Advertisement
Before Sending the Blender for Service...
Problem
Cause
The plug is not properly connected to
The appliance is not working
socket.
when pressing the bottle.
The ingredients are too big or too hard.
The blades do not turn
smoothly.
The blade unit is not fastened properly.
The ingredients are stuck at the side of
Ingredients are stuck but
bottle and not falling to the blades.
blades are still turning.
The ingredients separated into two halves
after blending.
Too little ingredients
Unplug from the mains to stop
the appliance.
Too much ingredients
Ingredients are too big.
Blades stopped turning or
becomes very slow.
The bottle is not properly sitting on the
motor base.
Food is stuck between the blades and
blade unit.
Unplug from the mains to stop
the appliance.
The blade unit is damaged.
Too much ingredients.
Protective device activated
and the blender stopped.
Used the ingredients that is not allowed (as
detailed on P.4)
Unplug from the mains.
Wait for 30 min then restart.
Ingredients too hard and blocked the
blades from turning.
The blade unit is not fastened properly.
The ingredients leaked from
the blade unit.
Too much ingredients.
The lid was not fastened properly.
Abnormal smells coming
Have blended continuously for too long.
out from the motor base
Note: Warranty does NOT cover the consumable parts (e.g. blade unit, bottle, lids). Even within warranty
period if the consumable parts are damaged, you will be asked to purchase the parts from local
distributors or service centers.
Troubleshooting
Solutions
Connect the appliance to a mains socket
with correct 220-240v voltage
Reduce the size of ingredients.
Fasten the blade unit properly.
** If the blade unit was not properly
fastened, the blades would not turn.
Lift up the bottle and shake to mix the
ingredients.
Lift up the bottle and shake to mix the
ingredients.
Increase quantity of ingredients.
Press and pulse (1 sec) several times to
mix the ingredients.
Cut the ingredients smaller.
Make sure it sits vertically and properly to
the motor base.
Stop the appliance and remove the food.
Please contact the local distributor for
service.
Reduce ingredient quantity.
When the ingredients is sticky, too little
water, too hard or other banned substances,
this could cause abnormal operation.
Take out the stuck ingredients.
Fasten the blade unit.
Reduce ingredient quantity.
Fasten the lid.
The smell is from the motor where the oil is
evaporated under the heat generated by
prolonged usage.
Stop the appliance and cool it down for 30
minutes.
12
VBL-3
12
Hide quick links:
Advertisement
