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3-6
Using the Admin Tabs
Error Information
The Error info tab
(Figure
3-6) provides a utility to assist the NEC
customer service team to troubleshoot handset errors. When directed
by customer service, this utility enables you to save any errors as a file,
which can then be sent to your NEC representative for handling.
Use the Browse button to establish the path and enter the filename.
Future saves will point to this same location as the default, so that the
same file may be overwritten if desired. A drop-down list box displays
the most recently used filenames.
The File time window displays the modification timestamp of the file in
the Save error info as file window.
Power off handset and place it in the Dual Charger.
Click the Get file button to save the file. The file will be copied from the
handset to the location.
The Read/Write indicators will reflect the action as it occurs.
A progress indicator above the prompt line displays the file transfer
progress.
Figure 3-6 Error information tab screen
NEC MH150/MH160 Mobile Handset Administration Tool-Installation and User Guide - Issue 1
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