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Consumer Affairs
CONSUMER AFFAIRS
YOUR SAFE'S UNIQUE IDENTIFICATION NUMBERS
When contacting Consumer Affairs, you should be prepared to supply some
important information that specifically identifies your safe. This information is
extremely important to assuring prompt and accurate assistance.
It is strongly recommended that you identify and record the following
information in the Safe Identification Record form located on page 4:
MODEL NUMBER
MODEL NUMBER
The First Alert® Safes product line consists of many different models, each
identified by a specific Model number. Every model is manufactured with unique
capabilities and features that may require specific solutions to a variety of
difficulties that occasionally occur.
KEY NUMBER
The Key Number is necessary to identify the specific configuration of the key and
lock cylinder components of your safe. If a key becomes damaged or misplaced,
the Key Number is required in order for you to receive a replacement key.
LOCATING KEY NUMBER
The Key Number is engraved on the keys and around the lock cylinder.
HOW TO OBTAIN WARRANTY SERVICE
If service is required, do not return the product to your retailer. In order to obtain
warranty service, contact Consumer Affairs at 1-800-323-9005, 7:30 a.m. – 5 p.m.
Central Standard Time, Monday through Friday. To assist us in serving you, please
have the model number and date of purchase available when calling.
IMPORTANT: DO NOT RETURN SAFE TO STORE
If you have any questions pertaining to proper use,
DO NOT RETURN safe to the store.
Please contact Consumer Affairs at 1-800-323-9005.
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KEY NUMBER
SAFE IDENTIFICATION RECORD
Model Number
Key Number
Safe Identification Record
!
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