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My PIN Code or
Card is authenti-
The lock may be malfunctioning. Please contact service
cated, but the door
center.
won't open.
● C heck if Auto Locking is set. When Manual Locking is set,
The door won't
● I f the door doesn't lock automatically when Auto Locking
lock automatically
when I close it.
● T he Auto Locking function is not activated when the bat-
I hear the "Too~~t,
too~~t" warning
When the Double-Locking function is enabled, touching the
sound when I
[Touchscreen] issues this warning sound. Check if Double-
touch the [Touch-
locking is enabled, disable the function and try again.
screen].
The lock issues a
different melody
The sound indicates that it is time to replace the batteries.
(Fur Elise) when I
Replace with new batteries within a week.
activate it.
● U se a pin to press the hole on the right of the external
There is no
response when I
touch the [Touch-
● I f doing the above does nothing, contact the service cen-
screen].
touching the [Touchscreen] locks the door.
is set, then the lock has been installed incorrectly.
teries are completely discharged. Check if the batteries
are discharged.
power contact of the Exterior Unit.
ter.
SHS-3320/3321
Smart
Door Lock
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