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Vport-30 E800 RFID User Manual

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po t - 30 iPBX Syst em
E800 RFID IP Phone
User Manual
Version 1.0
Revised
on
1-Feb-2008
CONNECTION ELECTRONICS LTD.

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  • Page 1 - 30 iPBX Syst em E800 RFID IP Phone User Manual Version 1.0 Revised 1-Feb-2008 CONNECTION ELECTRONICS LTD.
  • Page 2 E800 RFID IP Phone - User Manual NOTICE The information contained in this document is believed to accurate in all respects but is not warranted by Connection Electronics Ltd. The information is subject to change without notice and should not be construed in any way as a commitment by Connection Electronics Ltd.

  • Page 3: Table Of Contents

    E800 RFID IP Phone - User Manual TABLE OF CONTENTS 1. USER INTERFACE..........................1 1.1 E800 RFID IP PHONE FRONT COVER LAYOUT................1 1.2 LCD DISPLAY..........................2 1.3 BUTTONS............................2 1.4 LED INDICATORS..........................3 1.5 LED BLINKING PATTERN....................... 4 1.6 TONE PATTERN..........................5 1.7 RING PATTERN..........................
  • Page 4 E800 RFID IP Phone - User Manual 3.10 VOICE RECORDING........................57 3.10.1 Call Recording........................57 3.10.2 Conference Call Recording....................59 3.11 VOICE MAIL..........................60 3.11.1 Voice Mail For Call Forwarding-All Call ................. 60 3.11.2 Voice Mail For Call Forwarding-No Answer ................63 3.11.3 Voice Mail For Call Forwarding-Busy ..................

  • Page 5: User Interface

    E800 RFID IP Phone - User Manual USER INTERFACE E800 RFID IP PHONE FRONT COVER LAYOUT Figure 1: E800 Front Cover Layout...

  • Page 6: Lcd Display

    E800 RFID IP Phone - User Manual LCD DISPLAY The LCD display is 2 lines by 16 characters. BUTTONS Name Description 0~9, *, # Standard 12-button pad for dialing phone numbers. SPEAKER Switch on speaker for the listen-only, one-way Speakerphone feature.

  • Page 7: Led Indicators

    E800 RFID IP Phone - User Manual LED INDICATORS Color State Description SPEAKER Speaker is active. Fast Blinking Incoming call. Slow Flash Message waiting. Other states. L1~L4 Green Intercom call is in talking stage. Fast Blinking Ringing intercom call. Slow Blinking Intercom call is on-hold.

  • Page 8: Led Blinking Pattern

    E800 RFID IP Phone - User Manual LED BLINKING PATTERN Fast Blinking Fast Flash Slow Blinking Slow Flash 2 seconds Figure 2: LED Blinking Pattern...

  • Page 9: Tone Pattern

    E800 RFID IP Phone - User Manual TONE PATTERN Dial Tone Secondary Dial Tone Shutter Dial Tone Busy Tone Alert Tone Conference Tone Beep Tone Group Paging Tone Figure 3: Tone Pattern...

  • Page 10: Ring Pattern

    E800 RFID IP Phone - User Manual RING PATTERN Ring Tone 1 Trunk Call Intercom Call Ring Tone 2 ~ 5 Trunk Call Intercom Call Figure 4: Ring Pattern...

  • Page 11: Icon Description

    E800 RFID IP Phone - User Manual ICON DESCRIPTION HARDWARE KEY ICON Press “0” Key Press “9” Key Press “1” Key Press “*” Key Press “2” Key Press “#” Key Press “3” Key Press ▲ Key Press “4” Key Press ▼ Key Press “5”...
  • Page 12 E800 RFID IP Phone - User Manual Press HOLD Key Press RELEASE Key Press one of Line Keys Press SPEAKER Key L1~L4 Press MENU Key Press TRANSFER Key Press MUTE Key...

  • Page 13: Soft Key Icon

    E800 RFID IP Phone - User Manual SOFT KEY ICON Besides Hardware Keys, there are three Soft Keys in the phone. A soft key is the combination of a hardware function key and soft key label. When there is a feature...
  • Page 14 E800 RFID IP Phone - User Manual Press FwdALL Soft Key Press STOP Soft Key Press PAGE Soft Key Press VMSG Soft Key...

  • Page 15: Operation Icon

    E800 RFID IP Phone - User Manual OPERATION ICON The Operation Icon indicates an operation or a displayed information, such as lift handset, dial phone number, Call Park number is displayed, Alert Tone is heard..The following are some examples of Operation Icon:...

  • Page 16: Feature Description

    E800 RFID IP Phone - User Manual FEATURE DESCRIPTION MAKING CALL 3.1.1 INTERCOM CALL This feature allows internal communication between extensions. Operation Off-hook Dial Talk Extension No. Press one of Dial Talk the Line Keys Extension No. L1-L4 Dial Press Talk Extension No.

  • Page 17: Outgoing Trunk Call

    E800 RFID IP Phone - User Manual Dial Press Press CALL Talk Extension Backspace Soft Key to clear the error if require Condition 1. The LED of corresponding Line Key is changed to on in green. 2. The Line Key Number and called Extension ID are displayed on LCD.

  • Page 18: Access Operator

    E800 RFID IP Phone - User Manual Dial Default Dial Outside Press Press CALL Talk Trunk Group Phone No. Backspace Access Code Soft Key to clear the error if require Dial Default Dial Outside Press Talk Trunk Group Phone No.

  • Page 19: One Touch Dialing

    E800 RFID IP Phone - User Manual Press one of Dial Operator Talk the Line Keys Access Code L1-L4 Dial Operator Press Talk Access Code Backspace Soft Key to clear the error if require Dial Operator Press Press CALL Talk...
  • Page 20 E800 RFID IP Phone - User Manual Off-hook Press one of Function Keys F1~F3 Talk Press one of Function Keys F1~F3 Talk Program an extension number to One Touch Function Key: Press MENU One Touch Press ▲▼ Key to find One...

  • Page 21: Last Number Redial

    E800 RFID IP Phone - User Manual Program an outside party phone number to One Touch Function Key: Press MENU One Touch Press ▲▼ Key to find One Menu Touch Menu Press one of the Soft Keys F1-F3 Dial Default...

  • Page 22: Common Speed Dialing

    E800 RFID IP Phone - User Manual Off-hook Press CALL Press CALL Talk Press CALL Press CALL Talk Condition 1. If the call is intercom call, the LED of corresponding Line Key is ON in green. 2. If the call is intercom call, the LED of corresponding Line Key is ON in red.

  • Page 23: Personal Speed Dialing

    E800 RFID IP Phone - User Manual Press ** Dial Common Press Press CALL Speed Dialing Backspace Soft Key to clear the error if require Talk Press ** Dial Common Press Talk Speed Dialing Backspace Soft Key to clear the error...
  • Page 24 E800 RFID IP Phone - User Manual Off-hook Press *** Dial Personal Talk Speed Dialing No. Press *** Dial Personal Press Speed Backspace Dialing No. Soft Key to clear the error if require Press CALL Talk Press *** Dial Personal...

  • Page 25: When The Called Extension Is Busy Or No Answer

    E800 RFID IP Phone - User Manual 4. Default System Speed Dialing Code is “***XX” where XX is the speeding dialing number. 5. Personal Speed Dialing can only be accessed by specified user. 6. The extension should be allowed to use this feature in System Programming.

  • Page 26: Call Pickup-Group

    E800 RFID IP Phone - User Manual 1. If the ringing call is an incoming trunk call, the LED of corresponding Line Key is fast blinking in red. 2. If the ringing call is an intercom call, the LED of corresponding Line Key is fast blinking in green.
  • Page 27 E800 RFID IP Phone - User Manual Operation When an extension is ringing for incoming call- Off-hook Press *1 Dial Talk Extension No. of ringing station Press *1 Dial Press Press CALL Extension No. Backspace of ringing Soft Key to...

  • Page 28: Call Reject

    E800 RFID IP Phone - User Manual 3. Call Pickup-Extension Access Code is “*1XXXX” where XXXX is the extension number. 3.3.4 CALL REJECT This feature allows the user to reject an incoming call. The rejected call will be forwarded to destination party of Call Forwarding-Busy.

  • Page 29: Call Hold

    E800 RFID IP Phone - User Manual Start to mute the microphone: During a conversation- Press MUTE Enable the microphone again: Press MUTE Key again Condition 1. When the microphone is muted, a message “MUTE” is displayed on LCD. 3.4.2 CALL HOLD The user can hold a call and retrieve the call at any time.

  • Page 30: Call Information Display Of Different Calls

    E800 RFID IP Phone - User Manual Retrieve the held call: Off-hook Press Slow Talk Blinking Line Condition 1. When the call is held, the LED of corresponding Line Key is changed to slow blinking in red (trunk call) or green (intercom call).
  • Page 31 E800 RFID IP Phone - User Manual Transfer to extension: During a conversation- Press Shutter Dial Dial On-hook Press TRANSFER Tone Extension RELEASE Press Shutter Dial Dial Talk to TRANSFER Tone Extension Destination Extension On-hook Press RELEASE Cancel the transfer and switch back to original party:...
  • Page 32 E800 RFID IP Phone - User Manual Press Shutter Dial Dial Press the Fast Talk to TRANSFER Tone Extension Flash Line Original Key of Party Original Party Cancel the transfer and switch back to original party after consulting destination party:...

  • Page 33: Call Transfer To Trunk

    E800 RFID IP Phone - User Manual 3.4.5 CALL TRANSFER TO TRUNK The user can transfer a call to other party through the trunk line. Operation During a conversation- Press Shutter Dial Dial Default Secondary TRANSFER Tone Trunk Group Dial Tone...
  • Page 34 E800 RFID IP Phone - User Manual Cancel the transfer and switch back to original party: During a conversation- Press Shutter Dial Press the Fast Talk to TRANSFER Tone Flash Line Original Party Key of Original Party Press Shutter Dial...

  • Page 35: Call Transfer To On-Hold Party

    E800 RFID IP Phone - User Manual Dial Outside Talk to Press the Fast Talk to Phone No. Destination Flash Line Original Party Extension Key of Original Party Condition 1. During transferring, the LED of corresponding Line Key is changed to fast flash.

  • Page 36: Call Splitting

    E800 RFID IP Phone - User Manual Park a call: During a conversation- Press PARK Beep Tone Call Park No. On-hook Soft Key is displayed on LCD Retrieve Parked Call: Off-hook Dial Call Beep Tone Talk Park No. Condition 1. When the call is parked, the engaged Call Park number is displayed on LCD.

  • Page 37: Call Waiting

    E800 RFID IP Phone - User Manual 4. The extension is allowed to use this feature in System Programming. 3.4.9 CALL WAITING During a conversation, there is another incoming call waiting for the user to answer. The user will heard an Alert Tone and the corresponding Line Key of the incoming call is fast blinking.

  • Page 38: Multiple Parties Conference

    E800 RFID IP Phone - User Manual On-hook Ringing Talk Condition 1. When the call is held, the LED of corresponding Line Key is slow blinking. 2. For ringing incoming trunk call, the LED of corresponding Line Key is fast blinking in red.
  • Page 39 E800 RFID IP Phone - User Manual Add an extension to conference: When the user is attending the conference- Press HOLD Press one of Dial Talk Key to the Line Keys Extension Leave L1~l4 Conference Press CONF Conference Both parties...
  • Page 40 E800 RFID IP Phone - User Manual The user leave the conference temporary and allow the other parties to continue their conversation: When the user is attending the conference- Press HOLD On-hook Key to leave Conference The user enter the conference again:...

  • Page 41: Off-Hook Monitor

    E800 RFID IP Phone - User Manual 3.4.11 OFF-HOOK MONITOR The user can switch on the speaker to let other people listen to the conversation while the user is using handset in the call. Operation Switch on the speaker: During a conversation-...

  • Page 42: Call Log

    E800 RFID IP Phone - User Manual CALL LOG The user can check the missed, dialed and received call records in Call Log and make a new call with the call record. 3.5.1 MISSED CALL LOG The user can check the missed call records in Missed Call Log and make a new call with the call record.

  • Page 43: Dialed Call Log

    E800 RFID IP Phone - User Manual 3.5.2 DIALED CALL LOG The user can check dialed call records in Dialed Call Log and make a new call with the call record. Operation Check the dialed call record: Press MENU Call Log Press DIAL Press ▲▼...

  • Page 44: All Call Log

    E800 RFID IP Phone - User Manual Check the received call record: Press MENU Call Log Press RECE Press ▲▼ Key to find Call Menu Soft Key Log Menu Press Press ▲▼ Key to search SPEAKER records Key to exit...

  • Page 45: Phone Book

    E800 RFID IP Phone - User Manual Check the record in All Call Log: Press CALL Press Press ▲▼ Key to search SPEAKER records Key to exit MENU Mode Make a new call with the record: After searching a record in Call Log-...

  • Page 46: Phone Books Search Method

    E800 RFID IP Phone - User Manual phone number records for the user's personal use. The last phone book is for the use of selective user. Condition ● Each record in phone book included the name and phone number. ● Each user can have maximum three phone books : Common Phone Book, Personal Phone Book and Selective Phone Book.
  • Page 47 E800 RFID IP Phone - User Manual ● search “JACK” of Jacky Chan Off, search key = 5225 ● search “CHAN” of Jacky Chan Off, search key = 2426 ● search “ALAN” of Alan Greenspan M, search key = 2526 ●...

  • Page 48: Phone Book Search Operation

    E800 RFID IP Phone - User Manual The use of Space & Column to separate different part of the name in phone book record: In phone book record, the user may use space to separate different part of the name.
  • Page 49 E800 RFID IP Phone - User Manual Search Phone Book to make a new call: At on-hook state- Press MENU Search Key Press Dial key Soft Key Menu NUMBER word for Soft Key if searching using number as search key...
  • Page 50 E800 RFID IP Phone - User Manual Dial key Press Press ▲▼ Key to view the word for Backspace records. searching Soft Key to clear the error if require Press Display Press CALL Talk Key to show Key to dial...

  • Page 51: Call Forwarding

    E800 RFID IP Phone - User Manual Press Display Press CALL Talk to Key to show Key to dial Destination the phone the phone Extension number of the number record if you want On-hook Press RELEASE Condition 1. The number of searching results are displayed on the right corner of LCD.
  • Page 52 E800 RFID IP Phone - User Manual Dial Press Press CLEAR Press SAVE Extension Backspace Soft Key to Soft Key to Soft Key to clear the save the clear the error content if setting if require require Press SPEAKER Key to exit...
  • Page 53 E800 RFID IP Phone - User Manual Enable Call Forwarding-All Call: Press MENU Status Menu Press Press ▲▼ Key to find FwdALL Status Menu Soft Key Press SPEAKER Key to exit MENU Mode Cancel Call Forwarding-All Call: Press MENU Status Menu Press OFF Press ▲▼...

  • Page 54: Call Forwarding-Busy

    E800 RFID IP Phone - User Manual 5. If Call Forwarding-All Call which is set, Do Not Disturb which is enabled before will be canceled. 6. The user may forward all incoming call to Voice Mailbox with Call Forwarding –...
  • Page 55 E800 RFID IP Phone - User Manual Program an outside party to be the destination party and enable Call Forwarding- Busy: Press MENU Forward Press Busy Press ▲▼ Key to find Menu Soft Key Forward Menu Dial Default Dial Outside...

  • Page 56: Call Forwarding-No Answer

    E800 RFID IP Phone - User Manual Condition 1. If there are four calls handling by the user, the station is in busy condition. 2. The incoming call will be forwarded to destination party when the extension is in busy condition or the call is rejected by the user.
  • Page 57 E800 RFID IP Phone - User Manual Program an extension to be the destination party and enable Call Forwarding-No Answer: Press MENU Forward Press NoANS Press ▲▼ Key to find Menu Soft Key Forward Menu Dial Press Press CLEAR Press SAVE...

  • Page 58: Do Not Disturb (Dnd)

    E800 RFID IP Phone - User Manual Press SAVE Press Soft Key to SPEAKER save the Key to exit setting MENU Mode Cancel Call Forwarding-No Answer: Press MENU Forward Press Busy Press ▲▼ Key to find Menu Soft Key Forward Menu...
  • Page 59 E800 RFID IP Phone - User Manual Enable Do Not Disturb (DND): Press MENU Status Menu Press DND Press ▲▼ Key to find Soft Key Status Menu Press SPEAKER Key to exit MENU Mode Disable Do Not Disturb (DND) feature:...

  • Page 60: Paging

    E800 RFID IP Phone - User Manual 6. The extension should be allowed to use this feature in System Programming. PAGING 3.9.1 PAGING TO EXTENSION GROUP This feature allows the user to page to a group of extensions. Operation Off-hook...

  • Page 61: Voice Recording

    E800 RFID IP Phone - User Manual Press PAGE Dial Alert Tone Announce Soft Key Extension Condition 1. During paging, the LED of corresponding Line Key is on in green. 2. The Line Key Number and called Extension ID is displayed on LCD.
  • Page 62 E800 RFID IP Phone - User Manual Stop recording a conversation: During recording a conversation- Press STOP Alert Tone Soft Key to stop recording On-hook Play back a voice record: Search the call record from Call Log which have a [R] Soft Key label indication-...

  • Page 63: Conference Call Recording

    E800 RFID IP Phone - User Manual 3. The voice record will be sent to a programmed email box as a file attachment in WAV format. 4. Refer to Call Log Section to search the call records. 5. The extension should be allowed to use this feature in System Programming.

  • Page 64: Voice Mail

    E800 RFID IP Phone - User Manual Delete a conference call voice record: During playing back the voice record- Press DEL Soft Key Condition 1. Conference Call Recording must be enabled before recoding a conference call. 2. When Conference Call Recording is enabled, all the conference call established by the user will be recorded.
  • Page 65 E800 RFID IP Phone - User Manual Press *00 Press Backspace Soft Key to clear the error if require Press CLEAR Press SAVE Press Soft Key to Soft Key to SPEAKER clear the save the Key to exit content if...
  • Page 66 E800 RFID IP Phone - User Manual Press SAVE Press Soft Key to SPEAKER save the Key to exit setting MENU Mode Enable Call Forwarding-All Call to forward all calls to voice mailbox: Press MENU Forward Press All Soft Press ▲▼ Key to find...

  • Page 67: Voice Mail For Call Forwarding-No Answer

    E800 RFID IP Phone - User Manual 1. All incoming calls will forward to voice mailbox when Call Forwarding-All Call is enabled. 2. A message “Forward All” will display on LCD in on-hook condition when Call Forwarding-All Call is enabled.
  • Page 68 E800 RFID IP Phone - User Manual Forward unanswered call to other extension's voice mailbox: Press MENU Forward Press NoANS Press ▲▼ Key to find Menu Soft Key Forward Menu Press * Dial Press Press CLEAR destination Backspace Soft Key to...

  • Page 69: Voice Mail For Call Forwarding-Busy

    E800 RFID IP Phone - User Manual 1. The incoming call which has not been answered within No Answer Timeout will be forwarded to user's or other extension's voice mailbox when Call Forwarding-No Answer is enabled. 2. Refer to Call Forwarding-No Answer Section for setting No Answer Timeout.

  • Page 70: Voice Mail To Email

    E800 RFID IP Phone - User Manual Press * Dial Press Press CLEAR Extension Backspace Soft Key to No. of the Soft Key to clear the voice mailbox clear the error content if if require require Press SAVE Press Soft Key to...

  • Page 71: Voice Mail Retrieve

    E800 RFID IP Phone - User Manual 1. The email address is set in System Programming. 3.11.5 VOICE MAIL RETRIEVE The user can play back or manage the voice message in voice mailbox through the phone. Operation Enter voice mailbox of the user with his/her phone:...

  • Page 72: Ring Tone

    E800 RFID IP Phone - User Manual Press *00 Press CALL Voice Prompt ask for Voice Mailbox No. Dial user's Press # Key Voice Prompt Dial Extension ask for Password Password Press # Key Follow the voice prompt Condition 1. A message “1 Message” will display on LCD in on-hook condition when there is a voice message left in Voice Mailbox..

  • Page 73: Volume Control

    E800 RFID IP Phone - User Manual Operation At on-hook state- The phone is Press 1 ~ 5 to select the tone Press ▲ ▼ ringing Press SPEAKER Key to complete the setting Condition 1. There are 5 ring tones for selection.

  • Page 74: Handset Volume Control

    E800 RFID IP Phone - User Manual Press SPEAKER Key to complete the setting Condition 1. The ringer is muted when setting in lowest volume level. 3.13.2 HANDSET VOLUME CONTROL The user can adjust the volume of handset speaker. Operation During a conversation with handset- Press ▲▼...

  • Page 75: Check System Software Version

    E800 RFID IP Phone - User Manual Press MENU Display Menu Press USER Press ▲▼ Key to find Soft Key Forward Menu Extension Press No. and SPEAKER Name is Key to exit displayed MENU Mode 3.14.2 CHECK SYSTEM SOFTWARE VERSION The user can check the software version of the system.

  • Page 76: Check Boot Loader Firmware Version

    E800 RFID IP Phone - User Manual Press MENU Version Menu Press PHONE Press ▲▼ Key to find Soft Key Forward Menu Phone Press Firmware SPEAKER Version No. Key to exit is displayed MENU Mode 3.14.4 CHECK BOOT LOADER FIRMWARE VERSION The user can check the Boot Loader firmware version of the phone.

  • Page 77: Feature Number Plan

    E800 RFID IP Phone - User Manual FEATURE NUMBER PLAN Feature Default Access Code Remark Operator Default Trunk Group Access ∗00 Voice Mail Access ∗01~∗09 Call Park Retrieve ∗∗000~∗∗999 Common Speed Dialing ∗∗∗00~∗∗∗99 Personal Speed Dialing ∗00 Voice Mail Access ∗1EEEE...

  • Page 78: Ip Phone Configuration

    E800 RFID IP Phone - User Manual IP PHONE CONFIGURATION After connecting E800 IP Phone with LAN and power adapter, it is required some configuration before normal use. This included: ● Configuration with DHCP or with Fixed IP address (no DHCP).

  • Page 79: Configuration With Dhcp

    E800 RFID IP Phone - User Manual Condition 1. The default Configuration Password is “266344”. CONFIGURATION WITH DHCP When the phone is operated in DHCP mode, it is require to enable DHCP option. Consult your network administrator for DHCP/Fixed IP setting.
  • Page 80 E800 RFID IP Phone - User Manual Go to set other configuration item Set IP address of the phone: At Configuration Menu- IP Menu Press EDIT Input IP Press ▲▼ Key to find IP Soft Key address of the Menu...
  • Page 81 E800 RFID IP Phone - User Manual Set Netmask value: At Configuration Menu- Netmask Press EDIT Input Press ▲▼ Key to find Menu Soft Key Netmask Netmask Menu value Press * Key Press Press OK Press to input the Backspace...

  • Page 82: Vpot-30 Server Ip Address

    E800 RFID IP Phone - User Manual Press * Key Press Press OK Press to input a dot Backspace Soft Key to CANCEL Soft Key to change the Soft Key to clear the error setting exit without if require change the...

  • Page 83: User Entension Number

    E800 RFID IP Phone - User Manual Input Vpot-30 Server address: At Configuration Menu- Vpot-30 Press EDIT Input IP Press ▲▼ Key to find Menu Soft Key Address of Vpot-30 Menu Vpot-30 Server Press * Key Press Press OK Press...

  • Page 84: User Password

    E800 RFID IP Phone - User Manual Input user extension number: At Configuration Menu- User Menu Press EDIT Input user's Press ▲▼ Key to find User Soft Key Extension No. Menu Press Press OK Press Go to set Backspace Soft Key to...

  • Page 85: Rfid Enable

    E800 RFID IP Phone - User Manual Press Press OK Press Go to set Backspace Soft Key to CANCEL other Soft Key to change the Soft Key to configuration clear the error setting exit without item if require change the...

  • Page 86: Mac Address Display

    E800 RFID IP Phone - User Manual Go to set other configuration item Condition 1. The default setting of RFID function is on. 2. If there are two E800 IP Phone placed side by side within 0.5 meter, the RFID signal of each phone may interference to each other and cause these phones cannot read the signal of RFID Card.

  • Page 87: Ip Phone Boot Loader Firmware Version Display

    E800 RFID IP Phone - User Manual At Configuration Menu- Vpot-30 IP IP Phone Go to set Press ▲▼ Key to find Phone Menu Firmware other Vpot-30 IP Phone Menu Version No. configuration is displayed item 5.10 IP PHONE BOOT LOADER FIRMWARE VERSION DISPLAY The IP Phone Boot Loader Firmware Version is displayed in this menu.

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