UPC Cablecom Connect Box Manual
  1. Manuals
  2. Brands
  3. UPC Cablecom Manuals
  4. Modem
  5. Connect Box
  6. Manual

UPC Cablecom Connect Box Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Connect Box
Manual
Installation, Tips & Tricks
More Power, More Joy.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Connect Box and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for UPC Cablecom Connect Box

  • Page 1 Connect Box Manual Installation, Tips & Tricks More Power, More Joy.
  • Page 2 Manual Connect Box upc cablecom GmbH Postfach 8021 Zürich upc-cablecom.ch Help Line: 0800 66 88 66...

  • Page 3: Table Of Contents

    Manual Connect Box Table of Contents 1 Overview Contact Information Standard Features Connect Box LAN Choices Wireless LAN Wired Ethernet LAN Front Panel Rear Panel MAC Label 2 Getting Started Inside the Box Before You Begin System Requirements Connecting the Connect Box...
  • Page 4 Manual Connect Box 3 Start Starting the Connect Box Multiple Language Support Log in Change password Wi-Fi Configuration 4 Home Quick Set up Wizards Connect Box Status Overview 5 Connected Devices 6 Modem Mode 7 Advanced Settings Wireless Wireless Signal...
  • Page 5 Manual Connect Box UPNP Tools Status Downstream Upstream Configuration Network Log Ping Traceroute MTU Size 8 Admin Change password Reload and Reboot Remote Access Info 9 Troubleshooting Solutions...

  • Page 6: Overview

    It can be used in households with one or more com- puters capable of wireless connectivity for remote access to the wireless gateway. This user guide provides product overview and setup information for the Connect Box. It also provides instructions for installing the wireless gateway and configuring the Wireless LAN, Ethernet, Router, DHCP, and Security settings.

  • Page 7: Connect Box Lan Choices

    (GUI) for easy configuration of necessary wireless, Ethernet, router, DHCP, and security settings. Connect Box LAN Choices You can connect up to 253 client computers to the Connect Box using one or any com- bination of the following network connections:  Wi-Fi wireless LAN (WLAN) ...
  • Page 8 Sample Wireless Network Connections (Connect Box model shown) Your maximum wireless operation distance depends on the type of materials through which the signal must pass and the location of your Connect Box and clients (stations). Wireless performance cannot be guaranteed for all supported distances in all environ- ments.

  • Page 9: Wired Ethernet Lan

    Manual Connect Box Wired Ethernet LAN You can easily connect any PC with an Ethernet cable to the Connect Box Ethernet port. Because the Connect Box Ethernet port supports auto-MDIX, you can use a straight- through or cross-over cable to connect a hub, switch, or computer. Use category 5, or better, cabling for all Ethernet connections.

  • Page 10: Front Panel

    Manual Connect Box Front Panel The Connect Box front panel contains indicator lights and the Wi-Fi / WPS button which is used to configure Wi-Fi Protected Security (WPS) on compatible clients connected to the Connect Box network. The Connect Box front panel LED indicators provide the following status information for power, communications, and errors: S.no...

  • Page 11: Rear Panel

    Status WPS Button Push this button to connect with other WPS enabled devices. Power Blinking White: Booting up Solid White: Device is ready Device Rear Panel The Connect Box (shown above) rear panel contains the following cabling port and connectors:...

  • Page 12: Mac Label

    Power on/off button. SWITCH MAC Label The Connect Box Media Access Control (MAC) label is located on the bottom of the Connect Box. The label contains the MAC address which is a unique, 48-bit value that identifies each Ethernet network device.

  • Page 13: Getting Started

    Manual Connect Box 2 Getting Started Inside the Box Before you install the Connect Box, verify that the following items are included in the box with the Connect Box. Item Description Power Adapter Connect the Connect Box to an AC...

  • Page 14: System Requirements

    You do not need to unplug the gateway when it is not in use. The first time you plug in the Connect Box, allow it 5 to 30 minutes to find and lock on the appropriate communications channels.

  • Page 15: Setting Up Internet Access

    Box is registered successfully and ready for Internet access Setting up Internet Access After installing the Connect Box, check that you can connect to the Internet. You can retrieve an IP address for your computer’s network interface using one of the following options: ...

  • Page 16: Configuring Tcp/Ip In Windows Xp

    Manual Connect Box The Connect Box provides a DHCP server on its LAN. It is recommended that you confi- gure your LAN to obtain the IPs for the LAN and DNS server automatically. Make sure all computers on your LAN are configured for TCP/IP. After configuring TCP/ IP on your computer, you should verify the IP address.

  • Page 17: Configuring Tcp/Ip In Windows 7

    Manual Connect Box Configuring TCP/IP in Windows 7 Open the Control Panel. Click Network and Internet to display the Network and Internet window. Click Network and Sharing Center to display the Network and Sharing Center window. Click change adapter settings Right-click the network connection for the network interface you want to change.

  • Page 18: Verifying The Ip Address For Windows 8

    Manual Connect Box Right click the network connection for the network interface you want to change Click properties to display the Local Area Connection properties window. Select Internet protocol version 4 (TCP/IPv4),double click it or click properties. Select obtain IP address automatically and obtain DNS server address automatically.

  • Page 19: Setting Up A Wlan

    Manual Connect Box Setting Up a WLAN Do the following to set up a Wi-Fi network using the WPS button on the Connect Box: Power on the Connect Box. Power on the WPS-enabled devices you want to have access to the network, such as a PC, router, or telephone.

  • Page 20: Start

    Manual Connect Box 3 Start Starting the Connect Box On a computer on the LAN, open a web browser. In the Address or Location field, type 192.168.0.1 and press ENTER to display the Login window You can see the below welcome page...

  • Page 21: Log In

    Manual Connect Box Log in In order to login Connect Box WI-FI Modem router, type the password which is located in the product label on the bottom of the WI-FI modem router. Change password To change your default password, click change. Enter your new password & a valid email address that is used to recover your password.
  • Page 22 Manual Connect Box The following screens will appear after the above process. Press continue...

  • Page 23: Wi-Fi Configuration

    Manual Connect Box Wi-Fi Configuration Click change button to change your Wi-Fi Network name and Wi-Fi password, if you don’t want to change click Next. After the above process you can see the below screen, to manage your settings click go to home page or click exit.

  • Page 24: Home

    Manual Connect Box 4 Home Connect Box Home Page displays Quick Set-Up wizards and the Connect Box Status Overview. Quick Set up Wizards Configure Your Wi-Fi Connection – Click this to view or change the wireless settings for your Wi-Fi modem router.

  • Page 25: Connect Box Status Overview

    Wi-Fi modem router’s Internet connection. Connect Box Status Overview This section displays the Wireless, Internet and Telephony Status and also provides infor- mation about the Wireless and Ethernet connected devices to the Connect Box Wi-Fi modem router.

  • Page 26: Connected Devices

    Manual Connect Box 5 Connected Devices This section displays the information of the devices which is connected to Connect Box Wi-Fi modem router. 6 Modem Mode This section allows you to choose Modem Mode. Click Enable Modem Mode and apply changes.

  • Page 27: Advanced Settings

    ADVANCED SETTINGS screen help to configure Wireless setting, Security Setting, DHCP setting, UPNP and Tools. Wireless The Connect Box Wireless screen allows you to configure your wireless LAN (WLAN). Click wireless submenu option to view or change the configuration information for that option.

  • Page 28: Wireless Signal

    Manual Connect Box Wireless Signal Connect Box is a dual band product and all the basic settings of 2.4GHz and 5GHz can be changed in this screen. You can configure basic features of your Wi-Fi wireless net- work, including enable or disable the wireless interface, to choose wireless mode, to set...

  • Page 29: Security

    Manual Connect Box Security To prevent unauthorized data transmitted over the wireless LAN, you must enable wireless security. You can manually configure the wireless settings and security for your gateway from the Wireless Settings security screen. Select the type of security that you want to use.

  • Page 30: Wireless Mac Filtering

    Alternatively, you can ban a certain list of MAC addresses and every other MAC address that is not on the list will be able to connect. When you enable MAC address filtering on the Connect Box, you can set up a list of MAC addresses, and then specify whether you want to: ...
  • Page 31 Manual Connect Box Click Add device to add a device manually Displays the Wireless Filtered Device details...

  • Page 32: Guest Network

    Manual Connect Box Guest Network The Guest network is a feature of the Connect Box Wi-Fi Gateway that creates a sepa- rate network for guests. This secured network provides Internet access to wireless devices for your guests. The Guest network SSID is the same as the 2.4 GHz Wireless Network Name (SSID) however, followed by a Guest suffix.

  • Page 33: Wps

    Manual Connect Box Connect Box provide WPS (Wi-Fi Protected Setup) function, with it enable will support WPS clients to join the network very easily. It is a standard for easy and secure establish- ment of a wireless network. With WPS you can setup and protect your wireless network in just a few easy steps.

  • Page 34: Security

    Manual Connect Box Security The Connect Box security section allows you to view and configure Firewall,MAC Filte- ring, IP and Port Filtering, Port Forwarding, Port Triggering and DMZ. You can click any security submenu option to view or change the configuration information for that option.

  • Page 35: Mac Filtering

    Manual Connect Box MAC Filtering This page allows configuration of MAC address filters in order to block Internet traffic to specific network devices on your local network. Select Device name to add filter rule Enable or delete from the MAC filter list...

  • Page 36: Ip And Port Filtering

    Manual Connect Box Choose the time period to activate the MAC filtered device IP and Port Filtering This page allows you to specify the IP packet filtering rules to prevent the service accessed from the Internet hosts or limit the Internet access for local hosts.
  • Page 37 Manual Connect Box Fill in needed information, and then press Apply button. One rule is created. And also, you can delete the existed rules.
  • Page 38 Manual Connect Box Press Create IPv6 Rule button to add new rules. Fill in needed information, and then press Apply button.
  • Page 39 Manual Connect Box One rule is created. And also, you can delete the existed rules. Choose the time period to activate IP and Port filtering...

  • Page 40: Port Forwarding

    Manual Connect Box Port Forwarding This allows for incoming requests on specific port numbers to reach web servers, FTP servers, mail servers, etc. so they can be accessible from the public Internet. Press Create a new rule button to add new Port Forwarding rules...

  • Page 41: Port Triggering

    Manual Connect Box One rule is created. And also, you can delete the existed rules. Port-Triggering Port triggering function is a conditional port forwarding feature. When this device detects outbound traffic on a specific port (triggered ports), it will set up the port for- warding rules temporarily on the port ranges you specify to allow inbound traffic.
  • Page 42 Manual Connect Box Fill in needed information and then press apply button. One Rule is created and also you can delete the existed rule.

  • Page 43: Dmz

    This page is for DMZ (Demilitarized Zone) configuration. You can fill in the exposed host and select enable button. DHCP Connect Box provides DHCP server to manage IP addresses to CPEs and supports reser- ved IP Address for users’ private and static clients.
  • Page 44 Manual Connect Box Configure IPv6 address Displays the details of the device Select the device to add rule...

  • Page 45: Upnp

    Manual Connect Box Displays the device reserved list UPNP Select enable to enable the UPnP agent in the cable modem. If you are running an appli- cation that requires UPnP, check this box. Tools...

  • Page 46: Status

    Manual Connect Box Status The Cable modem status page is a read-only screen that shows your cable modem upstream and downstream channel status. Downstream The Downstream bonded channels page is a read-only screen that shows your cable modem downstream bonded channel status...

  • Page 47: Upstream

    Manual Connect Box Upstream The Upstream bonded channels page is a read-only screen that shows your cable modem upstream bonded channel status...

  • Page 48: Configuration

    Manual Connect Box Configuration The configuration page is a read-only screen that shows your cable modem General configuration status, Primary Downstream Service Flow & Primary Upstream Service Flow.

  • Page 49: Network Log

    Manual Connect Box Network Log Connect Box allows users to review critical system events in chronological order in the SNMP event log.

  • Page 50: Ping

    Manual Connect Box Ping The Connect Box Diagnostics page allows you to troubleshoot connectivity problems. Two utilities are provided for troubleshooting network connectivity: Ping and Traceroute. Ping allows you to check connectivity between the cable modem and devices on the...

  • Page 51: Traceroute

    Manual Connect Box Traceroute Traceroute allows you to map the network path from the cable modem to a public host.

  • Page 52: Mtu Size

    Manual Connect Box MTU Size MTU (Maximum Transfer Unit) specifies maximum transmission unit size. Set the Connect Box MTU, in bytes. The minimum is 68 bytes. The default is 1500 bytes.

  • Page 53: Admin

    Manual Connect Box 8 Admin This section describes the settings for administering and maintaining your Wi-Fi modem router and home network. Change password This feature allows you to change the default password that is used to log in to the Wi-Fi modem router.

  • Page 54: Reload And Reboot

    Manual Connect Box Reload and Reboot The configuration settings of the Wi-Fi DSL Modem Router are stored within the Wi-Fi modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
  • Page 55 Manual Connect Box Click Restore default button to return to your Connect Box to its factory default settings. Click Reboot button to restart you Connect Box Wi-Fi Modem Router...

  • Page 56: Remote Access

    Manual Connect Box Remote Access The remote management feature lets you upgrade or check the status of your Wi-Fi DSL Modem Router over the Internet. Info The info page is a read-only screen that shows your cable modem device information...

  • Page 57: Troubleshooting

    Before calling your service provider, try pressing the Reset button on the rear panel of the Connect Box. Please note, if you press the Reset button, you will lose all your custom configuration settings, including Firewall and Advanced settings. Your service provider may ask for the front panel LED status;...
  • Page 58 Box and wall outlet. Hand-tighten, if necessary.  Check the IP address.  Check that the Ethernet cable is pro- perly connected to the Connect Box and the computer.  If a device is connected via the Ethernet port, verify connectivity by checking the...
  • Page 59 WPA.  If you enabled WEP and configured a key on the Connect Box, be sure each affected wireless client has the identical WEP key. If this does not solve the pro- blem, check whether the client’s wire-...
  • Page 60 Manual Connect Box Problem Possible Solution Slow wireless transmission speed with On the Wireless Primary Network Page, WPA enabled check whether the WPA Encryption type is TKIP. If all of your wireless clients sup- port AES, change the WPA Encryption to...

Table of Contents

Save PDF