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Gentner XAP TH2 Installation & Operation Manual

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T elephone Interface
Installation & Operation Manual
Perfect Communication through Technology, Service, and Education.
®

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  • Page 1 T elephone Interface Installation & Operation Manual Perfect Communication through Technology, Service, and Education. ®...
  • Page 2 Gentner Part No. 800-151-301 Revision 1.1 ©2001 Gentner Communications Corporation. All rights reserved. No part of this manual may be reproduced in any form or by any means without written permission from Gentner Communications Corporation. Printed in the United States of America. Gentner Communications Corporation reserves specification privileges. Information in this manual is subject to change without notice.

  • Page 3: Table Of Contents

    Synchronize Site File to the XAP TH2 ........
  • Page 4 Custom Control (DB25) Option ........20 External Control System .

  • Page 5: Introduction

    It continually filters low and high frequency noise to provide pure sound. The XAP TH2 is designed to function as a standalone telephone hybrid or as an accessory to the XAP 800 (echo cancelling, audio processing, microphone mixing matrix), enabling you to add remote callers to your audioconferences.

  • Page 6: Product Registration

    Product Registration Please register your XAP TH2 online by visiting Gentner Technical Support at www.gentner.com. When your product is properly registered, Gentner Communications is better able to serve you should you require technical assistance. Registration information is also used to notify you of upgrades and new product information.

  • Page 7: Features

    Contact your carrier imme- diately. Features Gentner’s 100% digital signal processing (DSP) technology ensures crystal-clear audio with the deepest, most reliable hybrid null. Balanced line-level input and output Touch-tone dialing capability (40 character dial string)

  • Page 8: Controls And Connections

    4. Off LED This bicolor LED indicates the hybrid’s OFF state. The LED will illuminate red when the hybrid is in the OFF state. 5. On The ON button connects the XAP TH2 to the telephone line and automatically adapts the hybrid to the line. Pressing and holding the ON button for more than a half-second while the hybrid is active will readapt the hybrid.
  • Page 9 XAP TH2. See page 9 for more details. 7. Expansion Bus In, Out This RJ-45 connector is used to connect the XAP TH2 to the XAP 800 for control. G-Ware is capable of accessing an controlling an Expansion Bus local area network (LAN) of up to eight XAP 800/PSR1212 units and 16 XAP TH2 units, where the total number of microphone inputs does not exceed 64.

  • Page 10: Before You Install

    The XAP TH2 automatically accommodates voltage requirements of 100–240VAC, 50/60Hz, 15W. Telephone Line Requirements The XAP TH2 model operates on a standard analog telephone line and Warning: The country code connects to the telephone system with a standard RJ-11C modular jack.

  • Page 11: Installation

    INSTALL ATION Installation Overview The XAP TH2 is designed for easy installation and setup. All connections are made through rear-panel connectors. This section provides instructions on installing the units in the rack and making initial connections, assigning device ID numbers, and creating an Expansion Bus (E-Bus) network.

  • Page 12: Hardware Setup

    XAP TH2 back-panel connectors 1. Place the unit in the rack and attach it securely. XAP TH2 models are designed for installation in a standard 19-inch equipment rack. 2. Connect your telephone line from the wall jack to the RJ-11C Line jack [2].

  • Page 13: Assign Device Id Numbers

    Expansion Bus Device ID numbers for each XAP TH2 on the network. There are 16 Expansion Bus network device locations that can be selected (0-F). As shipped from the factory, all XAP TH2 units default as binary address 0. If more than one XAP TH2...

  • Page 14: Create An Expansion Bus Network

    XAP TH2 Expansion Bus Terminator 1. Place the XAP TH2 unit in the rack. The back-panel Expansion Bus In and Expansion Bus Out connectors are designed for setting If networked XAP 800s and up your Expansion Bus network. Connections between units are TH2s are stacked vertically, made in daisy-chain fashion using category five twisted-pair cable.

  • Page 15: Configuration

    XAP 800 manual or help file. To Add XAP TH2 to a Site File You can add XAP TH2(s) to your site file by connecting to your networked site and letting G-Ware automatically create icons for the detected units or you can work offline and manually add the unit(s) to the site file and connect to the site at later time.

  • Page 16: To Configure Unit Properties

    PC, or AMX touch panel. 8. Click OK to save settings and close the Unit Properties window. You will need to repeat this process for all XAP TH2 units on your network. Unit Properties Window, Security Tab...

  • Page 17: Xap Th2 Flow Screen

    XAP TH2 XAP TH2 Flow Screen The XAP TH2 Flow Screen shows a detailed block diagram of the audio path in relation to the TH2. There are four buttons on the Flow Screen: Telco, Telco Config, Telco Meters, and GPIO builder. The Flow Screen is displayed for the selected unit in the site panel on the left of the G-Ware screen.
  • Page 18 ALC can be turned on or off. The default setting is on. Edit Speed Dial The XAP TH2 supports 10 speed dial numbers. Each number can be 40 digits long and can have a 20 character label associated with it. These numbers and labels are stored in non- volatile memory and the number can be called by a single command.

  • Page 19: Creating Custom Control

    Control To Use GPIO Builder GPIO, or general purpose input/output, allows you to establish pin assignments for the XAP TH2's Control/Status Port. These pins provide control via contact closure and status via open collector functions in the unit. 1. Open the GPIO Builder by clicking the GPIO Builder button on the Flow Screen.

  • Page 20: Synchronize Site File To The Xap Th2

    Connection Choices Establish a direct serial connection from you PC to the XAP 800 If you sync to the Unit(s), which is linked to the XAP TH2(s) via the E-Bus you will update your G-Ware site file with the 2. Click the Connect button on the G-Ware toolbar or select Connect state of the unit.

  • Page 21: To Answer A Call

    • USING THE XAP TH2 OPERATION Operation The XAP TH2 has four basic functions: make a call, answer a call, disconnect a call, and mute. This chapter explains how to per- form these functions with the TH2 unit and a telephone handset (optional) and with the Dial interface in G-Ware.

  • Page 22: To Make And Disconnect A Call

    2. After the other party has answered, route the call through the XAP TH2 by pressing the ON button [5]. The ON LED [3] will light and the XAP TH2 will take control of the call, disabling the telephone set. You may now safely hang up the handset without disconnecting your call.

  • Page 23: To Mute

    Re-Null. Sends a short noise seizure allowing options such burst down the telephone line as 3-way calling, call wating, and forces the XAP TH2 to and call hold. This feature is adapt to the telephone line for dependent on the services...

  • Page 24: Custom Control (Db25) Option

    The controller can also be connected directly to the XAP TH2 RS-232 port. Using an external controller, the XAP TH2 can be turned on or off; transmit and receive audio can be muted; DTMF tones can be generated (See Serial Commands, Page 29);...

  • Page 25: Optimization

    In order to optimize the audio levels, you will need to place a call on the XAP TH2. This will enable you to evaluate the levels for caller audio, audio being sent to the telephone, dial tone, DTMF tone, audible hook indication, and audible ring indication.

  • Page 26: Adjusting Transmit Audio

    XAP 800 output channel that is connected to the XAP TH2 Transmit Input. This will affect only the audio being sent to the telephone on that channel. See the XAP 800 manual or G-Ware help file for detailed instructions.

  • Page 27: Telco Meters

    Telco DAA. The range of the meter is -30 to +20dB. Receive Input This meter shows the audio level input to the XAP TH2 as it is received from the Telco DAA. The range of the meter is -30 to +20dB.
  • Page 28 TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760...

  • Page 29: Appendices

    • SPECIFICATIONS APPENDIX A Appendices Appendix A: Specifications Dimensions (LxDxH) 80’ (24 meters) 17.25" x 10.25" x 1.75" maximum cable length between any two 43.8 x 26 x 4.5 cm PSR1212s, XAP800s or XAP400s Weight RS-232 7 lb/3. 1 8 kg dry DB-9 female 12 lb/5.4 kg shipping 9,600 /19,200/38,400(default)/57,600 baud...
  • Page 30 • SPECIFICATIONS APPENDIX A Transmit Input Telco Echo Cancellation Push-on terminal block, balanced, bridging Tail time: 31ms Impedance: > 10kΩ Null: 55dB nominal Nominal Level: 0dBu Maximum Level: 15dBu Approvals FCC, CSA, IC, CE, NOM, ACA, SABS, JATE Receive Output Push-on terminal block, balanced Set-Up Software Impedance: <50Ω...

  • Page 31: Appendix B: Connector Pinouts

    • CONNECTOR PINOUTS APPENDIX B Appendix B: Connector Pinouts Remote Connector Pinout User Definable Type Default Description Control (Input) Telco On Status (Output) Telco On Indicator Control (Input) Telco Off Status (Output) Telco Off Indicator Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Transmit Mute...
  • Page 32 • CONNECTOR PINOUTS APPENDIX B Set Connector Pinout Description Description To pin 6 of SET RJ-11C To pin 5 of SET To pin 2 of LINE Ring To pin 1 of LINE RJ-11C Line Connector Pinout Description Description To pin 6 of LINE RJ-11C Ring To pin 5 of LINE To pin 2 of SET...

  • Page 33: Appendix C: Serial Commands

    Indicates the device type and device number on the Expansion Bus network. It is composed of a device type character and a device number. The device type for the XAP TH2 is always 6 and the device ID will always be 0 - 15, or * (to select all TH2 units).
  • Page 34 • SERIAL COMMANDS APPENDIX C Designations The following tables define the relationship between alpha and numeric representations. Text commands use the alpha designation and binary commands use the numeric. In addition, different groups have different allowable channel ranges. Table 1. Group and Channels Group Alpha Numeric...
  • Page 35 • SERIAL COMMANDS APPENDIX C Table 4. Expansion Bus Audio Channel Definitions Alpha Numeric Table 5. Expansion Bus Echo Canceller Reference Channel Definitions Alpha Numeric Table 6. Meter Type Definitions Alpha Numeric Level position Level position Level position for Level Position for Level Position for for Mics for Line Inputs...
  • Page 36 XAP TH2 Serial Commands Command Function Command Function Sets auto-answer for a telco channel NULL Renulls XAP TH2 to telephone line ACONN Sets the audible connect signal to on/off PGPIO* Programs/reports the pin setting of the control/status port ACONNLVL Sets the level of the audible connect signal...
  • Page 37 • SERIAL COMMANDS APPENDIX C AA - Auto-Answer Enable/ Disable DESCRIPTION This command selects/reports the setting of auto-answer. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Groups and Channels on page 30 Value Unsigned Integer 0 = Off 1 = On 2 = Toggle TEXT FORM DETAILS...
  • Page 38 • SERIAL COMMANDS APPENDIX C ACONNLVL - Audible Connect / Disconnect Level DESCRIPTION This command selects/reports the audible connect / disconnect indicator’s level. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Groups and Channels on page 30 Value Signed Float -12.00 –...
  • Page 39 • SERIAL COMMANDS APPENDIX C ALC - Automatic Level Control DESCRIPTION This command selects/reports the state of the automatic level control. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Group and Channels, page 30 Group Group 17 (R) Value Unsigned Integer 0 = Off...
  • Page 40 • SERIAL COMMANDS APPENDIX C COUNTRY – Country Selection DESCRIPTION This command sets / reports the country for compliance. ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 1 = US / Canada 2 = Europe (CTR21) 3 = Mexico 4 = Australia 5 = South Africa 6 = Japan...
  • Page 41 • SERIAL COMMANDS APPENDIX C DID - Device ID DESCRIPTION This command selects/reports the device ID. ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer See Type and DeviceIDs, page 32 (Null to query in text) TEXT FORM DETAILS COMMAND FORM: DEVICE DID [Value] RETURN VALUES...
  • Page 42 • SERIAL COMMANDS APPENDIX C DTONELVL - Dial Tone Level DESCRIPTION This command selects/reports the audible dial tone’s level. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Group and Channels, page 30 Value Signed Float -12.00 – 12.00 (Null to query in text) TEXT FORM DETAILS COMMAND FORM:...
  • Page 43 • SERIAL COMMANDS APPENDIX C HOOK - Hook Flash DESCRIPTION This command sends a hook flash. There is no query for this command. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Groups and Channels, page 30 TEXT FORM DETAILS COMMAND FORM: DEVICE HOOK <Channel>...
  • Page 44 • SERIAL COMMANDS APPENDIX C LABEL - Label DESCRIPTION This selects/reports the label of the specific channel or the unit. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Groups and Channels, page 30 Group Group 1, 2, 3, 4, 5, 7, 8, 9, 12, 13, 14, 15, 16, 17 (I, O, M, G, P, L, E, U, W, S, C, Z, T, R) Input/Output to Matrix Unsigned Integer Groups 1 –...
  • Page 45 • SERIAL COMMANDS APPENDIX C LVLRRATE - Level Report Rate DESCRIPTION Sets the level report rate for the unit. ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 0 = Turn off reporting but leave current list 1 = Turn off reporting and clear the list 50 –...
  • Page 46 • SERIAL COMMANDS APPENDIX C MDMODE - Modem Mode DESCRIPTION This command enables or disables the modem mode for the unit. When the modem mode is enabled, the modem initialization string is sent out the serial port and the serial port now requires a password before a command is processed.
  • Page 47 • SERIAL COMMANDS APPENDIX C MUTE - Mute DESCRIPTION This command selects/reports the setting of mute on a channel. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Groups and Channels, page 30 Group Group 1, 2, 3, 5, 7, 16, 17 (I, O, M, P, L, T, R) Value Unsigned Integer 0 = Off...
  • Page 48 • SERIAL COMMANDS APPENDIX C PGPIO - Programming Control/Status Pins DESCRIPTION This command programs/reports the pin setting of the control/status ports. ARGUMENT DETAILS Name Type Size Values Units Unsigned Integer For XAP 800 & PSR 1212 1 – 16 For TH2 1 – 19 Port Unsigned Integer Inactive / Active...
  • Page 49 • SERIAL COMMANDS APPENDIX C REDIAL – Dial the last number again DESCRIPTION This command redials the last number. There is no query for this command. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Groups and Channels, page 30 Group Group 17 (R)
  • Page 50 • SERIAL COMMANDS APPENDIX C RINGER - Audible Ring Selection DESCRIPTION This command sends/reports the use of an audible ring. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Groups and Channels, page 30 Group Group 17 (R) Value Unsigned Integer 0 = Off 1 = On...
  • Page 51 • SERIAL COMMANDS APPENDIX C RXBOOST - Receive Boost DESCRIPTION This command selects/reports the receive boost status. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Groups and Channels Group Group 17 (R) Value Unsigned Integer 0, 3, 6, 9, 12 (Null to query in text) TEXT FORM DETAILS COMMAND FORM:...
  • Page 52 • SERIAL COMMANDS APPENDIX C RXRD - Telco Receive Reduction DESCRIPTION This command selects/reports the status of the Telco receive reduction. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Groups and Channels, page 30 Group Group 17 (R) Value Unsigned Integer 0 = Off...
  • Page 53 • SERIAL COMMANDS APPENDIX C SERMODE - Serial Mode DESCRIPTION This command selects/reports the serial mode of the RS232 port. ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 1 = Text 2 = Binary (Null to query in text) TEXT FORM DETAILS COMMAND FORM: DEVICE SERMODE [Value]...
  • Page 54 • SERIAL COMMANDS APPENDIX C STOREDIAL – Store a Number as a Speed Dial DESCRIPTION This command saves a number in a speed dial or reports the current value. ARGUMENT DETAILS Name Type Size Values Units Unsigned Integer 1 – 10 Number String 1 –...
  • Page 55 RETURN VALUES Unit will return the updated state of the last selection in the same form as the command. EXAMPLE If the XAP TH2 goes off hook, the command returns DEVICE TE 1 1. TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760...
  • Page 56 • SERIAL COMMANDS APPENDIX C TERL - Telco Echo Return Loss DESCRIPTION This command reports the Telco echo return loss. This command is read only. ARGUMENT DETAILS Name Type Size Values Units Channel Channel See Groups and Channels, page 30 Group Group 17 (R)
  • Page 57 • SERIAL COMMANDS APPENDIX C UID - Unit ID DESCRIPTION This command reports the unit id. This command is read only. ARGUMENT DETAILS Name Type Size Values Units Value Hexadecimal (Sent with a Null, value returned in text) TEXT FORM DETAILS COMMAND FORM: DEVICE UID [Value] RETURN VALUES...

  • Page 58: Appendix D: Warranty And Compliance

    • WARRANT Y AND COMPLIANCE APPENDIX D Appendix D: Warranty and Gentner Communications Corporation (Manufacturer) warrants that Compliance this product is free of defects in both materials and workmanship. Should any part of this product be defective, the Manufacturer agrees, at its option, to: A.
  • Page 59 This warranty extends only to the original end user and is not assignable or transferable. This Warranty is governed by the laws of the State of Utah, without regard to the conflicts of interests provisions thereof. Gentner Communications Corporation 1825 Research Way Salt Lake City, Utah 84119...
  • Page 60 APPENDIX D Warning: The country code settings must be set for the desired country of operation in order to ensure proper operation of the XAP TH2 and to ensure that the XAP TH2 complies with the countries Telco requirements. Changing these settings to a country other than the intended country of operation may cause the XAP TH2 to be non-compliant.
  • Page 61 Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by Gentner Communications. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

  • Page 62: Ec Declaration Of Conformity

    Application of Council Directive(s): 1999/5/EC Radio equipment and Telecommunications Terminal Equipment (R&TTE) Directive Manufacturer’s Name: Gentner Communications Corporation Manufacturer’s Address: 1825 West Research Way Salt Lake City, Utah 84119 U.S.A. Model No.: XAP TH2 Standard(s) to which Conformity is declared: 89/336/EEC "Electromagnetic Compatibility (EMC) Directive":...
  • Page 63 • WARRANT Y AND COMPLIANCE APPENDIX D 73/23/EEC "Low Voltage Directive (LVD)": EN 60950: 1992 Safety of Information Technology Equipment, Including A1, A2, A3, A4 and A11 Electrical Business Equipment. Telecommunications Terminal Equipment: CTR21 Attachment requirements for pan-European approval for connection to the Public Switched Telephone Network.

  • Page 64: Appendix E: Block Diagram

    • BLOCK DIAGRAM APPENDIX E Apendix E: Block Diagram TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760...

  • Page 65: Glossary

    • GLOSSARY Glossary Acoustic Echo Cancellation (AEC) A process in which acoustical echo is removed from a signal. AEC can be used to remove unwanted signals from mic audio if the unwanted acoustic signal is available separately as an electronic signal. Ambient Noise The existing room-level noise, such as that caused by ventilation systems, paper shuffling, and background chatter.
  • Page 66 Expansion Bus Consists of two RJ-45 connectors on the rear panel of the XAP TH2. An Expansion Bus allows multiple XAP TH2s to be networked together using category five twisted-pair (10BaseT) cable. Gain The amount a signal is increased over a given reference, typically 0.

  • Page 67: Index

    • INDEX Index answering calls 17 hook flash 14, 19, 39 audible connect 33 hook flash duration 39 audible connect/disconnect level 34 audible hook indication 14, 21, 22 audible ring 14, 17, 21, 22, 46 label 40 auto adapt 14 level 40 auto-answer 14, 18, 33 level report 41...
  • Page 68 53 store dial 50 View Last # 19 string execution 50 XAP 800 7, 17, 21 tail time 26 XAP TH2 telco adaptation 14, 51 adding 11 Telco Config 13 configuring 12, 13, 21 telco enable 51 connecting 8...

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