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Starcom kylos forever User Manual

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Kylos Forever User's Manual Guide
Starcom GPS Global Solutions
Kylos Forever
User's Manual Guide
Version 1.0

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  • Page 1 Kylos Forever User’s Manual Guide Starcom GPS Global Solutions Kylos Forever User’s Manual Guide Version 1.0...
  • Page 2 Kylos Forever Users Guide April 2015 COPYRIGHT © STARCOM GPS GLOBAL SOLUTIONS, ALL RIGHTS RESERVED. Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder. Distribution of this work, or of a derivative thereof, in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder.

  • Page 3: Table Of Contents

    Kylos Forever Users Guide Contents 1 Introduction 2 Package Contents 3 Product Description Rechargeable and non-rechargeable batteries Technical specifications Industry approvals and certifications 4 Configuration Downloading the Software Installing the Software Installing the Update Installing the cable driver Inserting the SIM card...
  • Page 4 Kylos Forever Users Guide Plans Monitor Reports Scheduled reports Profile Help Appendix A – Unit Communication in Starcom Systems Appendix B – Contacts www.starcomgpsglobal.com...

  • Page 5: Introduction

    While the device is in sleep mode, it will “wake up” and report any situation which appears to be out of the ordinary or unexpected. Kylos Forever is a standalone unit, capable of operating without the need for any connection or external wiring – this makes it easily hidden if required, for example in a motorcycle.

  • Page 6: Package Contents

    Kylos Forever Users Guide 2 Package Contents 1. Kylos Forever unit 2. Kylos Forever USB programming cable 3. AC charger for units with rechargeable batteries NOTE: Kylos Forever units can be provided with rechargeable and non- rechargeable batteries. www.starcomgpsglobal.com...

  • Page 7: Product Description

    Kylos Forever Users Guide 3 Product Descriptions 1. On/Off button. 2. LED indicator To turn the unit on, press and hold the On/Off button. The LED will flash 5 times with a white light and then turn green (if the battery is fully charged), or (if the battery is used).

  • Page 8: Rechargeable And Non-Rechargeable Batteries

    Kylos Forever Users Guide Rechargeable and non-rechargeable batteries Kylos Forever units can be provided with rechargeable and non-rechargeable batteries. If you’re not sure whether the unit you received has rechargeable or non- rechargeable battery, remove the unit cover and look at the battery.

  • Page 9: Technical Specifications

    Kylos Forever Users Guide Technical specifications Battery Type Lithium-ion Power 3.6 V, 5000 mAh Temperature Operational -20°C to 60°C Storage -40°C to 85°C Operating Humidity Up to 100% Size 165 x 35 x 40 mm Weight 200 grams Cellular GSM/GPRS (default)

  • Page 10: Industry Approvals And Certifications

    Kylos Forever Users Guide Industry approvals and certifications For available certificates, see: https://trello.com/b/YrNJfXNd/certificates www.starcomgpsglobal.com...

  • Page 11: Configuration

    Locate the folder where you saved the installer setup file. Double-click the InstallSetup.exe. The Open File dialog box appears. Click Run. A Windows Security dialog box appears. Click Yes. The Welcome to the Starcom Installer Application Setup Wizard window appears. www.starcomgpsglobal.com...
  • Page 12 Kylos Forever Users Guide Click Next. The Select Destination Location window appears www.starcomgpsglobal.com...
  • Page 13 Kylos Forever Users Guide Click Next. The Select Components window appears. Click Next. The Select Start Menu Folder window appears. www.starcomgpsglobal.com...
  • Page 14 Kylos Forever Users Guide NOTE: Select: Don’t create a Start Menu folder checkbox, if you do not want to create a start menu folder. Click Next. The Ready to install window appears. Click Install. The installation starts and a progress bar appear in the window, indicating the progress of the installation.

  • Page 15: Installing The Update

    Kylos Forever Users Guide When the installation is complete, the Completing the Starcom Installer Application Setup Wizard window appears. Click Finish. Installing the Update To install the Installer update software, locate the folder where you saved the update file. Double-click IUpdate.exe. The Open File dialog box appears.
  • Page 16 Kylos Forever Users Guide Click Run. The Starcom Installer Update window appears. Verify that the Destination folder points to the location where the Starcom Installer software is installed and click install. A Windows Security dialog box appears. Click Yes. The Confirm file replace dialog box appears.

  • Page 17: Installing The Cable Driver

    Kylos Forever Users Guide The Starcom Installer Update window closes, when the update is complete. Installing the cable driver The Kylos Compact cable driver can be downloaded from the following link: http://www.ftdichip.com/Drivers/VCP.htm Download the driver for the proper Windows version.

  • Page 18: Inserting The Sim Card

    Kylos Forever Users Guide Inserting the SIM card Use a Phillips screwdriver to remove the two screws, as shown in the following image. Insert a flat screwdriver in the slot between the unit parts. Carefully twist the screwdriver to release the inner part from the outer case.
  • Page 19 Kylos Forever Users Guide Gently push and pull back the SIM card holder to release and open the SIM card slot. Place the SIM card in the SIM card slot with its gold contacts facing down, as shown in the following image.

  • Page 20: Connecting The Non-Rechargeable Battery

    Kylos Forever Users Guide Lower the SIM card holder back to the horizontal position. Gently press and push the SIM card holder forward to snap it back into place. Connecting the non-rechargeable battery Units with non-rechargeable batteries are shipped with the battery connector detached, in order to preserve battery life.
  • Page 21 Kylos Forever Users Guide Push the connector into the socket until it is fully inserted. www.starcomgpsglobal.com...

  • Page 22: Connecting The Unit To The Computer

    Connecting the unit to the computer Press the On/Off button to turn the unit on. Connect the Kylos Forever programming USB cable to the USB output on the unit and to the USB port on your computer. Configuring the unit To open the Installer application, from the Start menu select Starcom Systems >...
  • Page 23 Kylos Forever Users Guide Click Technical > Communications, or press the Communications button on the taskbar at the top of the window. Click the Advanced button . The Communications Window will appear. Click the Add button . The Network Selection window appears.
  • Page 24 Kylos Forever Users Guide Select Helios from the list and press OK to add a Helios network. The Communications Window will now display the new connection in the Available Networks list, which is named Helios 1. (The name "Helios" in this case of the unit connection to the Installer applies globally to all unit types).
  • Page 25 Kylos Forever Users Guide Select the COM port number of the Kylos cable port in the Com Port menu. In order to verify the COM port being used by the unit in your computer, go to My Computer > Manage > Device Manager > Ports.
  • Page 26 Kylos Forever Users Guide Set the Baud Rate to 115200. Check the Activate checkbox and click Save. If the Unit has connected successfully, a "Helios.1: on" notification will appear in green color at the bottom left corner of the Installer application main screen To access the unit parameters, press Technical >...

  • Page 27: Network Settings

    First server – main routing server, which the units transmit to (by default, it is Starcom Systems server 1). Secondary server – auxiliary routing server, which the units transmit to (by default, it is Starcom Systems server 2). Port – port open for communication on the routing server (default port is 6600).

  • Page 28: Transmission Rates Settings

    GPS Peek can be faster than Transmission when between the regular transmissions the unit can enter or exit a specified perimeter. In such case, a Perimeter event created on Starcom Online will be triggered by the change in the unit location. For more information, see Chapter 7 – Monitoring. 32...
  • Page 29 SMS. The unit transmits by GPRS by default and by SMS as a backup when GPRS connection is not available. For more information, see Appendix A – Unit Communication in Starcom Systems. Roaming GPRS – select this option if you want the unit to transmit messages saved in the memory via roaming GPRS.

  • Page 30: Hardware Settings

    Kylos Forever Users Guide Hardware settings This tab allows you to configure various hardware settings. Use 57600 baud rate – if this option is activated, the device will use 57,600 bps to communicate. Light sensor alerts – light sensor enabling option. Once activated, the unit will transmit Light On / Light Off alerts based on the light sensor readings.
  • Page 31 Kylos Forever Users Guide Duration (msec) – determines the duration of the force needed to be measured in order to send an alert. Quarter scale – if on, the Weak Impact force will be scaled in quarter of a g.

  • Page 32: Saving The Configuration

    Kylos Forever Users Guide Saving the configuration If you are planning to configure other units with the same parameters, you can save these settings as a *.mem file. Click the Save button the Tetis Parameters window, select the location where you want the configuration file to be saved on your computer, name the file and press Save.

  • Page 33: Testing

    Kylos Forever Users Guide 5 Testing It is important to test the unit connection to the network, the correct GPS location, the unit status and inputs response before installing the unit in the vehicle. In order to do this, you need to perform the following steps.

  • Page 34: Gps Test

    Kylos Forever Users Guide GPS test NOTE: If you're testing the unit inside the building, it will not be able to get a GPS signal in most cases. In order to get a proper GPS location, the unit has to be placed outside the building, or outside the window, where it can access the satellites.

  • Page 35: Unit Status

    Kylos Forever Users Guide If you do not see any response, type \tg1 to turn the GPS on and repeat the test. Unit Status Open the Unit Status window. Enter the unit number in the Unit Number field, select Request status and press Send. The unit information will appear.

  • Page 36: Installation Kylos

    Kylos Forever Users Guide 6 Installations Before installing the unit with non-rechargeable battery, press the On/Off button for 3 seconds until you see the LED turn white. Release the button and will until both green and red blinks are over. Make sure you get a notification for the Button On.

  • Page 37: Monitoring

    Enter your username and password in the Username and Password fields, and click Sign in. Starcom Online horizontal menu bar features the following categories: Home – lists the most recently accessed units, including their location. Resources – allows managing the unit and customer information.

  • Page 38: Home

    Kylos Forever Users Guide Home The Home section shows recently accessed units and latest site updates. In the Home section, you can find the following additional links: Live status – displays the current status of all live units, as shown in the following image.

  • Page 39: Resources

    Kylos Forever Users Guide Resources The Resources section shows all your units. On the left side, the Resources section features the following tabs: Units – lists the units. Groups – lists the groups of units and helps you create new and modify the existing groups.
  • Page 40 The Unit Information page opens. Active – when selected (set by default), makes the unit active on Starcom Online. To make the unit inactive, deselect this checkbox. No data will be collected for inactive units; they will appear as dimmed in the units list.
  • Page 41 Kylos Forever Users Guide In the Users window, click on the plus (+) sign on the right and start typing the name of the user you want to make the unit available for in the Search field. The name of the user will appear in the dropdown list.

  • Page 42: Groups

    Kylos Forever Users Guide Groups You can create new and modify the existing groups of units. To create a new group, click New. The Group page opens. In the Name field enter the name of the new group. In the Units list, select the units you want to include in the group and click Add.

  • Page 43: Users

    Kylos Forever Users Guide In the Units window, click on the plus (+) sign on the right and start typing the name of the unit you want to make the unit available for in the Search field. The name of the unit will appear in the dropdown list.
  • Page 44 Kylos Forever Users Guide Besides entering the user information, you can select the following options: All units –all the user’s units will be displayed on the Map page. If this option is disabled, only the selected unit will be displayed.
  • Page 45 (compatible with Android / Apple IOS). Lock account after 5 bad login attempts – locks access to Starcom Online account after the user has made 5 bad login attempts. Force password changing once a month – requires the user to change the password once a month.
  • Page 46 Kylos Forever Users Guide Permissions allow you to define the viewing and editing permissions of the user for all the sections of the site. After you configured all the parameters, click Apply. The new user is saved. To modify a user, in the Users page click on the user name link of the user you want to modify.

  • Page 47: Perimeters

    Kylos Forever Users Guide Perimeters You can create new and modify the existing perimeters. To create a new perimeter, click the Button at the bottom left corner of the map to open the Perimeter function www.starcomgpsglobal.com...
  • Page 48 Kylos Forever Users Guide To create a new perimeter, click Create New Perimeter. The Create New Perimeter box will change color to Orange. The cursor changes to a + and allows you to drag a rectangle over the area you want to demarcate as a perimeter. Once the area is selected, a text box appears.
  • Page 49 Kylos Forever Users Guide In the Text field, enter the name of the perimeter. From the Color palette, choose a color for the perimeter. Click Save. The new perimeter is saved and appears on the map. To modify a perimeter, in the Perimeters page click on the Edit Perimeter, Arrow 1, click inside the Blue Perimeter Square, it will change to Orange, Arrow 2 and the Perimeter can be modified.

  • Page 50: Plans

    Kylos Forever Users Guide Plans The Plans section enables you to create usage plans and to view plans that already exist. On the left side, the Plans section features the following tabs: Basic – allows to set up basic plans for LCU500 units. Do not use.
  • Page 51 Kylos Forever Users Guide To create a new event type, click New. Enter the name of the event type in the Name field. Leave Day of the week and Time Range as "Changeable", later you will be able to change these settings in the event itself.
  • Page 52 Kylos Forever Users Guide Most of the types listed here relate to the Helios units. The event types that can be used for Tetis are: Perimeter, Roaming and GPRS. Set the necessary Value. You can leave the Condition as "Changeable", later you will be able to change it in the event itself.
  • Page 53 Kylos Forever Users Guide Enter the cellular number and email address to receive the event notification. If you select the Monitor checkbox, the event will be displayed on the Monitor page (see below) in real time. Click the Add Event button and select the type of the event you want to create from the dropdown list.
  • Page 54 Kylos Forever Users Guide For example, let’s create an event, which will send an alert when the vehicle goes over a certain speed in a specific location. For this, we will use a Location event type already created in the system and create a new event based on this type.

  • Page 55: Monitor

    Kylos Forever Users Guide Enter the name of the event in the Name field. Select the necessary time and date range. Select the necessary perimeter in the Perimeter list. Select Entering in the Condition list. Click Apply. The new event, which will send an alert when the unit enters a specific location, is created.
  • Page 56 Kylos Forever Users Guide Select Triton in the Unit Type list. In the Units list, select the units you want to include in the event and click Add. The units will be moved to the Available for list. In the Available reasons list, select the reasons you wish to receive an alert for and click Add.
  • Page 57 Kylos Forever Users Guide Power On – alert that is sent when the unit turns on. Light On/Light Off – not applicable. Temperature High/Temperature Low – not applicable. No Activity – this event can be used to receive alerts when devices have stopped transmitting.

  • Page 58: Map

    Kylos Forever Users Guide The Map page displays the location of a single unit, or a group of units. It also shows the unit information and commands. You can select unit, or a group of units in the dropdown list on the left.
  • Page 59 Kylos Forever Users Guide Once you select the unit, its location will be displayed on the map and its information will appear on the left. The following unit information is displayed: Code – the unit name Location – the address of the last GPS position of the unit Received –...
  • Page 60 Kylos Forever Users Guide  Location – the GPS coordinates of the last position of the unit  Heading – the vehicle moving direction Altitude – the last altitude of the unit  IO – unit input and output information Commands Request Status –...
  • Page 61 Kylos Forever Users Guide The following is an example of the map page showing Google Roadmaps. On the left bottom there are Map Options. Clicking on the Options menu will reveal the following options. Search As you type the name of a search criterion in the search field, a list of matching names, from which you can select the required name, appears.
  • Page 62 Kylos Forever Users Guide Viewing a Satellite Image You can view a satellite image instead of the map view. To view a satellite image, click on the Satellite button. The Map now shows a satellite image of the area in view.
  • Page 63 Kylos Forever Users Guide Searching the Map You can search a map using the Search tool. To search a map: 1. Go to the Search map tool. 2. Enter the City and Street in the respective fields, and click the Search arrow.

  • Page 64: Reports

    Kylos Forever Users Guide Reports The Reports section allows you to generate different unit reports and to schedule automatically generated reports. On the left side, the Reports section features the following tabs: Instant – allows to generate reports on demand for a single unit or a group of units for a specific time period (date and time range).
  • Page 65 Kylos Forever Users Guide The following is an example of a report generated for one unit on one day and for a specific time period. The report includes a map area and tracking details area. The map area shows a map of the area in which the unit is located showing points of movement of the unit.

  • Page 66: Scheduled Reports

    Kylos Forever Users Guide To save the report, click Save . The report is saved as an *.htm file in a zip file in your default downloads folder. To export a report, click Export . The report is exported as a *.csv file, which can be viewed in Excel, to your default downloads folder.
  • Page 67 Kylos Forever Users Guide From the Report dropdown list, select the type of report you want to create. Tick the CSV only checkbox, if you do not want a map provided with the report. From the Unit dropdown list, select the unit or group of units for the report.

  • Page 68: Profile

    Kylos Forever Users Guide Profile The Profile section shows your profile details that were created when you purchased your units. You can view and modify these details as required. To view or modify your profile, click the Profile tab, and modify the information as required.
  • Page 69 Kylos Forever Users Guide Using Map Tooltip Format The Map Tooltip Format field lets you configure the information that will appear in the info window on the Map page when you select a unit. To see all the parameters that can be configured in the Map Tooltip Format field, click on the green question mark located to the right of the field.

  • Page 70: Help

    Kylos Forever Users Guide Help The Help section contains answers to some frequently asked questions, Starcom Online tutorials, and vehicle wiring database. Click on the appropriate tab to access the necessary information. www.starcomgpsglobal.com...

  • Page 71: Appendix A - Unit Communication In Starcom Systems

    Kylos Forever Users Guide Appendix A – Unit Communication in Starcom Systems Kylos Compact is the mobile component of SGS’s advanced tracking and monitoring system. The system uses advanced software algorithms for field tracking of units and provides customers with a selection of real-time information about the tracked device.
  • Page 72 Kylos Forever Users Guide The unit saves all the information that could not be sent in its memory. Once it is able to connect to the network again, it will transmit all the stored data. The device sends encrypted data to the routing server. When the routing receives it, it is decoded and encoded at the same time and sent to all the recipients configured in the system.

  • Page 73: Appendix B - Contacts

    Kylos Forever Users Guide Appendix B – Contacts For more information about Starcom GPS Global Solutions Company, please visit: http://www.starcomgpsglobal.com For more information about Starcom GPS Global Solutions products, please visit: https://trello.com/b/NjmQefGw/product-info-clients Support Should you have any questions regarding our system, please contact SGS technical support.

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