Do you have a question about the Compaq Business Notebook nc6000 and is the answer not in the manual?
Questions and answers
Summary of Contents for HP Com Compaq Business Notebook nc6000
Page 1
Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u...
Page 2
Maintenance and Service Guide HP Compaq Business Notebook nc6000 Document Part Number: 335167-001 November 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing...
Page 3
HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq Business Notebook nc6000 First Edition November 2003 Document Part Number: 335167-001...
Product Description The HP Compaq Business Notebook nc6000 offers advanced modularity, a Mobile Intel® Pentium® 4 Processor-M with 64-bit architecture, an ATI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of discrete video memory, and extensive multimedia support.
Product Description 1.1 Models Notebook models are shown in Tables 1-1 and 1-2. Table 1-1 HP Compaq nc6000 Model Naming Conventions XXXXXX-XXX Description Options Brand/Series C = HP nc6000 designator Processor type P = Mobile Intel Pentium 4 Processor-M Processor speed 180 = 1.8-GHz 150 = 1.5-GHz 170 = 1.7-GHz...
Page 9
Product Description Table 1-2 HP Compaq nc6000 Models All HP Compaq nc6000 models feature: ■ Dual Stick (TouchPad and pointing stick) pointing device ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 3-year warranty on parts and labor Cnc6000 United States DQ882A ABA Cnc6000...
Page 10
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Belgium DJ256A UUG The Netherlands DJ256A ABH Denmark DJ256A ABY Norway DJ256A ABN Europe DJ256A ABB Portugal DJ256A AB9 France DJ256A ABF Spain DJ256A ABE Germany DJ256A ABD Sweden DJ256A AK8 Greece DJ256A AB7 Switzerland...
Page 11
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Asia Pacific DP894A UUF Korea DP894A AB1 Australia DP894A ABG Latin America DP894A ABM The Netherlands DP894A ABH DS860P ABG Norway DP894A ABN Belgium DP894A UUG People’s DP894A AB2 Brazil DP894A AC4 Republic Czech Republic...
Page 12
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Asia Pacific DP895A UUF Korea DP895A AB1 Australia DP895A ABG Latin America DP895A ABM The Netherlands DP895A ABH DS859P ABG Norway DP895A ABN Belgium DP895A UUG People’s DP895A AB2 Brazil DP895A AC4 Republic Czech Republic...
Page 13
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Hong Kong DS807P AB5 Cnc6000 Germany DJ324S ABD Cnc6000 Europe International DQ881A ABB United States DQ881A ABA Cnc6000 Japan DT641P ABJ Japan/English DT641P ACF Cnc6000 Australia DS802P ABG Cnc6000 Australia DS801P ABG Cnc6000 Asia Pacific...
Page 14
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 United States DT868A ABA Cnc6000 Asia Pacific DS652C UUF Cnc6000 United States DS825C ABA Cnc6000 Belgium DJ333A UUG Norway DJ333A ABN Denmark DJ333A ABY Poland DJ333A AKD France DJ333A ABF Portugal DJ333A AB9 Germany...
Page 15
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Asia Pacific DT412C UUF The Netherlands DJ254A ABH Belgium DJ254A UUG Czech Republic DJ254A AKB DT412C ABH Denmark DJ254A ABY Norway DJ254A ABN Europe DJ254A ABB People’s DT412C AB2 France DJ254A ABF Republic of China...
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Australia DS798P ABG United States DH913U ABA French Canada DH913U ABC Hong Kong DS806P AB5 DS847C ABA Cnc6000 Australia DS797P ABG 1.2 Features ■ Mobile Intel Pentium 4 1.8-GHz Processor-M, with 2.0-MB L2 cache, varying by notebook model.
Page 17
Product Description ■ Integrated 10/100/1000BASE-T Ethernet local area network (LAN) NIC with RJ-45 connector ■ Integrated wireless support for Bluetooth® LAN and Mini PCI 802.11a/b/g LAN devices ■ Support for two Type II or one Type III PC Card slots with support for both 32-bit (CardBus) and 16-bit PC Cards ■...
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information).
Product Description 1.5 External Components The external components on the front and left side of the notebook are shown below and described in Table 1-3. Front and Left-Side Components Maintenance and Service Guide 1–13...
Page 20
Product Description Table 1-3 Front and Left-Side Components Item Component Function Audio line-out jack Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio. Microphone jack Connects an optional monaural microphone. Hard drive bay Holds the primary hard drive. MultiBay device slot Holds a MultiBay device.
Page 21
Product Description The notebook rear panel and right-side components are shown below and described in Table 1-4. Rear Panel and Right Side Components Table 1-4 Rear Panel and Right-Side Components Item Component Function Battery slot Holds the primary battery. PC Card eject buttons Release PC Card devices from the PC Card slots.
Page 22
Product Description Table 1-4 Rear Panel and Right-Side Components (Continued) Item Component Function Vents (3) Allow airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.
Page 23
Product Description The notebook keyboard components are shown below and described in Table 1-5. Keyboard Components Maintenance and Service Guide 1–17...
Product Description Table 1-5 Keyboard Components Item Component Function fn key Executes frequently used system functions when pressed in combination with another key. caps lock key Enables caps lock and turns on the caps lock light. f1 through f12 function Perform system and application tasks.
Product Description The notebook top components are shown below and described in Table 1-6. Top Components Table 1-6 Top Components Item Component Function Num lock light On: Num lock is on or the embedded numeric keypad is enabled. Caps lock light On: Caps lock is on.
Page 26
Product Description Table 1-6 Top Components (Continued) Item Component Function ■ Display lid switch* If the notebook is closed while on, turns off the display. ■ If the notebook is opened while on, turns on the display. Power button* When the notebook is: ■...
Page 27
Product Description Top Components (Continued) Maintenance and Service Guide 1–21...
Page 28
Product Description Table 1-6 Top Components (Continued) Item Component Function Presentation Mode Alternates between presentation modes. button Pointing stick Moves the pointer and selects or activates items on the screen. Left and right pointing Function like the left and right mouse stick buttons buttons on an external mouse.
Product Description The external components on the bottom of the notebook are shown below and described in Table 1-7. Bottom Components Table 1-7 Bottom Components Item Component Function Battery bay Holds the primary battery pack. Battery release latch Releases a battery pack from the battery bay.
Page 30
Product Description Table 1-7 Bottom Components (Continued) Item Component Function Mini PCI compartment Holds an optional wireless LAN or ISDN device. ✎ The FCC does not allow unauthorized Mini PCI devices to be used in the notebook. Installing an unauthorized Mini PCI device can prevent the notebook from operating properly and might result...
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Troubleshooting ■ Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home. ✎...
Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This ■ System Information View identification information about the notebook, a Port Replicator, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM.
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a Setup password. The Setup password is called an administrator password in Computer Security, a program accessed from the Windows Control Panel. Power-on Password Enter, change, or delete a power-on password.
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) ■...
Page 37
Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This ■ Device Options Change the parallel port mode from (continued) Enhanced Parallel Port (EPP, the default setting) to standard, bi-directional EPP, or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■...
Troubleshooting 2.2 Using Diagnostics for Windows When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens. You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the menu bar. Diagnostics for Windows is designed to test HP components.
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
Page 40
Troubleshooting 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.
Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 No video, part 2 Nonfunctioning Port Replicator No operating system (OS) loading 2.10 No OS loading from hard drive, part 1...
Page 42
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there Flowchart 2.2, power? No Power. Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives Flowchart 2.17, working? Nonfunctioning Device. Go to Is there video? Flowchart 2.6, Go to (no boot) No Video.
Page 43
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from Port Replicator (if applicable). Go to Power up Power up *Reset Flowchart 2.3, on battery on battery power. No Power, power? power? Part 2. Go to Power up Power up *Reset...
Page 44
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another notebook, or replacing it. Replace Power on? power supply...
Page 45
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Power LED Done Reseat AC adapter in notebook and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
Page 46
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open notebook. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close notebook and retest. Replace the following items (if applicable) in Power on? the order given.
Page 47
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Port Replicator *NOTE: To change from internal to Go to Stand-alone external display, use the hotkey Flowchart 2.7, or Port combination. No Video, Part 2. Replicator? Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 48
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from Port Replicator, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in Video OK? Video OK? Done Flowchart 2.6, No Video, Part 1.
Page 49
Troubleshooting Flowchart 2.8—Nonfunctioning Port Replicator (if applicable) Nonfunctioning Port Replicator. Reseat power cord in Port Replicator and power outlet. Check voltage Reinstall setting on Port notebook into Port Replicator. Replicator. Reseat monitor cable connector at Port Port Replicator. Done Replicator operating? Port Replicator...
Page 50
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in Port Replicator and power outlet. No OS loading from hard drive, go to Flowchart 2.10, No OS Loading, Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13, No OS Loading, Diskette Drive.
Page 51
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to Flowchart 2.11, Nonsystem No OS Loading disk message? from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from Go to Boot Flowchart 2.13, from...
Page 52
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading Reseat from Hard Drive, hard drive. Part 1. 1. Replace hard CD or drive. diskette in 2. Replace system drive? Hard drive board. Done accessible? Remove diskette and...
Page 53
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. System Install OS files on hard and reboot. drive? Virus Clean virus. Done loading from on hard hard drive? drive? Run SCANDISK Replace...
Page 54
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat from Done diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot notebook. Check diskette for system files. Go to Boot Try different Flowchart 2.17, from another diskette.
Page 55
Troubleshooting Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD- or reboot drive? DVD-ROM Drive. notebook. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Reseat Boots from...
Page 56
Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Notebook in Go to Internal Port Replicator Undock Flowchart 2.16, audio? (if applicable)? No Audio, Part 2. Replace the following Port Replicator Go to components one at a time, as applicable.
Page 57
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 58
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Reattach device. Go to Replace hard Close notebook,...
Page 59
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. 2–28 Maintenance and Service Guide...
Page 60
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.
Page 61
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Replace jack Network or have jack or modem activated. jack active? Connect Digital to nondigital line? line. Reload NIC/modem Done drivers and configured reconfigure. in OS? Disconnect all Replace power from NIC/modem the notebook (if applicable).
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 64
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components Spare Part Item Description Number Display assemblies 14.1-inch, TFT, SXGA+ 344397-001 14.1-inch, TFT, XGA 344396-001 Miscellaneous Plastics Kit (includes the following 344411-001 components) Left and right display hinge covers RTC battery Keyboard plate Memory shield Bluetooth cover...
Page 65
Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide...
Page 66
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Top cover (includes TouchPad) 344398-001 Fan assembly 345065-001 Heat sink 344410-001 Hard drives 80-GB (5400-rpm) 344407-001 60-GB (5400-rpm) 344406-001 40-GB (5400-rpm) 344405-001 30-GB (4200-rpm) 344404-001 Modem board (includes cable) 344409-001...
Page 67
Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide...
Page 68
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number MultiBay devices 24X Max CD-ROM drive 100044-001 24X Max DVD/CD-RW combo drive 346789-001 4X Max DVD+RW/R and CD-RW combo drive 344256-001 Diskette drive 241995-001 MultiBay battery pack 267747-001 System boards...
Illustrated Parts Catalog 3.4 Mass Storage Devices Table 3-3 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (include hard drive bezel and frame) 80-GB (5400-rpm) 344407-001 60-GB (5400-rpm) 344406-001 40-GB (5400-rpm) 344405-001 60-GB (4200-rpm) 344404-001 MultiBay devices 24X Max CD-ROM drive...
Illustrated Parts Catalog 3.5 Miscellaneous Table 3-4 Miscellaneous (not illustrated) Spare Part Information Spare Part Description Number 3-wire power cords Australia 246959-011 Italy 246959-061 Brazil 246959-201 Japan 246959-291 Denmark 246959-081 Korea 246959-AD1 Europe/ 246959-021 Switzerland 246959-AG1 Middle East/ United Kingdom 246959-031 Africa United States...
Page 72
Illustrated Parts Catalog Table 3-4 Miscellaneous (not illustrated) Spare Part Information Spare Part Description Number Carrying cases Leather, top load, Samsung 325817-001 Leather, top load, SG 325817-002 Nylon, top load, Samsung 325815-001 Nylon, top load, SG 325815-002 Nylon, entry level 325814-001 Port Replicators Advanced Port Replicator...
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■...
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 79
Removal and Replacement Preliminaries ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V...
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 56 screws and standoffs, in 14 different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement.
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components.
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in Hibernation, briefly press the power button.
Page 84
Removal and Replacement Procedures b. Slide and hold the battery release latch 1 toward the back of the notebook. c. Use the notch in the battery pack to slide the battery pack to the left 2. d. Remove the battery pack. Removing the Battery Pack Maintenance and Service Guide 5–5...
Page 85
Removal and Replacement Procedures 5. Remove the battery bezel by sliding it down and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel.
Page 86
Removal and Replacement Procedures Spare Part Number Information Hard drives (include hard drive frame and connector) 80-GB (5400-rpm) 344407-001 60-GB (5400-rpm) 344406-001 40-GB (5400-rpm) 344405-001 30-GB (4200-rpm) 344404-001 6. Remove the hard drive by following these steps: a. Turn the notebook upside down, with the rear panel facing you.
Page 87
Removal and Replacement Procedures d. Lift the hard drive cover up and swing it back 1. e. Use the Mylar tab 2 to slide the hard drive to the left 3 to disconnect it from the system board. Remove the hard drive. Removing the Hard Drive 5–8 Maintenance and Service Guide...
Page 88
Removal and Replacement Procedures Ä CAUTION: The hard drive should be disassembled only if it is damaged and must be repaired. Unnecessary disassembly of the hard drive can result in damage to the hard drive and loss of information. g. Remove the two T5M3.0×4.0 screws 1 and the two PM3.0×3.5 screws 2 that secure the hard drive to the hard drive frame.
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 344411-001. The notebook feet attach to the base enclosure as illustrated below. Replacing the Notebook Feet 5.5 Mini PCI Communications Board Spare Part Number Information Mini PCI communications boards...
Page 90
Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3. Remove the PM2.5×3.5 screw 1 that secures the Mini PCI compartment cover to the notebook. 4. Lift the right side of the cover up and swing it to the left 2. 5.
Page 91
Removal and Replacement Procedures 6. If a wireless communications device is installed in this compartment, disconnect the two antenna cables from the Mini PCI communications board. Note that the longer cable 1 connects to the rear antenna terminal and the shorter antenna cable 2 connects to the front antenna terminal.
Removal and Replacement Procedures 8. Spread the retaining tabs 1 that secure the Mini PCI communications board to the socket. The board rises up. 9. Pull the board away from the socket at a 45-degree angle 2. Removing the Mini PCI Communications Board Reverse the above procedure to install a Mini PCI communications board.
Page 93
Removal and Replacement Procedures 3. Slide and hold the MultiBay release latch to the right 1. 4. Remove the MultiBay device 2. Removing a MultiBay Device Reverse the above procedure to install a MultiBay device. 5–14 Maintenance and Service Guide...
Removal and Replacement Procedures 5.7 Bluetooth Wireless Communications Board Spare Part Number Information Bluetooth wireless communications board 333605-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the right side facing you. 3. Loosen the PM2.0×5.0 screw 1 that secures the Bluetooth cover to the notebook.
Page 95
Removal and Replacement Procedures 6. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Bluetooth cover 2. 7. Remove the cover from the board. ✎ The Bluetooth cover is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board.
Removal and Replacement Procedures 5.8 Keyboard Spare Part Number Information Keyboards (include pointing stick) Brazil 344391-201 Latin America 344391-161 Czech Republic 344391-221 Norway 344391-091 Denmark 344391-081 Portugal 344391-131 European 344391-A41 Russia 344391-251 France 344391-051 Saudi Arabia 344391-171 French Canada 344391-121 Slovenia 344391-BA1 Germany...
Page 97
Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Open the notebook. 6. Slide the four tabs on the top edge of the keyboard toward you 1. 7. Lift the rear edge of the keyboard up and swing it forward 2 until it rests on the palm rest.
Page 98
Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2. 9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4. Disconnecting the TouchPad and Keyboard Cables Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures 5.9 Modem Board Spare Part Number Information Modem board (includes cable) 344409-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.8). 3. Disconnect the modem cable 1 from the modem board. 4.
Removal and Replacement Procedures 5.10 Memory Expansion Board Spare Part Number Information Memory expansion boards, 333-MHz 1024-MB DDR 336579-001 512-MB DDR 336578-001 256-MB DDR 336577-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Lift the left side of the memory shield and swing it up and to the right 1 until it rests at a 45-degree angle.
Page 101
Removal and Replacement Procedures 5. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up. 6. Pull the board away from the socket at a 45-degree angle 2. Removing a Memory Expansion Board Reverse the above procedure to install a memory expansion board.
Removal and Replacement Procedures 5.11 Switch Cover Spare Part Number Information Switch cover 344400-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Close the notebook. 4. Turn the notebook upside down, with the rear panel facing you.
Page 103
Removal and Replacement Procedures 6. Turn the notebook right-side up, with the front facing you. 7. Open the notebook. 8. Lift up on the middle of the switch cover 1 to disengage it from the notebook. 9. Swing the rear edge of the switch cover up and forward 2. 10.
Removal and Replacement Procedures 5.12 Keyboard Plate ✎ The keyboard plate is included in the Miscellaneous Plastics Kit, spare part number 344411-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Remove the switch cover (Section 5.11). 4.
Removal and Replacement Procedures 5.13 Fan Assembly Spare Part Number Information Fan assembly 345065-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Remove the switch cover (Section 5.11). 4. Remove the keyboard plate (Section 5.12). 5.
Page 106
Removal and Replacement Procedures 7. Lift the left side of the fan assembly 1 until it rests at an angle. 8. Slide the fan assembly up and to the left 2 to remove it from the notebook. Removing the Fan Assembly Maintenance and Service Guide 5–27...
Page 107
Removal and Replacement Procedures 9. Remove the three PM2.0×3.0 screws 1 that secure the fan to the fan housing. 10. Remove the fan 2. Removing the Fan from the Fan Assembly Reverse the above procedure to install the fan assembly. 5–28 Maintenance and Service Guide...
Removal and Replacement Procedures 5.14 Heat Sink Spare Part Number Information Heat sink 344410-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏...
Page 109
Removal and Replacement Procedures 3. Lift the left side of the heat sink up 1 until the thermal grease bond between the heat sink and the processor disengages. 4. Slide the heat sink forward 2 until the cooling fins 3 clear the top cover.
Page 110
Removal and Replacement Procedures ✎ Carefully clean any thermal grease residue from the underside of the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Then apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink.
Removal and Replacement Procedures 5.15 Processor Spare Part Number Information Processors (include thermal grease) Mobile Intel Pentium 4 Processor-M, 1.8-GHz 345857-001 Mobile Intel Pentium 4 Processor-M, 1.7-GHz 340165-001 Mobile Intel Pentium 4 Processor-M, 1.6-GHz 319777-001 Mobile Intel Pentium 4 Processor-M, 1.5-GHz 347253-001 Mobile Intel Pentium 4 Processor-M, 1.4-GHz 319775-001...
Page 112
Removal and Replacement Procedures 2. Use a flat-bladed screwdriver to turn the processor lock screw one-quarter turn counterclockwise 1 to release the processor from the socket. 3. Lift the processor straight up 2 to remove it. ✎ Note that the gold triangle 3 on the processor should be aligned in the lower right corner when you install the processor.
Removal and Replacement Procedures 5.16 Display Assembly Spare Part Number Information Display assemblies 14.1-inch, TFT, SXGA+ 344397-001 14.1-inch, TFT, XGA 344396-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Disconnect the wireless antenna cables from the Mini PCI communications board (Section 5.5). 3.
Page 114
Removal and Replacement Procedures 4. Disconnect the display cable 1 and microphone cable 2 from the system board. 5. Remove the left and right wireless antenna cables 3 from the three clips in the top cover. 6. Remove the left and right wireless antenna cables from the hole 4 in the system board.
Removal and Replacement Procedures 7. Close the notebook. 8. Turn the notebook upside down, with the rear panel facing you. 9. Remove the following screws: 1 Two T8M2.5×9.0 screws from the rear panel 2 Two T8M2.5×9.0 screws from the bottom of the notebook Removing the Display Screws 5–36 Maintenance and Service Guide...
Page 116
Removal and Replacement Procedures 10. Turn the notebook right-side up, with the front facing you. 11. Open the notebook until the display assembly is in an upright position. 12. Lift the display assembly straight up 1 to remove it. 13. If necessary, remove the left 2 and right 2 display hinge covers from the display assembly.
Removal and Replacement Procedures 5.17 Top Cover Spare Part Number Information Top cover (includes TouchPad) 344398-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cover (Section 5.11) ❏...
Page 118
Removal and Replacement Procedures 3. Remove the following screws: 1 Nine T8M2.5×9.0 screws from the bottom of the notebook 2 Three PM2.5×3.5 screws from the MultiBay 3 Two PM2.5×3.5 screws from the hard drive bay 4 Two T8M2.5×5.5 screws from the rear panel Removing the Top Cover Screws Maintenance and Service Guide 5–39...
Page 119
Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Disconnect the RTC battery cable 1 from the system board. 6. Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the TouchPad cable 3. 7.
Removal and Replacement Procedures 5.18 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 344411-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏...
Page 121
Removal and Replacement Procedures 3. Lift the RTC battery out of the top cover clip. Removing the RTC Battery Reverse the above procedure to install the RTC battery. 5–42 Maintenance and Service Guide...
Removal and Replacement Procedures 5.19 LED Board Spare Part Number Information LED board (includes cable) 346884-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cover (Section 5.11) ❏...
Page 123
Removal and Replacement Procedures 3. Release the ZIF connector 1 on the system board to which the LED board cable is attached, and then disconnect the cable 2. 4. Lift the board straight up to remove it 3. 5. Release the ZIF connector 4 on the LED board to which the LED board cable is attached and disconnect the cable 5.
Removal and Replacement Procedures 5.20 Bottom Board Spare Part Number Information Bottom board 346883-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cover (Section 5.11) ❏...
Page 125
Removal and Replacement Procedures 3. Remove the two PM2.5×5.0 screws 1 that secure the bottom board to the notebook. 4. Lift the front and rear edges of the bottom board to disconnect it from the system board 2. 5. Remove the bottom board. Removing the Bottom Board Reverse the above procedure to install the bottom board.
Removal and Replacement Procedures 5.21 System Board Spare Part Number Information System boards Includes 64-MB discrete video memory 346885-001 Includes 32-MB discrete video memory 344401-001 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 127
Removal and Replacement Procedures 2. Disconnect the speaker cable 1. 3. Remove the five T8M2.5×5.0 screws 2 that secure the system board to the notebook. 4. Use a 5.0-mm socket to remove the two HM2.5×9.0 standoffs 3 that secure the system board to the notebook. Removing the System Board Screws and Standoffs 5–48 Maintenance and Service Guide...
Page 128
Removal and Replacement Procedures 5. Lift the front edge of the system board 1 until it rests at an angle. 6. Slide the system board forward at an angle, and then lift it straight up to remove it 2. Removing the System Board Reverse the above procedure to install the system board.
Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height 3.40 cm 1.34 in Width 31.78 cm 12.51 in Depth 26.19 cm 10.31 in Weight With 6-cell battery 2.25 kg 4.96 lb pack and MultiBay weight saver With 6-cell battery 2.46 kg 5.42 lb...
Page 130
Specifications Table 6-1 Notebook (Continued) Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature Altitude (unpressurized) Operating (14.7 to -15 to 3,048 m -50 to 10,000 ft 10.1 psia) Nonoperating (14.7 to -15 to 12,192 m -50 to 40,000 ft 4.4 psia)
Page 131
Specifications Table 6-2 14.1-inch, SXGA+, TFT Display Dimensions Height 28.6 cm 11.2 in Width 21.4 cm 8.4 in Diagonal 35.7 cm 14.1 in Number of colors up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch 0.204 ×...
Page 132
Specifications Table 6-3 14.1-inch, XGA, TFT Display Dimensions Height 28.6 cm 11.2 in Width 21.4 cm 8.4 in Diagonal 35.7 cm 14.1 in Number of colors up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch 0.279 ×...
Specifications Table 6-4 Hard Drives 60-GB 40-GB 30-GB User capacity per drive 60 GB 40 GB 30 GB Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 99 g 99 g Interface type ATA-5 ATA-5 ATA-5...
Specifications Table 6-5 External AC Adapter Weight .29 kg 0.65 lb Power supply Operating voltage 90 to 264 VAC RMS Operating current 1.6 A RMS Operating frequency range 47 to 63 Hz AC Maximum transient 4/50 kV Table 6-6 Primary 6-Cell, Li-Ion Battery Pack Dimensions Height 1.90 cm...
Page 135
Specifications Table 6-7 Optional High-Capacity 8-Cell, Li-Ion Battery Pack Dimensions Height 1.90 cm .75 in Width 7.60 cm 3.00 in Depth 14.70 cm 5.80 in Weight .43 kg .94 lb Energy Voltage 14.1 V Amp-hour capacity 4.4 Ah Watt-hour capacity 63 Wh Temperature Operating...
Page 136
Specifications Table 6-8 Optional MultiBay 8-Cell, Li-Ion Battery Pack Dimensions Height 1.30 cm .50 in Width 13.20 cm 5.20 in Depth 13.90 cm 5.45 in Weight .39 kg .86 lb Energy Voltage 14.8 V Amp-hour capacity 3.6 Ah Watt-hour capacity 52 Wh Temperature Operating...
Page 137
Specifications Table 6-9 24X DVD/CD-RW Combo Drive and 24X CD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession)
Page 138
Specifications Table 6-10 8X DVD-ROM Drive and DVD+RW/R and CD-RW Combo Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession)
Specifications Table 6-11 System DMA Hardware System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6...
Specifications Table 6-12 System Interrupts Hardware System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse...
Connector Pin Assignments Table A-2 RJ-11 Modem Signal Signal Unused Unused Unused Ring Unused Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
Connector Pin Assignments Table A-4 S-Video Signal Signal Ground (Y) Y-Luminance (Intensity) Ground (C) C-Chrominance (Color) Table A-5 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog...
Page 147
Connector Pin Assignments Table A-6 Audio Line-Out Signal Signal Audio out Ground Table A-7 Microphone Signal Signal Audio in Ground A–4 Maintenance and Service Guide...
Page 148
Connector Pin Assignments Table A-8 Parallel Signal Signal Strobe Auto linefeed Data bit 0 Error Data bit 1 Initialize paper Data bit 2 Select in Data bit 3 Ground Data bit 4 Ground Data bit 5 Ground Data bit 6 +5VS Data bit 7 Acknowledge...
Page 149
Connector Pin Assignments Table A-9 Serial Signal Signal Carrier detect Data set ready Receive data Ready to send Transmit data Clear to send Data terminal ready Ring indicator Ground A–6 Maintenance and Service Guide...
Power Cord Requirements 3-Conductor Power Cord The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord included with the notebook meets the requirements for use in the country where the equipment is purchased.
Power Cord Requirements Country-Specific Requirements 3-Conductor Power Cord Requirements Applicable Note Country Accredited Agency Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland B–2 Maintenance and Service Guide...
Page 152
Power Cord Requirements 3-Conductor Power Cord Requirements Applicable Note Country Accredited Agency Number United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 344412-001. Maintenance and Service Guide C–1...
Page 154
Screw Listing Table C-1 Torx T5M3.0×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 3.0 mm 5.0 mm Where used: Two screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Table C-2 Phillips PM3.0×3.5 Screw Head Color...
Page 155
Screw Listing Torx T5M3.0×4.0 Screw, Phillips PM3.0×3.5 Screw, and Hex M2.0×10.0 Alignment Pin Locations Maintenance and Service Guide C–3...
Page 156
Screw Listing Table C-4 Phillips PM3.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 3.0 mm 4.0 mm Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3) Phillips PM3.0×4.0 Screw Location C–4 Maintenance and Service Guide...
Page 157
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the hard drive cover to the notebook (documented in Section 5.3) Torx T8M2.5×5.0 Screw Location Maintenance and Service Guide C–5...
Page 158
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.13) Torx T8M2.5×5.0 Screw Location C–6 Maintenance and Service Guide...
Page 159
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 4.0 mm Where used: Four screws that secure the heat sink to the notebook (documented in Section 5.14) Torx T8M2.5×5.0 Screw Locations Maintenance and Service Guide C–7...
Page 160
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 4.0 mm Where used: Two screws that secure the bottom board to the notebook (documented in Section 5.20) Five screws that secure the system board to the notebook (documented in Section 5.21) Torx T8M2.5×5.0 Screw Locations C–8...
Page 161
Screw Listing Table C-6 Phillips PM2.5×3.5 Screw Head Color Qty. Length Thread Width Black 3.5 mm 2.5 mm 4.0 mm Where used: One screw that secures the Mini PCI compartment cover to the notebook (documented in Section 5.5) Phillips M2.5×3.5 Screw Location Maintenance and Service Guide C–9...
Page 162
Screw Listing Table C-6 Phillips PM2.5×3.5 Screw (Continued) Head Color Qty. Length Thread Width Black 3.5 mm 2.5 mm 4.0 mm Where used: Two screws that secure the modem board to the notebook (documented in Section 5.9) Phillips PM2.5×3.5 Screw Locations C–10 Maintenance and Service Guide...
Page 163
Screw Listing Table C-7 Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the Bluetooth cover to the notebook (documented in Section 5.7) Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide C–11...
Page 164
Screw Listing Table C-8 Phillips PM1.5×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 3.5 mm Where used: Two screws that secure the Bluetooth board to the Bluetooth cover (documented in Section 5.7) Phillips PM1.5×3.0 Screw Locations C–12 Maintenance and Service Guide...
Page 165
Screw Listing Table C-8 Phillips PM1.5×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 3.5 mm Where used: Three screws that secure the fan to the fan housing (documented in Section 5.13) Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide C–13...
Page 166
Screw Listing Table C-9 Torx T8M2.5×11.0 Screw Head Color Qty. Length Thread Width Silver 11.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the keyboard to the notebook (documented in Section 5.8) Torx T8M2.5×11.0 Screw Locations C–14 Maintenance and Service Guide...
Page 167
Screw Listing Table C-10 Torx T8M2.5×9.0 Screw Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the switch cover to the notebook (documented in Section 5.11) Four screws that secure the display assembly to the notebook (documented in Section 5.16) Torx T8M2.5×9.0 Screw Locations Maintenance and Service Guide...
Page 168
Screw Listing Table C-10 Torx T8M2.5×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 5.0 mm Where used: Nine screws that secure the top cover to the notebook (documented in Section 5.17) Torx T8M2.5×9.0 Screw Locations C–16 Maintenance and Service Guide...
Page 169
Screw Listing Table C-11 Torx T8M2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.13) Torx T8M2.5×7.0 Screw Locations Maintenance and Service Guide C–17...
Page 170
Screw Listing Table C-12 Phillips M2.0×3.5 Screw Head Color Qty. Length Thread Width Black 3.5 mm 2.5 mm 4.0 mm Where used: Five screws that secure the top cover to the notebook (three in the MultiBay, two in the hard drive bay; documented in Section 5.17) Phillips M2.0×3.5 Screw Locations C–18 Maintenance and Service Guide...
Page 171
Screw Listing Table C-13 Torx T8M2.5×5.5 Screw Head Color Qty. Length Thread Width Black 5.5 mm 2.5 mm 5.0 mm Where used: Two screws that secure the top cover to the notebook (documented in Section 5.17) Torx T8M2.5×5.5 Screw Locations Maintenance and Service Guide C–19...
Page 172
Screw Listing Table C-14 Hex M2.5×9.0 Standoffs Head Color Qty. Length Thread Width Silver 9.0 mm 2.5 mm Where used: Two standoffs that secure the system board to the notebook (documented in Section 5.21) Hex M2.5×9.0 Standoff Locations C–20 Maintenance and Service Guide...
Page 173
Index spare part numbers 3–7 specifications 6–6 6–7 AC adapter 6–8 spare part number 3–10 See also MultiBay specifications 6–6 battery pack, spare AC power connector, location part number 1–16 battery release latch, location applications key, location 1–23 1–18 battery slot, location 1–15 audio line-out jack Bluetooth compartment, location 1–14...
Page 174
Index serial connector A–6 S-Video connector A–3 cables, service considerations Universal Serial Bus 4–2 connector A–2 key, location 1–18 caps lock connectors, service light, location 1–19 caps lock considerations 4–2 carrying case, spare part cursor control keys, location numbers 3–11 1–18 CD-ROM drive spare part number 3–7...
Page 175
Index docking connector, location feet 1–24 illustrated 3–8 drives, preventing damage 4–3 locations 5–10 DVD+RW/R and CD-RW key, location 1–18 combo drive front components 1–13 pecifications 6–10 DVD+RW/R and CD-RW grounding equipment and combo drive methods 4–6 spare part number 3–7 3–9 DVD/CD-RW combo drive hard drive...
Page 176
Index Mini PCI communications board keyboard illustrated 3–6 components 1–17 removal 5–10 illustrated 3–2 spare part numbers 3–7 removal 5–17 5–10 spare part numbers 3–3 Mini PCI compartment cover 5–17 illustrated 3–2 3–8 troubleshooting 2–28 removal 5–10 keyboard plate Mini PCI compartment, illustrated 3–2 3–8 location 1–24...
Page 178
Index replacement DVD+RW/R and CD-RW preliminaries 4–1 combo drive 6–10 procedures 5–1 DVD/CD-RW combo drive right-side components 1–15 6–9 RJ-11 telephone jack DVD-ROM drive 6–10 location 1–15 hard drive 6–5 pin assignments A–2 I/O addresses 6–13 RJ-45 network jack interrupts 6–12 location 1–16 notebook 6–1 pin assignments A–1...
Page 179
Index TouchPad buttons, location 1–22 Universal Serial Bus connector TouchPad, location 1–22 location 1–16 transporting precautions 4–4 pin assignments A–2 troubleshooting Universal Serial Bus mouse, audio 2–25 spare part number 3–11 Computer Setup 2–2 Diagnostics for Windows vent, location 1–16 1–24 2–7 video troubleshooting 2–16...
Need help?
Do you have a question about the Compaq Business Notebook nc6000 and is the answer not in the manual?
Questions and answers