NETGEAR Nighthawk X8 AC5300 Tri-Band User Manual
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NETGEAR Nighthawk X8 AC5300 Tri-Band User Manual

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Nighthawk X8
AC5300 Tri-Band
WiFi Router

User Manual

Model R8500
September 2015
202-11555-01
350 E. Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR Nighthawk X8 AC5300 Tri-Band

  • Page 1: User Manual

    Nighthawk X8 AC5300 Tri-Band WiFi Router User Manual Model R8500 September 2015 202-11555-01 350 E. Plumeria Drive San Jose, CA 95134...
  • Page 2 For regulatory compliance information, visit http://kb.netgear.com/app/answers/detail/a_id/11621.. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non_NETGEAR trademarks are used for reference purposes only.

  • Page 3: Table Of Contents

    Use a Web Browser to Access the Router............20 Automatic Internet Setup.................20 Log In to the Router..................21 Change the Language..................21 Access the Router With NETGEAR genie Apps..........22 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard................24 Manually Set Up the Internet Connection............24 Specify an Internet Connection Without a Login..........25...
  • Page 4 Allow or Block Access to Your Network..............46 Use Keywords to Block Internet Sites..............48 Block Services From the Internet.................50 Delete Keywords From the Blocked List...............51 Avoid Blocking on a Trusted Computer..............52 Manage Network Access Control Lists..............53 Schedule When to Block Internet Sites and Services..........54 Set Up Security Event Email Notifications............55 Chapter 5 Tri-Band WiFi Connections Tri-Band WiFi......................59...
  • Page 5 Erase the Current Configuration Settings............119 Restore Configuration Settings..............119 Set Up Remote Management................120 Use Remote Access..................122 Access the Router with NETGEAR genie Apps..........122 Remotely Access Your Router Using the genie App..........122 Chapter 9 Share USB Storage Devices Attached to the Router USB Device Requirements................124 Connect a USB Device to the Router..............124...
  • Page 6 View or Change the Status of a Printer..............158 Use the Scan Feature of a Multifunction USB Printer........159 Change NETGEAR USB Control Center Settings..........159 Turn Off Automatic Startup for NETGEAR USB Control Center....159 Change the Language for the NETGEAR USB Control Center....160 Specify the USB Control Center Time-Out............160 Chapter 13 Use VPN to Access Your Network Set Up a VPN Connection..................162...
  • Page 7 Use a VPN Tunnel to Access Your Internet Service at Home......170 Chapter 14 Customize Internet Traffic Rules for Ports Set Up Port Forwarding to a Local Server............172 Edit a Port Forwarding Service................174 Delete a Port Forwarding Entry................174 Application Example: Make a Local Web Server Public........175 How the Router Implements the Port Forwarding Rule........175 Port Triggering....................176 Add a Port Triggering Service................176...

  • Page 8: The Nighthawk X8 Ac5300 Tri-Band Wifi Router Is The Next Wave In Wifi With Tri-Band Quad Stream Performance

    Hardware Setup The Nighthawk X8 AC5300 Tri-Band WiFi Router is the next wave in WiFi with Tri-Band Quad Stream performance, Nighthawk delivers combined WiFi speeds of up to 5.3 Gbps. Four external active antennas combined with four internal antennas amplify and maximize WiFi range. The X8’s powerful 1.4 Ghz dual-core processor gives you a high-performance networking engine for faster connections.

  • Page 9: Unpack Your Router

    Unpack Your Router Your package contains the Nighthawk X8 AC5300 Tri-Band WiFi Router, the power adapter, and a yellow Ethernet cable. Figure 1. Package contents Front View The status LEDs are located on the top of the router. Buttons are on the front, and the USB ports are on the right panel.
  • Page 10 Table 1. LED descriptions Description • Solid amber. The router is starting. Power • Blinking amber. The firmware is upgrading, or the Reset button was pressed. • Solid white. The router is ready. • Blinking white. The firmware is corrupted. •...

  • Page 11: Usb Ports On The Right Panel

    Description • Solid white. A USB device is connected and is ready. USB 3.0 port 1 and USB 2.0 port 2 • Blinking. A USB device is plugged in and is trying to connect. • Off. No USB device is connected, or someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device.

  • Page 12: Rear Panel

    Figure 3. A USB 3.0 port and a USB 2.0 port are located on the right Rear Panel The rear panel connections and buttons are shown in the following figure. Figure 4. Rear panel Position Your Router The router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your router.

  • Page 13: Cable Your Router

    Additionally, other WiFi access points in and around your home might affect your router’s signal. WiFi access points are routers, repeaters, WiFi range extenders, and any other device that emits a WiFi signal for network access. Position your router according to the following guidelines: •...

  • Page 14: How Active Antennas Improve Wifi Performance

    Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router. Connect the power adapter to your router and plug the power adapter into an outlet. Press the Power On/Off button on the rear panel of the router. To change the LED mode, press the LED button on the front panel.

  • Page 15: Position The Active Antennas

    The router receives a much cleaner and less noisy signal for amplification, significantly improving the received signal and providing a clean, powerful signal that extends WiFi coverage and performance. Active antennas help reduce the mismatch between the sent and the received signal by compensating for the relatively poor WiFi on the client side.This WiFi improvement is seen across all devices-new and old but helps mobile devices the most, which present the greatest connectivity challenges today.
  • Page 16 Hardware Setup...
  • Page 17 18 • Types of Logins on page 19 • Use a Web Browser to Access the Router on page 20 • Change the Language on page 21 • Access the Router With NETGEAR genie Apps on page 22...

  • Page 18: Connect To The Network

    Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).

  • Page 19: Wifi Connection Using Wps

    WiFi Connection Using WPS You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: Make sure that the router is receiving power (its Power LED is lit). Check the WPS instructions for your computer or WiFi device.

  • Page 20: Use A Web Browser To Access The Router

    ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in. NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.

  • Page 21: Log In To The Router

    183. If problems persist, register your NETGEAR product and contact NETGEAR technical support. When the router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app.

  • Page 22: Access The Router With Netgear Genie Apps

    Easily manage router features like Live Parental Controls, guest access, Internet traffic meter, speed test, and more. To use the genie app to access the router: Visit the NETGEAR genie web page at www.NETGEAR.com/genie. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer. Launch the genie app.
  • Page 23 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with a web browser.You can also customize or specify your Internet settings. This chapter contains the following sections: •...

  • Page 24: Use The Internet Setup Wizard

    The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration. When the router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app.

  • Page 25: Specify An Internet Connection Without A Login

    Specify an Internet Connection Without a Login To specify the Internet connection settings: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin.

  • Page 26: Specify An Internet Connection That Uses A Login

    Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Cannot Access the Internet on page 183 Specify an Internet Connection That Uses a Login To view or change the basic Internet setup: Launch a web browser from a computer or WiFi device that is connected to the network.
  • Page 27 From the Internet Service Provider menu, select the encapsulation method: PPPoE, L2TP, or PPTP. In the Login field, enter the login name that your ISP gave you. This login name is often an email address. In the Password field, type the password that you use to log in to your Internet service. If your ISP requires a service name, type it in the Service Name (if Required) field.

  • Page 28: Specify Ipv6 Internet Connections

    Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Cannot Access the Internet on page 183. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if the router does not detect it automatically.
  • Page 29 • Set Up an IPv6 PPPoE Internet Connection on page 38 • Set Up an IPv6 6rd Internet Connection on page 39 Click the Apply button. Your settings are saved. Specify Your Internet Settings...

  • Page 30: Requirements For Entering Ipv6 Addresses

    Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address: •...

  • Page 31: Use Auto Detect For An Ipv6 Internet Connection

    • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. •...
  • Page 32 The BASIC Home page displays. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select Auto Detect. The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. •...

  • Page 33: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Set Up an IPv6 6to4 Tunnel Internet Connection The remote relay router is the router to which your router creates a 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection. To set up an IPv6 Internet connection by using a 6to4 tunnel: Launch a web browser from a computer or WiFi device that is connected to the network.

  • Page 34: Set Up An Ipv6 Dhcp Internet Connection

    • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.
  • Page 35 From the Internet Connection Type menu, select DHCP. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 36: Set Up An Ipv6 Fixed Internet Connection

    If you do not specify an ID here, the router generates one automatically from its MAC address. Click the Apply button. Your settings are saved. Set Up an IPv6 Fixed Internet Connection To set up a fixed IPv6 Internet connection: Launch a web browser from a computer or WiFi device that is connected to the network.

  • Page 37: Set Up An Ipv6 Pass Through Internet Connection

    Note If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page. (See Manually Set Up the Internet Connection on page 24.) Select an IP Address Assignment radio button: •...

  • Page 38: Set Up An Ipv6 Pppoe Internet Connection

    Your settings are saved. Set Up an IPv6 PPPoE Internet Connection To set up a PPPoE IPv6 Internet connection: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password.

  • Page 39: Set Up An Ipv6 6Rd Internet Connection

    This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field.
  • Page 40 • Auto mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4 option, auto detect selects the IPv6 as 6rd tunnel setting. The router uses the 6rd option information to establish the 6rd connection. • Manual mode.

  • Page 41: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 42 Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. Specify Your Internet Settings...
  • Page 43 Application 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not send or receive large email attachments, for example. 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL.
  • Page 44 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls on page 45 • Allow or Block Access to Your Network on page 46 •...

  • Page 45: Set Up Parental Controls

    Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Live Parental Controls website, where you can learn more about Parental Controls and download the application. After you set up and enable parental controls, you can change the web filtering level for each device on the network through the network map page on the genie app.

  • Page 46: Allow Or Block Access To Your Network

    Complete the fields. Click the Next button. After you log on or create your account, the filtering level page displays. Select a filtering level and click the Next button. The Setup is complete page displays. Click the Take me to the status screen button. The Status page displays.
  • Page 47 Select ADVANCED > Security > Access Control. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list. Select an access rule: •...

  • Page 48: Use Keywords To Block Internet Sites

    Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule. To block Internet sites: Launch a web browser from a computer or wireless device that is connected to the network. Enter http://www.routerlogin.net.
  • Page 49 Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. Click the Apply button. Keyword blocking takes effect. Control Access to the Internet...

  • Page 50: Block Services From The Internet

    Block Services From the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: Launch a web browser from a computer or wireless device that is connected to the network. Enter http://www.routerlogin.net.

  • Page 51: Delete Keywords From The Blocked List

    Click the Add button. To add a service that is in the Service Type menu, select the application or service. The settings for this service automatically display in the fields. To add a service or application that is not in the menu, select User Defined, and do the following: If you know that the application uses either TCP or UDP, select the appropriate protocol.

  • Page 52: Avoid Blocking On A Trusted Computer

    A login window opens. Enter the router user name and password. The user name is admin. The default password is admin. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Security > Block Sites. The Block Sites page displays.

  • Page 53: Manage Network Access Control Lists

    Your settings are saved. Manage Network Access Control Lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net.

  • Page 54: Schedule When To Block Internet Sites And Services

    The list displays. Select the check box for a device. Use the Add button, Edit button, and Remove from the list button as needed. Click the Apply button. Your changes take effect. Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services.

  • Page 55: Set Up Security Event Email Notifications

    Select ADVANCED > Security > Schedule. Specify when to block keywords and services: • Days to Block. Select the check box for each day that you want to block the keywords, or select the Every Day check box, which automatically selects the check boxes for all days. •...
  • Page 56 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Security > E-mail. Select the Turn E-mail Notification On check box. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).
  • Page 57 From Send logs according to this schedule menu, select the schedule type. From the Day menu, select the day. From the Time menu, select the time, and select the am or pm radio button. Click the Apply button. Your settings are saved. Logs are sent automatically according to the schedule that you set.
  • Page 58 Tri-Band WiFi Connections This chapter explains how the router manages WiFi connections for its WiFi bands and how you can control the relevant router settings. The chapter contains the following sections: • Tri-Band WiFi on page 59 • Smart Connect on page 62 •...

  • Page 59: Tri-Band Wifi

    Tri-Band WiFi Tri-band WiFi delivers 3.2 Gbps combined WiFi speeds through three dedicated WiFi bands—a 2.4 GHz band plus two 5 GHz bands. This additional 5 GHz WiFi band allows you to double the WiFi bandwidth for dual-band devices. Figure 6. Tri-band WiFi doubles the available bandwidth for dual-band devices Smart Connect intelligently selects the best WiFi band for each dual-band device to optimize connection speed and performance based on that device’s speed and performance capabilities.
  • Page 60 band, they must share the bandwidth. If four devices connect, then the router divides its 640 Mbps capacity by 5, as shown in the following figure. Figure 7. Dual-band WiFi network with one 5 GHz WiFi band That means that in the network shown, a computer with a 1,300 Mbps capacity provides an effective WiFi connection speed of 160 Mbps (13005 ), and other devices would also see their WiFi speeds divided by 5.

  • Page 61: Load Balancing

    Figure 8. A tri-band network includes two dedicated 5 GHz bands In this tri-band network, the first 5 GHz band provides a speed of 200 Mbps, and the second 5 GHz band provides a speed of 1,300 Mbps. The slower and faster devices are separated in different WiFi connections to ensure that you get the best speed on each device.

  • Page 62: Benefits Of Tri-Band Wifi

    Figure 9. Load balancing Slower devices like printers, older computers, or IP cameras connect to the 2.4 GHz band. The presence of two 5 GH bands prevents overloading when many devices use WiFi at the same time. Benefits of Tri-Band WiFi The tri-band WiFi network outperforms the dual-band network in several ways: •...

  • Page 63: Enable Or Disable Smart Connect

    iTunes Server lets you play music with your Windows or Mac iTunes app from a storage device that is connected to the router. You can also use the Apple Remote app from an iPhone or iPad to play music on any AirPlay devices, such as Apple TV or AirPlay-supported receivers.

  • Page 64: Beamforming

    The BASIC Home page displays. Select Wireless. The Wireless Setup page displays. Select or clear the the Smart Connect – One Wireless Network Name (SSID) for both 5 GHz radios check box. Selecting this check box turns on Smart Connect and clearing this check box turns off Smart Connect. Click the Apply button.
  • Page 65 Your settings are saved. Tri-Band WiFi Connections...
  • Page 66 Network Settings The router comes ready for WiFi, Ethernet, and USB connections. You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings. This chapter includes the following sections: •...

  • Page 67: View Or Change Wan Settings

    View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port.You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

  • Page 68: Set Up A Default Dmz Server

    • MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Change the MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU Size on page 41.

  • Page 69: Set Up Ethernet Port Aggregation

    2 Gbps with port aggregation. The maximum speed between port 4, 5 and 6 is limited to 1 Gbps. NETGEAR ReadyNAS equipment with two Ethernet ports such as model RN100/200/300/500/700 desktop series and the ReadyNAS RN2000/3000/4000 rack-mount series support Ethernet aggregation.
  • Page 70 To set up Ethernet port aggregation: If you are connecting a switch, make sure that the switch supports 802.3ad LACP. You must configure the switch before you connect the Ethernet cables to the router. WARNING: To avoid causing broadcast looping, which can shut down your network, do not connect an unmanaged switch to Ethernet aggregate port 1 and port 2 on the router.

  • Page 71: View Ethernet Port Aggregation Status

    View Ethernet Port Aggregation Status You can view the status of Ethernet aggregation for a device that is connected to the router's designated Ethernet aggregation ports. The device must support Ethernet aggregation. To view the status of the Ethernet port aggregation: Launch a web browser from a computer or WiFi device that is connected to the network.
  • Page 72 To change the LAN TCP/IP settings: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 73: Change The Router's Device Name

    Select the RIP direction: • Both. The router broadcasts its routing table periodically and incorporates information that it receives. • Out Only. The router broadcasts its routing table periodically. • In Only. The router incorporates the RIP information that it receives. Select a RIP version: •...

  • Page 74: Specify The Ip Addresses That The Router Assigns

    Your settings are saved. Specify the IP Addresses That the Router Assigns By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

  • Page 75: Disable The Dhcp Server Feature In The Router

    In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router.

  • Page 76: Manage Reserved Lan Ip Addresses

    Your settings are saved. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the computers can access the router. Manage Reserved LAN IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server.

  • Page 77: Edit A Reserved Ip Address

    The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew. Edit a Reserved IP Address To edit a reserved address entry: Launch a web browser from a computer or WiFi device that is connected to the network.

  • Page 78: Custom Static Routes

    Select the radio button next to the reserved address. Click the Delete button. The address is removed. Custom Static Routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: •...
  • Page 79 The BASIC Home page displays. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. Click the Add button. In the Route Name field, type a name for this static route (for identification purposes only). So limit access to the LAN only, select the Private check box. If the Private check box is selected, the static route is not reported in RIP.

  • Page 80: Edit A Static Route

    Edit a Static Route To edit a static route: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 81: Set Up A Bridge For A Port Group Or Vlan Tag Group

    In the table, select the radio button for the route. Click the Delete button. The route is removed from the table. Set Up a Bridge for a Port Group or VLAN Tag Group Some devices, such as an IPTV, cannot function behind the router’s network address translation (NAT) service or firewall.

  • Page 82: Set Up A Bridge For A Vlan Tag Group

    Select the By bridge group radio button. Select a Wired Ports check box or a Wireless check box: • If your device is connected to an Ethernet port on the router, select the Wired Ports check box that corresponds to the Ethernet port on the router to which the device is connected. •...
  • Page 83 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN / Bridge Settings page displays. Select the Enable VLAN/Bridge Group check box. Select the By VLAN tag group radio button.

  • Page 84: Use The Wps Wizard For Wifi Connections

    Field Description Priority Enter a value from 0 to 7. Select the check box for a wired LAN port or WiFi port. If your device is connected to an Ethernet port on the router, select the LAN port check box that corresponds to the Ethernet port on the router to which the device is connected.

  • Page 85: Specify Basic Wifi Settings

    • PIN Number. The page adjusts. Enter the client security PIN and click the Next button. Within two minutes, go to the client device and use its WPS software to connect to the WiFi network. The WPS process automatically sets up your computer with the network password when it connects. The router WPS page displays a confirmation message.
  • Page 86 Select Wireless. You can specify the settings for the 2.4 GHz, 5 GHz-1, and 5 GHz-2 bands. Your router might display information that is different from this example. From the Region menu, select your region. In some locations, you cannot change this setting. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box.
  • Page 87 Your settings are saved. If you connected to the WiFi network and you changed the SSID, you are disconnected from the network. Make sure that you can use WiFi to connect to the network's new new settings. If you cannot connect with WiFi, check the following: •...

  • Page 88: Change The Wifi Password Or Security Level

    Change the WiFi Password or Security Level Your router comes with preset WPA2 or WPA security. The password that you enter to connect to your network is unique to your router and is on the router label. We recommend that you use the preset security, but you can change the settings.

  • Page 89: Set Up A Guest Wifi Network

    Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select Wireless. Your router might display information that is different from this example. For the 2.4 GHz WiFi band, in the Wireless Network (2.4 GHz b/gn/n) section, select a setting from the Mode menu.
  • Page 90 Scroll to the section of the page for the guest WiFi network that you want to set up. The default guest WiFi network names (SSIDs) are as follows: • NETGEAR-Guest is for the 2.4 GHz WiFi band. • NETGEAR-5G-Guest is for the 5 GHz WiFi band.

  • Page 91: Control The Wifi Radios

    For the WiFi channel and mode, leave the default settings selected. Select a security option. The WPA2 options use the newest standard for the strongest security. Click the Apply button. Your settings are saved. Control the WiFi Radios The router’s internal WiFi radios broadcast signals in the 2.4 GHz and 5 GHz ranges. By default, they are on so that you can connect over WiFi to the router.

  • Page 92: Set Up A Wifi Schedule

    Select ADVANCED > Advanced Setup > Wireless Settings. Your router might display information that is different from this example. In the 2.4 GHz, 5 GHz-1, and 5 GHz-2 sections, select or clear the Enable Wireless Router Radio check boxes. Clearing these check boxes turns off the WiFi feature of the router for each band. Click the Apply button.

  • Page 93: Specify Wps Settings

    Click the Add a new period button. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the WiFi signal. Click the Apply button. The Wireless Settings page displays. Select the Turn off wireless signal by schedule check box to activate the schedule. Click the Apply button.

  • Page 94: Use The Router As A Wifi Access Point

    A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. TheWireless Settings page displays.
  • Page 95 To set up the router as an AP: Use an Ethernet cable to connect the yellow Internet port of this router to a LAN port in the other router. Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net.
  • Page 96 Select ADVANCED > Advanced Setup > Wireless AP. Select the Enable AP Mode check box. Scroll down and select an IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while this router is in AP mode.

  • Page 97: Use The Router In Bridge Mode

    Use the Router in Bridge Mode You can use your router in bridge mode to connect multiple devices with WiFi at the faster 802.11ac speed. To do this, you need two WiFi routers: one set up as a router and the other set up as a bridge. Figure 12.
  • Page 98 To set up bridge mode: Make a note of the WiFi settings of the other router to which this router will connect. You must know the SSID, WiFi security mode, WiFi password, and operating frequency (either 2.4 GHz or 5 GHz).
  • Page 99 The settings for the other router are saved and theWireless Settings page displays. Click the Apply button on the Wireless Settings page. Your settings are saved. Network Settings...
  • Page 100 Optimize Performance You can set up the router to optimize performance for applications such as Internet gaming, high definition video streaming, and VoIP communication. By default, the router uses Wi-Fi Multimedia Quality of Service (WMM QoS). This chapter contains the following sections: •...

  • Page 101: Use Dynamic Qos To Optimize Internet Traffic Management

    Use Dynamic QoS to Optimize Internet Traffic Management Dynamic Quality of Service (QoS) helps improve your router’s Internet traffic management capabilities through better application and device identification, bandwidth allocation, and traffic prioritization techniques. Dynamic QoS resolves traffic congestion when the Internet bandwidth is limited and different demands compete for bandwidth. Figure 13.

  • Page 102: Enable Or Disable The Automatic Qos Database Update

    Select the Enable Dynamic QoS check box. Specify your Internet bandwidth. You must specify your Internet bandwidth so that Dynamic QoS can perform bandwidth allocation and traffic prioritization. To allow Speedtest to detect your Internet bandwidth (recommended), do the following: For more accurate Speedtest results, make sure that no other devices are accessing the Internet.

  • Page 103: Manually Update The Dynamic Qos Database

    A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select Dynamic QoS. The Dynamic QoS screen displays. If you are using Dynamic QoS, the Enable Dynamic QoS check box is selected.

  • Page 104: Participate In Dynamic Qos Analytics

    Participate in Dynamic QoS Analytics NETGEAR uses a QoS database of the most popular applications and services to implement Dynamic QoS. As new applications and services become popular, we update this database and automatically update your router if you enabled Dynamic QoS.You can opt in to share aggregate QoS information to help improve the Dynamic QoS feature.

  • Page 105: Wi-Fi Multimedia Quality Of Service

    A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays.
  • Page 106 To disable WMM QoS: Launch an Internet browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.
  • Page 107 Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the Router Firmware on page 108 • Change the admin Password on page 108 •...

  • Page 108: Update The Router Firmware

    Update the Router Firmware The router firmware (routing software) is stored in flash memory. You might see a message at the top of the router pages when new firmware is available. You can respond to that message to update the firmware or you can check to see if new firmware is available and update your product.

  • Page 109: Set Up Password Recovery

    Note Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To set the password for the user name admin: Launch a web browser from a computer or WiFi device that is connected to the network.

  • Page 110: Recover The Admin Password

    To set up password recovery: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 111: View Router Status

    A login window opens. With your recovered password, log in to the router. View Router Status To view router status and usage information: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens.

  • Page 112: Display Internet Port Statistics

    Display Internet Port Statistics To display Internet port statistics: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 113: Check The Internet Connection Status

    • Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports. • Up Time. The time elapsed since this port acquired the link. • Poll Interval. The interval at which the statistics are updated on this page. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button.

  • Page 114: View And Manage Logs Of Router Activity

    In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. • Default Gateway. The IP address for the default gateway that the router communicates with. •...
  • Page 115 To view and manage logs: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 116: View Devices Currently On The Network

    View Devices Currently on the Network You can view all computers or devices that are currently connected to your network. To view devices on the network: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net.
  • Page 117 Select ADVANCED > Advanced Setup > Traffic Meter. Select the Enable Traffic Meter check box. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • Select the Traffic volume control by radio button and then select one of the following options: •...

  • Page 118: Manage The Router Configuration File

    To update the Traffic Statistics section, click the Refresh button. To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button. Manage the Router Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

  • Page 119: Erase The Current Configuration Settings

    Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network. (See Factory Settings on page 191.) To erase the configuration settings: Launch a web browser from a computer or WiFi device that is connected to the network.

  • Page 120: Set Up Remote Management

    WARNING: Do not interrupt the reboot process. Set Up Remote Management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. For information about remote access using Dynamic DNS, see Access USB Storage Devices Through the Internet on page 139.
  • Page 121 Select ADVANCED > Advanced Setup > Remote Management. Select the Turn Remote Management On check box. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the router’s remote management. Note For enhanced security, restrict access to as few external IP addresses as practical. Select one of the following: •...

  • Page 122: Use Remote Access

    For more information about how to update your router’s firmware, see Update the Router Firmware on page 108. To download the latest genie app for your computer or mobile device, visit netgear.com/genie. For more information about how to set up remote access using the genie app, visit kb.netgear.com/app/answers/detail/a_id/26253/.
  • Page 123 View or Change Network Folders on a USB Storage Device on page 131 • Remotely Access a USB Device Using ReadyCLOUD on page 133 • Safely Remove a USB Device on page 136 For more information about ReadySHARE features, visit www.netgear.com/readyshare.

  • Page 124: Usb Device Requirements

    The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.

  • Page 125: Access A Usb Storage Device Connected To The Router From A Windows Computer

    Figure 14. A USB 3.0 and USB 2.0 port are located on the side of the router To connect a USB device: Insert your USB storage drive into a USB port on the side panel of the router. If your USB device uses a power supply, connect it. You must use the power supply when you connect the USB device to the router.

  • Page 126: Map A Usb Device To A Windows Network Drive

    Enter \\readyshare in the dialog box. Click the OK button. A window automatically opens and displays the files and folders on the device. Map a USB Device to a Windows Network Drive To map the USB device to a Windows network drive: Connect a USB storage device to a USB port on the router.

  • Page 127: Back Up Windows Computers With Readyshare Vault

    If you set up access control on the router and you allowed your Mac to access the network, select the Registered User radio button and enter admin for the name and password for the password. For more information about access control, see the user manual, which is available online at http://downloadcenter.netgear.com or through a link in the router’s user interface.

  • Page 128: Back Up Mac Computers With Time Machine

    Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB HDD to do the Time Machine backup for the first time. Use a blank partition to prevent some issues during backup using Time Machine. The router supports GUID or MBR partitions.

  • Page 129: Use Time Machine To Back Up Onto A Usb Hard Disk

    Click the Power Adapter tab. Select the Wake for Wi-Fi network access check box. Click the back arrow to save the changes and exit the screen. Modify your security settings: From the System Preferences window, select Security & Privacy. The Security & Privacy page displays. Click the Advanced button at the bottom of the page.

  • Page 130: Use Ftp Within The Network

    From the Apple menu, select System Preferences. The System Preferences window displays. Select Time Machine. The Time Machine window displays. Click the Select Backup Disk button and select your USB HDD from the list. Click the Use Disk button. Note If you do not see the USB partition that you want in the Time Machine disk list, go to Mac Finder and click that USB partition.

  • Page 131: View Or Change Network Folders On A Usb Storage Device

    View or Change Network Folders on a USB Storage Device You can view or change the network folders on a USB storage device connected to the router. To view or change network folders: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net.

  • Page 132: Add A Network Folder On A Usb Storage Device

    Add a Network Folder on a USB Storage Device You can add network folders on a USB storage device connected to the router USB ports. To add a network folder: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net.

  • Page 133: Edit A Network Folder On A Usb Storage Device

    Remotely Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and register your router.

  • Page 134: Create A Readycloud Account

    A ReadyCLOUD app is also available for Windows computers, Android mobile devices, and iOS mobile devices. For more information about setting up ReadyCLOUD, see the ReadyCLOUD for Routers User Manual, which is available online at downloadcenter.netgear.com. Create a ReadyCLOUD Account To create a ReadyCLOUD account: Launch a web browser from a computer or WiFi device.
  • Page 135 If your USB storage device uses a power supply, you must use it when you connect the USB storage device to the router. When you connect the USB storage device to the router’s USB port, it might take up to two minutes before it is ready for sharing.

  • Page 136: Safely Remove A Usb Device

    Always On. This change is required for ReadyCLOUD to remotely access the USB storage device. After registration, visit readycloud.netgear.com. Click the Sign In link, enter your ReadyCLOUD user name and password, and click the Sign In button.
  • Page 137 This takes the device offline. Physically disconnect the USB device. Share USB Storage Devices Attached to the Router...

  • Page 138: Internet

    Use Dynamic DNS to Access USB Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access USB devices attached to the router’s USB ports when you’re not home. This chapter includes the following sections: • Access USB Storage Devices Through the Internet on page 139 •...

  • Page 139: Access Usb Storage Devices Through The Internet

    Access USB Storage Devices Through the Internet You can access USB devices through the Internet when you’re not home. To access devices from a remote computer: Launch a web browser on a computer that is not on your home network. Connect to your home router: •...

  • Page 140: Set Up Ftp Access Through The Internet

    With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings. See Set Up a New Dynamic DNS Account on page 141.

  • Page 141: Dynamic Dns

    Internet. Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account: Launch a web browser from a computer or WiFi device that is connected to the network.

  • Page 142: Specify A Dns Account That You Already Created

    Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR No-IP, or Dyn, you can set up the router to use your account.
  • Page 143 For a No-IP or Dyn account, in the User Name field, type the user name for your account. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 144: Change The Dynamic Dns Settings

    Click the Apply button. Your settings are saved. Set Up Your Personal FTP Server To set up your personal account and use FTP: Get your NETGEAR Dynamic DNS domain name. Dynamic DNS on page 141. Make sure that your Internet connection is working.
  • Page 145 Set Up FTP Access Through the Internet on page 140. On a remote computer with Internet access, you can use FTP to access your router using ftp://yourname.mynetgear.com. Use Dynamic DNS to Access USB Storage Devices Through the Internet...

  • Page 146: Chapter 11 Use The Router As A Media Server

    Use the Router as a Media Server The router comes set up to work as a ReadyDLNA media server. You can set up the router to play music from iTunes Server and media from TiVo. This chapter contains the following sections: •...

  • Page 147: Specify Readydlna Media Server Settings

    Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: Launch a web browser from a computer or WiFi device that is connected to the network.

  • Page 148: Set Up The Router's Itunes Server With Itunes

    Figure 16. Play music on a USB device with iTunes Set Up the Router's iTunes Server with iTunes You can play music from a USB device that is connected to your router with iTunes on your Windows or Mac computer using Home Sharing.

  • Page 149: Set Up The Router's Itunes Server With The Remote App

    Select ADVANCED > USB Functions > ReadySHARE Storage. The USB Storage (Advanced Settings) page displays. Select the Media Server tab The Media Server (Settings) page displays. Select the Enable iTunes Media Server (Music Only) check box and click the Apply button. Your settings are saved.
  • Page 150 Click the Add a Device button. Specify the passcode in the router to set up your iTunes server. Launch a web browser from a computer or WiFi device that is connected to your router's network. Enter http://www.routerlogin.net . A login window opens. Enter the router user name and password.

  • Page 151: Play Media From A Usb Device On Tivo

    The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > USB Functions > ReadySHARE Storage. The USB Storage (Advanced Settings) page displays. Select the Media Server tab. The Media Server (Settings) page displays.

  • Page 152: Play Videos On Tivo

    The BASIC Home page displays. Select ADVANCED > USB Functions > ReadySHARE Storage. The USB Storage (Advanced) Settings page displays. Select the Media Server tab. The Media Server (Settings) page displays. Make sure that the Enable TiVo support check box is selected. If you changed the settings, click the Apply button.

  • Page 153: Play Music Or View Photos On Tivo

    Play Music or View Photos on TiVo To play music or view photos: On the TiVo, select TiVo Central > Music, Photos, & Showcases. Select an item to play or watch. Use the Router as a Media Server...

  • Page 154: Share A Usb Printer

    The ReadySHARE Printer utility lets you share a USB printer that is connected to the USB port on your router. You can share this USB printer among the Windows and Mac computers on your network. For more information about the features available in the NETGEAR USB Control Center, see the ReadySHARE Printer User Manual, which is available at http://downloadcenter.netgear.com.

  • Page 155: Install The Printer Driver And Cable The Printer

    The utility works on Windows and Mac computers. To download the utility: Visit www.netgear.com/readyshare. Click the PRINT - Learn how you can print wirelessly from many devices link. Click one of the following links to download the ReadySHARE Printer utility setup file: •...

  • Page 156: Install The Readyshare Printer Utility

    NETGEAR USB Control Center on your computer. To install the utility: If necessary, unzip the ReadySHARE Printer utility setup file Double-click the ReadySHARE Printer utility setup file that you downloaded. Follow the wizard instructions to install the NETGEAR USB Control Center. Share a USB Printer...

  • Page 157: Print Using The Netgear Usb Control Center

    The USB printer connected to the router displays in the NETGEAR USB Control Center window. Some firewall software, such as Comodo, blocks the NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed on the page, you can disable the firewall temporarily to allow the utility to work.

  • Page 158: View Or Change The Status Of A Printer

    If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the printer status. To release the printer so that all computers on the network can use it, click the Disconnect button.

  • Page 159: Use The Scan Feature Of A Multifunction Usb Printer

    The scanner window opens so that you can use the USB printer for scanning. Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.

  • Page 160: Change The Language For The Netgear Usb Control Center

    Select Tools > Configuration. From the Language menu, select a language. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. Specify the USB Control Center Time-Out Specify the time-out to release the printer connection.
  • Page 161 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. The chapter includes the following sections: • Set Up a VPN Connection on page 162 •...

  • Page 162: Set Up A Vpn Connection

    To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address to connect to your home network.

  • Page 163: Install Openvpn Software On Your Computer

    The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VPN Service. The VPN page displays. Select the Enable VPN Service check box. By default, the VPN uses the UDP service type and uses port 12974.
  • Page 164 To install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. Click the Next button. Read the License Agreement and click the I Agree button. Leave the check boxes selected as shown, and click the Next button. Use VPN to Access Your Network...
  • Page 165 In the local area connection list, find the local area connection with the device name TAP-Windows Adapter. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail.

  • Page 166: Use A Vpn Tunnel

    Use a VPN Tunnel After you set up the router to use VPN and install the OpenVPN application on your computer, you can open a VPN tunnel from your computer to your router over the Internet. For the VPN tunnel to work, the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected.
  • Page 167 To open a VPN tunnel: Launch the OpenVPN application with administrator privileges. The OpenVPN icon displays in the Windows taskbar. You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box.Then every time you use this shortcut, OpenVPN automatically runs with administrator privileges.

  • Page 168: Use Vpn To Access The Router's Usb Device And Media

    Use VPN to Access the Router’s USB Device and Media To access a USB device and download files: In Windows file manager, select the Network folder. The network resources display. The ReadySHARE icon is in the Computer section and the remote R8500 icon is in the Media Devices section (if DLNA is enabled in the router).

  • Page 169: Block Vpn Client Internet Access In The Router

    Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VPN Service. The VPN page displays. Select the Enable VPN Service radio button.

  • Page 170: Use A Vpn Tunnel To Access Your Internet Service At Home

    Scroll down to the Clients will use this VPN connection to access section, and select the Home Network only radio button. This is the default setting. The VPN connection is only to your home network, not to the Internet service for your home network.

  • Page 171: Chapter 14 Customize Internet Traffic Rules For Ports

    Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Set Up Port Forwarding to a Local Server on page 172 •...

  • Page 172: Set Up Port Forwarding To A Local Server

    Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
  • Page 173 In the Server IP Address field, enter the IP address of the computer that will provide the service. Click the Add button. The service displays in the menu. Customize Internet Traffic Rules for Ports...

  • Page 174: Edit A Port Forwarding Service

    Edit a Port Forwarding Service To edit a port forwarding entry: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin.

  • Page 175: Application Example: Make A Local Web Server Public

    Leave the Port Forwarding radio button selected. In the table, select the radio button next to the service name. Click the Delete Service button. The service is deleted. Application Example: Make a Local Web Server Public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.

  • Page 176: Port Triggering

    Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases: • An application must use port forwarding to more than one local computer (but not simultaneously). • An application must open incoming ports that are different from the outgoing port. With port triggering, the router monitors traffic to the Internet from an outbound “trigger”...
  • Page 177 Click the Add Service button. In the Service Name field, type a descriptive service name. From the Service User menu, select a user option: • Any (the default) allows any computer on the Internet to use this service. • Single address restricts the service to a particular computer. From the Service Type menu, select TCP or UDP or TCP/UDP (both).

  • Page 178: Enable Port Triggering

    Enable Port Triggering To enable port triggering: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net . A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.
  • Page 179 An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.”...

  • Page 180: Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. The chapter contains the following sections: •...

  • Page 181: Quick Tips

    Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on. Wait two minutes. Turn on the router and wait two minutes.

  • Page 182: Power Led Is Off Or Blinking

    Settings on page 191. If the error persists, a hardware problem might be the cause. Contact technical support at www.netgear.com/support. LEDs Never Turn Off When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on, this indicates a fault within the router.

  • Page 183: 2.4 Ghz, 5 Ghz-1, And 5 Ghz-2 Wifi Leds Are Off

    2.4 GHz, 5 GHz-1, and 5 GHz-2 WiFi LEDs Are Off If these LEDs stay off, check to see if someone pressed the WIFI button on the front of the router. This button turns the WiFi radios in the router on and off. These LEDs are lit when the WiFi radios are turned on. Internet or Ethernet Port LEDs Are Off If the Internet LED or the Ethernet port LEDs does not light when the Ethernet connection is made, check the following:...
  • Page 184 To check the WAN IP address: Launch a web browser from a computer or wireless device that is connected to the network. Select an external site such as www.netgear.com. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password.
  • Page 185 If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.

  • Page 186: Troubleshoot Internet Browsing

    Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for one of the following reasons: • The traffic meter is enabled, and the limit was reached. By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can resume Internet access.

  • Page 187: Changes Not Saved

    If the router is not connected, click the Connect button. The router continues to attempt to connect indefinitely. If you cannot connect after several minutes, the router might be set up with an incorrect service name, user name, or password, or your ISP might be experiencing a provisioning problem. Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network.

  • Page 188: Test The Lan Path To Your Router

    Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly. To ping the router from a Windows computer: From the Windows toolbar, click the Start button and select Run. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net Click the OK button.
  • Page 189 If the path is functioning correctly, messages display that are similar to those shown in Test the LAN Path to Your Router on page 188. If you do not receive replies, check the following: • Check that IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel.

  • Page 190: Chapter 16 Supplemental Information

    Supplemental Information This appendix includes technical information about your router. The appendix covers the following topics: • Factory Settings on page 191 • Technical Specifications on page 192...

  • Page 191: Factory Settings

    Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets and returns to the factory configuration settings shown in the following table.

  • Page 192: Technical Specifications

    Feature Default Behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel Auto for 2.4GHz, CH 44 for WW SKU and CH 153 for North America SKU Operating mode Up to 600 Mbps at 2.4 GHz, 1733 Mbps at 5 GHz...
  • Page 193 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. Supplemental Information...

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