Dell Latitude CS User Manual

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Service manual (44 pages)

Service manual (45 pages)

Service manual (44 pages)

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Page 1 Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
Page 2 If the computer is docked to one of Dell's C/Port Family Advanced Port Replicators (APR) or C/Dock Family Expansion Stations, it obtains power through the APR or expansion station, which must be connected to an electrical outlet.
Page 3 Back to Contents Page Power Management Settings: Dell™ Latitude™ CS/CSx Portable Computers User's Guide Experimenting With Power Conservation Standby Mode Using Key Combinations Suspend-to-Disk Mode Closing the Display Power Management Properties for Microsoft Windows 98 Suspend Mode Power Management Properties for Microsoft Windows NT Experimenting With Power Conservation In general, the lower the value you set for each power conservation feature, the longer the battery's charge lasts.
Page 4 NOTE: Dell creates an appropriately sized S2D partition before shipping the computer to you. Use the S2D utility to remove the file, to increase the size of the file, or to add the S2D file if you removed it. For more information about altering or creating an S2D file, see the...
Page 5 Dell Utilities folder on your hard-disk drive or on the S2D diskette that came with your computer. * These key combinations may not function with future operating systems. Power Management Properties for Windows 98 Windows 98 with Advanced Power Management (APM) provides the Power Management Properties window for setting power conservation features.
Page 6 Dell Latitude CS/CSx. Using the Battery The battery is partially charged when you receive it. Dell recommends that you charge your battery to full capacity before using it to power the computer.
Page 7 you attempt to run your computer from battery power. Charging the Battery Each time you connect the computer to an electrical outlet or install a battery in a computer that is connected to an electrical outlet, the computer checks the battery's charge. The AC adapter charges the battery (if needed) and then maintains the battery's charge. NOTE: For maximum battery performance, charge the battery only at normal room temperature. ...
Page 8 If the battery status indicator turns solid green, allow the battery to charge overnight and check it the next day. If the battery is fully discharged, it takes a much longer time than usual to recharge it. To purchase a new battery, call Dell or access the Dell World Wide Web site at http://www.dell.com. Dispose of the old battery properly.
Page 9 A battery problem may prevent the battery from being charged to its full potential and can lead to unpredictable operation. To obtain a new battery, call Dell or access the Dell World Wide Web site at http://www.dell.com. Dell suggests you follow these precautions when using the battery:...
Page 10 Do not place spent batteries in common household waste products. Contact local authorities for the location of a chemical waste collection program nearest you. To purchase a new battery, call Dell or access the Dell World Wide Web site at http://www.dell.com. About Battery Power You automatically conserve battery power each time you connect the computer to an electrical outlet.
Page 11 CD-ROM and DVD-ROM drives are read-only devices that can play most commercially available 8- or 12-centimeter (cm) sound and video CDs. Dell installed the appropriate CD-ROM device drivers on your hard-disk drive. Dell also installed the drivers that will allow a DVD-ROM drive to play most CDs and read data from a DVD.
Page 12 Your computer's CD-ROM and DVD-ROM drives are able to play the following disc formats: CD-ROM red-book audio discs (CD-DA) CD-ROM yellow-book mode-1 and mode-2 data discs CD-ROM XA (mode-2 form 1 and form 2; without Adaptive Differential Pulse Code modulation [ADPCM]) CD-I (mode-2 form 1 and form 2) CD-I Ready CD-Bridge...
Page 13 Asia and Other Regions Contact Numbers Americas Contact Numbers Overview When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following sections. "International Dialing Codes" provides the various codes required to make long-distance and international calls.
Page 14: Customer Care
Germany (Langen) 6103 Hong Kong Not required Ireland (Bray) Italy (Milan) Japan (Kawasaki) Korea (Seoul) — Luxembourg Macau — Not required Malaysia (Penang) Mexico (Colonia Granada) Netherlands (Amsterdam) New Zealand — Norway (Lysaker) Not required Poland (Warsaw) Singapore (Singapore) Not required South Africa (Johannesburg) 09/091...
Page 15 Customer Service toll free: 1-800-624-9897 (Credit Return Authorization Numbers) National Accounts (systems purchased by established Dell national accounts [have your account number handy], medical institutions, or value-added resellers [VARs]): Customer Service and Technical Support (Return toll free: 1-800-822-8965...
Page 16: Switchboard
Sales (Catalogs) toll free: 1-800-426-5150 toll free: 1-800-727-8320 TechFax toll free: 1-800-950-1329 TechConnect BBS 728-8528 Dell Services for the Deaf, Hard-of-Hearing, or toll free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) Switchboard 338-4400 Europe Contact Numbers Area Local Number or...
Page 17: Table Of Contents
Fax Switchboard 45170117 Web site: support.euro.dell.com/dk E-mail: den_support@dell.com Finland Technical Support 253 313 60 (Helsinki) Technical Support Fax 253 313 81 Customer Care 253 313 61 253 313 99 Switchboard 253 313 00 Web site: support.euro.dell.com/fi...
Page 18 Web site: support.euro.dell.com/it E-mail: support_italy@dell.com Luxembourg Technical Support (Brussels, Belgium) 481 92 88 Home/Small Business Sales (Brussels, Belgium) toll free: 080016884 NOTE: Customers in Corporate Sales (Brussels, Belgium) 481 91 00 Luxembourg call Customer Care (Brussels, Belgium)
Page 19: Home/Small Business Customer Care
Sales 590 05 185 Web site: support.euro.dell.com/se E-mail: swe_support@dell.com Switzerland Technical Support 0844 811 411 (Geneva) Customer Care 0848 802 802 Switchboard 799 01 01 799 01 90 Web site: support.euro.dell.com/ch E-mail: swisstech@dell.com ...
Page 20 1 800 888 202 Corporate Sales toll free: 1 800 888 213 New Zealand Technical Support 0900 51010 (Dell Dimension systems only) ($2.50 + GST per call) Technical Support (Other systems) 0800 446 255 Customer Service ...
Page 21 Taiwan, and Thailand—refer to individual listings for these countries) Taiwan Technical Support toll free: 0080 651 226/0800 33 557 NOTE: Customer Service (Penang, Malaysia) 810 4949 Customers in Taiwan call Transaction Sales toll free: Malaysia for 0080 651 228/0800 33 556 customer Corporate Sales ...
Page 22 Back to Contents Page Customizing Your Computer: Dell™ Latitude™ CS/CSx Portable Computers User's Guide Using the System Setup Program System Setup Options Power Management Settings Suspend-to-Disk Utility Back to Contents Page...
Page 23 Features of the Dell Diagnostics The Dell Diagnostics provides a series of menus and options from which you choose particular test groups or subtests. You can also control the sequence in which the tests are run. The diagnostic test groups or subtests also have these helpful features:...
Page 24 For a quick check of your computer, select Quickly Test All Devices. This option runs only the subtests that do not require user interaction and that do not take a long time to run. Dell recommends that you choose this option first to increase the odds of tracing the source of the problem quickly.
Page 25 Menu describes the main menu screen area, the Device Groups, and the different diagnostic menus and commands and instructions on how to use them. Keys Category Keys explains the functions of the all of the keystrokes that can be used in Dell Diagnostics. Device Group Category...
Page 26 Versions Category Versions lists the version numbers of the subtests that are used by the Dell Diagnostics. Back to Contents Page...
Page 27 Dell. If you are running either the Microsoft® Windows® 95 or Windows 98 operating system on your computer and the Diskette Reconfig option is enabled in the System Setup program, you do not have to reboot the computer when you connect the diskette drive to the parallel connector.
Page 28 For optimum video performance in these cases, do not use expanded video mode. Video Drivers and Video Resolution The Dell-installed video drivers work with the operating system to let you customize the video resolution, number of screen colors, and refresh rate of your display.
Page 29 640 x 480 60 Hz 60 Hz, 75 Hz, 85 Hz 65,536 16 (High Color) 60 Hz 60 Hz, 75 Hz, 85 Hz (64 K) 1677721 24 (True Color) 60 Hz 60 Hz, 75 Hz, 85 Hz (16 Million) 800 x 600 60 Hz 60 Hz, 75 Hz, 85 Hz 65,536...
Page 30 Dual-Display Mode With Microsoft® Windows® 98 and later operating systems, you can use an external monitor as an extension of your display (see your operating system documentation for more information). To set up your computer for dual-display mode, perform the following steps: 1. Connect the external monitor. 2. Click the Start button, point to Settings, and then click Control Panel. 3.
Page 31 Drivers: Dell™ Latitude™ CS/CSx Portable Computers User's Guide Installing Microsoft® Windows® 95 and Windows 98 Drivers Installing Microsoft® Windows NT® Drivers NOTE: For more information on using the operating system installed on your computer by Dell, see the operating system user's guide that came with your computer. Back to Contents Page...
Page 32 (Diskette Drive A or Diskette Drive B) in the System Setup program. If the problem cannot be corrected, call Dell for technical assistance. Diskette read failure A cable may be loose, or the diskette If the diskette-drive access indicator lights up, try a different may be faulty.
Page 33 The amount of memory recorded in Reboot the computer. If the error appears on the display again, has changed NVRAM does not match the memory call Dell for technical assistance. installed in the computer. An installed memory module may be...
Page 34 (code 1-1-3) means that the computer was unable to read the data in nonvolatile random-access memory (NVRAM). This information is important to the Dell support staff if you need to call for technical assistance.
Page 35 Table 2. If you are unable to resolve the problem, use the Dell Diagnostics to identify a more serious cause. If you are still unable to resolve the problem, call Dell for technical assistance.
Page 36 NOTES: Installed devices cannot share the same COM port address. The default address of your computer's serial port is COM1. To view IRQ line assignments in the Microsoft® Windows® 95 and Windows 98 operating systems, click the Start button, point to Settings, and click Control Panel. Double-click the System icon. Select the Device Manager tab, and then double-click Computer. Table 3.
Page 37 00100000-03FFFFFF High memory area FD000000-FDFFFFFF (approximate; not a fixed location) Video RAM FF200000-FF2FFFFF (approximate; not a fixed location) Video RAM FFFE0000-FFFFFFFF BIOS ROM I/O Memory Map Table 6 provides a map of memory addresses reserved by the computer for peripheral input/output (I/O) devices. Use the information in Table 6 to determine if the memory address of an external device (such as a PC Card) conflicts with a memory address reserved by the computer.
Page 39 Back to Contents Page Connecting External Devices: Dell™ Latitude™ CS/CSx Portable Computers User's Guide About the I/O Connectors External Monitor Mouse, Keyboard, and External Numeric Keypad AC Adapter USB Devices Audio Devices Parallel Devices External Media Options Docking Devices About the I/O Connectors You can connect external devices to the input/output (I/O) connectors.
Page 40 Mouse NOTE: If the computer is in suspend (or standby) or suspend-to-disk mode when you attach a mouse, you can use the mouse when the computer resumes normal operation. However, programs that were already running may need to be restarted to recognize the mouse. If the computer is not in suspend (or standby) or suspend-to-disk mode when you attach the mouse, you must reboot the computer to use the mouse.
Page 41 B. To connect the drive to the parallel connector on the I/O panel, use the optional parallel diskette-drive cable (available from Dell), as shown in Figure 5. Figure 5. Connecting a Diskette Drive to the Parallel Connector NOTICE: When the diskette drive is not being used externally, remove the parallel diskette-drive cable from the parallel connector.
Page 42 Connect the audio cable from speakersto the headphones/speakers jack, also called the line-out/speaker-out jack. NOTE: The C/Port Family APR also has a headphones/speaker jack. The C/Dock Family Expansion Station has a line-in/audio-in jack as well as microphone and headphones/speaker jacks. If your computer is running the Windows 95 operating system, you can control the sound on your computer through the Dell Control Center Speaker window, the System Setup program, and combinations.
Page 44 Back to Contents Page Getting Help: Dell™ Latitude™ CS/CSx Portable Computers User's Guide Help Overview Contacting Dell Back to Contents Page...
Page 45: Techfax
4. If the preceding steps have not resolved the problem and you need to talk to a Dell technician, call Dell's technical support service. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel.
Page 46: Sales
Dell." TechFax Service Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll- free for all kinds of technical information. Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number you designate.
Page 47: Sales
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit Dell's World Wide Web site at http://www.dell.com. For the telephone number to call to speak to a sales specialist, refer to "Contacting...
Page 48 Refer to your operating system documentation to determine the contents of the system’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: ...
Page 49 Getting Help Overview Dell Latitude CS and CSx portable computers are expandable multimedia systems designed around an Intel® Mobile Pentium® II microprocessor or an Intel Mobile Pentium III microprocessor, both with Peripheral Component Interconnect (PCI) technology. This section describes the major hardware and software features of your computer.
Page 50 6 Drive access indicator 7 Battery status indicator Features Your Dell computer provides the following features: Full multimedia capability through the following standard features: A 13.3-inch extended graphics array (XGA), 1024 x 768 thin film transistor (TFT) active-matrix color display ¡...
Page 51 Click-and-drag buttonless functions are supported. A lithium ion battery in the battery bay. The Dell ExpressCharge™ technology charges a single battery in approximately 1 hour (when the computer is off or in suspend [or standby] mode).
Page 52 Getting Help If at any time you don't understand a procedure described in this guide, or if your computer does not perform as expected, Dell provides a number of tools to help you. For more information on these help tools, see "Getting...
Page 53 Back to Contents Page Keyboard: Dell™ Latitude™ CS/CSx Portable Computers User's Guide Embedded Numeric Keypad Speaker Key Combinations Display Key Combinations System Function Key Combinations Power Conservation Key Combinations CD-ROM and DVD-ROM Drive Key Combinations Processing Speed Key Combinations Embedded Numeric Keypad...
Page 54 <Fn> + down arrow Incrementally decreases brightness. <Fn> + up arrow Incrementally increases brightness. <Fn> + right arrow Has no effect on your computer. Decreases contrast on passive-matrix displays; has no effect on active-matrix displays. <Fn> + left arrow Has no effect on your computer. Increases contrast on passive-matrix displays;...
Page 55 <Ctrl><\> In full MS-DOS® mode or in a full-screen DOS box, switches between the microprocessor’s maximum speed and a slower compatibility speed * This key combination may not be supported by future operating systems. Speaker Key Combinations NOTE: On an external keyboard, use <Scroll Lock> with the appropriate keys if the External Hot Key option is enabled in the System Setup program.
Page 56 To install a device in the external media bay, perform the following steps: 1. If your computer is running the Dell-installed Microsoft® Windows NT® operating system with Softex Docking Services, or if it is running the Dell-installed Microsoft Windows® 95 or Windows 98 operating system with Softex Bay Manager: Right-click the Softex icon (the icon looks like a tiny open portable computer) in the system tray at the bottom right on your display, and select either Remove or Swap Devices or Insert Bay Devices.
Page 57 Setting Up a Second Hard-Disk Drive The first time you install a second hard-disk drive in the external media bay, you must format that drive. For instructions, see the documentation that came with the device. Back to Contents Page...
Page 58 Back to Contents Page Media Options: Dell™ Latitude™ CS/CSx Portable Computers User's Guide External Media Bay CD-ROM and DVD-ROM Drives Diskette Drive Back to Contents Page...
Page 59 Back to Contents Page PC Cards: Dell™ Latitude™ CS/CSx Portable Computers User's Guide About PC Cards Removing PC Cards Installing PC Cards Configuring PC Cards About PC Cards The computer provides two slots in which you can install PC Cards that comply with Release 2.01 of the Personal Computer Memory Card International Association (PCMCIA) standard and Release 4.2 of the Japanese Electronic Industry Development Association (JEIDA) standard.
Page 60 1. If necessary, remove the blank from the PC Card slot you intend to use. Press the eject button once to pop the button out, press it again to eject the blank partway, and then pull the blank out. 2. Make sure that the eject button is pressed all the way in. Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up.
Page 61 The operating system automatically detects a PC Card and opens the Add New Hardware menu from the Control Panel. For information, see the PC Card operating system documentation. Back to Contents Page...
Page 62 Back to Contents Page Powering Your Computer: Dell™ Latitude™ CS/CSx Portable Computers User's Guide AC Adapter Power Management Settings Batteries Back to Contents Page...
Page 63 Specifications" — reference material about the details of your computer "Getting Help" — help tools Dell provides to assist you if you have a problem with the computer and explains how and when to call Dell for technical assistance. Warranty and Return Policy Information Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in...
Page 64 Notational Conventions The following subsections list notational conventions used in this document. Notes, Notices, and Cautions Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer. ...
Page 65 Back to Contents Page Removing and Replacing Parts: Dell™ Latitude™ CS/CSx Portable Computers User's Guide Replacing a Primary Hard-Disk Drive Installing a Memory Module Replacing a Primary Hard-Disk Drive NOTICE: To prevent data loss, turn off your computer before you remove the hard-disk drive. Do not remove the hard-disk drive if the computer is in suspend (or standby) mode or if the drive access indicator is lit.
Page 66 Every primary hard-disk drive must be physically formatted, partitioned, and logically formatted before it can be used to store data. Every primary hard-disk drive from Dell is physically formatted before it is sent to you. Use the program(s) provided by your operating system to partition and logically format the hard-disk drive.
Page 67 1 through 5 and removal and installation steps 1 through 7 until the memory total is correct. 8. Run the System Memory test of the Dell Diagnostics to confirm that all installed memory modules are operating correctly. 9. Use the Suspend-to-Disk utility to update the S2D partition on your hard-disk drive.
Page 68 To create an S2D partition, perform the following steps. NOTE: If you are creating the partition on a new hard-disk drive, if Dell did not install MS-DOS on your hard-disk drive, or if you are using an operating system that is not compatible with MS-DOS, read the readme.s2d file before performing the following procedure.
Page 69 The S2D partition was successfully created. Back to Contents Page...
Page 70 If you forget any of your passwords, call Dell. For your protection, Dell’s technical support staff will ask you for proof of your identity to make sure that an unauthorized person is not trying to use the computer. Using a Primary Password The primary password allows you to protect the computer from unauthorized access.
Page 71 You can use a security cable on your computer when it is undocked and also when it is docked in a Dell Latitude C/Port Family Advanced Port Replicator (C/Port APR) or a C/Dock Family Expansion Station.
Page 72 Set, view, and modify the computer's asset tag The asset tag, which can be set by you or your company, is optional and is not required or used by Dell. The asset tag can be used in any way desired; typically it is used by a company to differentiate and identify multiple computers that use an internally assigned identifier.
Page 73 To delete the owner tag without assigning a new one, perform the following steps: 1. Click the Start button, point to Programs, and click MS-DOS Prompt. 2. Type cd c:\Dell\Util and press <Enter>. 3. Type asset /o /d and press <Enter>.
Page 74 Dell recommends that you write down the information for future reference. NOTES: If the computer uses the Microsoft® Windows® 95 operating system, you can also use the Dell Control Center to view and change the system configuration. Access the Dell Control Center from the Dell Accessories folder.
Page 75 and security features for your computer. Fields next to the options contain settings or values. You can change those values that appear white on the screen. Options or values that you cannot change (because they are determined or calculated by the computer) appear dimmed or blue, depending on your display. Help The box on the upper-right half of screens 1, 2, and 4 displays help information for the option with a currently highlighted field.
Page 76 Back to Contents Page System Setup Options: Dell™ Latitude™ CS/CSx Portable Computers User's Guide Disk Time-Out Parallel Mode Admin Password Diskette Drive A Pointing Device Alarm Resume Diskette Drive B Power Management Asset Tag Diskette Reconfig Primary Hard Drive Audio Mode Display Close Primary Password...
Page 77 NOTE: Dell may periodically offer revisions of the BIOS that add features or solve specific problems. Because the BIOS for your computer is stored on a reprogrammable flash-memory chip, you can use the Flash BIOS Update program to update your computer's BIOS entirely through software.
Page 78 Dock II/Port II NIC — Causes your computer to attempt first to bootfrom a NIC cardinstalled in the C/Port Family APR or C/Dock Family Expansion Station None For a change to Boot First device to take effect, you must reboot your computer. Boot Second Device If the computer cannot find the software it needs to start the operating system on the drive identified in Boot First device, it will search the device named in Boot Second device.
Page 79 Brightness Brightness allows you to specify the brightness of the display when the computer is operating on battery power. Use the left- and right-arrow keys to change the brightness of the display. When the computer is powered by a battery, the default is Minimum. If the computer is using AC power, the default is Maximum.
Page 80 Docking Ethernet Docking Ethernet enables and disables the internal ethernet controller in the Dell Latitude C/Port Family Advanced Port Replicator (APR) or C/Dock Family Expansion Station. A change to this option takes effect when you reboot.
Page 81 Infrared Data Port is available only when the computer is docked; otherwise, this option is blue or dimmed. This option allows you to avoid resource conflicts by disabling or remapping the address of the infrared port on the Dell Latitude C/Port Family APR or C/Dock Family Expansion Station.
Page 82 A change to Keyboard Click takes effect immediately (rebooting is not required). Microprocessor Microprocessor displays the type and speed of the microprocessor installed on your computer's system board. No user-selectable settings are available for this option. Parallel Mode Parallel Mode controls whether the computer's integrated parallel port acts as a Personal System/2 (PS/2)-compatible (Bidirectional) port, Advanced Technology (AT)-compatible (Normal) port, or Extended Capabilities Port (ECP)-compatible port.
Page 83 Dell with your computer are configured to allow the computer to resume normal operation when a modem receives an incoming call. If you use a PC Card that you did not receive from Dell, check the card's documentation to make sure that this feature is set to Enabled.
Page 84 NOTE: Convert the service tag number into an express service code when prompted to do so the first time you turn on the computer (or use the program in the Dell Accessories folder). Keep the code handy in case you call Dell for technical assistance. The code helps Dell's automated support telephone system direct your call more efficiently.
Page 85 Universal Connect The Universal Connect option functions with the Dell Latitude C/Port Family APR and/or C/Dock Family Expansion Station if the computer uses Windows 95 or Windows 98. Set this option to Enabled (the default) if you often use more than one C/Port APR and/or C/Dock Expansion Station and want to minimize the initialization time when you connect an APR or expansion station to the computer.
Page 86 Environmental (Computer) Video Touch Pad Display Chip Set and Bus Microprocessor Intel® Mobile Pentium® II for the Latitude CS; Intel Mobile Pentium III for the Latitude CSx System chip set Intel Mobile 440 BX PCIset Microprocessor data bus width 64 bits DRAM bus width...
Page 87 Speaker 2.5-ohm speaker Internal speaker amplifier 500 mW Controls volume can be controlled through key combinations, application program menus, or the Speaker window in the Dell Control Center (Windows 95 only) Video Video type 256-bit hardware-accelerated Data bus Video controller NeoMagic MagicMedia 256 ZX...
Page 88 Panel (typical) 800 mW Backlight (medium brightness) 3.7 W Controls brightness can be controlled through a key combination Keyboard Number of keys 87 (U.S., Canada, Korea, Thailand, and locations that use traditional Chinese); 88 (Europe); 90 (Japan) Key travel 2.7 to 2.9 mm (0.106 to 0.114 inch) Key spacing 19.05 mm ±...
Page 89 Operating 0° to 35°C (32° to 95°F) –20° to 60°C (–4° to 140°F) Storage Physical Height 29.0 mm (1.14 inches) Width 306.0 mm (12.05 inches) Depth 246.0 mm (9.69 inches) Weight Configurations from 1.95 kg (4.3 lb) and up Environmental (Computer) Temperature: Operating 0° to 35°C (32° to 95°F) Storage –20° to 60°C (–4° to 140°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing)
Page 90 1 The Dell Latitude CS/CSx portable computer does not support some memory modules from older models of Dell portable computers, such as the Latitude CP, XP, XPi CD, or LM. It only supports SDRAM modules and does not support EDO memory modules.
Page 91 Back to Contents Page Setup and Operation: Dell™ Latitude™ CS/CSx Portable Computers User's Guide AC Adapter Batteries Display Media Options Keyboard PC Cards Touch Pad Securing Your Computer Connecting External Devices Back to Contents Page...
Page 92 Back to Contents Page Touch Pad: Dell™ Latitude™ CS/CSx Portable Computers User's Guide Using the Touch Pad Customizing the Touch Pad Using the Touch Pad The touch pad (see Figure 1) detects the position of your finger over a touch-sensitive area and provides the computer full mouse functionality. The touch pad’s two buttons correspond to the left and right buttons on a standard mouse.
Page 93 If possible, give the name of the investigating officer. The Dell support technician will log your report under the computer’s service tag and flag the computer as missing or stolen. If someone calls Dell for technical assistance and gives your service tag, the computer is identified automatically as missing or stolen. The technician will attempt to get the phone number and address of the caller.
Page 94 5. Make sure that there is nothing on the keyboard and palmrest that can damage the display when you close it. Then close the display. 6. Pack all your computing accessories. With the optional Dell carrying case, you can pack the computer and its accessories together. NOTE: Follow the travel tips and take special precautions if you are planning to travel by air.
Page 95 Travel Tips Consider changing the settings of your power management options to maximize battery life if you will be using battery power for extended periods. If you are traveling internationally, carry proof of ownership to speed your passage through customs. If the computer is provided by your employer, carry documentation of your right to use the computer.
Page 96 Back to Contents Page Troubleshooting Your Computer: Dell™ Latitude™ CS/CSx Portable Computers User's Guide Dell Diagnostics Error Messages and Flash Codes Back to Contents Page...
Page 97 Use the program diskette set you made when you received your computer or the diskette set you received separately from Dell. NOTES: If your computer uses Windows 95 or Windows 98, the computer is already configured to work with the Dell Latitude C/Port Family Advanced Port Replicator (APR) or C/Dock Family Expansion Station.
Page 98 installation. 2. Insert the video drivers diskette into the diskette drive. 3. Click the Start button, point to Settings, and then click Control Panel. The Control Panel window appears. 4. Double-click the Display icon. The Display Properties window appears. 5. Click the Settings tab. 6.
Page 99 Installing Audio Drivers Dell provides audio drivers so that you can customize the audio features of yoru computer. To install the audio drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation.
Page 100 5. Follow the instructions on your display, and when prompted, restart your computer to activate the drivers. Installing Infrared Drivers (Windows 95 Only) NOTES: Although your Latitude CS/CSx portable computer does not include an infrared port, the computer supports the infrared ports in the C/Port Family APR and C/Dock Family Expansion Station.
Page 101 Enabling Microsoft Infrared Support (Windows 95 and Windows 98) NOTE: Your Latitude CS/CSx portable computer supports the infrared ports in the C/Port Family APR and C/Dock Family Expansion Station. The computer itself not include an infrared port.
Page 102 Use the program diskette set you made when you received your computer or the diskette set you received separately from Dell. You can also access system tools and documentation from Dell's technical support page (http://support.dell.com). To do so, click Support Your Dell, enter...
Page 103 Dell-Installed Microsoft Windows NT Workstation Setup Guide. Installing the PC Card Utility Dell provides a PC Card utility that allows you to view and configure settings for your PC Card(s). To install the PC Card utility, perform the following steps: 1.
Page 104 6. When the computer completes the starting sequence, the Softex PC Card Controller Diagnostics window appears. 7. Follow the instructions on your display, and when prompted, restart your computer to activate the utility. Installing Audio Drivers To install the audio drivers, perform the following steps: 1.
Page 105 1. Insert the System Utilities diskette into the diskette drive. 2. Copy each of the utilities on the System Utilities diskette to the c:\dell directory on your hard-disk drive. The utilities have the following filenames: mks2d.exe, rms2d.exe, asset.com, and readme.s2d.

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Page 14: Customer Care

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Page 19: Home/Small Business Customer Care

Page 45: Techfax

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