Troubleshooting - Hibertek T20 User Manual

All in one pc
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Troubleshooting

My All-in-one PC does not start
 Check that the All-in-one PC is connected to an electrical outlet and
it is turned on.
 Check that the power cord and all cables are connected firmly.
When I turn on my computer, the message "Operating system
not found" appears or Windows does not start
 Check if there is a non-bootable CD inside the optical disk drive. If
there is a non-bootable CD in the drive, remove the CD then restart
the computer.
 Check boot setting is the BIOS Setup Utility.
My LCD does not display anything
 Check that the All-in-one PC is connected to an electrical outlet and
it is turned on.
 The All-in-one PC may be in Standby mode. Press any key to activate
the display
My computer "locks up"
 Try restarting the All-in-one PC. On the Windows taskbar, click Start >
Turn off Computer > Restart.
 If your computer locks up while playing a DVD-ROW/CD-ROM, stop
the DVD ROM/CD-ROM, and restart the computer by pressing
Ctrl+Alt+Delete.
My DVD-ROM drive tray does not open
 Press the eject button on the DVD-ROM/CD-ROM drive.
 If the eject button does not work, open the tray by inserting a sharp,
pointed object into the hole next to the eject button.
My speakers have no sound
If you have connected an audio cable to the headphone
connector, disconnect the cable.
My computer does not shut down
It is the best to shut down your computer using the Shut Down
command. Using other methods, including those listed here, may result in
loss of unsaved data. If the Shut Down command does not work
properly, follow these steps:
 Restart the computer by pressing Ctrl+Alt+Delete.
 Press the power switch to turn off the power.
Unplug the All-in-one PC from the power adapter.

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