Monster Power PRO 7000 Owner's Manual page 44

LIT_PRO7000_manual.qxd 11/10/2003 4:31 PM Page 38
FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event of a Product Defect, You must follow these instructions:
(1) Call 1-877-800-8989; (2) Give a detailed explanation of the Product Defect; (3) Obtain a Return Authorization
Number; (4) Return the Products, shipping prepaid by You, to Monster for verification of damage, along with a copy
of Your original sales receipts and proof of purchase (UPC label) for such Products, and printed Return
Authorization Number on the outside of the return package (the claim form will include instructions for return).
FURTHER PROCEEDINGS. Monster will reimburse You for any shipping costs that You incurred in accordance
with Monster's instructions and, at its discretion, either (a) direct You to obtain a repair estimate at a service center
for the Product; or, (b) make a payment to You in accordance with the scope of this Limited Warranty.
TIMING. If You bring a Formal Warranty Claim and fully comply with all terms and conditions of this Limited
Warranty, Monster will use its best efforts to provide You with a remedy within thirty (30) days after receipt of Your
Formal Warranty Claim (if You reside in the United States - forty-five (45) days if You reside elsewhere), unless
obstacles outside Monster's control delay the process.
Ver.092403.2 – US
©2003 Monster, LLC
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