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Grande TiVo Premiere Viewer's Manual

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  • Page 1 TiVo Premiere/Premiere Q ® from Viewer’s Guide...
  • Page 2 Glossary of icons My Shows and Live TV (Green) This show will be saved until you delete it. Plain folder – contains more than one episode of the same series. (Yellow circle) In less than three days, this show may be deleted to make Folder with red or blue dot –...
  • Page 3 Welcome...
  • Page 4 TiVo MICROSOFT ® Premiere/Premiere Q Digital Video Recorder and the TiVo Preview from Grande. This product contains technology subject to certain intellectual property rights of Your use of this product is subject to TiVo’s Service Agreement and Privacy Policy.

  • Page 5: Table Of Contents

    Chapter 4: On Demand ......59 Grande On Demand ....... 60...

  • Page 6: Using This Guide

    Thank you for choosing a TiVo Premiere/Premiere Q DVR from Grande (the TiVo Premiere is a two-tuner DVR, and the Premiere Q 1. Complete Setup. After your installer is finished with initial setup, is a four-tuner DVR and is also known as the “Multi-Room TiVo”).
  • Page 7 TiVo service. If the TiVo Premiere/Premiere Q DVR from on your remote). Grande is the body, the TiVo service is the brains! The TiVo Streaming. With the TiVo Premiere/Premiere Q DVR from Premiere/Premiere Q DVR from Grande uses the program...

  • Page 8: Chapter 1: Quick Tours

    Quick tours ® Quick tour - the TiVo Central screen Quick tour - My Shows Quick tour - Watching live TV Quick tour - Streaming or transferring shows...

  • Page 9: Quick Tour - The Tivo Central

    The TiVo Central screen is the starting point for just about everything you do with your TiVo Premiere/Premiere Q DVR from Grande. From the TiVo Central screen, you can see a list of all the shows you’ve recorded, find new shows to watch, explore great Grande On Demand choices, and more.
  • Page 10 Quick tours To temporarily hide the Video Window, press SLOW on your TiVo remote. Press SLOW again to restore the Video Window. If you’d rather permanently turn off the Video Window, from the TiVo Central screen select ‘Settings & Messages,’ then ‘Settings,’ then ‘Displays,’ then ‘Video Window.’ Discovery Bar The Discovery Bar is the bar of thumbnail images across the top of the TiVo Central screen and many other TiVo with HD menus screens.

  • Page 11: Quick Tour - My Shows

    In TiVo with HD menus, a small bar underneath the words “My Shows” on the My Shows screen lets you know how much space you have available for new recordings on your TiVo Premiere/Premiere Q DVR from Grande. If you don’t want to see the amount of space used, press the yellow...
  • Page 12 Quick tours • In TiVo with SD menus, press ENTER on your TiVo remote while viewing the My Shows list to see ‘My Shows Options.’ Then highlight ‘Sort’, and press the RIGHT arrow to choose ‘Alphabetically.’ Select ‘View My Shows with these options.’ Grouping shows When you’re using TiVo with SD When Groups are on, shows are organized into folders, and a number in parentheses to the right...
  • Page 13 Quick tours When your shows are grouped, you can highlight the group name and press PLAY to play all of the shows in the group in sequence, beginning with the oldest. Program details You can highlight any show in My Shows and press SELECT to see the program details screen, which offers these options: Play (or Resume playing if you’re returning to a partially watched show).

  • Page 14: Quick Tour - Watching Live Tv

    TiVo Premiere/Premiere Q DVR from Grande. The white line marks your current point in time. When the white line is back in the green segment, you’re “behind” live TV.

  • Page 15: Changing Channels

    Watching multiple shows at once Depending upon how many tuners your DVR has, your TiVo Premiere/Premiere Q DVR from Grande can watch (and record!) up to four different live TV channels at the same time — one on each tuner. Go ahead, try it: 1.
  • Page 16 Up to 30 minutes of the current channel’s broadcast is always being saved, even when you’re not recording. When you change channels, the TiVo Premiere/Premiere Q DVR from Grande clears the saved portion on the tuner you’re watching and starts saving again on the new...
  • Page 17 Quick tours channel. So, if the saved portion is important to you, either record the program or don’t change the channel. To record the saved portion in addition to the rest of the program, choose ‘Record this showing.’ Stopping a recording You can stop any recording in either of two ways: press the RECORD button in live TV, then choose ‘Stop the current recording’...

  • Page 18: Quick Tour - Streaming Or Transferring Shows

    Quick tours Quick tour - Streaming or transferring shows When other TiVo boxes are connected to the same network as your TiVo Premiere/Premiere Q DVR from Grande, you can watch shows saved on your other TiVo DVRs by streaming or transferring them to your TiVo Preview or Premiere/Premiere Q DVR from Grande.
  • Page 19 Quick tours watch or transfer it from the paused location, or to watch or transfer it from the beginning. As you watch, you can pause, fast-forward, or rewind the show. For more on streaming or transferring shows, including how to transfer shows to your portable device, see “Streaming or transferring shows”...

  • Page 20: Chapter 2: Finding Shows

    Finding shows Using the guide and mini-guide to find shows Finding & recording shows using TiVo with HD menus Finding & recording shows using TiVo with SD menus Recommended shows ® Season Pass recordings ® Creating WishList searches Finding shows online Managing recordings...

  • Page 21: Using The Guide And Mini-Guide To Find Shows

    Finding shows Using the guide and mini-guide to find shows TiVo Live Guide The on-screen program guide displays up to two weeks of TV programming at the touch of a Date & time Show description button — the GUIDE button on your TiVo remote. You can choose to display the guide as a grid, or use the TiVo Live Guide.
  • Page 22 You can use the Guide Options screen to choose which channels to display in the guide. All Display all channels available from Grande, even channels you don’t receive. My Channels Display only the channels that are checked in the Channel List (recommended).

  • Page 23: Finding & Recording Shows Using Tivo With Hd Menus

    Search by show title, episode title, show description, or person name (actor, director, etc.). The TiVo service searches upcoming TV shows and movies, web videos, and Grande On Demand offerings all at the same time. You can even search for a particular channel by its network name or call sign (e.g., NBC or ESPN).
  • Page 24 Categories Browse shows by subject matter, such as “Kids & Family,” “Travel,” or “Food.” Browsing web videos Your TiVo Premiere/Premiere Q DVR from Grande gives you access to web videos — both YouTube™ and video podcasts — from a wide variety of providers. Video podcasts offer...
  • Page 25 Finding shows hundreds of titles, all for delivery to your TiVo Premiere/Premiere Q DVR from Grande, as part of the TiVo service. To browse web videos: 1. From the TiVo Central screen, select ‘Find TV, Movies, & Videos,’ then choose ‘Browse Web Videos.’...

  • Page 26: Finding & Recording Shows Using Tivo With Sd Menus

    Finding shows Finding & recording shows using TiVo with SD menus If you’re using TiVo with SD menus, you can search by title, or use Swivel™ Search to search both broadcast and broadband content. Searching by title If you know the title of the show you want to record, finding it is easy. ®...
  • Page 27 Finding shows Using Swivel™ Search When you use Swivel Search, your search results show both broadcast shows and shows that are available through your home Internet connection. 1. To start searching, choose ‘Find Shows’ from the TiVo Central screen, then select ‘Swivel Search.’...

  • Page 28: Recording By Time Or Channel

    Finding shows Recording by time or channel Whether you’re using TiVo with HD menus orTiVo with SD menus, you can browse by time or channel, or you can set up a manual recording. Here’s how. • When using TiVo with HD menus, from the TiVo Central screen, choose ‘Manage Recordings &...
  • Page 29 Finding shows Browse by channel Browse through shows airing on a particular channel. You can start with all channels, or just your favorites. 1. From the ‘Record by Time or Channel’ screen, choose ‘Browse by Channel.’ 2. Choose either “All Channels,” which includes all the channels you receive, or “Favorite Channels,”...
  • Page 30 Finding shows 3. Choose the day(s) for the recording, using the UP/DOWN arrows to change the current selection. If you chose ‘Repeat,’ you can choose to repeat the recording on a specified day of the week (‘Every Tuesday’) or several times a week (‘Every M – F’ or ‘Every Day’). 4.

  • Page 31: Recommended Shows

    ® With all the programming available to your TiVo Premiere/Premiere Q DVR from Grande, sometimes you might want show recommendations. The TiVo service is here to help: the Discovery Bar, Collections, and Top Picks (all available on TiVo with HD menus) and TiVo Suggestions (available on both TiVo with HD menus and TiVo with SD menus) put a variety of recommendations at your fingertips.
  • Page 32 TiVo Suggestions will get at finding interesting shows for you. Auto-recording TiVo Suggestions When your TiVo Premiere/Premiere Q DVR from Grande has available space, it automatically records TiVo Suggestions. But you don’t ever need to worry about recorded Suggestions taking up space —...
  • Page 33 Finding shows • TiVo Suggestions are always the first shows deleted to make room for your recordings. If you’d prefer not to record TiVo Suggestions automatically, you can turn them off. From the TiVo Central screen choose ‘Settings & Messages,’ then ‘Settings,’ then ‘Recording,’ then ‘TiVo Suggestions.’...

  • Page 34: Season Pass Recordings

    Finding shows Season Pass recordings ® A Season Pass recording automatically records every episode of a series that airs on a certain channel — even if the day or time changes! Just select a show from the guide or your search results, and choose ‘Get a Season Pass.’...

  • Page 35: Creating Wishlist Searches

    Finding shows Creating WishList searches ® A WishList search finds shows that match your search criteria on any channel you receive — and it keeps on searching for as long as you keep the WishList search. You can search for something specific by creating a WishList search with multiple criteria: for instance, you might create a WishList search for actor George Clooney, category Movies, and sub-category Action.
  • Page 36 Finding shows Keyword Search for shows with specific words in the show or episode title, description, Not all actor or director names may actor, director, year, or category. be listed. To search for a name that Title Keyword Search for shows with specific words in the show or episode title. is not on the list, enter the name in the format: LAST NAME, FIRST NAME.
  • Page 37 Finding shows Auto-record WishList programs Your TiVo Premiere/Premiere Q DVR from Grande will automatically record any shows matching your Wishlist search criteria until you modify or delete the WishList search. Edit or delete Wishlist search You can change the WishList search — for example, to correct a misspelling or to add a category to narrow the results —...

  • Page 38: Finding Shows Online

    Pass recording with all the options you have on your TiVo Premiere/Premiere Q DVR from Grande at home. You can even set the show not to record if it conflicts with a recording already scheduled on your TiVo Premiere/Premiere Q DVR from Grande.
  • Page 39 You can schedule shows on your TiVo Premiere/Premiere Q DVR from Grande using your smart phone or tablet using the TiVo app. For more information on using your smart phone or tablet with your TiVo Premiere/Premiere Q DVR from Grande, go to tivo.com/howto...

  • Page 40: Managing Recordings

    Finding shows Managing recordings The To Do List shows all your scheduled recordings and lets you change recording options or cancel recordings. The Season Pass Manager prioritizes all your repeating recordings and lets you manage conflicts and set options. Using the To Do List TiVo with HD menus To view the To Do List: •...
  • Page 41 On the TiVo Premiere Q DVR, when more than four shows are scheduled to record at the same time, the four with the highest priorities are recorded.
  • Page 42 (for example, one program ends at 8:33, while the next program begins at 8:30), the lower priority recording is cancelled. But with Overlap Protection turned on, the TiVo Premiere/Premiere Q DVR from Grande simply clips the lower priority recording by just enough minutes to allow both programs to record.
  • Page 43 When the Extend Live Recordings setting is turned on, the TiVo Premiere/Premiere Q DVR from Grande will remind you to add extra time when you set up a recording of a live event. Extend Live Recordings is a global setting, not a show-specific choice. To set your Extend Live Recording preference, from the TiVo Central screen, choose ‘Settings &...

  • Page 44: Chapter 3: Watching Shows

    Watching shows Moving around with the status bar Getting information with the channel banner Setting a show’s recording options Customizing your video, audio, and display Parental Controls and KidZone Streaming or transferring shows...

  • Page 45: Moving Around With The Status Bar

    In general, watching shows works the same whether you’re watching live TV, recordings, streaming shows, web videos, or Grande On Demand. You can always press PLAY, PAUSE, FAST FORWARD, and REWIND to display a status bar and move around in the show.
  • Page 46 Premiere/Premiere Q DVR from Grande. The TiVo Premiere/Premiere Q DVR from Grande automatically saves up to 30 minutes of live TV, so you can rewind live TV for up to 30 minutes. Press RECORD to record the saved portion as well as the rest of the show.

  • Page 47: Getting Information With The Channel Banner

    The channel banner displays the show’s title, description, ratings, and other information. It The channel banner you see when appears whenever you change the channel. To view the channel banner while watching a show, watching Grande On Demand shows may look slightly different and have press INFO.
  • Page 48 Watching shows KidZone When KidZone is turned on, the KidZone icon is displayed instead of the Parental Controls lock icon. If you’re using TiVo with HD menus, KidZone is unavailable. Closed Caption Toggle closed captioning on or off.

  • Page 49: Setting A Show's Recording Options

    Watching shows Setting a show’s recording options Recording options let you customize each recording, so you always get the results you want. You can set recording options when you first schedule a recording, or by selecting a show from ® the To Do List or the Season Pass manager.
  • Page 50 Keep Until Choose how long to keep a show (or each episode of a repeating recording). ‘Space needed’ is the default setting, or choose ‘Until I delete’ and your TiVo Premiere/Premiere Q DVR from Grande won’t delete this episode to record something new.

  • Page 51: Customizing Your Video, Audio, And Display

    Watching shows Customizing your video, audio, and display You can customize your TiVo Premiere/Premiere Q DVR from Grande to display your shows exactly the way you like to watch them using the choices available from the Settings menu. To ®...
  • Page 52 Changing the color of the bars can be useful if you’re trying to determine whether bars on the screen are being added by the TiVo Premiere/ Premiere Q DVR from Grande or by the broadcaster.
  • Page 53 “Video output formats” on page 46). But if your screen is black and you can’t get to the TiVo menus, you can press the Format button on the front of the TiVo Premiere/Premiere Q DVR from Grande to change the Video Output format. Continue to press the Format button until you...
  • Page 54 If you have an A/V receiver or home theater system that supports Dolby Digital audio, use this PCM setting, the audio signal will be setting to choose how the TiVo Premiere/Premiere Q DVR from Grande will record and output downmixed from Dolby Digital 5.1 to 2-channel PCM.
  • Page 55 Displays on the Front of the DVR You can change the display of the lights on the TiVo Premiere/ Premiere Q DVR from Grande’s front panel (the lights indicate when the TiVo Premiere/ Premiere Q DVR from Grande is receiving power, recording, receiving a transferred show, or downloading shows over the network connection).

  • Page 56: Parental Controls And Kidzone

    Watching shows Parental Controls and KidZone Your TiVo Premiere/Premiere Q DVR from Grande gives you two great ways to make sure your family has access to only those shows you want them to watch. • Use Parental Controls to set limits on movie and television ratings, to lock specific channels, and to prevent viewing of recorded shows that violate the settings you choose.
  • Page 57 Watching shows Changing Parental Controls settings When you turn Parental Controls off, Once Parental Controls are on, you must enter your Parental Controls password to change any your password is deleted. You may Parental Controls settings. prefer to temporarily turn off Parental Controls, so that another person in Turn on Parental Controls Use the number buttons on the remote control to enter a four-digit your household does not choose a new...
  • Page 58 KidZone creates a child-friendly environment on your TiVo Premiere/Premiere Q DVR from Grande. In KidZone, only age-appropriate channels and recordings are visible. Children cannot set up new recordings or change any settings on the TiVo Premiere/Premiere Q DVR from Grande.
  • Page 59 ‘Add Programs and Change Settings.’ You’ll find three options for adding shows: View TiVo KidZone Guides KidZone guides automatically record pre-selected kid-friendly content to your network-connected TiVo Premiere/Premiere Q DVR from Grande. Choose a Guide from the list, then select ‘Get This Guide.’...
  • Page 60 Watching shows Hiding shows in KidZone To make sure your kids can’t see a particular show, go to ‘KidZone My Shows’ and select ‘Add You can hide an upcoming show so that it will not appear in live TV. Just Programs and Change Settings.’...
  • Page 61 Exiting and Turning off KidZone Select ‘Exit TiVo KidZone’ from the top of ‘KidZone My Shows.’ You must enter the password to exit KidZone. The TiVo Premiere/Premiere Q DVR from Grande automatically re-enters KidZone after four hours of no TiVo remote activity.

  • Page 62: Streaming Or Transferring Shows

    2. At the bottom of the Bedroom box’s My Shows list, highlight the TiVo Premiere/Premiere icon (47 C.F.R. 76.1904). Q DVR from Grande or other TiVo box you want to stream or transfer shows from. Let’s call this the Living Room Premiere/Premiere Q DVR from Grande.
  • Page 63 “Get TiVo Anywhere” section. You can also transfer shows from your TiVo Premiere/Premiere Q DVR from Grande to your iPod, PSP, or other portable device using your PC. With TiVo Desktop (a free download available on tivo.com/desktop), you can prepare transferred TiVo recordings for use with a portable device by converting it to your player’s preferred video format.
  • Page 64 Grande to your PC or Mac. Before you begin, make sure that you have TiVo Desktop software and links to the latest Roxio Toast software. installed, and that your TiVo Premiere/Premiere Q DVR from Grande is connected to your home network.
  • Page 65 Watching shows...

  • Page 66: Chapter 4: On Demand

    On Demand Grande On Demand Amazon Instant Video ™ YouTube Pay Per View Photos, Music, Showcases & Extras *On Demand service not currently available in the Dallas area.

  • Page 67: Grande On Demand

    Here’s how to get the most out of the Grande On Demand service. Accessing Grande On Demand The easiest way to access Grande On Demand is to press the ON DEMAND button on your remote control. This will take you to the main screen of available content.
  • Page 68 Controlling a video You can control the playback of a Grande On Demand selection in much the same way you control recorded programs: Stopping the video. Once you’ve started watching your video, you can stop it at any time by pressing the LEFT arrow on your remote control.
  • Page 69 Partially and completely viewed on-demand videos are saved in the ‘My Rentals’ folder for as long as they are available from Grande On Demand. You can watch them again at any time. To restart a video in progress, or to re-watch a video you have already viewed: 1.

  • Page 70: Amazon Instant Video

    TiVo Premiere/Premiere Q DVR from Grande. You can even download movies and TV shows in HD! Linking your accounts Before you can start downloading movies and TV shows to your TiVo Premiere/Premiere Q DVR from Grande, you need to go through a one-time setup process to link your amazon.com account and your tivo.com...
  • Page 71 2. When you find a video you want, select it, and choose ‘Rent’ or ‘Buy.’ 3. If you have more than one TiVo Premiere/Premiere Q DVR from Grande or other TiVo DVR, select the one you want to download the video to (Note: even if you only have one...
  • Page 72 On Demand TiVo device, you must still tell Amazon you want to download to your TiVo DVR and not your computer). Your video will begin to download within a few minutes and will appear in your My Shows list.

  • Page 73: Youtube

    On Demand YouTube ™ Browsing YouTube videos with your TiVo Premiere/Premiere Q DVR from Grande is just as easy as browsing YouTube videos on the Internet. • When using TiVo with HD menus, from the TiVo Central screen choose ‘Find TV, Movies, &...

  • Page 74: Pay Per View

    On Demand Pay Per View Simply call Grande at 1-866-247-2633 to order your PPV event and then tune in to the event when you're ready to watch it!

  • Page 75: Photos, Music, Showcases & Extras

    Photos, & Showcases’ (TiVo with SD menus) for available options. Music With your TiVo Premiere/Premiere Q DVR from Grande, you’ll have a constant supply of all your favorite music. Stream music from your PC or Mac. Use the free TiVo Desktop application to stream your MP3 music library from your PC or Mac to any TiVo DVR in your home network.
  • Page 76 Extras are additional applications available on your TiVo Premiere/Premiere Q DVR from Grande. Want to buy movie tickets on line? Just enter your zip code to see what’s playing near you, buy your tickets, and head to the theater. How about playing some games? You’ll find them under ‘Extras.’...
  • Page 77 On Demand...

  • Page 78: Chapter 5: Settings

    Settings Channel settings Network settings Remote control settings Device settings Messages Account & system information Restart or reset system Standby...

  • Page 79: Channel Settings

    ‘Settings & Messages,’ then ‘Settings,’ then ‘Channels.’ Your Channel List The Channel List is the list of channels provided by. The TiVo Premiere/Premiere Q DVR from Grande uses this list to determine which channels to display in the guide and which channels are available for searching and recording shows.
  • Page 80 Signal Strength The Signal Strength tool shows the strength of the signal at your Premiere/Premiere Q DVR from Grande. The tool is intended for use by a Grande technician to diagnose any signal issues in your home. Video Provider List Note: This setting is available only if you’re using TiVo with HD menus.

  • Page 81: Network Settings

    Note: If you want to use the Premiere/Premiere Q DVR from Grande to stream shows to/from other TiVo boxes or to your mobile devices, a wired Ethernet or MoCA connection is required.

  • Page 82: Remote Control Settings

    To reset all the programmable buttons: 1. Point the remote away from your TiVo Premiere/Premiere Q DVR from Grande. 2. Press and hold the TV PWR and TiVo buttons simultaneously until the light on the remote lights, and remains lit when you release the buttons.
  • Page 83 Settings No matter which setting you choose, if you press ADVANCE while fast-forwarding or rewinding, you’ll move to the next tick mark on the status bar. See page 38 for more information.

  • Page 84: Device Settings

    Use this screen when you want to add or remove a TiVo-verified external storage device. Network remote control You can integrate your TiVo Premiere/Premiere Q DVR from Grande, home automation, and entertainment control devices on your network. These devices include touch panel remotes and other devices that are configured to work with TiVo’s network-based remote control protocol.

  • Page 85: Messages

    Settings Messages From time to time, you may receive messages from Grande or the TiVo service. Messages may alert you to information about your account, new TiVo service features, important TV schedule changes, channel lineup changes, or other information. When you receive a new message, the TiVo Central screen will display the an envelop icon next to the ‘Settings &...

  • Page 86: Account & System Information

    Tuning Adapter This item is not applicable to your setup. DVR Diagnostics This screen contains information about tuners and other TiVo Premiere/ Premiere Q DVR from Grande functions. You may be asked to provide some of this information if you contact Grande Customer Support.

  • Page 87: Restart Or Reset System

    When using TiVo with SD menus, from the TiVo Central screen choose ‘Settings & Messages,’ then ‘Restart or Reset System.’ Options include: Restart the TiVo Box Shuts down the TiVo Premiere/Premiere Q DVR from Grande and starts it ® ®...
  • Page 88 To Do List, and removes all Thumbs Up and Thumbs Down During this time, it is recommended ratings. This does not delete shows in the My Shows list. The TiVo Premiere/Premiere Q DVR that you turn off your TV to avoid “burn-in”...

  • Page 89: Standby

    TiVo Premiere/Premiere Q DVR from Grande. When the TiVo Premiere/Premiere Q DVR from Grande is in Standby: • Your TV shows a black screen and the lights on the front of the TiVo Premiere/Premiere Q DVR from Grande go out. •...

  • Page 90: Chapter 6: Troubleshooting

    Troubleshooting...
  • Page 91 DVR from Grande uses the program information provided by the TiVo service to power the program guide, allow you to 2. Use the help screens on your TiVo Premiere/Premiere Q DVR from search for shows and schedule recordings, and more.
  • Page 92 Premiere Q DVR from Grande, but when I try to schedule • Be sure you are using the TiVo Premiere/Premiere Q DVR from more shows, the TiVo Premiere/Premiere Q DVR from Grande Grande’s remote control, and that you hold it so that the TiVo says there isn’t room.
  • Page 93 Watching Live TV you have scheduled. If your TiVo Premiere/Premiere Q DVR from Grande will be full in the near future, the TiVo service informs you and suggests options — such as allowing some Can I watch a show while it’s being recorded? shows to be deleted early —...
  • Page 94 Season Pass Manager to change priorities. See the time of the last successful connection to the TiVo service. If page 34. it was more than 36 hours ago, your TiVo Premiere/Premiere Q • If you encounter a conflict for a single episode, you can see if DVR from Grande may be having trouble connecting to the the episode you want will air at a different time.
  • Page 95 Troubleshooting • If the TiVo Premiere/Premiere Q DVR from Grande loses power Why wasn’t my show recorded? while it is organizing program information, the organizing • Make sure the TiVo Premiere/Premiere Q DVR from Grande is process will stop until the TiVo Premiere/Premiere Q DVR from connecting to the TiVo service.
  • Page 96 TiVo Premiere/Premiere ‘Settings,’ then ‘Network,’ then ‘Connect to the TiVo service Now.’ Q DVR from Grande may have found another airing of the show If you can’t connect to the TiVo service, the problem might be in the that did not conflict with other recordings.
  • Page 97 TiVo Premiere/Premiere Q DVR press the LIVE TV button to return to live TV. from Grande, or by your TV. In some cases, it may be difficult to • Restart your TiVo Premiere/Premiere Q DVR from Grande. See determine the source of the bars in order to determine how to “Restarting the TiVo DVR”...
  • Page 98 TV. Catch up to live TV by • Use the FORMAT button on the front of the TiVo Premiere/ pressing the ADVANCE button. Changing the audio program Premiere Q DVR from Grande to cycle through the various will clear the saved part of the show you are watching, so you video output formats.

  • Page 99: Parental Controls

    Restarting the TiVo DVR How do I restart the TiVo Premiere/Premiere Q DVR from Grande? You may need to restart your TiVo Premiere/Premiere Q DVR from Grande as a troubleshooting step.
  • Page 100 Troubleshooting Note: The restarting process can take 10 - 15 minutes. To restart the Premiere/Premiere Q DVR from Grande: • When using TiVo with HD menus, go to TiVo Central screen and select ‘Settings & Messages,’ then ‘Help,’ then ‘Restart or reset system,’...
  • Page 101 Troubleshooting...

  • Page 102: Appendix A: Copy Protection, Safety, Fcc Info, Front/Back Panels, & Specs

    Appendix A: Copy protection, safety, FCC info, front/back panels, & specs ® Copy protection and the TiVo Service Safety instructions FCC statement to the user Front panel Back panel Specifications...

  • Page 103: Copy Protection And The Tivo Service

    Appendix A: Copy protection, safety, FCC info, front/back panels, & specs Copy protection and the TiVo Service ® The TiVo Service allows you to enjoy many kinds of media content: television programs, movies, digital music and photos, and new forms of entertainment delivered by broadband. Copyright is a form of legal protection provided to the authors of media content.

  • Page 104: Safety Instructions

    The TiVo Premiere/Premiere Q DVR from Grande is not designed be followed. to support a heavy load, such as a TV. Your TiVo Premiere/ Premiere Q DVR from Grande is only capable of supporting the 5. Water and Moisture — The appliance should not be used near...
  • Page 105 Appendix A: Copy protection, safety, FCC info, front/back panels, & specs 8. Ventilation — The appliance should be situated so that its D. the product does not operate normally when you follow the location or position does not interfere with its proper ventilation. operating instructions (adjust only those controls that are For example, the appliance should not be situated on a bed, sofa, discussed in this guide, as improper adjustment of other...
  • Page 106 Appendix A: Copy protection, safety, FCC info, front/back panels, & specs 17. Coaxial Cable Grounding — For this product, the coaxial cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building. For products sold in the US and Canada, this is per Article 800-93 and Article 800-100 of the NEC (or Canadian Electrical Code Part 1), which provides guidelines for proper grounding of the coaxial cable shield.

  • Page 107: Fcc Statement To The User

    Appendix A: Copy protection, safety, FCC info, front/back panels, & specs FCC statement to the user This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 108: Front Panel

    Premiere/Premiere Q DVR from Grande, there may be up to four red LEDs at once. Amber LED. An amber light flashes when the TiVo Premiere/ FORMAT button. If your screen is black and you can't access Premiere Q DVR from Grande receives a signal from the remote.

  • Page 109: Back Panel

    Power In. Connects to power outlet. The TiVo Premiere/ CableCARD. Slot for one multi-stream CableCARD™ decoder. Premiere Q DVR from Grande does not have a power switch; Once your multi-stream CableCARD decoder is installed, you plugging it into the wall socket turns it on CAUTION: TO should not remove it for any reason.
  • Page 110 The HDMI port provides a pure digital connection for high-definition video and digital audio all in one cable. Ethernet. Use this jack to connect the TiVo Premiere/Premiere Q DVR from Grande to your home network using an Ethernet cable or a TiVo Wireless N Network Adapter. Note that a wired Ethernet or MoCA connection is required for streaming shows.

  • Page 111: Specifications

    16.5” w x 9.7” d x 2.4” h RF IN STORAGE Two-tuner TiVo Premiere: Cable (1), Antenna (1) SATA Hard Drive. NOTE: Actual recording capacity depends on signal TiVo Premiere 4/Premiere XL4: Cable/MoCA (1) quality and the type of programming being recorded.

  • Page 112: Index

    Index Index Numerics information screen 79 settings 77 30-second advance 75 deleted recordings 33 cache 9 30-second fast-forward 7 deleted shows 5 capacity, managing 85 deleting all settings 81 categories, browsing 17 deleting shows, the CLEAR button 4 ADVANCE button, customizing 75 channel banner digital audio jack 103 Amazon Instant Video 63...
  • Page 113 Index Find Shows screen 19 Finding 13 Left/Right Audio jacks 103 online scheduling 89 FORMAT button 46 letterbox color 45 Overlap Protection 35 front panel lights 48 lights, front panel 48 Overtime Scheduler 43 full mode 44 live TV about 7 Pandora Internet Radio 68 rewinding 39 green bar, see status bar...
  • Page 114 Index recently deleted folder 5 saved portion of a program 9 transferring to another TiVo DVR 55 recording capacity 104 searching for programs Smartphone or tablet, scheduling from 32 actual 104 by category 28 sound effects, volume of 47 managing 85 by title 19 space, available on disk 4 Recording History screen 33...
  • Page 115 Index connecting to 74 managing 35 finding your service number 79 video window messages about 78 about 2 TiVo Suggestions hiding 3 about 25 turning off 3 clearing 80 settings 25 watching multiple shows at once 8 To Do List web videos 17 about 33 web videos, and the status bar 38...
  • Page 116 Remote Control Tips ® Program your TiVo remote to control your TV or A/V receiver. See Press GUIDE to see the TiVo program guide, then press ENTER or INFO (while Customize Your TiVo Remote to the right. the guide is visible) for Guide Options that let you change the way channels display or show only certain types of shows.
  • Page 117 Customize your remote control On-Screen Menus and the Remote Control Some buttons on your TiVo Premiere/ To navigate the TiVo Premiere/Premiere Q from Premiere Q from Grande remote control ’ Grande s on-screen menus, use the remote are programmable: ’...
  • Page 118 . Displays detailed info on show being watched. Press again TV PWR. Turns TV or A/V receiver on/off. to clear. Input. Selects input (such as TiVo Premiere/Premiere Q from Guide. Opens program guide. Press again to clear. Grande, DVD player, game system) your TV displays. Select.

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