Adjusting the Ringer Volume ... 16 Installation ... 17 Ordering ISDN Service... 17 7210/7220 Installation ... 17 Wall Mounting ... 18 Configure the Set ... 19 Customize your Phone ... 22 Label the Set... 23 Tone Commander 7210/7220 User Manual...
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Setting Up Speed Dial Keys ... 58 Setting Up the Call Directory ... 60 Personal Ringing Options... 62 Call Preference Options ... 64 Voice Configuration ... 65 Adjusting the Display Contrast... 67 Setting a Call Log Password... 68 Tone Commander 7210/7220 User Manual...
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Ordering ISDN Service ... 72 Recommended Button Assignments... 73 Appendix B Setup Menu Tree ... 74 Appendix C Warranty and Service... 78 Appendix D Specifications ... 79 Factory Default Settings ... 80 Appendix E UL/FCC Statements... 82 Tone Commander 7210/7220 User Manual...
They include a built-in 10/100BaseT repeater to allow daisy-chain connection of a PC workstation without additional equipment. Models are available in white or black, with 10 (7210) or 20 (7220) call appearances. The optional 6030X Expansion Module adds 30 multifunction keys to any 7210 or 7220 phone.
4) Setup Key – enters Setup Mode. 5) Done Key – exits the current menu, saves any changes made, and returns to the previous menu options. 6) More Key – cycles through the menu option groups in Setup Mode. Tone Commander 7210/7220 User Manual...
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11) Speaker Key – enables/disables the speakerphone. A green indicator on the key is lit when the speakerphone is in use. 12) Dial Pad – dials telephone numbers, and sends DTMF tones to external equipment such as voice mail systems. The dial pad is used for number entry during setup.
Selecting a Call Appearance If the Call Preference option (page 64) is set to Idle or Ringing, your telephone will automatically select an idle call appearance when you go off-hook, or activate the speakerphone when you press a Speed Dial, DSS, REDIAL, dial pad, or UNANS-DIAL key while on-hook.
Using Speed Dial Keys Speed Dial keys automatically dial a series of up to 24 digits when pressed. If your telephone is on-hook, an idle call appearance will be selected before dialing. If you are already on a call, the digits will be dialed using DTMF tones on that call.
Appearance key before going off-hook. Call Preference If the Call Preference option (page 64) is set to Ringing, your telephone will automatically answer the ringing call shown in the display when you lift the handset or press the Spkr key.
Dial the party you want to transfer the call to with the dial pad or a Speed Dial key. Wait until the called party answers to announce the call, or transfer it immediately before the called party answers. Press the Tran key again to transfer the call. Tone Commander 7210/7220 User Manual...
The Conf indicator lights. Press the Call Appearance key for the held call you wish to add to the conference. Press the Conf key to conference all parties together. Repeat the above steps to add another party. Tone Commander 7210/7220 User Manual...
Answers a call ringing at another telephone in your workgroup. Directed Call Pickup Answers a call ringing at a specified telephone. Automatic Callback (Recall) Calls you when a dialed busy station becomes idle, then redials the station when you answer. Tone Commander 7210/7220 User Manual...
Message Waiting Lights the Message Indicator on your telephone when you have a voice mail message. Using the Call Log _______________________ What does the Call Log Do? The call log maintains a running list of the last 100 incoming or outgoing calls from your telephone.
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UNANS will appear in the display. You can select UNANS to enter directly into the Unanswered call log. After you have viewed the unanswered call log, the UNANS display indication will clear until new calls are received. ANSWD TIME 425-349-1234 DATE Tone Commander 7210/7220 User Manual |BACK |BACK...
For outgoing calls, all digits that were dialed to complete the original call are shown. 3=Dial: Add any required prefixes, then press the softkey under the directory number to dial the digits displayed. 3=91 Tone Commander 7210/7220 User Manual 4253491234 4253491234...
Press the softkey that is under the number you want to dial. To exit the Call Directory, press the Call key again. Call To add or change directory entries, see page 60. CALL MENU Home Tone Commander 7210/7220 User Manual PAGE1\...
Placing and Answering Calls The Call Preference option (page 64) determines the behavior of your telephone when the Spkr key is pressed. If this option is set to Idle or Ringing, your telephone will automatically select an idle call appearance when you press the Spkr key, or activate the speakerphone when you press a Speed Dial or DSS key while on- hook.
CAUTION – If Call Announce is enabled for a calling directory number, the caller should not transfer calls unscreened (blind) to your telephone, otherwise the transferred call will be answered using Voice Announce. VA ON Tone Commander 7210/7220 User Manual...
Using a Headset _________________________ Headset Mode Operation Your telephone can be set for handset or headset use (see page 65). With a headset, the Spkr key is used as the hookswitch, and the speakerphone feature is disabled. Optimizing the Phone to Match Your Headset Headset models may vary in their microphone sensitivities and receive levels.
10Mbps device, a 10Mbps device (or 10/100Mbps dual- speed device) connected to the PC port will communicate properly at 10Mbps. Handset/Headset Plug the supplied handset or a compatible headset into the jack on the left side of the telephone. Tone Commander 7210/7220 User Manual...
Power must be provided by the Tone Commander 901034 power supply. Connect power after all other connections are complete. The 7210 and 7220 are not compatible with IEEE LAN-based power. Plug the power supply barrel connector into the round jack on the bottom of the phone (under the speaker).
Configure the Set ________________________ ISDN configuration is performed automatically in many cases. The telephone set will detect the switch type, set the SPID number, and download other setup parameters when these features are available from the central office. You will be prompted for any required setup information that cannot be set automatically.
SPID based on the alias. If the network does not accept this “guessed” SPID, you will be prompted to enter the phone’s primary telephone number, which is used by the phone to generate a SPID Tone Commander 7210/7220 User Manual...
– please refer to page 37. Firmware Updates Call Tone Commander Engineering at (800) 524-0024 to get information on firmware updates. – enter your full 10-digit telephone number (including area code) Tone Commander 7210/7220 User Manual |BKSP...
Call Directory – sets up the display-based speed dialing directory (page 60). Personal Ringing Ringing Tone – selects a distinct ringing tone for your telephone, to distinguish it from other nearby ringing telephones (page 62). Off-hook Ringing – selects single burst or normal ringing when you are on a call (page 62).
To install the labels, remove the plastic overlay surrounding the multifunction keys. Peel off the protective strips from the adhesive in the grooves beneath the keys. Insert the label strips in the grooves, then replace the overlay. Tone Commander 7210/7220 User Manual...
More 4 key to see additional menu selections. INSTALLATION OPTIONS KEYS INSTALLATION OPTIONS Note: The MODE option is only available with National ISDN. Tone Commander 7210/7220 User Manual • Voice Announce • Parameter Download • Quality of Service • Installation Password •...
The phone can obtain the iMerge address, as well as software updates, and QoS settings from a TFTP server. Please refer to the 7210/7220 Network Administration Guide. Note: you must restart the phone after any IP address changes have been made for the changes to take effect (Setup →...
The subnet mask is entered in a similar manner; the default value of 255.255.255.0 will suffice in most cases. For SNTP, select OFFSET to specify the time offset (in hours) from UTC for your local time zone. Tone Commander 7210/7220 User Manual |BKSP CLEAR PING...
PRESS ANY KEY Press any key to return to the previous menu. Alias Entry ______________________________ A unique iMerge alias is required for operation of the 7210/7220. Contact your network service provider for your telephone’s alias. From the Installation Options menu, select ALIAS.
SPID Entry ______________________________ A unique SPID (Service Profile IDentifier) is required for operation of the 7210/7220. If the network supports AutoSPID, a SPID that is assigned to your ISDN line can be automatically selected. If generic SPID assignments are used by your service provider, your SPID will consist of your primary telephone number followed by “0101”...
PC. Automatic Update A properly configured network TFTP server is required for automatic updates. Please refer to the 7210/7220 Network Administration Guide. From the Installation Options menu, select UPDATE. (Setup → INSTL → UPDATE) IP CONFIGURATION UPDATE DHCP Select TFTP.
Select START to initiate the manual update. READING CONFIGURATION FROM TFTP SERVER... "Restarting" indicates that new operating software is being loaded into the phone. When complete, the phone will restart. RESTARTING FOR NEW SOFTWARE DOWNLOAD... Tone Commander 7210/7220 User Manual TFTP FLASH TELNET AUTO...
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CLEAR removes all digits, allowing you to start over. Update from a Client PC Telephone software can also be updated from a network client PC running Tone Commander's Flash Update program. To enable flash updates: From the Installation Options menu, select IP.
IP CONFIGURATION UPDATE DHCP Select TELNET. TELNET ACCESS=DISABLED ENABLE DISABLE Select ENABLE. TELNET ACCESS=ENABLED ENABLE DISABLE When telnet capability is no longer needed, disable it to prevent inadvertent changes to the phone configuration. Tone Commander 7210/7220 User Manual TFTP FLASH TELNET...
(Feature Activator), DSS (Direct Station Select), SPDIAL (Speed Dial), or UNUSED from the menu. 12=CA/DN# 555-789-4251 |BKSP Programming procedures for each key type are described below. – Feature Activator. – Unused or Speed Dial. ORIG Tone Commander 7210/7220 User Manual SPDIAL RESERV...
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Within each subgroup, call appearances are selected in ascending order. INCOMING ONLY call appearances are never selected for an outgoing call. If an idle CA is not found, “SELECT AN IDLE LINE” is displayed. Tone Commander 7210/7220 User Manual ORIG RESERV...
Features that need to originate a call include Call Forward (on Siemens EWSD), ICM intercom (on Nortel DMS-100), and Call Pickup. The CALL feature is not used with Lucent 5ESS Custom ISDN. – Terminate (incoming calls) only. Tone Commander 7210/7220 User Manual (CALL) CALL...
Using the dial pad, enter the number you would dial to call the monitored station. If you need to make corrections while entering numbers, select !BKSP (backspace) to delete the previous digit. CLEAR removes all digits, allowing you to start over. Tone Commander 7210/7220 User Manual DSS# PAUSE...
The FA softkey is only available when no digits have been entered. In the example above, the Speed Dial key sends feature code ‘57’ (Call Forward) followed by the directory number ‘987-1234’. PAUSE PAUSE CLEAR PAUSE Tone Commander 7210/7220 User Manual...
In most cases, your phone service should be configured for CACH EKTS. Press the Done key to return to the Installation Options menu Done or the Setup key to exit Setup Mode. Tone Commander 7210/7220 User Manual CLEAR PAUSE BASIC...
Announce feature for selected keys. Set all appearances of a directory number to the same Voice Announce setting. Press the Done key when all Voice Announce keys have been Done selected. ALERT SELECT VA KEYS Tone Commander 7210/7220 User Manual MUTE...
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Press the More 4 key to enter additional Calling DN More templates. When all Calling DN templates have been entered, press the Done Done key. Tone Commander 7210/7220 User Manual matches any group of matches 425-349-1000 through...
AUTOMATIC MUTE=ON NORMAL DIST INTCOM – Accept any type of alerting (default value) internal calls. – distinctive alerting-intergroup (pattern 1); typically used for external calls calls – distinctive alerting-special/priority (pattern 2); used for designated priority calls Tone Commander 7210/7220 User Manual...
Quality of Service settings should not be changed unless required by your network administrator to optimize IP network performance. Please refer to the 7210/7220 Network Administration Guide. Installation Password _____________________ You can set a password to prohibit unauthorized entry into the Installation Options menu.
Contact your system administrator or call Tone Commander technical support at (800) 524-0024 in the event you misplace your password. You will need to report the serial number of your telephone to receive a new password. You can use the RESET option described below to remove all passwords.
Reset returns all settings to the factory defaults, and clears the SPID, alias, all speed dial numbers, logs, and passwords. This option is useful when moving the telephone to a new user or location. Default values are listed in the table on page 80.
When " appears in the top line of the display, you can press More the More 4 key to see additional menu selections. ADMINISTRATION OPTIONS \ RESTART LOG Tone Commander 7210/7220 User Manual • Test Functions • Diagnostics • Terminal Restart • Error Log...
Local Inspect menu or the Setup key to exit Setup Mode. Call Appearance/Directory Number Key The display will show for the selected key: • Key number, directory number 01=CA/DN# 555-349-1012 \ LOCAL INSPECT Tone Commander 7210/7220 User Manual MESSAGE...
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The display will show the key number, network feature activator number, and service description for the selected key. 07=NETWORK FA#56 Call Pickup (CALL) is displayed if the feature has been locally programmed to originate a call when activated (see page 35). Tone Commander 7210/7220 User Manual (CALL)
2 is blank after a Parameter Download, this feature has not been provisioned on your line. MESSAGE=NETWORK FI#63 Message Waiting Press the Done key to return to the Local Inspect menu or the Done Setup key to exit Setup Mode. Tone Commander 7210/7220 User Manual ORIG \...
From the Administration Options menu, select VERS. (Setup → ADMIN → VERS) 6030X Hardware Version Select H/W. MODEL: 7220 TOP: -01A Software Version Select S/W. APPL VERS:01.02.05 BOOT VERS:01.02.05 Serial Number Select SERIAL. SERIAL#:00312102002 Tone Commander 7210/7220 User Manual VERSION SERIAL VERSION PCB: -03A...
Optional Equipment Version Select 6030X or other installed option (if displayed). MODEL:6030X BUTTON EXPAN VERSION: 01.01.04 Press the Done key to return to the Administration Options Done menu or the Setup key to exit Setup Mode. Tone Commander 7210/7220 User Manual...
Select GREEN to turn on all green indicators, and turn all others off. Select OFF to turn off all indicators. Press the Done key to return to the Test menu or the Setup Done key to exit Setup Mode. Tone Commander 7210/7220 User Manual TERMINAL TEST 6030X DISPLAY/LED TEST GREEN...
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Press each key on the telephone, including the dial pad keys, one at a time. A letter should appear in the display for each pressed key. On 7210 models, 10 additional letters will appear after the first keypress, representing the 10 “missing” multifunction keys. ABCDEFGHIJKLMNOPQRSTUVWX abcdefghijklmnopqrstuvwx If all keys are operational, the following display will be shown.
Select PACKET to view packet reception statistics for an active call or the last call by call appearance. Refer to the 7210/7220 Network Administration Guide for a detailed description of packet statistics. Press the More 4 key to view additional packet types.
The call log will be cleared. No configuration parameters will be altered. From the Administration Options menu, select RESTART. (Setup → ADMIN → More 4 → RESTART) RESTART/CLEAR CALL LOG? Select YES to restart the phone. DHCP OTHER Tone Commander 7210/7220 User Manual PING...
Press the Done key to return to the Administration Options Done menu or the Setup key to exit Setup Mode. The Parameter Download log is re-written each time a new download is performed. Tone Commander 7210/7220 User Manual PARAM ______ CLEAR...
More 4 key to see additional menu selections. USER OPTIONS PREF Note: The PREF option is only available with National ISDN. • Handset/Headset Mode • Preset Volume Levels • Display Contrast • Call Log Password SETUP MENU USER VOICE DISPLY PASSWD Tone Commander 7210/7220 User Manual RING...
Speed Dial keys can be programmed with up to 24 digits including 0-9, #, * and "Pause". The keys must be programmed at the terminal; they are not set by a Parameter Download. Tone Commander 7210/7220 User Manual key moves the cursor to the right. AM/PM...
Pauses are entered with the PAUSE softkey, and are shown in the display as a P character. – Speed Dial key that has already been programmed. – key set up for a call appearance, feature activator, or DSS. PAUSE Tone Commander 7210/7220 User Manual...
If you need to make corrections while entering the name, select !BKSP (backspace) to delete the current character and move back to the previous one. DIRECTORY NAME:Steve |BKSP CLEAR Tone Commander 7210/7220 User Manual PAGE1\ Home ∗ keys. MOVE NUMBER...
More 4 key if moving to a different directory page. Deleting a Directory Entry Select CLEAR from the Name screen to delete a directory entry. The entry’s name and number will be deleted immediately. PAUSE NAME Home Steve Home Steve Tone Commander 7210/7220 User Manual PAGE1\ PAGE1\...
The current off-hook ringing setting will be displayed. OFFHOOK RING=SINGLE NORMAL Select NORMAL or SINGLE to change the setting. Press the Done key to return to the Personal Ringing menu or Done the Setup key to exit Setup Mode. Tone Commander 7210/7220 User Manual SINGLE...
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Wait delays ringing at your telephone for 2 to 7 ringing cycles (6 seconds per cycle). Use this option for backup answering on call appearances that are primarily answered on other terminals.
(Setup → USER → More 4 → PREF) CALL PREFERENCE=RINGING RING Select RING, IDLE, or NONE. Press the Done key to return to the User Options menu or the Done Setup key to exit Setup Mode. Tone Commander 7210/7220 User Manual IDLE NONE...
The telephone is set to preset volume levels whenever a call is originated or answered. Handset and headset receive volume levels set with the Vol keys are used only for the duration of a call.
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After you have placed a call, select VOICE from the User Options menu (Setup → USER → More 4 → VOICE). Select SPKR. The display will show the current transmit level setting. SPEAKERPHONE:XMT=04 XMT+ Tone Commander 7210/7220 User Manual RCV- XMT+ XMT- XMT-...
The display contrast will change, and a bar graph will show the new contrast setting. CONTRAST [{{{{{ Press the Done key to return to the User Options menu or the Done Setup key to exit Setup Mode. Tone Commander 7210/7220 User Manual...
Repeat the password when prompted to verify the new entry. Press the Done key. Done “PASSWORD SET” will be displayed to confirm the new password. Record your password for future reference. Tone Commander 7210/7220 User Manual CLEAR NEW PASSWORD:---- PASSWORD SET...
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Contact your system administrator or call Tone Commander technical support at (800) 524-0024 in the event you misplace your password. You will need to report the serial number of your telephone to receive a new password. You can use the RESET option (page 45) to remove all passwords.
If your phone fails to register with the iMerge server, the following display will be shown until registration is successful: REGISTERING WITH iMERGE (diagnostic messages) Enter the Installation Options menu and verify your IP addresses and subnet mask (Setup → INSTL → More 4 → IP). Tone Commander 7210/7220 User Manual...
If the same IP address is offered by the DHCP server, the phone returns to operation without restarting, otherwise the phone will restart after receiving a new IP address. IP:DHCP FAIL Tone Commander 7210/7220 User Manual...
#1. Feature activators are assigned in descending order, starting with button #10 on the 7210 or #20 on the 7220, or the last button (#40 or #50) on the 6030X. Use the table on the following page as a guide when assigning custom feature activators and indicators.
(other than Conference, Transfer, Drop, and Message Waiting) in descending order, starting with key 20 on the 7220 or key 10 on the 7210. For example, network feature key #59 will be assigned to key 10 on a 7210, #58 to key 9, etc.
RESERV (Call Appearance Reservation) FA (Feature Activator) ... page 35 CALL (Initiate Call – National ISDN only) DSS (Direct Station Select) ... page 36 DSS# Tone Commander 7210/7220 User Manual OUT (Outgoing Only) IN (Incoming Only) PRI (Outgoing/Priority Incoming) NOT (Not Reserved)
8.25” W x 8.5” D x 4.75” H, including handset Weight 2.5 lbs. Environmental Operating temperature: 32° to 104° F (0° to 40° C) Storage temperature: 32° to 122° F (0° to 50° C) Humidity: 5% to 95% non-condensing Tone Commander 7210/7220 User Manual...
UL/FCC Statements Important Safety Instructions Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
16. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 17. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS...
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