User Manual 1 Table of Contents OVERVIEW NTRODUCTION PECIFICATIONS NVIRONMENTAL PECIFICATIONS RODUCT EQUIREMENTS RODUCT OMPATIBILITY GETTING ACQUAINTED WITH EBOX ACKAGE ONTENTS RODUCT 3.2.1 F RONT VIEW 3.2.2 B GETTING STARTED NSTALLING E BOX O URN E BOX K CCESSING E 4.4.1 U...
User Manual 5.4.4 B ACKUP NDICATION 5.4.5 B ACKUP TAB 5.4.6 H OW TO UNINSTALL THE BACKUP PROCESS BOX A – M PPLICATION USIC TREAMING 5.5.1 H 5.5.2 BOX A – P PPLICATION 5.5.3 H OW TO DELETE A PLAYLIST BOX A –...
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MANAGING EXTERNAL USB STORAGE DEVICES 10.1 O VERVIEW 10.2 S INGLE TOUCH 10.3 C ONNECT XTERNAL RIVE 10.3.1 T O DISCONNECT THE EXTERNAL HARD DRIVE EBOX AS A MULTIMEDIA HUB JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com manuals search engine...
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User Manual 11.1 X 360 / P TATION 11.2 D IGITAL ICTURE RAMES 11.3 UNES 11.4 N ETWORK USIC LAYER AND IGITAL EDIA DAPTERS 11.4.1 C OMPLIES WITH EDIA TANDARDS INSTALLING HARD DISK DRIVES 12.1 H ARD DISK DRIVE INSTALLATION TROUBLESHOOTING 13.1 G...
User Manual 2 Overview 2.1 Introduction Congratulations on your eBOX purchase. eBOX is an innovative and powerful, yet easy to- use home and office network storage server. It gives you total freedom to securely access your digital files — anytime, anywhere.
User Manual 2.3 Environmental Specifications Operating Temperature 0°~40° C / 32°~104° F Humidity 10% - 90% (non-condensing) 2.4 Product Use Requirements Ethernet router (or Internet box) with at least one available port Broadband internet connection (for remote access use) 2.5 Product Compatibility...
Ethernet cable Quick User Guide * While both eBOX keys function in the same way, the master key has additional administrator privileges. Find more information about eBOX keys in section 7, Managing eBOX Keys, on page JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
10. USB_1 (port) For eBOX key authentication * Pressing the release button until the first beep shuts down the eBOX. Then eBOX can be safely switched off. ** Pressing the release and copy buttons until hearing the first beep deactivates the master key without erasing anything from the hard disk drive (in the event of a lost master key).
External Hard Drive on page 81. 13. Hard Disk Drawers House the hard disk drives* 14. Power Supply Connects eBOX to its power adaptor and the power source 15. Ethernet Port Connects eBOX to a local network (router or ISP box) * For information on how to replace or add a hard disk drive, see section 12, Installing Hard Disk Drives, on page 83.
User Manual 4 Getting started 4.1 Installing eBOX 1. Connect the Ethernet cable from eBOX to your router (or ISP box) 2. Connect to the Power Supply 3. Switch the Power Button to On Note: Before you start, make sure your router is working and connected to the Internet.
4.3 eBOX Keys eBOX keys enable users to remotely access their network server’s files with an easy-to-use USB key. With your eBOX key, you will be able to safely access any file from eBOX — no matter where you are.
4.4 Accessing eBOX 4.4.1 Using the eBOX Key You can access your files from anywhere with your eBOX key. The steps below will show you how to use your eBOX key and remotely access your files whenever you need them.
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Once you have completed this simple authentication process, a private folder will be created in eBOX bearing the username. Note: Changing usernames and passwords can be done from the menu settings in the eBOX application. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
4.4.2 Access from a Mobile Handheld Device eBOX is also accessible from a large variety of mobile devices. In order to enjoy direct, peer- to-peer access to eBOX from your mobile device, the eBOX mobile application must be installed and your Email must be verified.
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User Manual Then, in order to register your mobile phone, you have to install the eBOX mobile application: For iPad/iPhone/iPod Touch: 1. Go to the iPhone App Store. 2. Search for the my-Ditto application. 3. Install it and launch the application.
Any computer or device connected to your home or office network will now recognize eBOX as an additional network or workgroup computer. At this stage, eBOX will contain a single folder named Public. If you are using both hard disk drives, each one will receive its own Public folder.
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User Manual Note: You can also gain access to the eBOX server from: Start type: \\the eBOX server name (default is eBOX); press return. Mac: Go Computer SHARED Note: Mac OS X usually saves the last user’s login information and as a result, may not allow new users to login without changing settings first.
5 eBOX Application 5.1 Introduction The eBOX application is stored on every eBOX key. It has been specifically designed with a very simple and intuitive interface for managing and accessing your digital files, within your network or outside of it.
– opens the eBOX User Manual. Application Window Buttons - Minimize, Maximize, and Close (before removing the eBOX key from the computer, close the application by clicking the ‘x’ button). 5.2.2 My Files / Search Bar Search Bar – where search queries are entered; i.e. files names to be searched for.
Thumbnail Backup Icon – Add or remove files and folders from backup. Refer to section 5.4 eBOX Application – Automated File Backup on page 24 for more details. Folder Path – shows the full path of a displayed folder.
When using eBOX with two hard disk drives, two additional root folders will be created: Disk1 and Disk2 (when in RAID mode there will be three root folders similar to eBOX with one hard disk drive).
Hold the shift key on your keyboard and drag a file or folder from anywhere on your local computer and drop it into the desired eBOX folder and vice versa (Windows OS only). Move File/Folder to the Recycle Bin (Delete) ...
User Manual Attention: There is no recycle on the eBOX server side. The delete function on the remote panel is equivalent to a “permanent delete” (see below). Permanent Delete Hold the shift key on your keyboard and use the delete key, or ...
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User Manual Otherwise: On OSX: On Windows XP: Only the computer's administrator can install backup, no message pops up in that case. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com manuals search engine...
Repeat steps 2 and 3 above until you have marked all folders you wish to backup. Backup will start in a few minutes and the backed up content will be stored in your eBOX private folder under a folder called: backup.computer_name, e.g. backup.laptop1. This folder will be marked with a green mailbox icon You can close the eBOX application now;...
User Manual You always know what been backed up, when was the last time the backup occurred and in what degree of success. 5.4.5 Backup tab 1. Backup status table – Indication of what was happening daily, for the last 30 days, at the backup process.
Note: The backup utility supports compatible Mac and Windows operating systems installed on Mac and PC platforms only 5.4.6 How to uninstall the backup process*? 1. Go to the network/backup tab under the settings, For more details refer to 5.11 eBOX Application – Settings page 36. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
When stopping the backup routine, the existing file/folder will not be deleted from the backup folder, however it will stop being updated. 5.5 eBOX Application – Music Streaming Stream and listen to your favorite songs from anywhere in the world.
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1. Library – main folder, clicking on it will show you all mp3 files which are found under your myMusic* folder. 2. Playlists – list of play lists of all eBOX users. Click on one of them will show you its content.
2. Chose the delete option from the menu. 5.6 eBOX Application – Search Search for any file located on eBOX by typing a word or string that is part of the file name. The search function is performed on Public and Private folders and on both hard disk drives (if two are being used).
5.8 eBOX Application – Desktop Client As an alternative to using your eBOX Key at home, at office or anywhere in the world, quickly and easily download the desktop client and enjoy the same features and benefits.
User Manual 2. Wait a few seconds until the installation completes; a eBOX shortcut to the client application will be created on your desktop (dock at Mac). 5.8.2 How to uninstall? 4. Run the local client you want to uninstall.
User Manual A new folder will be created under the Shared folder, both on the original owner’s folder and in the user’s shared folder. The new shared folder will be marked with an icon on the owner’s end (both on the private and shared folders).
5.10 eBOX Application – Disconnect Idle Client In order to secure access to the eBOX, the application causes an idle client to disconnect from eBOX after a timeout period of an hour. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
Note: Most of the setting operations require a few seconds to update the eBOX server; during this time do not switch Off the eBOX server.
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5.12, eBOX Application – Advanced Settings, on page 42). Get and Delete eBOX logs: get or delete both Client and eBOX logs (Get and Delete eBOX logs can be done only by the administrator or master key holder).
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User Manual User Management Main view – standard key holders are able to Rename and Change their password, but not Deactivate or Delete accounts. Rename — Changing a User’s Name Usernames must be between 1-31 characters. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
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Deactivate a user’s key from accessing eBOX. Deactivate all of the user’s mobile devices from accessing eBOX. Keep original username and password. Keep the deactivated user’s private folder. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
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User Manual The explanation on how to regain access to eBOX can be found in chapter 5, Managing eBOX Keys, on page 52. Note: If the deactivated user has been connected during the deactivate operation, the application will close itself while notifying the user.
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User Manual Note: eBOX will stop backing up the computer; any data stored on the private backup folder will remain as it is now. Administrator only Defines the names of the Workgroups and Servers that appear on the: ...
User Manual The Administrator can choose to enable/disable the functionality from this page (default = enabled). For more information on how to use the eBOX multimedia streaming abilities, refer to chapter 11, eBOX as a Multimedia Hub, on page 81. Proxy Proxy enables the application to run in an enterprise environment secured with a proxy server by entering the proxy server credentials required to get access to the internet.
By opening a web browser and typing: http://[eBOX’s name] (default: http://eBOX) – from Windows only. The advanced settings interface can be accessed from within the eBOX network only, and requires a user name and password (default: admin/1234) The following menus are available in the advanced settings interface: 1.
Parameter Description Select the time zone of the country you live in. eBOX will set its Set Time Zone time based on your selection. Time Server Address You can manually assign the time server address if the default time...
The DHCP server is used to manage the IP address of a network. If you have a live DHCP server in your network and wish the eBOX to obtain the IP address from it, please select “Obtain an IP address Obtain an IP address automatically.”...
Advanced Settings – Print Server 5.12.4 eBOX can become a print server (accepts print jobs and then prints the jobs on the requested printer) by simple few steps, as explained below. 1. Connect your printer to the USB 2 port located on the rear panel 2.
Advanced Settings – BitTorrent 5.12.5 eBOX supports BitTorrent peer-to-peer file download protocol. This interface allows you to set up to 10 different torrents simultaneously. Make sure to have enough remaining storage capacity to save all downloads. Note: BitTorrent function could consume an important amount of CPU resource!
User Manual Download Enable/Disable BT Download Function. Function Opens the BT advanced settings window allowing to set the port Advanced number used by BT, control the bandwidth, set the maximum active Setting download torrents and enable/disable DHT. Opens a window for adding a new torrent (files with .torrent Add Torrent extension), so you can start downloading.
5.12.8 Storage Tools Manage the eBOX's storage structure (JBOD, RAID 0 or RAID 1), as well as the format and partition of the internal storage disks. Prior to applying any function, verify that there are no users accessing the eBOX, to avoid damage to data or the hard drive.
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Checks the eBOX’s internal hard drive disk(s) for system failure and attempts to correct any identified errors. Note: When the eBOX is performing the Check & Fix operation, all attempts to access the disk(s) will be rejected, and transferred data may be lost.
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Parameters Description If you have two internal SATA hard disk drives installed in your eBOX, you can either select Enable to enable the RAID function or RAID select Disable to disable the RAID function and let the two internal SATA hard disk drives work independently. If you only have one internal SATA hard disk drive installed in your eBOX, you can’t...
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RAID is not functioning well. Click the Fix RAID button; the system will now try to recover. When the fix operation is over, turn Off the eBOX and then On again. The RAID mode is back to normal.
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User Manual Hard Disk Power Management Turn the hard disk(s) off after being idle for a specified amount of time. The first attempt to access the hard disk will result in a delay of a few seconds during which the hard disk is “waking up."...
Enter your new password again. Click <Apply> at the bottom right of the screen to save your changes. 5.12.9 Reset Reset the eBOX without changing any of its settings. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com manuals search engine...
Upload pictures (iPhone only). 5.14 eBOX Application - Help Open the official eBOX website at the default PC's browser, on the support section. The eBOX Manuals are in pdf* format * Adobe Reader is required; available for download at http://get.adobe.com/reader...
6.2 iOS (iPhone/iPod Touch/iPad) 6.2.1 How to Connect 1. Launch the application 2. At the connection screen, input your eBOX’s email address and password. 3. Then you can see the files on your eBOX. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
User Manual 6.2.2 How to browse a folder or open a file 1. Just click on a folder in order to go inside it or on a file to download and open it. 2. The downloaded file will be opened in the 3 tab.
User Manual 2. Select the photo which you want to upload from your album and it will automatically upload it. 6.2.4 How to stream music 1. Browse to a music directory 2. Click on a MP3 file and it will automatically be streamed...
6.3.1 How to Connect 1. Launch the application 2. At the connection screen, input your eBOX’s email address and password. 3. Then you can see the files on your eBOX. 6.3.2 How to browse a folder or open a file 1.
User Manual 6.3.3 How to stream music 1. Browse to a music directory 2. Click on a MP3 file and it will automatically be streamed JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com manuals search engine...
Windows, Mac and Linux. Keys must be physically authenticated with eBOX for activation. 7.2 Adding Additional eBOX Users eBOX is capable of hosting up to 10 unique users including the administrator, and allows up to 6 (remote) users to access eBOX simultaneously.
7. When launching the application, you will be asked to type in a new password and confirm it. 7.3.2 Solution B – Remote Password Change If a standard key holder is not in close proximity to the eBOX, the Administrator (master key holder) can change the password by: JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
4. Select the specific user and click on Change Password. 5. Type a new valid password and share with the standard key user. 6. Now the user can access eBOX using the new temporary password and change it immediately after a connection has been established.
3. Refer to section 7.2.1 using a new eBOX master key (any eBOX key can serve as a master key, as long as it is the first key being authenticated after resetting the system).
8.1 eBOX update (administrator only) When a eBOX update is available a message will appear to the administrator; IMPORTANT! Do not turn off the eBOX while the update is taking place, it will cause irreversible damage. Please wait until STATUS LED turns on 8.2 eBOX updates...
User Manual 8.2.2 Optional Update This is an optional upgrade. The user can keep work as usual with is current version as well with the updated one. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com manuals search engine...
9 Managing eBOX Internal Disks 9.1 Overview eBOX is available in a variety of internal disk types – no internal disks, one internal disk ready for use, or two internal disks ready for use. In order to enjoy eBOX, all of the disks attached to eBOX must be activated.
9.3 eBOX with One Internal Disk – Not Ready For Use There is one internal disk which is attached to eBOX, but has not yet been activated. In order to activate the disk, run the eBOX application and follow the steps shown in the wizard (administrator only).
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While the activation takes place, both HDD LEDs will blink and you will be unable to operate eBOX. When the process is complete, the new state will appear in the hard disk information, and you can begin working with eBOX. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
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9.4 eBOX with Two Internal Disks, One of Which is Not Ready For There are two internal disks attached to eBOX, but one of them has not yet been activated. In order to activate the disk, run the eBOX application and follow the steps explained by the wizard (administrator only).
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User Manual RAID 1 –Implemented as mirroring. The data is duplicated on two different disk drives. JBOD – Makes the disk drives appear to be a single one. This is accomplished by combining the disk drives into one larger one.
There are two internal disks which are attached to eBOX, and both of them have not yet been activated. In order to activate the disks, run the eBOX application and follow the steps as shown in the wizard (administrator only).
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User Manual Select the desired disk mode from the four available options: Separate Disks – The disk drives do not depend on each other, and act as two separate disk drives. RAID 0 – Implements a striped disk drive, in which the data is broken down into blocks and each block is written to a separate disk drive.
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User Manual Changing the disk mode will cause the data on the hard disks to be erased. If you do not want to lose the information, install other hard disks (see chapter 12, on page 83), or backup the data.
The disks mode is set to RAID 0 /RAID 1/ JBOD and one of the disks is faulty. In a few steps, the administrator will be able to fix the error. The wizard will appear when eBOX detects the error. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
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User Manual After clicking the Advanced settings button, the browser will open up. Please click the FIX RAID button. If the disk mode is RAID 1, the data will be restored from the undamaged disk. In other cases, the data will be lost, as the other disk modes do not provide fault tolerance.
User Manual 9.7 Changing the RAID Mode The disk mode is set to RAID 0 /RAID 1/ JBOD/Separate disks. If you would like to change the disk mode, simply go to the Disks tab under the Settings and chose a new disk structure.
In order to copy the content from any USB storage device, perform the following steps: 1. Plug the external USB storage device into eBOX’s USB2 port located on the rear panel.
USB hard drives. To connect an external hard drive: 1. Connect the external hard disk drive to eBOX’s “USB 2” port located on the rear panel. 2. Wait until the USB2 LED is illuminated.
2. Press on the “unplug” button Wait until the USB2 LED will turn off and the following message will appear: Disconnect the external hard disk drive from eBOX’s USB2 port located on the rear panel. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
11 eBOX as a Multimedia Hub eBOX is designed to function as a centralized media hub. It allows you to access, stream and play your digital media – photos, videos and music – on a broad range of digital media players that are connected to your network.
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Once you have a connection between your digital photo frame and eBOX, access the frame’s Media screen to view your photos. 11.3 iTunes Music files stored on eBOX can be played at anytime using a PC or Mac computer that has iTunes installed. 1. Store your music files* in eBOX Public folder.
You can find the compatible hard drive list on www.JensenScandinavia.com. Warning! Be sure that eBOX is turned off and the power cord is unplugged before adding or removing disks. There is a risk of damaging the disks if eBOX remains connected to a power source.
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User Manual Important! Newly installed hard disk drives must be activated before first use. A wizard at the eBOX application will instruct you throw the activation steps (Administrator only). JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com manuals search engine...
1. Wait a couple of minutes until the last modifications performed on eBOX take place and refresh your view by clicking F5 (Windows). 2. On your PC try to access eBOX from the local area connection (refer to 3.4.1 on page 12).
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The following message appears- “6 clients are currently using eBOX simultaneously - user quota is full, please try again later." Solution: eBOX is being accessed by the maximum number of users. Ask one of the other eBOX users to disconnect, or try to connect at a later time. Case: The following message appears-"Error 301: Cannot establish connection with eBOX.
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Solution: The problem is that the eBOX version and the eBOX application version are incompatible. This can happen for two reasons – the eBOX version is older than the application version or vice versa. If a new application has been downloaded to the device, but no update has been committed to the eBOX, do the following: 1.
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Case: The following message appears-"eBOX is busy". Solution: eBOX is being accessed by the maximum number of users. Ask one of the other eBOX users to disconnect, or try to connect at a later time. Case: The following message appears-"eBOX is not connected.”...
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11.4.10 11.4.11 Case: 11.4.1 Power LED is off. Solution: 1. Make sure the power cords are properly connected both to eBOX and the power source. 2. Switch eBOX Off and then On again. Case: 11.4.2 LAN LED is off. Solution: 1.
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2. Check that the number of users in the system does not exceed 10. If the above steps do not resolve the problem, the eBOX key may be faulty or in read-only mode and must be replaced, for more information plug in the key to your PC and look for the eBOX Authentication Report on the USB key.
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User Manual 1. Remove the USB key/device. 2. Wait a few minutes and plug in the USB key/device again. If the above steps do not resolve the problem, the eBOX key may be faulty or in read-only mode. Case: 11.4.8...
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Capacity information can be seen at the Disks tab under the Settings. Note: if you’re eBOX has 2 HDD in separate mode backed up content appear under Disk1 and Disk1 is the HDD without free space.
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Case: File permission problems Solution: EBOX backup procedure failed because of file permission problems. Automatically eBOX will try again, during the next few hours, complete the backup. Case: Backup Warning. eBOX will overcome this problem on next backup iteration. Solution: Backup procedure was not completed due to missing files.
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Repeat steps 2 and 3 above until you have marked all folders you wish to backup. Backup will start in a few minutes and the backed up content will be stored in your eBOX private folder under a folder called: backup.computer_name, e.g. backup.Jonathan_PC.
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10. Set the Advanced Settings password to the default one. 13.6.1 How? Reset eBOX by pressing both COPY and RELEASE buttons simultaneously for 20 seconds, after 2 sec. a beep sound is heard; keep pressing until a second beep sound is heard. …BEEP...
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Wait two simultaneous beep Unplug the USB key g. Plug the USB key on your computer h. Launch the eBOX software which is on your USB key Define your user name and your password Your account is created k. Connect the USB key on a computer connected on the internet Launch eBOX.exe (on the USB key root)
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Define your password 14.4 What happened if I lost eBOX USB key? Absolutely nothing. Your data are safe because your USB key carried only eBOX software 1. If you are the admin: Follow the process 14.2 “How to reset the administrator account” (p. 96) 2.
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User Manual 15 Appendix 15.1 How to Configure the Printer on a Computer 15.1.1 Win 7: 1. Go to start menu, Devices and printers 2. Click on "Add a Printer" 3. Click on "Add a Local Printer" JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
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User Manual 4. Select the "Use an Existing Port" option with the default "LPT1" option. 5. Install your Printer JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com manuals search engine...
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User Manual 6. That's it!! You can start send printing jobs to the printer. 15.1.2 Mac 10.5.x OS: 1. Enter the system preferences JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com manuals search engine...
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Queue: Set the queue name to lpt1. Name: You can select a name for the printer. Location: You can enter the location of the printer. Printer Using: Select the printer model that is attached to the eBOX. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com...
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6. That's it!! You can start send printing jobs to the printer. You can get eBOX’s IP Address from the General tab under the Advanced Settings. Find more information about eBOX’s IP Address at Advanced Settings, in section 4.14.1, Advanced Settings– General, on page 41.
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User Manual 3. Select the LPT #1 option 4. Install your printer That's it!! You can start send printing jobs to the printer. JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com manuals search engine...
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B - Limited Warranty Jensen Scandinavia warrants that the Product, in the course of its normal use, will be free from defects in material and workmanship for a period of 1 (one) year, unless otherwise required by law, and will conform to Jensen Scandinavia’s specification. This limited warranty period shall commence on the purchase of the date appearing on your purchase receipt.
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User Manual www.JensenScandinavia.com JensenScandinavia AS All rights reserved 2011 Downloaded from www.Manualslib.com manuals search engine...
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