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Orchid KX308 System Administration Manual

Keyphone system
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Model
KS308/416
System Administration Guide

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Summary of Contents for Orchid KX308

  • Page 1 Model KS308/416 System Administration Guide...
  • Page 2 Introduction Installation Hints System Programming IMPORTANT – Exchange Lines Assign Incoming calls to ring Nominated Extensions Cascade Ringing Of Extensions To assign an Extension to use only a specific Exchange Line for Outgoing Calls To assign an Exchange line for exclusive use for outgoing calls by nominated extensions To assign Extensions to Direct Dial Mode Least Cost Routing (LCR) for all Calls...
  • Page 3 Remote Programming Troubleshooting Technical Specification...

  • Page 4: Wall Mounting

    Thank you for choosing the Orchid Telecom KX308/416 keyphone system. Please take time to read through this Administration guide to get the most from your new purchase. • Ensure the On/Off switch located on the left hand side of the PBX is switched to On. (-) •...

  • Page 5: System Password

    All programming is done on Extension 201 ONLY. NOTE: If Programming is being done successfully you will hear a Beep (beep) after every #, if unsuccessful you will hear a Series of Beeps after the #. In this guide all dialed digits will appear in text.
  • Page 6 The KS308 and KS416 are configured at the factory for 3 or 4 lines respectively. 3 Exchange Line connected: Ext 201 Dial: Password (beep) * 3 1 1 2 3 (beep) Hang Up Lines 4 Exchange Lines connected: Ext 201 Dial: Password (beep)
  • Page 7 This is a useful feature for spreading the incoming call load over certain extensions or a specific line direct to a specific extension. Useful if you are sharing the PBX with another company. IMPORTANT: The factory set default is to ring Extensions 201 – 204 only. If you want to add further extensions to ring, please use the following examples to help you get your PBX set up as per your requirements.
  • Page 8 To assign Extensions 205 and 206 ONLY to ring on Line 2: Clear Line 2: Ext 201 Dial: Password (beep) * 11 Hang Up Line Ext 201 Dial: Password (beep) * 12 (beep) * 12 (beep) Hang Up Line Add extensions 205, 206 and 207 to ring on Line 3: Ext 201 Dial: Password...
  • Page 9 Example: To assign Extensions 206, 207 and 208 to ring sequentially on Line 3. Clear factory default: Ext 201 Dial: Password (beep) * 11 (beep) Hang Up Line Ext 201 Dial: Password (beep) * 13 (beep) * 13 (beep) * 13 (beep) Hang Up Line...
  • Page 10 To cancel this assignment: Ext 201 Dial: Password (beep) * 44 03 # (beep) Hang Up As currently configured all extensions must Dial 9 for a line (Factory Default Setting). This can be changed so that Extensions automatically access the next available outside line as soon as they pick up the phone.
  • Page 11 Internationals with a 4,5 or 6 digit access code. The Orchid PBX can be programmed to automatically insert the Phone companies access code for all calls starting with 0, as follows:...
  • Page 12 NOTE: If your Extensions have been change for Direct Dial mode you need to dial * in front of the 7 or 8 as above. The Orchid Key System has a very flexible Call Restrictions package which should enable you reduce your phone Bill by eliminating unnecessary calls.
  • Page 13 TO ASSIGN GROUPS 1 - 6 or 0 to Extensions Example 1. To assign Group 1 to all extensions (Group 1 may bar calls to 09 numbers) Ext 201 Dial: Password (beep) * 54 1 # (beep) Hang Up To Cancel Group 1 being assigned to All Extensions, Ext 201 Dial: Password...
  • Page 14 Up to 99 telephone numbers can be stored into the PBX systems memory bank and can be dialled by any Extension which has been Programmed to use this feature. NOTE: Any Extension which has been programmed to use Speed-Dials can ALSO store numbers into the memory bank.

  • Page 15: Dialling Speed Dial Numbers

    3.5mm plugs connected at both ends. The CD Player should have a “Repeat” function. If using a portable CD player, we recommend you use a DC power adaptor, which is usually an optional extra. Contact your supplier for details about the Orchid Music On Hold Kit. To check or listen to Music On Hold...
  • Page 16 All lines or individual lines can be programmed for Auto Attendant Mode (AA). In AA mode the KS308/416 answers incoming callers and they will hear your personalised Outgoing Message (OGM). During the OGM you can instruct the callers to Dial any extension or 0 for the operator, the Operator Extension is 202 by default, but this can be changed to any Extension of your choice.

  • Page 17: Auto-Fax Detect

    To Playback the Unanswered OGM Ext 201 Dial: Password (beep) * 233 # (beep) Listen to Message Hang Up To Assign Operator Extension(s) for the Auto Attendant mode When the Caller Dials 0 for the operator, Extension 202 will ring, if 202 is busy extension 203 will ring.
  • Page 18 To cancel Auto fax detect Ext 201 Dial: Password (beep) * 27 # (beep) Hang Up To Assign single digit for Auto Attendant operation This feature enables your incoming callers to dial a single digit to access Extensions eg: Press 1 for Sales, 3 for Service, 4 for Accounts etc.

  • Page 19: Operator Call

    Operator Call Any extension can Dial: and they will be automatically connected to Extension 202. If 202 is busy they will be connected to 203. Ringback on Busy If the Extension you call is busy you can enter Ringback mode by Dialling Recall (R) # # 0 0 and hang up.

  • Page 20: Power Failure

    To select a specific line on a “Call By Call” basis The Extension can either be in “Dial 9 for a Line” Mode or Direct Dial Mode. Lift Handset & Dial: (For Line 1) (For Line 2) (For Line 3) When in Direct Dial Mode, please remember to add a * in front of the above examples.
  • Page 21 Caller Display The Caller Display feature is subject to Network connection, check with your line provider. When this feature is activated on your line and providing you have compatible Caller Display Telephones, the Telephone numbers of incoming callers will be displayed and logged on Extensions.
  • Page 22 • The Key System is compatible with 2 wire phones only, if they are 4 wire, we recommend using the Orchid Easy Install Adaptors. To check if the phone is 2 wire compatible, look at the small RJ11 plug that connects to the phone, if it is 2 wire it will only have 2 connections like the black cable below.
  • Page 23 5 of the Admin Guide for instructions to make other extensions ring on incoming calls. • Check to ensure that the phone is NOT 4 wire, if it is, you will need to use Orchid Easy Install Adaptors or if the phone is plugged in to a secondary socket you will need to replace the secondary socket for a master socket.
  • Page 24 Capacity: 3 Lines and 8 Extensions for KS308 4 Lines and 16 Extensions for KS416 External sockets: Line and Extensions terminated on RJ11 sockets. External Music socket 3.5 mm Mono Communication channels: 4 on KS308 8 on KS416 Transmission loss: Extension to Extension <...

This manual is also suitable for:

Kx416

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