Panamax M5400-PM Instruction Manual

Panamax Power Conditioner Limited Product Warranty
Panamax warrants to the purchaser of this Due to the nature of electricity and surges, a
Panamax audio/video component style power single protector may not be able to complete-
conditioner, for a period of three (3) years ly protect complex installations. In those
from the date of purchase, that the unit shall cases, a systemic approach using multiple
be free of defects in design, material or work- protectors must be employed. Systemic pro-
manship, and Panamax will repair or replace tection requires professional design. AC
any defective unit. For product replacement power, satellite cables, CATV cables, tele-
see "NOTIFICATION" below. phone/network lines or any other signal lines
entering the system that do not pass through
CAUTION this surge protector may render the Panamax
Audio/Video, computer and/or telephone sys- Connected Equipment Protection Policy null
tem installations can be very complex sys- and void. For additional information on how
tems, consisting of many interconnected to protect your system, please contact
components. Panamax before connecting your equipment
to the surge protector.
Panamax Power Conditioner Limited Connected Equipment Protection Policy
Valid only in the United States and Canada. location, and in the same building. Panamax
installation instructions and diagrams must be
followed
It is the policy of Panamax that it will, at its elec-
tion, either replace, pay to replace at fair market
3. NOTIFICATION: You must notify Panamax
value, or pay to repair, up to the dollar amount
within ten days of any event precipitating request
specified below, equipment that is damaged by
for product replacement or payment for connect-
an AC power, cable, telephone, or lightning surge
ed equipment damage. A return authorization
while connected to a properly installed Panamax
(RA) number must first be obtained from the
power conditioner. Panamax must determine that
the power conditioner shows signs of surge Panamax Customer Relations Department at
www.panamax.com** before returning the pro-
damage or is operating outside of design specifi-
tector Panamax. At this time, you must notify
cations, relative to its surge protection capability,
Panamax if you believe you have a claim for dam-
and under all of the circumstances failed to pro-
aged connected equipment. Once you obtain an
tect your connected equipment.
RA number, please mark the number on the bot-
tom of the unit and pack it in a shipping car-
M4300-PM: $5,000,000
ton/box with enough packing material to protect
M5100-PM: $5,000,000
it during transit. The RA number must also be
M5300-PM: $5,000,000
clearly marked on the outside of the carton. Ship
M5400-PM: $5,000,000
the unit Panamax. Please note that you are
M4300-EX: $5,000,000
responsible for any and all charges related to
M5300-EX: $5,000,000
shipping the unit to Panamax. If connected
M5510-Pro: $5,000,000
M4310: $5,000,000 equipment damage was indicated on your RA
request, Panamax will mail you claim kit to be
M5400-EX: $5,000,000
completed and returned within 30 days. A con-
ML4200: $5,000,000
nection diagram of your system will be required
M4400: $5,000,000
as part of the claim kit. Be sure to note its con-
M5410: $5,000,000
figuration before disconnecting your equipment.
M5100-EX: $5,000,000
M5500-EX: $5,000,000
4. DETERMINATION OF FAILURE: Panamax will
evaluate the protector for surge damage. The
THIS WARRANTY IS SUBJECT TO THE FOLLOWING
Panamax protector must show signs of surge
damage or must be performing outside (>10%)
CONDITIONS:
of design specifications relative to its surge pro-
1. ORIGINAL OWNERSHIP REQUIREMENT:
tection capability. Opening the enclosure, tam-
Panamax's connected equipment policy extends
pering with, or modifying the unit in any way
to the original purchaser of the Panamax product
shall be grounds for an automatic denial your
only and is non-transferable. Original purchase
request for payment. Panamax, after evaluating
receipts must accompany any product return or
all information provided, shall determine whether
claim for connected equipment damage.
or not your request is eligible for payment. If the
surge protector shows no signs of AC power or
2. PROPER INSTALLATION: Panamax AC protec-
signal line surge damage and is working within
tors must be directly plugged into a properly
design specifications, Panamax will return the
grounded 3-wire AC outlet. Extension cords*,
unit to you with a letter explaining the test results
non-grounded two prong adapters, or other non-
and notifying you of the rejection your claim.
Panamax surge products must not be used.
Exceptions: If a dealer or installer replaces the
Building wiring and other connections to protect-
protector for the customer, replacement will be
ed equipment must conform to applicable codes
returned to the dealer installer; or if the protector
(NEC or CEC). No other ground wires or ground
is a pre-1996 model, it will be replaced; or, for a
connections may be used. All wires (including,
Canadian customer, the protector will be
e.g., AC power lines, telephone lines, signal/data
replaced. Panamax reserves the right to inspect
lines, coaxial cable, antenna lead-ins) leading into
the damaged connected equipment, parts, or cir-
the protected equipment must first pass through
cuit boards. Please note that you are responsible
a single Panamax protector designed for the par-
for any and all charges related to shipping the
ticular application. The protector and the equip-
ment to be protected must be indoors in a dry
www.panamax.com
4
WARNING NOTICE More detailed information is available at
Panamax products purchased through the www.panamax.com
Internet do not carry a valid Product Warranty
or Connected Equipment Protection Policy If you have any questions regarding these
unless purchased from an Authorized requirements, please contact Panamax
Panamax Internet Dealer and the original fac- Customer Relations
tory serial numbers are intact (they must not
have been removed, defaced or replaced in
any way). Authorized Panamax Internet
Dealers have sufficient expertise to insure
warranty compliant installations. For a list of
Authorized Panamax Internet Dealers go to
www.panamax.com
damaged equipment to Panamax. Panamax also either party special, exemplary, consequential,
reserves the right to inspect the customer's facil- punitive, incidental or indirect damages, or attor-
ity. Damaged equipment deemed uneconomical ney's fees. The parties will share the costs of
to repair must remain available for inspection by arbitration (including the arbitrator's fees, if any)
Panamax until the claim is finalized. in the proportion that the final award bears to the
amount of the initial claim.
5. REQUEST PAYMENTS: Once Panamax has
determined that you are entitled to compensa- 9. GENERAL: If you have any questions regarding
tion, Panamax will, at its election, either pay you the product warranty or the connected equipment
the present fair market value of the damaged protection warranty, please contact the Panamax
equipment, or pay for the cost of the repair, or Customer Relations Department at www.pana-
send you replacement equipment, or pay the max.com. This warranty supersedes all previous
equivalence of replacement equipment. warranties. THIS IS THE ONLY WARRANTY PRO-
6. OTHER INSURANCE/WARRANTIES: This cov- VIDED WITH THE PROTECTOR AND ANY OTHER
erage is secondary to any existing manufactur- IMPLIED OR EXPRESSED WARRANTIES ARE
er's warranty, implied or expressed, or any insur- NON-EXISTENT.
ance and/or service contract that may cover the This warranty may not be modified except in writ-
loss. ing, signed by an officer of the Panamax
Corporation.
6. OTHER INSURANCE/WARRANTIES: This cover-
age is secondary to any existing manufacturer's * The use of a Panamax extension cord or equiv-
warranty, implied or expressed, or any insurance alent (UL or CSA listed, minimum 14AWG, 3-wire
and/or service contract that may cover the loss. grounded) will not invalidate the warranty
** Forms are available on the Panamax web site
7. EXCLUSIONS: THE PANAMAX CONNECTED for requesting RAs and opening a claim for con-
EQUIPMENT PROTECTION POLICY DOES NOT nected equipment damage.
APPLY TO: Service charges, installation costs, Effective Date 06/05 Q01L0049 Rev. A
reinstallation costs; setup cost; diagnostic
charges; periodic checkups; routine mainte-
nance; loss of use of the product; costs or
expenses arising out of reprogramming or loss of Product Upgrade Program
programming and/or data; shipping charges or Valid only in the United States and Canada If
fees; service calls; loss or damage occasioned by your Panamax power conditioner sacrifices itself
fire, theft, flood, wind, accident, abuse or misuse, while protecting your connected equipment, you
and products subject to manufacturer's recall or have an option to upgrade to the latest technolo-
similar event. gy. Please go to our web site
www.panamax.com/rma or contact Panamax
8. DISPUTE RESOLUTION: Any controversy or Customer Relations at 800-472-5555 for details.
claim arising out of or relating to Panamax's
Connected Equipment Protection Policy, or the www.panamax.com
alleged breach thereof, shall be settled by arbitra-
tion administered by the American Arbitration
Association under its Commercial Arbitration
Rules. You may file for arbitration at any AAA
location in the United States upon the payment of
the applicable filing fee. The arbitration will be
conducted before a single arbitrator, and will be
limited solely to the dispute or controversy
between you and Panamax. The arbitration shall
be held in any mutually agreed upon location in
person, by telephone, or online. Any decision
rendered in such arbitration proceedings will be
final and binding on each of the parties, and judg-
ment may be entered thereon in a court of com-
petent jurisdiction. The arbitrator shall not award
Model: M5400-PM
BANK 1 BANK 2 BANK 3 BANK 4 BANK 5
WIRING
VOLTAGE VOLTAGE VOLTAGE VOLTAGE HIGH
REGULATION REGULATION REGULATION REGULATION CURRENT OK
VOLTS IN
METER LIGHTS
METER TOGGLE

Key Features

• If the magnitude of the surge is greater than

Voltage Regulation

the capacity of the surge protection compo-
nents, the M5400-PM's Protect or Disconnect
Regulates the output voltage on Banks 1-4 to Circuitry will disconnect your equipment in
120 VAC ± 5 VAC. This is accomplished order to protect it. The M5400-PM will need
through two boost stages and one buck stage to be repaired or replaced by Panamax if this
of voltage regulation. In Boost Stage 1 the occurs within the product's 3 year warranty.
voltage is boosted in the 109-119V range,
while Boost Stage 2 boosts the voltage in the

5 Isolated Outlet Banks

100-109V range. The Buck Stage acts to The M5400-PM is designed to provide noise
reduce voltage in the 125-136V range. isolation between the outlet banks so that any
noise created by A/V components plugged

LiFT Technology EMI/RFI Noise Filtration :

into the M5400-PM cannot contaminate the
Your audio/video components are constantly power going to equipment plugged into the
being bombarded by electromagnetic interfer- other outlet banks of the M5400-PM.
ence (EMI) and radio frequency interference
(RFI) through their AC power source. This

Sequential Startup/Shutdown:

contaminated power can affect audio/video Complex audio/video systems may be sus-
equipment and will degrade the overall per- ceptible to voltage transients generated inter-
formance of your entire system. Common nally at start-up/shutdown if all of the equip-
symptoms of contaminated power include ment is powered on or off at the same time.
loss of picture detail, dull colors, pops, hiss- This can cause speaker "thumps" which are
es, hums and visual artifacts. not only annoying but can also damage the
speakers and/or trip product circuit breakers.
Automatic Over & Under Voltage Protection The M5400-PM is designed to eliminate these
(AVM): transients by providing a "start-up" delay for
Panamax's patent pending power monitoring the High-Current outlets and a "shutdown"
circuitry constantly monitors the AC line volt- delay for the Switched Outlet Banks. This
age for unsafe voltage conditions such as minimizes in-rush current issues by allowing
momentary spikes or prolonged over-volt- the components plugged into the Switched
ages and under-voltages (brownouts). These Outlet Banks to power-up and stabilize before
unsafe conditions pose a very dangerous any amplifiers and powered sub-woofers are
threat to all electronic equipment within the turned on. This sequence is reversed during
home. If the MAX® 5400-PM senses an shutdown. The amplifiers and powered sub-
unsafe power condition, it will automatically woofers turn off, their power supplies drain,
disconnect your equipment from the power to and then the equipment plugged into the
protect equipment from damage.Once the Switched Outlet Banks are turned off.
voltage returns to a safe level, the M5400-PM
will automatically reconnect the power.

USB Charger:

The M5400-PM features a front panel con-
• When subjected to a 6,000V (open circuit venience charger for mp3 players, cell
voltage) / 500A (short circuit current) surge, phones, video game controllers, and other
the M5400-PM limits its voltage output to small electronics. NOTE: Some devices may
less than 330V peak, UL's best rating. not be compatible with this USB charger.
VOLTS OUT
M5400-PM VOLTAGE REGULATOR
Gaming LAN Port:

Telephone Line Protection:

The M5400-PM features an easy-to-access Digital video recorders and satellite TV
LAN port pass-thru from the rear panel to the receivers require a telephone line connection
front panel. Perfect for online gaming. for TV show scheduling and/or Pay-Per-View
services. The M5400-PM also provides surge

Gaming Outlet:

protection for this line. One pair of RJ-11 tele-
The M5400-PM features a convenience outlet phone jacks is provided for this. The circuitry
located on the front panel. Perfect for gaming utilizes auto-resetting PTCRs and solidstate
systems and other electronics. 120VAC ± SIDACtors for reliability and unsurpassed
6VAC protection. The clamping level of the M5400-
PM's telephone protector is 260 volts. This
Voltage Sense Trigger: The M5400-PM volt- will allow typical ring voltage (90-130VAC)
age sense trigger input uses a standard and operating battery voltage (-48DC) to pass
3.5mm (1/8") mini-mono plug. through the circuit and still protect the
This feature provides an ON/OFF trigger for modem in your satellite receiver from dam-
the M5400-PM using a Direct Current voltage age.
signal. Many components such as pre-ampli-
fiers and receivers have a DC trigger built in,

LAN Protection:

and will transmit a constant power signal Protection circuits for 10/100 baseT Ethernet
when turned on and in use. The presence of lines. Incoming LAN line MUST be plugged
this power signal will turn on the M5400- into the LINE jack. Patch cord to the equip-
PM's switched outlets. When the source com- ment MUST be plugged into the EQUIP jacks.
ponent is turned off, the voltage trigger signal 1 LAN jack goes to the front panel output jack.
is also turned off and the M5400-PM's shut- 8 wire protection, 52V clamping.
down sequence is initiated. An AC Adapter of
the appropriate voltage plugged into a
switched outlet may also be used if a DC trig-
ger is not built in.
Cable/Satellite/Antenna TV signal protec-
tion
Coaxial protection circuits achieve optimum
signal quality from our new coaxial protectors
that have the smallest signal loss on the mar-
ket - less than 0.5 db of attenuation from 0
MHz to 2.2 GHz. Our upgraded coaxial pro-
tection has been specifically designed to vir-
tually eliminate signal loss. The clamping
level of 75V will meet the demands of both
cable and satellite voltage while minimizing
exposure to damaging spikes and surges.
INS00815_E Rev. B 7/07
1