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Fault Codes - Zanussi ULTRA COMBI 30 User Manual

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8.

FAULT CODES

DISPLAY CODE ON BOILER
DESCRIPTION
BCC Activation Fault
BCC Fault
Low Water Pressure
Flame Loss
Fan Fault
Flow Thermistor
Return Thermistor
Outside Sensor Failure
Low Mains Voltage
Unconfigured PCB
Flow Temperature Overheat
or No Water Flow
Flame Loss
5 Boiler Resets in 15 minutes
False Flame Lockout
ACTION
Restart the appliance - if the boiler fails to operate then please contact the Customer
Helpline (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of
the warranty period. In IE contact a Registered Gas Installer (RGII).
Check system water pressure is between 1 & 1.5bar on the system pressure gauge (G).
To re-pressurise the system see Section 3. If the boiler still fails to operate then please
contact the Customer Helpline (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
1. Check other gas appliances in the house are working to confirm a supply is present in
the property.
2. If other appliances do not work or there are no other appliances, check the gas supply is on
at the meter and/or pre payment meter has credit. If the boiler fails to operate then please
contact the Customer Helpline (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
Restart the appliance - if the boiler fails to operate then please contact the Customer
Helpline (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of
the warranty period. In IE contact a Registered Gas Installer (RGII).
Restart the appliance - if the boiler fails to operate then please contact the Customer
Helpline (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of
the warranty period. In IE contact a Registered Gas Installer (RGII).
Restart the appliance - if the boiler fails to operate then please contact the Customer
Helpline (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of
the warranty period. In IE contact a Registered Gas Installer (RGII).
Restart the appliance - if the boiler fails to operate then please contact the Customer
Helpline (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of
the warranty period. In IE contact a Registered Gas Installer (RGII).
Contact a qualified electrician or your electricity provider.
Unconfigured PCB. Please contact the Customer Helpline (if under warranty) or
alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE
contact a Registered Gas Installer (RGII).
Check system water pressure is between 1 & 1.5bar on the system pressure gauge (G).
To re-pressurise the system see Section 3. If the boiler fails to operate then please contact
the Customer Helpline (if under warranty) or alternatively a Gas Safe Registered Engineer
if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
1. Check other gas appliances in the house are working to confirm a supply is present in
the property.
2. If other appliances do not work or there are no other appliances, check the gas supply is on
at the meter and/or pre payment meter has credit. If the boiler fails to operate then please
contact the Customer Helpline (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
1. Turn electrical supply to boiler off and on.
2. If the boiler fails to operate please contact the Customer Helpline (if under warranty) or
alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE
contact a Registered Gas Installer (RGII).
Restart the appliance - if the boiler fails to operate then please contact the Customer
Helpline (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of
the warranty period. In IE contact a Registered Gas Installer (RGII).

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