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  • Page 2: Table Of Contents

    Esthétique SPA International Vancouver Convention Centre, West Building February 28-29, 2016 EXHIBITOR SERVICE MANUAL TABLE OF CONTENTS SECTION 1 – EXHIBITOR INFORMATION A. EXHIBITORS’ ID BADGES p. 2 B. MATERIALS: RECEIVING AND SHIPPING p. 2 C. EXHIBITORS SETUP SCHEDULE p. 2 D.
  • Page 3: Exhibitors' Id Badges

    SECTION 1 For your convenience, we have provided a close-up map of the Vancouver Convention Centre and surrounding streets (see page 8). VANCOUVER CONVENTION CENTRE 1055 CANADA PLACE VANCOUVER, BC V6C 0C3 A. EXHIBITORS’ ID BADGES COUNTER There will be an “ID BADGES” Counter directly on the Show Floor, during the Show Set-up starting Friday February 26 at 12 PM until 6 PM..
  • Page 4: Booth Installation

    D. BOOTH INSTALLATION 1. To order your settings, you must contact GES, official supplier. 2. EACH BOOTH MUST HAVE A RIGHT OF VIEW. 3. DRAPES ARE STRICTLY FORBIDDEN WITHIN THE BOOTHS. 4. RIGID WALLS AND CARPETS ARE COMPULSORY IN EACH BOOTH. 5.
  • Page 5: Transport & Customs (Official Supplier)

    I. TRANSPORT & CUSTOMS BROKER North American Logistics Services Inc. (NALSI) is the official transportation, advanced warehouse and customs brokerage for ESI Vancouver 2016. NALSI will take care of transportation, and customs clearance into the show and after the show. In addition, North American Logistics Services offers a 30-day free storage service before the show if you use their transport service.
  • Page 6: Hotel Accommodation

    K. HOTEL ACCOMMODATION CENTURY PLAZA HOTEL & SPA 1015, Burrard St., Vancouver Tel: (604) 687-0575 Toll Free: 1-800-663-1818 Email: reserve@century-plaza.com Rates: Single occupancy C$89 Double occupancy C$99 One bedroom suite, single or double C$119 PAN PACIFIC VANCOUVER HOTEL 300-999 Canada Place, Vancouver, B.C. Tel.: (604) 662-3223 Toll Free: Canada 1-800-663-1515 USA 1-800-937-1515...
  • Page 7 Move-in Schedule for Exhibitors on Saturday February 27 RESTAURANT Entrance...
  • Page 8 #3030 – 2600 Portland St. SE Calgary, AB T2G 4M6 Tel: 403.243.2212 Toll Free: 800.636.8235 QUICK FACTS Fax: 403.243.3868 gesexpo.ca Esthétique Spa International Vancouver February 28 - 29, 2016 Vancouver Convention Centre Vancouver, BC SERVICE CONTRACTOR: Global Experience Specialists (GES) EXHIBIT HALL CARPET: The exhibit area is NOT carpeted.
  • Page 9 PAYMENT POLICY INFORMATION SHEET #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca DISCOUNT PRICING: To qualify for Discount Pricing, orders must be received with payment in full on or before the deadline date.
  • Page 10 Accelerate your experience with Expresso exhibit planning, ordering and management. Exhibitors can order everything they need for their tradeshow exhibit through Expresso, our simple to navigate, picture-driven system that clicks exhibitors can order GES products and services including: • Booth furniture. •...
  • Page 11 Expresso is more than just an online exhibitor manual. Exhibitors can: • Order exhibit products and services. • Print shipping labels. • • Download the show schedule into Outlook or iCalendar. • View account order status and history. • Each show has their own custom website. •...
  • Page 12 ORDER FORM CHECKLIST #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca (403) 243-3868 FAX: DATE: FROM: SHOW NAME: COMPANY: BOOTH #:  To help us ensure we have received your entire order, please check off those forms you are sending us: ...
  • Page 13 CREDIT CARD AUTHORIZATION #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca SHOW: Esthétique SPA International EXHIBITOR INFORMATION IMPORTANT - READ CAREFULLY BOOTH #: COMPANY - You or your company are forwarding payment to STREET GES in the form of a cheque.
  • Page 14 THIRD PARTY BILLING FORM #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca SHOW: Esthétique SPA International You may arrange for an exhibit house or other agent to handle EXHIBITOR INFORMATION your display &...
  • Page 16 furnishings Note: Items may di er from city to city...
  • Page 17 furnishings Note: Items may di er from city to city...
  • Page 18 FURNISHINGS ORDER FORM #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca DISCOUNT PRICE SHOW: Esthétique SPA International February 12, 2016 DEADLINE DATE: CREDIT CARD AUTHORIZATION EXHIBITOR INFORMATION MASTERCARD VISA AMEX BOOTH #:...
  • Page 19 specialty furniture...
  • Page 20 specialty furniture...
  • Page 21 SPECIALTY FURNISHINGS ORDER FORM #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca DISCOUNT PRICE DEADLINE DATE: SHOW: Esthétique SPA International February 12, 2016 EXHIBITOR INFORMATION CREDIT CARD AUTHORIZATION BOOTH #: MASTERCARD VISA...
  • Page 22 CARPET ORDER FORM #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca DISCOUNT PRICE DEADLINE DATE: SHOW: Esthétique SPA International February 12, 2016 CREDIT CARD AUTHORIZATION EXHIBITOR INFORMATION BOOTH #: MASTERCARD VISA AMEX...
  • Page 23 PLANT ORDER FORM #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca DISCOUNT PRICE DEADLINE DATE: SHOW: Esthétique SPA International February 12, 2016 EXHIBITOR INFORMATION CREDIT CARD AUTHORIZATION BOOTH #: MASTERCARD VISA AMEX...
  • Page 24 standard exhibit rentals GEM Model #1 - 10’x10’ Corner  GEM Model #2 - 10’x10’ Corner GEM Model #3 - 10’x10’   GEM Model #4 - 10’x10’ GEM Model #5 - 10’x10’   3 Easy Steps Select the model number that suits your needs Choose carpet and panel colours on the GEM Exhibit Rental order form Complete &...
  • Page 25 standard exhibit rentals GEM Model #6 - 10’x20’  GEM Model #7 - 10’x20’ GEM Model #8 - 10’x20’   GEM Model #9 - 10’x20’ GEM Model #10 - 10’x20’ Corner   3 Easy Steps Select the model number that suits your needs Choose carpet and panel colours on the GEM Exhibit Rental order form Complete &...
  • Page 26 GEM EXHIBIT SYSTEM ORDER FORM #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca DISCOUNT PRICE DEADLINE DATE: SHOW: Esthétique SPA International February 12, 2016 CREDIT CARD AUTHORIZATION EXHIBITOR INFORMATION BOOTH #: MASTERCARD VISA...
  • Page 27 GEM EXHIBIT ACCESSORIES ORDER FORM #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca DISCOUNT PRICE DEADLINE DATE: SHOW: Esthétique SPA International February 12, 2016 CREDIT CARD AUTHORIZATION EXHIBITOR INFORMATION BOOTH #: MASTERCARD VISA...
  • Page 28 Customized Rental Exhibits 20’ x 20’ island Our Crea ve Exhibit Team will design a cost-e ec ve, turnkey exhibit that will Exceed your expecta ons Highlight your brand A ract posi ve a en on 10’ x 20’ inline Stay within your budget Your successful Tradeshow is just a phone call or click away...
  • Page 29 Graphic Design & Production Upgrade a show special, or design from scratch. Our team of in-house Designers & Backlit signs Easel & freestanding signs Banners & hanging signs Posters Floor/carpet decals Custom cut signs & decals Backwall murals Branding graphics Please contact 403.243.2212 or email: calgary@ges.com Calgary : 403.243.2212...
  • Page 30: Important Notes

    Graphic File Submission Standards Accepted File Formats: PDF: W& y Vector Files: Bitmaps: d/& :W' DW W^ Important Notes: > Colour: Dz< PLEASE SAVE ALL NATIVE ADOBE INDESIGN FILES AS PDF/X-1a. PLEASE BE AWARE THAT QUARK XPRESS IS NOT STANDARD. FILES CREATED IN QUARK SHOULD BE SAVED AS PDF/X-1a.
  • Page 31 GRAPHICS ORDER FORM #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca DISCOUNT PRICE DEADLINE DATE: SHOW: Esthétique SPA International February 12, 2016 CREDIT CARD AUTHORIZATION EXHIBITOR INFORMATION BOOTH #: MASTERCARD VISA AMEX...
  • Page 32 LABOUR SERVICE ORDER FORM #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca DISCOUNT PRICE DEADLINE DATE: SHOW: Esthétique SPA International February 12, 2016 EXHIBITOR INFORMATION CREDIT CARD AUTHORIZATION BOOTH #: MASTERCARD VISA...
  • Page 33 IN BOOTH FORKLIFT ORDER FORM #3030 - 2600 Portland St. SE Calgary, Alberta, T2G 4M6 Tel: (403) 243-2212 Fax: (403) 243-3868 Toll Free 1-800-636-8235 www.gesexpo.ca DISCOUNT PRICE DEADLINE DATE: SHOW: Esthétique SPA International February 12, 2016 CREDIT CARD AUTHORIZATION EXHIBITOR INFORMATION BOOTH #: MASTERCARD VISA...
  • Page 34 LIMITS OF LIABILITY & RESPONSIBILITY #3030, 2600 Portland St. SE, Calgary, Alberta, T2G 4M6 Tel: 403-243-2212 Fax: 403-243-3868 Toll Free: 1-800-636-8235 www.gesex po.ca 1. GES CANADA Exposition Services herein known as GES Exhibitor’s or from negligence, active or otherwise, by GES, its and its subcontractors shall not be responsible for damage to subcontractors or their employees.
  • Page 35 OTHER SUPPLIER’S FORMS Audio Visual & Computer Rental CT8 Expo & Balloon Retrieval Waiver Convention Centre Catering Services Conve Centre Electrical Services Conve on Centre Exhibit Fire Preven Conve on Centre Internet Conve on Centre Lead Tracking Barcode Scanner CT8 Expo Personal Services Vancouver Coastal Health Plumbing Services...
  • Page 36 Esthétique Spa International – Vancouver 2016 Monitors – LCD – Plasma $CDN Total 17” LCD Monitor 42” Plasma $985 50” Plasma $1,185 60” Plasma $1,985 Dual Post Stand for Plasmas Monitor Cart with Skirt Notebooks and Desktop PC(s) Win XP P4-­‐1.4 256MB/20GB/DVD/14/56K/NIC-­‐NB $265 P4-­‐1.5 256MB/20GB/CD/FD/32V/NIC...
  • Page 37 Email:       rders@ct8expo.com   FAX   O RDER   T O:     8 88-­‐238-­‐7228     Customer   /   B illing   I nformation   Company:   Address:   City:                                                                                                                                                                                     P ostal/Zip:   Phone:  ...
  • Page 38 BALLOON RETRIEVAL WAIVER FORM We accept full responsibility for complete retrieval and repair costs incurred should our helium-filled balloon(s) escape during the preparation, display, and dismantling of same. We understand that the cost of special equipment and labour for balloon retrieval may total up to $1,500.00.
  • Page 39 EXHIBITOR CATERING SERVICES 2015 DAILY ORDER FORM EVENT: ESTHETIQUE SPA INTERNATIONAL 2016 BOOTH NUMBER: COMPANY: TELEPHONE: CONTACT NAME: FAX: E-MAIL: ADDRESS: DELIVERY DATE: DELIVERY TIME: • The Vancouver Convention Centre is the exclusive supplier of all food and beverage services. No other products can be brought into our building. •...
  • Page 40 EXHIBITOR CATERING SERVICES 2015 DAILY ORDER FORM EVENT: ESTHETIQUE SPA INTERNATIONAL 2016 BOOTH NUMBER: COMPANY: TELEPHONE: ADDRESS: FAX: E-MAIL: CONTACT NAME: CREDIT CARD AUTHORIZATION FORM This fax will authorize the Vancouver Convention Centre to charge the following credit card: American Express Visa MasterCard TOTAL AMOUNT:...
  • Page 41 EVENT # ELECTRICAL SERVICES REQUEST 2015 41163 This form is your official invoice – please keep a copy for your records All electrical services are sold on a per booth or per exhibitor basis All Orders Must Be Accompanied By Payment. All Prices Subject to Applicable Taxes and/or Change Without Notice.
  • Page 42 EVENT # 41163 BOOTH LAYOUT TEMPLATE Custom Layouts for Internet & Electrical EVENT INFORMATION: EVENT NAME: BOOTH NUMBER: ESTHETIQUE SPA INTERNATIONAL 2016 EVENT DATES: FEBRUARY 28-29, 2016 CUSTOMER INFORMATION: COMPANY NAME: Please Note: ALL POWER WILL BE PROVIDED AT THE REAR OF THE BOOTH UNLESS A FLOOR PLAN IS PROVIDED. PLEASE SUBMIT ANY FLOOR PLANS WITH SERVICE ORDERS.
  • Page 43 FIRE REGULATIONS FOR SHOW MANAGEMENT The purpose of these fire regulations is to maintain an acceptable level of fire safety within the Vancouver Convention Centre. These fire regulations will be administered by the Director of Fire & Safety of the Vancouver Convention Centre. The Director of Fire &...
  • Page 44 If a fire hose standpipe or cabinet is located in exhibit space, it shall be the responsibility of the Show Management or Exhibitor, as the case may be, to provide access to such equipment, and if the view to such equipment is obstructed, to provide designating signs for the equipment.
  • Page 45 REQUIREMENTS DURING MOVE-IN & MOVE-OUT The Show Management will have the following responsibilities during move-in, set-up and dismantling, and move-out of shows. Obtaining floor plan approval and approval for any special material, process and equipment from the Vancouver Convention Centre’s Director of Fire & Safety before commencement of set-up. Schedule of vehicle arrival/departure to the site.
  • Page 46 EXHIBIT FIRE PREVENTION Displays may not block, impede or obstruct a fire exit from view. Should the sight line of such exits be affected, the Vancouver Convention Centre Director of Fire & Safety may provide alternative plans. Displays may not restrict access to or obstruct from view any fire hose cabinet, fire hydrant or fire department connection.
  • Page 47 ENHANCED WIFI - REQUEST 2015 41163 EVENT #: This form is your official invoice – please keep a copy for your records All Prices Subject to Applicable Taxes All Prices Subject to Change Without Notice (Please see reverse side for terms & conditions) EVENT INFORMATION: BOOTH NUMBER: ESTHETIQUE SPA INTERNATIONAL 2016...
  • Page 48 TERMS & CONDITIONS Requests for service and special arrangements at the advance rate must be received no less than seven (7) days prior to scheduled arrival time for move-in. Otherwise the standard rate applies to each service. Complete information must be provided on the Telephone/Internet Order Request Form to ensure prompt processing of the order. Incomplete information will delay processing.
  • Page 49 WIRED INTERNET REQUEST 2015 This form is your official invoice – please keep a copy for your records All Prices Subject to Applicable Taxes All Prices Subject to Change Without Notice 41163 EVENT #: (Please see reverse side for terms & conditions) EVENT INFORMATION: ESTHETIQUE SPA INTERNATIONAL 2016 EVENT NAME:...
  • Page 50 TERMS & CONDITIONS Requests for service and special arrangements at the advance rate must be received no less than seven (7) days prior to scheduled arrival time for move-in. Otherwise, the standard rate applies to each service. Complete information must be provided on the Telephone/Internet Order Request Form to ensure prompt processing of the order. Incomplete information will delay processing.
  • Page 51 Lead Tracking Barcode Scanners Esthétique Spa International – Vancouver 2016 Lead Tracker Price Qty. Total $225 “Exhibitor’s Must have!” • Simple to use • Point and scan • Store over 2000 barcodes (*) order instructions Applicable taxes will apply to final invoice TOTAL: Please pick up your scanner at the CT8 Expo and Productions Booth on the Show floor CT8 EXPO and PRODUCTIONS INC.
  • Page 52 Email: orders@ct8expo.com FAX ORDER TO: 888-­‐238-­‐7228 Customer / Billing Information Company: Address: City: Postal/Zip: Phone: Fax: Ordered by: email: Date Ordered: Booth / Room Orders : Information On site Contact: Booth / Room # Please pick up your scanner at the CT8 Expo and Productions Booth on the Show floor Method of Payment Card #: Exp:...
  • Page 53 Health Protection 1200 - 601 West Broadway Vancouver, BC V5Z 4C2 Tel 604-675-3800 Fax 604-736-8651 Email TemporaryEvents@vch.ca APPLICATION FORM FOR PERSONAL SERVICES AT A TRADESHOW EVENT INFORMATION: Name of Event: Date(s) & Operating Hours: Location Address: Event Organizer: Phone Number: Email: EXHIBITOR INFORMATION: Contact Person:...
  • Page 54 Reusable Instruments Level of Disinfection / Sterilization Disinfectant / Sterilizer Product Used Surfaces and Equipment Level of Disinfection / Sterilization Disinfectant / Sterilizer Product Used Hand-washing Facilities for your Booth Describe the hand-washing facilities (e.g., hot and cold water under pressure, liquid soap and paper towel dispensers): Printed Aftercare Instructions and Consent Forms Please acknowledge that there will be printed copies of aftercare instructions and consent forms for each client...
  • Page 55 APPENDIX C: BOOTH LAYOUT Provide a drawing of the booth layout. (A booth diagram may be required by some health authorities.) Draw in the space below or attach a separate drawing. Include the following information:  Equipment  Floor and work/contact surfaces ...
  • Page 56 EVENT # PLUMBING SERVICES REQUEST 2015 41163 This form is your official invoice – please keep a copy for your records All plumbing services are sold on a per booth or per exhibitor basis All Orders Must Be Accompanied By Payment. All Prices Subject to Applicable Taxes and/or Change Without Notice.
  • Page 57 SIGN/BANNER INSTALLATION & DISMANTLE REQUEST 2015 EVENT #: 41163 This form is your official invoice – please keep a copy for your records All Prices Subject to Applicable Taxes All Prices Subject to Change Without Notice LISTED PRICES ARE FOR BANNERS 25LBS AND UNDER & DO NOT EXCEED 8 LINEAR FEET.
  • Page 58 PAGE 2 EVENT #: 41163 SIGN/BANNER INSTALLATION & DISMANTLE REQUEST 2015 Listed prices are for banners 25lbs and under. All banners over 25lbs will be custom quoted. EVENT INFORMATION: BOOTH EVENT NAME: ESTHETIQUE SPA INTERNATIONAL 2016 NUMBERS: FEBRUARY 28-29, 2016 EVENT DATES: DIAGRAM REQUIRED –...
  • Page 59 TELECOMMUNICATIONS REQUEST 2015 This form is your official invoice – please keep a copy for your records All Prices Subject to Applicable Taxes 41163 EVENT #: All Prices Subject to Change Without Notice (Please see reverse side for terms & conditions) EVENT INFORMATION: ESTHETIQUE SPA INTERNATIONAL 2016 BOOTH NUMBER:...
  • Page 60 TERMS & CONDITIONS Requests for service and special arrangements at the advance rate must be received no less than seven (7) days prior to scheduled arrival time for move-in. Otherwise the standard rate applies to each service. Complete information must be provided on the Telephone/Internet Order Request Form to ensure prompt processing of the order. Incomplete information will delay processing.
  • Page 61 OFFICIAL SUPPLIER CUSTOMS BROKERAGE, FREIGHT, ADVANCE WAREHOUSE SERVICES AS YOUR OFFICIAL SUPPLIER HERE ARE THE SERVICES WE OFFER A team with expertise in the convention and trade show business. Customs clearance of all goods. Transportation service ‘’ to’’ and ‘’ from’’ the show, from any point in the U.S.A. and the world.
  • Page 62 Please complete, print, sign and return completed forms to order@nalsi.com Quote ID# ORDER FORM: Customs Brokerage & Transportation Services We wish to use North American Logistics Services for: (Please check one) Customs Clearance & Transportation Customs Clearance Only Transportation Only Section 1 - Exhibitor and Event Information ***Company name or facility name*** Location Name:...
  • Page 63 If you are sending material to the advanced warehouse, you must complete and return this form to: North American Logistics Services Inc. Fax: 514-868-6651 fvera@nalsi.com avaldes@nalsi.com TRANSPORT FROM THE WAREHOUSE TO THE SHOW SITE FORM IF YOU ARE SHIPPING FROM U.S.A. TO THE ADVANCE WAREHOUSE, SHIPMENTS MUST BE CLEARED AT THE BORDER. Transport Services From the Advance Warehouse to the Show Site Fees: 0 to 500 lbs: $ 195.00 cad + fuel surcharge + taxes 500 lbs and over : $ 195.00 cad + $ 0.12/ lb + fuel surcharge + taxes...
  • Page 64 VANCOUVER CONVENTION CENTRE SHIPPING LABEL Please find below a pre-addressed mailing label for the Vancouver Convention Centre. We have provided this template so that you can easily fill in the blanks and photocopy as many pre-addressed labels as you need. All of our mailing information is included for your convenience –...
  • Page 65 GENERAL PARKING INFORMATION ADDITIONAL PARKING AT OR NEAR 1055 CANADA PLACE (West Facility) Impark at Vancouver Convention Centre West 1055 Canada Place See page 2 for map directions (Heading west 1 traffic light past Burrard Street, parking entrance is located ½ block down on right hand side inside Vancouver Convention Centre West Heading north on Burrard Street turn left at traffic light foot of Burrard Street, parking entrance is located ½...
  • Page 66 PARKING DIRECTIONS Vancouver Convention Centre (West Facility) Vancouver Convention Centre (East Facility) www.vancouverconventioncentre.com...

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