Denwa Communications DW-710 User Manual

Smart video phone
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DW-710
DW- 810
SMART VIDEO PHONE
USER MANUAL
SMART VIDEO
DW-710
PHONE USER
DW-810
MANUAL
www.denwaip.com
www.denwaip.com
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  • Page 1 DW-710 DW- 810 SMART VIDEO PHONE USER MANUAL SMART VIDEO DW-710 PHONE USER DW-810 MANUAL www.denwaip.com www.denwaip.com...
  • Page 2: Safety Notices

    Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supplies may cau- se damage to the phone, affect the behavior or induce noise.
  • Page 3: Table Of Contents

    Contents Introduction Smart Video Phone Denwa DW-810/710 Overview With Attachment Phone component descriptions Interface introduction Touch Screen Description Status Bar Functional applications Update of the phone Dssk Contact Add new local contact Add account Creat group Favorite Network Phonebook BlockList&CallBarring Phone Settings System info Network...
  • Page 4 Service port CWMP set Backup Update Audio Audio Audio param Video Video param Bandwidth Softkey MCAST Reboot Call Service Register Outgoing & Incoming call Video Call Blind Transfer Semi-attended Transfer Attended Transfer Conference Call Call Hold Android Settings Ethernet configuration Security Language&Input Web Settings...
  • Page 5: Smart Video Phone Denwa Dw-810/710 Overview

    Introduction Thank you for purchasing the DW-710/810 Android smart video phone. The DW-710/810 is a fully featured video pho- ne that provides voice and video communication over the data network. This phone has all the features of a traditional telephone and all gives access to many data service features. This guide will help you easily use the various features and services available on your phone.
  • Page 6 Denwa DW-710 Denwa DW-810 www.denwaip.com...
  • Page 7: Phone Component Descriptions

    DW-710 / DW-810 Phone component descriptions Denwa DW-710 Denwa DW-810 Function Headset key. Click it enter the dial interface when the phone is in desktop, receive the call using headset mode or switch the call to headset mode during a call.
  • Page 8: Interface Introduction

    DW-710 / DW-810 Interface introduction HDMI HEADSET HANDSET INTERNET Name Meaning Connect SD Card for SD Card interface saving data. Input: 220V AC DC Power Interface Output: 12V DC Specification RJ45, connect it PC interface computer. Specification RJ45, connect it to Internet interface network.
  • Page 9 Name Meaning Connect it to USB disk. USB interface. Specification RJ9, used to Headset interface. connect the Headset to the phone. Interface for high-definition audio and HDMI interface. video. A-A interface, A to A interface. Note: 1. Put the handset line into the handset interface according to the interface illustration. 2.
  • Page 10: Touch Screen Description

    Interface Interface illustration picture 1) and put the other end into the network equipment. After that, if the network con- nection status on the status bar is displayed as, actions such as making some telephone calls and surfing the internet could be done.
  • Page 11: Status Bar

    Touch screen: Press and hold the standby interface will pop-up choice wallpaper desktop option box, you can according to the prompt to change the wallpaper. Support full multi-touch. Slide: Slide your finger on the screen upward or downward slowly to move the interface on the screen. On some kinds of screen such as idle desktop, you can switch the desktop just by moving your fingers on the screen to left or right.
  • Page 12 Status Bar Name Meaning Handset mode Indicates that the phone is in the handset mode. Indicates that the phone is in the headset mode. Headset mode Shows that the phone is in silent mode. This mode can be canceled by Silent mode directly clicking the mute button when the screen is in the idle interface.
  • Page 13 Name Meaning Shows that the phone is on “Do Not Disturb” mode. Any of the call could Open the DND be directly rejected before it’s ring interface appears. There is only a missed call icon leaving in the status bar. Call forward Indicates that the phone is in the headset mode.
  • Page 14: Functional Applications

    Functional applications: Meaning Click this icon, and it will switch to pre-dial interface. You can make some phone calls through the screen or keyboard. Phone Has the function of sending and receiving e-mail. When an account has been configured suc- cessfully, you can send and receive your e-mail on the phone and this account will automatically Email It contains System, Network, Account, Call, Display and so on.
  • Page 15 Meaning Enter into the calendar and you can view the accurate date. Calendar Enter the call log and you can view all call records. You can also view the “Incoming Calls”, “Outgoing Calls” and “Missed Calls” records by pressing the Option key. Call log Have export contacts, add blacklists and outgoing call barring functions.
  • Page 16: Update Of The Phone

    Update of the phone Please contact with service provider to get the new version to upgrade. Strongly recommended: 1) Before the upgrade the new version, please send personal data backup to mobile devices, to prevent accidental loss. 2 ) Once the upgrade process, please do not power blackout, equipment may not be able to start. Auto provision: Keep phone registered successfully and configure parameters about automatic updates such as server address, upgrade file name, time interval and so on.
  • Page 17 Through the hardkey “down”, “up”, “OK”, to operate on the Recovery menu. Select “apply update from udisk” or “apply update from external storage” (SD card), enter the sub-directory and select the upgrade packages, click on “OK” key to start upgrade .After the success of the upgrade, there will be prompt on interface, the user can immediately return to the main menu select “reboot system now”...
  • Page 18: Dssk

    Desskey Introduction: This module contains five expansion module, 140 editable key. You can click “edit” or press and hold the key to edit it. Line1~6 and release are the default keys, but you can also edit them. Like the below picture: Type Meaning Clicking on the button you can dial the mapped number directly.
  • Page 19 Led Status Led Status The button map the sip line, it enter the dial pad and light the default sip line when Line you click the button. The button map some Key Event. Key Event Title: Consistent with the subscription name Subtype: Some basic keys It maps the keypad of the phone, allowing you to edit the dialed number or input numbers DTMF...
  • Page 20 Note: Please set Type first, then set subtype and value base on the introduction. You can select value from cantacts by clicking the contact icon. Save the configuration and click complete in right side. You can delete the dsskey by the same method, edit->clear->save->complete. www.denwaip.com...
  • Page 21: Contact

    Contact Add new local contact 1. Tap the contacts button. 2. Tap “+” in the upper-right corner. 3. Select “Keep Locally”. 4. Add a picture for a contact. Tap into the picture selection interface to select photos in your list of photos when editing contacts.
  • Page 22: Add New Local Contact

    Add account 1.Tap the contact button; 2.Tap “+” in the upper-right corner. 3.Select “Add account”. 4.Edit exchange account and follow the prompts to complete the editing. Create group 1. Tap the “Group” button; 2. Click “+” in the upper-right corner; 3.
  • Page 23: Network Phonebook

    Network Phonebook Set the remote phonebook 1. Click the edit icon in the upper-right; 2. Click URL; 3. Follow the prompts to fill in the information. 4. Click “Done” to save it. www.denwaip.com...
  • Page 24: Blocklist&Callbarring

    Set the LDAP 1. Click the edit icon in the upper-right; 2. Click LDAP; 3. Edit the information following the prompts; 4. Click “Done” to save it. BlockList & CallBarring You can enable Blacklist, click the “+” to add number or contacts what you want. Using the same method to set the whitelist and CallBarring.
  • Page 25: Phone Settings

    Phone Settings System info Tapping “Settings” can directly enter the default window “System info”. It displays the current system information state. System info Interface Configuration item Meaning PPPoED Displays the connection status of the PPPoE, there are three display states : Disabled Connecting and the IP address. Connect mode Displays the selected network mode, DHCP or Static IP.
  • Page 26: Network

    Network Network Tap “Network”----> “WAN mode” interface, the default interface is “DHCP”: click “Save” button to save successfully after the configuration of each interface is finished. Then a tip box “Config saved” will be shown. www.denwaip.com...
  • Page 27 DHCP interface 1. Click the edit icon in the upper-right; 2. Click LDAP; 3. Edit the information following the prompts; 4. Click “Done” to save it. Static IP interface Configuration item Meaning You can select to use DHCP, which means whether Use the DHCP DNS to connect network assigned by the DHCP server.
  • Page 28: Pppoe

    PPPoE Tap “Network” ----> “PPPoE”. After configuring the parameters, you can click “Save” button to save. PPPoE interface PPPoE interface Configuration item Meaning User: Input your assigned PPPoE Username. Password: Input your assigned PPPoE Password. Auto connect o n power up: W hether t o automatically PPPoE connect PPPoE on power up.
  • Page 29: Qos

    Tap “Network”----> “QoS”, after selecting or modifying the default settings click the “Save” button to save. QoS-DSCP Settings DSCP is one standard of QoS. It can set the priority of Voice, Video and Signal. Configuration item Meaning Enable DSCP: Enable/Disable DSCP. Voice DSCP: Set the number of Voice DSCP.
  • Page 30: Port

    Configuration item Meaning Enable WAN port VLAN: Enable/Disable WAN port VLAN. QoS- WAN VLAN WAN port VLAN ID: Set the number of VLAN ID. SIP 802.1P priority: Set the priority number of SIP 802.1p priority. Slide down the screen to QoS-Port VLAN interface Port VLAN is based on port VLAN, in the same VLAN port to communicate with each other.
  • Page 31: Port Settings

    Port Tap “Network” ----> “Port”, after selecting or modifying the default settings click “Save” button to save. Port Settings Configuration item Meaning RTP port range start(10000-60000): Set the telephone’s RTP start port. This port is distributed to dynamic allocation. Port RTP port quantity: the maximum number of allocated RTP port.
  • Page 32: Stun

    Stun Tap “Network” ----> “Stun”, after selecting or modifying the default settings click “Save” button to save. STUN interface Configuration item Meaning Server address: Configure the SIP STUN server address. STUN Server port: Configure the SIP STUN server port . The default is 3478.
  • Page 33: Account

    Account Tap “Accounts”---->”Account1”, the default password is 123456, you can slide down to set more parameters follow the prompts , after all the parameters are set, you can click “Save” button to save. Note: The Account1, 2, 3, 4 ,5,6 has the same settings. Account Configuration item Meaning...
  • Page 34 Account Display name: Configure the display name, it allows the English alphabet input (does not support Chinese). Domain realm: Configure the SIP domain name (You do not need to configure it because the system will configure automatically). Proxy Server Address: Configure the proxy server address. Proxy Server Port: Configure the proxy server address.
  • Page 35 Account AUTO Different server vendors can provide different models. RFC protocol edition: Configure the protocol version o f the phone. W hen your phone needs to communicate with gateway which uses SIP1.0, such as CISCO5300, you need to configure to R FC2543 t o conduct normal communication. R FC3261 i s used by default.
  • Page 36: Call

    Call Tap “Call” enter the interface, after configuring the parameters of each interface, you can click “Save” button to save. General Tap “Call” ——>”General” interface, after configuring the parameters, you can click “Save” button to save. www.denwaip.com...
  • Page 37 General interface Configuration item Meaning Do not disturb: It will not allow any phone call while enable the function, but there will have prompt in the missed calls. Enable call waiting: Whether enable call waiting. Call waiting tone: If enable the function, there will have call wai- ting tone if there has a call waiting.
  • Page 38 Configuration item Meaning Ban outgoing: Forbid call out. Enable call transfer: Enable /disenable the function, if disable the function,the phone can not do transfer . Semi-attended transfer: During the talk, press Transfer firstly, and then press Send after inputting the number that you want to transfer to.
  • Page 39 Configuration item Meaning Auto Hold: when you call or receive the second way calls, the phone will hold the first way call. Country code: Input the country number, such as the number of China is 86. Area code: input the region number that is the area number, for example, the number of Beijing is 10.
  • Page 40: Dial Plan

    Dial plan Tap “Call”----> “Dial plan” interface. After configuring the parameters, you can click “Save” button to save. Dial Plan Interference Configuration item Meaning Use E164: Enable/Disable E164. After it is enabled, it will directly dial numbers according with E164 rules. Press # to Send: Enable/Disable.
  • Page 41 Configuration item Meaning Dial prefix: Enable/Disable. After enabled the function, it will be automatically added the outside line prefix number before the Dial plan outgoing number when you are going to call. Method to use the prefix: Example If you set the prefix is 135856, and you want to dial the number 13585679801.
  • Page 42: Account 1

    Account Tap “Call” ——>”Account1\2\3\4\5\6” interface, after configuring the parameters, you can click “Save” button to save. Configuration item Meaning Enable DND: When enable the DND line, you can choose to enable DND here to control this account reject the incoming call. Enable Always Forward: Set the forward number below and enable this function, Account 1...
  • Page 43 Configuracion item Meaning MWI number: Fill in the MWI number. Enable Hotline: Enable this function, configure the hotline number and time, the phone will auto call this number when enter the dialing interface and timeout. Enable auto answer: Enable auto answer and set the timeout, when the phone has incoming call, it will auto answer when time out.
  • Page 44: Display

    Display Configuring the phone screen displays a number of parameters, including screensavers and power indicator After enable operator mode, if you press the home key, the main interface will enter dsskey interface. If disable this function, the phone will return to desktop interface when press home key. When enable shortcuts, you can press and hold the application to set shortcuts to desktop.
  • Page 45: Time&Date

    Time&date Tap “Settings” ----> “Date time” interface. After configuring the parameters, you can click “Save” button to save success- fully. Maintain Tap “Settings” ----> “Maintain” Enter the interface. Service port Tap “Maintain”---->”Service port” interface. After configured the parameters, you can click “Save” button to save successfully.
  • Page 46 Configuracion item Meaning Enable telnet: Open telnet function. Telnet is a common method of remote control of the Web server, end users can enter the command telnet program, these com- mands will be run on the server, just like directly on the server console, enter the same.
  • Page 47: Cwmp Set

    CWMP set Tap “Maintain”---->” CWMP set” interface. After configured the parameters, you can click “Save” button to save successfully. CWMP set interface 1 CWMP set interface 2 Configuration item Meaning Enter the password to access the network menu landing configuration interface. Enable TR069: Enable network mode select China Telecom or Normal.
  • Page 48: Backup

    Backup Tap “Maintain”---->” Backup” , the default password is 123456, enter the backup interface. Backup Interface Configuration item Meaning ResetPhone: This will erase all data from your phone’s internal storage. Backup: The contact data, phone settings data and calender Backup backup to a specified folder.
  • Page 49: Update

    Update Tap “Maintain”---->” Update”, enter the update interface. Update Interface Meaning Configuration item For ACS certification, authentication is successful you can check System update the system updates www.denwaip.com...
  • Page 50: Audio

    Audio Touch “Settings” ----> “Audio”, enter the detailed view. Audio Touch “Audio”----> “Audio” interface. This is global setting, applies to all the sip lines. After configuring the parameters, you can click “Save” button to save successfully. Audio Interface Meaning Configuration item Enable VAD: Whether to enable VAD.
  • Page 51: Audio Param

    Audio param Touch “Audio”----> “Audio param” interface. After configuring the parameters, you can click “Save” button to save successfully. Audio param Interface www.denwaip.com...
  • Page 52: Video

    Video Note: only available to DW810 models Touch “Settings” ----> “Video” and enter the settings interface. Video param Touch “Video”----> “Video param” interface. After configuring the parameters, you can click “Save” button to save successfully. Note:If you want More clear and smooth video screen, please select H.264 within 2M bandwidth. Video param Interface www.denwaip.com...
  • Page 53: Bandwidth

    Bandwidth Touch “Video”----> “Bandwidth” interface. After configuring the parameters, you can click “Save” button to save successfully. Banwidth Interface Configuration item Meaning Video bit rate: Set receiving video bandwidth in video calls. You can choose 11 kinds of video bandwidth types (“64Kbps”, “192Kbps”, “256Kbps”, “384Kbps”, “512Kbps”, “768Kbps”, “1Mbps”, “1.6Mbps”, “2Mbps”,”3Mbps”or”4Mbps”).
  • Page 54: Softkey

    Softkey Tap “Settings->Softkey” enter softkey interface. Select softkey-screen first, then add or delete the softkey by clicking the arrow, you can also click the arrow up or down to adjust the softkey’s position. Softkey Interface For example, the below picture shows the call dialer softkey. It can show up to six keys. Call Dialer softkey www.denwaip.com...
  • Page 55: Mcast

    MCAST This feature allows you to make some kind of broadcast call to people who are in multicast group. You can configure a multicast DssKey on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling.
  • Page 56: Reboot

    Reboot Tap “Maintain”----> “Reboot” interface. You can click “Reboot” button to pop-up “reboot” dialog box, click “OK” to reboot the phone, click “Cancel” will have no operation. Call Service Register You can register the sip line on the web or by LCD, the below picture show the web register configuration. The status can show the if the line register successfully.
  • Page 57: Outgoing & Incoming Call

    Outgoing & Incoming call 1. Pick up the handset, press the headset/handsfree key or click line key to the dial interface; 2. Select the line and enter the number ; 3. Click #send, it will call out follow the default dial mode you set; 4.
  • Page 58: Video Call

    Video Call NOTE: only available to DW810 models 1. Pick up the handset, press the headset/handsfree key or click line key to the dial interface; 2. Select the line and enter the number; 3. Click “Video” to make a call; Click to end or re-invite the video;...
  • Page 59: Blind Transfer

    Blind Transfer 1. During the call, click transfer enter the dial interface; 2. Input the number or select contact from contacts or call log; 3. Click transfer; 4. If transfer success, the phone will auto end the call, if transfer failed, the phone will return to the conversation interface and hold the call.
  • Page 60: Semi-Attended Transfer

    Semi-attended Transfer 1. During the conversation, click transfer enter the dial interface; 2. Input the number or select contact from contacts or call log, final, click #send; 3. When the other end ringing, click transfer to complete the semi attend transfer. NOTE: If you want to use this function, you need to enable the call waiting and call transfer.
  • Page 61: Conference Call

    Conference Call Press the CONF softkey during an active call. The first call will be placed on hold and dial tone will be heard. Dial the number to be added to the conference. Press Send. When the call is answered, the conference will be started. To release the conference, press Split.
  • Page 62: Call Hold

    Call Hold 1. Click the “Hold” to put the active call on hold. 2. If there is only one call on hold, press the “Resume” to retrieve the call. 3. If there is more than one call on hold, click the dialog to change conversation, then click the Resume button to retrieve the call. www.denwaip.com...
  • Page 63: Android Settings

    Android Settings Ethernet configuration Click “Settings”, select “ Ethernet configuration” switch to the Ethernet configuration interface. You can choose to turn on or turn off the Ethernet, if you turn on the Ethernet, it will auto connect to networking, otherwise, the phone can not connect to networking Security 1.
  • Page 64: Language&Input

    Language & Input Language & input interface 1. Click “Settings” enter the android settings interface; 2. Click language&input enter the above picture interface; 3. Select language to set what you want to use; 4. Tick the input method which you want to use. www.denwaip.com...
  • Page 65: Web Settings

    Web Settings Logon There are two levels of access: root level and general level. A user with root level access can browse and set all configuration parameters, while a user with general level can set all configuration parameters except server para- meters for SIP and can not browse the configuration file.
  • Page 66: Network

    Network About the network mode settings, please refer to the phone settings. QoS & VLAN The phone supports 802.1Q/P protocol and DiffServ configuration. Use of a Virtual LAN (VLAN) allows voice and data traffic to be separated. No VLAN Chart 1 shows a network switch with no VLAN. Any broadcast frames will be transmitted to all other ports. For example, and frames broadcast from Port 1 will be sent to Ports 2, 3, and 4.
  • Page 67 VLAN No VLAN Chart 2 shows an example with two VLANs indicated by red and blue. In this example, frames broadcast from Port 1 will only go to Port 2 since Ports 3 and 4 are in a different VLAN. VLANs can be used to divide a network by restricting the transmission of broadcast frames.
  • Page 68 www.denwaip.com...
  • Page 69: Service Port

    Service Port www.denwaip.com...
  • Page 70 Field Name eaning Web Server Type Specify Web Server Type – HTTP or HTTPS Port f or w eb b rowser access. Default value i s 80. To enhance security, change this from the default. Setting this port to 0 will HTTP Port disable HTTP access.
  • Page 71: Registration

    Registration Note: If the proxy configuration is same as the register configuration, in the web interface, the proxy fields are empty. While it is different with register configuration, the config info will display in the web interface. The backup proxy server will be used if the primary server is unavailable. Set the audio codecs for current sip line.
  • Page 72: Dial Plan

    Dial Plan Basic Settings This phone supports 7 dialing modes: 1. Press # to Send– Dial the desired number, and press # to send it to the server. 2. Send after seconds – Number will be sent to the server after the specified time. 3.
  • Page 73: Dial Plan Add

    Dial Plan Add This feature allows the user to create rules to make dialing easier. There are several different options for dial rules. The examples below will show how this can be used. Example 1: Substitution -- Assume that it is desired to place a direct IP call to IP address. 172.168.2.208.
  • Page 74 Field Name Explanation There a re t wo types o f matching: Full Matching o r Prefix Matching. In Full matching, t he entire phone number i s entered and then mapped per the Dial Peer rules. Phone number In p refix m atching, only part of t he number i s entered followed by T.
  • Page 75: Security

    Security Browse to the security file to be updated. Click the Update button to update. Note: The sip TLS file and https file both support “xx.pem” format. www.denwaip.com...
  • Page 76 www.denwaip.com...

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