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SCW NWP5204P4 User Manual

The networker line of nvrs
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User Manual for
The Networker Line of NVRs
NWP5204P4 - NWP5208P8

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Summary of Contents for SCW NWP5204P4

  • Page 1 SCW Support: 866-414-2553 User Manual for The Networker Line of NVRs NWP5204P4 - NWP5208P8...
  • Page 2 User Manual of Network Video Recorder Regulatory information FCC information compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 User Manual of Network Video Recorder Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only. •...
  • Page 4 Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer. This manual is applicable to the models listed in the following table. Series Model Type The Networker NWP5204P4 Network Video Recorder NWP5208P8...

  • Page 5: Product Key Features

    User Manual of Network Video Recorder Product Key Features General Connectable to network cameras, network dome and encoders. Connectable to the third-party network cameras like AXIS, Brickcom, Bosch, PANASONIC, SAMSUNG and SANYO, and network cameras that adopt ONVIF or PSIA protocol. PAL/NTSC adaptive video inputs.
  • Page 6 User Manual of Network Video Recorder Zooming in when playback. Reverse playback of multi-channel. Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and locating by dragging the mouse. Up to 8-ch synchronous playback at 4CIF real time. Backup Export video data by USB or SATA device.
  • Page 7 User Manual of Network Video Recorder Remotely start/stop recording. Remotely start/stop alarm output. Remote PTZ control. Two-way audio and voice broadcasting. Embedded WEB server.

  • Page 8: Table Of Contents

    User Manual of Network Video Recorder Product Key Features ..........................5 Chapter 1Introduction........................... 12 Front Panel ............................ 13 IR Remote Control Operations ...................... 15 USB Mouse Operation ........................18 Input Method Description......................19 Rear Panel ............................. 20 Chapter 2Getting Started ..........................22 Starting Up and Shutting Down the NVR..................
  • Page 9 User Manual of Network Video Recorder Configuring Redundant Recording....................67 Configuring HDD Group for Recording..................69 Files Protection..........................70 Chapter 6Playback............................72 Playing Back Record Files ......................73 6.1.1 Playing Back by Channel .................... 73 6.1.2 Playing Back by Time ....................75 6.1.3 Playing Back by Event Search ..................
  • Page 10 User Manual of Network Video Recorder 9.2.11 Configuring UPnP™....................129 9.2.12 Configuring High-speed Download ................131 Checking Network Traffic ......................132 Configuring Network Detection ....................133 9.4.1 Testing Network Delay and Packet Loss..............133 9.4.2 Exporting Network Packet ..................133 9.4.3 Checking the Network Status..................
  • Page 11 User Manual of Network Video Recorder Appendix175 Glossary ..............................176 Troubleshooting ............................. 177 Summary of Changes ..........................183 List of Compatible IP Cameras ......................184...

  • Page 12: Chapter 1Introduction

    User Manual of Network Video Recorder Chapter 1 Introduction...

  • Page 13: Front Panel

    User Manual of Network Video Recorder 1.1 Front Panel Networker series Name Function Description POWER indicator turns green when DVR is powered up. POWER STATUS indicator lights in red when data is being read from or written to HDD. STATUS Tx/Rx indictor blinks green when network connection is functioning properly.
  • Page 14 User Manual of Network Video Recorder Other Casing Name Function Description Status The corresponding indicator blinks when the HDD is being read or written. Indicators Panel Lock You can lock or unlock the panel by the key. Running Status The indicator lights when the device is running. Indicator Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Interface...

  • Page 15: Ir Remote Control Operations

    User Manual of Network Video Recorder 1.2 IR Remote Control Operations The NVR may also be controlled with the optional IR remote control - the remote is not included. We recommend using a mouse for easiest and best operation. Note: Batteries (2×AAA) must be installed before operation.
  • Page 16 User Manual of Network Video Recorder REC Button Enter the Manual Record setting menu. In PTZ control settings, press the button and then you can call a PTZ preset by pressing Numeric button. It is also used to turn audio on/off in the Playback mode. PLAY Button The button is used to enter the All-day Playback mode.
  • Page 17 User Manual of Network Video Recorder Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls. Press the DEV button on the remote control. Enter the NVR ID# you set in step 2. Press the ENTER button on the remote.

  • Page 18: Usb Mouse Operation

    User Manual of Network Video Recorder 1.3 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: 1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR. 2.

  • Page 19: Input Method Description

    User Manual of Network Video Recorder 1.4 Input Method Description Description of the buttons on the soft keyboard: Icons Description Icons Description English Capital English Numbers Symbols Lowercase/Uppercase Backspace Space Enter Exit...

  • Page 20: Rear Panel

    DB9 connector for VGA output. Display local video output and menu. AUDIO IN BNC connector for audio input. (Also for two-way audio) AUDIO OUT BNC connector for audio output. NWP5204P4 NWP5208P8 Item Description Connector for LAN (Local Area Network). LAN Network Interface Connects to RS-485 devices.
  • Page 21 User Manual of Network Video Recorder mouse and USB Hard Disk Drive (HDD). Ground (needs to be connected when NVR starts up). HDMI video output connector. HDMI Interface VGA Output DB9 connector for VGA output. Display local video output and menu. Audio In RCA connector for voice talk input Audio Out...

  • Page 22: Chapter 2Getting Started

    User Manual of Network Video Recorder Chapter 2 Getting Started...

  • Page 23: Starting Up And Shutting Down The Nvr

    User Manual of Network Video Recorder 2.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.
  • Page 24 User Manual of Network Video Recorder Rebooting the NVR In the Shutdown menu, you can also reboot the NVR. Steps: 1. Enter the Shutdown menu by clicking Menu > Shutdown. 2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.

  • Page 25: Using The Wizard For Basic Configuration

    User Manual of Network Video Recorder 2.2 Using the Wizard for basic configuration By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure below. Operating the Setup Wizard: 1. The Setup Wizard can walk you through some important settings of the NVR. If you don’t want to use the Setup Wizard at that moment, click the Exit button.
  • Page 26 User Manual of Network Video Recorder 6. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as shown in Figure 2. 6. HNR30P series Note: For HNR30P series NVR, the internal NIC IPv4 address should be configured for the cameras connecting to the PoE network interfaces of the NVR.
  • Page 27 User Manual of Network Video Recorder 8. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. 9. Click Next button to enter the Adding IP Camera interface. 10.Click Search to find online IP Camera. Select the IP camera to be added, and click the Add button. Click Next button.
  • Page 28 User Manual of Network Video Recorder 12.Click Copy to copy the settings to other channels, as shown in Figure 2. 10. 13.Click OK to complete the startup Setup Wizard.

  • Page 29: Adding And Connecting The Ip Cameras

    User Manual of Network Video Recorder 2.3 Adding and Connecting the IP Cameras 2.3.1 Adding the Online IP Cameras Purpose: The main function of the NVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device.
  • Page 30 User Manual of Network Video Recorder manually. • Manual Steps: To add the online cameras with same network segment: The detected online camera will be listed in the camera list, as shown in the figure below. Click the button to add the camera. Explanation of the icons: Icon Explanation...
  • Page 31 User Manual of Network Video Recorder You can edit the IP address, protocol, management port, and other information of the IP camera to be added. Click Add to add the camera. • OPTION 2: Steps: Enter the Camera Management interface. Menu>...

  • Page 32: Editing The Connected Ip Cameras And Configuring Customized Protocols

    User Manual of Network Video Recorder 2.3.2 Editing the Connected IP cameras and Configuring Customized Protocols After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the basic setting of the IP cameras. Steps: Click the icon to edit the parameters;...
  • Page 33 User Manual of Network Video Recorder You can edit the network information and the password of the camera. Click Apply to save the settings and click OK to exit the interface. Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.

  • Page 34: Editing Ip Cameras Connected To The Poe Interfaces

    User Manual of Network Video Recorder There are 16 customized protocols provided in the system, you can edit the protocol name; and choose whether to enable the sub-stream. Choose the protocol type of transmission and choose the transfer protocols. Note: The protocol type and the transfer protocols must be supported by the connected network camera.
  • Page 35 User Manual of Network Video Recorder As for NR30P4-4 NVR, when you want to connect 1 online camera and connect 3 network cameras via PoE interfaces, you must disable 1 PoE interface in the Edit IP camera panel. To add Cameras for NVR supporting PoE function: Before you start: Connect the network cameras via the PoE interfaces.
  • Page 36 User Manual of Network Video Recorder Click the Apply button to finish adding.

  • Page 37: Chapter 3Live View

    User Manual of Network Video Recorder Chapter 3 Live View...

  • Page 38: Introduction Of Live View

    User Manual of Network Video Recorder 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. Live View Icons In the live view mode, there are icons at the right top of the screen for each channel, showing the status of the record and alarm in the channel, so that you can know whether the channel is recorded, or whether there are alarms occur as soon as possible.

  • Page 39: Operations In Live View Mode

    User Manual of Network Video Recorder 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: showing only one screen on the monitor. • Multi-screen: showing multiple screens on the monitor simultaneously. •...

  • Page 40: Quick Setting Toolbar In Live View Mode

    User Manual of Network Video Recorder 3.2.2 Quick Setting Toolbar in Live View Mode On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen. Icons Description Icons Description Icons...
  • Page 41 User Manual of Network Video Recorder Image Settings icon can be selected to enter the Image Settings menu. You can set the image parameters like brightness, contrast, saturation and hue. Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency.

  • Page 42: Adjusting Live View Settings

    User Manual of Network Video Recorder 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Steps: 1.
  • Page 43 User Manual of Network Video Recorder Select the small window, and double-click on the channel number to display the channel on the window. You can click button to start live view for all the channels and click to stop all the live view.

  • Page 44: User Logout

    User Manual of Network Video Recorder 3.4 User Logout Purpose: After logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter user name and password tog in again. Steps: 1.

  • Page 45: Chapter 4Ptz Controls

    User Manual of Network Video Recorder Chapter 4 PTZ Controls...

  • Page 46: Configuring Ptz Settings

    User Manual of Network Video Recorder 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Steps: 1. Enter the PTZ Settings interface. Menu >Camera>...

  • Page 47: Setting Ptz Presets, Patrols & Patterns

    User Manual of Network Video Recorder 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols. 4.2.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place. Steps: 1.

  • Page 48: Calling Presets

    User Manual of Network Video Recorder 4.2.2 Calling Presets Purpose: This feature enables the camera to point to a specified position such as a window when an event takes place. Call preset in the PTZ setting interface: Steps: 1. Enter the PTZ Control interface. Menu>Camera>PTZ>More Settings 2.

  • Page 49: Customizing Patrols

    User Manual of Network Video Recorder 2. Choose Camera in the list on the menu. 3. Double click the preset in the Preset list to call it. 4.2.3 Customizing Patrols Purpose: Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point.

  • Page 50: Calling Patrols

    User Manual of Network Video Recorder Repeat the above steps to add more key points. Click the icon to delete the corresponding key point, and click the trash icon to.delete all the key points. Select a key point, then click button to adjust the order of the key points.

  • Page 51: Customizing Patterns

    User Manual of Network Video Recorder 4.2.5 Customizing Patterns Purpose: Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ movement according to the predefined path. Steps: 1. Enter the PTZ Control interface. Menu>Camera>PTZ>More Settings 2.

  • Page 52: Calling Patterns

    User Manual of Network Video Recorder 4. Click to save the pattern. 4.2.6 Calling Patterns Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns. Calling pattern in the PTZ setting interface Steps: 1. Enter the PTZ Control interface. Menu>Camera>PTZ>More Settings 2.

  • Page 53: Ptz Control Toolbar

    User Manual of Network Video Recorder 4.3 PTZ Control Toolbar In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon to enter the PTZ toolbar. Icon Description Icon...

  • Page 54: Chapter 5Record Settings

    User Manual of Network Video Recorder Chapter 5 Record Settings...

  • Page 55: Configuring Recording Parameters

    User Manual of Network Video Recorder 5.1 Configuring Recording Parameters Purpose: By configuring the recording parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1.
  • Page 56 User Manual of Network Video Recorder 2. Parameters Setting for Recording Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand. • Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggered the recording at 10:00, if you set the pre-record time as 5 seconds, the camera records it at 9:59:55.

  • Page 57: Configuring Record Schedule

    User Manual of Network Video Recorder 5.2 Configuring Record Schedule Purpose: Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule. Steps: 1. Enter the Record Schedule interface. Menu>Record>Schedule 2. Configure Record Schedule 1) Select Record Schedule. 2) Choose the camera you want to configure.
  • Page 58 User Manual of Network Video Recorder III. To arrange other schedule, leave the All Day checkbox blank and set the Start/End time. Note: Up to 8 periods can be configured for each day. And the time periods can’t be overlapped each other. Repeat the above edit schedule steps to schedule recording for other days in the week.
  • Page 59 User Manual of Network Video Recorder Click the Apply button to validate the settings. If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy.

  • Page 60: Configuring Motion Detection Record

    User Manual of Network Video Recorder 5.3 Configuring Motion Detection Record Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
  • Page 61 User Manual of Network Video Recorder 5) Select the channels which you want the motion detection event to trigger recording. 6) Click Apply to save the settings. 7) Click OK to back to the upper level menu. 8) Exit the Motion Detection menu. Edit the Motion Detection Record Schedule.

  • Page 62: Configuring Alarm Triggered Record

    User Manual of Network Video Recorder 5.4 Configuring Alarm Triggered Record Purpose: Follow the procedure to configure alarm triggered recording. Steps: Enter the Alarm setting interface. Menu> Configuration> Alarm Click the Alarm Input tab. 1) Select Alarm Input number and configure alarm parameters. 2) Choose N.O (normally open) or N.C (normally closed) for alarm type.
  • Page 63 User Manual of Network Video Recorder 5) Choose the alarm triggered recording channel. 6) Check the checkbox to select channel. 7) Click Apply to save settings. 8) Click OK to back to the upper level menu. Repeat the above steps to configure other alarm input parameters. If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.

  • Page 64: Manual Record

    User Manual of Network Video Recorder 5.5 Manual Record Purpose: Follow the steps to set parameters for the manual record. The manual recording is prior to the scheduled recording. Steps: Enter the Manual settings interface. Menu> Manual Or press the REC button on the remote control. Enabling Manual Record 1) Select Record on the left bar.

  • Page 65: Configuring Holiday Record

    User Manual of Network Video Recorder 5.6 Configuring Holiday Record Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. Steps: Enter the Record setting interface. Menu>Record>...
  • Page 66 User Manual of Network Video Recorder Select Mode from the dropdown list. There are three different modes for the date format to configure holiday schedule. Set the start and end date. Click Apply to save settings. Click OK to exit the Edit interface. Enter Record Schedule settings interface to edit the holiday recording schedule.

  • Page 67: Configuring Redundant Recording

    User Manual of Network Video Recorder 5.7 Configuring Redundant Recording Purpose: Enabling redundant recording, which means saving the record files not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. . Steps: 1.
  • Page 68 User Manual of Network Video Recorder 2) Select Camera you want to configure in the drop-down list. 3) Check the checkbox of Redundant Record. 4) Click Apply to save settings and back to the upper level menu. Repeat the above steps for configuring other channels.

  • Page 69: Configuring Hdd Group For Recording

    User Manual of Network Video Recorder 5.8 Configuring HDD Group for Recording Purpose: You can group the HDDs and save the record files in certain HDD group. Steps: Enter HDD setting interface. Menu>HDD Select Advanced on the left bar. Check whether the storage mode of the HDD is Group. If not, set it to Group. For detailed information, please refer to Chapter 12.4 Managing HDD Group.

  • Page 70: Files Protection

    User Manual of Network Video Recorder 5.9 Files Protection Purpose: You can lock the recorded files or set the HDD property to Read-only to protect the record files from being overwritten. Protect file by locking the record files: Steps: Enter Playback setting interface. Menu>...
  • Page 71 User Manual of Network Video Recorder Protect file by setting HDD property to Read-only Steps: Enter HDD setting interface. Menu> HDD Click to edit the HDD you want to protect. Note: To edit HDD property, you need to set the storage mode of the HDD to Group. See Chapter Managing HDD Group.

  • Page 72: Chapter 6Playback

    User Manual of Network Video Recorder Chapter 6 Playback...

  • Page 73: Playing Back Record Files

    User Manual of Network Video Recorder 6.1 Playing Back Record Files 6.1.1 Playing Back by Channel Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. OPTION 1: Choose a channel in live view mode using the mouse and click the button in the quick setting toolbar.
  • Page 74 User Manual of Network Video Recorder The toolbar in the bottom part of Playback interface can be used to control playing progress, as shown in Figure 6. 3. Click the channel(s) to execute simultaneous playback of multiple channels. Note: indicates the start/end time of the record. Button Operation Button...

  • Page 75: Playing Back By Time

    User Manual of Network Video Recorder 6.1.2 Playing Back by Time Purpose: Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported. Steps: 1. Enter playback interface. Menu>Playback 2. Check the checkbox of channel(s) in the channel list and then double-click to select a date on the calendar. Note: If there are record files for that camera in that day, in the calendar, the icon for that day is displayed as Otherwise it is displayed as...

  • Page 76: Playing Back By Event Search

    User Manual of Network Video Recorder Note: indicates the start/end time of the record. Button Operation Button Operation Button Operation Button Operation Audio on/ Start/Stop 30s forward 30s reverse Mute clipping Add default Speed down customized tag management Pause reverse Pause play/ play/ Scaling...
  • Page 77 User Manual of Network Video Recorder 4. Click Search button to get the search result information. You may refer to the right-side bar for the result. 5. Click button to play back the file. Notes: Pre-play and post-play can be configured. If the event is set to trigger the recording of multiple channels, clicking the will pop up the Synch Playback interface.
  • Page 78 User Manual of Network Video Recorder 6. Playback interface. The toolbar in the bottom part of Playback interface can be used to control playing process. Button Operation Button Operation Button Operation Button Operation Audio on/ Start/Stop 30s forward 30s reverse Mute clipping Add default...

  • Page 79: Playing Back By Tag

    User Manual of Network Video Recorder 6.1.4 Playing Back by Tag Purpose: Video tag allows you to record related information like people and location of a certain time point during playback. You are also allowed to use video tag(s) to search for record files and position time point. Before playing back by tag: 1.
  • Page 80 User Manual of Network Video Recorder Steps: 1. Select the Tag from the drop-down list in the Playback interface. 2. Choose channels, edit start time and end time, and then click Search to enter Search Result interface. Note: You can enter keyword in the textbox to search the tag on your command.
  • Page 81 User Manual of Network Video Recorder Button Operation Button Operation Button Operation Button Operation Audio on/ Start/Stop 30s forward 30s reverse Mute clipping Add default Speed down customized tag management Pause reverse Pause play/ play/ Scaling Play/ Reverse play/ up/down the Speed up Single-frame Single-frame...

  • Page 82: Playing Back By System Logs

    User Manual of Network Video Recorder 6.1.5 Playing Back by System Logs Purpose: Play back record file(s) associated with channels after searching system logs. Steps: 1. Enter Log Information interface. Menu>Maintenance>Log Information 2. Click Log Search tab to enter Playback by System Logs. Set search time and type and click Search button.

  • Page 83: Playing Back External File

    User Manual of Network Video Recorder 6.1.6 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Steps: 1. Enter Tag Search interface. Menu>Playback 2. Select the External File in the drop-down list on the top-left side. The files are listed in the right-side list.

  • Page 84: Auxiliary Functions Of Playback

    User Manual of Network Video Recorder 6.2 Auxiliary Functions of Playback 6.2.1 Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen. Steps: Go to Playback interface. If you choose playback of the record file: click button until the speed changes to Single frame and one click on the playback screen represents playback of one frame.
  • Page 85 User Manual of Network Video Recorder 2. Click the on the playback control toolbar to enter Smart Search mode. 3. Click and drag the mouse to draw area(s). You can click button to set the full screen as target searching area.
  • Page 86 User Manual of Network Video Recorder Note: indicates the start/end time of the record. Button Operation Button Operation Button Operation Button Operation Audio on/ Start/Stop 30s forward 30s reverse Mute clipping Add default Speed down customized tag management Pause reverse Pause play/ play/ Scaling...

  • Page 87: Digital Zoom

    User Manual of Network Video Recorder 6.2.3 Digital Zoom Steps: 1. Click the button on the playback control bar to enter Digital Zoom interface. 2. Use the mouse to draw a red rectangle and the image within it will be enlarged up to 16 times. 3.
  • Page 88 User Manual of Network Video Recorder 3. Click to play back the record files reversely.

  • Page 89: Chapter 7Backup

    User Manual of Network Video Recorder Chapter 7 Backup...

  • Page 90: Backing Up Record Files

    User Manual of Network Video Recorder 7.1 Backing up Record Files 7.1.1 Quick Export Purpose: Export record files to backup device(s) quickly. Steps: 1. Enter Video Export interface. Menu>Export>Normal Choose the channel(s) you want to back up and click Quick Export button. Note: 1) The time duration of record files on a specified channel cannot exceed one day.

  • Page 91: Backing Up By Normal Video Search

    User Manual of Network Video Recorder Stay in the Exporting interface until all record files are exported. 3. Check backup result. Choose the record file in Export interface and click button to check it. Note: The Player player.exe will be exported automatically during record file export. 7.1.2 Backing up by Normal Video Search Purpose: The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB...
  • Page 92 User Manual of Network Video Recorder 3. Select record files you want to back up. Click to play the record file if you want to check it. Check the checkbox before the record files you want to back up. Note: The size of the currently selected files is displayed in the lower-left corner of the window.
  • Page 93 User Manual of Network Video Recorder Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”. 5. Check backup result. Choose the record file in Export interface and click button to check it. Note: The Player player.exe will be exported automatically during record file export.
  • Page 94 User Manual of Network Video Recorder Backup using USB writer and SATA writer Steps: 1. Enter Export interface. Menu>Export>Normal 2. Set search condition and click Search button to enter the search result interface. 3. Select record files you want to back up. Click button to play the record file if you want to check it.
  • Page 95 User Manual of Network Video Recorder Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”. 5. Check backup result. Choose the record file in Export interface and click button to check it. Note: The Player player.exe will be exported automatically during record file export.

  • Page 96: Backing Up By Event Search

    User Manual of Network Video Recorder 7.1.3 Backing up by Event Search Purpose: Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), or SATA writer. Quick Backup and Normal Backup are supported. Steps: 1. Enter Export interface. Menu>Export>Event 1) Select “Alarm Input”...
  • Page 97 User Manual of Network Video Recorder 4. Export. Click the Export button and start back up. Note: If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. You can also format USB flash drive or USB HDDs via the device. Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”.

  • Page 98: Backing Up Video Clips

    User Manual of Network Video Recorder 5. Check backup result. Note: The Player player.exe will be exported automatically during record file export. 7.1.4 Backing up Video Clips Purpose: You may also select video clips to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer) or SATA writer.
  • Page 99 User Manual of Network Video Recorder 4. Click Yes to save video clips and enter Export interface, or click No to quit and do not save video clips. 5. Export. Click Export button and start backup. Note: If the inserted USB device is not recognized: •...

  • Page 100: Managing Backup Devices

    User Manual of Network Video Recorder Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. 6. Check backup result. Note: The Player player.exe will be exported automatically during record file export. 7.2 Managing Backup Devices Management of USB flash drives and USB HDDs.
  • Page 101 User Manual of Network Video Recorder Select record files you want to back up. Click Export button to enter Export interface. Note: At least one record file shall be selected. Backup device management. Click New Folder button if you want to create a new folder in the backup device. Select a record file or folder in the backup device and click button if you want to delete it.
  • Page 102 User Manual of Network Video Recorder Menu>Export>Normal Set search condition and click Search button to enter Search Result interface. Note: At least one channel shall be selected. Select record files you want to back up. Click Export button to enter Export interface. Note: At least one record file shall be selected.
  • Page 103 User Manual of Network Video Recorder...

  • Page 104: Chapter 8Alarm Settings

    User Manual of Network Video Recorder Chapter 8 Alarm Settings...

  • Page 105: Setting Motion Detection Alarm

    User Manual of Network Video Recorder 8.1 Setting Motion Detection Alarm Steps: 1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion 2. Set up detection area and sensitivity. Tick “Enable Motion Detection”, use the mouse to draw detection area(s) and drag the sensitivity bar to set sensitivity.
  • Page 106 User Manual of Network Video Recorder 5. Click Linkage Action tab to set up alarm response actions of motion alarm (please refer to Chapter Setting Alarm Response Actions). Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.

  • Page 107: Setting Sensor Alarms

    User Manual of Network Video Recorder 8.2 Setting Sensor Alarms Purpose: Set parameters and handling action of an external sensor alarm. Steps: 1. Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface. 2.
  • Page 108 User Manual of Network Video Recorder Setting Alarm Response Actions). Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days. 6. If necessary, select PTZ Linking tab and set PTZ linkage of the alarm input. Set PTZ linking parameters and click OK to complete the settings of the alarm input.
  • Page 109 User Manual of Network Video Recorder...

  • Page 110: Detecting Video Loss Alarm

    User Manual of Network Video Recorder 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Steps: 1. Enter Video Loss interface of Camera Management and select a channel you want to detect. Menu>...
  • Page 111 User Manual of Network Video Recorder Alarm Response Actions). Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days. 5. Click the OK button to complete the video loss settings of the channel.

  • Page 112: Detecting Video Tampering Alarm

    User Manual of Network Video Recorder 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.
  • Page 113 User Manual of Network Video Recorder 4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter Setting Alarm Response Actions). Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.

  • Page 114: Handling Exceptions Alarm

    User Manual of Network Video Recorder 8.5 Handling Exceptions Alarm Purpose: Exception settings refer to the handling method of various exceptions, e.g. • HDD Full: The HDD is full. • HDD Error: Writing HDD error or unformatted HDD. • Network Disconnected: Disconnected network cable. •...

  • Page 115: Setting Alarm Response Actions

    User Manual of Network Video Recorder 8.6 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email. Full Screen Monitoring When an alarm is triggered, the local monitor (VGA or HDMI monitor) display in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 116 User Manual of Network Video Recorder 2. Set up arming schedule of the alarm output. Choose one day of a week and up to 8 time periods can be set within each day. Note: Time periods shall not be repeated or overlapped. 3.

  • Page 117: Triggering Or Clearing Alarm Output Manually

    User Manual of Network Video Recorder 8.7 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface. Steps: Select the alarm output you want to trigger or clear and make related operations.

  • Page 118: Chapter 9Network Settings

    User Manual of Network Video Recorder Chapter 9 Network Settings...

  • Page 119: Configuring General Settings

    User Manual of Network Video Recorder 9.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate NVR over network. Steps: 1. Enter the Network Settings interface. Menu >Configuration>Network 2. Select the General tab. HNR30P Series 3. In the General Settings interface, you can configure the following settings: NIC Type, IPv4 Address, IPv4 Gateway, MTU and DNS Server.

  • Page 120: Configuring Advanced Settings

    User Manual of Network Video Recorder 9.2 Configuring Advanced Settings 9.2.1 Configuring PPPoE Settings Purpose: Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE). Steps: Enter the Network Settings interface. Menu >Configuration> Network Select the PPPoE tab to enter the PPPoE Settings interface, as shown in Figure 9. 2. Check the PPPoE checkbox to enable this feature.
  • Page 121 User Manual of Network Video Recorder Check the DDNS checkbox to enable this feature. Select DDNS Type. Five different DDNS types are selectable: IPServer, DynDNS, PeanutHull, NO-IP and SIMPLEDDNS. • IPServer: Enter Server Address for IPServer. • DynDNS: 1) Enter Server Address for DynDNS (i.e. members.dyndns.org). 2) In the NVR Domain Name text field, enter the domain obtained from the DynDNS website.
  • Page 122 User Manual of Network Video Recorder 2) In the NVR Domain Name text field, enter the domain obtained from the NO-IP website (www.no-ip.com). 3) Enter the User Name and Password registered in the NO-IP website. • SIMPLEDDNS: Enter the Server Address and Device Domain Name for SIMPLEDDNS. 1) Enter the Server Address of the SIMPLEDDNS server, which is www.simpleddns.com default.
  • Page 123 User Manual of Network Video Recorder In the Device Management interface, click to register the device. Note: The device name can only contain the lower-case English letter, numeric and ‘-’; and it must start with the lower-case English letter and cannot end with ‘-’. Access the Device via Web Browser or Client Software After having successfully registered the device on the SIMPLEDDNS server, you can access your device via web browser or Client Software with the Device Domain Name (Device Name).

  • Page 124: Configuring Ntp Server

    User Manual of Network Video Recorder Click Apply button to save and exit the interface. 9.2.3 Configuring NTP Server Purpose: A Network Time Protocol (NTP) Server can be configured on your NVR to ensure the accuracy of system date/time. Steps: Enter the Network Settings interface.

  • Page 125: Configuring Snmp

    User Manual of Network Video Recorder 9.2.4 Configuring SNMP Purpose: You can use SNMP protocol to get device status and parameters related information. Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the SNMP tab to enter the SNMP Settings interface, as shown in Figure 9. 13. 3.

  • Page 126: Configuring Multicast

    User Manual of Network Video Recorder 3. Enter Alarm Host IP and Alarm Host Port in the text fields. The Alarm Host IP refers to the IP address of the remote PC on which the Network Video Surveillance Software (e.g.,CMS) is installed, and the Alarm Host Port must be the same as the alarm monitoring port configured in the software.

  • Page 127: Configuring Server And Http Ports

    User Manual of Network Video Recorder 3. Enter the RTSP port in the text field of RTSP Service Port. The default RTSP port is 554, and you can change it according to different requirements. 4. Click Apply button to save and exit the menu. 9.2.8 Configuring Server and HTTP Ports Purpose: You can change the server and HTTP ports in the Network Settings menu.

  • Page 128: Configuring Email

    User Manual of Network Video Recorder 4. Enter the HTTPS Port. 5. Click the Apply button to save and exit the interface. 9.2.10 Configuring Email Purpose: The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed.

  • Page 129: Configuring Upnp

    User Manual of Network Video Recorder Receiver: The name of user to be notified. Receiver’s Address: The Email address of user to be notified. Enable Attached Pictures: Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images.
  • Page 130 User Manual of Network Video Recorder If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automatically. Steps: Click Apply button to save the settings. You can click Refresh button to get the latest status of the port mapping. Task2: Manual If you select Manual as the mapping type, you can edit the external port on your demand by clicking activate the External Port Settings dialog box.

  • Page 131: Configuring High-Speed Download

    User Manual of Network Video Recorder 9.2.12 Configuring High-speed Download Purpose: You can enable the High-speed Download function to widen the outgoing bandwidth of the device. In this way you can speed up the download of record files through IE browser or CMS software. Note: If you enable the high-speed download function, the local menu operation will be affected.

  • Page 132: Checking Network Traffic

    User Manual of Network Video Recorder 9.3 Checking Network Traffic Purpose: You can check the network traffic to obtain real-time information of NVR such as linking status, MTU, sending/receiving rate, etc. Steps: 1. Enter the Network Traffic interface. Menu >Maintenance>Net Detect 2.

  • Page 133: Configuring Network Detection

    User Manual of Network Video Recorder 9.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 9.4.1 Testing Network Delay and Packet Loss Steps: Enter the Network Traffic interface. Menu >Maintenance>Net Detect Click the Network Detection tab to enter the Network Detection menu, as shown in Figure 9.

  • Page 134: Checking The Network Status

    User Manual of Network Video Recorder the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect. 4. Click Export to start exporting. 5. After the exporting is complete, click OK to finish the packet export, as shown in 0. Note: Up to 1M data can be exported each time.

  • Page 135: Checking Network Statistics

    User Manual of Network Video Recorder If the network is normal the following message box pops out. If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters. 9.4.4 Checking Network Statistics Purpose: You can check the network status to obtain the real-time information of NVR.

  • Page 136: Chapter 10 Hdd Management

    User Manual of Network Video Recorder Chapter 10 HDD Management...

  • Page 137: Initializing Hdds

    User Manual of Network Video Recorder 10.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. Note: A message box pops up when the NVR starts up if there exits any uninitialized HDD. Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD.
  • Page 138 User Manual of Network Video Recorder Note: Initializing the HDD will erase all data on it.

  • Page 139: Managing Network Hdd

    User Manual of Network Video Recorder 10.2 Managing Network HDD Purpose: You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Steps: Enter the HDD Information interface. Menu > HDD>General Click the Add button to enter the Add NetHDD interface, as shown in Figure 10. 6. Add the allocated NetHDD.
  • Page 140 User Manual of Network Video Recorder • Add IP SAN: 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to search the available IP SAN disks. 3) Select the IP SAN disk from the list shown below. 4) Click the OK button to add the selected IP SAN disk.

  • Page 141: Managing Hdd Group

    User Manual of Network Video Recorder 10.3 Managing HDD Group 10.3.1 Setting HDD Groups Purpose: Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps: 1. Enter the Storage Mode interface. Menu >...

  • Page 142: Setting Hdd Property

    User Manual of Network Video Recorder 7. Select the Group number for the current HDD. Note: The default group No. for each HDD is 1. 8. Click the OK button to confirm the settings. 9. In the pop-up Attention box, click the Yes button to finish the settings. 10.3.2 Setting HDD Property Purpose: The HDD property can be set to redundancy, read-only or read/write (R/W).
  • Page 143 User Manual of Network Video Recorder 3. Set the HDD property to R/W, Read-only or Redundancy. 4. Click the OK button to save the settings and exit the interface. 5. In the HDD Information menu, the HDD property will be displayed in the list. Note: At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy, and there is one HDD with R/W property.

  • Page 144: Configuring Quota Mode

    User Manual of Network Video Recorder 10.4 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files. Steps: 1. Enter the Storage Mode interface. Menu > HDD > Advanced 2. Set the Mode to Quota, as shown in Figure 10. 15. Note: The NVR must be rebooted to enable the changes to take effect.
  • Page 145 User Manual of Network Video Recorder 6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras. 7. Click the OK button to finish the Copy settings and back to the Storage Mode interface. 8.

  • Page 146: Checking Hdd Status

    User Manual of Network Video Recorder 10.5 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Steps: 1.
  • Page 147 User Manual of Network Video Recorder...

  • Page 148: Hdd Detection

    User Manual of Network Video Recorder 10.6 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
  • Page 149 User Manual of Network Video Recorder Select the HDD No. in the dropdown list you want to configure, and choose All Detection or Key Area Detection as the detection type. Click the Detect button to start the detection And you can click Error info button to see the detailed damage information And you can also pause/resume or cancel the detection.

  • Page 150: Configuring Hdd Error Alarms

    User Manual of Network Video Recorder 10.7 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Steps: 1. Enter the Exception interface. Menu > Configuration > Exceptions 2. Select the Exception Type to HDD Error from the dropdown list. 3.

  • Page 151: Chapter 11 Camera Settings

    User Manual of Network Video Recorder Chapter 11 Camera Settings...

  • Page 152: Configuring Osd Settings

    User Manual of Network Video Recorder 11.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the OSD Configuration interface. Menu > Camera > OSD 2.

  • Page 153: Configuring Privacy Mask

    User Manual of Network Video Recorder 11.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Steps: 1.

  • Page 154: Configuring Video Parameters

    User Manual of Network Video Recorder 11.3 Configuring Video Parameters Steps: 1. Enter the Image Settings interface. Menu > Camera >Image 2. Select the camera to set image parameters. 3. You can click on the arrow to change the value of each parameter. 4.

  • Page 155: Chapter 12 Nvr Management And Maintenance

    User Manual of Network Video Recorder Chapter 12 NVR Management Maintenance...

  • Page 156: Viewing System Information

    User Manual of Network Video Recorder 12.1 Viewing System Information 12.1.1 Viewing Device Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Device Info tab to enter the Device Information menu to view the device name, model, serial No. , firmware version and encode version, as shown in Figure 12.

  • Page 157: Viewing Alarm Information

    User Manual of Network Video Recorder 12.1.4 Viewing Alarm Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Alarm tab to enter the Alarm Information menu to view the alarm information, as shown in Figure 12.

  • Page 158: Viewing Hdd Information

    User Manual of Network Video Recorder 12.1.6 Viewing HDD Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the HDD tab to enter the HDD Information menu to view the HDD status, free space, property, etc.. 12.2 Searching &...
  • Page 159 User Manual of Network Video Recorder Note: Up to 2000 log files can be displayed each time. 5. You can click the button of each log or double click it to view its detailed information, as shown in Figure 12. 8. And you can also click the button to view the related video files if available.
  • Page 160 User Manual of Network Video Recorder 7. Select the backup device from the dropdown list of Device Name. 8. Click the Export to export the log files to the selected backup device. You can click the New Folder button to create new folder in the backup device, or click the Format button to format the backup device before log export.
  • Page 161 User Manual of Network Video Recorder You can check the checkbox of the HDD. Click the Export button to export all the log files stored in the HDD.

  • Page 162: Importing/Exporting Configuration Files

    User Manual of Network Video Recorder 12.3 Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters. Steps: 1.

  • Page 163: Upgrading System

    User Manual of Network Video Recorder 12.4 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. 12.4.1 Upgrading by Local Backup Device Steps: 1. Connect your NVR with a local backup device where the update firmware file is located. 2.
  • Page 164 User Manual of Network Video Recorder 3. Enter the FTP Server Address in the text field. 4. Click the Upgrade button to start upgrading. 5. After the upgrading is complete, reboot the NVR to activate the new firmware.

  • Page 165: Restoring Default Settings

    User Manual of Network Video Recorder 12.5 Restoring Default Settings Steps: Enter the Default interface. Menu > Maintenance > Default Click the OK button to restore the default settings. Note: Except the network parameters (including IP address, subnet mask, gateway, MTU, default route and server port), all other parameters of the device will be restored to factory default settings.

  • Page 166: Chapter 13 Others

    User Manual of Network Video Recorder Chapter 13 Others...

  • Page 167: Configuring General Settings

    User Manual of Network Video Recorder 13.1 Configuring General Settings Purpose: You can configure the output resolution, system time, mouse pointer speed through the Menu > Configuration > General interface. Steps: Enter the General Settings interface. Menu >Configuration> General Select the General tab. Configure the following settings: •...

  • Page 168: Configuring Dst Settings

    User Manual of Network Video Recorder 13.2 Configuring DST Settings Steps: Enter the General Settings interface. Menu >Configuration>General Choose DST Settings tab. You can check the checkbox before the Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.

  • Page 169: Configuring More Settings For Device Parameters

    User Manual of Network Video Recorder 13.3 Configuring More Settings for Device Parameters Steps: Enter the General Settings interface. Menu >Configuration>General Click the More Settings tab to enter the More Settings interface, as shown in Figure 13. 3 Configure the following settings: •...

  • Page 170: Managing User Accounts

    User Manual of Network Video Recorder 13.4 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin 13.4.1 Adding a User Steps: Enter the User Management interface. Menu >Configuration>User Click the Add button to enter the Add User interface.
  • Page 171 User Manual of Network Video Recorder Enter the information for new user, including User Name, Password, Level and User’s MAC Address. Level: Set the user level to Operator or Guest. Different user levels have different operating permission. • Operator: The Operator user level has permission of Two-way Audio in Remote Configuration and all operating permission in Camera Configuration.
  • Page 172 User Manual of Network Video Recorder Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user. Local Configuration • Local Log Search: Searching and viewing logs and system information of NVR. • Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files.

  • Page 173: Deleting A User

    User Manual of Network Video Recorder • Remote PTZ Control: Remotely controlling PTZ movement of the selected camera (s). • Local Video Export: Locally exporting recorded files of the selected camera (s). Click the OK button to save the settings and exit interface. Note: Only the admin user account has the permission of restoring factory default parameters.
  • Page 174 User Manual of Network Video Recorder Edit the user information, including user name, password, level and MAC address. Check the checkbox of Change Password if you want to change the password of the current user. Click the OK button to save the settings and exit the menu.
  • Page 175 User Manual of Network Video Recorder Appendix...

  • Page 176: Appendix175 Glossary

    User Manual of Network Video Recorder Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 177: Troubleshooting

    User Manual of Network Video Recorder Troubleshooting No image displayed on the monitor after starting up normally. Possible Reasons No VGA or HDMI connections. Connection cable is damaged. Input mode of the monitor is incorrect. Steps 1.Verify the device is connected with the monitor via HDMI or VGA cable. If not, please connect the device with the monitor and reboot.
  • Page 178 User Manual of Network Video Recorder Possible Reasons Network failure, and the NVR and IPC lost connections. The configured parameters are incorrect when adding the IPC. Insufficient bandwidth. Steps 1.Verify the network is connected. 1) Connect the NVR and PC with the RS-232 cable. 2) Open the Super Terminal software, and execute the ping command.
  • Page 179 User Manual of Network Video Recorder No monitor connected with the NVR locally and when you manage the IPC to connect with the device by web browser remotely, of which the status displays as Connected. And then you connect the device with the monitor via VGA or HDMI interface and reboot the device, there is black screen with the mouse cursor.
  • Page 180 User Manual of Network Video Recorder b)Poor network between NVR and PC, and there exists packet loss during the transmission. c)The performances of hardware are not good enough, including CPU, memory, etc.. Steps: 1.Verify the network between NVR and IPC is connected. When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
  • Page 181 User Manual of Network Video Recorder Log in the IPC directly, and turn the audio on, check if the sound is normal. If not, please contact the manufacturer of the IPC. 2.Verify the setting parameters are correct. Select “Menu > Record > Parameters > Record”, and set the Stream Type as “Audio & Video”. 3.Verify the audio encoding standard of the IPC is supported by the NVR.
  • Page 182 User Manual of Network Video Recorder Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct. 2.Verify the search condition is correct. Select “Playback”, and verify the channel and time are correct. 3.Verify the HDD status is normal. Select “Menu >...

  • Page 183: Summary Of Changes

    User Manual of Network Video Recorder Summary of Changes Version 2.3.4 Added Support adding IP cameras by the right-click menu. (Chapter 2.3.1) Support smart search function. (Chapter 6.2.2) Support connecting the third-party network cameras from Brickcom and Bosch. (Appendix-List of IP Cameras Compatible) Updated Optimize the method for adding encoder.

  • Page 184: List Of Compatible Ip Cameras

    User Manual of Network Video Recorder List of Compatible IP Cameras Note: ONVIF compatibility refers to the camera can be supported both when it uses the ONVIF protocol and its private protocols. Only ONVIF is supported refers to the camera can only be supported when it uses the ONVIF protocol.
  • Page 185 User Manual of Network Video Recorder IPC Manufacturer or Max. Model Version Sub-stream Audio Protocol Resolution VB-M7000F Ver.+1.0.0 1280×960 WV-SW152(ONVIF Application:1.66 800×600 Image data:1.05 compatibility) WV-SC386(ONVIF Application:1.66 1280×960 Image data:1.05 compatibility) WV-SW155(ONVIF Application:1.66 1280×960 Image data:1.05 compatibility) WV-SW316(ONVIF Application:1.66 1280×960 Image data:2.03 compatibility) WV-SP105(ONVIF...
  • Page 186 User Manual of Network Video Recorder IPC Manufacturer or Max. Model Version Sub-stream Audio Protocol Resolution VCC-HD2300P 2.03-02(110318-00) 1920×1080 SANYO VCC-HD2500P 2.02-02(110208-00) 1920×1080 VCC-HD4600P 2.03-02(110315-00) 1920×1080 SNC-CH220 1.50.00 1920×1080 SNC-RH124(ONVIF 1.73.00 1280×720 compatibility) SONY SNC-EP580(ONVIF 1.53.00 1920×1080 compatibility) SNC-DH220T(Only 1.50.00 2048×1536 ONVIF is supported) IP7133...

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