Samsung NE59J7850 Series User Manual page 51

Problem Possible cause
Excessive There is excessive soiling in
smoking during the oven.
a self-cleaning
cycle.
The oven door The oven is too hot.
will not open
after a self-
cleaning cycle.
The oven is not The oven controls were not
clean after a set correctly.
self-cleaning
The oven was heavily soiled.
cycle.
Steam is When using the convection
coming out of feature, it is normal to see
the vent. steam coming out of the oven
vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
A burning or This is normal in a new oven
oily odor is and will disappear in time.
coming from
the vent.
Solution
Press OVEN OFF. Open the
windows to rid the room of
smoke. Wait until the self-
cleaning cycle is cancelled.
Wipe up the excessive soil
and then start the self-
cleaning cycle again.
Allow the oven to cool.
See the section on self-
cleaning on page 40.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
This is not a system failure
but normal operation.
• To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
• See the section on self-
cleaning on page 40.
Problem Possible cause
Strong odor. An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Fan noise. A convection fan may
automatically turn on and off.
Oven racks The shiny, silver-colored
are difficult to racks were cleaned in a self-
slide. cleaning cycle.
Oven door The soft closing hinges
closes faster/ contain a damping fluid that
slower than is affected by temperature.
normal
Solution
Operate the oven at the bake
setting at 400 °F for 1 hour.
This is not a system failure
but normal operation.
Apply a small amount of
vegetable oil to a paper towel
and wipe the edges of the
oven racks with the paper
towel.
• This is normal. If the oven
is in a cold environment,
the door will close slower
than it will in a warmer
environment. A warmer
than normal environment,
such as when cooking,
may cause the door to
close slightly faster.
• Failure of soft closing
doesn't imply a system
failure. However, if the
problem continues,
contact a local Samsung
service center.
English 51