Tieline TLR5200 User Manual

Tieline TLR5200 User Manual

Genie distribution ip / isdn / pots codec
Table of Contents

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Genie Distribution
IP / ISDN / POTS
Codec User Manual
Software Version: 2.14.88
Manual Version: v.1.6
September, 2015

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Summary of Contents for Tieline TLR5200

  • Page 1 Genie Distribution IP / ISDN / POTS Codec User Manual Software Version: 2.14.88 Manual Version: v.1.6 September, 2015...
  • Page 2: Table Of Contents

    Part XV About Program Dialing Part XVI Multiple Stream Programs Part XVII 2 and 3 x Stereo Programs Part XVIII 2 x Mono + 2 x Stereo Programs Part XIX Stereo + 4 x Mono Programs © Tieline Pty. Ltd. 2015...
  • Page 3: Contents

    4 Configuring Input/Output Settings ........................... 115 5 Configure Mono or Stereo Peer-to-Peer Programs ........................... 118 6 Configure 2 Mono Peer-to-Peer Dialing Connections in Genie ........................... 127 7 Configure 2 or 3 Stereo Peer-to-Peer Programs ........................... 140 © Tieline Pty. Ltd. 2015...
  • Page 4 11 Configuring SNMP in the Codec ........................... 263 12 Download Logs ........................... 264 13 Configuring Alarms ........................... 266 14 RS232 Data Configuration ........................... 272 15 Creating Rules ........................... 273 16 Upgrading Codec Firmware ........................... 277 © Tieline Pty. Ltd. 2015...
  • Page 5: Contents

    ........................... 311 5 Testing IP Network Connections ........................... 312 6 Testing ISDN Connections ........................... 314 7 Connecting Tieline ISDN to other Codecs ........................... 314 8 Using Answer Routes for Sessionless ISDN Calls ........................... 328 9 POTS Connection Tips & Precautions ...........................
  • Page 6: Part I Warnings & Safety Information

    PERMANENT DAMAGE MAY OCCUR! If you are unfamiliar with any facility, check that the line you are using is NOT a digital line. If the Tieline codec becomes faulty due to the use of a digital phone system, the WARRANTY WILL BE VOID.
  • Page 7: Part Ii How To Use The Documentation

    KEYPAD Codec hardware elements are in bold Capitals, e.g. Help Button Press the (information/help) button when navigating codec menus to display a dialog suggesting the actions which can be performed from within the current menu. © Tieline Pty. Ltd. 2015...
  • Page 8: Part Iii Glossary Of Terms

    SDP defines the type of audio coding used within an RTP media stream. It works with a number of other protocols to establishes a device’s location, determines its availability, negotiates call features and participants and adjusts © Tieline Pty. Ltd. 2015...
  • Page 9 Broadcasting of a single stream of data between two points VLAN Virtual Local Area Network: partitioning of a single layer-2 network to create multiple distinct broadcast domains Wide Area Network; a computer network spanning regions and/or countries to connect separate LANs © Tieline Pty. Ltd. 2015...
  • Page 10: Part Iv Getting To Know Genie Distribution

    Genie Distribution User Manual v1.6 Getting to know Genie Distribution Tieline's Genie Distribution is the world's most powerful DSP-based audio codec for mission critical point-to-point connections and studio-to-transmitter links, with multiple levels of power, audio and network redundancy. Designed for the latest digital IP broadcast networks, you can connect to IP codecs, as well as ISDN and POTS codecs via optional plug-in transport modules.
  • Page 11 Genie Distribution User Manual v1.6 · Connect to all Tieline IP codecs and Report-IT Enterprise Edition. * Supported in later releases. © Tieline Pty. Ltd. 2015...
  • Page 12: Part V Genie Distribution Rear Panel Connections

    The codec features two Gigabit (10/100/1000) RJ-45 Ethernet ports for IP connections. By default, the codec assumes ETH1 is the primary LAN connection and ETH2 is the backup LAN connection when in use. If you are only using one Ethernet port, always use ETH1. © Tieline Pty. Ltd. 2015...
  • Page 13 Dual Module Slots Two additional module slots for inserting optional POTS or ISDN modules. Supplementary Ground Terminal Supplementary ground terminal for connecting the unit to a ground connection. See Warnings and Safety Information for more details. © Tieline Pty. Ltd. 2015...
  • Page 14: Part Vi Genie Front Panel Controls

    1. Press and hold the button and then press and release the arrow up button to display the Contrast adjustment screen. 2. Use the left and right arrow buttons to adjust the LCD screen contrast until viewing is optimized. © Tieline Pty. Ltd. 2015...
  • Page 15 I.e. both outputs are either a stereo headphone output (default setting), or a balanced mono auxiliary output. USB 2.0 Host Port USB 2.0 host port, which can be used for playback of backup audio files and firmware upgrades. © Tieline Pty. Ltd. 2015...
  • Page 16: Part Vii Menu Navigation

    Use the navigation arrows to scroll up and down. Features Codec Home Screen Elements 1 Up Arrow Arrow indicating menus can scroll upwards 2 Down Arrow Arrow indicating menus can scroll downwards © Tieline Pty. Ltd. 2015...
  • Page 17 Genie Distribution User Manual v1.6 Codec Menu Overview Following is an overview of the codec menus from the Home screen. © Tieline Pty. Ltd. 2015...
  • Page 18 Genie Distribution User Manual v1.6 Connect Menu © Tieline Pty. Ltd. 2015...
  • Page 19 Genie Distribution User Manual v1.6 IP Setup Menu Navigation After selecting IP and a connection mode use Setup to adjust connection settings. © Tieline Pty. Ltd. 2015...
  • Page 20 · Depending on the session type selected in the codec, not all options are displayed. E.g. Session Type and Data are not displayed when configuring Sessionless IP connections. · Default settings may also change depending on the session type selected, e.g. Tieline Session versus SIP or Sessionless. ISDN Menu Navigation Select Connect >...
  • Page 21 Genie Distribution User Manual v1.6 POTS Menu Navigation Select Connect > POTS to configure POTS dialing settings using the codec front panel. Note: default settings are surrounded by square brackets. © Tieline Pty. Ltd. 2015...
  • Page 22: Settings Menu

    Genie Distribution User Manual v1.6 Settings Menu Press the SETTINGS button on the codec front panel to access a wide range of configuration settings. © Tieline Pty. Ltd. 2015...
  • Page 23: Part Viii Genie Distribution Input Levels And Ppms

    Mono connection displaying audio on PPMs 1 and 3 When connecting with a stereo program, the codec displays audio on PPM1 & 2 for inputs 1 and 2 and PPM 3 & 4 for the return program audio. © Tieline Pty. Ltd. 2015...
  • Page 24 3. Inputs 1 and 2 and inputs 3 to 6 are grouped under Input Type and should be set to Analog press to toggle between Analog and AES3 and press the RETURN button to exit the menu. © Tieline Pty. Ltd. 2015...
  • Page 25 Note: A channel is highlighted when selected. 4. Use the left and right arrow buttons to adjust the input levels up or down. 5. Press the RETURN button to exit the screen. © Tieline Pty. Ltd. 2015...
  • Page 26 Input Level and press the button. 4. Navigate to the channels you want to gang and press the button. 5. Navigate to the Gang function and press the button to toggle between Enabled or Disabled. © Tieline Pty. Ltd. 2015...
  • Page 27 5. Navigate to the preferred setting and Configure Audio Reference Metering when Connecting to Tieline G3 Codecs New generation Genie, Merlin and Bridge-IT IP codecs have more audio headroom than Tieline G3 audio codecs, therefore the audio metering reference scale needs to be adjusted when connecting to a Commander or i-Mix G3 codec with one of these codecs.
  • Page 28 Important Note: If your codec (Genie Distribution and Bridge-IT) supports sending multi- unicast connections and the Auto (default) reference level is selected, the first codec you connect with will configure the reference level used for all subsequent multi-unicast connections. © Tieline Pty. Ltd. 2015...
  • Page 29: Part Ix Configuring Aes3 Input Audio

    The sample rate of the AES3 output is configured using the clock source setting via the SETTINGS button and then Audio > Input Type > AES3 Out. This configures the sample rate frequency of all AES3 output signals and there are three possible settings. © Tieline Pty. Ltd. 2015...
  • Page 30 (Note: this is the same as the AES Rx Clock setting in Tieline G3 codecs). The codec will initially try to use the signal on AES inputs 1 and 2 as the clock to which the AES outputs are synchronised. If unavailable, it will then attempt to use inputs 3 and 4 or inputs 5 and 6 in that order.
  • Page 31: Part X Genie Distribution Headphone/Aux Output

    Note: Headphone levels can also be adjusted by pressing the SETTINGS button, navigate to Audio and then HP Vol/Bal and press Adjusting the Monitor Source In headphone listen mode it is possible to select monitoring sources via HEADPHONE > Monitor Source > [Select audio Source]. © Tieline Pty. Ltd. 2015...
  • Page 32 Configure the front panel HEADPHONE output and rear panel HP/AUX output as an Aux Out and then: 1. Press the HEADPHONE button to display the aux output adjustment screen. 2. Use the left or right navigation buttons to adjust the Send/Return audio balance. © Tieline Pty. Ltd. 2015...
  • Page 33 Genie Distribution User Manual v1.6 3. Press RETURN when you have finished to exit the menu. Note: Send/Return balance can also be adjusted by pressing the SETTINGS button, navigate to Audio and then Aux Bal and press © Tieline Pty. Ltd. 2015...
  • Page 34: Part Xi Inserting Hardware Modules

    Important Note: If the module does not appear in the Modules menu in the codec, it is possible that the connector on the module has not lined up correctly with the connector inside the codec. Remove the module and reinsert it carefully to resolve this issue. © Tieline Pty. Ltd. 2015...
  • Page 35: Part Xii About Isdn Modules

    The NT-1 is a relatively simple device that converts a 2-wire U interface into the 4-wire S/T interface. If you have an NT-1 device connected to the U interface line then you will require a Tieline Euro ISDN G5 module (S/T interface - model: TLISDNEUROG5). If you don’t have an NT-1 device installed then the Tieline US ISDN G5 module (U interface - model: TLISDNUSG5) will be required.
  • Page 36: Isdn Module Settings

    · Expected dialing behaviors, e.g. if B channels should bond or not, and whether audio streams need to use Route tags. · The type of call being made, e.g. Tieline (with Tieline Session Data) versus non-Tieline (sessionless calls). Adjust answering configuration via Settings > Answering > ISDN Answer Configs > [Select...
  • Page 37 Japan and Canada, whereas the A-law algorithm is used in other countries. Navigate to Network press the button. Select the Network Type corresponding to the region in which you are using the codec, then press the button. © Tieline Pty. Ltd. 2015...
  • Page 38 (without the country or area code) as the DN/MSN for a B channel, then only that corresponding B channel will answer an incoming call to that number. Programming DN/ MSN numbers for each B channel allows the codec to ignore calls without matching DN/ © Tieline Pty. Ltd. 2015...
  • Page 39: Isdn Answering Configuration

    Home screen and select Connect > ISDN. Then use the down navigation button to select Module Configuration and press the button. 2. Navigate to ISDN Answer Configs and press the button. 3. Navigate to one of the four available Configs and press the button. © Tieline Pty. Ltd. 2015...
  • Page 40 Tieline session data from the caller and configure its own algorithm settings according to that. If it fails to receive Tieline session data within 5 seconds (i.e. a non-Tieline codec is calling, or a Tieline codec with session data disabled), it will use the settings in the ISDN Answering Config instead.
  • Page 41 Genie Distribution User Manual v1.6 8. Select the default algorithm when receiving a call from a non-Tieline codec, then press the button. 9. Specify the audio stream Route when receiving a call on the answering codec from a non-Tieline codec, then press the button.
  • Page 42: Part Xiii About Pots Modules

    POTS connections. Connecting to G3 Codecs using POTS The codec will successfully connect to Tieline Commander G3 and i-Mix G3 codecs over POTS. These Tieline G3 codecs may use: · POTS modules (older superseded version) ·...
  • Page 43: Pots Module Settings

    All POTS G5 modules are capable of making analog voice calls. It may be necessary to make an analog call to dial a telephone hybrid, or to use for communications, or because there is no Tieline codec at the other end of the link. Remember analog voice calls are only 3 kHz audio quality. To select analog phone answering mode in a POTS G5 module navigate to Settings >...
  • Page 44 Calls are answered based on the settings in Config 1 & 2 via Settings > Answering > POTS Answer Configs. Adjustments to these Config settings are not normally necessary when connecting between Tieline codecs. Default settings may need to be adjusted when connecting to non-Tieline codecs over POTS (see POTS Answering Configuration for more info).
  • Page 45 · Modem tone monitoring is only enabled during the initial connection training and negotiation period in POTS Codec mode. · The monitoring volume can be adjusted via Settings > Audio > Phone Input > Level. © Tieline Pty. Ltd. 2015...
  • Page 46: Pots Answering Configuration

    Connection setting preferences are normally exchanged via session data sent between two Tieline codecs when a connection is established. If you answer a call from a non-Tieline codec you will need to create an answering "Config" to determine the settings used when connecting, and designate which module will answer the call (if more than one POTS module is installed).
  • Page 47: Tieline Pty. Ltd

    Important Note: On the Comrex codec select its "Music" algorithm. Please note that 9.6kbps connections are not supported by the Comrex codecs. 7. If required you can specify the audio stream Route when answering a call from a non-Tieline codec, then press the button.
  • Page 48: Part Xiv Language Selection

    English is the default language in the codec. To select a new language: 1. Press the SETTINGS button. 2. Navigate to System and press 3. Use the navigation buttons to select Language and press 4. Select a language and press © Tieline Pty. Ltd. 2015...
  • Page 49: Part Xv About Program Dialing

    Tieline Genie and Merlin codecs use programs to connect to another codec. A Program configures a Tieline codec to send or receive one or more Audio Streams based upon the particular application the codec is being used for at any given time. The attributes of the audio stream and associated connections are embodied within a program when it is created, including the configuration, dialing and answering parameters.
  • Page 50 Important Note: When configuring a connection use the Save function in the Connect IP and Connect SIP screens to save programs permanently to the codec's Programs menu. Otherwise they are stored to the Recent Programs list and will be overwritten after several calls have been made. © Tieline Pty. Ltd. 2015...
  • Page 51: Part Xvi Multiple Stream Programs

    Each audio stream can be configured with different transport, audio and backup settings. © Tieline Pty. Ltd. 2015...
  • Page 52: Part Xviii 2 X Mono + 2 X Stereo Programs

    A 6 x Mono Peer-to-Peer program includes six bidirectional mono audio streams. Each audio stream is a separate peer-to-peer connection with a different destination codec and each connection can also be configured with different transport, audio and backup settings. © Tieline Pty. Ltd. 2015...
  • Page 53: Part Xxi Other Multiple Stream Programs

    IP address, and multicast subscribers request transmissions from this address. It is possible to simultaneously broadcast 3 separate stereo streams in multicast server mode and distribute each of these streams to unlimited endpoints over compatible IP networks. Multi-unicast and Multicast program configuration using the web-GUI © Tieline Pty. Ltd. 2015...
  • Page 54: Part Xxii Getting Connected Quickly

    2. Press the HOME button to return to the Home screen, select Connect > IP > Tieline and press the button. Note: Select SIP or Sessionless instead of Tieline if these connections are required.
  • Page 55 (maximum 5000 ms). The default Auto, Best Compromise setting is a good starting point for most internet connections. © Tieline Pty. Ltd. 2015...
  • Page 56 Status and press to view connection statistics for IP packets being sent over the connection. To negotiate higher bit rates press then 3 on the numeric KEYPAD; for lower bit rates press then 9. © Tieline Pty. Ltd. 2015...
  • Page 57: Monitoring Ip Connections

    Cxn Stats (connection statistics) screen. This displays the performance of the codec in sending IP audio packets across the network. Analysis is historic and assessed over 60 seconds and 10 minutes of connection time. © Tieline Pty. Ltd. 2015...
  • Page 58 & reassess (if only a few packets arrive late over time, audio repairs will be automatic and may not require buffer changes). FECd Indicates the · Packets have been · Assess audio quality & the number © Tieline Pty. Ltd. 2015...
  • Page 59: Steps To Connect Over Isdn

    3. Navigate to Setup and press the button. 4. Select whether to dial with Tieline Session Data or select Sessionless if dialing a non-Tieline codec, then press the button. Important Note: By default, when Tieline codecs dial they send call configuration settings to the remote codec using Tieline Session Data.
  • Page 60 Genie Distribution User Manual v1.6 receiving the call with matching algorithm, sample rate and bit rate settings. This does not occur when dialing to non-Tieline devices, therefore Sessionless must be selected to provide compatibility. 5. Select the Dial Route to use for this audio stream if one is required, then press the button.
  • Page 61 CONNECTED LED on the front of the unit will illuminate solid green. Important Note: To load a saved program and dial press the HOME button, navigate to Programs, select the program you want to dial and press the CONNECT button to load the program and dial. © Tieline Pty. Ltd. 2015...
  • Page 62: Monitoring Isdn Connections

    3. If a single ISDN audio stream is connected, the Connected ISDN screen will display details of the active ISDN connection. When multiple audio streams are connected, navigate to the one you want to view in the Connections screen, e.g. ISDN, and press the button to view more details. © Tieline Pty. Ltd. 2015...
  • Page 63: Steps To Connect Over Pots

    Steps to Connect over POTS 22.5 The following procedure explains how to create a custom peer-to-peer program and dial another Tieline codec over POTS using the front panel keypad and navigation buttons. Important Notes: · See POTS Connection Tips and Precautions for valuable information about setting up and maintaining reliable POTS connections.
  • Page 64 7. Select an algorithm, then press the button. 8. Select Tieline Codecs session data when connecting to another Tieline codec or Sessionless when dialing to non-Tieline POTS codecs. Important Notes: To dial a Comrex® Vector, Matrix® or BlueBox® codec over POTS select the Other algorithm and Sessionless.
  • Page 65: Monitoring Pots Connections

    · The Cxns section on the Home screen displays Pending while the call is connecting (prior to streaming audio data). Cxns Displays Pending · Connecting is displayed in the Modules menu via Settings > Modules. © Tieline Pty. Ltd. 2015...
  • Page 66: Load And Dial Custom Programs

    1. Press the red DISCONNECT button on the numeric KEYPAD at any time to hangup a connection. 2. Use the right navigation button to select Yes and press the DISCONNECT button or the button to confirm the disconnection. © Tieline Pty. Ltd. 2015...
  • Page 67: Redialing A Connection

    2. Select Setup and press 3. Navigate to Auto Recon and press to toggle between Enabled and Disabled. 22.11 Speed Dialing Connections Assigning Speed Dial Numbers 1. Press the HOME button to return to the Home screen. © Tieline Pty. Ltd. 2015...
  • Page 68: Dial/Disconnect Multiple Audio Stream Programs

    It is also possible to redial the connection, see Redialing a Connection for more information. Disconnect All Audio Stream Connections 1. Press the red DISCONNECT button on the numeric KEYPAD at any time to hangup all © Tieline Pty. Ltd. 2015...
  • Page 69: Dialing Sip Peer-To-Peer

    G3 audio reference level. To do this select SETTINGS > Audio > Ref Level > Tieline G3. In addition, select the following on the G3 codec prior to dialing. · Select either a mono or stereo profile · Select [Menu] > [Configuration] > [IP1 Setup] > [Session Type] > [SIP] ·...
  • Page 70: Dialing Sip Addresses

    · A multicast server program is used by the broadcasting codec to send multicast IP packets to multicast routers on a network. · A multicast client program is used by codecs to receive multicast IP audio packets. © Tieline Pty. Ltd. 2015...
  • Page 71 IP address. Note: The same multicast address and audio port must be used for both the server and client programs. Next, press the down navigation button to select Setup and press © Tieline Pty. Ltd. 2015...
  • Page 72 Connect IP screen that the multicast IP address was entered into. Important Note: At this point you can navigate to Save on the Connect IP screen and press to save the settings as a custom program for subsequent recall and dialing. Use © Tieline Pty. Ltd. 2015...
  • Page 73: Creating A Multicast Client Program

    · To copy multicast client programs onto multiple codecs see Save and Restore Configuration Files. · To learn more about programs see the section titled About Program Dialing. · See Toolbox web-GUI documentation for more detailed information about © Tieline Pty. Ltd. 2015...
  • Page 74 6. Click to configure the Jitter Buffer from either Auto Jitter Adapt or Fixed Buffer Level , then and enter the Jitter Depth, which must be between 12ms and 5000ms depending on the algorithm you select, then press © Tieline Pty. Ltd. 2015...
  • Page 75 2. Select and load the multicast client program on each of the multicast client codecs and dial the multicast IP address to begin receiving multicast audio packets. a. Press the HOME button to return to the Home screen. © Tieline Pty. Ltd. 2015...
  • Page 76: Deleting Programs

    2. Use the navigation buttons to select Connect and press the button. 3. Select IP and press the button. 4. Select Tieline session mode and press the button. Note: algorithm profiles are only available for Tieline session connections. 5. Use the down navigation button to select Setup and press the button.
  • Page 77 Use the right navigation button to select Profile. 8. Select the profile you want to delete from the Favorite menus. 9. Press the hatch (pound) button to delete the selected profile from the favorite menu. © Tieline Pty. Ltd. 2015...
  • Page 78: Genie Distribution Algorithm Profiles

    MusicPLUS Stereo MusicPLUS Stereo MusicPLUS Stereo PCM Mono Mono 48 (16bit) PCM Stereo Stereo 48 (16bit) 1,540 PCM Mono Mono 96 (24bit) 2,304 PCM Stereo Stereo 96 (24bit) 4,608 Opus Mono Mono Opus Stereo Stereo © Tieline Pty. Ltd. 2015...
  • Page 79: Genie Distribution Backup Options

    SIP or sessionless IP connections. SmartStream PLUS Redundant IP Streaming Tieline’s proprietary SmartStream PLUS IP technology ensures you’re always on the air. The codec features dual Ethernet IP ports allowing two completely independent IP connections. There are three levels to SmartStream PLUS IP streaming.
  • Page 80 IP networks like the internet. These combined measures ensure Tieline is capable of offering a rock solid IP audio solution for distributing IP audio economically and efficiently across broadcast networks. See the procedures for...
  • Page 81: Usb File Playback

    1. Press the HOME button to return to the Home screen. 2. Select Connect, then select File and press the button. 3. Use the navigation buttons to select a file. © Tieline Pty. Ltd. 2015...
  • Page 82: Lock Or Unlock A Program In The Codec

    1. Press the HOME button to return to the Home screen. 2. Select Settings and press 3. Navigate to System and press 4. Navigate to Lock Program and press to toggle between Enabled and Disabled. © Tieline Pty. Ltd. 2015...
  • Page 83: Locking The Front Panel

    4. Navigate down to the panel Lock Timeout field and press to enter the desired time-out period in seconds. Note: The time-out period is the time in seconds before the codec front panel is relocked after being used. © Tieline Pty. Ltd. 2015...
  • Page 84 Genie Distribution User Manual v1.6 5. If you want to change the default Admin PIN or User PIN, navigate down to each in turn and press to enter a new PIN. © Tieline Pty. Ltd. 2015...
  • Page 85: Part Xxiii Connecting To The Toolbox Web-Gui

    Genie Distribution User Manual v1.6 Connecting to the ToolBox Web-GUI There are three graphical user interface (GUI) options for configuring Tieline G5 codecs: 1. Java Toolbox Web-GUI: codecs can be fully configured including program creation, dial and hangup, command and control.
  • Page 86: Opening The Java Or Html5 Web-Gui & Login

    2. When you launch Toolbox an authentication dialog prompts you to enter a password to login. The first time you log in you can enter the default setting "password" and click the OK button. Tieline highly recommends you click the hyperlink in the login dialog or visit...
  • Page 87 1. Click to launch the HTML5 Toolbox Web-GUI. 2. When you launch Toolbox for the first time an authentication dialog prompts you to enter the user name "admin" and password "password" to login, then click the OK button. Tieline highly recommends you change the password (see Changing the Default Password).
  • Page 88 6. Type the IP address of your codec into your browser with a full colon and then the new port number. Important Note: Any new port specified must be within the range 2000 to 65535 inclusive. © Tieline Pty. Ltd. 2015...
  • Page 89: Changing The Default Password

    The default password for the Toolbox Web-GUI is password. Enter this in the authentication dialog to use the Web-GUI initially and then Tieline highly recommends changing the default password to protect your codec from being tampered with during live broadcasts.
  • Page 90: Part Xxiv Using The Java Toolbox Web-Gui

    Click to select a program before loading or connecting 9 Disconnect button Click to disconnect the currently selected audio stream or a specific connection. Note: this button becomes a Connect or Unload button when all audio streams are disconnected. © Tieline Pty. Ltd. 2015...
  • Page 91 Ensure the program is not loaded or the delete function will not work). Maximize/Minimize Click to maximize a panel to view it in full-screen mode, or click to minimize back to the default panel size Close button Click to close the Connect panel. © Tieline Pty. Ltd. 2015...
  • Page 92 Genie Distribution User Manual v1.6 Inputs Panel for Input Adjustments Important Note: Tieline codecs have different input configurations, therefore the image shown may not reflect the number of inputs displayed in your codec Web-GUI. Feature Description Channel ON/OFF Buttons Click to turn each channel ON or OFF...
  • Page 93 Right-click to view audio stream bit-rate and jitter buffer statistics Maximize/Minimize Click to maximize a panel to view it in full-screen mode, or click to minimize back to the default panel size Close button Click to close the panel © Tieline Pty. Ltd. 2015...
  • Page 94 6 Maximize/Minimize Click to maximize a panel to view it in full-screen mode, or click to minimize back to the default panel size 7 Close button Click to close the Rules panel © Tieline Pty. Ltd. 2015...
  • Page 95 Click to maximize a panel to view it in full-screen mode, or click to minimize back to the default panel size 7 Close button Click to close the Alarms panel 8 Configure alarms Click to create or edit alarms. © Tieline Pty. Ltd. 2015...
  • Page 96 Ethernet Port 1 or 2. 16 IPv6 details IPv6 addressing details and configuration 17 MAC Address Device MAC address 18 IPv4 details IPv4 addressing details and configuration 19 Save Settings button Saves all configuration settings © Tieline Pty. Ltd. 2015...
  • Page 97 1. Click on the language drop-down menu arrow in the top right-hand corner of the Web-GUI page. 2. Select your language of choice. 3. Click to refresh your web-browser and display the new language selected. © Tieline Pty. Ltd. 2015...
  • Page 98: Configuring Ip Settings

    An IP address is a unique address to identify a device on a TCP/IP network. Your codec uses dual IP protocol stacks to allow your codec to work on both IPv4 and IPv6 networks. Your Tieline codec supports both DHCP (default) IP addressing and static IP addresses for dialing IPv4 connection endpoints.
  • Page 99 Internet Service Provider or to your own local area network (LAN). By default the codec is programmed for DHCP-assigned IP addresses. Static IP addresses are fixed addresses that are recommended for studio installations, so that IP address dialing remains the same over time for incoming codec connections. © Tieline Pty. Ltd. 2015...
  • Page 100 LAN. This address is allocated by the codec internally based on MAC address details. Auto Address Assignment By default the codec is programmed for connecting to an IPv6 router which automatically allocates IPv6 address details, as displayed in the following example. © Tieline Pty. Ltd. 2015...
  • Page 101 Settings panel. 2. Click the Options button at the top of the Settings panel. 3. Click in the QoS text box and enter the new value. © Tieline Pty. Ltd. 2015...
  • Page 102: Configuring Isdn

    The default setting allows Data Only. Important Note: G.711 is the algorithm used when Voice Only is selected. 5. Click the drop down arrow for Network and select the Network Type corresponding to the region © Tieline Pty. Ltd. 2015...
  • Page 103 (your codec) sends the SPID to the switch. The switch then associates the SPID with a specific Service Profile and directory number. Note: SPID numbers normally include the phone number and additional prefix or suffix digits up to 20 digits long. © Tieline Pty. Ltd. 2015...
  • Page 104 · Expected dialing behaviors, e.g. if B channels should bond or not, and whether audio streams need to use Dial and Answer Route tags. · The type of call being received by the codec, e.g. Tieline (with Tieline Session Data) versus non-Tieline sessionless calls.
  • Page 105 Configure the bonding setting that best suits the audio stream with which this Config will be associated. Bonded or Unbonded is the best setting in most situations. Note: Click the Save settings button to apply changes to the Config. © Tieline Pty. Ltd. 2015...
  • Page 106 Config 1-4 in ISDN Answer. You can also select the default algorithm. For example, if a call from a non-Tieline codec is received via B Channel 1 on Module 1 (i.e. no Dial Route has been specified in the dialing codec): 1.
  • Page 107 If it fails to receive Tieline session data within 5 seconds (i.e. a non- Tieline codec is calling, or a Tieline codec with session data disabled), it will use the settings in the ISDN Answering Config instead.
  • Page 108 Allow Answering of Sessionless ISDN Calls Only Select Sessionless Only when answering ISDN calls from non-Tieline codecs only. When Sessionless Only is selected, the codec will not wait to receive the Tieline session data. This reduces the time taken to answer an inbound sessionless call.
  • Page 109: Configuring Pots

    The default Config settings for POTS modules are designed to suit Tieline codecs. These settings will need to be adjusted to connect to non-Tieline POTS codecs or connect in Analog Phone mode.
  • Page 110 Calls are answered based on the POTS Answer settings in Config 1 & 2. Adjustments to these Config settings are not normally necessary when connecting between Tieline codecs. They are normally adjusted when connecting to non-Tieline codecs over POTS (see...
  • Page 111 When enabled the module will allow audio monitoring of modem tones during connection in POTS Codec mode via the phone input. By default, the following phone input monitoring rules apply when multiple POTS G5 modules are installed in a codec and multiple POTS connections are dialed. © Tieline Pty. Ltd. 2015...
  • Page 112 · Expected dialing behaviors and encoding, e.g. whether audio streams use Route tags and which algorithm is used. If you answer a call from a non-Tieline codec you will need to create an answering "Config" to determine which module in the codec will answer the call and the settings used when connecting.
  • Page 113 POTS connections. When dialing Tieline to Tieline over POTS using the Merlin or Genie family of codecs, you can configure a Dial Route in the dialing codec's program and a corresponding Answer Route in the answering codec's program. This will ensure a particular audio stream is routed between two codecs consistently.
  • Page 114 Config 1 or 2 in POTS Answer. You can also select the default algorithm. For example, if a call from a non-Tieline codec is received via POTS Module 1 (i.e. no Dial Route has been specified in the dialing codec): 1.
  • Page 115: Configuring Input/Output Settings

    3. When you select AES3, the display changes to reflect 100% input levels; slider and input on/off controls are locked on. Important Note: Input levels can only be adjusted on analog inputs. See Configuring AES3 Input Audio for more information about the digital inputs and outputs. © Tieline Pty. Ltd. 2015...
  • Page 116 Audio levels on the Input panel should be set to ensure audio peaks average at the first yellow indications on the PPM meters, which represents +4dBu. These levels should also be checked against the Input PPM Meters on the Master panel. © Tieline Pty. Ltd. 2015...
  • Page 117 1. Open the Java Toolbox Web-GUI and click the Settings symbol at the top of the screen to open the Settings panel. 2. Click the Audio tab and use the drop-down menu to select your preferred AES Output Clock setting, then click Save Settings. © Tieline Pty. Ltd. 2015...
  • Page 118: Configure Mono Or Stereo Peer-To-Peer Programs

    Important Note: When you decide to use an existing program as a template, the new program inherits all the settings of the template program and you can adjust these settings as required by continuing through the program wizard. © Tieline Pty. Ltd. 2015...
  • Page 119 Next. Important Note: See RS232 Data Configuration for detailed information on RS232 data and see Enabling Relays and RS232 Data for more information on relay operations. 6. Configure destination codec dialing and encoding settings: © Tieline Pty. Ltd. 2015...
  • Page 120 The Return Audio Port is used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the default port value for the Return Audio Port is Automatic.
  • Page 121 Important Note: Dual SmartStream PLUS redundant streaming over both Ethernet ports mitigates lost packets on either link and will provide IP network backup if an IP link is lost. To learn more about SmartStream PLUS redundant IP streaming visit http:// www.tieline.com/Transports/SmartStream-IP © Tieline Pty. Ltd. 2015...
  • Page 122 Dialing settings for this ISDN audio stream are now complete. Select POTS Codec in the Mode drop-down menu to encode/decode using POTS, or select Analog Phone to configure a standard analog phone call, then click Next. © Tieline Pty. Ltd. 2015...
  • Page 123 Disconnect is pressed either on the dialing codec's keypad, or in the Web-GUI. To configure a backup connection: 1. Click to select the check-box for Create a Backup Connection. Adjust the parameters and click Next. © Tieline Pty. Ltd. 2015...
  • Page 124 The time frame against which lost data is measured Keep Alive The keep connection alive time before failing over to a backup connection; Tieline RTP pings every second to confirm connectivity Automatic Resume Select the check-box to configure fail back to a higher...
  • Page 125 USB port. 2. Specify the parameters as outlined in the instructions on the right-hand pane of the panel, then click Save Program to complete program configuration. © Tieline Pty. Ltd. 2015...
  • Page 126 To stop file playback open the Master panel in the Web-GUI, click to select the file playback connection, then click Disconnect. 3. Click Finish to exit the wizard. © Tieline Pty. Ltd. 2015...
  • Page 127: Configure 2 Mono Peer-To-Peer Dialing Connections In Genie

    · It is possible to save audio stream or program settings at several points throughout the program wizard and use default settings to save configuration time. · Failover and SmartStream PLUS redundant streaming are not available with SIP or sessionless IP connections. © Tieline Pty. Ltd. 2015...
  • Page 128 4. This audio stream connection in the wizard will allow the codec to dial and connect the first audio stream of the two audio streams being configured. Enter the name of the connection in the text box, then click Next. © Tieline Pty. Ltd. 2015...
  • Page 129 The Return Audio Port is used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the default port value for the Return Audio Port is Automatic. Note: Automatic indicates that the codec will arbitrarily allocate the return port value and send this information to the codec to which you are dialing.
  • Page 130 · Fixed Buffer Level and enter the Jitter Depth, which must be between 12ms and 5000ms depending on the algorithm you select. · Local and Remote FEC settings if required. Click the check-box to select Enable Redundant SmartStream PLUS and configure © Tieline Pty. Ltd. 2015...
  • Page 131 Enable bonded connections check-box to configure and bond multiple B channels. Next, click Save Program to save the program with default algorithm settings, or click Next to specify a different algorithm and configure a backup connection if required. (recommended). © Tieline Pty. Ltd. 2015...
  • Page 132 Dialing configuration settings for this POTS audio stream are now complete. Configuring a Backup Connection or Auto Reconnect At this point in the wizard you can choose to configure Auto Reconnect or create a backup © Tieline Pty. Ltd. 2015...
  • Page 133 · If you enter a directory name, all the files within the directory will be played back. We recommend you save all audio files as a playlist and link to this if you want them to play out sequentially. Please note that "M3U" is the playlist file format supported by the codec. © Tieline Pty. Ltd. 2015...
  • Page 134 2 x peer-to-peer answering program for the Genie Distribution codec answering the calls. Important Notes: On each of the codecs from which the calls originate create a program with two separate mono audio streams and associated dialing connections (see Configure © Tieline Pty. Ltd. 2015...
  • Page 135 · Select 2 x Mono Peer-to-Peer, or if you want to use an existing program as a template, select this option. Then click Next. 3. Enter a name for the Audio Stream and select Answer only. Then click Next. © Tieline Pty. Ltd. 2015...
  • Page 136 4. Enter the name of the connection in the text box, then click Next. 5. Configure the transport settings: For IP click the drop-down Session Protocol menu and select Tieline Codecs and ensure the Any check-box is not selected, then click Next.
  • Page 137 1 on the codec receiving the call. By default, Return Audio Port 9000 is the port specified for the first IP connection made by any Tieline codec. If you change the default port settings on the dialing codec, copy this setting into the answering codec program.
  • Page 138 Disconnect. 8. Enter a name for the second Audio Stream and select Answer only. Then click Next. 9. Enter the name of the second audio stream connection in the text box and click Next. © Tieline Pty. Ltd. 2015...
  • Page 139 Programs panel and in the Master panel. When this program is loaded any codec connecting using IP1 (using default Tieline IP port settings) will be routed to output 1 on the codec and a codec dialing in using IP2 will be routed to output 2.
  • Page 140: Configure 2 Or 3 Stereo Peer-To-Peer Programs

    About Program Dialing. 1. Open the Java Toolbox Web-GUI and click the Programs symbol at the top of the screen to display the Programs panel. 2. Click the New Program button to open the wizard and: © Tieline Pty. Ltd. 2015...
  • Page 141: Tieline Pty. Ltd

    Enter the name of the connection in the text box, then click Next. 5. Follow the instructions on the right-hand side of the panel to configure the transport settings for the connection, then click Next. © Tieline Pty. Ltd. 2015...
  • Page 142 The Return Audio Port is used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the default port value for the Return Audio Port is Automatic.
  • Page 143 ETH2. The redundant stream uses Send Audio Port 9001 by default and the Return Audio Port allocated is Automatic. Note: Automatic indicates that the codec will arbitrarily allocate the return port value and send this information to the codec to which you are dialing. © Tieline Pty. Ltd. 2015...
  • Page 144 Next, click Save Program to save the program with default algorithm settings, or click Next to specify a different algorithm and configure a backup connection if required. (recommended). Dialing settings for this ISDN audio stream are now complete. © Tieline Pty. Ltd. 2015...
  • Page 145 Module 2 to specify which POTS module will dial. Next, click Save Program to save the program with default settings, or click Next to specify algorithm settings and configure a backup connection if required (recommended). Dialing settings for this POTS audio stream are now complete. © Tieline Pty. Ltd. 2015...
  • Page 146 Removing the USB drive while audio is playing from it will result in poor audio quality and should be avoided. If it is removed accidentally you must reboot the codec to ensure USB failover will work in future. © Tieline Pty. Ltd. 2015...
  • Page 147 4. Continue through the steps in the wizard to complete configuration of the second audio stream in the same way as the first peer-to-peer audio stream was configured. 5. Click Save Program at the end of this process, then click Finish to exit the wizard. Note: © Tieline Pty. Ltd. 2015...
  • Page 148 The newly created program will be displayed in the left pane within the Programs panel and in the Master panel. Select and connect audio streams in a program using the Master panel, or dial the program manually using the codec front panel. © Tieline Pty. Ltd. 2015...
  • Page 149: Configure 2 X Stereo + 2 X Mono Peer-To-Peer Dialing Programs

    · POTS is not supported for stereo audio stream connections. · Selection of a mono algorithm and associated settings is the only difference when comparing configuration of a mono audio stream to a stereo audio stream. © Tieline Pty. Ltd. 2015...
  • Page 150 Enter the name of the connection in the text box, then click Next. 5. Follow the instructions on the right-hand side of the panel to configure the transport settings for the connection, then click Next. © Tieline Pty. Ltd. 2015...
  • Page 151 The Return Audio Port is used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the default port value for the Return Audio Port is Automatic.
  • Page 152 ETH2. The redundant stream uses Send Audio Port 9001 by default and the Return Audio Port allocated is Automatic. Note: Automatic indicates that the codec will arbitrarily allocate the return port value and send this information to the codec to which you are dialing. © Tieline Pty. Ltd. 2015...
  • Page 153 Next, click Save Program to save the program with default algorithm settings, or click Next to specify a different algorithm and configure a backup connection if required. (recommended). Dialing settings for this ISDN audio stream are now complete. © Tieline Pty. Ltd. 2015...
  • Page 154 1. At this point in the wizard you can choose to configure Auto Reconnect or create a backup connection for the audio stream you are configuring. Click to deselect Enable Auto Reconnect and click to select the check-box for Create a Backup Connection, then click Next. © Tieline Pty. Ltd. 2015...
  • Page 155 Master panel in the Java Toolbox Web-GUI, click to select the file playback connection, then click Disconnect. Configure the Second Peer-to-Peer Audio Stream 1. Enter a name for the second Audio Stream associated with the second stereo peer-to-peer connection and select Dial only. Then click Next. © Tieline Pty. Ltd. 2015...
  • Page 156 The newly created program will be displayed in the left pane within the Programs panel and in the Master panel. Select and connect audio streams in a program using the Master panel, or dial the program manually using the codec front panel. © Tieline Pty. Ltd. 2015...
  • Page 157: Configure Stereo + 4 X Mono Peer-To-Peer Dialing Programs

    · To learn more about programs see the section titled About Program Dialing. · The stereo audio stream is configured first and then the four mono audio streams. · Failover and SmartStream PLUS redundant streaming are not available with SIP or © Tieline Pty. Ltd. 2015...
  • Page 158 Use the default settings for IP connections. 4. This audio stream connection in the wizard will configure the codec to connect the first audio stream. Enter the name of the connection in the text box, then click Next. © Tieline Pty. Ltd. 2015...
  • Page 159 The Return Audio Port is used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the default port value for the Return Audio Port is Automatic.
  • Page 160 ETH2. The redundant stream uses Send Audio Port 9001 by default and the Return Audio Port allocated is Automatic. Note: Automatic indicates that the codec will arbitrarily allocate the return port value and send this information to the codec to which you are dialing. © Tieline Pty. Ltd. 2015...
  • Page 161 Next, click Save Program to save the program with default algorithm settings, or click Next to specify a different algorithm and configure a backup connection if required. (recommended). Dialing settings for this ISDN audio stream are now complete. © Tieline Pty. Ltd. 2015...
  • Page 162 Module 2 to specify which POTS module will dial. Next, click Save Program to save the program with default settings, or click Next to specify algorithm settings and configure a backup connection if required (recommended). Dialing settings for this POTS audio stream are now complete. © Tieline Pty. Ltd. 2015...
  • Page 163 Removing the USB drive while audio is playing from it will result in poor audio quality and should be avoided. If it is removed accidentally you must reboot the codec to ensure USB failover will work in future. © Tieline Pty. Ltd. 2015...
  • Page 164 (first mono audio stream) in the same way as the first audio stream was configured. Configure the remaining mono audio streams in the same way. Click Save Program at the end of this process, then click Finish to exit the wizard. © Tieline Pty. Ltd. 2015...
  • Page 165 The newly created program will be displayed in the left pane within the Programs panel and in the Master panel. Select and connect audio streams in a program using the Master panel, or dial the program manually using the codec front panel. © Tieline Pty. Ltd. 2015...
  • Page 166: Configure 6 X Mono Peer-To-Peer Dialing Programs

    · Failover and SmartStream PLUS redundant streaming are not available with SIP or © Tieline Pty. Ltd. 2015...
  • Page 167 Enter the name of the connection in the text box, then click Next. 5. Follow the instructions on the right-hand side of the panel to configure the transport settings for the connection, then click Next. © Tieline Pty. Ltd. 2015...
  • Page 168 The Return Audio Port is used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the default port value for the Return Audio Port is Automatic.
  • Page 169 ETH2. The redundant stream uses Send Audio Port 9001 by default and the Return Audio Port allocated is Automatic. Note: Automatic indicates that the codec will arbitrarily allocate the return port value and send this information to the codec to which you are dialing. © Tieline Pty. Ltd. 2015...
  • Page 170 Next, click Save Program to save the program with default algorithm settings, or click Next to specify a different algorithm and configure a backup connection if required. (recommended). Dialing settings for this ISDN audio stream are now complete. © Tieline Pty. Ltd. 2015...
  • Page 171 Module 2 to specify which POTS module will dial. Next, click Save Program to save the program with default settings, or click Next to specify algorithm settings and configure a backup connection if required (recommended). Dialing settings for this POTS audio stream are now complete. © Tieline Pty. Ltd. 2015...
  • Page 172 Removing the USB drive while audio is playing from it will result in poor audio quality and should be avoided. If it is removed accidentally you must reboot the codec to ensure USB failover will work in future. © Tieline Pty. Ltd. 2015...
  • Page 173 4. Continue through the steps in the wizard to complete configuration of the second mono audio stream in the same way as the first audio stream was configured. Configure the remaining mono audio streams in the same way. © Tieline Pty. Ltd. 2015...
  • Page 174 The newly created program will be displayed in the left pane within the Programs panel and in the Master panel. Select and connect audio streams in a program using the Master panel, or dial the program manually using the codec front panel. © Tieline Pty. Ltd. 2015...
  • Page 175: Configure Multi-Unicast Dialing Programs

    · Ensure you have sufficient connection bandwidth at the local codec to support all the connections to which you are connecting. · SmartStream PLUS is not available for multi-unicast connections. · If a codec is answering more than one mono or stereo multi-unicast connection it is © Tieline Pty. Ltd. 2015...
  • Page 176 5. Follow the instructions on the right-hand side of the panel to configure the transport settings for the connection, then click Next. Note: only the first connection dialed in a multi-unicast program can encode and decode audio. All other connections are unidirectional and encode only. © Tieline Pty. Ltd. 2015...
  • Page 177 The Return Audio Port is used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the default port value for the Return Audio Port is Automatic.
  • Page 178 · Local and Remote FEC settings if required. 7. Select the Enable Auto Reconnect check-box if you want to enable this feature. 8. Select the Create another dialing connection check-box to configure another connection, then click Next. © Tieline Pty. Ltd. 2015...
  • Page 179 The newly created program will be displayed in the left pane within the Programs panel and in the Master panel. Select and connect audio streams in a program using the Master panel, or dial the program manually using the codec front panel. © Tieline Pty. Ltd. 2015...
  • Page 180 The Master panel in the ToolBox Web-GUI is used to monitor connection details and view PPMs, as displayed in the following image. Click the blue arrow in the Program/Cxn column to expand and minimize multiple connection details for a program that you dial (as displayed below). © Tieline Pty. Ltd. 2015...
  • Page 181: Configure Multicast Server Programs

    WANs. Important Notes: · When a connection is dialed Tieline codecs normally use session data to configure settings like the algorithm, connection bit rate and sample rate etc. Multicast connections do not use session data and it is imperative that all codecs are configured with the same connection settings prior to connecting, or they will not be able to join multicast streaming sessions.
  • Page 182 · Select Multicast Server, 2 x Multicast Server or 3 x Multicast Server according to how you want to stream multicast audio, or if you want to use an existing program as a template, select this option. Then click Next. © Tieline Pty. Ltd. 2015...
  • Page 183 Multicast Server or Multicast Client when you first create the program in the wizard. · The TTL value you need to use is dependent upon your network infrastructure. Please consult your network administrator if you are unsure about how to configure this setting. © Tieline Pty. Ltd. 2015...
  • Page 184 Dial the multicast server program connection first and then connect multicast client codec programs to begin receiving multicast audio packets. Select and connect audio streams a program using the Master panel, or dial the program manually using the codec front panel. © Tieline Pty. Ltd. 2015...
  • Page 185: Configure Multicast Client Programs

    Genie Distribution codecs also support 3 simultaneous client audio stream connections via 2 x Multicast Client or © Tieline Pty. Ltd. 2015...
  • Page 186 IP streaming interface is used to dial this connection, e.g. Primary (port ETH1) or Secondary (port ETH2), then click Next. Note: By default Any will select ETH1 if it is available and ETH2 if it is unavailable. © Tieline Pty. Ltd. 2015...
  • Page 187 10.Click Save Program to complete configuration of the program. Important Notes: Continue through the wizard to configure audio streams for 2 x Multicast Client or 3 x Multicast Client programs as required, then click Save © Tieline Pty. Ltd. 2015...
  • Page 188: Configure Sip Settings

    · Failover and SmartStream PLUS redundant streaming are not available with SIP connections. · When connecting to a Tieline G3 codec using SIP you need to manually select the G3 audio reference level in the codec. To do this select SETTINGS >...
  • Page 189 6. Navigate to SETTINGS > SIP > Accounts to verify that the account has been registered to the SIP server. The registration symbol appears when it is activated successfully. © Tieline Pty. Ltd. 2015...
  • Page 190: Configure Peer-To-Peer Sip Programs

    Note: The following example will display how to configure a dial and answer program. If you want the codec to either dial or answer only, select the option and the wizard will automatically display screens to allow you to configure the codec correctly. © Tieline Pty. Ltd. 2015...
  • Page 191 At this point you can click Save Program and save the program with default algorithm and jitter settings. Alternatively, click Next to confirm and specify algorithm and jitter settings for this connection and configure backup audio settings (recommended). © Tieline Pty. Ltd. 2015...
  • Page 192 · The default UDP audio port when using SIP for a peer-to-peer connection is 5004 in Tieline codecs. To contact a codec that is behind a firewall or NAT-enabled router, it is essential that this and all other relevant ports are open and forwarded to the other device.
  • Page 193: Multiple Peer-To-Peer Sip Programs

    SIP call and a default peer-to-peer program will be loaded. There is no Tieline session data transferred during SIP calls to assist with configuring the codec. Important Notes: · Remember to lock an answering program in a codec when answering multiple SIP calls.
  • Page 194: Dial/Disconnect Multiple Audio Streams

    Load and Connect Multiple Audio Streams within a Program 1. Click to select the program you want to load from the Programs list. 2. Click Connect to load the program and connect all audio streams. © Tieline Pty. Ltd. 2015...
  • Page 195 Disconnect a Single Audio Stream Connection 1. Click to select the audio stream connection you want to disconnect. 2. Click the Disconnect button. 3. Click Yes in the confirmation dialog to disconnect all audio stream connections. © Tieline Pty. Ltd. 2015...
  • Page 196: View/Edit/Delete Programs

    2. Click to select a program listed on the left hand side of the Programs panel and then right- click to display menu options. 3. Select and click Delete Program. 4. Click Yes in the confirmation dialog. © Tieline Pty. Ltd. 2015...
  • Page 197: Edit File Playback Settings

    1. Open the Web-GUI and click the Settings symbol at the top of the screen to display the Settings panel. 2. Click the Reset/Restore button at the top of the Settings panel. © Tieline Pty. Ltd. 2015...
  • Page 198: Backup And Restore Functions

    · IP address, port, algorithm, jitter buffer, FEC and bit rate settings (etc.) for audio stream connections. Creating Backup Files 1. Open the Java Toolbox Web-GUI and click the Settings symbol at the top of the screen to © Tieline Pty. Ltd. 2015...
  • Page 199 1. Open the Java Toolbox Web-GUI and click the Settings symbol at the top of the screen to display the Settings panel. 2. Click the Reset/Restore button at the top of the Settings panel. 3. Click Restore. © Tieline Pty. Ltd. 2015...
  • Page 200: Lock Or Unlock Programs

    Settings panel. 2. Click the Options button at the top of the Settings panel. 3. Click the Lock Loaded User Program check-box to lock or unlock a user program in the codec. © Tieline Pty. Ltd. 2015...
  • Page 201: Configuring Snmp In The Codec

    2.system.sysLocation" SNMP attribute. Contact A text identifier for the contact person for this managed node, together with information on how to contact this person. R/O Community SNMP provides two types of access, namely Read-Only access and © Tieline Pty. Ltd. 2015...
  • Page 202: Download Logs

    Management Information Base (MIB) files are required for SNMP applications to interact with your Tieline codec and interpret SNMP data. The codec supports SNMPv1 and SNMPv2 MIB protocols. The required MIB files can be downloaded from the codec using the following link in a PC web browser connected to the same network as your codec: ·...
  • Page 203: Configuring Alarms

    Genie Distribution User Manual v1.6 2. Click Download Logs. 3. Save the file to your computer and then send it as a .zip file to Tieline support via support@tieline.com Download Event Logs Event logs can be downloaded from the codec and viewed using any text editor, e.g. Microsoft®...
  • Page 204 Configuring an Alarm's Severity Level Codec alarms can be configured for three different severity levels: 1. Click an alarm in the Alarm Type pane to highlight it. 2. Click the Severity drop-down menu and select the preferred severity level. © Tieline Pty. Ltd. 2015...
  • Page 205 1. Click Input Silence to highlight the alarm and ensure it is Enabled. 2. Configure the dBFS threshold and timeout duration in seconds within the Conditions pane and ensure the input check-boxes are selected. An alarm will be raised when these thresholds are breached. © Tieline Pty. Ltd. 2015...
  • Page 206 1. Click to select the Send SNMP trap check-box. 2. Click edit to open the Enter the SNMP trap target dialog and enter the SNMP trap target, then click OK. © Tieline Pty. Ltd. 2015...
  • Page 207 Java Toolbox Web-GUI screen. 3. The codec front panel ALARM LED will stop flashing and illuminate solid red. The state of other alerts may change, as per settings. Alarm Dissemination © Tieline Pty. Ltd. 2015...
  • Page 208: Rs232 Data Configuration

    The codec supports both in-band and out-of-band data depending on the connection transport and algorithm you are using. RPTP data is automatically enabled when using the Tieline Music or MusicPLUS algorithms over any transport. Over IP it is also possible to enable synchronized out-of- band data using any algorithm.
  • Page 209 · RS232 data can be sent from the dialing codec to all endpoints of a multi-unicast or multicast connection if your codec is capable of these connections. Note: Bidirectional RS232 data is only available on the first connection dialed when multi-unicasting. © Tieline Pty. Ltd. 2015...
  • Page 210: Creating Rules

    1. Click the first rule in the Rules panel. 2. Click the drop-down Input arrow and select the control port input which will trigger program connection and disconnection. 3. Click the drop-down Program arrow to select the program to be connected. © Tieline Pty. Ltd. 2015...
  • Page 211 Use this rule allow a local codec's control port input to change the state of a remote relay output. 1. Click the fourth rule in the Rules panel. 2. Click the drop-down arrow to select the local control port input used to control a remote relay output. © Tieline Pty. Ltd. 2015...
  • Page 212: Upgrading Codec Firmware

    3. Click Yes in the confirmation dialog. 24.29 Upgrading Codec Firmware To download the latest codec firmware visit http://www.tieline.com/Support/Latest-Firmware. Manual Firmware Upgrades The following procedure explains how to perform codec firmware upgrades with a downloaded firmware file saved to your PC.
  • Page 213 Important Note: Firmware upgrade files are very large and it is usually much quicker to download the file to your PC first and then upgrade the codec manually using the Manual Firmware Upgrade procedure. © Tieline Pty. Ltd. 2015...
  • Page 214: Part Xxv Using The Html5 Toolbox Web-Gui

    New panels automatically open in the top left of the screen. Position the mouse pointer over a panel's Title bar and click and drag to move a panel and reposition it in a preferred screen position. © Tieline Pty. Ltd. 2015...
  • Page 215 4 Load Unload Click Load to load the currently selected program in the button Programs list; the button changes automatically to Unload after loading, to allow unloading of a program when required. © Tieline Pty. Ltd. 2015...
  • Page 216 Click to connect/disconnect all connections in an audio stream. Connect/Disconnect button 3 Connection Connect/ Click to connect/disconnect an individual connection. Disconnect button 4 Show/Hide Arrow Click to show/hide audio stream and connection details. 5 Close button Click to close the panel. Statistics Panel © Tieline Pty. Ltd. 2015...
  • Page 217 2 Show/Hide Arrow Click to show/hide individual connection statistics. 3 Close button Click to close the panel. PPMs Panel Feature Description 1 PPM Meters 6 PPM meters. 2 Close button Click to close the panel. © Tieline Pty. Ltd. 2015...
  • Page 218 Genie Distribution User Manual v1.6 Inputs Panel for Input Adjustments Important Note: Tieline codecs have different input configurations, therefore the image shown may not reflect the number of inputs displayed in your codec Web-GUI. Feature Description Settings button Click to adjust input Name, Type and IGC.
  • Page 219 Click to configure a relay to toggle based on connection's status connection status. Back / Add New Rule button Click to add a new rule, or exit the rule creation function. Close button Click to close the panel. © Tieline Pty. Ltd. 2015...
  • Page 220 Web-GUI alarm notifications. 3 Close button Click to close the panel. 4 Relay drop-down selection Click the drop-down arrow to select a relay to open when an alarm using the current severity level is activated. © Tieline Pty. Ltd. 2015...
  • Page 221 Select the check-box to enable SNMP traps to be sent (for alarms using the selected severity level). Current Alarms Feature Description 1 Current alarm description View a list of active alarms in the codec 2 Close button Click to close the panel Alarm History © Tieline Pty. Ltd. 2015...
  • Page 222 Genie Distribution User Manual v1.6 Feature Description 1 Alarm history description View the history of previous alarms in the codec. 2 Close button Click to close the Alarms panel. 3 Purge History button Click to clear the alarm history. © Tieline Pty. Ltd. 2015...
  • Page 223 Click to open the panel; reset codec default settings and perform backup/restore of codec programs and settings. 8 Licensing tab Click to open the panel; select a license file and install it in the codec. © Tieline Pty. Ltd. 2015...
  • Page 224 SNMP. Also configure the AES Output Clock sample rate. 15 MAC Address / Link Click to open the panel and view the device MAC address and Local IPv6 local network address created by the codec. © Tieline Pty. Ltd. 2015...
  • Page 225 Click to open the codec user manual in a new browser, or view support information (Note: the codec name displayed will vary by product type) 3 Support website link Click to visit the support page on the Tieline website. 4 Email Support Click to email Tieline support. 5 Event Logs...
  • Page 226 Language Selection The HTML5 Toolbox Web-GUI offers language support for several languages. 1. Click on the Language drop-down menu arrow in the top right-hand corner of the Web-GUI page. 2. Select the preferred language to display. © Tieline Pty. Ltd. 2015...
  • Page 227: Using The Html5 Toolbox Quick Connect Web-Gui

    If programs are saved in the codec they are displayed in the Program Loader panel. 1. Click to select a program in the Program Loader panel and click the Load button to load it in the codec. © Tieline Pty. Ltd. 2015...
  • Page 228 To unload a program click the Unload button. Dial a Loaded Program 1. Click the Connect button in the Quick Connect panel to dial a loaded program. Note: After connecting, the Connect button changes to a Disconnect button. © Tieline Pty. Ltd. 2015...
  • Page 229 Genie Distribution User Manual v1.6 Disconnect a Loaded Program 1. Click the Disconnect button in the Quick Connect panel. 2. Click Yes in the confirmation dialog to disconnect the connection. © Tieline Pty. Ltd. 2015...
  • Page 230 · The transcriptor algorithm is for closed captioning and not normal broadcast configurations. 1. Click the drop-down Transport menu arrow in the Quick Connect panel and select IP. 2. Click the drop-down Algorithm menu and select an algorithm. © Tieline Pty. Ltd. 2015...
  • Page 231 1. Click the drop-down Transport menu arrow in the Quick Connect panel and select ISDN. 2. Click the drop-down Algorithm menu and select an algorithm. 3. Click the drop-down B Channels menu and select the number of channels required for this connection. © Tieline Pty. Ltd. 2015...
  • Page 232 3. Enter the phone number in the Destination text box. © Tieline Pty. Ltd. 2015...
  • Page 233 Commander G3 codec. The G3 metering scale is between -11dBu and +18dBu. Mono and Stereo PPM Metering When connected with a mono program the codec will display a mix of inputs 1 and 2 on PPM1. PPM 3 displays the level of return audio. © Tieline Pty. Ltd. 2015...
  • Page 234: Configuring Ip Settings

    An IP address is a unique address to identify a device on a TCP/IP network. Your codec uses dual IP protocol stacks to allow your codec to work on both IPv4 and IPv6 networks. Tieline codecs support both DHCP (default) IP addressing and static IP addresses for dialing IPv4 connection endpoints.
  • Page 235 Click the Edit button in the Network panel to configure settings. The codec is capable of automatic DHCP address assignment, or manually configured static IPv4 address configuration via the drop- down Configure IPv4 menu. If you want to ignore IPv4 settings select Off. © Tieline Pty. Ltd. 2015...
  • Page 236 A router-allocated IP address with 'global' visibility, details of which are displayed in the Address, Prefix size and Gateway text boxes. 2. Link Local: A local address which can only be used to connect to another device directly © Tieline Pty. Ltd. 2015...
  • Page 237 1. Click the Edit button in the Network panel to configure settings. 2. Click Save to store all configuration settings. Configuring QoS 1. Open the HTML5 Toolbox Web-GUI and click Settings and then click Options to open the Options panel. © Tieline Pty. Ltd. 2015...
  • Page 238: Configuring Isdn

    ISDN module should connect. ISDN module settings may need to be adjusted depending on your country and network requirements. 1. Open the HTML5 Toolbox Web-GUI and click Modules to view and configure ISDN site settings. © Tieline Pty. Ltd. 2015...
  • Page 239 6. Click the drop-down Line Type arrow and select your preferred option. Ask your Telco whether your ISDN line is Point-to-Point or Point-to-Multipoint. By default select Point-to- Multipoint, unless your switch type is an AT&T 5ESS custom point-to-point. © Tieline Pty. Ltd. 2015...
  • Page 240 ISDN Answer Configs are used to determine how codec ISDN modules will behave when answering ISDN calls. The following image explains the difference between answering calls from Tieline codecs sending session data, and non-Tieline codecs making sessionless ISDN calls. Codecs sending Tieline Session Data contain all the information required to connect, e.g.
  • Page 241 · Expected dialing behaviors, e.g. if B channels should bond or not, and whether audio streams need to use Dial and Answer Route tags. · The type of call being received by the codec, e.g. Tieline (with Tieline Session Data) versus non-Tieline sessionless calls.
  • Page 242 Dial Route and Answer Route tags allow you to associate a B channel (or channels) in a Config with a particular incoming audio stream from either Tieline or non-Tieline codecs. This is not necessary in simple point-to-point ISDN audio stream configurations, however it is very useful in multiple audio stream codecs using multiple B channels.
  • Page 243 Config 1-4 in ISDN Answer. You can also select the default algorithm. For example, if a call from a non-Tieline codec is being received via B Channel 1 on Module 1 (i.e. no Dial Route has been specified in the dialing codec): 1.
  • Page 244 If it fails to receive Tieline session data within 5 seconds (i.e. a non- Tieline codec is calling, or a Tieline codec with session data disabled), it will use the settings in the ISDN Answering Config instead.
  • Page 245: Configuring Pots

    Tieline session data and sessionless ISDN calls at different times. They can also support connections using other transports such as IP or POTS. The following example shows how a Tieline codec can be configured to answer up to 4 separate mono ISDN calls at different times from both Tieline and non-Tieline codecs, as well as two mono IP audio streams.
  • Page 246 The default Config settings for POTS modules are designed to suit Tieline codecs. These settings will need to be adjusted to connect to non-Tieline POTS codecs or connect in Analog Phone mode.
  • Page 247 Calls are answered based on the POTS Answer settings in Config 1 & 2. Adjustments to these Config settings are not normally necessary when connecting between Tieline codecs. They are usually adjusted when connecting to non-Tieline codecs over POTS (see...
  • Page 248 · Expected dialing behaviors and encoding, e.g. whether audio streams use Route tags and which algorithm is used. If you answer a call from a non-Tieline codec you will need to create an answering "Config" to determine which module in the codec will answer the call and the settings used when connecting.
  • Page 249 · POTS Answer Config settings are applied to POTS Codec connections and not Analog Phone connections. · When receiving a call from a Tieline codec with session data enabled (i.e. not Sessionless), the algorithm setting from the dialing codec overrides the setting in the POTS Answer Config menu.
  • Page 250 POTS connections. When dialing Tieline to Tieline over POTS using the Merlin or Genie family of codecs, you can configure a Dial Route in the dialing codec's program and a corresponding Answer Route in the answering codec's program. This will ensure a particular audio stream is routed between two codecs consistently.
  • Page 251: Configuring Input/Output Settings

    Config 1 or 2 in POTS Answer. You can also select the default algorithm. For example, if a call from a non-Tieline codec is received via POTS Module 1 (i.e. no Dial Route has been specified in the dialing codec): 1.
  • Page 252 Audio levels on the Input panel should be set to ensure audio peaks average at the first yellow indications on the PPM meters, which represents +4dBu. These levels should also be checked against the Input PPM Meters on the Master panel. © Tieline Pty. Ltd. 2015...
  • Page 253: Configure Sip Settings

    SIP provides superior interoperability between different brands of codecs due to its standardized protocols for connecting devices and is intended to be used when connecting Tieline codecs to non- Tieline devices. Devices primarily use SIP to dial another device’s SIP address and find its location with a minimum of fuss.
  • Page 254 · Failover and SmartStream PLUS redundant streaming are not available with SIP connections. · When connecting to a Tieline G3 codec using SIP you need to manually select the G3 audio reference level in the codec. To do this select SETTINGS >...
  • Page 255 > SIP > Accounts to verify that the account has been registered to the SIP server. The registration symbol appears when it is activated successfully. Important Notes: Some ISPs may block SIP traffic over UDP port 5060. © Tieline Pty. Ltd. 2015...
  • Page 256: Load, Unload And Dial A Program

    To connect audio streams and connections within an existing program there are three options: 1. Click the program Connect/Disconnect symbol and then click Connect; this connects all active audio streams and connections associated with the program. © Tieline Pty. Ltd. 2015...
  • Page 257 2. Click the audio stream Connect/Disconnect symbol and then click Connect; this connects all connections associated with this audio stream. 3. Click the connection Connect/Disconnect symbol and then click Connect; this connects an individual audio stream connection. © Tieline Pty. Ltd. 2015...
  • Page 258 2. Click the audio stream Connect/Disconnect symbol and then click Disconnect to disconnect an individual audio stream and all associated connections. 3. Click the connection Connect/Disconnect symbol to disconnect an individual audio stream connection. © Tieline Pty. Ltd. 2015...
  • Page 259: Reset Factory Default Settings

    Reset to display the Reset panel. 2. Click one of the available reset options to adjust codec settings, or reboot the codec. Note: Hover with the mouse pointer over the Information symbol to view a tool-tip for each reset option.. © Tieline Pty. Ltd. 2015...
  • Page 260: Backup And Restore Functions

    · IP address, port, algorithm, jitter buffer, FEC and bit rate settings (etc.) for audio stream connections. Creating Backup Files 1. Open the HTML5 Toolbox Web-GUI and click Settings at the top of the screen, then click Reset to display the Reset panel. © Tieline Pty. Ltd. 2015...
  • Page 261 Include programs check-box and deselect the Include system check-box if you are only copying programs onto codecs. 4. Click Restore and select the .tgz file you want to load onto the codec. A Success dialog confirms the files are restored. © Tieline Pty. Ltd. 2015...
  • Page 262: Lock Or Unlock Programs

    4. Click Save to store the new configuration. Important Note: · A black Padlock symbol appears next to the program name in the Connections panel and in the Program Loader panel, to indicate a program is locked in the © Tieline Pty. Ltd. 2015...
  • Page 263: Configuring Snmp In The Codec

    1. Open the HTML5 Toolbox Web-GUI and click Settings at the top of the screen, then click Options to display the Options panel. 2. Click the Edit button to configure settings. 3. Click in the text boxes to enter SNMP configuration settings. © Tieline Pty. Ltd. 2015...
  • Page 264: Download Logs

    Management Information Base (MIB) files are required for SNMP applications to interact with your Tieline codec and interpret SNMP data. The codec supports SNMPv1 and SNMPv2 MIB protocols. The required MIB files can be downloaded from the codec using the following link in a PC web browser connected to the same network as your codec: ·...
  • Page 265 Genie Distribution User Manual v1.6 3. Save the file to your computer and then send it as a .zip file to Tieline support via support@tieline.com Download Event Logs Event logs can be downloaded from the codec and viewed in your browser.
  • Page 266: Configuring Alarms

    3. Click Edit to configure alarm settings. 4. Click the Enabled check-box to activate the alarm and then select an Alarm Severity level from the drop-down menu. 3. Click Save to store the new settings. © Tieline Pty. Ltd. 2015...
  • Page 267 Configuring Alarm Dissemination Severity Alerts Alerts for each alarm severity level are configured using the Alarm Dissemination panel. 1. Open the HTML5 Toolbox Web-GUI and click Alarms, then click Alarm Dissemination to open the panel.. © Tieline Pty. Ltd. 2015...
  • Page 268 Please see your system administrator if you require more information. 1. Click to select the Send SNMP trap check-box. 2. Enter the SNMP trap target in the text box, then click Save to store the new settings. © Tieline Pty. Ltd. 2015...
  • Page 269 An alarm will be raised when these thresholds are breached. 4. Click Save to store the new input silence alarm settings. 25.13.1 Managing Alarms Open the HTML5 Toolbox Web-GUI and click Alarms, then click Current Alarms to view active alarms. © Tieline Pty. Ltd. 2015...
  • Page 270 2. The red Alarm Symbol will stop flashing but remain visible in the toolbar of the HTML5 Toolbox Web-GUI screen. 3. The codec front panel ALARM LED will stop flashing and illuminate solid red. 4. The state of other alerts may change, as per Alarm Dissemination panel settings. © Tieline Pty. Ltd. 2015...
  • Page 271 1. Open the HTML5 Toolbox Web-GUI and click Alarms, then click Alarm History to display a record of all system alarms which have been raised. Click the Purge alarm history button to clear all alarms from the Alarm History panel. © Tieline Pty. Ltd. 2015...
  • Page 272: Rs232 Data Configuration

    The codec supports both in-band and out-of-band data depending on the connection transport and algorithm you are using. RPTP data is automatically enabled when using the Tieline Music or MusicPLUS algorithms over any transport. Over IP it is also possible to enable synchronized out-of- band data using any algorithm.
  • Page 273: Creating Rules

    Rules panel section in Using the Toolbox HTML5 Web-GUI for an explanation of the action each rule can perform. Note: When rules have been configured previously they are listed when the Rules panel is opened. © Tieline Pty. Ltd. 2015...
  • Page 274 2. Click the drop-down arrows to select the control port input used to connect and the alternative input for disconnecting. 3. Click the drop-down Program arrow to select an individual program which will be connected and disconnected by the change in the control port input states. © Tieline Pty. Ltd. 2015...
  • Page 275 3. Click the drop-down Program arrow to select a specific program which will affect the relay toggle function, or use the default setting whereby any program will toggle the relay output. 4. Check the Rule summary and click Create Rule to save the settings. © Tieline Pty. Ltd. 2015...
  • Page 276 1. Open the Toolbox HTML5 Web-GUI and click Rules in the Menu Bar to display the Rules panel. 2. Click to select the rule you want to delete. 3. Click the Delete button. 4. Click Yes in the confirmation dialog. © Tieline Pty. Ltd. 2015...
  • Page 277: Upgrading Codec Firmware

    Genie Distribution User Manual v1.6 Upgrading Codec Firmware 25.16 To download the latest codec firmware visit http://www.tieline.com/Support/Latest-Firmware. Firmware Upgrades The following procedure explains how to perform codec firmware upgrades with a downloaded firmware file saved to your PC. 1. Open the Toolbox HTML5 Web-GUI and click Settings in the Menu Bar, then click Firmware to display the Firmware panel.
  • Page 278: Part Xxvi Front Panel Configuration Tasks

    Internet Service Provider or by a router on your local area network (LAN). 1. Press the SETTINGS button. 2. Select LAN and press the button. © Tieline Pty. Ltd. 2015...
  • Page 279 Important Note: Select Off if you are not using IPv6 to connect to another device. This ensures your codec will attempt to connect using IPv4 at all times. To adjust this setting: 1. Press the SETTINGS button. 2. Select LAN and press the button. © Tieline Pty. Ltd. 2015...
  • Page 280 5. Select the mode of operation for this VLAN (e.g. Control & Streaming, Streaming only, Control Only) and press the button. 6. Use the down navigation button to scroll to VLAN Priority. 7. Press the button to enter a number from 0 to 7 inclusive. © Tieline Pty. Ltd. 2015...
  • Page 281: Selecting An Algorithm

    Overview of Tieline Algorithms 1. The Tieline Music algorithm is optimized for audio bit rates as low as 19.2kbps with only a 20 millisecond encode delay. It offers 15 kHz mono from 24kbps to 48kbps. 2. Tieline MusicPLUS delivers up to 20 kHz mono from 48kbps upwards. It can also deliver up to 20 kHz stereo from 96kbps upwards, offering huge savings on your IP data bills and outstanding audio quality.
  • Page 282 Opus Voice High quality low bit rate remotes (9.6kbps -64kbps) Opus Mono Very high quality mono remotes, STLs and audio distribution (48kbps -128kbps) Opus Stereo Very high quality stereo remotes, STLs and audio distribution (64kbps -256kbps) © Tieline Pty. Ltd. 2015...
  • Page 283 For example, if MP2 algorithms are used, program delays will be much longer than when using Tieline Music or MusicPLUS algorithms. This is due to the additional inherent encoding delays involved when using MP2 algorithms. This can be a major consideration for live applications that integrate remotes into a broadcast.
  • Page 284 · Highly compatible w ith 22kHz 36ms minimum 13.3kbps voice and music other brands of audio · Low to moderate codec delay at · Very high quality audio moderate to high for remotes, STLs and bit rates audio distribution © Tieline Pty. Ltd. 2015...
  • Page 285 80kbps · Very high quality · Ideal for STLs and 24kHz 48kHz minimum voice and music audio distribution (16bit; 32kHz) · Extremely low w here high to 288kbps delay at high bit connection bandw idth © Tieline Pty. Ltd. 2015...
  • Page 286 AAC-ELDv2    MPEG Layer 2   MPEG Layer 3   G.722   G.711 * Use with caution for remotes due to high delay; not suitable when bidirectional communications is required. © Tieline Pty. Ltd. 2015...
  • Page 287 Genie Distribution User Manual v1.6 IP Connection Bit rates Supported © Tieline Pty. Ltd. 2015...
  • Page 288: Configuring The Jitter Buffer

    · Repair the stream in the event of packet loss (error concealment). · Manage delay dynamically based on current network congestion. · Manage forward error correction (FEC). Tieline codecs can be used to program either a fixed or automatic jitter buffer and the setting you © Tieline Pty. Ltd. 2015...
  • Page 289 A fixed jitter buffer is preferable over satellite connections to ensure continuity of signals. CAUTION: If a Tieline codec connects to a device that is using non-compliant RTP streams then the last fixed setting programmed into the codec will be enabled (default is 500ms).
  • Page 290 There are five jitter buffer states. Jitter buffer and connection status statistics can be viewed via HOME > Cxns and use the down and up navigation buttons to scroll through © Tieline Pty. Ltd. 2015...
  • Page 291 FEC is being used. Fixing Jitter Buffer Settings The default jitter-buffer setting in Tieline codecs is 500 milliseconds. This is a very reliable setting that will work for just about all connections. However, this is quite a long delay and we recommend that when you set up an IP connection you test how low you can set the jitter-buffer in your codec.
  • Page 292: Configuring Forward Error Correction

    7. Select the local codec FEC setting in the Local FEC screen and press 8. Select the remote codec FEC setting in the Remote FEC screen and press The four FEC settings in Tieline codecs are outlined in the following table with their bit rate ratios. © Tieline Pty. Ltd. 2015...
  • Page 293 FEC according to the available uplink bandwidth at each end for best performance. As an example, if you want 15 kHz mono (using the Tieline Music Algorithm) you will need at least a 24kbps connection for audio. Adding 100% FEC will add another 24kbps making your bit rate 48kbps plus some overhead of around 10kbps is required.
  • Page 294: Configuring Encode/Decode Direction

    2. Use the navigation buttons on the front panel to select Connect and press the button. 3. Select IP and press the button. 4. Select Tieline (or Sessionless) and press the button. 5. Select Peer-to-Peer and press the button. 6. Use the down navigation button to select Setup and press the button.
  • Page 295: Configuring Tcp/Udp Ports

    – ensuring critical session data (including dial, connect and hang-up data) will be received reliably. The default session and audio port settings in Tieline codecs, for both TCP and UDP connections, are outlined in the Installing the Codec at the Studio section of the manual.
  • Page 296 (port used by the local codec to receive audio from the remote codec). It is also possible to configure the send and return audio ports for a codec using Tieline session data to establish IP connections. This may be required because some firewalls require symmetric port configuration.
  • Page 297: Configuring Qos For Ip Packets

    "Tieline Codec" Port Configuration If using the Tieline Codec setting for call establishment (i.e. Tieline session data is enabled), you can also change the default audio ports if required. · The default value for the Send (audio) Port is 9000 ·...
  • Page 298: Configuring Data Packet Time-To-Live

    1. Press the HOME button to return to the Home screen, select Connect, then select IP and press the button. 2. Select Sessionless and press 3. Press the right navigation button to select Multicast Server and press © Tieline Pty. Ltd. 2015...
  • Page 299 4. Press the down navigation button to select TTL and press 5. Press the RETURN button to delete the current setting and use the numeric KEYPAD to enter a new value. Press to confirm the new setting. © Tieline Pty. Ltd. 2015...
  • Page 300: Reset And Restore Factory Default Settings

    5 Clear Logs Deletes codec event and log history. Note: This should only be performed if instructed to by Tieline support staff. Important Note: After restoring factory defaults, always reboot the codec using the Reboot Codec function, not by removing power from the codec.
  • Page 301: Configuring Snmp Settings

    Info Audio Loopback Test Mode Loopback input/output test mode is enabled while the Audio Loopback Test Mode dialog appears on the screen. When you navigate out of this screen this test mode ceases. © Tieline Pty. Ltd. 2015...
  • Page 302: Part Xxvii Reference

    Tieline recommends that the racks in which codecs are installed are thoroughly evacuated to ensure proper airflow from the bottom to the top. Where space is available, a 1RU gap between codecs will assist in minimizing internal temperature build up.
  • Page 303: Installing The Codec At The Studio

    The following instructions are intended to help you configure your internet connection and Tieline codecs at the studio to enable incoming calls over the internet from a remote Tieline codec. It is assumed that you have a basic understanding of your IP network and how to configure IP devices. If...
  • Page 304 The following table lists the firewall ports you need to open for each model of Tieline codec if they are dialing your router at the studio. If the remote codec is also connected to a LAN with a firewall you may also need to open the ports at the remote end of the link to connect successfully.
  • Page 305 4. Select Eth1 and navigate to IPv4 mode and press 5. DHCP is enabled by default. Select Static and press 6. The Static IP address menu is revealed after DHCP is disabled. Use the navigation buttons to select IPv4 Static IP and press © Tieline Pty. Ltd. 2015...
  • Page 306: Getting Connected

    IP address and you know this address. If you dial the studio using a cell-phone data network at the remote site you will not normally experience any firewall or port blocking issues at the remote end of the link using default Tieline ports.
  • Page 307 Diagnosing Port Blocking via the Remote Codec LQ If you attach your Tieline codec at the remote site to a LAN with access to the internet you can often dial and connect to the studio without any problem. It is less likely that a firewall will block outgoing TCP and UDP ports.
  • Page 308 How do I determine which end is blocking data flow? Tieline test codec firewalls have the default Tieline TCP and UDP ports open. You can dial into these test codecs (or other codecs you know are configured correctly) from your recently configured studio and remote codecs and use the LQ readings to diagnose whether your studio or remote codec firewall is blocking your data packets.
  • Page 309: Understanding Ip Networks

    (DHCP) and static. Most ISPs assign a dynamic public IP address by default, which can often change without you knowing. This is suitable for a quick demo of your Tieline codec, but for a permanent installation you will need to request a permanent static public IP address.
  • Page 310 Port Forwarding: Tieline TCP and UDP Port Settings For your Tieline Codec to communicate over the public internet an IP Address alone is not sufficient. In TCP/IP and UDP networks the codec port is the endpoint of your connection. Ports are doorways for IP devices to communicate with each other.
  • Page 311: Tips For Creating Reliable Ip Connections

    256 kbps for a studio codec and 64 kbps for a field unit connection. 5. Use good quality equipment to connect your codecs to the internet. (Tieline successfully uses Cisco® switching and routing equipment.): · If you are using a DSL or ADSL connection make sure you purchase a high quality modem that can easily meet your speed requirements.
  • Page 312: Testing Ip Network Connections

    TCP ports. This site also has numerous other software tools, including an online ping webtool for IPv4, plus TraceRoute and TracePath software tools. © Tieline Pty. Ltd. 2015...
  • Page 313 Type CMD in the Run dialog text box and click OK. iv. Type tracert, the IP address of the codec you are contacting (i.e. tracert 203.36.205.163) and press the Enter key on your keyboard. © Tieline Pty. Ltd. 2015...
  • Page 314: Testing Isdn Connections

    Connecting Tieline ISDN to other Codecs To dial from a Tieline codec to a non-Tieline codec it is necessary to disable ‘Session Data’ and use an algorithm like G.722 or MPEG Layer 2 for compatibility. The same settings must be configured at both ends for: ·...
  • Page 315 7. For bonded "MPEG1-L2" connections select "CCS IMUX". 8. Complete the profile setup. The codec is now ready to dial or answer. Configuring the Tieline Codec to Dial the Equinox over ISDN 1. Press the HOME button to return to the Home screen and select Connect > ISDN.
  • Page 316 Dialing from the WorldCast Equinox Important Note: Configure ISDN Answer Config settings in the codec before attempting to dial from the Equinox to the Tieline codec. Select the following settings in the Tieline codec in one of the Configs (see...
  • Page 317 5. Press the right arrow on the "Enter" button and navigate to "Interface". Push the down arrow on the "Enter" button to select this menu. 6. Use the "Enter" button and navigate to the type of interface you are using. Note: During Tieline tests we used an "Internal TA".
  • Page 318 10.Use the "Enter" button and keypad to enter the "ID 1" and "ID 2" (Directory/MSN) numbers if required. 11.The codec should now be configured. Configuring the Tieline Codec to Connect to the CDQ Prima 1. Press the HOME button to return to the Home screen and select Connect > ISDN.
  • Page 319 32kHz sampling. Important Note: Configure ISDN Answer Config settings in the codec before attempting to dial from the Equinox to the Tieline codec. Select the following settings in the Tieline codec in one of the Configs (see ISDN Answering Configuration for more detail): ·...
  • Page 320 It has also been noted that the CDQ Prima codec will not connect if no audio is present when dialing. It may connect Prima > Tieline, but not Tieline > Prima. If audio is present, the codec should connect and stay connected even if audio is removed subsequently. The J-Stereo light on the Prima may also flash when in this mode.
  • Page 321 Dialing from the Mayah Sporty Important Note: Configure ISDN Answer Config settings in the Tieline codec before attempting to dial from the Equinox to the Tieline codec. Select the following settings in the Tieline codec in one of the Configs (see...
  • Page 322 Your codec should now be configured. Press the "Tel" button on the front panel until it displays the "ISDN Status" screen. "Ready" should be displayed next to any active lines. If this is not displayed, check your connections and settings to make sure they are correct. © Tieline Pty. Ltd. 2015...
  • Page 323 Genie Distribution User Manual v1.6 Configuring the Tieline Codec to Dial the Xstream over ISDN 1. Press the HOME button to return to the Home screen and select Connect > ISDN. 2. Navigate to Setup and press the button. 3. Select Session Type [Sessionless] > Select Dial Route [None] > Number of B Channels [Choose 1B or 2B] >...
  • Page 324 Dialing from the Zephyr Xstream Important Note: Configure ISDN Answer Config settings in the codec before attempting to dial from the Xstream to the Tieline codec. Select the following settings in the Tieline codec in one of the Configs (see...
  • Page 325 Genie Distribution User Manual v1.6 27.7.5 Connecting to Comrex Matrix ISDN To connect your Tieline codec to a Comrex Matrix rack mount codec: 1. Use the G.722 algorithm. 2. Connect using only one 64Kbps ISDN B Channel (bonding of G.722 over two ISDN B channels is not possible).
  • Page 326 · DN/MSN > Enter the "SPID" and "DN" numbers if required in your region, e.g. a SPID is normally required in the US. 10. Navigate up to Apply Settings and press the button. Dialing from the Tieline Codec Program Dialing 1. If you have saved the ISDN program as previously instructed, press the HOME button to return to the Home screen and select Connect >...
  • Page 327 Dialing from the Comrex Matrix Important Note: Configure ISDN Answer Config settings in the codec before attempting to dial from the Comrex Matrix to the Tieline codec. Select the following settings in the Tieline codec in one of the Configs (see...
  • Page 328: Using Answer Routes For Sessionless Isdn Calls

    In addition you can use “Answer Routes” and 'site-specific' module settings in Genie Distribution and Merlin PLUS to route incoming calls to specific codec outputs. (Note: Merlin codecs can also be configured to accept 2 ISDN calls from non-Tieline codecs and would use similar settings).
  • Page 329 2. Next select Config 2 and Sessionless Only and Route 2. Select your preferred algorithm, then click Save Settings. This means that Module 1 B channel 2 will answer a sessionless ISDN call using these settings. © Tieline Pty. Ltd. 2015...
  • Page 330 B channel then that’s all you need to do. If, however, you want each non-Tieline codec to use the same B channel and be routed to the same codec output consistently, you must configure this in the site config for the ISDN module via Settings >...
  • Page 331: Pots Connection Tips & Precautions

    POTS Operation Precautions POTS performance is greatly affected by the quality of the line being used. Precautions must be taken to ensure the Tieline codec is not sharing the line with other devices. Please remove these possible sources of interference: ·...
  • Page 332 Telco. POTS Exchange Problems On most good POTS lines, Tieline codecs can achieve a 28.8kbps connection at a line quality of approximately 50% or greater. If you are not able to achieve this level of operation, you may have a problem with your line, or the line at the other end of the connection.
  • Page 333: Genie Compliances And Certifications

    Simply place the ADSL/DSL filter between the POTS line and your codec to remove the interference. 3. Tieline USA has a POTS test codec you can dial on +1-317-913 6911 to facilitate line tests at each end of your connection to diagnose line problems.
  • Page 334 No user serviceable parts are contained in this product. If damage or malfunction occurs, contact TIELINE Pty Ltd for instructions on repair or return. This equipment cannot be used on a telephone company provided coin service. Connection to Party Line service is subject to state tariffs.
  • Page 335: Software Licences

    Web Browser Interface or from the Tieline website <http://tieline.com>. You may request a copy for the open source software on DVD by contacting our support team on +61 (0)8 9249 6688. Tieline Pty Ltd will charge a small handling fee for distribution of this software.
  • Page 336 Copyright (c) 2001-2003, Networks Associates Technology, Inc. All rights reserved. o Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. o Copyright © 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved. © Tieline Pty. Ltd. 2015...
  • Page 337 Copyright (c) 2000-2001 Gunnar Ritter. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list © Tieline Pty. Ltd. 2015...
  • Page 338 HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Open Source ISC style Licenses: • bind © Tieline Pty. Ltd. 2015...
  • Page 339 OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, © Tieline Pty. Ltd. 2015...
  • Page 340 This product includes software written by Tim Hudson (tjh@cryptsoft.com). Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. © Tieline Pty. Ltd. 2015...
  • Page 341 FITNESS FOR A PARTICULAR PURPOSE. HEWLETT-PACKARD COMPANY WILL NOT IN ANY EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) RELATED TO ANY USE, REPRODUCTION, MODIFICATION, OR DISTRIBUTION OF THE SOFTWARE OR DOCUMENTATION. © Tieline Pty. Ltd. 2015...
  • Page 342 Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,EXPRESS OR IMPLIED, © Tieline Pty. Ltd. 2015...
  • Page 343 Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all © Tieline Pty. Ltd. 2015...
  • Page 344 HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. © Tieline Pty. Ltd. 2015...
  • Page 345: Trademarks And Credit Notices

    11.Other product names mentioned within this document may be trademarks or registered trademarks, or a trade name of their respective owner. 12.MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS and Thomson Licensing. © Tieline Pty. Ltd. 2015...
  • Page 346: Part Xxviii Genie Distribution Specifications

    Sample Frequencies Sample 16kHz, 32kHz, 44.1kHz, 48kHz, 96kHz Frequencies Algorithms Tieline Music, Tieline MusicPLUS, G.711, G.722, MPEG-1 Layer 2, MP3, LC-AAC, HE-AAC and HE-AACv2, AAC-LD, AAC-ELD, Opus, 16/24 bit aptX Enhanced IP (uncompressed) Linear PCM16/24 bit 48/96kHz sampling Data and Control Interfaces USB 2.0 Host port on the front panel...
  • Page 347 19” x 1.75” x 13.5” [482mm (W) x 44mm (H) x 343mm (D) including rear connectors] Weight 6lb 7.7oz/2.94Kg Power Consumption Dual AC 100-240V IEC power inlets; 1A - 50-60Hz Operating Temperature 0°C to 45°C (32°F to 113°F) Humidity Operating (0 to 35°C/32°F to 95°F), non-condensing Range © Tieline Pty. Ltd. 2015...
  • Page 348: Part Xxix Appendix A: Rs232 And Control Port Wiring

    Output 2 Output 1 Ground Input 4 Input 2 Female DB-15 Codec Connector Important Note: For more information about how to program relay operations with a PC using the Toolbox Web-GUI, please see Creating Rules. © Tieline Pty. Ltd. 2015...
  • Page 349: Part Xxx Appendix B: Db25 Wiring

    Connector Pins Important Notes: · The codec cannot send RS232 data to, or activate relays on Tieline G3 codecs. · It is important that you enable serial port flow control within the codec. Flow control regulates the flow of data through the serial port. If disabled, data will flow unregulated and some may be lost.
  • Page 350 Genie Distribution User Manual v1.6 Analog DB-25 Wiring Pinouts Digital AES3 (AES/EBU) DB-25 Wiring Pinouts © Tieline Pty. Ltd. 2015...
  • Page 351: Index

    AES3 severity levels audio levels silence detection parameters input and output SNMP trap configuration input audio settings temperature sample rate types of alarms sample rate conversion Algorithm AES3 - HTML5 Toolbox favorites © Tieline Pty. Ltd. 2015...
  • Page 352: Tieline Pty. Ltd

    Control ports 12, 294 wiring pin-outs Certifications Control Ports - HTML5 Toolbox Compliances configuration Configuration opto-isolated inputs check IP details relay outputs DHCP IP addresses Control Ports - Java Toolbox configuration forward error correction opto-isolated inputs © Tieline Pty. Ltd. 2015...
  • Page 353 - H - how to connect ISDN POTS dialing speed dialing Hanging up a connection Disconnecting Headphone out DSCP 98, 234 Headphones configuration monitoring audio - E - output levels stereo connections Help button Encode/Decode Direction © Tieline Pty. Ltd. 2015...
  • Page 354 Inputs - Java Toolbox dial and answer route tags analog Directory Numbers digital AES3 ganging GUI module config lock settings module config renaming © Tieline Pty. Ltd. 2015...
  • Page 355 IP streams DNS settings DSCP Maintenance schedule help panel Manual inputs panel conventions IPv4 address configuration overview IPv6 address configuration ISDN configuration Manual Conventions master panel Master panel - Java Toolbox multi-unicast dialing programs panel Menus © Tieline Pty. Ltd. 2015...
  • Page 356 Phantom power Ports - N - POTS about modules about POTS Navigating menus how to connection tips front panel config Navigation front panel module config how to G3 interoperability Navigation buttons how to configure module settings © Tieline Pty. Ltd. 2015...
  • Page 357 Programs - HTML5 Toolbox Relay closures backup and restore Relays Programs - Java Toolbox configuration 2 x Stereo + 2 x Mono config pin outs 6 x Mono audio stream Reset answer 2 x Mono Peer-to-Peer © Tieline Pty. Ltd. 2015...
  • Page 358 ToolBox Web-GUI options configure SIP programs about HTML5 Quick Connect configure SIP settings about HTML5 Toolbox multiple SIP call config about Java Toolbox compatibility session description protocol connecting to a codec SIP server configuration internet connections © Tieline Pty. Ltd. 2015...
  • Page 359 Web Browser Using the Java web-GUI Web-GUI - HTML5 alarm dissemination panel alarm history panel change theme configure alarms panel connections panel current alarms panel firmware panel help panels inputs panel © Tieline Pty. Ltd. 2015...

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