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USING YOUR DYSON APPLIANCE
PLEASE READ THE 'IMPORTANT SAFETY INSTRUCTIONS' IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
RATING PLATE
•
The rating plate is on the top of the appliance above the switches. Note the
serial number before fitting the wand handle onto the appliance.
ASSEMBLY
•
Lie the appliance on its back.
•
Attach the cleaner head by sliding it on to the connections on the lower front
part of the ball. Ensure the electrical plug on the cleaner head fits into the
twin-block connection on the body of the appliance, which is directly above the
airway. Push firmly: the cleaner head will click into place.
•
Stand the appliance up straight.
•
Attach the wand handle by sliding it on to the top of the appliance. The spring
clip in the handle will click into place.
•
Ensure the hose is straight. Press the red button on the hose. Slide the wand into
the hose.
•
Ensure the hose and wand sit in the recess of the handle. Slide the end of the
wand down into the handle to secure it.
•
Close the wand cap.
•
Ensure the cyclone and clear bin unit is secured to the main body of the
appliance.
•
Attach the tools as shown. In use, the tools can be attached to either the hose or
the wand.
•
Wind the cable anti-clockwise around the cable hooks. Secure with the clip.
•
To watch a short online video visit:
UK – www.dyson.co.uk/DC41gettingstarted
ROI – www.dyson.ie/DC41gettingstarted
OPERATION
•
Unwind the cable.
•
Plug the appliance into the mains electricity supply.
•
To switch 'ON' or 'OFF' press the power button, located as shown.
•
To use, recline the handle. The stabiliser stand will automatically lift up.
•
After use, return the appliance to the upright position, pushing it firmly into
place. The stabiliser wheels will automatically lower.
•
Then: unplug, coil the cable safely, put the appliance away.
•
Switch 'OFF' the appliance, unplug and ensure it is upright before:
– changing or using tools
– removing the hose or airway inspection parts.
•
Use the cyclone carry handle to carry the appliance.
ATTACHMENTS
•
To release the wand, open the wand cap and pull the red tube up and away
from the handle.
•
Pull the wand out of the hose until it clicks into place.
•
Press the button to release the wand from the hose.
CARPETS OR HARD FLOORS
•
The brush bar will always default to 'ON' (spinning) each time you switch the
appliance 'ON' and recline it for cleaning.
•
The brush bar will not rotate when the appliance is upright.
•
To switch the brush bar off (e.g. for hard floors):
– switch the appliance 'ON'
– recline the appliance
– press the brush bar 'ON/OFF' button – the brush bar will stop spinning.
•
The brush bar will automatically stop if it becomes obstructed. See 'Brush bar –
clearing obstructions'.
•
Before vacuuming your flooring, rugs and carpets, check the manufacturer's
recommended cleaning instructions.
•
Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming in 'hard floor' mode and consulting with
the flooring manufacturer.
•
The brush bar on the appliance may damage some carpet types. If you are
unsure, turn off the brush bar.
LOOKING AFTER YOUR DYSON APPLIANCE
•
Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
•
Only use parts recommended by Dyson. If you do not this could invalidate
your guarantee.
•
Store the appliance indoors. Do not use or store it below 0°C (32°F). Ensure the
appliance is at room temperature before operating.
•
Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the appliance.
•
If used in a garage, always wipe the soleplate, ball and stabiliser wheels with
a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could
damage delicate floors.
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VACUUMING
CAUTION:
•
Do not use without the clear bin and filters in place.
•
Fine dust such as plaster dust or flour should only be vacuumed in very
small amounts.
•
Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
•
When vacuuming, certain carpets may generate small static charges in the
clear bin or wand. These are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
insert any object into the clear bin unless you have first emptied it and rinsed it
out with cold water (see 'Cleaning the clear bin').
•
Powerful suction can cause the hose to 'pull back' – please take care.
•
Do not work with the appliance above you on the stairs.
•
Do not put the appliance on chairs, tables, etc.
•
Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its brushes are free from foreign objects that
could cause marking.
•
Do not leave the cleaner head in one place on delicate floors.
EMPTYING THE CLEAR BIN
•
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
•
Switch 'OFF' and unplug before emptying the clear bin.
•
To remove the cyclone and clear bin unit, press down on the red button at the
rear of the carrying handle on the cyclone.
•
To release the dirt, press all the way down on the red button at the rear of the
carrying handle on the cyclone.
•
To minimise dust/allergen contact when emptying, encase the clear bin tightly in
a plastic bag and empty.
•
Remove the clear bin carefully.
•
Seal the bag tightly, dispose as normal.
•
To refit:
– close the clear bin base so it clicks into place
– push the cyclone and clear bin unit into the main body of the appliance; it will
click into place
– ensure the cyclone and clear bin unit is secure.
•
For a free fact sheet visit: www.dyson.co.uk/technology/allergy
CLEANING THE CLEAR BIN
•
Remove cyclone and clear bin (instructions above).
•
To separate the cyclone unit from the clear bin press the red button to open
the clear bin base. This exposes a small silver button behind the red opening
mechanism. Press the silver button and separate the cyclone unit from the
clear bin.
•
Clean the clear bin with cold water only.
•
Ensure the clear bin is completely dry before replacing.
•
Do not use detergents, polishes or air fresheners to clean the clear bin.
•
Do not put clear bin in a dishwasher.
•
Do not immerse the whole cyclone unit in water or pour water into it.
•
Clean the cyclone shroud with a cloth or dry brush to remove lint and dust.
•
To refit:
– fit the cyclone shroud into the clear bin so that the silver button clicks and
engages
– close the clear bin base so it clicks into place
– push the cyclone and clear bin unit into the main body of the appliance; it will
click into place
– ensure the cyclone and clear bin unit is secure.
WASHING YOUR FILTERS
•
Your appliance has two washable filters, located as shown.
•
Check and wash the filters regularly according to instructions to maintain
performance.
•
Switch 'OFF' and unplug before checking or removing the filters.
•
The filters may require more frequent washing if vacuuming fine dust.
•
Wash with cold water only. Do not use detergents.
•
Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
•
After washing lay the filter on its side and leave at least 24 hours to dry
completely before refitting.
•
To remove filter A see the 'Wash filters' section in this Dyson Operating Manual.
•
To remove filter B:
– turn the central locking dial on the outer cover of the ball anti-clockwise until
the cover is released
– lift off the cover
– turn the filter one-quarter anti-clockwise to release.
•
Filter B should be rinsed and tapped out until the water runs clean, then tapped
out again to ensure all excess water is removed. Leave to dry completely for
24 hours.
•
It is normal for the filter in the ball to turn grey in colour.
•
To refit filter B:
– refit the filter on to the ball
– secure the filter by turning it one-quarter turn clockwise.
•
When refitting the outer cover of the ball, keep turning the central locking dial
clockwise. When it starts to click it is locked.
•
To watch a short online video visit:
UK – www.dyson.co.uk/DC41filterwash
ROI – www.dyson.ie/DC41filterwash
LOOKING FOR BLOCKAGES
•
Switch 'OFF' and unplug before looking for blockages. Failure to do so could
result in personal injury.
•
Beware of sharp objects when checking for blockages.
•
Refit all parts securely before using.
•
Clearing blockages is not covered by your guarantee.
CLEARING BLOCKAGES – THERMAL CUT-OUT
•
This appliance is fitted with an automatically resetting thermal cut-out.
•
Large items may block the tools or wand inlet. If any part becomes blocked the
appliance may overheat and automatically cut-out.
•
Switch 'OFF' and unplug. Leave to cool down for 1-2 hours before checking
filters or for blockages.
•
Clear any blockage before restarting.
•
Clearing blockages is not covered by your guarantee.
BRUSH BAR – CLEARING OBSTRUCTIONS
•
If your brush bar is obstructed, it may shut off. If this happens, you will need to
remove the blockage.
•
Switch 'OFF' and unplug before proceeding. Failure to do so could result in
personal injury.
•
Beware of sharp objects when clearing obstructions.
•
If you still cannot clear the obstruction, please follow the instructions below to
remove the base plate. This gives more access to the obstruction. Alternatively,
contact a Dyson expert on the Dyson Helpline or visit the website. Clearing
brush bar obstructions is not covered by your guarantee.
BASE PLATE - DISASSEMBLY/RESASSEMBLY
•
Switch 'OFF' and unplug before proceeding. Failure to do so could result in
personal injury.
•
Lie the appliance on its front.
•
Detach the red 'C' clip which is on the connection between the cleaner head
and the appliance. It is quite firm, but do not pull it off roughly. Use a constant,
firm pressure.
•
Pull the cleaner head away from the appliance. Use a constant, firm pressure.
•
On the cleaner head are two dials: turn each a quarter-turn anti-clockwise until
it clicks.
•
Put the cleaner head onto its back:
– lift up the top edge of the base plate, so it rotates to the upright position
– lift out.
•
Beware of sharp objects when clearing obstructions.
•
To refit the base plate:
– fit the 3 lugs on the lower edge of the base plate into the 3 slots in the base of
the cleaner head
– swing the upper edge of the base plate down; it will click into place.
•
To secure the base plate:
– press the base plate close to the cleaner head
– secure the first dial by turning it a quarter-turn clockwise until it clicks and
engages
– repeat with the second dial.
•
Refit the red 'C 'clip onto the cleaner head. The flatter edge of the clip fits
against the cleaner head. It is easier to slide one lug into its slot before the other.
•
Lie the appliance on its back.
•
Attach the cleaner head by sliding it on to the connections on the lower front
part of the ball. Ensure the electrical plug on the cleaner head fits into the
twin-block connection on the body of the appliance, which is directly above the
airway. Push firmly: the cleaner head will click into place.
BRUSH BAR – TROUBLESHOOTING
If the brush bar has stopped spinning, follow the instructions above on clearing
obstructions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit
the website.
•
The rating plate is under the wande handle. To access it:
– open the wand cap and pull the red tube up and away from the handle.
– press in the black clip in the recess of the duct
– pull the wand handle up and off the appliance; use a constant, firm pressure.
•
To watch a short online video visit:
UK – www.dyson.co.uk/DC41brushbarmaintenance
ROI – www.dyson.ie/DC41brushbarmaintenance
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
GUARANTEE TERMS & CONDITIONS
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 5 year guarantee, your Dyson appliance will be
covered for parts and labour for 5 years from the date of purchase, subject to
the terms of the guarantee.
If you have any questions about your Dyson appliance, call the Dyson Helpline
with your serial number and details of where/when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson
Helpline staff.
Alternatively, visit www.dyson.co.uk/support for online help, general tips and
useful information about Dyson.
If your Dyson appliance needs a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
The rating plate is on the top of the appliance above the switches, under the
wand handle.
PLEASE REGISTER AS A DYSON APPLIANCE
OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
•
Online at www.dyson.co.uk/register
•
Telephone the Dyson Helpline.
•
Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
LIMITED 5 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED
GUARANTEE.
WHAT IS COVERED
•
The repair or replacement of your Dyson appliance (at Dyson's discretion) if it
is found to be defective due to faulty materials, workmanship or function within
5 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
•
Use of the Dyson appliance in the country of purchase only.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product as a result of:
•
Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance with
the Dyson Operating Manual.
•
Use of the appliance for anything other than normal domestic household
purposes.
•
Use of parts not assembled or installed in accordance with the instructions
of Dyson.
•
Use of parts and accessories which are not genuine Dyson components.
•
Faulty installation (except where installed by Dyson).
•
Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
•
Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.
•
Normal wear and tear (e.g. fuse, brush bar, etc).
If you are in any doubt as to what is covered by your guarantee, please
contact Dyson.
SUMMARY OF COVER
•
The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
•
You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or
delivery note.
•
All work will be carried out by Dyson or its authorised agents.
•
Any parts which are replaced will become the property of Dyson.
•
The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
•
The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
•
Your information will be held by Dyson Limited and its agents for promotional,
marketing and servicing purposes.
•
If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please contact Dyson Limited.
•
For more information on how we protect your privacy, please see our privacy
policy on the Dyson website.
DYSON CONTACT DETAILS
Website: www.dyson.com/support
UK:
Dyson Helpline: UK: 0800 298 0298
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP England.
ROI:
Dyson Helpline: ROI: 01 475 7109
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
Net weight: 7.75kg.
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