Multi-Tech MTA128ST-USB User Manual

Multi-Tech MTA128ST-USB User Manual

External isdn terminal adapter
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External ISDN Terminal Adapter
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Summary of Contents for Multi-Tech MTA128ST-USB

  • Page 1 Model MTA128ST-USB External ISDN Terminal Adapter User Guide...
  • Page 2: User Guide

    Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
  • Page 3: Table Of Contents

    Data Call Commands ...61 S-Registers ... 63 S-Register Summary ... 63 Result Codes ... 78 Using AT Commands to Operate the MTA128ST-USB ... 79 Modes of Operation ...79 Making a Call ... 79 Dialing ... 79 Channel Bundling Flag Dialing ... 79...
  • Page 4 Technical Support ... 92 Contacting Technical Support ... 92 Service ... 92 Ordering Accessories ... 92 Upgrading the MTA128ST-USB with FlashWizard ... 94 Using FlashWizard to Upgrade Firmware ... 94 Appendixes Appendix A: Regulatory Compliance ... 96 Class B Statement ... 96 FCC Part 15 ...
  • Page 5: Chapter 1 - Introduction And Description

    Chapter 1 - Introduction and Description...
  • Page 6: Introduction

    Product Description The MTA128ST-USB is a desktop terminal adapter with an ST port used for connection to an ISDN network, a USB port for connection to a PC or laptop, and an analog port to connect to a telephone, modem, or fax machine.
  • Page 7: Manual Organization

    Chapter 2: Hardware Installation —Describes how to connect the MTA128ST-USB to the computer, to power, to the ISDN BRI line, and to an optional analog device. It also describes the functions of the front panel LED indicators.
  • Page 8: Features

    • Flash memory for easy firmware upgrades * The MTA128ST-USB is manufactured in two builds. To determine the build of your terminal adapter (TA), issue the ATI2 command in a terminal window. If the TA responds to the command with MTA128ST-USB, then it supports V.110. If your TA resonds to the ATI2 command with...
  • Page 9: Technical Specifications

    Weight Warranty * The MTA128ST-USB is manufactured in two builds. To determine the build of your terminal adapter (TA), issue the ATI2 command in a terminal window. If the TA responds to the command with MTA128ST-USB, then it supports V.110. If your TA resonds to the ATI2 command with MTA128ST-USB-RC, V.110 support is not available.
  • Page 10: Chapter 2 - Hardware Installation

    Chapter 2 - Hardware Installation...
  • Page 11: Introduction

    If damage is observed, do not power up the unit; contact Multi-Tech’s Technical Support for advice (refer to Chapter 6). If no damage is observed, place the MTA128ST-USB in its final location and refer to “Assembling the MTA128ST-USB” in the next section.
  • Page 12: Assembling The Mta128St-Usb

    Place the MTA128ST-USB terminal adapter in a convenient location. In a typical configuration, you will need to connect your MTA128ST-USB to your computer’s USB port, to its own power supply, to the ISDN network terminator, and to any optional analog equipment you are using (e.g., a telephone). Each cabling procedure is shown in Figure 2-3.
  • Page 13: Connecting To Your Computer

    Connecting to Your ISDN Network Terminator 1. If you need a longer line cord than the RJ-45 line cord provided with your MTA128ST-USB, select a cord that is wired straight through (pin 1 to pin 1; pin 2 to pin 2, etc.) with at least the middle four pins connected (pins 2, 3, 4, and 5).
  • Page 14: Led Indicators

    MultiModem ISDN User Guide LED Indicators The ten LED indicators on the front panel (see Figure 2-4) of the MTA128ST-USB report status and line activity. Transmit Data Flashes when data is being transmitted (on for a space, off for a mark).
  • Page 15: References

    Data Protocol Lights in combination with P2 and 128 LEDs to indicate which data protocol (V.110 [build MTA128ST-USB only] , V.120, X.75, PPP, MLPPP) is in use as shown in the table below. Data Protocol Lights in combination with P1 and 128 LEDs to indicate which data protocol (V.110*, V.120, X.75, PPP, MLPPP) is in use as shown...
  • Page 16: Chapter 3 - Software Installation And Configuration

    Chapter 3 - Software Installation and Configuration...
  • Page 17: Introduction

    This chapter describes how to install the MTA128ST-USB driver software and discusses how to configure the unit to match your ISDN service and remote terminal adapter (TA). MTA128ST-USB driver software is installed in Windows 2000, Windows 98, and Windows 95 operating environments.
  • Page 18 MultiModemISDN User Guide 6. The Locate Driver Files dialog box displays. Verify that the “Floppy disk drives” option is selected and click Next >. 7. If the Digital Signature Not Found dialog box displays, click Yes to continue. 8. The Found New Hardware Wizard asking you to insert the installation diskette displays. In the Copy manufacturer’s files from: box, use the browse button to find A:\Win2k, or type A:\Win2k in the box.
  • Page 19 9. The Driver Files Search Results dialog box displays. Windows indicates it has found the device drivers and is ready to copy them to your computer. Click Next >. 10. Windows copies the files to your computer and then displays the Completing the Found New Hardware Wizard dialog box.
  • Page 20: Changing The Modem Descriptor (Windows 2000)

    2. Click the Hardware tab. 3. Select the Device Manager option to display the Device Manager screen. 4. Expand the modem list and highlight the default descriptor - MTA128ST-USB CDC ML-PPP. 5. With the MTA128ST-USB CDC ML-PPP entry still highlighted, right-click and select the Properties button.
  • Page 21 8. The Upgrade Device Driver Wizard dialog box displays. Click Next >. 9. The Install Hardware Device Drivers dialog box displays. Select “Display a list of the known drivers for this device ...” and then click Next >. Chapter 3 - Software Installation and Configuration...
  • Page 22 MultiModemISDN User Guide 10. The Install New Modem dialog box displays. Select the appropriate descriptor (e.g., MTA128ST-USB CDC V.120 async) and click Next >. 11. The Start Device Driver Installation dialog box displays. Click Next > to start the device driver installation.
  • Page 23 Chapter 3 - Software Installation and Configuration 13.The Completing the Upgrade Device Driver Wizard dialog box displays. Click Finish. 14. The Properties dialog box displays. Click Close and then close all remaining screens.
  • Page 24: Installing In Windows 95/98

    .exe application to determine if you have USB support. 1. Power up your Windows system. 2. Turn on your MTA128ST-USB. The LS (Power) LED will light. 3. Plug the “D-shaped” end (Type B) of your USB cable into the USB connector on the back of the unit (See Figure 2-3).
  • Page 25 Click Have Disk... 8. The Install from Disk dialog box displays. Ensure the MTA128ST-USB diskette has been inserted into the computer’s floppy disk drive (A:\ ). In the Copy manufacturer’s files from: field, type A:\Win95_98, then click OK. Chapter 3 - Software Installation and Configuration...
  • Page 26 9. The Add New Hardware Wizard dialog box requests you to select the manufacturer and model of your hardware device. Select the MTA128ST-USB ISDN Terminal Adapter , and click Next>. 10. The Update Driver Warning dialog box displays. Click Yes to continue the installation.
  • Page 27 12. A progress indicator displays as files are copied to the system. The Add Hardware Wizard displays indicating that Windows has finished installing the software for the device. Click Finish. 13. The Add New Hardware Wizard dialog box displays indicating it is searching for new drivers for an Unknown Device .
  • Page 28 MultiModemISDN User Guide 14. The New Hardware Wizard displays asking, What do you want Windows to do? Select Search for the best driver for your device (Recommended) . Click Next>. 15. The Add New Hardware Wizard dialog box displays, indicating Windows will search for new drivers in the location you select.
  • Page 29 16. The Add New Hardware Wizard dialog box displays, indicating Windows has found an updated driver for this device. Ensure Select the updated driver (Recommended) MTA128ST-USB ML-PPP is selected. Click Next>. 17. The Add New Hardware Wizard dialog box displays indicating that Windows has selected the proper driver from the installation disk and displays the information for verification.
  • Page 30 Wizard dialog box, indicating that Windows has finished installing the software. Click Finish to complete the installation and exit the wizard. Note: To verify successful installation of the Auxiliary Drivers and the MTA128ST-USB modem, right click My Computer, then select Properties | Device Manager. Expand the Auxiliary Drivers and...
  • Page 31: Changing The Modem Descriptor (Windows 95/98)

    1. Click Start | Settings | Control Panel | System to display the System Properties dialog box. 2. Select the Device Manager option to display the Device Manager screen. 3. Expand the modem list and highlight the default descriptor - MTA128ST-USB ML-PPP. 4. With the MTA128ST-USB ML-PPP entry still highlighted, right-click and select the Properties button.
  • Page 32 Select “Display a list of all the drivers in a specific location, ...” and then click Next >. 9. The Upgrade Device Driver Wizard dialog box displays. Select the appropriate descriptor (e.g., MTA128ST-USB V.120 async) and click Next >. 10. The Update Driver Warning screen displays. Click Yes to continue the installation.
  • Page 33 11. The Update Device Driver Wizard dialog box displays indicating that it is ready to install the selected driver. Click Next > to begin installation. 12. Once installtion is completed, the Update Device Driver Wizard dialog box displays, indicating Windows has finished installing the drivers. Click Finish.
  • Page 34: Removing Your Old Device From Windows 2000 And Windows 98/95

    Removing Your Old Device from Windows 2000 and Windows 98/ When your new MTA128ST-USB replaces another terminal adapter, the old installation remains in Windows 2000 and Windows 98/95 after you install the new device, and the old device is still selected in HyperTerminal and other Windows 2000 and Windows 98/95 applications.
  • Page 35: Configuration

    Select the network switch type your ISDN service provider uses at its local central office. You can set the MTA128ST-USB to NET3 (DSS1), VN4, INS64, U.S. NI-1, AT&T 5ESS, or DMS-100. If you don’t know the switch type, get the information from your ISDN service provider. AT command: !C0= Data TEI ________________________________________ Data TEI (Terminal Endpoint Identifier) is the TEI assigned to the data channel.
  • Page 36: Call Control Configuration

    For use with North American switches, the Service Profile Identifier (SPID) must be configured in the MTA128ST-USB. The SPID is assigned by the local phone company and is for the specific BRI line where the unit is attached. The SPID field is empty prior to configuration.
  • Page 37 This protocol uses both B channels at once, providing an aggregate data transmission speed of 128 Kbps. Dialing Numbers _____________________________ The MTA128ST-USB can dial telephone number n , where n can be up to 20 characters. AT command: Dn ( n = phone number) Stored Numbers _____________________________ The MTA128ST-USB can store as many as ten phone numbers, up to 20 characters each.
  • Page 38: Isdn Mta128St-Usb Configuration Utility

    To Install in Windows 2000/98/95 1. When installing from disk, insert the Setup disk (provided in your MTA128ST-USB package) into drive A or B. If installing from a network location, connect to it. (Note the drive letter. You may need it if you run Setup again.)
  • Page 39: Windows 2000 Dial-Up Networking

    Windows 2000 Dial-Up Networking The following instructions describe all Dial-Up Networking connection options under Windows 2000 as well as guide you through setting up a Dial-up Networking connection to an Internet Service Provider (ISP). Note: If you are connecting to the Internet, make sure TCP/IP is installed on your computer and that you’ve set up an access account with an Internet Service Provider.
  • Page 40 MultiModemISDN User Guide If you select Dial-up to private network and have only one modem installed: The Phone Number to Dial dialog box is displayed. Enter the phone number of the computer, network or Internet Service Provider (ISP) to which you are connecting. Click Next>.
  • Page 41 The Step 3 of 3: Configuring your computer dialog box is displayed. In the box provided, enter a descriptive name for this connection and click Next >. You are then asked if you would like to set up an Internet mail account. You may select Yes or No.
  • Page 42 MultiModemISDN User Guide The Connection Availability dialog box is displayed. If you are creating this connection for multiple users, select Create this connection for all users. If this connection will be used only by you, select Create this connection only for myself. Click Next> to continue. The Competing the Network Connection Wizard dialog box is displayed.
  • Page 43: Windows 98/95 Dial-Up Networking

    Windows 98/95 Dial-Up Networking Windows 98/95 includes a remote-node client called Dial-Up Networking (DUN). Before beginning, make certain Dial-Up Networking and TCP/IP are installed on your computer. To begin your set up: a. In Windows 95, Click Start | Programs | Accessories | Dial-Up Networking.
  • Page 44 MultiModemISDN User Guide The Make New Connection dialog box displays indicating you have created a new Dial-Up connection. Click Finish. From the Dial-Up Networking folder, right click on the Dial-Up Connection just created and select Properties to open the Modem Properties dialog box. The Modem Properties dialog box displays.
  • Page 45: At Commands

    If prompted, enter your Internet account User Name and Password and click Connect. AT Commands You can configure the MTA128ST-USB using AT commands, just as you would configure an analog modem. Use this method if you prefer to work with AT commands or if you have a special requirement not addressed by the configuration utilities or Dial-Up Networking.
  • Page 46: Chapter 4 - At Commands, S-Registers And Result Codes

    Chapter 4 - AT Commands, S-Registers and Result Codes...
  • Page 47: Introduction

    Entering AT Commands If your MTA128ST-USB (TA) is connected to a computer terminal, you can send AT commands to it by entering them on the keyboard. If the TA is connected to a computer, you can send AT commands to it by typing them in the terminal window of a data communications program such as HyperTerminal.
  • Page 48: At Commands By Function

    MultiModemISDN User Guide AT Commands by Function Command Implementation Attention code Return Command execution +++AT<cr> In-band escape code <break>AT<cr> Out-of-band escape code Switch Configuration %A97 Dialing method Switch type Data SPID *!C6 Voice SPID SAPI-0 data TEI *!D3 SAPI-0 voice TEI List DN, SPID, TEI, Data protocol &...
  • Page 49 Data Call Commands Answer Dial Dial Stored telephone number &Jn Channel Bundling Hang up Display product information Return on-line @Config Start ConfigMenu Command Implementation Command: AT Function: Attention Code Values: Default: Description: The attention code precedes all command strings except the A/ command and escape codes.
  • Page 50 MultiModemISDN User Guide Switch Configuration Commands Use the following commands to select your network switch type (e.g., EuroISDN Net3) and to specify other information required to make an ISDN connection. Command: %A97=n Function: Dialing Method Values: n = 0 or 1 Default: %A97=0 (En bloc) Description: Standardized ISDN signaling protocols such as DSS1, DSS2, and SS7...
  • Page 51 Command: !D3=n Function: SAPI-0 Data TEI Values: n = 0–63, 240 (auto), 241 (disable) Default: !D3=240 (Auto TEI) Description: Use !D3= to set the terminal endpoint identifier (TEI) for the data channel. A TEI is a number used by the central office switch to identify uniquely each device connected to the network.
  • Page 52 MultiModemISDN User Guide Command: !EN=n Function: Enable Data DN/MSN Values: n = 1 or 2 Default: All ports are enabled. Description: !ENn enables a Data DN/MSN which will put it back in service for accepting and originating data calls. !EN=1 !EN=2 Command: *!EN=n Function:...
  • Page 53 Command: !N2=n Function: Data DN/MSN 2 Values: n=25-character string Default: Null string Description: Data DN/MSN 2 accommodates the functionality for handling acceptance of incoming data. Data DN/MSN 2 can be set to the same value as the Voice DN/MSN or Data DN/MSN 1. See the !N1= command description. Note: If using the TA as a host for MultiLink PPP calls with the MP+ Dynamic Bandwidth Allocation scheme (S59=1), Data DN/MSN 2 must be entered.
  • Page 54 !Z=9 !Z=12 * The MTA128ST-USB is manufactured in two builds. To determine the build of your terminal adapter (TA), issue the ATI2 command in a terminal window. If the TA responds to the command with MTA128ST-USB, then it supports V.110. If your TA resonds to the ATI2 command with MTA128ST-USB-RC, V.110 support is not available.
  • Page 55 USB Port Configuration Commands Use the following commands to control the interaction between the MTA128ST-USB and the computer that is connected to it. Command: En Function: Command Mode Echo Values: n = 0 or 1 Default: E1 (Echo on) Description: When you enter commands on the keyboard, the TA echoes the characters back to the computer or terminal where they display on the monitor.
  • Page 56 MultiModemISDN User Guide Command: Sr? Function: Read Register Value Values: r = S-register number Default: None Description: Use Sr? to read the value of an S-register, where r is the number of the S- register. See S-Registers in this chapter for further information. Command: Vn Function: Terse/Verbose Result Codes...
  • Page 57 Command: &Cn Function: DCD Control Values: n = 0, 1, or 2 Default: &C1 (DCD normal) Description: Controls behavior of the DCD (Data Carrier Detect) signal (pin 8 on the RS232E/V.24 interface). Normally, DCD goes high when the TA establishes a connection and drops when the connection is lost.
  • Page 58 The #X0 command (factory default setting) causes one Xoff to be sent until the MTA128ST-USB's buffer reaches the Xon level. The #X1 command uses an Xoff to be sent for every character received after TA reaches its buffer full level.
  • Page 59 * The MTA128ST-USB is manufactured in two builds. To determine the build of your terminal adapter (TA), issue the ATI2 command in a terminal window. If the TA responds to the command with MTA128ST-USB, then it supports V.110. If your TA resonds to the ATI2 command with MTA128ST-USB-RC, V.110 support is not available.
  • Page 60 MultiModemISDN User Guide Command: &Wn Function: Store Active Profile Values: n = 0 or 1 Default: &W1 (Use factory default profile) Description: Stores your active profile, or configuration, in memory, so you won't lose custom settings when you turn off the TA or reset it. &W0 Stores all current AT command and S-register values in nonvolatile random access memory (NVRAM) and configures the TA so it reads your custom...
  • Page 61: Data Call Commands

    S76 will change if $MB is changed. * The MTA128ST-USB is manufactured in two builds. To determine the build of your terminal adapter (TA), issue the ATI2 command in a terminal window. If the TA responds to the command with MTA128ST-USB, then it supports V.110.
  • Page 62 Display Product Information Values: n = 0, 1, 2, and 4 Default: none Description: Displays the following MTA128ST-USB product information. Product ID (e.g., 247) Firmware version number (e.g. 6.00) Model number (e.g., MTA128ST-USB) Date and time firmware was made Command: O...
  • Page 63: S-Registers

    S-Registers S-registers are sections of memory in which values are stored that affect how the MTA128ST-USB operates. S-registers are so-called because each has a name that begins with the character S. Use the S command to assign a value or to read the current value of an S-register. To assign a value to an S-register, use the command Sr=n, where r is the register number, and n is the value you want to assign, e.g., S7=45.
  • Page 64 MultiModemISDN User Guide V.110 Network Rate Control Persistent DTR Dialing Delay Note: V.110 is supported in build MTA128ST-USB only. S-Register: S0 Function: Number of Rings Until Answer Unit: 1 ring Range: 0–255 Default: Description: Sets the number of rings the TA waits for before it answers and begins its connect sequence.
  • Page 65 S-Register: S5 Function: Backspace Character Unit: Decimal ASCII code Range: 0–32, 127 Default: 8 (^H) Description: Specifies the character used by the TA to delete the previous character in the command line. S-Register: S7 Function: Wait for Connection (Abort Timer) Unit: 1 second Range:...
  • Page 66 MultiModemISDN User Guide through the serial port (either sent or received). Disable the inactivity timer by setting S30=0, which is the factory default setting. S30 currently works for + all protocols EXCEPT V.110. S-register: S31 Function: Maximum Redial Timeout Value Unit: 1 minute Range:...
  • Page 67 S-register: S45 Function: Use Dial Tone from Central Office Unit: Decimal ASCII code Range: No dial tone Use Central Office dial tone TA generates dial tone Default: 1 (Use Central Office dial tone) Description: S45 allows the TA either to generate a dial tone on the POTS port, block any dial tone on the POTS port, or allow the dial tone from the central office to pass through to the POTS port (default).
  • Page 68 “Detect and Select” if callback is involved to ensure that the callback call uses the correct data protocol. Disable Detect Detect and Select Note: V.110 support is available in build MTA128ST-USB only.
  • Page 69 S-Register: S53 Function: Maximum X.75 Buffer Size Unit: 1 byte Range: n=64 - 2048 Default: 2048 (bytes) Description: S53 allows the maximum buffer size of an X.75 frame to be customized. Typically a smaller frame size is more compatible with software packages on a PC (such as HyperTerminal).
  • Page 70 MultiModemISDN User Guide Numbering Plan Unknown ISDN/telephony Data Telex National standard Private Default: 128 (disabled) Description: Modifies the value of Octet 3 of the Calling Party Number Information Element that is sent within the SETUP message for data and POTS port (voice/modem/fax) calls. To set a specific number type and numbering plan, select an option from the Type of Number section above and add its value to the value of an option in the Numbering Plan section above.
  • Page 71 S-register: S58 Function: Client-side Authentication Protocol Negotiation Unit: Decimal ASCII code Range: PAP between TA and PC; CHAP MD5 between TA and server ANY authentication protocol Default: 1 (PAP) Description: Sets the client-side authentication protocol to be negotiated during the Link Control Protocol (LCP) phase of PPP/MLPPP negotiation.
  • Page 72 MultiModemISDN User Guide scheme to drop a channel due to analog calls. Note: Using the DBA scheme on the host-side requires that you specify a Data Directory Number or MSN. Refer to your TA Owner’s Manual for information on how to specify a Data Directory Number or MSN. S-register: S60 Function: Bandwidth-on-Demand (BOD) High Threshold...
  • Page 73 S-register: S63 Function: Bandwidth-on-Demand Low Throughput Threshold Unit: Kbps Range: n=0–64 (Kbps) Default: 26 (26 Kbps) Description: Sets BOD Low Throughput Threshold, which determines whether second channel should be disconnected due to low throughput. Refer to the BOD description and how the Low Throughput Threshold (S63) and Low Threshold Sampling Period (S62) determine when second channel should be disconnected.
  • Page 74 MultiModemISDN User Guide Austria Belgium Cyprus Denmark Finland France Germany 1 Germany 2 Greece Iceland Ireland Italy Luxembourg 1 Luxembourg 2 Malta Netherlands Norway Portugal Spain Sweden Switzerland 1 Switzerland 2 United Kingdom 1 United Kingdom 2 United States Default: 0 (25 Hz, single ring, 2 sec.
  • Page 75 S-register: S68 Function: First Active Duration Unit: 1 ms Range: 5–9995 Default: 2000 ms Description: Sets the duration of the first active period of the ring signal. Any value given to this S-register is rounded down to the nearest 5 ms. For example, S68=1234 sets S68 to 1230 ms (1.23 seconds).
  • Page 76 Reducing the V.110 buffer size reduces delay. * The MTA128ST-USB is manufactured in two builds. To determine the build of your terminal adapter (TA), issue the ATI2 command in a terminal window. If the TA responds to the command with MTA128ST-USB, then it supports V.110.
  • Page 77 V.110 call is originated, then the network rate will be that of S76 ($MB). * The MTA128ST-USB is manufactured in two builds. To determine the build of your terminal adapter (TA), issue the ATI2 command in a terminal window. If the TA responds to the command with MTA128ST-USB, then it supports V.110.
  • Page 78: Result Codes

    MultiModemISDN User Guide Result Codes When the MTA128ST-USB (TA) receives an AT command from the computer or terminal, it attempts to execute the command, then sends a status message to the computer or terminal that reports the result of the command. The TA provides you with several of these response messages, or result codes, which can be displayed on your monitor or intercepted and used by your communications software.
  • Page 79: Using At Commands To Operate The Mta128St-Usb

    ATO<cr>. Making a Call Before you can place a data call, configure the MTA128ST-USB for the local switch type, serial port speed, and the data type of the ISDN device you want to call. See Chapter 3, Software Installation and Configuration.
  • Page 80: Canceling A Call

    MultiModemISDN User Guide Note: In Windows 2000 and Windows 98/95, if the Use Country Code and Area Code box is checked in the Properties window for dial-up connection, the bundling modifier (i.e., &, + or !) is removed from the dialing string when the user attempts to make a connection.
  • Page 81: Hanging Up

    Chapter 4 - AT Commands, S-Registers, and Result Codes this, enter AT&D0<cr>. With this configuration, the TA can accept calls while DTR is low. If this configuration setting is not made, the TA rejects incoming calls until DTR is high while calls comes in. Hanging Up To hang up a call, escape to online command mode ( +++AT<...
  • Page 82: Chapter 5 - Troubleshooting

    Chapter 5 - Troubleshooting...
  • Page 83: Technical Support

    None of the LEDs light when the MTA128ST-USB is on When you turn on the MTA128ST-USB, the LED indicators on the front panel should flash briefly as the unit runs a self-test. If the LEDs remain off, the unit probably is not receiving power.
  • Page 84 MTA128ST-USB at a time. If MultiExpress Terminal reports that it cannot make a connection, yet the MTA128ST-USB’s TR indicator is on, click on the Window menu to see if more than one terminal is open. The MTA128ST-USB’s TR indicator shows that the software has made a connection with the unit through the COM port.
  • Page 85 S/T interface must all have the same polarity. If the MTA128ST-USB reports BUSY , the other number may be busy, in which case you • should try again later.
  • Page 86 ATS0=1 to your MTA128ST-USB in terminal mode. Note: If the user wishes to accept calls while DTR is low, the MTA128ST-USB must be configured to ignore DTR. This is accomplished by entering AT&D0<cr>. With this configuration, the MTA128ST-USB is able to accept calls while DTR is low.
  • Page 87 The Impact IQ displays a connected status, but the MTA128ST-USB does not. The MTA128ST-USB is looking for a SABME command from the Impact IQ to finish establishing the V.120 connection. However, the Impact IQ won’t send a SABME until it has data to send. Have the Impact IQ send a character by pressing any key (such as the space bar) on the terminal attached to the Impact IQ.
  • Page 88: Chapter 6 - Warranty, Service And Tech Support

    Chapter 6 - Warranty, Service, and Technical Support...
  • Page 89: Introduction

    Technical Support . It includes the technical support telephone numbers and information on how to send in your terminal adapter should you require service. The final sections explain how to get information and technical support and how to upgrade the MTA128ST-USB via FlashWizard.
  • Page 90: Out Of Warranty Repair Costs

    MULTI-TECH SOFTWARE LICENSE AGREEMENT Multi-Tech Systems, Inc. (MTS) agrees to grant and Customer agrees to accept on the following terms and conditions, a non-transferable and non-exclusive license to use the software program(s) delivered with this Agreement.
  • Page 91 Agreement. Any previous version of the software must be destroyed or returned to Multi-Tech Systems, Inc. within 90 days of receipt of the software upgrade or update.
  • Page 92: Technical Support

    • contact name and phone number. • check or purchase order number for payment if the MTA128ST-USB is out of warranty. Check with your technical support specialist for current repair charges.) • if possible, note the name of the technical support specialist with whom you spoke.
  • Page 93 Phone: 800 826-0279 Fax: 914 267-2420 Email: info@thesupplynet.com Internet: http://www.thesupplynet.com Chapter 6 - Warranty, Service and Tech Support...
  • Page 94: Upgrading The Mta128St-Usb With Flashwizard

    The utility automatically senses the devices on the ports of your PC and finds the .Hex file which is compatible with the MTA128ST-USB . If no .Hex files are found in the directory where Flash Wizard program is located, the utility exits with an error.
  • Page 95: Appendixes

    Appendixes...
  • Page 96: Appendix A: Regulatory Compliance

    MultiVOIP 200 User Guide Appendix A: Regulatory Compliance Class B Statement FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 97: Appendix B: Configuration Profiles

    Appendix B: Configuration Profiles Quick Setup Factory Profiles For quick setup, the MTA128ST-USB includes six Quick Setup Factory Profiles, each of which is configured for a specific type of port operation. You can load a Quick Setup Factory Profile into active memory by using the command &Fn, in which n is the number of the profile you wish to load.
  • Page 98 Profile 1 (&F1 ) — V.110 Asynchronous Operation * The MTA128ST-USB is manufactured in two builds. To determine the build of your terminal adapter (TA), issue the ATI2 command in a terminal window. If the TA responds to the command with MTA128ST-USB, then it supports V.110.
  • Page 99 S53=2048 Maximum X.75 buffer size is 2048 characters &S1 DSR follows DCD Select verbose messages !Z=6 Enable V.110 data protocol Profile 2 (&F2 ) — V.120 Asynchronous Operation AT COMMAND DESCRIPTION &C1 DCD functions normally Disable persistent DTR dialing &D1 Hang up when DTR drops Enable command mode echo &E4...
  • Page 100 MultiVOIP 200 User Guide S0=1 Answer after 1 ring S2=43 Set escape character to + (ASCII 43) S3=13 Set carriage return character to CR (ASCII 13) S4=10 Set line feed character to LF (ASCII 10) S5=8 Set backspace character to BS (ASCII 8) S7=45 Wait 45 seconds for connection before aborting S10=20...
  • Page 101: Glossary

    Glossary...
  • Page 102 MultiModemISDN User Guide Symbol 2B1Q (2 bits, 1 quarternary)—A line code at layer one for the BRI U interface. Two bits of data (2B) are mapped into one of four line values (1Q, or 1quarternary). This coding scheme allows a single copper pair to carry 160 Kbps of information bidirectionally and simultaneously at a distance of up to three miles.
  • Page 103 Glossary BONDING Specification 1.1— The Version 1.1 BONDING specification (September 1993) incorporates changes to the 1.0 specification resulting from interworking tests among various vendors, and comments from the TIA standardization process. No changes were made to the BONDING algorithm or procedures. bps (bits per second)—The unit of speed at which data bits can be transmitted or received.
  • Page 104 MultiModemISDN User Guide may refer to the function performed by an entity attached to the Universal Serial Bus; for example, a data/FAX modem device. Devices may be physical, electrical, addressable, and logical. When used as a non-specific reference, a Universal Serial Bus device is either a hub or a function.
  • Page 105 Glossary frequency—A characteristic of an electrical or electronic signal which describes the periodic recurrence of cycles. Frequency is inversely proportional to the wavelength or pulse width of the signal (e.g., long wavelength signals have low frequencies and short wavelength signals yield high frequencies).
  • Page 106 MultiModemISDN User Guide LAPB (Link Access Procedure Balanced)—Based on the X.25 Layer 2 specification. A full-duplex, point-to-point, bit-synchronous protocol commonly used as a data link control protocol to interface X.25 DTEs. LAPB is the link initialization procedure that establishes and maintains communications between the DTE and the DCE.
  • Page 107 Glossary OHCI (OpenHCI): Open Host Controller Interface Specification for USB. All transfers on the USB are initiated by the host system’s host controller. The host controller is responsible for controlling traffic on the USB and can be appropriately programmed to transfer data to and from USB devices.
  • Page 108 MultiModemISDN User Guide R reference point—Establishes the boundary between non-ISDN compatible equipment (TE-2) and the IDN network. TAs are used to convert the communication protocol used by the non-ISDN termnials to the desired BRI or PRI protocol. Non-ISDN (TE2) terminal equipment connects to IDN at the R-Reference point with a TA.
  • Page 109 Glossary T—Provides the connection between the NT1 and NT2. Can be internal to or external from the PABX. Provides the connection between the NT1 equipment and the TA or TE-1. Can provide both Primary Rate and Basic Rate services. TA—See terminal adapter . TCP/IP (Transmission Control Protocol / Internet Protocol)—A multi-layer set of protocols developed by the US Department of Defense to link dissimilar computers across dissimilar and unreliable LANs.
  • Page 110 MultiModemISDN User Guide Universal Serial Bus: A collection of Universal Serial Bus devices and the software and hardware that allow them to connect the capabilities provided by functions to the host. Universal Serial Bus Device: Includes hubs and functions. See device. Universal Serial Bus Driver: The host resident software entity responsible for providing common services to clients that are manipulating one or more functions on one or more Host Controllers.
  • Page 111 Index...
  • Page 112: Index

    MultiModemISDN User Guide Index Abort timer ... 65 Answering a call ... 61 Automatically ... 80 Manually ... 80 Assembling the modem ... 12 AT commands !C0= ... 35, 50 !C6= ... 50 !D3= ... 51 !L ... 52 !N1= ... 52 !RXG ...
  • Page 113 Flow control ...57 Hang up ... 61, 81 Hook control ... 61 List Active Profile ...55 List Telephone Numbers ... 80 Load Profile ... 48, 58, 97 Pacing ... 58 Persistent DTR Dialing ... 60 Read S-Register ... 56 Receive Gain ...53 Reset ...56 Return Online ...62 Set S-Register ...
  • Page 114 Windows 2000 ... 17 Windows 98 ... 24 ISDN configuration utility, using ... 38 ISDN line ... 84 ISDN MTA128ST-USB Config utility ... 35, 38 LED indicators ... 9, 83 128 Kbps ... 14 Bearer Channel 1 ... 14 Bearer Channel 2 ... 14 Data Protocol ...
  • Page 115 V.120 call, caller gets a NO CARRIER ... 86 V.120 calls not accepted from a 3Com ... 87 Will not connect to an ELSA adapter ... 87 Typical configuration ... 12 Uninstalling MTA128ST-USB from Windows ...34 Unpacking the MTA128ST-USB ...11 Upgrade firmware, FlashWizard ...94 USB evaluation utility ...24 USB, overview ...

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