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ALTO 2
Talking Mobile Phone
User Guide
for Firmware V51
Please retain this user guide for future reference.
The document has the version V51_EN40, dated October 2015
This user guide is available in English, German and French on our website:
www.goldgmt.com
This user guide is modelled after a guide prepared by the Royal National
Institute for the Blind (RNIB) in the United Kingdom and Odin Mobile in the
USA.
Thanks to the RNIB and Odin Mobile for granting permission to use their
versions of the user guide as the basis for major parts of this user guide.
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Table of Contents
Related Manuals for gold GMT ALTO 2
Summary of Contents for gold GMT ALTO 2
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Page 1: User Guide
ALTO 2 Talking Mobile Phone User Guide for Firmware V51 Please retain this user guide for future reference. The document has the version V51_EN40, dated October 2015 This user guide is available in English, German and French on our website: www.goldgmt.com... -
Page 2: Table Of Contents
Contents General Description ..................... 6 Equipment Included with Your Purchase ............6 Orientation......................7 1.2.1 Front ......................7 1.2.2 Right Edge ....................7 1.2.3 Left Edge ....................8 1.2.4 Bottom Edge ....................8 1.2.5 Back ......................8 1.2.6 Display Screen .................... 9 1.2.7 Keypad ..................... - Page 3 Extended Functions and Settings ..............22 Phone Menu ....................22 4.1.1 Menu Navigation ..................22 4.1.2 Top-Level Items ..................22 4.1.3 Menu Structure ..................23 Call Log ......................23 Contacts/Phone Book ..................24 4.3.1 Adding a Contact ..................24 4.3.2 Phoning a Contact ..................25 4.3.3 Editing and Deleting a Contact ..............
- Page 4 Terms and Conditions of Sale ................41 Warranty ......................41 FAQ – Frequently Asked Questions ..............42 Battery/Charger/Autonomy ................42 8.1.1 What power plugs are included with the phone? ........42 8.1.2 Do I need to take the charging stand with me when travelling? ....43 8.1.3 How long does the battery charge last? ............
- Page 5 Voice Guide/Text-to-Speech ................52 8.6.1 What is Text-to-Speech? ................52 8.6.2 Does ALTO support voice recognition? ............. 52 8.6.3 Is it true that ALTO does not speak spaces and deletions? ....... 52 Messaging ...................... 53 8.7.1 Does ALTO support text messages (SMS)? ..........53 8.7.2 Can I send and receive multimedia messages (MMS)? ......
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Page 6: General Description
1 General Description The slide type mobile phone ALTO provides exceptional readability (big screen, high contrasts), clear sound (up to 60 dB amplification) and a Voice Guide to help users with visual impairments when accessing mobile phone functionalities. The internal keyboard has been tailored for readability and accessibility (bigger, well-separated keys). -
Page 7: Orientation
1.2 Orientation This section will assume that you have the phone laid flat on a table with the buttons closest to you. When you remove the phone from the box, it will be in the closed position. 1.2.1 Front When closed, the front face of the phone has five buttons underneath the screen. On the left is the square green CALL button;... -
Page 8: Left Edge
The Multi-Function button has three different features: - Repeating the last item spoken, or speaking a text message you are writing. - Speaking the status of the phone when at the home screen: name of the carrier, signal strength and battery strength remaining. - Muting/Unmuting the Voice Guide (also called TTS: Text-to-Speech or, in short, called speech). -
Page 9: Display Screen
1.2.6 Display Screen The home screen has several icons arranged around the screen. Top left is the signal strength indicator. In the top centre is the text-to-speech indicator. If an X appears next to the right side of this symbol, the text-to-speech capability is turned off and ALTO will not speak. - Page 10 You can use the Voice Guide to vocalize the information displayed on the home screen by typing the following sequences: To hear the name of your wireless provider, go to the home screen and type star, pound, zero, four and pound. To hear the signal strength, go to the home screen and type star, pound, zero, two and pound.
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Page 11: Keypad
1.2.7 Keypad The number keypad uses the standard text entry method for number keypads. Press the relevant button a number of times quickly to enter the corresponding letter. Press the pound (also called hash) key to switch between uppercase, lowercase and numbers. - Page 12 Pressing a key will display a list of characters that are associated with that key. The character that is currently selected is emphasised. Pressing the key again will move the emphasis to the next character in the list. Each emphasised character will be spoken aloud.
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Page 13: Getting Started
2 Getting Started Before using your ALTO mobile phone, we recommend that you fully charge the battery. 2.1 Fitting the SIM Card and Battery ALTO will arrive without the SIM card and battery installed. You will need to install the SIM card and battery as an initial step. -
Page 14: Inserting/Removing The Sim Card
2.1.4 Inserting/Removing the SIM Card The SIM card tray is located in the top left corner of the battery compartment, underneath the battery. You must take out the battery before you can install the SIM card. The SIM tray is covered by a metal bridge, which you will need to lift to insert the SIM card. -
Page 15: Charging The Battery And Battery Level Status
2.2 Charging the Battery and Battery Level Status There are two ways to charge the battery: with the charging stand (also called the “cradle”) or through the phone itself. The charger is supplied in three pieces: a USB charger, the charger power plug and a USB cable. -
Page 16: Direct Phone Charging
In addition to this audio feedback, when your battery is charging you will see an image of a battery in the top right corner of the screen, with bars adding to that image. The screen will dim and turn off after 20 seconds. When you remove the phone from the charger, ALTO will speak “charger removed”... -
Page 17: Turning The Phone On And Off
2.3 Turning the Phone On and Off To turn the phone on, press and hold the round red END button on the right side of the top buttons until you hear an old-fashioned ring letting you know that the phone is starting the activation process. -
Page 18: Basic Functions
3 Basic Functions 3.1 Making a Call When at the home screen, you can make a call simply by typing in the number using the keypad and pressing the square green CALL button to the left of the top buttons. Press the round red END button to delete any incorrect button presses. -
Page 19: Ending A Call
3.3 Ending a Call You can hang up by pressing the round red END button. 3.4 Hands-Free/Loudspeaker Phone You can also use ALTO in hands-free mode. While on a call, you can turn the loudspeaker on by pressing the square green CALL button. To turn it off, press the green CALL button again. -
Page 20: Voice Guide
3.5.3 Voice Guide The Voice Guide is a TTS-feature (short for Text-to-Speech) converting written text into voice output. It can read aloud text such as an incoming message or announce information such as status details or the name of an incoming call, for instance. In most languages supported by ALTO, the Voice Guide is available as female and male voice. -
Page 21: Vibration
3.5.6 Vibration By turning on the vibrate function, you can also choose to be notified about an incoming call or a message by a vibration. In order to learn how to proceed, please refer to section 4.5.10 Vibrate. The Vibrate function has three options: Always, Never and Silent Mode. When a call is received, the phone will behave as follows: - Always vibration and ringtone... -
Page 22: Extended Functions And Settings
4 Extended Functions and Settings ALTO’s additional functions can be accessed using the menu. 4.1 Phone Menu You enter the phone menu by pressing the blue OK button in the middle of the front keys (those directly underneath the display) while at the home screen. As you navigate through the menu using the arrow keys, the phone will speak each menu item. -
Page 23: Menu Structure
4.1.3 Menu Structure For details about the underlying menu structure, please refer to the Appendices at the end of this manual. We will now describe in detail the functions that can be executed via the menu. 4.2 Call Log Your Call Log allows you to access your dialled calls, received calls and missed calls. To access your Call Log, navigate to the home screen and press the OK button. -
Page 24: Contacts/Phone Book
Please note: The complete call history of the number or contact will be deleted, not only the latest call. To delete all calls listed in the Call Log, type, from the home screen, the code *#2255564# (star, pound, two, two, five, five, five, six, four and pound). Please note: The phone will not ask for confirmation before deleting all call records, and there is no way to recover the deleted entries. -
Page 25: Phoning A Contact
New contacts will be automatically assigned to ringtone number one, the standard ringtone used by the phone. If you want to use a different ringtone for that contact, you will need to go to the Settings menu on the home screen and select the menu entry Ringtones. -
Page 26: Editing And Deleting A Contact
4.3.3 Editing and Deleting a Contact To edit or delete a contact, you will need to enter your contact list via the menu. To edit a contact, use the navigation arrows to select the specific contact you wish to edit or delete, and press the OK button. -
Page 27: Text Messaging
4.4 Text Messaging There are two folders associated with text messaging: the Inbox, also known as Received Messages, and the Outbox, also known as Sent Messages. If your ALTO is switched on and you receive a text message, the phone will beep and will announce that you have new messages. -
Page 28: Writing And Sending A Text Message
4.4.2 Writing and Sending a Text Message There are two methods to access the Write Message function. First, from the home screen you can press the blue OK button to enter the main menu. Using the DOWN arrow, scroll to Messages and press OK. Select “Write Message” using the UP key and press the blue OK button. -
Page 29: Managing The Inbox
4.4.3 Managing the Inbox To delete a text message, select the entry Inbox in the submenu Messages and press OK. ALTO will take you to your list of received messages. Move up and down the list of received message by using the UP and DOWN keys until you have selected the message you wish to delete, and press pound (also called hash) key on the keypad. -
Page 30: Adding A Contact From A Text Message
ALTO can store up to 100 sent messages and draft messages with up to 130 characters each. Messages exceeding the size of 130 characters will be broken down into multiple text message files of up to 130 characters each. These associated messages, however, will be presented as a single text message in the outbox. -
Page 31: Settings
4.5 Settings In order to access the Settings from the home screen, press the OK button. Use the UP and DOWN keys to select Settings, and press OK. Use the UP and DOWN arrows to select the Settings item you wish to access, and press OK. 4.5.1 Date Enter the day, month and year by using the UP and DOWN keys, scrolling up or down... -
Page 32: Voice Speed
4.5.4 Voice Speed Use the UP or DOWN arrows to increase or decrease the speed of the speech, and press OK to confirm. Adjust the speed between 85% and 120%. The speed can be increased or decreased by 1% at a time. Please allow ALTO to announce the percentage selected before you press the navigation button again. -
Page 33: S.o.s
4.5.8 S.O.S. For peace of mind, you can set up some emergency contact numbers, which ALTO will call automatically when you press any button on the keypad or the CALL button for three or more seconds. You can set up to three numbers under S.O.S. 1, S.O.S. 2 and S.O.S. -
Page 34: Ringtones
Recommendation: In most regions and countries, GSM networks give priority to emergency calls with defined numbers. Such priority includes the routing in any network, even those usually not allowed with the mobile contract used by the mobile phone. The routing is usually free of charge and therefore also works in case the SIM card has no credits. -
Page 35: Talking Watch
4.5.11 Talking Watch The Talking Watch announces the time whenever you slide open the phone. This feature is on by default. If you would like to turn it off, go to the main menu, select Settings and press OK. Next, select Talking Watch and press OK. ALTO will then speak the current setting (“on”... -
Page 36: Alarms
4.6 Alarms You can set up to 30 different alarms on your ALTO. For example, you can set an alarm for taking medication or waking up in the morning. To access Alarms, press the OK button from the home screen. At the main menu use the DOWN key to navigate down to the item Alarms, and press OK. -
Page 37: Repeat
4.6.4 Repeat The default is Off, which means that the alarm is not active. You need to set a repetition in order to make the alarm active. The alarm can ring once or the alarm can be set so that it rings weekly for any day of the week. Use the UP and DOWN keys to select your choice, and press OK to confirm. -
Page 38: Secret Codes
5 Secret Codes Below is a list of commands executed by key sequences that can be used to obtain information and to perform certain actions, such as deleting all text messages. Those commands are technically called MMI codes, for Man-Machine-Interface codes. For ALTO, these are called Secret Codes. -
Page 39: Technical Specifications
6 Technical Specifications Dimensions: 102 mm x 53 mm x 22 mm Weight: 120 grams (handheld) Battery: 3.7 V 1000 mAh Li-ion Screen resolution: 176 x 220 - 2.2 inch QCIF; backlighted GSM Quad band (GSM 850 MHz, GSM 900 MHz, DCS 1800 MHz, PCS 1900 MHz) Battery standby time up to 120 hours/5 days Talk time up to 300 minutes Text to Speech support for 6 languages, among which 2 offer regional variants:... -
Page 40: Certifications
Audio levels: 60 dB for Handset Speaker 95 dB ringtone via loudspeaker 100 dB Text-to-Speech output via loudspeaker Colours: Orange, Black, Blue Hearing Help Compatibility: T3/M3 6.1 Certifications FCC ID: ZT3GMTALTO2 CE1313: Opinion Number R1108022... -
Page 41: Terms And Conditions Of Sale
7 Terms and Conditions of Sale 7.1 Warranty This product is guaranteed from manufacturing defects for 24 months from the date of purchase. -
Page 42: Faq - Frequently Asked Questions
8 FAQ – Frequently Asked Questions 8.1 Battery/Charger/Autonomy 8.1.1 What power plugs are included with the phone? This depends on the different regional packages we provide. If you order via the distributor for your region, you are likely to receive a power plug suitable for your country. -
Page 43: Do I Need To Take The Charging Stand With Me When Travelling
8.1.2 Do I need to take the charging stand with me when travelling? No, you do not need to take the charging stand (cradle) with you when you travel. You can re-charge the phone via the USB socket on the left edge of the phone. You will need to take the charger with the assembled power plug and the USB cable with you. -
Page 44: How Do I Dispose Of My Used Battery
How do I dispose of my used battery? A used battery should be disposed of in accordance with local regulations. Do not dispose of the battery with your normal waste/garbage. Alternatively, you can return the battery to your dealer or send it directly to GOLD GMT. -
Page 45: Functions And Features
8.2 Functions and Features 8.2.1 Does ALTO support hearing aids? Yes, ALTO supports communication with hearing aids in accordance with international standards T3 and M3. Those standards define the degree of electromagnetic and electrostatic compatibility with your hearing aid. 8.2.2 Does ALTO support Bluetooth wireless communication protocol? No, ALTO does not support Bluetooth protocol. -
Page 46: Operating System And Firmware
8.3 Operating System and Firmware 8.3.1 What kind of Operating System does the phone use? ALTO uses a proprietary operating system optimised for maximum independence and battery runtime. The reduced complexity of the operating system makes it stable and avoids the need for upgrades and updates that you see in other operating systems, such as Android®, Apple iOS®... -
Page 47: How Can I Determine The Version Of My Firmware
8.3.4 How can I determine the version of my firmware? There is a secret code you can use to determine the version of your firmware. Note, however, that the Voice Guide (also called Text-to-Speech engine) will not work so you may need assistance from someone who is sighted. -
Page 48: Contact Management
8.4 Contact Management 8.4.1 How many contacts can ALTO hold? You can store up to 100 contacts in the phone. If your SIM card includes stored contacts such as voicemail numbers, those will be accessible via ALTO as well (up to another 100 contacts). -
Page 49: Can I Back Up My Contact Details
8.4.5 Can I back up my contact details? No, you cannot. However, there is a programme for PCs with Windows® Operating System that allows you to manage contacts, including backing up and restoring contacts. This tool is used by our Service Centres but will be made available to power users on request. Please note that the programme is not designed for visually impaired end users and only available in English. -
Page 50: Sim Card And Mobile Network Access
Ask your service provider for details. The SIM lock might be limited to a specific period of time. GOLD GMT will not remove the SIM lock without the approval of your service provider. If you wish to unlock your phone, contact the dealer or service provider from whom you purchased the phone. -
Page 51: Does Alto Support Cdma Networks
8.5.6 Does ALTO support CDMA networks? No, ALTO does not support CDMA networks. ALTO can operate on GSM networks only. 8.5.7 What format of SIM card is supported by ALTO? ALTO takes standard SIM cards in the so-called “mini” SIM format. SIM cards in “micro”... -
Page 52: Voice Guide/Text-To-Speech
8.6 Voice Guide/Text-to-Speech 8.6.1 What is Text-to-Speech? Text-to-Speech (or T-T-S) is a system for converting written text into speech. ALTO calls its Text-to-Speech engine the “Voice Guide” 8.6.2 Does ALTO support voice recognition? No, ALTO cannot be controlled with voice commands. 8.6.3 Is it true that ALTO does not speak spaces and deletions? Yes, ALTO’s Text-to-Speech engine does not support voice output when you enter a... -
Page 53: Messaging
8.7 Messaging 8.7.1 Does ALTO support text messages (SMS)? Yes, ALTO is capable of sending and receiving text messages. Received messages will be read by the Text-to-Speech engine/Voice Guide. In addition, messages you are writing can be spoken. 8.7.2 Can I send and receive multimedia messages (MMS)? You can receive the written text included in an MMS, but not the photos or videos. -
Page 54: Spare Parts/Accessory
8.8 Spare Parts/Accessory 8.8.1 What accessories are available? You can order the following accessories: - Charging stand (also known as cradle) - USB charging cable - USB charger (adapter) - Charger power plugs for EU, UK, US, Australia - Headphone - Battery We do not offer any phone cases since the case may interfere with the sliding design of the phone. -
Page 55: Troubleshooting
9 Troubleshooting 9.1 Phone is not charging or does not power up There are different possible causes for a phone not charging: (1) Check if the battery is properly placed into the phone’s battery compartment. (2) Check if the power plug is properly connected to the charger. (3) Check if the USB cable is properly inserted into both the charger and the charging stand (cradle). -
Page 56: Text Messages Are Not Saved In Inbox/Outbox
(3) The phone fell accidentally and this made the SD card with the Text-to-Speech libraries move inside the SD card tray. Simply open the SIM card tray in the battery compartment as described in the manual. Take out the SD card and gently wipe the contacts with a soft tissue. -
Page 57: Support
Support 10.1 Who will I need to contact? First, get in touch with the dealer from which you purchased your phone. Alternatively, you can contact the distributor for your region. Both will provide as many services as possible within your area. Such service is less expensive (e.g. by saving courier services) than contacting the next level of services. -
Page 58: How Should I Prepare The Shipment Of My Phone
10.5 How should I prepare the shipment of my phone? Please take out your SIM card and delete any personal information that you do not want to share with the service staff. Please get in touch with your dealer, the distributor for your region, or our Service Centre before you ship the phone and ask what you should ship. -
Page 59: Contact
Contact 11.1 Where can I send complaints and comments? In the event that you have any comments or complaints regarding the service provided by our partners, please be fair and address those with them directly. Contact us only if you feel that you have not been treated appropriately. In the event of complaints regarding product quality and features, please feel free to contact us directly either by using the forum on our website (www.goldgmt.com) or by sending an email to... -
Page 60: Appendices
Appendices 12.1 Phone Menu - Reference In the following, we describe the complete menu structure of ALTO, as it is presented on the phone, while traversing always first down to the level below using the OK button, before going back to the former level with the END button and moving to the next item with the DOWN button. - Page 61 Second already-saved contact in the contact list 2.2.0 Modify name 2.2.1 Modify number 2.2.2 Delete Third already-saved contact in the contact list Fourth already-saved contact in the contact list 2.5 - Fifth through 2.100 One-hundredth already-saved contact in the contact list Messages Write message 3.0.0...
- Page 62 Settings Date Time Voice Guide 4.2.0 Female 4.2.1 Male Voice Speed Contrast 4.4.0 White on Black 4.4.1 Black on White Brightness Language 4.6.0 Currently active language 4.6.1-6 Other languages to select S.O.S. 4.7.0 First contact to call in case of S.O.S. sequence being triggered 4.7.1 Second contact to call...
- Page 63 Ringtones 4.9.0 Ring 1 4.9.0.0 Add (contact for that ringtone) 4.9.0.0.0 First contact to select 4.9.0.0.1 - Second through 4.9.0.0.99 One-hundredth contact to select 4.9.1 Ring 2 4.9.1.0 Add (contact for that ringtone) 4.9.1.0.0 First contact to select 4.9.1.0.1 - Second through 4.9.1.0.99 One-hundredth contact to select...
- Page 64 Alarms Alarm No. 1 5.0.0 Date 5.0.1 Time 5.0.2 Ringtone 5.0.2.0 Ring 1 5.0.2.1 Ring 2 5.0.2.2 Ring 3 5.0.3 Repeat 5.0.3.0 Off 5.0.3.1 Once 5.0.3.2 Weekly 5.0.4 Reminder 5.1-29 Alarm Nos. 2 to 30 Help (Help text for) Call Log (Help text for) Contacts (Help text for) Messages (Help text for) Settings...
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