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Congratulations on having purchased a quality and well built Superior Water Softener. On a
normal installation, your water softener should be connected to all of your plumbing with the
exceptions of your kitchen cold side and your outside faucets. The plumbing connection is
made by using three valves that are generally located directly above the water softener. These
three valves constitute the bypass, which look like the letter "H" when looking at it. In the event
that you should have to shut the water off to the water softener due to a leak, continue with the
following instructions.
TO SHUT THE WATER OFF ON THE SOFTENER
1.) Directly above the water softener are three valves. Turn the left and right valves
in a clockwise direction until they are completely closed.
2.) Turn the middle valve open by turning it counter clockwise. The water should
now be turned off on the water softener and you should have water to your house.
THE SALT AND WATER LEVEL INSIDE THE SALT TANK
It is recommended that the salt level not fall more than 3"(inches) below the water level inside
the salt tank. The water level inside a round salt tank is generally one to one-half feet deep. The
square salt tanks are generally about half to two-thirds full of water. Should the softener run out
of salt or you allow the salt level to drop down too far, you may experience hard and/or salty
water. To avoid this, we recommend keeping the salt tank full of salt or at least keeping the salt
level above the water level at all times. Should you experience salty water coming through your
plumbing, the quickest way to flush it out is running the cold water inside your bathtub until the
salt is all flushed out.
Your water softener will function with any type of salt; however our experience has shown us
that fewer problems will occur when using salt pellets. Salt pellets are cleaner, rarely have any
debris and they do not have a tendency to form salt bridges as does rock salt. Also rock salt has
a tendency to carry more dirt and debris with it, which in turns make your salt tank appear very
dirty inside and at times cause it to have a foul odor. However, this dirt will not harm the water
softener.

GENERAL INFORMATION

The control valve is designed to initiate regeneration according to the installer's customized
parameters. Following the instructions contained in this section will allow the homeowner to
change the time of day, initiate the Holiday Mode program or to initiate a Delayed Regeneration.
These instructions are also found on the front of the control valve, behind the flip down cover.
The control valve utilizes a super capacitor to maintain time for minimum of 2 hours in the event
of a power loss. Should the power be out longer than 2 hours, it may be necessary to reset the
unit to the correct time of day.
MODEL 32-2010 & 48-2010
OWNER'S MANUAL
OPERATING THE WATER SOFTENER
1

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Summary of Contents for Superior Water 32-2010

  • Page 1: General Information

    MODEL 32-2010 & 48-2010 OWNER’S MANUAL Congratulations on having purchased a quality and well built Superior Water Softener. On a normal installation, your water softener should be connected to all of your plumbing with the exceptions of your kitchen cold side and your outside faucets. The plumbing connection is made by using three valves that are generally located directly above the water softener.
  • Page 2 NOTE: The control valve is an electronic item and therefore is sensitive to power surges just like any other electronic item. For this reason, it is recommended that you have a surge protector installed for the water softener. PROGRAMMING THE TIME OF DAY Pressing the scroll button enters the Time of Day programming mode.
  • Page 4: Troubleshooting Guide

    TROUBLE SHOOTING GUIDE PROBLEM POSSIBLE CAUSE CORRECTION Softener will not A. Bad electrical connection. A. Check electrical connection. regenerate. B. Broken motor B. Replace motor. C. Broken or stripped gears. C. Replace gears. D. Gallon counter not counting D. Remove debris or replace part. (Located on outlet port of control valve) Drain opens but water A.
  • Page 5: Water Flow

    WATER FLOW INLET OUTLET OUTLET INLET DRAIN DRAIN Brine Level Brine Level SERVICE BACKWASH The backwash cycle position directs water The service cycle position directs to flow down through the distributor tube untreated water to flow down through and up throught the filter media and to the filter media in the mineral tank and drain.
  • Page 6 BRINE FLOAT A. Used to adjust water level. In round salt tanks, and 15x15 square salt tanks the water level should be anywhere from 1 ft. to 1½ ft. In 11x11 square tanks, the tank should be ½ to 2/3 full of water.

This manual is also suitable for:

48-201032-301048-3010