.
Stained tub interior.
Steam.
Buttons do not work.
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ACTION
Caused by coffee and tea soils.
• Use a cycle with a higher temperature.
• Remove the soils using a spot cleaner.
• Use a solution of 1/2 cup of bleach and 3 cups warm water to remove the stains by
hand.
To avoid burns, after a cycle, wait for 20 minutes to let the heating elements cool down
before cleaning the interior.
WARNING
• The water supplied is soft, and too much detergent is being used. Underload the
dishwasher and use a rinse aid to minimize this.
• Aluminum dishes have been included in the load. Remove the marks on the dishes using
a non-abrasive cleaner.
• The power cord may not be connected. Connect the power cord.
• See the maintenance section of this user manual and clean the spray arms.
• Dishes are blocking the nozzle. After placing the dishes into the racks, rotate the nozzles
by hand to check whether any of the dishes interfere with them.
Hard water is being supplied.
• Make sure the salt fi ll indicator and softener setting of your water softener is correct
according to the water hardness of your area.
• Make sure the salt reservoir cap is correctly fi tted.
• Cold water is being supplied. Make sure the water supply line is connected to a hot water
supply. (Additional time is required to heat cold water.)
Improper detergent is being used.
• Use only dishwasher detergent to avoid suds.
• Open the dishwasher and let the suds evaporate.
• Add 1 gallon of cold water to the tub. Close and latch the dishwasher, then start the
Quick+ cycle to drain the water. Repeat if necessary.
• Rinse aid may have spilled. Always wipe up spills immediately.
• This is normal. A small amount of clean water around the outlet on the tub bottom keeps
the water seal lubricated.
• Detergent with colorant is used. Make sure that the detergent does not have colorant.
• This is normal. Steam comes through the vent by the door latch during drying and water
draining.
Control Lock is activated.
• Buttons do not work when Control Lock is activated.
• To deactivate, hold down the Sanitize button for 3 seconds.
English - 24
2016-03-17 2016-03-17 5:34:17 5:34:17