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Installation Guide
V90
PCI
Data/Fax Modem
July 1999

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Summary of Contents for Aureal VCom V90 PCI

  • Page 1 Installation Guide ™ Data/Fax Modem July 1999...
  • Page 2 However, Aureal Inc. assumes no responsibility for any inaccura- cies that may be contained in this manual. In no event will Aureal Inc. be liable for direct, indirect, special, inci- dental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
  • Page 3 (5.0). Contact your telephone service provider to determine (by the total RENs) the number of devices that may be connected to a line. Aureal Inc. Vcom V90 PCI Modem Installation Guide...
  • Page 4 If you experience problems with the Vcom V90 Data/Fax software modem and require repair or warranty informa- tion, please contact Aureal Inc. at (510) 252-4332. If the modem is causing harm to the telephone network, your telephone service provider may request that you dis- connect the modem until the problem is resolved.
  • Page 5 On the lower left, backside of the PCB is a label that contains, among other information, the FCC registration num- ber and the ringer equivalence number (REN) for this equipment. For warranty repair, please see the above section: Warranty. Aureal Inc. Vcom V90 PCI Modem Installation Guide...
  • Page 6: Table Of Contents

    Before Installing ......... . 2 Installing the Vcom V90 PCI Modem Hardware ..... . 3 Installing the Drivers ...................
  • Page 7: System Requirements

    2. Use the Acrobat Reader to open the Acrobat file (.pdf). The file may be located in the \Manual directory of the Vcom V90 driver CD. For example: \Manual\English.pdf Aureal Inc. Vcom V90 PCI Modem Installation Guide...
  • Page 8: Installing The Hardware

    • Handle plug-in cards by their edges and do not directly touch exposed compo- nents or connector contacts. • Please read the readme file on the installation CD. It contains the latest informa- tion about your Vcom V90 PCI modem card. Vcom V90 PCI Modem Installation Guide Aureal Inc.
  • Page 9: Installing The Vcom V90 Pci Modem Hardware

    Installing the Hardware Installing the Vcom V90 PCI Modem Hardware IMPORTANT: Static charges can damage electronic components. Ground yourself by touching the computer's metal case or back bracket before handling any card. 1. Shut down, turn off, and unplug Vcom V90 Card Internal Connections your computer.
  • Page 10 7. Connect the jack with the symbol on the back plate of the card to your telephone. Use the telephone cable provided with your modem card. 8. Turn on your computer. Back Plate Connectors Vcom V90 PCI Modem Installation Guide Aureal Inc.
  • Page 11: Installing The Drivers

    Installing the Drivers Installing the Drivers This section describes the driver installation procedure for your Vcom V90 PCI modem card. Review the following procedures carefully and choose the procedure for the oper- ating system you are using on your computer. If you are unsure of which operating system you are using, see “Before Installing”...
  • Page 12: Windows 95 Osr2.X (Version 4.00.950 B Or 4.00.950 C) Driver Installation

    Windows 95 OSR2.x (version 4.00.950 B or 4.00.950 C) Driver Installatio After starting your computer, Windows starts the Update Device Driver Wizard. 1. Insert the Vcom V90 PCI modem installation CD into your CD-ROM drive and click Next. Windows now searches for the location of the driver files. Wait a few moments until you see the Other Locations button before continuing.
  • Page 13: Windows 98 Driver Installation

    Windows 98 Driver Installation After starting your computer, Windows starts the Add New Hardware wizard. 1. Insert the Vcom V90 PCI modem installation CD into your CD-ROM drive and click Next. Windows prompts you with two options for finding the drivers.
  • Page 14: Verifying Your Modem Installation

    Verifying Your Modem Installation Verifying Your Modem Installation After installing your Vcom V90 PCI modem you should verify that it has been installed properly 1. Open the Control Panel window. To open the Control Panel window, click Start | Settings | Control Panel on the taskbar.
  • Page 15: Uninstalling The Vcom V90 Pci Modem

    If you want to install another modem card or if there is a problem with the installa- tion, you may need to uninstall the Vcom V90 PCI software modem. This is a two part process. First you remove the modem drivers, then remove the modem hardware.
  • Page 16: Removing The Modem Hardware

    2. Unplug the power cable from your computer. 3. Remove the computer cover. 4. Remove the Vcom V90 PCI software modem card. You can now put your computer back together and restart your computer. Vcom V90 PCI Modem Installation Guide...
  • Page 17: Troubleshooting

    Troubleshooting Troubleshooting Please read the readme file located on your Vcom V90 PCI modem installation CD. It contains the latest information and known issues regarding your Vcom V90 PCI modem card. Before checking anything else, check the following: • All your connections are good (cables, card, etc.) •...
  • Page 18: There Is A Conflict With My Modem

    Select the resource type that is causing the conflict and click Change Setting. Change the value until no devices are conflicting. If you can’t change the modem device setting, try changing the settings of the device that is conflicting with the modem. Vcom V90 PCI Modem Installation Guide Aureal Inc.
  • Page 19: My Modem Isn't Working

    12. • Check the settings for your PCI BIOS. Make sure that the PCI slot used by Vcom V90 PCI modem is properly configured and enabled. If you have an older PCI BIOS you may need to obtain an upgrade from you system or BIOS manufacturer.
  • Page 20: Accessing The Online Help

    Customer Support For customer support, please contact your computer vendor for support. Aureal does not provide phone or e-mail support; however, you may refer to the Aureal website for the latest support FAQs and drivers for Aureal-based products. World Wide Web: www.aureal.com...
  • Page 21 Customer Support Aureal Inc. Vcom V90 PCI Modem Installation Guide...
  • Page 22 Customer Support Vcom V90 PCI Modem Installation Guide Aureal Inc.

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