Plantronics Savi 410 User Manual

Plantronics Savi 410 User Manual

Wireless headset system
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Savi 410/Savi 420
(W410-M/W420-M)
Wireless headset system
User guide

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Summary of Contents for Plantronics Savi 410

  • Page 1 Savi 410/Savi 420 (W410-M/W420-M) Wireless headset system User guide...
  • Page 2 DECT INFORMATION Plantronics is a member of the DECT Forum and has fully adopted their recommendations for enhancements to security within all DECT products. Plantronics DECT-based products now fully incorporate the latest recommendations on Enhanced security from the DECT Forum and ETSI.
  • Page 3: Table Of Contents

    Conferencing up to three guest headsets ....12 Conferencing Additional Headsets and Security Levels ............. 12 7 Advanced Use ..............13 Install Plantronics Hub ..........13 Start Hub ..............13 Plantronics Hub ............13 Devices tab ..............13 8 Update firmware and software ........... 18 Troubleshooting and Common Questions ......
  • Page 4: Package Contents

    1 Package Contents Savi 410/420 USB adapter and charger USB adapter Base power supply Carrying case Charger base Base stabiliser Savi WH300/350 Headset Headset Plantronics Savi User Guide...
  • Page 5: System Features

    2 System features Savi USB adapter features Indicator light Subscription button Savi WH300/350 Headset Features Volume button Indicator light Call control button Mute button Microphone Headset Plantronics Savi User Guide...
  • Page 6: Headset Setup

    Attach the base stabiliser to the base, then re-attach the top. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. 3.2 Adjust the mouthpiece Carefully bend and shape the boom with both hands as shown. Avoid bending or twisting the boom near the microphone or earpiece.
  • Page 7: System Setup

    20 min ..... Minimum charge before first use 3 hours ....Loading software Full charge Load the Plantronic Hub software by visiting plantronics. Charging indicator light com/software and click on the download button. Power indicator light Plantronics Savi User Guide...
  • Page 8: Usb Adapter Indicator Light

    Flashes red and yellow Headset not subscribed Solid red USB adapter subscription Flashes green and red USB adapter conference subscription Flashes green and yellow On conference call with one or more guest headsets subscribed Flashes yellow Plantronics Savi User Guide...
  • Page 9: Using Your Headset System

    Talk time Indicator light With a single full charge, the Savi 410/420 will provide up to 9 hours of talk time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the adapter.
  • Page 10: Placing The Headset In Sleep Mode

    NOTE Plantronics Hub Software must be installed for system tray icon. (See next section) Listening to other PC audio Ensure the PC audio you are trying to listen to is being routed to your Savi W400 device.
  • Page 11: Making Calls With Your Headset And Pc

    400 dongle) with Skype. Select "OK" to accept. cradle. To change the setting, go to: Start > Programs > Plantronics > Plantronics Control Panel > Device Settings – USB adapter. Plantronics Savi User Guide...
  • Page 12: Conferencing Up To Three Guest Headsets

    Your Savi 400 Series headset system (v28 or later) supports adapter, you can see the number of Conferenced headsets in the DECT Forum recommendations for Enhanced security. Products Plantronics Hub "About" tab under "Connections." with Enhanced security are marked with the DECT Forum security logo on the base.
  • Page 13: Advanced Use

    To start Hub, click Start > Programs > Plantronics > Hub Plantronics Hub When you first start Plantronics Hub the About Tab will be displayed. If you have at least one Plantronics device connected to your computer using a USB connector you will see an image of your device along with information about that device.
  • Page 14 Metrics collection to help improve hub When selected, this will allow Plantronics to collect data on feature usage patterns. This information will only be used by Plantronics to improve the quality of our future software and hardware products. Auto answer When enabled, this feature will configure your headset to automatically answer a call when it is removed from the charging cradle.
  • Page 15 When this feature is selected, the PC ringtone will be heard on both the PC speaker as well as the headset. When this feature is not selected, the PC ringtone will only be heard on either the headset or the PC speaker based on how the PC audio has been set up. Plantronics Savi User Guide...
  • Page 16 Auto Update my Presence for Skype for Business/Lync/OC Update your Skype for Business/Lync/OC presence status when you are on a phone call with your mobile phone, deskphone or Plantronics supported softphone. Plantronics plugin for Lync must also be installed for this feature to work.
  • Page 17 NOT SELECTED, the headset limits sound levels at 118 dBA to protect your hearing. Anti-startle (Plantronics enhanced) Plantronics enhanced anti-startle goes beyond G616, and provides advanced hearing protection against sudden loud sounds. When Anti-startle is SELECTED, the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level.
  • Page 18: Update Firmware And Software

    All required software for Savi W4XX can be remotely updated when updates are available. From time to time, updates will be available for the firmware in your headset and for Plantronics Hub software. When an update is available, there will be a number in the Updates tab.
  • Page 19: Troubleshooting And Common Questions

    If the Plantronics software is not installed and you do not have a compatible softphone, you must first press the call control button and then use the softphone interface to place/answer/end calls. Ensure that the headset is the default sound device. The Plantronics control panel will launch the sound devices control panel by going to Plantronics Control Panel >...
  • Page 20 For product support contact us at plantronics.com/support or call 1-800-544-4660. ©2015 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Savi, W430, are trademarks or registered trademarks of Plantronics, Inc. Internet Explorer, Microsoft, Windows, Windows Vista and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

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Savi 420

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