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Summary of Contents for Elo Touch Solutions Elo
- Page 1 USER MANUAL Elo Touch Solutions ® PayPoint for Windows UM600039 Rev B...
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Page 2: Table Of Contents
Chapter 2: Register Operation ..................4 Chapter 3: Technical Support ..................19 Chapter 4: Safety & Maintenance ................21 Chapter 5: Regulatory Information ................29 Chapter 6: Warranty Information ................32 ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 2 of 33... -
Page 3: Chapter 1: Product Overview
Chapter 1: Product Overview Product Description The Elo PayPoint for Windows register is an all-in-one Windows based cash register that comes equipped with built-in receipt printer, magnetic stripe reader, barcode reader, cash drawer, and customer facing display. In addition to its built-in peripherals, the system has three USB ports and an RJ45 serial port that allows for third party peripherals and connectivity. -
Page 4: Chapter 2: Register Operation
Chapter 2: Register Operation Elo PayPoint for Windows Register Layout Figure 1. Elo PayPoint for Windows Register front view (left), cashier right side view (middle), and back view (right) Figure 2. Elo PayPoint for Windows Register top view (left) and bottom view (right) A. - Page 5 *The Elo PayPoint Register comes with a set of two keys for easy locking/unlocking. A. Register Display Head The Elo PayPoint for Windows Register display head can be flipped to allow customers to complete purchase transactions by self-swiping payment cards, and to authorize transactions by signing directly onto the touchscreen.
- Page 6 The register is equipped with a cash drawer for storing cash, coins, and checks. 9. Cash drawer lock Use the key that comes with the Elo PayPoint for Windows Register to lock / unlock the cash register. When cash drawer is locked, cash drawer will not open even when it is commanded to.
- Page 7 This access door allows for the easy removal and replacement of the memory on the Elo PayPoint for Windows register. 19. Hard Drive Access Door This access door allows for the easy removal and replacement of the hard drive on the Elo PayPoint for Windows register. ®...
- Page 8 Injecting a New Language Windows can only run one language at any given time. The Elo Touch Solutions language injection feature can be used to modify your language preference. English is set as the default language, but you can change this language according to your preferences. To use the language injection feature: 1.
- Page 9 3. After the Elo splash screen (shown below), press “↑” or “↓” repeatedly to pause on Windows Boot Manager. 4. Select either Restore OS 32bit or Restore OS 64bit depending on your OS environment. ® User Manual: Elo PayPoint for Windows...
- Page 10 5. The following User Interface (UI) will appear: 6. Select Inject Language and the following UI will appear. 7. Click the drop-down list and select the preferred language. 8. Click Inject Selected Language ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 10 of 33...
- Page 11 Desktop. Creating the Recovery Flash Drive All Windows 7 and Windows 8.1 computers come with the built-in Elo Restore Utility on the Windows Desktop. The utility allows for creation of a recovery flash drive based on the purchased operating system.
- Page 12 4. After the flash drive is plugged in, you will see the below window. Click “Format Drive” to continue the process. PLEASE NOTE THAT THIS WILL ERASE ALL DATA CONTAINED IN THE FLASH. ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 12 of 33...
- Page 13 7. In order to use the recovery flash drive in the case of a system crash, reboot the system and press F11 several times to enter Device Boot Menu. Subsequently, select to boot from flash drive. ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 13 of 33...
- Page 14 Note: All data will be deleted during the recovery process. User should back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software. Note: The end user must adhere to Microsoft's Licensing Agreement ®...
- Page 15 1. Power off your system. 2. Power on your system. 3. After the Elo splash screen (shown below) appears, press “↑” or “↓” repeatedly to pause on Windows Boot Manager. 4. Select either to Restore OS 32bit or Restore OS 64bit depending on your OS environment.
- Page 16 6. Select Restore OS. The system will automatically test your hardware. Once the process completes, click the Start button to perform the system recovery function. ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 16 of 33...
- Page 17 Elo Recovery Solution. Click the Exit button to restart your system. All data is deleted during the recovery process. The user should back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software. The end user must adhere to Microsoft's Licensing Agreement.
- Page 18 To bring register out of sleep/standby mode, touch the screen or press the power button once. If long periods of non-use are planned, turn off the Elo PayPoint for Windows Register to save power. The maximum voltage, frequency and current for the register, are provided in the power ratings...
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Page 19: Chapter 3: Technical Support
Chapter 3: Technical Support Information and guidance on how to use and operate your Elo PayPoint for Windows Register are available in this User Manual. Solutions to Common Problems Problem Suggested Troubleshooting Check that the power cable is properly connected to both the register and the wall. - Page 20 Refer to Chapter 8 for Poor receipt printing quality more information on recommended thermal paper for the Elo PayPoint for Windows Register receipt printer. Push the receipt head release button, lift receipt Receipt printer does not run when printer head cover, and check that there is no paper it’s supposed to...
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Page 21: Chapter 4: Safety & Maintenance
Chapter 4: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the Elo PayPoint for Windows Register. The register is not user-serviceable. The Elo PayPoint for Windows Register is equipped with a power cable. Do not use a damaged power cable. - Page 22 Elo PayPoint for Windows Register Care and Handling The following tips will help maintain optimal performance of your Elo PayPoint for Windows Register: • Disconnect the power cable before cleaning. • To clean the unit (except for touch screen), use a soft cotton or microfiber cloth lightly dampened with a mild detergent.
- Page 23 Cleaning and Care of Printer The following tips will help maintain optimal performance of your Elo PayPoint for Windows Register receipt printer: • Do not pull any paper that is ejected from the printer.
- Page 24 It is recommendable to clean the printer photo-sensor once a month. To do so: Use a Nylon brush (or equivalent) to brush off any paper dust or other residues that may be on the photo-sensor. Thermal head ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 24 of 33...
- Page 25 Step 1. Loosen the memory access door screw and remove the door. The memory access door is the smaller of the two access doors on the back of the display head. ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 25 of 33...
- Page 26 Windows PayPoint register. Changing the Hard Drive Before removing the hard drive, first turn of the register and remove the power supply from the wall. ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 26 of 33...
- Page 27 Step 3. Reinsert the new hard drive into the register (hard drive sled facing down) and secure access door. Power on the register to ensure proper hard drive installation. ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 27 of 33...
- Page 28 Ensure that product is disposed at the end of its useful life according to local laws and regulations. Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit http://www.elotouch.com/AboutElo/ewaste-program/.
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Page 29: Chapter 5: Regulatory Information
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 29 of 33... - Page 30 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 30 of 33...
- Page 31 IV. Agency Certifications The following certifications and marks have been issued or declared for the Elo PayPoint for Windows Register: United States FCC United States UL China CCC V. China RoHS 根据中国（电子讯息产品污染控制管理办法），以下部分列出本公司产品中可能包含的有毒和/ 或有害物质的名称和含量. 有毒有害物质或元素 部件名称 铅 汞 镉 六价铬 多溴联苯...
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Page 32: Chapter 6: Warranty Information
Chapter 6: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.asp ® User Manual: Elo PayPoint for Windows UM600039 Rev B, Page 32 of 33... - Page 33 You or the retailer may undertake activities that may affect compliance. For this reason, Elo Touch Solutions is required to be specific to only the standard software provided by it. Use of Elo PayPoint products and services is subject to the Elo PayPoint Terms and Conditions of Use which may be found on Elo’s website: www.elotouch.com.