Troubleshooting - Nextar T30 Instruction Manual

Portable media player
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Note: After updating, you must format the player before using it. A firmware upgrade is to improve and optimize the
performance of the player. The normal operations of the player would not be affected even if the firmware isn't upgraded.
If the firmware upgrade is interrupted, the PMP may not work. The firmware upgrade software is specific to this model of
PMP and cannot be used for other PMP models.

TROUBLESHOOTING

If the player cannot be played normally, please check the following:
Problem
Nothing shows on the screen
The player is frozen
It cannot be played
Cannot transfer files, or the disk
cannot be found in the computer
Unable to record
Text displayed is deformed
PMP doesn't work after upgrading
Solution
Check whether the PMP is in the ON state.
Restart the PMP. If the problem persists, reset the PMP.
Check whether the PMP is in the ON state.
Insert USB cable fully into the Player after turning it ON.
If problem persists, install the drivers.
Check that there is enough free memory in the PMP.
Make sure that you have selected the correct language.
Repeat the upgrading process.
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