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TRE i SYSTEMS Dualcom-8 Installation Manual

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ENGLISH
Dualcom-8
Remote control Alarm and Home
Automation panel with
Incoporated Telephone dialler
GSM and PSTN

Installation Manual

TRE i SYSTEMS S.r.l.
Via del Melograno N. 13 - 00040 Ariccia, Roma Italy
Tel:+39 06 97249118 Fax: +39 06 45557618
e-mail m.tomasino@treisystems.com Website: www.treisystems.com
DUALCOM-8 INSTALLATION MANUAL
Pag. 1

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  • Page 1: Installation Manual

    Remote control Alarm and Home Automation panel with Incoporated Telephone dialler GSM and PSTN Installation Manual TRE i SYSTEMS S.r.l. Via del Melograno N. 13 - 00040 Ariccia, Roma Italy Tel:+39 06 97249118 Fax: +39 06 45557618 e-mail m.tomasino@treisystems.com Website: www.treisystems.com DUALCOM-8 INSTALLATION MANUAL...

  • Page 2: Table Of Contents

    Connections between control panel and keypad ..............6 Description of keypad LEDs ....................7 Description of keypad commands ..................7 Description of the SMS commands and there remote interrogation………………………..……8 Programming the Dualcom-8 ....................9 .................. 10 Navigation with-in the programming menu To exit the programming mode.................... 10 00.

  • Page 3: Description And General Characteristics

    The DUALCOM-8 offers the end user the most modern data transmission technology present in today's market. With the installation of this new concept control panel, it is possible in real time to request and send all information col- lected, to remote telephone numbers.

  • Page 4: Description Of Functions

    3 WIRE BUS FOR KEYPAD: 27=DATA; 28=GND; 29= OUTPUT + 12V 27-29 30-32 BUS FOR EXTENTION PCB.: 30= DATA; 31= GND; 32=AUX+ 30-32 BUS FOR 8 ZONE EXTENTION MODULE: 30= DATA; 31= GND; 32=POWER + 12V DUALCOM-8 INSTALLATION MANUAL Pag. 4...
  • Page 5 BATTERY CHARGING CABLE BATTERY PROTECTION FUSE: 3.15Amp. SIM CARD SOCKET SMA CONNECTOR FOR GSM ANTENNA MICROPHONE FOR THE RECORDING OF VOICE MESSAGES LOUD SPEAKER CONNECTOR FOR MESSAGE PLAYBACK MICROPHONE AUDIO INPUT CONNECTOR FOR “LISTEN-IN FUNCTION” DUALCOM-8 INSTALLATION MANUAL Pag. 5...

  • Page 6: Keypad Description

    12V DATA DUALCOM-8 Terminal blocks ON DIP Fig. 4 DIP SWITCH FUNCTION: If the installation has more than one keypad installed, each keypad must be coded differently Fig. 5 with the dip switch. (see fig. 5) DUALCOM-8 INSTALLATION MANUAL Pag. 6...

  • Page 7: Description Of Keypad Leds

    PRESS KEY FOR 3 SECONDS. THIS WILL FUNCTION ONLY IF KEYPAD HAS BEEN PROGRAMMED TO ACCEPT THE COMMAND HOLD-UP TRIGGER PRESS THE KEY FOR 3 SECONDS. THIS WILL FUNCTION ONLY OF THE KEYPAD HAS BEEN PROGRAMMED TO ACCEPT THE COMMAND DUALCOM-8 INSTALLATION MANUAL Pag. 7...

  • Page 8: Description Of The Sms Commands And There Remote Interrogation

    VOICE MESSAGE HAS BEEN HEARD TELEPHONE PRESS [2] [2] ON YOUR TO HEAR ONCE AGAIN THE VOCE MESSAGE. TELEPHONE TO END THE CALL AND HAVE THE DUALCOM-8 PROCEED PRESS [5] [5] ON YOUR WITH THE DIALLER COMMUNICATION FUNCTIONS TELEPHONE DUALCOM-8 INSTALLATION MANUAL...

  • Page 9: Programming The Dualcom-8

    ENGLISH PROGRAMMING THE DUALCOM-8 CONTROL PANEL WITH THE KP-8 OR KP-8R KEYPAD DUALCOM-8 INSTALLATION MANUAL Pag. 9...

  • Page 10: Navigation With-In The Programming Menu

    When you are in the programming mode and you wish to exit, you must: IN PROGRAMMING Press: 【 】+【 * 】+【#】 At this point, you will automatically exit the programming mode and return to stand-by mode. DUALCOM-8 INSTALLATION MANUAL Pag. 10...

  • Page 11: To Enter Into Programming Mode

    In alternative, you must press the code related to the programming address of submenu ： 【 】 【 】 Example In the principle password management menu you my press to program the level of security and the password of the operator number 2. DUALCOM-8 INSTALLATION MANUAL Pag. 11...
  • Page 12 HE MAY ARM OR DISARM, BY-PASS ZONES, ARM and DISARM ZONES BY-PASSED EXAMPLE: If we want that the operator 1 be in level 4 with the password 1234; you must digit on the keypad 41234# DUALCOM-8 INSTALLATION MANUAL Pag. 12...
  • Page 13 To change the security level and password of the operator 5 you must press, on the keypad, the number that corresponds to the level of security followed by a 4 digit password and confirm with the key【#】. The factory installed security level and password are: • Level: 5 • Password : 0000 DUALCOM-8 INSTALLATION MANUAL Pag. 13...
  • Page 14 To change the security level and password of the operator 8 you must press, on the keypad, the number that corresponds to the level of security followed by a 4 digit password and confirm with the key【#】. The factory installed security level and password are: • Level: 5 • Password : 0000 DUALCOM-8 INSTALLATION MANUAL Pag. 14...

  • Page 15: Management Of Telephone Numbers

    Telephone number that may be up to maximum 16 digits with International code included Transmission method based on end user needs. In this case 4: which is an SMS message sent over the GSM network. See table on page 16 DUALCOM-8 INSTALLATION MANUAL Pag. 15...
  • Page 16 02.05 5th number for the alarm trigger transmission. In the principle telephone management menu, press the digit【05】+【#】or flow Up / Down. 【 】or【 】 Proceed by pressing the transmission method followed by the telephone number. Confirm with【#】 DUALCOM-8 INSTALLATION MANUAL Pag. 16...
  • Page 17 ENGLISH 02.06 1st telephone number used for the remote control of the Dualcom-8. In this section you may memorize the telephone numbers that can be used for the remote manage- ment of the Dualcom-8 control panel. Follow the below sequence.

  • Page 18: Management Of The Hardwire Zones

    In this section you will find how the hardwire zones must be managed. Note: With the Dualcom-8 control panel, it is possible to have a minimum of 8 and a maximum of 24 hardwire zones by adding the expansion module EZ-8. With the on-board program, it is possible to manage all 24 zones even if the EZ-8 expansion module is not installed by pressing the following digits on the keypad.
  • Page 19 (10) ASSOCIATATE TO Ω resistor in series 1-250 ms Normally open with the sensor. By un AREA 1 balancing this line an 2-500 ms Normally closed alarm trigger will take AREA 2 3-750 ms place Line unbalanced* DUALCOM-8 INSTALLATION MANUAL Pag. 19...
  • Page 20 【(02-24)】 +【#】 or go up and down with the keys: 【 】or【 】 Follow the setting indications shown in section 03.01. Carefully digit on keypad the programming sequence and at the end press the【#】key to confirm. DUALCOM-8 INSTALLATION MANUAL Pag. 20...

  • Page 21: Management Of The Wireless Zones

    “PEGASO” wireless transmission protocol and must be self learned by the control panel. See section 10.02 to understand how this must be done. The management of all wireless sensor begin with zone 25 up to zone 72. DUALCOM-8 INSTALLATION MANUAL Pag. 21...
  • Page 22 With Sound if Triggered (7) DAY AND NIGHT MODES Armed in Day mode Armed in Night mode (8) SENSOR LOW BATTERY TRANSMITTION Not in function (9) ASSOCIATED TO AREA In function Area 1 Area 2 DUALCOM-8 INSTALLATION MANUAL Pag. 22...
  • Page 23 【(26-72)】 +【#】 Go up and down with the keys: 【 】or【 】 Follow the setting indications shown in section 04.01. Carefully digit on keypad the programming sequence and at the end press the【#】key to confirm. DUALCOM-8 INSTALLATION MANUAL Pag. 23...

  • Page 24: Management Of The Hardwire Zones Related To The Alarm Transmission

    5. To the 5th telephone number memorized You may select the correct menu by pressing the UP and DOWN keys seen below: To go back to the next page. To go to the previous page. DUALCOM-8 INSTALLATION MANUAL Pag. 24...
  • Page 25 05.02-24 Management of the remaining zones 2 to 24 for the telephone alarm transmission Proceed with the programming as indicated in section 05.01. You must enter into programming 】+【#】or flow with up/down with the keys 【 】or mode by pressing the keys:【(02-24) 【 】 DUALCOM-8 INSTALLATION MANUAL Pag. 25...

  • Page 26: Management Of The Wireless Zones Related To The Alarm Transmission

    5. To the 5th tel. Number memorized You may select the correct menu by pressing the UP and DOWN keys seen below: To go back to the next page. To go to the previous page. DUALCOM-8 INSTALLATION MANUAL Pag. 26...
  • Page 27 06.02-24 Management of the zones 26 to 72 for the wireless tel. Alarm transmission. Proceed as described in section 06.01. You must, however, enter into the programming mode by: 】+【#】or flow up and down in the menu with the keys: 【 】or Pressing the digits【(26-72) 【 】 DUALCOM-8 INSTALLATION MANUAL Pag. 27...

  • Page 28: Management For Event Transmission To The Memorized Telephone Numbers

    PANEL ARM / DISARM RELAY 1 STATUS RELAY 2 STATUS RELAY 3 STATUS EMERGENCY OR MEDICAL DISTRESS FIRE ALARM TRIGGER HOLD-UP ALARM TRIGGERED EXIT OF PROGRAMMING MODE TEST OF REPORTS WIRELESS SENSOR LOW BATTERY REPORT ZONE BY-PASSED REPORT DUALCOM-8 INSTALLATION MANUAL Pag. 28...
  • Page 29 Proceed as described in section 07.01 by pressing the report number first as shown below: 【(02 to 25) 】+【#】 【 】or Press digits or flow up and down in the menu with the keys: 【 】 Then proceed as described in section 07.01. DUALCOM-8 INSTALLATION MANUAL Pag. 29...

  • Page 30: Control Monitoring Station (Cms) Management

    2. Program an account to be managed the Protocol “CONTACT ID” You may select the correct menu by pressing the UP and DOWN keys seen below: To go back to the next page. To go to the previous page. DUALCOM-8 INSTALLATION MANUAL Pag. 30...
  • Page 31 Insert the number assigned by the CMS to identify the control panel connected and at the end confirm with 【#】. Example: To open an account with the number 2222, press this number on your keypad and the Display will show: Account <01> 2222 At the end press【#】to confirm. DUALCOM-8 INSTALLATION MANUAL Pag. 31...
  • Page 32 CODE IDENTIFICATION TABLE FOR THE ADEMCO Contact ID PROTOCOL Alarm Event ADEMCO Contact ID code Medical Distress Fire Alarm Gas Alarm Panic Alarm Hold-up Alarm Burglary Alarm Perimetrical Alarm Flood Alarm Pull Station Tamper Alarm DUALCOM-8 INSTALLATION MANUAL Pag. 32...

  • Page 33: Sms Message Management

    】or 【 】 and down in the menu with the keys: On the display appears: This indicates that Dualcom-8 is ready to memorize the 1st. SMS message. <01>01 To continue proceed as follows: ∗ On your portable telephone prepare the text message you wish to memorize in the Dualcom WITHOUT SENDING IT ∗...
  • Page 34 If you then cancel the newly installed message, the factory installed mes- sage will be again installed. To cancel a newly installed message, you must press the digits for【(02 08)】+【#】and follow the indications in the above table. DUALCOM-8 INSTALLATION MANUAL Pag. 34...

  • Page 35: Self Learning Of Wireless Sensor And Keychain Transmitters

    ENGLISH 10 Self learning of wireless sensor and keychain transmitters In this section is described how you may memorize in the Dualcom-8 panel the “Pegaso” protocol sensors. Inside of the K-8R keypad, supplied with the DUALCOM-8, is a specially made TRANSCEIVER capable of receiving alarm trigger messages from all wireless sensors and keychain transmitters and re-transmit these signals to the installed “Pegaso”...
  • Page 36 The keypad will sound 2 beeps. At this point you must press the upper right hand button on the Keychain Tx. The keypad will emit a series of beeps to confirm that the code has been received and learned by the Dualcom-8. Soon after the Display will confirm this by showing: Code learning <01>02...
  • Page 37 Position No. or (Zone) If a sensor has been already learned on the Display you will see: Code learning <02>2522AD3304 “Pegaso” code learned (in this case 22AD3304) Sensor Position or Zone (in this case zone 25) DUALCOM-8 INSTALLATION MANUAL Pag. 37...
  • Page 38 ENGLISH 10.03 How to cancel the Keychain Tx. from the Dualcom-8 memory In the self learning menu for the Sensors, Keychain Tx. and Electronic Key press the digits: 【03】+【#】 【 】or 【 】 or flow up and down in the menu with the keys:...

  • Page 39: Self Learning Of The Wireless Outdoor Siren Code

    Transmission code sent to siren When the Dualcom-8 is in this mode, it will automatically transmit to the siren it’s code and the siren will self learn this code. To repeat this function you must press the digits【05】+【#】or flow up and 【...

  • Page 40: Self Learning Of Electronic Key Sk-8

    ENGLISH 10.06 How to have the Dualcom-8 self learn an Electronic Key SK-8. In the menu for the self learning of the Sensor, Keychain Tx. and the Electronic Keys, you must press the digits 【06】+【#】or flow up and down in the menu with the keys: 【...

  • Page 41: Management Of The Memorized Voice Messages

    This section will describe how to memorize the voice message used in the alarm trigger telephone transmissions. Up to 8 different messages may be memorized. Note: the Dualcom-8 must be set to receive the messages. See section XXX. In the programming menu press the digits: 【...
  • Page 42 Proceed immediately to record the 1st. voice message and at the end, on the Display will appear: Voice <01>02 This indicates that the 1st. Message has been recorded and that the Dualcom-8 is ready for the 2nd 【(02-08 ) 】+【#】 voce message. To record the 2nd to 8th message, press the digits:...

  • Page 43: Additional Settings

    Through the loud speaker plugged into the mother board (see page 4), you will hear the recording playback. 12 Additional settings In this section you will see how to set other important parameters for the Dualcom-8 control panel. While in the programming menu press the digits: 【...
  • Page 44 [1] PSTN network priority: If this network is not working the transmission will automatically be sent by GSM. [2] GSM network priority: If this network is not working the transmission will be automatic sent by PSTN. DUALCOM-8 INSTALLATION MANUAL Pag. 44...
  • Page 45 Number of call attempts [0] For ever [1-9] Minimum 1 - Maximum 9 Attempts. 【#】 At this point, on the keypad, select the desired parameters and confirm with the key The keypad will emit 2 beeps to confirm. DUALCOM-8 INSTALLATION MANUAL Pag. 45...
  • Page 46 ENGLISH 12.05 How to enable a Keypad or Computer so it may be used to programming the Dualcom-8 In the menu “Other setting” press the digits 【05】+【#】or flow up and down in the menu with the 【 】or 【 】...
  • Page 47 ENGLISH 12.07 Setting the Dualcom-8 procedure in case of Faulty or Inactive Zone 【07】+【#】 In the menu “other setting” press the digits or flow up and down in the menu with the 【 】or 【 】 keys: On the display will appear: Other setting <07>11...
  • Page 48 [000-240] From zero sound to maximum 240 seconds In this case, seen on the display, it is 60 seconds 【#】. Press on the Keypad the parameters you wish to set and confirm with the The Keypad will emit 2 beeps to confirm. DUALCOM-8 INSTALLATION MANUAL Pag. 48...
  • Page 49 01 - 12. Example 02 Febuary. YEAR 00 - 99 (2000 - 2099). Ex. 2012 After having made the date and time setting, press the 【#】key to confirm. The Keypad will emit 2 beeps to confirm setting. DUALCOM-8 INSTALLATION MANUAL Pag. 49...
  • Page 50 Example: If you wish to receive, every 12 hours, the panel status, you must digit: Other setting <11>001200 【 】 And at the end confirm with the digit The Keypad will emit 2 beeps to confirm setting. DUALCOM-8 INSTALLATION MANUAL Pag. 50...
  • Page 51 ENGLISH 12.11 How to memorize the SIM card central service number. This sections describes how the number is set that allows the Dualcom-8 to send the SMS mes- sages. This number is provided to the end user by the GSM provider.

  • Page 52: Weekly Management Of The Installation

    ENGLISH 13 Weekly management of the installation In this section you may understand how to install and manage the Dualcom-8 on a weekly bases for each AREA in both DAY and NIGHT MODES, featuring automatic ARM/DISARM. In the programming menu press the digits: 【...
  • Page 53 ENGLISH Example: To program the Dualcom-8 to totally arm on Monday afternoon, in the Day mode at 14:30 and Disarm at 16:45. 【 】 Digit on the keypad the following and confirm with Panel auto <01>14301645 The keypad to confirm will emit 2 beeps.
  • Page 54 Example: To have AREA 2 automatically ARM every Tuesday in the DAY mode from 13:30 to 16:30. 【 】 On the Keypad digit the following and at the end confirm with the key Panel auto <16>13301630 The keypad will confirm with 2 beeps DUALCOM-8 INSTALLATION MANUAL Pag. 54...

  • Page 55: Weekly Management Of The Installed Home Automation System

    In this section is described how to set the weekly management of the HOME AUTOMATION function The home automation function may be integrated with the Dualcom-8 control panel with a 3 wire connection to the optional HA-3 module. (See appendix B on page 63).
  • Page 56 WEDESDAY First activation Second activation Third activation THURSDAY First activation Second activation Third activation FRIDAY First activation Second activation Third activation SATURDAY First activation Second activation Third activation SUNDAY First activation Second activation Third activation DUALCOM-8 INSTALLATION MANUAL Pag. 56...
  • Page 57 On the keypad press the digits: Panel auto Consulting the table, you will <53>20452315 note that the position to use is (53) 【 】 After having programmed the setting, confirm with the key The Keypad will confirm with 2 beeps DUALCOM-8 INSTALLATION MANUAL Pag. 57...

  • Page 58: Visualize The Alarm Event Log

    00 -23. In this case 15 Minutes 00-59. In this case 30 On the above display window is shown that the Dualcom-8 has memorized an alarm trigger on 12 January at 15:30 in zone 1. DUALCOM-8 INSTALLATION MANUAL Pag. 58...

  • Page 59: Visualize The Event Failure Log

    Hour From 00 -23. In this case Hour 18 Minutes From 00-59. Inthis case Minute 15. On the above example is shown that the fault took place in Zone 12 on 22 Febuary at 18:15. DUALCOM-8 INSTALLATION MANUAL Pag. 59...

  • Page 60: Visualize The Arm/Disarm Event Log

    From 00 to 23. In questo caso 18. Minutes From 00 to 59 in this case, 15 minutes. In the above example the operator 2 has Armed the Dualcom-8 in DAY mode on 22 Febuary at 18:15 DUALCOM-8 INSTALLATION MANUAL Pag. 60...

  • Page 61: Return The Control Panel To Factory Setting

    On board GSM module: QUECTEL M10 ∗ ® R.F. on board transceiver: (Tre I systems custom built) GW TRANSK 1120 ∗ Change over relay: I max=1 A ∗ Programmable input response time: 0- 55 / 1-250 / 2-500 / 3-750 ms ∗...

  • Page 62: Appendix A

    Before making any connections to the pcb EZ-8, be sure that there is no power connected to the Dualcom-8. Both the 12Vdc. back-up battery and the 230Vac. Fix the jumper J7 as desired and as shown above and then power up the panel.

  • Page 63: Appendix B

    12Vdc. back-up battery and 230Vac. power is not connected. After all connections are made and the Dualcom-8 is powered up, it will auto- matically recognize that the HA-3 has been added. Be sure not to put on the relay terminals 1-2 and 3 a load of over 10 amps.
  • Page 64 Is not responsible for inappropriate use of this product. TRE i SYSTEMS ® In case problems or faults contact the nearest Tre i systems service center. TRE i SYSTEMS ® We reserve the right to make changes on this product without previous notice.

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