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FAQ's
WARNING: To reduce the risk of personal injury, unplug the hard floor cleaner before performing
maintenance/troubleshooting checks.
Problem
Why will the handheld not run?
Why won't the handheld
pick up?
Why won't the battery
recharge?
www.vax.com.au
Solution
The battery may not be charged. To charge the battery, the power switch must be
in the 'off' position. The static blue light shows the unit is charging. The initial charge
should be for 15 hours.
For further assistance, Simply call us on AU: 1300 361 505 NZ: 0800 800 900
The nozzle or crevice tool may be blocked; remove the obstruction.
The filter may be clogged or dirty; clean the filter. Refer to the Maintenance section.
The battery charge is getting weak; let the battery run until the vacuum slows
and recharges.
The dirt container is full; empty the container.
For further assistance, Simply call us on AU: 1300 361 505 NZ: 0800 800 900
The charger may not be inserted correctly.
Check the mains power is switched on.
The electrical outlet may not be working; check the fuse or breaker and consult
an electrician.
For further assistance, Simply call us on AU: 1300 361 505 NZ: 0800 800 900
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