More than a digital TV recorder Register your View21 box Registering your View21 box helps you stay up to date with the latest apps and software updates. It only takes a few minutes. Visit view21.com/register...
Getting set up Getting started Advanced box features Settings menu Software updates Troubleshooting Specifications Guarantee & legal Support & contact...
Page 4
01 Getting set up View21 companion apps Resolving recording conflicts Use of the app requires Setting a reminder What’s in the box Using the View21 Play app (iPad/iPhone) 22 Cancel a reminder Your View21 box Watch live TV Library View a recording...
Page 5
Add to start of recording Audio output Add to end of recording 07 Specifications Screen size Skip forwards time View21 box specifications Default programme guide view Skip backwards time Default Library view 08 Guarantee & legal Automatic hard drive space management 37...
Broadband connected router: Connecting to the internet enables you to use smart services. To use online apps and features like BBC iPlayer, you will need to connect your View21 box to an internet connected router, either via WiFi or using an Ethernet cable.
Power: Switch the View21 box to standby Your remote Coloured Buttons: Navigation quick keys Subtitles: Set Audio Text: Load text Online: Display the Set subtitles on/off Description on/off services available online menu Exit: Exit the menu on some channels and return to live TV...
3 Pin Plug to a power socket. If you are unable to connect the View21 box to your router using either WiFi or an Ethernet cable, alternative methods are available such as Home Plugs/ Powerline.
The ‘Set PIN’ function and Radio channels and store the results will be selected. on the View21 box. This process will take You can choose a new PIN using the number approximately 8-10 minutes to complete. keys, press OK to confirm your selection.
Connecting to the Internet via WiFi Once you have finished setting up your View21 box, you can connect to the Press the button. internet via WiFi if required. Use the buttons to select your WiFi router To connect to an internet router using WiFi, make sure your router, View21 box from the displayed list of WiFi connections.
The ‘Advanced Setup’ screen will be displayed with the ‘TV Setup’ installation option. function selected. How your View21 box is However you may want to choose the connected to your TV will also be shown. ‘Advanced’ option to manually select the Press the button.
Page 13
8 minutes. The ‘Tuning’ function will be selected, showing the number of TV and Radio channels When scanning has finished, the screen currently stored in the View21 box. On your displays ‘Installation complete’. first setup, these will both be 0.
Getting started Using your View21 box Selecting channels This can be done in several ways: Your View21 box has some functions you • Directly from the numerical keypad on the remote control will use every day, and others that you only use occasionally.
Pausing live TV To Fast Forward a paused TV programme: Repeatedly press the button until the You can pause the TV channel you are watching desired forward speed is displayed in the and resume watching it from the paused position bottom left of screen.
The Guide lets you view information about current The Library lists the recordings you have made and and scheduled TV and Radio programmes. Here stored on the View21 box. The recordings can be Press the button at any time to exit a menu you can select a programme to watch or listen to.
Page 17
Audio Description To turn Subtitles on: Back Some broadcasts have Audio Description (AD) Press the button on the remote control. Press the button at any time to return narration added to enhance the programme for ‘Subtitle ON’ is displayed on the screen and to the previous menu.
Page 18
Swap Press the button again to display a Text programme descriptor panel. The descriptor button has two functions: Some channels offer additional services via panel contains: Swap and Hide/Show. the digital text button on your remote control. • A synopsis of the programme This button can be used as a toggle to swap When digital services are available the red button between channels.
Using online apps Select and run an application To access an application using the button: Your View21 box is supplied with four Press the button to display the App Bar. applications built-in: BBC iPlayer, Flickr, Use the or navigation buttons YouTube and Twitter.
Posting new messages is not possible through Using the on-screen keyboard with the navigation Press the button when you want to sign out. your View21 box. buttons ( , , or ) and the button, Press the button to return to live TV.
Touch the channel name you want to watch. Touch the ‘Watch Here’ tab to view the • Your View21 box to be connected to a wireless programme on the iPad. Or select ‘Watch router using an Ethernet cable or the built in on TV’...
View21 Photo app Touch the ‘Guide’ tab at the bottom of the screen. you want to watch. The View21 Photo app allows you to show photos The Guide will be displayed full screen. Touch the recording name. In your iPad or iPhone photo library on your TV.
Advanced box features Main Menu Programme guide Opening a function To select an option from the Main Menu bar: The Main Menu lets you view and launch Displays a guide to current and scheduled Press the button to display the Main Menu.
Guide structure • Unclassified – When selected, displays only those channels not categorised. The Guide is made up of four sections. These are: • Header: Provides information specific to the Guide format options selected programme, including synopsis, You can display the Guide in any of three formats: scheduled times and the programme name.
Navigate to a Genre list • A brief programme synopsis The Time setting and Reminder setting buttons are displayed in a footer panel below the Guide Table: • The programme genre (e.g. Sport, Drama, News) To select a Genre: This panel can be toggled to Show or Hide. •...
Cancel a future recording If the programme you are watching is an episode If you select ‘Stop recording’, then the current of a series, then a message box will be displayed: recording will stop but the next episode in the To cancel a scheduled recording: series will be marked with the ‘multi-R’...
Management’ window. Setting a reminder If you do not want to miss the start of a programme, you can set your View21 box to let you know when Cancel a reminder the programme is about to start. The ‘Reminder’ Press the navigation buttons ( , , or ) to function lets you do this.
Library The Library lists the recordings you have made and stored on the View21 box. The recordings can be selected and played from here. Access the Library Press the button on the remote control. Alternatively, you can access the Library through the Main Menu or the Guide.
Playing a recording Play a recording using ‘Resume play’ Press the button. A dialogue box will and ‘Play from start’ options open named ‘Play from time’. To play a recording: Use the numerical keypad on the remote You can set a recording to play from the last Press the button on the remote viewed position or from the start.
Sorting Library contents A message box will open named Use the button to select ‘Yes, delete it’. ‘Parental control’. Press the button. The recording will be To sort by Date, A-Z, Channel and Scheduled criteria: Use the numerical keypad on the remote removed from the list and deleted from the Use the buttons to select the...
Library quick key buttons Use the buttons to select a recording to preview. Press the button to display the Library: Press the (Preview) button to preview • SWAP: If necessary, press the button the recording. to show the Footer panel. The recording will play in the preview window.
To navigate the System menu: This sets the audio output to suit how audio will audio settings be heard. If you have connected the View21 box Use the buttons to select to your TV using an HDMI cable and have not the item on the bar.
Language settings Menu timeout Audio Description The menus can remain on the screen until turned This sets the volume of the Audio Description voice off manually, or turn off automatically after a in relation to the normal audio as a percentage of preset time.
Use the numerical keys on the remote control and enter your new PIN again. A message ‘New PIN confirmed’ will be displayed briefly. The Parental PIN will now be set to your new number. The default PIN on the View21 box is 0000. Settings menu...
Freeview+ settings Series link mode Skip forwards time This lets you set the default series link mode (Record This sets the default time duration while fast once or Record series). If you do not want to specify forwarding through Paused TV. The available in advance select ‘Always Ask’...
System settings Format hard disk drive Carry out a retune as follows. This lets you format the hard drive in the View21 Press the button to display the box, deleting all data and recordings. Main Menu. Repeatedly press the button or Formatting is permanent and cannot button to select ‘Settings’...
Revert to default settings System information To set up your WiFi connection, launch the option This option allows you to return the View21 box from the system menu. The set up wizard will This provides system information including to the default factory settings.
Page 40
To perform a Manual tune, carry out the following. Use the navigation buttons ( , , or ) to navigate and edit the Channel number Press the button to display the and Frequency for the channel you are Main Menu. searching for.
Installing the latest Download the ‘software update’ file from on the View21 box. Your View21 box will need the View21 website: view21.com/support software versions lets you use the latest to be connected to the internet through a features offered for your View21 box.
Try a signal booster or a direct feed from the aerial. My View21 box is not playing all YouTube videos. YouTube contains video in some formats that can Select another video to view. Please refer to be played on PCs only.
Page 45
Connection to View21 Digital Box failed. Your Digital Box is either: In Standby or Needs to To pair the App with the View21 Digital Box you be connected to your local network. will need to connect the Digital Box to your local network using an Ethernet cable.
• Do not disassemble this digital box. contact the View21 Helpline 0844 472 8021. Have • There are dangerous-voltage parts inside that your receipt of purchase available for reference. Safety Tips...
Thank you for purchasing a View21 product. them. In particular, please respect the terms on Exclusions This Freeview+ Smart HD Digital TV Recorder...
Page 50
Your statutory rights aren’t affected • any information or data contained in the product; Nothing we have stated here affects or diminishes • the use of the product; or your rights as a consumer under the law. For further information about your legal rights •...
Need help? Register your View21 box Please do not return this product to the store. Registering your View21 box helps you stay up to For any queries relating to your View21 box date with the latest apps and software updates including how to get connected or using additional from View21.
Page 52
Support Register your View21 box Registering your View21 box helps you stay up to date with the latest apps and software updates. It only takes a few minutes. Visit view21.com/register Find out more View21 has a range of services and apps designed to make your viewing experience better than ever.