Troubleshoot
Tablet stops responding
On the Home screen, touch the All apps
In the System section, touch About tablet
Touch System updates
Touch Check now
Install any available system updates.
Perform a hard reboot to unlock the tablet. Press and hold the power button for more
than eight seconds to hard reboot the tablet.
An app stops responding
Step 1: Reboot the tablet
Press and hold the power button for more than eight seconds to hard reboot the tablet.
If the app is now responding, you are done. If the app is still not responding, continue to
the next troubleshooting step.
Step 2: Check for system update
You must be connected to the Internet to check for updates. Use the following steps to
check for system updates on your tablet:
If the app is now responding, you are done. If the app is still not responding, continue to the
next troubleshooting step.
icon, and then touch the Settings
27
icon.