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EMERGENCIES
EMERGENCIES
Gas leaking from
cracked/cut/burned hose.
Gas leaking from
Liquid Propane cylinder.
Gas leaking from
Liquid Propane cylinder valve.
Gas leaking between Liquid
Propane cylinder and regulator
connection.
Fire coming through control panel.
Grease fire or continuous excessive
flames above cooking surface.
TROUBLESHOOTING
PROBLEM
GAS ISSUES:
Burner will not light using ignitor.
POSSIBLE CAUSE
Damaged Hose.
Mechanical failure due to rusting
or mishandling.
Failure of cylinder valve from
mishandling or mechanical failure.
Improper installation, connection
not tight, failure of rubber seal.
Fire in burner tube section of burner
due to blockage.
Too much grease buildup
in burner area.
POSSIBLE CAUSE
Burner not engaged with control valve.
Obstruction in burner.
No gas flow.
Vapor lock at coupling nut to
Liquid Propane cylinder.
PREVENTION/SOLUTION
Turn off gas at Liquid Propane cylinder
or at source on natural gas systems.
If anything but burned, replace valve/
hose/regulator. If burned, discontinue
use of product and replace the hose or
call 1-888-444-4134 to speak with a
Customer Service representative.
Replace Liquid Propane cylinder.
Turn off Liquid Propane cylinder valve.
Return Liquid Propane cylinder to gas
supplier.
Turn off Liquid Propane cylinder valve.
Remove regulator from cylinder and
visually inspect rubber seal for damage.
See Liquid Propane Cylinder Leak Test
(Page 3) and Connecting Regulator to
the Liquid Propane Cylinder (Page 4).
Turn off control knob and liquid propane
cylinder valve. Leave drawer open to
allow flames to die down. After fire is
out and grill is cold, remove burner and
inspect tube for spider nests or rust.
Turn off control knob and Liquid Propane
cylinder valve. Leave drawer open to
allow flames to die down. After cooling,
clean food particles and excess grease
from inside firebox area, grease tray,
and other surfaces.
PREVENTION/SOLUTION
Make sure valve is positioned inside
of burner tube.
Ensure burner tube is not obstructed
with spider webs or other matter. See
Maintenance & Cleaning (Page 4).
Make sure Liquid Propane cylinder is not
empty. If Liquid Propane cylinder is not
empty, refer to "Sudden drop in gas flow"
(Page 6).
Turn off knobs and disconnect coupling
nut from Liquid Propane cylinder.
Reconnect and retry.
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