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the small print
Battery use & safety
• Input navigation information.
• Perform any other functions that divert your attention from driving.
Battery use & safety
Important: Handle and store batteries properly to avoid injury or damage. Most battery
While driving, ALWAYS:
issues arise from improper handling of batteries, and particularly from the continued use of
• Keep your eyes on the road.
damaged batteries.
DON'Ts
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Don't disassemble, crush, puncture, shred or otherwise attempt to change the form
of your battery.
• Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
• Don't let the mobile device or battery come into contact with water.* Water can get
into the mobile device' s circuits, leading to corrosion. If the mobile device and/or battery get
• Obey all local laws and regulations for the use of mobile devices and accessories in the
wet, have them checked by your service provider or contact Motorola, even if they appear to
vehicle.
be working properly.*
• End your call or other task if you cannot concentrate on driving.
• Don't allow the battery to touch metal objects. If metal objects, such as jewellery, stay
Remember to follow the "Smart Practices While Driving" in this guide and at
in prolonged contact with the battery contact points, the battery could become very hot.
www.motorola.com/callsmart (in English only).
• Don't place your mobile device or battery near a heat source.* Excessive heat can
Specific Absorption Rate (ICNIRP)
damage the mobile device or the battery. High temperatures can cause the battery to swell,
leak or malfunction. Therefore:
SAR (ICNIRP)
Your model of wireless phone meets international guidelines for exposure to
• Don't dry a wet or damp battery with an appliance or heat source, such as a hair
dryer or microwave oven.
radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for
DOs
exposure to radio waves recommended by international guidelines. These guidelines were
• Do avoid leaving your mobile device in your car in high temperatures.*
developed by the independent scientific organisation ICNIRP and include safety margins designed
• Do avoid dropping the battery or mobile device.* Dropping these items, especially on a
to assure the protection of all persons, regardless of age and health, and to account for any
hard surface, can potentially cause damage.*
variations in measurements.
• Do contact your service provider or Motorola if your mobile device or battery has
The guidelines use a unit of measurement known as the Specific Absorption Rate (SAR). The ICNIRP
been damaged by being dropped or by high temperatures.
SAR limit for mobile devices used by the general public is 2 watts per kilogram (W/kg), and the
* Note: Always make sure that the battery compartment is closed and secure to avoid direct
highest SAR value for this mobile device when tested at the ear is 0.649 W/kg. As mobile devices
exposure of the battery to any of these conditions.
offer a range of functions, they can be used in other positions, such as on the body as described in
Important: Use Motorola Original products for quality assurance and safeguards. To
this guide. In this case, the highest tested SAR value is 0.759 W/kg. The tests are carried out in
aid consumers in identifying authentic Motorola batteries from non-original or counterfeit
accordance with international guidelines for testing. The SAR information includes the Motorola
batteries (that may not have adequate safety protection), Motorola provides holograms on its
testing protocol, assessment procedure and measurement uncertainty range for this product.
batteries. Consumers should confirm that any battery they purchase has a "Motorola Original"
As SAR is measured using the mobile device's highest transmitting power, the actual SAR of this
hologram.
mobile device while operating is typically below that indicated above. This is due to automatic
Motorola recommends that you always use Motorola-branded batteries and chargers.
changes to the power level of the mobile device to ensure it only uses the minimum level required
Motorola mobile devices are designed to work with Motorola batteries. If you see a message on
to reach the network.
your display such as Invalid Battery or Unable to Charge, take the following steps:
While there may be differences between the SAR levels of various mobile devices and at various
• Remove the battery and inspect it to confirm that it has a "Motorola Original" hologram;
positions, they meet the governmental requirements for safe exposure. Please note that
• If there is no hologram, the battery is not a Motorola battery;
improvements to this product model could cause differences in the SAR value for later products; in
• If there is a hologram, replace the battery and try charging it again;
all cases, products are designed to be within the guidelines.
• If the message remains, contact a Motorola authorised service centre.
The World Health Organisation has stated that present scientific information does not indicate the
Important: Motorola' s warranty does not cover damage to the mobile device caused by non-
need for any special precautions for the use of mobile devices. They note that if you want to
Motorola batteries and/or chargers.
reduce your exposure, then you can do so by limiting the length of calls or using a hands-free
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage
device to keep the mobile device away from the head and body.
or other hazard.
Additional Information can be found on the websites of the World Health Organisation
Proper and safe battery disposal and recycling: Proper battery disposal is not only
(http://www.who.int/emf) or Motorola, Inc.
important for safety, it also benefits the environment. Consumers may recycle their used
(http://www.motorola.com/rfhealth).
batteries in many retail or service provider locations. Additional information on proper disposal
and recycling may be found on the Web:
European Union Directives conformance
• www.motorola.com/recycling
statement
• www.rbrc.org/call2recycle/ (in English only)
Hereby, Motorola declares that this product is in compliance with:
EU conformance
Disposal: Promptly dispose of used batteries in accordance with local regulations.
• The essential requirements and other relevant provisions of Directive
Contact your local recycling centre or national recycling organisations for more
032375o
1999/5/EC
information on how to dispose of batteries.
• All other relevant EU Directives
Warning: Never dispose of batteries in a fire because they may explode.
Battery charging
Notes for charging your product's battery:
Battery charging
358345030052325
• When charging your battery, keep it near room temperature. Never expose batteries to
0682
Product
temperatures below 0°C (32°F) or above 45°C (113°F) when charging.
• New batteries are not fully charged.
Approval
• New batteries or batteries stored for a long time may take more time to charge.
DVT6-33411A11
Number
• Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE
Driving precautions
Directive) at www.motorola.com/rtte. To find your DoC, enter the Product Approval
Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle.
Number from your product's label in the "Search" bar on the Web site.
Using a mobile device or accessory for a call or other application while driving may cause
distraction. Using a mobile device or accessory may be prohibited or restricted in certain areas,
Software copyright notice
always obey the laws and regulations on the use of these products.
Software copyright notice
Motorola products may include copyrighted Motorola and third-party software stored in
While driving, NEVER:
semiconductor memories or other media. Laws in the United States and other countries preserve
• Type or read texts.
for Motorola and third-party software providers certain exclusive rights for copyrighted software,
• Enter or review written data.
such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any
• Surf the web.
copyrighted software contained in Motorola products may not be modified, reverse-engineered,
Operational warnings
distributed or reproduced in any manner to the extent allowed by law. Furthermore, the purchase
Obey all posted signs when using mobile devices in public areas.
of Motorola products shall not be deemed to grant, either directly or by implication or estoppel or
Potentially explosive atmospheres
otherwise, any licence under the copyrights, patents or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive, royalty-free licence to use that
Areas with potentially explosive atmospheres are often, but not always, posted and can include
fuelling areas, such as below decks on boats, fuel or chemical transfer or storage facilities or
arises by operation of law in the sale of a product.
areas where the air contains chemicals or particles, such as grain dust or metal powders.
Content copyright
When you are in such an area, turn off your mobile device and do not remove, install or charge
batteries. In such areas, sparks can occur and cause an explosion or fire.
The unauthorised copying of copyrighted materials is contrary to the provisions of the Copyright
Content copyright
Symbol key
Laws of the United States and other countries. This device is intended solely for copying non-
copyrighted materials, materials in which you own the copyright or materials which you are
Your battery, charger or mobile device may contain symbols, defined as follows:
authorised or legally permitted to copy. If you are uncertain about your right to copy any material,
Symbol
Definition
please contact your legal advisor.
Important safety information follows.
Safety & general information
032374o
This section contains important information on the safe and efficient operation of your
Safety information
mobile device. Read this information before using your mobile device.
Do not dispose of your battery or mobile device in a fire.
032376o
Exposure to radio frequency (RF) energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF
energy. When you communicate using your mobile device, the system handling your call controls
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
the power level at which your mobile device transmits.
032375o
authorities for more information.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
Do not dispose of your battery or mobile device in
Operational precautions
everyday household waste.
For optimal mobile device performance and to be sure that human exposure to RF energy does not
exceed the guidelines set forth in the relevant standards, always follow these instructions and
Do not let your battery, charger or mobile device get wet.
precautions.
Product operation
When placing or receiving a phone call, hold your mobile device just like you would a landline
Listening at full volume to music or voice through a
phone.
headset may damage your hearing.
If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied
or approved clip, holder, holster, case or body harness. If you do not use a body-worn accessory
supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimetres
Batteries & chargers
(1 inch) from your body when transmitting.
Caution: Improper treatment or use of batteries may present a danger of fire, explosion, leakage
Using accessories not supplied or approved by Motorola may cause your mobile device to exceed
or other hazard. For more information, see "Battery use & safety".
RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our
Keep your mobile device & its accessories away from small
Web site at: www.motorola.com.
children
RF energy interference/compatibility
These products are not toys and may be hazardous to small children. For example:
Nearly every electronic device is subject to RF energy interference from external sources if
• A choking hazard may exist for small, detachable parts.
inadequately shielded, designed or otherwise configured for RF energy compatibility. In some
• Improper use could result in loud sounds, possibly causing hearing injury.
circumstances, your mobile device may cause interference with other devices.
• Improperly handled batteries could overheat and cause a burn.
Follow instructions to avoid interference problems
Glass parts
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
Some parts of your mobile device may be made of glass. This glass could break if the product is
dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or
mobile device offers an aeroplane mode or similar feature, consult airline staff about using it in-
attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service
flight.
centre.
Implantable medical devices
Seizures/blackouts
If you have an implantable medical device, such as a pacemaker or defibrillator, consult your
doctor before using this mobile device.
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing
Persons with implantable medical devices should observe the following precautions:
lights, such as when playing video games. These may occur even if a person has never had a
• ALWAYS keep the mobile device more than 20 centimetres (8 inches) from the implantable
previous seizure or blackout.
medical device when the mobile device is turned ON.
If you have experienced seizures or blackouts or if you have a family history of such occurrences,
• DO NOT carry the mobile device in the breast pocket.
please consult your doctor before playing video games or enabling a flashing-lights feature (if
available) on your mobile device.
• Use the ear opposite the implantable medical device to minimise the potential for interference.
• Turn OFF the mobile device immediately if you have any reason to suspect that interference is
Discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or
taking place.
muscle twitching, loss of awareness, involuntary movements or disorientation. It is always a good
idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute
Read and follow the directions from the manufacturer of your implantable medical device. If you
have any questions about using your mobile device with your implantable medical device, consult
break every hour and stop use if you are tired.
your health care provider.
Caution about high volume usage
Driving precautions
Warning: Exposure to loud noise from any source for extended periods of time may
Using a mobile device while driving may cause distraction. End a call if you can't concentrate on
affect your hearing. The louder the volume sound level, the less time is required
before your hearing could be affected. To protect your hearing:
driving. Enter information about your destination and route prior to your drive. Do not enter data or
engage in text messaging while driving. Keep your eyes on the road while driving. Listen to the
• Limit the amount of time you use headsets or headphones at high volume.
audible turn-by-turn directions, if available.
• Avoid turning up the volume to block out noisy surroundings.
Also, using a mobile device or accessory may be prohibited or restricted in certain areas. Always
• Turn the volume down if you can't hear people speaking near you.
obey the laws and regulations on the use of these products.
If you experience hearing discomfort, including the sensation of pressure or fullness in your ears,
Responsible driving practices can be found at www.motorola.com/callsmart (in English
ringing in your ears or muffled speech, you should stop listening to the device through your
only).
headset or headphones and have your hearing checked.
For more information about hearing, see our website at direct.motorola.com/hellomoto/
Caring for the environment by recycling
nss/AcousticSafety.asp (in English only).
Recycling information
This symbol on a Motorola product means the product should not be disposed of with
Repetitive motion
household waste.
When you repetitively perform actions such as pressing keys or entering finger-written characters,
Disposal of your mobile device & accessories
you may experience occasional discomfort in your hands, arms, shoulders, neck or other parts of
Please do not dispose of mobile devices or electrical accessories (such as chargers,
your body. If you continue to have discomfort during or after such use, stop use and see a doctor.
headsets or batteries) with your household waste. Do not dispose of your battery or
032376o
[Nov0109]
mobile device in a fire. These items should be disposed of in accordance with the
national collection and recycling schemes operated by your local or regional authority.
FCC notice to users
Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola
The following statement applies to all products that have received FCC approval.
FCC notice
Approved Service Centre in your region. Details of Motorola-approved national recycling schemes
Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID:xxxxxx on
and further information on Motorola recycling activities can be found at:
the product label.
www.motorola.com/recycling
Motorola has not approved any changes or modifications to this device by the user. Any changes
Disposal of your mobile device packaging & product guide
or modifications could void the user' s authority to operate the equipment. See 47 CFR Sec. 15.21.
Product packaging and product guides should only be disposed of in accordance with national
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
collection and recycling requirements. Please contact your regional authorities for more details.
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. See 47 CFR Sec.
Privacy & data security
15.19(3).
Motorola understands that privacy and data security are important to everyone. Because some
Privacy & data security
This equipment has been tested and found to comply with the limits for a Class B digital device,
features of your mobile device may affect your privacy or data security, please follow these
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
recommendations to enhance protection of your information:
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
• Monitor access—Keep your mobile device with you and do not leave it where others may
have unmonitored access. Lock your device' s keypad where this feature is available.
may cause harmful interference to radio communications. However, there is no guarantee that
• Keep software up to date—If Motorola or a software/application vendor releases a patch or
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
software fix for your mobile device that updates the device' s security, install it as soon as
off and on, the user is encouraged to try to correct the interference by one or more of the following
possible.
• Secure personal information—Your mobile device can store personal information in
measures:
various locations including your SIM card, memory card and phone memory. Be sure to remove
• Reorient or relocate the receiving antenna.
or clear all personal information before you recycle, return or give away your device. You can
• Increase the separation between the equipment and the receiver.
also back up your personal data to transfer to a new device.
• Connect the equipment to a socket on a circuit different from that to which the receiver is
Note: For information on how to back up or wipe data from your mobile de-
connected.
vice, go to www.motorola.com/support
• Consult the dealer or an experienced radio/TV technician for help.
• Online accounts—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account and how to
Use & care
use security features such as remote wipe and device location (where available).
To care for your Motorola phone, please keep it away from:
Use & care
• Location-based information—Location-based information includes information that can be
liquids of any kind
used to determine the approximate location of a mobile device. Mobile phones that are
connected to a wireless network transmit location-based information. Devices enabled with
Don't expose your phone to water, rain, extreme humidity, sweat or other moisture. If
GPS or AGPS technology also transmit location-based information. Additionally, if you use
it does get wet, don't try to accelerate drying by using an oven or dryer, as this may
applications that require location-based information (e.g. driving directions), such applications
damage the phone.
transmit location-based information. This location-based information may be shared with third
extreme heat or cold
parties, including your wireless service provider, applications providers, Motorola and other
third parties providing services.
Avoid temperatures below 0˚C/32˚F or above 45˚C/113˚F.
• Other information your device may transmit—Your device may also transmit testing and
other diagnostic (including location-based) information, and other non-personal information to
microwaves
Motorola or other third-party servers. This information is used to help improve products and
services offered by Motorola.
Don't try to dry your phone in a microwave oven.
If you have further questions regarding how the use of your mobile device may impact your privacy
or data security, please contact Motorola at privacy@motorola.com, or contact your
dust and dirt
service provider.
Don't expose your phone to dust, dirt, sand, food or other inappropriate materials.
Smart practices while driving
Driving safety
Drive safe, call smart
cleaning solutions
Check the laws and regulations on the use of mobile devices and their accessories in
To clean your phone, use only a dry soft cloth. Do not use alcohol or other cleaning
the areas where you drive. Always obey them. The use of these devices may be
solutions.
prohibited or restricted in certain areas—for example, hands-free use only. Go to
www.motorola.com/callsmart (in English only) for more information.
shock and vibration
Your mobile device lets you communicate by voice and data, almost anywhere, anytime, wherever
Don't drop your phone.
wireless service is available and safe conditions allow. When driving a car, driving is your first
responsibility. If you choose to use your mobile device while driving, remember the following tips:
• Get to know your Motorola mobile device and its features such as speed dial and
Information from the World Health
redial. If available, these features help you to place your call without taking your attention off
Organisation
the road.
Present scientific information does not indicate the need for any special precautions for the use of
• When available, use a hands-free device. If possible, add an additional
WHO information
layer of convenience to your mobile device with one of the many
mobile phones. If you are concerned, you may want to limit your own or your children' s RF
Motorola Original hands-free accessories available today.
exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away
• Position your mobile device within easy reach. Be able to access your
from your head and body.
mobile device without removing your eyes from the road. If you receive an
Source: WHO Fact Sheet 193
incoming call at an inconvenient time, if possible, let your voicemail answer it for you.
Further information: http://www.who.int/peh-emf
• Let the person you are speaking to know you are driving; if necessary, suspend the
call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice and even
heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Jotting down a "to do" list or
CLAIMING
going through your address book takes attention away from your primary responsibility—
In order to claim the warranty service, you must return the Personal Communicator and/or
driving safely.
accessories in question to Motorola's Authorised Repair or Service Centre in the original
• Dial sensibly and assess the traffic; if possible, place calls when your car is not
moving or before pulling into traffic. If you must make a call while moving, dial only a few
configuration and packaging as supplied by Motorola. Please avoid leaving any supplementary
numbers, check the road and your mirrors, then continue.
items like SIM cards. The Product should also be accompanied by a label with your name, address,
and telephone number; name of operator and a description of the problem. In the case of vehicular
• Do not engage in stressful or emotional conversations that may be distracting. Make
people you are talking to aware you are driving and suspend conversations that can divert your
installation, the vehicle in which the Personal Communicator is installed should be driven to the
attention away from the road.
Authorised Repair or Service Centre, as analysis of any problem may require inspection of the
entire vehicular installation.
• Use your mobile device to call for help. Dial 999 or another local emergency number in the
case of fire, traffic accident or medical emergencies (wherever wireless phone service is
In order to be eligible to receive warranty service, you must present your receipt of purchase or a
available).
comparable substitute proof of purchase bearing the date of purchase. The phone should also
clearly display the original compatible electronic serial number (IMEI) and mechanic serial number
• Use your mobile device to help others in emergencies. If you see a road accident, crime
in progress or other serious emergency where lives are in danger, call 999 or another local
[MSN]. Such information is contained with the Product.
emergency number (wherever wireless phone service is available), as you would want others
You must ensure that any and all repairs or servicing is handled at all times by a Motorola
to do for you.
Authorised Service Centre in accordance with the Motorola Service requirements.
• Call roadside assistance or a special non-emergency wireless assistance number
In some cases, you may be requested to provide additional information concerning the
when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic
maintenance of the Products by Motorola Authorised Service Centres only, therefore it is
signal, a minor traffic accident where no one appears injured or a vehicle you know to be
important to keep a record of any previous repairs, and make them available if questions arise
stolen, call roadside assistance or another special non-emergency wireless number (wherever
concerning maintenance.
wireless phone service is available).
CONDITIONS
WARRANTY INFORMATION
This warranty will not apply if the type or serial numbers on the Product have been altered,
Motorola guarantees to you, the original purchaser, the Personal Communicator and accessories
deleted, duplicated, removed, or made illegible. Motorola reserves the right to refuse free-of-
which you have purchased from an authorised Motorola dealer (the "Products"), to be in
charge warranty service if the requested documentation can not be presented or if the information
is incomplete, illegible or incompatible with the factory records.
conformance with the applicable Motorola specifications current at the time of manufacture for a
term of 1 year (2 years for South Africa and Portugal) from date of purchase of the Product(s)
Repair, at Motorola's option, may include reflashing of software, the replacement of parts or
(Warranty Term).
boards with functionally equivalent, reconditioned or new parts or boards. Replaced parts,
accessories, batteries, or boards are warranted for the balance of the original warranty time
You must inform Motorola of the lack of conformity to the applicable specifications of any of the
Products within a period of two (2) months from the date on which you detect a defect in material,
period. The Warranty Term will not be extended. All original accessories, batteries, parts, and
workmanship or lack of conformity and in any event within a term not to exceed the Warranty
Personal Communicator equipment that have been replaced shall become the property of
Motorola. Motorola does not warrant the installation, maintenance or service of the products,
Term, and must immediately submit the Product for service to Motorola's Authorised Repair or
Service Centre. Motorola shall not be bound by Product related statements not directly made by
accessories, batteries or parts.
Motorola nor any warranty obligations applicable to the seller.
Motorola will not be responsible in any way for problems or damage caused by any ancillary
equipment not furnished by Motorola which is attached to or used in connection with the
During the Warranty term, Motorola will, at its discretion and without extra charge, as your
exclusive remedy, repair or replace your Product which does not comply with this warranty; or
Products, or for operation of Motorola equipment with any ancillary equipment and all such
failing this, to reimburse the price of the Product but reduced to take into account the use you have
equipment is expressly excluded from this warranty.
had of the Product since it was delivered. This warranty will expire at the end of the Warranty
When the Product is used in conjunction with ancillary or peripheral equipment not supplied by
Term.
Motorola, Motorola does not warrant the operation of the Product/peripheral combination and
Motorola will not honour any warranty claim where the Product is used in such a combination and
This is the complete and exclusive warranty for a Motorola Personal Communicator and
it is determined by Motorola that there is no fault with the Product. Motorola specifically
accessories and in lieu of all other warranties, terms and conditions, whether express or implied.
disclaims any responsibility for any damage, whether or not to Motorola equipment, caused in any
Where you purchase the product other than as a consumer, Motorola disclaims all other
way by the use of the Personal Communicator, accessories, software applications and peripherals
warranties, terms and conditions express or implied, such as fitness for purpose and satisfactory
(specific examples include, but are not limited to: batteries, chargers, adapters and power
quality.
supplies) when such accessories, software applications and peripherals are not manufactured and
In no event shall Motorola be liable for damages nor loss of data in excess of the purchase price
supplied by Motorola.
nor for any incidental special or consequential damages
1
arising out of the use or inability to use
the Product, to the full extent such may be disclaimed by law.
WHAT IS NOT COVERED BY THE WARRANTY
This Warranty does not affect any statutory rights that you may have if you are a consumer, such
This warranty is not valid if the defects are due to damage, misuse, tampering, neglect or lack of
as a warranty of satisfactory quality and fit for the purpose for which products of the same type
care and in case of alterations or repair carried out by unauthorised persons.
are normally used under normal use and service, nor any rights against the seller of the Products
The following are examples of defects or damage not covered by this product warranty:
arising from your purchase and sales contract.
1
Defects or damage resulting from use of the Product in other than its normal and
HOW TO GET WARRANTY SERVICE?
customary manner.
2
Defects or damage from misuse, access to incompatible sources, accident or
In most cases the authorised Motorola dealer which sold and/or installed your Motorola Personal
Communicator and original accessories will honour a warranty claim and/or provide warranty
neglect.
3
Defects or damage from improper testing, operation, maintenance, installation,
service. Alternatively, for further information on how to get warranty service, please contact either
adjustment, unauthorised software applications or any alteration or modification
the customer service department of your service provider or go to
http://www.motorola.com/
support/warrantyselector
.
of any kind.
4
Breakage or damage to antennas unless caused directly by defects in material or
Where, in the Country of purchase, there is a statutory requirement to provide extended repair
workmanship.
service to consumers beyond the first year of purchase (South Africa and Portugal), this warranty
5
Products disassembled or repaired other than by Motorola in such a manner as to
will be provided by Motorola Authorised Service Centres or Motorola directly appointed dealers in
adversely affect performance or prevent adequate inspection and testing to verify
the country of purchase according to the terms of this warranty information document. However,
any warranty claim.
please note that you will be referred back to the place of purchase, if the Motorola Dealer has
6
Defects or damage due to range, coverage, availability, grade of service, or
purchased the product directly from Motorola, in the country of purchase or in a country where
operation of the cellular system by the cellular operator.
Motorola is not required to support supplementary repair service during the second year of
7
Defects or damage due to moisture, liquid or spills of food.
purchase because of the statutory obligations that may apply to the seller or importer of the
8
Control unit coil cords in the Product that are stretched or have the modular tab
product, but not to the manufacturer, to provide an extended warranty to consumers beyond the
broken.
first year.
9
All plastic surfaces and all other externally exposed parts that are scratched or
damaged due to customer normal use.
10 Leather cases (which are covered under separate manufacturer's warranties).
11 Products rented on a temporary basis.
1. including without limitation loss of use, loss of time, loss of data, inconvenience,
12 Periodic maintenance and repair or replacement of parts due to normal wear and
commercial loss, lost profits or savings.
tear.
copyright
Note: The talk-time, stand-by time and total life cycle of a Motorola rechargeable
MOTOROLA and the stylised M Logo are registered in the US Patent & Trademark Office.
battery for your Personal Communicator will depend on usage conditions and
MOTOBLUR and the MOTOBLUR logo are trademarks of Motorola, Inc. The Bluetooth
network configurations. As a consumable product, the specifications indicate that
trademarks are owned by their proprietor and used by Motorola, Inc. under licence.
is a
you should be able to obtain optimum performance for your Motorola Personal
Certification Mark of the Wireless Fidelity Alliance, Inc. Java and all other Java-based marks
Communicator within the first six months from date of purchase and up to (200)
are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other
charges (Optimum Performance Time).
countries. Google, YouTube, Picasa, Gmail and the Google logo are trademarks of Google, Inc.
The warranty for Motorola rechargeable batteries becomes void if (i) the batteries
Facebook is a trademark of Facebook, Inc. Microsoft, Windows, Windows Me and Windows
are charged other than by Motorola approved battery chargers specified for the
Vista are registered trademarks of Microsoft Corporation in the United States and other
charging of the battery, (ii) any of the seals on the battery are broken or show
countries. Apple, Macintosh, Quicktime and Quicktime logo are registered trademarks of
evidence of tampering, (iii) the battery is used in equipment or service other than the
Apple Computer, Inc. iTunes is a trademark of Apple Computer, Inc., registered in the U.S. and
cellular telephone equipment for which it is specified.
other countries. All rights reserved. America Online, AOL, the America Online & Design logo,
Depending on operating conditions and your usage habits, wear and tear might take
the AOL & Design logo and the Triangle Logo are registered trademarks of America Online,
place of components including mechanical problems related to Product housing,
Inc. in the United States and/or other countries. Instant Messenger and Buddy List are
paint, assembly, sub-assemblies, displays and keyboards and any accessories which
trademarks of America Online, Inc. UIQ Technology and all UIQ Technology-based marks and
are not part of the Product's in-box configuration. The rectification of faults
logos are trademarks of UIQ Technology AB. All other product or service names are the
generated through wear and tear and the use of consumable items like batteries
property of their respective owners.
beyond their Optimum Performance Time as indicated in the product manual is
© 2010 Motorola, Inc. All rights reserved.
considered to be your responsibility and therefore Motorola will not provide the free
Caution: Changes or modifications made in the radio phone, not expressly approved by
Warranty repair service for these items.
Motorola, will void the user's authority to operate the equipment.
INSTALLED DATA
Product ID: Motorola EX300
Manual Number: 31010CVC
Please make and retain a note of all data you have inserted into your Product for example
names, addresses, phone numbers, user and access codes, notes, etc. before submitting your
Product for a Warranty service as such data may be deleted or erased as part of the repair or
service process.
Please note if you have downloaded material onto your Product, for example, ring tones, ring
tunes, screensavers, wallpaper, games, etc. these may be deleted or erased as part of the repair
process or testing process. Motorola shall not be responsible for such matters. The repair or
testing process should not affect any such material that was installed by Motorola on your
Product as a standard feature.
OUT OF WARRANTY REPAIRS
If you request Motorola to repair your Product any time after the Warranty term or where this
warranty does not apply due to the nature of the defect or fault, then Motorola may at its
discretion carry out such repairs subject to you paying Motorola its fees for such a repair or it
may refer you to an authorised third party to carry out such repairs.
Certain features, services and applications are network dependent and may not be available in
all areas; additional terms, conditions and/or charges may apply. Contact your service provider
for details.
All features, functionality and other product specifications, as well as the information contained
in this guide, are based upon the latest available information and believed to be accurate at the
time of printing. Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
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