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Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual SERVICE MANUAL For XOLO Mirage Plus Only MOBILE TERMINAL (V1.0) COMPANY CONFIDENTIAL All Rights Reserved Page 1 of 40...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Chapter 1: Summary The MIRAGE PLUS is an excellent smartphone and running Google's latest Android 5.0 OS. The details of specification shows as below: Phone Type Full Touch+3 Physical Buttons OS System Android 5.0.2...
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Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Nand Flash Expansion Memory Single T-FLASH CARD (Support hotplug) Maximum Capacity of T-F card ( 32G ) Byte Battery Capacity (3200 ) mAh Charging Time < ( TBD ) Minutes Talk Time >...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 3.2 Power Manager Unit PM8916 introduction The PM8916 device integrates all wireless handset power management, general housekeeping, and user interface support functions into a single mixed-signal IC. The versatile design is suitable for multimode, multiband phones and other wireless products such as data cards and PDAs.
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 3.3 RF Chip WCN3620 device introduction The WCN3620 IC integrates three different wireless connectivity technologies into a single device suitable for handsets and other mobile devices: Wireless local area network (WLAN) compliant with the IEEE 802.11 b/g/n specification ...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 3.4.3 Headset Interface Figure 3.4.3-2 MIRAGE PLUS Headset Circuit 3.4.4 Receiver Interface Figure 3.4.4 MIRAGE PLUS Receiver Circuit Page 11 of 40...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 3.4.5 LCD Connector Interface Figure 3.4.5 MIRAGE PLUS LCD Connector Circuit 3.4.6 Camera Interface Circuit Figure 3.4.6-1 MIRAGE PLUS Main Camera circuit Page 12 of 40...
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Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Figure 3.4.6-2 MIRAGE PLUS 3D Camera circuit Figure 3.4.6-3 MIRAGE PLUS Front Camera circuit Page 13 of 40...
Service Manual 3.4.7 Key and RGB LED Circuit Figure 3.4.7 MIRAGE PLUS Key and RGB LED Circuit 3.4.8 Sensor Interface Figure 3.4.8-1 MIRAGE PLUS Ambient light and Proximity Sensor Circuit Figure 3.4.8-2 MIRAGE PLUS Magnetic Sensor Page 14 of 40...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Figure 3.4.8-3 MIRAGE PLUS Gyro and G-sensor connector 3.4.9 SIM Cart Tray Interface Figure 3.4.9-1 MIRAGE PLUS SIM 1 Interface Figure 3.4.9-2 MIRAGE PLUS SIM 1 Interface Page 15 of 40...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Chapter 4: Mobile Failure Analysis Basically, MIRAGE PLUS main failure cases including: Power on problem (No power on, Auto-Power on/off, Phone totally dead, Restart automatically) Display failure (No display, LCD backlight malfunction, Segments missing, Black display, and Contrast malfunction) ...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 4.1 Power on issue analysis Power on failure Charging or Is battery normal? replace battery Defective mainboard Test power on current repair relevant chip and circuit Figure 4.1 Power on failure repair process Battery cannot power on ❶...
Replace CPU U600 Figure 4.2 Display failure repair process ❶ Upgrade new software for the mobile phone; ❷MIRAGE PLUS‟s LCD is connected to mainboard with FPC. We can check the FPC and FPC connector (J904) is normal or not, if it is abnormal, re-solder or replace it.
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 4.3No Incoming & Outgoing Voice issue analysis No received voice Upgrade firmware Is audio setting normal? Adjust setting Is receiver connect Clean or adjust contact point normal? receiver Is receiver normal? Replace receiver Repair audio circuit Figure 4.3-1 No received voice failure repair process...
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Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual No outcoming voice Upgrade firmware Is audio setting normal? Adjust setting Rectify or Is FPC/connector normal? replace Is MIC normal? Replace MIC Repair audio circuit Figure 4.3-2 No outgoing voice failure repair process This issue often occurs in a mobile phone.
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 4.5 No voice in Speaker issue analysis No voice in No voice in speaker speaker Upgrade firmware Upgrade firmware Is audio setting normal? Adjust setting Is audio setting normal? Adjust setting Is speaker normal?
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 4.6 FM issue analysis FM failure FM failure Upgrade firmware Upgrade firmware Is headset normal? Replace headset Is headset normal? Replace headset Replace U1103 Replace U1103 Figure 4.6FM failure repair process ❶Upgrade new software for the mobile phone; ❷Check Headset already insert to Mobile phone or not;...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 4.7 Touch Screen issue analysis TP failure Upgrade firmware Resolder or replace Is FPC/connector normal? FPC/connector Is TP normal? Replace TP Is the power supply Replace U300 normal? Replace CPU U600 Figure 4.7 TP failure repair process ❶Upgrade new software for the mobile phone;...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 4.8 Camera issue analysis Camera Camera failure failure Upgrade firmware Upgrade firmware Resolder or replace Resolder or replace Is FPC/connector normal? Is FPC/connector normal? FPC/connector FPC/connector Is camera normal? Replace camera Is camera normal?
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 4.9Vibrating issue analysis Vibrator failure Upgrade firmware Resolder or replace Is Vibrator normal? vibrator Repair vibrator circuit Figure 4.9 Vibrator failure repair process ❶Upgrade new software for the mobile phone; ❷Check Vibrator; ❸Replace Vibrator and test it again.
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 4.10Charging issue analysis Charging Charging failure failure Upgrade firmware Upgrade firmware Replace Replace Is battery/charger normal? Is battery/charger normal? battery/charger battery/charger Is USB sub-board/FPC/connector Rectify/resolder/ Is USB sub-board/FPC/connector Rectify/resolder/ normal? replace normal?...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 4.11 Bluetooth issue analysis Bluetooth failure Upgrade firmware Is BT antenna normal? Replace antenna Repair BT circuit Figure 4.11BT failure repair process ❶Upgrade new software for the mobile phone; ❷Check BT ANT; ❸Clean or Replace the BT ANT and test it again.
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Figure 4.12 Wi-Fi failure repair process ❶Upgrade new software for the mobile phone; ❷Check WIFI ANT; ❸Clean or Replace the WIFI ANT and test it again. If problem still not solved, you need to follow the product circuit diagram to check U1103;...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual PC can‟t recognize the phone Change for another download cable and try again. Otherwise, you need to check whether the PINs of the system interface are broken. If everything is ok, please re-solder or replace the corresponding I/O connector and baseband CPU.
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Chapter 5: Software Upgrade Guidance 5.1 Preparations before Upgrade Item Description Remarks MSM8939_Android_scat Upgrade file list Scatter-downloading file Battery MIRAGE It gives the power to Mobile phone. PLUS Smart phone Flash Tool...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 5.2USB Cable Driver Install MTK USB Port Driver Install Step 1: Find the file of “QCUSB_Driver” package path, and then run the “QCUSB_Driver”. Do not connect the cable with PC when you install the “USB Driver”.) (Attention: Figure 5.2-1 “QCUSB_Driver”Package...
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Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Step 2: When the “QCUSB_Driver” install completely, you can connect the USB data Cable with PC or Laptop now. The figure shows as below: Figure 5.2-3 USB Data Cable Connect Structure Step 3: ❶Power off the Smart phone❷Press power, volume +/- the same time for 3s, the device will vibrated a short time, and then connect USB Data cable with Smart phone❸PC...
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Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Figure 5.2-4 USB Data Cable Connect Structure The COM port will appear shortly in device manager as below picture: Figure 5.2-5 Virtual COM port in device manager Page 34 of 40...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 5.3 Software Upgrade Procedure Attention: Before upgrade software for handset, you must make sure the battery have enough power to support the download process and don‟t pull out the USB cable during downloading process.
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Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Figure 5.3-2: Choose MT6582_Android_scatter file Step3: Click “Load XML” as below figure to choose “rawprogram_unsparse_without_QCN” Figure 5.3-3: Select RawProgram File-1 Page 36 of 40...
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Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Figure 5.3-3: Select Patch File-2 Step 4: Power off the handset→ Press power, volume +/- keys the same time for 3s, the handset will vibrate a while and the screen will blink one time, and then connect to PC with USB cable, click “Download”...
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Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Step 5: The upgrade procedure will start automatically as below picture: Figure 5.3-5: Firmware upgraded progress Step 6: Once download success, the prompt will pop-up as below picture: Figure 5.3-6: Firmware upgraded success...
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual 5.4 SW Download Troubleshooting Case one: How to confirm the downloading already successful? Solution: When download successfully, the indicate icon will be “Green” and there‟s “PASS” in the description; if download fail, the indicate icon will be “Red” and there‟s “Fail” in the description.
Mobile Phone Xolo Mirage Plus (Smartphone) Service Manual Chapter 6: Product Explode View Serial Serial Serial Component Name Component Name Component Name Screen Protection Film Buttons Limit Steel Disc Front CAM TP Module Fix Steel Disc Battery LCD Module Main Mic Cover...
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