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DataSouth Documax A6300 Series User Manual

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Documax
A6300 Series
User's Manual
Part No. 107052
Rev. B

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  • Page 1 Documax A6300 Series User’s Manual Part No. 107052 Rev. B...
  • Page 2 Datasouth Computer Corporation Sales: 1-800-476-2120 Fax: 1-704-525-6104 Service/Parts: 1-800-476-2450 This binder contains the User’s Manual. If you would like to order related publications, fill in the appropriate information below and fax or call the Service/Parts number listed above: [ ]Programmer’s Manual (Part No. 104629).........$45.00 [ ]Maintenance Manual (Part No.

  • Page 3: Table Of Contents

    Chapter 1 Installation And Start Up 1.1 Introduction................. 1.2 Quick Start Up Procedure........... 1.3 Unpack The Printer.............. 1.4 Choosing A Place For The Printer........1.5 Printer Parts................. 1.6 Install The Power Cord............1.7 Install The Ribbon Cartridge..........1-11 1.8 Printer Self Test..............1-18 1.9 Interfacing................
  • Page 4 3.12 Automatically Changing Paper Paths On Paper Out..... 3-24 3.13 Selecting Paper Paths Using The Profile Key....... 3-25 3.14 Selecting Paper Paths From The Host Computer Using DPCL Command........3-27 Chapter 4 Features And Profiles Features................. Profiles.................. Profile Name/Feature Value..........Setup Mode Key Functions...........
  • Page 5 Scheduled Maintenance............Error Messages..............Paper Out Condition (Main Tractors)........Paper Out Condition (Alternate Tractors)......Paper Jam................Carriage Jam................. Keypad Lockout..............Printer Diagnostics..............Print Profile................P/N: 104217 - xx (Firmware Part Number)......5-10 Test Printhead............... 5-11 Run Mode Test..............5-12 Run Self Test................. 5-13 Display Mode................
  • Page 6 Appendices Title Page Appendix A: Printer Specifications A.1 Printer Characteristics............Printhead:................Maximum Line Length:............Vertical Pitch:..............A.2 Emulation................A.3 Font Specifications............... Available Fonts/Typefaces:..........Graphic Densities:..............International Character Sets:..........A.4 Paper Feed Specifications............ Paper Types:................ Access:................. Feed Direction:..............Forms Tear Off:..............Paper Slew (Paper Advance):..........

  • Page 7: Title

    Title Page Appendix B: Interface Specifications B.1 Parallel Interface..............Data Transmission:.............. Synchronization:..............Handshaking:............... Logic Level:................. B.2 Parallel Interface Enable/Disable.......... B.3 RS-232 Serial Interface............Data Transfer Rates (Baud Rate):........Synchronization:..............Data Format:................ Handshaking Protocols............B.4 Serial Interface Selection............. RS-232 Serial Interface Connector Pin Assignment.... B-10 RS-422 Serial Interface Connector Pin Assignment....
  • Page 8 Appendix F: ASCII Conversion Chart......Appendix G: ASCII Character Sets G.1 ASCII Character Sets............G.2 7 Bit ASCII Character Set........... G.3 IBM Code Page 437 Symbol Set......... G.4 IBM Code Page 850 Symbol Set......... G.5 Epson Italic Symbol Set............G.6 Epson Graphics Symbol Set..........G-10 G.7 Epson Italic Graphics Symbol Set........
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  • Page 10: List Of Figures

    List of Figures Title Page Figure 1-1 External Printer Parts (Standard Model) (Sheet 1 of 2) ..Figure 1-1 External Printer Parts (Dual Path) (Sheet 2 of 2)....Figure 1-2 Internal Printer Parts (Standard Model) (Sheet 1 of 2)..Figure 1-2 Internal Printer Parts (Dual Path) (Sheet 1 of 2)....Figure 1-3 Back Printer Parts (All Options).........

  • Page 11: Title Page

    Title Page Figure B-1 36 Pin Parallel Interface Connector......Figure B-2 Signal Timing Pattern (Sheet 1 of 2)......Figure B-2 Signal Timing Pattern (Sheet 2 of 2)......viii...

  • Page 12: Introduction

    Chapter 1: Installation and Start Up ......1.1 Introduction This dot matrix impact printer provides high-speed performance, plus a rugged, round- the-clock duty cycle, and flexibility to handle a number of printing applications. Feature Highlights: Straight through paper path for optimum forms handling. ...

  • Page 13: Quick Start Up Procedure

    1.2 Quick Start Up Procedure The following is an abbreviated installation and start up procedure provided for users who are already familiar with printer products. If you are not experienced with printers, follow all of the instructions in Chapter 1 for setting up printer. 1.

  • Page 14: Unpack The Printer

    Press the Enter key to start the self-test. Press the Enter key or close the Setup Door to stop the self-test. 1.3 Unpack The Printer Remove the following from the shipping carton: Dot Matrix Printer ...

  • Page 15: Choosing A Place For The Printer

    Ribbon Cartridge  Power Cord  Accessory Kit  User's Manual Three-Ring Binder Warranty card If any items are missing, please contact your distributor. Save the shipping carton and all packing materials. These items will be needed in the event the printer must be shipped. CAUTION SHIPPING THE PRINTER IN CONTAINER...
  • Page 16 17.0 inches (431 mm)wide x 15.7 inches (398 mm) deep x 11.3 inches (287 mm)  high (Standard model). 17.0 inches (431 mm) wide x 16.7 inches (424 mm) deep x 12.3 inches (312 mm)  high (Cut Sheet model). Location 1.

  • Page 17: Printer Parts

    Dual tractor path (straight and 45º alternate path) with top roller set and sound  reduction access cover. Straight tractor path and cut sheet (Friction Feed) path with top roller set and  sound reduction access cover. Use the following illustrations to locate the major printer parts for each model. The standard model is used to illustrate most of the procedures in this manual.

  • Page 18: Figure 1-1 External Printer Parts (Standard Model) (Sheet 1 Of 2)

    Figure 1-1. External Printer Parts (Dual Path And Sound Reduction Access Cover) Figure 1-2. Internal Printer Parts (Standard Model)

  • Page 19: Figure 1-3 Back Printer Parts (All Options)

    Note: Keypad assembly is not shown in order to identify printhead. Figure 1-2. Internal Printer Parts (w/ Top Roller Option) Figure 1-3. Back Printer Parts (All Options)

  • Page 20: Install The Power Cord

    1.6 Install The Power Cord 1. Set the power switch to Off. (See Figure 1-4). 2. Install the power cord into the printer as shown in Figure 1-4. 3. Install the plug end of the power cord into a grounded AC outlet. A grounded outlet must be used.

  • Page 21: Figure 1-4 Install Power Cord

    Figure 1-4. Install Power Cord 1-10...

  • Page 22: Install The Ribbon Cartridge

    1.7 Install The Ribbon Cartridge To prolong ribbon life, the printer is shipped without the cartridge installed. following procedure is written for both initial installation and ribbon replacement. This printer is equipped with a Ribbon Life Monitor Feature that tracks ribbon usage. When the ribbon life reaches its set limit, the LCD will indicate a “Check Ribbon”...

  • Page 23: Figure 1-5 Open Access Cover (Both Options)

    Figure 1-5. Open Access Cover (Both Options)

  • Page 24: Figure 1-6 Form Thickness Adjustment Knob

    1-12 3. Check the Form Thickness Adjustment Knob to be sure that it is in the first NOTE When replacing the ribbon, the Form Thickness Adjustment Knob will automatically move away from the form when the paper is parked in the tractors. position as shown in Figure 1-6.

  • Page 25: Figure 1-7 Remove Ribbon Guide

    Note Steps 4 and 5 are not required for initial ribbon installation. 4. Remove the ribbon guide from printhead (lift up and rotate towards front). 5. Remove ribbon cartridge from printer. Figure 1-7. Remove Ribbon Guide 1-14...

  • Page 26: Printhead

    WARNING PRINTHEAD GETS DURING OPERATION. CARE WHEN HANDLING THE PRINTHEAD. 6. Move the printhead to the center of the printer. Remove slack from the ribbon by turning the blue knob on the cartridge in the direction shown by the arrow on the knob. Lower ribbon cartridge towards slots in printer.

  • Page 27: Figure 1-9 Install Ribbon Cartridge

    Figure 1-9. Install Ribbon Cartridge 11. With ribbon guide tilted to front of printer, place the guide on printhead nose. Push down on ribbon guide until it snaps into place. 1-16 Figure 1-10. Install Ribbon Guide...
  • Page 28 12. Remove any slack from the ribbon by turning the Ribbon Advance Knob in the direction of the arrow marked on the knob. 13.Close the top access cover. The display alternates the following message: Ribbon Replaced? Y=Profile N=Onln 14 Press the Profile key to indicate a new ribbon was installed.

  • Page 29: Printer Self Test

    1.8 Printer Self Test This test is used to verify printer operation. Before performing the printer self-test, refer to Section 3.3 Load Forms page 3-3 for instructions on loading paper in the printer. To start the test: CAUTION MARGINS ARE SET FOR 8.5" COLUMN) PAPER.

  • Page 30: Figure 1-11 Self Test Sample

    Figure 1-11. Self Test Sample 1-19...

  • Page 31: Interfacing

    1.9 Interfacing The three types of interfaces offered by the printer are RS-232 serial, RS-422 serial, and TTL level 8-bit PC compatible, parallel interface. Serial and parallel interface connectors are provided on the rear of the printer. The 25-pin serial connector is compatible for both RS-232 and RS-422.
  • Page 32 Refer to the documentation for your computer to determine the type of shielded interface cable needed and any unique pin-out configuration that may be required. This information should be given to your dealer or distributor to determine the correct cable for your use. WARNING BEFORE CONNECTING...
  • Page 33 1.10 RS-232 And RS-422 Serial Interface ..Configuration 1. Set the power switch to On. 2. Open the Keypad Door. The first menu will appear on the display. M1 PAGE FORMAT M5 SERIAL CNTRL 3. Press the Next Menu key until you have accessed Menu 5 4.
  • Page 34 13. Press the On/Off Line key to place the printer back on line. On Line Profile 1 These features must be changed in all profiles that are used. 1-23...

  • Page 35: Figure 2-1 Keypad Configuration

    Chapter 2:........Keypad Operation 2.1 Keypad Configuration This chapter describes the keypad, Ready LED, and LCD display. The locations of all keys and their functions are illustrated below. Figure 2-1. Keypad Configuration...

  • Page 36: Figure 2-2 Ready Led

    2.2 Ready LED The printer is equipped with one green LED indicator to signify READY status. Function of the Ready indicator is as follows: On - Printer is on line and ready to accept data.  Off - Printer cannot accept data for any of the following reasons: ...

  • Page 37: Figure 2-3 Primary Keys

    2.3........On/Off Line Key Functions On/Off Line key functions are the functions printed on the Keypad Door encircling the keypad. Primary key functions are used for normal operation. Setup Mode functions are active when the Keypad Door is raised and are explained in Chapter 4. Figure 2-3.
  • Page 38 Adjust  Press this key to move the form upward 1/144 inch for precise form alignment. When the key is pressed for more than 1/2 second, the paper advances continuously until the key is released. Adjust  Press this key to move the form downward 1/144 inch for precise form alignment.

  • Page 39: Lcd Display

    2.4 LCD Display The printer signals various messages through the LCD display. Examples are shown below: Features and Values: Left Margin xxx On Line Display: On Line Profile 1 Off Line Display: Off Line Profile 1 Paper Out Conditions: < Paper Out Main > <...

  • Page 40: Recommended Types And Sizes

    Chapter 3:......Forms Handling 3.1 Recommended Types And Sizes The following are guidelines for recommended paper types and sizes for use with the printer. Continuous Forms (Main Paper Path) Width - 3-1/2 to 10-5/8 inches (88.9 mm to 269.8 mm) Individual Part Thickness - .005 inch maximum (.127 mm) Total Form Thickness - .028 inch maximum (.711 mm) Number of copies - 1 original plus 5 copies Maximum Printable Width - 8.5 inches (215.9 mm)

  • Page 42: Figure 3-1 Paper Feed Paths

    3.2............Paper Paths For best results, use the main paper path for thicker, stiffer forms. Figure 3-1. Paper Feed Paths...

  • Page 43: Load Forms

    3.3 Load Forms NOTE To load the main tractor path on Dual Path printer, place alternate path tractors in center position. Main tractor doors cannot be opened with alternate tractors aligned in front. (Hint: Use least frequently changed paper in main tractors and frequently changed paper or narrow stock in the alternate path.) If both paths are used, main tractor path must be loaded first.

  • Page 44: Figure 3-2 Load Paper In Tractors (Main Path Shown)

    NOTE Proper position of paper supports will help prevent jams. 4. Open the left tractor door and place the left side of the form in the left tractor. Close tractor door. (Hint: Place form on lower 3 pins of tractor drive. Hold form in place by pressing against tractor housing before closing tractor door with other hand.) Figure 3-2.

  • Page 45: Figure 3-3 Forms Loading

    Figure 3-3 Forms Loading...
  • Page 46 Figure 3-3. Forms Loading 7. Make sure the continuous forms are located directly under the tractors. The paper must hang straight. Incorrect positioning of the forms may cause a paper jam.

  • Page 47: Figure 3-4 Placement Of Continuous Forms

    Figure 3-4 Placement Of Continuous Forms 8. Set the power switch to On. (For cut sheet forms, go directly to Step 10). Figure 3-5. Turn On Power 9. After the printer initializes, press the Load key to load paper. When the load key is pressed, the Form Thickness Adjustment knob will automatically move to the correct location.

  • Page 48: Figure 3-6 Press Load Key

    Figure 3-6. Press Load Key 10. For Cut Sheet forms, set left paper guide window at the "0" mark. Grab form in center with one hand and align left edge of form against left paper guide. (Do not fully insert form.) Use other hand to snug right paper guide against right edge of form.

  • Page 49: Figure 3-7 Loading Cut Sheet Form

    Figure 3-7. Loading Cut Sheet Form...

  • Page 50: Format Page

    3.4 Format Page Set Form Length To determine form length, first measure the length of the form (in inches) and multiply this value by the vertical lines per inch. For example, if the form length is 11 inches and the vertical pitch is 6 lines per inch, then the form length would be: 11 inches x 6 lines per inch = form length 66 lines To set the form length, open the keypad door and press the Quick Access key until "Form...

  • Page 51: Figure 3-8 Tear Bar Scale

    Figure 3.8 Tear Bar Scale 3-10 To set the right margin, press the Quick Access key until "Right Margin" appears in the display. Press the Value keys to change the margin setting and press the Enter key to save the setting. If you shift the left margin, you may want to shift the right margin by the same amount.
  • Page 52 3-11...
  • Page 53 3.5 Top Of Form Adjustment (Adjusting First Printline Location) NOTE Perform this adjustment immediately after loading paper to determine where the first line will print. Making this adjustment while printing on the page allows fine alignment without resetting line count. When paper is loaded into the printer, the printer automatically positions the paper to print on the first line of the form.

  • Page 54: Figure 3-9 Set First Print Line

    Figure 3-9. Set First Print Line 3-13...
  • Page 55 3.5 Tear Off Adjustment In a demand document application, the form will be advanced to a tear off position when the Tear Off key is pressed. When the forms are in this position, the last printed form may be removed by pulling the perforation against the tear edge of the cover. If the perforation does not come to rest at the tear edge, the tear off distance may be adjusted as follows: 1.

  • Page 56: Figure 3-10 Printer Located Under Countertop

    Figure 3-10. Printer Located Under Countertop 3-15...
  • Page 57 3.6 Form Thickness Adjustment The distance from the printhead to the paper is automatically changed to accommodate the thickness of the forms whenever the unit is powered up or paper is loaded. The adjustment can be manually changed using the knob on the right-hand side of the printer, or adjusted automatically by changing the feature setting as outlined below.
  • Page 58 CAUTION MOVING PRINTHEAD CLOSE TO THE FORM CAN RESULT IN PAPER FEED ING PROBLEMS. b. Press the Value  key once or twice to increase the form gap (moves the printhead away from the form) if there is smudging, smearing or paper handling issues.
  • Page 59 Figure 3-11. Manually Move Form Thickness Adjustment Knob 3-18 3.8 Heavy Forms Adjustment...
  • Page 60 The Heavy Forms feature allows the printhead to be positioned horizontally on the form to avoid labels, paper perforations, or other variations in form thickness that can cause paper handling issues. This feature becomes active when paper advances more than 0.5". Refer to HF: On Feed Feature in M2 Forms Control.
  • Page 61 (For cut sheet models, just insert the form. The following steps will be automatically executed by the printer.) 1. Press the On/Off Line key to take printer off line. 2. Press the Tear Off key to advance the form to the tear off point. 3.
  • Page 62 Figure 3-12. Main And Alternate Paper Paths (Cut Sheet Not Shown) 3-21...
  • Page 63 3.10 Changing From Alternate Paper Path .To Main Paper Path If paper is loaded in the alternate printer path, you may change to the main paper path by proceeding as follows: 1. Press the On/Off Line key to take printer off line. 2.
  • Page 64 When the printer runs out of paper, the following messages will appear in the display depending on paper path selected: < Paper Out Main > Load Checks < Paper Out Alt > Load Profile 2 1. Remove last printed form from the printer. 2.
  • Page 65 The printer may be configured to automatically change paper paths during a paper out condition. The Path feature must be set to “Either” for this to occur. NOTE This may be useful in applications where the printer is unattended or installed at a remote location.
  • Page 66 Each Profile contains a `Path' feature which specifies the (Main, Alt, Either) paper path. When a profile is selected, the paper path may be automatically changed or the operator may be asked to load a new form in the currently selected paper path. The action taken depends on the value of the `Path' feature setting (located in Menu 2 Forms Control).
  • Page 67 the main paper path and resume operation. If there is no form loaded in the selected path (main), the following message will be displayed: < Load Checks > < Paper Out: Main > After loading checks into the main paper path, press the Load key. The printer will load the checks and resume normal operation.
  • Page 68 3.14 Selecting Paper Paths From The Host Computer Using DPCL Command In demand document applications, the paper path may be selected by using Downline Profile Control Language (DPCL) sequences to select the active Profile. This command is available in all emulation modes. Selecting a profile using DPCL commands will allow paper path selection from the host computer.
  • Page 69 3-27 NOTE Only the Main selection is available on single path units. Example: 10 rem select Profile 2 20 Lprint chr$(27);"$$E1.I18;2.X." Comment: See Chapter 4 for a description of Profile features including the `Path' feature. 3-28...
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  • Page 71 Chapter 4:........ Features and Profiles 4.1 Features This chapter describes and explains the various user programmable features of the printer. Using the keypad, the printer can be easily configured to operate in a variety of host environments and provide print for common applications such as reports, checks, invoices, and labels.
  • Page 72 Following is an example of some common forms used and specific features that may be programmed into a profile when using these forms. For more information refer to Section 3.13 “Selecting Paper Paths Using The Profile Key”. Profile Name/Feature Value Feature Name "Report"...

  • Page 73: Figure 4-1 Setup Mode Keys

    Figure 4-1. Setup Mode Keys Next Menu The Next Menu key provides access to a specific group of features. Press this key to step through the printer features by menu. This prevents having to "cycle through" the entire list using the Feature key in order to get to the desired feature.
  • Page 74 Feature  The Feature keys are used to select a specific feature. Press the Feature  key to move the display up the features list. Press the Feature  key to move the display down the features list. When a menu boundary is crossed in either direction, it will be displayed.
  • Page 75 Diagnostic Tests: Self Test...
  • Page 76 4.5 Profile Feature Listing To print a listing of the feature settings of a particular profile, follow the steps below. 1. Make certain 20 column or wider paper is loaded in the printer. 2. Press the On/Off Line key to take the printer off line. 3.

  • Page 77: Figure 4-2 Changing Features In A Profile

    Feature settings in a profile may be changed through the keypad by following the steps below. 1. Press the On/Off Line key to take the printer off line. 2. Press the Park key to park paper. 3. Press the Profile key to select profile being changed. 4.
  • Page 78 Press ‘Profile’ To Save Settings To answer "Yes", press the Profile key. This will permanently record the change in non-volatile memory for that profile. To answer "No", press any other key. This will make the change temporary, thus not changing the original profile setting. These settings will be valid until profiles are changed again or the printer is powered off.
  • Page 79 To Save Settings 8. Press the Load key to load paper (resets top of form). 9. Press the On/Off Line key to place the printer back on line. After pressing the On/Off Line key, the printer will operate with the vertical motion defined as 8 lines per inch.

  • Page 80: Maximum Line Length

    User Programmable Features MENU 1: PAGE FORMAT Printer Displays Values Description Lines/Inch Vertical pitch for printing text in lines per inch Form Length Lines per page resets top and bottom margins. Sets top of form at current position Top Margin Number of lines from the top of form and the first print line Value cannot exceed bottom margin.
  • Page 81 MENU 2: FORMS CONTROL Printer Displays Values Description Load 0 0/144 This feature is used to align the first printline of a form ###/144" and the printhead. This feature is normally set using the Adjust Form key. This feature is active only during paper loading.
  • Page 82 The time in seconds that the form will be in the tear position before automatically returning to the print position This feature works only with the Manual Tear key. 4-11 Printer Displays Values Description Auto Tear xxx The printer moves the form into the tear position if the form is at top and no data is being transmitted.
  • Page 83 Path xxxx Either Specifies which paper path is selected when the profile is selected. The straight paper path Main The 45º continuous paper path or the friction feed (cut Alt. sheet) paper path. 4-12 Printer Displays Values Description Paper Speed ### This feature controls the paper feed speed in inches per second.
  • Page 84 4-13 MENU 3: PERSONALITY Printer Displays Values Description Emulat IBM Pro This feature selects the desired emulation. IBM Grph. xxxxxxxx LA 120 Escape sequences for each emulation are listed in the Epson FX "Programmer's Manual." DS-180 Hex display feature See "Troubleshooting and Maintenance"...
  • Page 85 Nat. All nationalities are available in all symbol sets, fonts, xxxxxxxx and emulations (except OCR A and B) using Setup France Mode. The actual nationality selected using Germany emulation escape sequences vary depending on Italy emulation. Refer to the Programmer's manual for Switzerland each emulation.
  • Page 86 Print Zero as Prints Zero without a slash Ø Prints Zero with a slash 4-15...
  • Page 88 MENU 4: PRINTER CONTROL Printer Displays Values Description Auto LF Disable No line feed with carriage return Performs a line feed with carriage return Enable Auto CR Disable No carriage return with line feed Performs a carriage return with line feed Enable Wrap Disable...
  • Page 89 Window Size Window (FIFO size) xxxx Specifies how many bytes of data must be emptied out of a full data buffer before the communication interface will go into the "Ready" mode 4-16 Max Buffer Size Less Upper limit of this range is limited by the "Buffer Size" 1024 feature.
  • Page 90 4-17...
  • Page 91 MENU 5: SERIAL CONTROL Printer Displays Values Description Baud Rate xxxx Refer to the documentation of your host computer to determine the baud rate. 1200 1800 2400 4800 9600 19.2k Serial xxxxxx RS-232 Selects serial configuration RS-422 Cable must be configured to match. See Appendix B. Selecting OFF disables both serial configurations.
  • Page 92 Modem Ctrl Activates the following signals: RTS (Request to Send) CTS (Clear to Send) Disables the above signals (RTS is held high) MENU 6: PARALLEL CONTROL Printer Displays Values Description Handshk on xxxx Parallel interface handshaking Active when: Busy Buffer filled to high water mark Printer off line <...
  • Page 93 MENU 7 : PROFILE CONTROL Printer Displays Values Description Rename: 0..9 Profile Name xxxxxxxx A..Z This feature allows you to give the current profile a a..z customized name. Space To change the current name: 1. Press the Value key until the desired "flashing" character is displayed.
  • Page 94 MENU 8: FORMS THICKNESS CONTROL Printer Displays Values Description Auto Form Gap Allows the user to perform an immediate automatic form thickness adjustment. Thickest part of form should be used when making this adjustment. Quiet/HIGH Quiet/ Prints up to six-part forms. HIGH Default value Whisper/...
  • Page 95 VR Gap Pos xx.x 0.0” Specifies the vertical form location of the automatic form thickness adjustment. This is in tenths of an inch and is limited by the current Form form length. Length in Inches 4-21...
  • Page 96 MENU 9: DIAGNOSTICS Printer Displays Values Description Print Profile Pressing the Enter key will print the current profile features. Paper must be loaded in the printer before pressing the Enter key. To stop test, close the Keypad Door or press the Enter key P/N: ###### Main...
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  • Page 98 Chapter 5:..........Maintenance 5.1 Scheduled Maintenance This chapter provides scheduled maintenance and troubleshooting procedures that can be performed by the operator. Any troubleshooting or maintenance beyond the level presented in this chapter should be performed by a qualified technician. WARNING MAKE CERTAIN THE PRINTER IS DISCONNECTED FROM POWER SUPPLY BEFORE REACHING...

  • Page 99: Figure 5-1 Cleaning The Printer

    Figure 5-1. Cleaning The Printer...

  • Page 100: Figure 5-2 Main Tractor Path

    5.2 Error Messages Paper Out Condition (Main Tractors) When the printer runs out of paper, the following message will appear in the display: < Paper Out: Main > Load Profile 1 The printer will automatically go off line when the paper supply is depleted. To recover from a paper out condition: 1.

  • Page 101: Figure 5-3 Alternate Tractor Path

    When the alternate tractors run out of paper, the following message will appear in the display: < Paper Out: Alt > Load Profile 1 1. Load paper into Alternate tractors. 2. Press Load key to load forms. 3. Press On/Off Line key to continue. The error message will be cleared from the display after paper is loaded.
  • Page 102 Paper Jam Paper jams may occur for several different reasons including: incorrect forms loading, form thickness adjustment set too close, or form out of specification. Check the value of the features that affect form thickness adjustment: Horizontal gap, vertical gap, heavy forms, and adjust forms gap.
  • Page 103 Carriage Jam If the carriage is unable to move because of foreign objects in the printer or because of mechanical failure, the following messages will alternate in the display. < Carriage Jam > Press On/Off Line Key To recover from this error condition: 1.
  • Page 104 Keypad Lockout The following message is displayed momentarily after pressing a key which has been locked out or delayed. << Key Locked >> This feature can be changed by using the instructions located in Appendix D. Cover Open The following message is displayed on the keypad whenever the cover is open: <...
  • Page 105 Printer Diagnostics Printer Diagnostics The following printer diagnostics are available to aid in troubleshooting printer malfunctions. They are accessed while in the Setup Mode under Menu 9 Diagnostics. To initiate these diagnostics, perform steps 1-5. NOTE Paper must be loaded prior to performing printer diagnostics 1.

  • Page 106: Figure 5-4 Print Profile

    Print Profile This test prints a complete listing of feature settings for the current profile. This is normally used to obtain a quick list of the printer feature settings that can be compared with the computer system. Figure 5-4. Print Profile...
  • Page 107 Figure 5-4. Print Profile (Cont'd) Firmware Part Number (P/N: xxxxxx - xx) This feature is normally used by service personnel to determine what level and type of firmware is installed in the printer. The information is also included in the "Print Profile" feature, Figure 5-4, M9 Diagnostics.

  • Page 108: Figure 5-5 Printhead Test

    Test Printhead This test verifies that the individual print head impact wires and the controlling electronics are operating properly. It may be used to identify the cause if dots are missing on the print out. In this test, one complete line is printed using each wire in the print head. The wire is noted in the test print out.

  • Page 109: Figure 5-6 Run Mode Test

    Run Mode Test This test (requiring 80 column paper) prints the current Symbol set in all fonts available in the printer. Figure 5-6. Run Mode Test 5-12 Run Self Test...

  • Page 110: Figure 5-7 Run Self Test

    This test (requiring 80 column paper) prints a continuous ASCII ripple pattern and tests the internal logic of the printer. If this test runs, the printer has passed all internal diagnostics. Figure 5-7. Run Self Test Display Mode This test (requiring 80 column paper) is accessed while in Setup Mode under M3 PERSONALITY, then selecting Emulate Disply.

  • Page 111: Figure 5-8 Display Mode Test

    Figure 5-8. Display Mode Test 5.4 Troubleshooting NOTE Please read this section before continuing symptom analysis The following diagnostic tests are used to aid in isolating possible printer malfunctions. These tests will assist the operator in determining printer/host problems. Additional information for printer error recovery is described under Error Messages.
  • Page 112 Symptom Corrective Action No Host Communication Verify properly selected profile. Serial Check interface cable (pin outs), cable connections, or try a new cable. Verify emulation selected. Verify baud rate, serial type (RS-232, RS-422), parity, data bits, DTR, handshaking. Is serial port disabled? Reset profile and re-setup the printer.
  • Page 113 Symptom Corrective Action Paper Feeding Remove any paper jams by pressing Line Feed and Adjust  or . Problems Cut Sheet* Turn power off, open access cover and remove any foreign objects. Adjust the right edge guide to the correct width and reload paper. (See Section 3.3) If form is 4.5 inches to 6.0 inches long, verify that the Vertical Gap position is set to 0.0 inches.
  • Page 114 Symptom Corrective Action No Print Verify installation of ribbon and ribbon guide. Run a self test. See "Diagnostic Tests". Verify form thickness setting as described under the "Form Thickness Adjustment" of this manual. Short Ribbon Life Inspect failed ribbon. Ribbon should have two distinct wear bands.
  • Page 115 Symptom Corrective Action Printhead Pauses At End Of Print Printhead thermal protection is activated. Make sure printer has Lines proper air flow and is not located in an excessively hot area. Printer will exit this mode automatically after cooling. Printer Will Not Switch Paths Change the Path Value to "Either"...

  • Page 116: Vertical Pitch

    Printhead:  18 wire with a rated life of 200,000,000 draft characters. Maximum Line Length:  Main Tractor Path 8.5 inches (223 mm) (85 columns @ Draft 10, 83 columns @ lp10) Alternate Tractor Path 8.5 inches (223 mm) (85 columns @ Draft 10, 83 columns @ lp10) Vertical Pitch: ...

  • Page 117: International Character Sets

    Horizontal Dots/Inch 60 Vertical Dots/Inch 72 dots/inch and variable spacing, depending on emulation. International Character Sets:  Epson Nationalities DEC Nationalities TI Nationalities France U.K. France Germany Finland U.K. U.K. Sweden Germany/Austria Denmark I Norway/Denmark Sweden/Finland Sweden Germany Denmark/Norway Italy France Spain/Latin America Spain I...

  • Page 118: Forms Tear Off

    Forms Tear Off:  Zero forms tear off Paper Slew (Paper Advance):  Slew speed is 10 IPS (inches per second) maximum and is programmable. Cut sheet slew is 10 IPS maximum. A.5 Forms Mode Change Parking Forms:  The forms are reverse fed into the tractors, so that the alternate paper path may be selected.

  • Page 119: Ribbon Cartridge/Drive

    8 keys A.8 Ribbon Cartridge/Drive Stationary cartridge with an average life of 7-10 million characters (depending upon  printing application). A.9 Physical 17.0 inches (431 mm) wide x 15.7 inches (398 mm) deep x 12.3 inches (312 mm) high  (Dual Tractor top roller version) 17.0 inches (431 mm) wide x 15.7 inches (398 mm) deep x 11.3 inches (287 mm) high ...

  • Page 120: Environmental

    A.12 Environmental Temperature:  Non-operating: -30 to 180 F (-34 to 82 C) Operating: 40 to 104 F (5 to 40 C) up to 7000 ft. Derate linearly from 78 to 104 F (25 to 40 C) between 7000 and 10,000 ft. Humidity: ...
  • Page 121 Data Transmission:  7 or 8 bit Synchronization:  Externally supplied Data Strobe Handshaking:  Acknowledge (Busy before Acknowledge or Busy after Acknowledge) Busy (Acknowledge before Busy or Acknowledge after Busy) Logic Level:  Input data and all interface signals are TTL compatible. Two output signals control the handshaking on the parallel interface, the BUSY signal and the ACKNOWLEDGE signal.
  • Page 122 OFF LINE HIGH HIGH FATAL ERROR HIGH HIGH + Active high - Active low *Pin 18 can source up to 375 mA. Figure B-1. 36 Pin Parallel Interface Connector The following diagrams illustrate the signal timing of the parallel interface when Acknowledge is issued before Busy.
  • Page 123 Figure B-2. Signal Timing Patterns (Sheet 1 of 2) The following diagrams illustrate the signal timing of the parallel interface when Acknowledge is issued before Busy.
  • Page 124 Figure B-2. Signal Timing Pattern (Sheet 2) B.2 Parallel Interface Enable/Disable 1. Set the power switch to On. 2. Press the On/Off Line key. 3. Open the Keypad Door. The first menu will appear on the display.
  • Page 125 4. Press the Next Menu key until you have accessed Menu 6. The display will appear as shown. M6 PARALLEL CONTROL 5. Press the Feature  key to select the Parallel feature. 6. Press the Value  key to select enable/disable. 7.
  • Page 126 Start-Stop Bits Data Format:  Start Bit: Data Bits: 7 or 8 Parity: odd, even or no parity Stop Bit: 1 for reception 1 for transmission If the host serial interface is configured for 7 Bit data with no parity, data from host computer must contain two stop bits.
  • Page 127 X-OFF CTRL: Only when `Robust' X-OFF CTRL is selected, DC3 will be transmitted every time a character is received while the serial interface is not ready to accept data.
  • Page 128 SIGNAL NO MODEM MODEM CONTROL CONTROL When the printer is ready When the printer is ready to accept data , to accept data, this line will this line will be high (+ EIA LEVEL). This be high (+ EIA LEVEL). line will go low (- EIA LEVEL) when: This line will go low (- EIA LEVEL) when:...
  • Page 129 B.4 Serial Interface Selection 1. Set the power switch to On. 2. Press the On/Off Line key. 3. Open the Keypad Door. The first menu will appear on the display. 4. Press the Next Menu key until you have accessed Menu 5. The display will appear as shown.
  • Page 130 Frame Ground Transmitted Data Received Data Request To Send Clear To Send Data Set Ready Signal Ground Data Carrier Detects No Connect No Connect Data Terminal Ready No Connect No Connect Reserved Reserved Reserved Reserved Reserved Reserved Data Terminal Ready No Connect No Connect No Connect...
  • Page 131 RS-422 Serial Interface Connector Pin Assignment SIGNAL NAME Frame Ground Reserved Reserved Reserved Reserved Reserved Signal Ground Reserved No Connect No Connect No Connect No Connect No Connect Transmitted Data (+) Transmitted Data (-) Received Data (+) Received Data (-) Data Terminal Ready (+) Data Terminal Ready (-) Reserved...
  • Page 132 Appendix C..........Default Tables Profiles are user definable sets of default parameters that can be used to setup the printer for predetermined functions(s). All profiles reside in the non-volatile printer memory and are retained when the printer is powered off. Upon power up, the last selected profile configuration is loaded into the printer control system.
  • Page 133 Font DP 10 SetIBM Code 437 Nat. IBM Char Print Zero as C.4 Menu 4 Printer Control Feature Default User P1 User P2 User P3 User P4 Auto LF Disable Auto CR Disable Wrap Enable Print Bi-direct Auto Path SW OFF Vert Graphic Horz Graphic OFF Power Up...
  • Page 134 C.6 Menu 6 Parallel Interface Feature Default User P1 User P2 User P3 User P4 Handshak On Busy before Busy 8th Bit Enable Parallel Enable C.7 Menu 7 Profile Control Feature Default User P1 User P2 User P3 User P4 Rename: Profile 1 Save Profile...
  • Page 135 C.10 Menu 10 System Control Feature Default User P1 User P2 User P3 User P4 Reset NVRAM Reset Key Lock Key Lockout, All Unlocked Reset Quick List xxxx xxxx xxxx xxxx Font DP 10 Lines/Inch Form Length Left Margin Right Margin Add Quick Ftr xxxx xxxx...
  • Page 136 This appendix describes how to access features which are not normally available while the printer is in Setup Mode. These features are found in Menu 10 System Control. By accessing this menu you can: Reset all profiles and system information to factory defaults. Reset the Key Lock Out feature to factory defaults.
  • Page 137 Menu 10: System Control Displayed Values Description Of Features Function Reset Printer NVM Pressing the Enter key will reset all profiles to their factory defaults. This will also set top of form to the current position. To clear the printer buffer and all features set in RAM, turn the printer OFF.
  • Page 138 Cut Sheet 0-24 Adjusts the vertical feed rate for cut sheet forms Comp This feature is used when exceptionally thick, stiff and long forms are not printing at exactly 6 lines/inch or 8 lines/inch. Increasing this value compresses the vertical spacing. Decreasing this value expands the vertical spacing.
  • Page 139 Config Tractor Sets the mechanical configuration of the printer. Trac- This is set to the correct value at the factory. Fric This feature is useful if the firmware or main electronics controller board is replaced. The value is automatically saved.
  • Page 140 D.2 Key Functions That Can Be Locked Menu 10: System Control Displayed Function Description Of Function Off Line Disables the ability to place the printer Off Line This function is disabled only when paper is properly installed in the printer. Profile Select, Clear Buffer, Font Select, Setup, Park and Load keys are also disabled because they are only active when the printer is off line.
  • Page 141 Appendix E....... Ribbon Life Monitor...
  • Page 142 This feature provides the ability to control the usage level of the ribbon and helps prevent inadvertent usage past its functional life. The printer displays a "Check" or "Replace" message on the keypad at user designated limits. If the ribbon reaches the end of it's life, the printer will stop printing and indicates the ribbon must be replaced.
  • Page 143 As the printer operates, the Ribbon Life Monitor maintains a running total of the number of dots which have been printed since the feature was last reset. The ribbon usage value is determined by dividing the total number of dots printed by the ribbon life limit. When the ribbon usage value exceeds the "Check Ribbon"...
  • Page 144 Open top access cover to replace the ribbon cartridge. At this point the message on the keypad display will change to: Cover Open When the top access cover is closed the keypad display will change to: Ribbon Replaced? Y = Profile N = Onln This message will be displayed whenever the top access cover is opened and then closed.
  • Page 145 & ’...
  • Page 146 ASCII DECIMAL ASCII DECIMAL VALUE VALUE VALUE VALUE < > ‘...
  • Page 147 ASCII DECIMAL ASCII DECIMAL VALUE VALUE VALUE VALUE...
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  • Page 149 Appendix G........ASCII Character Sets ASCII Character Sets A Character Set is a collection of characters (i.e. letters, numbers, and symbols) organized into a "Set" where each character is assigned a unique code. The printer supports the following Character Sets which are selected automatically when the emulation is selected. Emulation Default Setup Mode Feature...
  • Page 150 G.2 7 Bit ASCII Character Set...
  • Page 151 7 Bit ASCII Character Set (Cont'd)
  • Page 152 G.3 IBM Code Page 437 Symbol Set...
  • Page 153 IBM Code Page 437 Symbol Set (Cont'd)
  • Page 154 IBM Code Page 850 Symbol Set...
  • Page 155 IBM Code Page 850 Symbol Set (Cont'd)
  • Page 156 Epson Italic Symbol Set...
  • Page 157 Epson Italic Symbol Set (Cont'd)
  • Page 158 Epson Graphics Symbol Set...
  • Page 159 G-10 Epson Graphics Symbol Set (Con’t)
  • Page 160 G-11 Epson Italic Graphics Symbol Set...
  • Page 161 G-12 Epson Italic Graphics Symbol Set (Cont'd)
  • Page 162 G-12 DEC Supplemental Symbol Set G-13...
  • Page 163 DEC Supplemental Symbol Set (Cont'd...
  • Page 164 G-14 Nationality Overlay Character Set G-15...
  • Page 165 Appendix H........Quick Reference H.1 Epson FX ASCII Epson FX Command Command Description Terminates horizontal and vertical tab escape sequences Sounds the print buzzer Backspace Horizontal tab Line feed Vertical tab Form feed Carriage return Shift out Selects enlarged mode for the current line Shift in Selects condensed printing Device control 1...
  • Page 166 ESC 5 Cancel italic character set ESC 6 Enable upper character set (80 hex to 9F hex and FF hex). ESC 7 Enable extended control codes (Turns off ESC 6). ESC 8 Disable paper out detector ESC 9 Enable paper out detector ESC : Copies resident characters (ROM) to RAM ESC <...
  • Page 167 ESC s Select/Cancel half-speed printing ESC x Select NLQ or Draft Print Deletes the last text character in the print buffer...
  • Page 168 H.2 IBM Proprinter ASCII IBM Proprinter Command Command Description Terminates horizontal and vertical tab escape sequences Sounds the print buzzer Backspace Horizontal tab Line feed Vertical tab Form feed Carriage return Shift out Selects Double wide mode for the current line Shift in Selects condensed printing Device control 1...
  • Page 169 ESC C Set forms length in inches when first variable is a null ESC D Set horizontal tab ESC E Select emphasized printing ESC F Cancel emphasized printing ESC G Select double-strike printing ESC H Cancel double-strike printing ESC I Enable/disable printing of characters stored in the lower control code area (00hex to 31 hex).
  • Page 170 H.3 DEC LA-120 ASCII DEC LA-120 Command Command Description Null character Sounds the printer buzzer Backspace Horizontal tab Line feed Vertical tab Form feed Carriage return Cancel Cancel text in the print buffer Introduces an escape sequence ESC (A Select UK character set language ESC (B Select USA character set language ESC (C...
  • Page 171 ESC [n;0;r Set top margin to n ESC [;n r Set bottom margin to n ESC [0;n r Set bottom margin to n ESC [n1;n r Set top and bottom margins to n1 and n2 ESC [n s Set left margin to n ESC [n;0 s Set left margin to n ESC [;n s...
  • Page 172 H.4 TI-885 (Optional) ASCII TI-885 Command Command Description Null Character Sound The Printer Bell Backspace Horizontal Tab Line Feed Vertical Tab Form Feed Carriage Return Select Enlarged Mode (By Line) Escape ESC PC ESC \ Select 10-Pitch Characters ESC 6 Select 10-Pitch Characters ESC P D ESC Select 16 2/3-Pitch Characters...
  • Page 173 ESC P L O Load Default Form ESC@ ESC H Set Horizontal Tab At Current Print Column ESC [g Clear Horizontal Tap At Current Print Column ESC [0g ESC [Nu Set A Horizontal Tab Set Horizontal Tabs [N1;N2;N16u ESC [2g Clear All Horizontal Tabs ESC [N` Tab Right To Column N...
  • Page 174 H.5 DS-180 ASCII DS-180 Command Command Description Null Character Sound The Printer Bell Backspace Horizontal Tab Line Feed Vertical Tab Form Feed Carriage Return Select Double Wide Print Cancel Double Wide Print Escape Delete ACK or GS Exit Anadex Graphics With Forms Correction Exit Anadex Graphics With No Forms Correction ESC [5w Select 5-Pitch Characters...
  • Page 175 Set Left And Right Margin [n1;n2s ESC [nr or Set Top Margin ESC [n;0r ESC [;nr or Set Bottom Margin ESC [0;nr Set Top And Bottom Margin [n1;n2r ESC [nt Set Form Length ESC 1 Set Horizontal Tab At Current Print Column ESC [g or Clear Horizontal Tab At Current Print Column ESC [0g...
  • Page 176 ESC $ 8 or Perform Reverse Half Line Feed ESC $ N ESC $ 7 or Perform Half Line Feed ESC $ P ESC $ S n Set DS-180 Discrete (boolean) Feature or ESC $ s ESC $ C n Clear DS-180 Discrete (boolean) Feature or ESC $ c ESC $ F n...
  • Page 177 H.6 DPCL Command Sequence Summary ASCII DPCL Emulation Command Command Description ESC$$EE1. DPCL entry mode DPCL exit mode I1;P1. Forms Length I2;P1. Vertical Pitch I3;P1. Top Margin I4;P1. Bottom Margin I5;P1. Left Margin I6;P1. Right Margin I7;P1. Manual Tear Time I8;P1.
  • Page 178 R13;P1 P2. Execute Self Test R14;P1 P2. Reset NVRAM R15;P1. Reset Keypad Lockout B2;P1. Automatic Line Feed B3;P1. Automatic Carriage Return B4;P1. Automatic Line Wrap B5;P1. Unidirectional Print B7;P1. Power Up On Line B8;P1. Quiet Mode (Not available on Quiet Option) B9;P1.
  • Page 179 E10;P1. Twinax International Character Set E11;P1. Coax Lines Per Inch E12;P1. Coax Physical Buffer Size E13;P1. Coax Logical Buffer Size E14;P1. Coax Mono/Dual Case Printing E15;P1. Coax Single/Double Spacing E16;P1. Coax International Character Set H-17 E17;P1. Coax Paper Out Timer E18;P1.
  • Page 180 H-18 THIS PAGE INTENTIONALLY LEFT BLANK H-19...

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