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É4475842302:ËÍ
4475842302
Order no. 6463 7304 13 Part no. 447 584 23 02 Edition 10-15
Metris
Operator's Manual

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Summary of Contents for Mercedes-Benz 2016 Metris

  • Page 1 Metris Operator's Manual É4475842302:ËÍ 4475842302 Order no. 6463 7304 13 Part no. 447 584 23 02 Edition 10-15...
  • Page 2 WARNING 98 Vanderhoof Avenue Toronto, ON M4G 4C9 Warning notes make you aware of dangers Further information about Mercedes-Benz vehi- www.mercedes-benz.ca which could pose a threat to your health or cles and about Daimler AG can be found on the Customer Relations Department: life, or to the health and life of others.
  • Page 3 Welcome to the world of Mercedes-Benz Before you first drive off, read the Operator's Manual carefully and familiarize yourself with your vehicle. Please adhere to the information and warning notes in this Operator's Manual for your own safety and to ensure a longer operat- ing duration of the vehicle.
  • Page 4 Contents Index ............3 At a glance ........... 35 Introduction ......... 26 Safety ........... 44 Opening and closing ......68 Seats, steering wheel and mirrors ..84 Lights and windshield wipers .... 93 Climate control ......... 108 Driving and parking ......120 On-board computer and displays ..
  • Page 5: Table Of Contents

    Index Air bags 1, 2, 3 ... Deployment ........55 12 V socket ........232 Front air bag (driver, front passenger) ........50 Important safety notes ....49 Introduction ........48 ABS (anti-lock braking system) Occupant Classification System Display message (vehicle with (OCS) ..........
  • Page 6 Index Display messages (vehicle with- Transmission position display out steering wheel buttons) ... 200 (DIRECT SELECT lever) ....128 Function/notes ......150 Transmission positions ....128 ATTENTION ASSIST Transmission program display ..128 see ATTENTION ASSIST Transmission programs ....129 Authorized workshop Automatic transmission emer- see Qualified specialist workshop...
  • Page 7 Index Collision warning ......148 EBD ..........64 Display message ......216 Hill start assist ....... 123 Important safety notes ....146 Important safety notes ....137 Monitoring range of the sensors ..147 New brake pads/linings ....138 Notes/function ......146 Parking brake (notes) .....
  • Page 8 Index Windows ........257 Low-beam headlamps ....100 Wiper blades ........257 Overview of lamp types (front Cargo compartment bulbs) ..........100 Options .......... 235 Overview of lamp types (rear Seating ..........86 bulbs) ..........101 Cargo compartment lamp Parking lamps ........ 101 Changing bulbs ........
  • Page 9 Index Communications equipment Information on TEMPMATIC (air- conditioning system) ..... 109 Operation ........232 Overview of systems ...... 108 Type approval/frequency ....295 Consumption statistics Problem with the rear window defroster ........116 Fuel (vehicle with steering wheel Rear-compartment air condition- buttons) .........
  • Page 10 Index Problem (malfunction) ....144 Displaying (vehicle without steer- Resuming the stored speed ... 143 ing wheel buttons) ......173 DIRECT SELECT lever Setting a speed ......143 Storing and maintaining current Automatic transmission ....127 Display speed ..........143 Cup holder .........
  • Page 11 ........138 Fuel ..........137 New brake disks ......138 Low-beam headlamps ....137 New brake pads/linings ....138 Mercedes-Benz Service ....137 Off-road driving ......139 Driving off-road Overrun cut-off ......136 see Off-road driving Snow chains ........271 Driving on flooded roads ....
  • Page 12 Index Display message (vehicle without ECO start/stop function ....123 steering wheel buttons) ....193 Engine number ....... 296 Function/notes ........ 64 Irregular running ......126 ECO start/stop function Jump-starting ......... 263 Automatic engine start ....124 Operating safety ......30 Automatic engine switch-off ..
  • Page 13 Index Trailer stabilization ......66 Driving tips ........136 Warning lamp ......... 222 Fuel content display (vehicle with- Exhaust check ........136 out steering wheel buttons) ... 171 Exterior lighting Fuel gauge (vehicle with steering wheel buttons) ......... 38 see Lights Exterior mirrors Grade (gasoline) ......
  • Page 14 Index Handling control system Overview (vehicle with steering wheel buttons) ......... 38 ® see ESP (Electronic Stability Program) Overview (vehicle without steer- Hands-free system ing wheel buttons) ......36 see Mobile phone Warning and indicator lamps Hazard warning lamps ......95 (vehicle with steering wheel but- Head restraints tons) ..........
  • Page 15 Index Lights Display messages (vehicle with- out steering wheel buttons) ... 202 Activating/deactivating the inte- Position in the ignition lock .... 121 rior lighting delayed switch-off ..188 Kickdown ........... 130 Automatic headlamp mode ....94 Changing bulbs (halogen head- lamps) ..........
  • Page 16 Mercedes-Benz Commercial Van Occupant Classification System Center (OCS) see Qualified specialist workshop Conditions ........51 Mercedes-Benz Service24h ....263 Faults ..........55 Message memory Operation ......... 52 On-board computer (vehicle with System self-test ....... 53 steering wheel buttons) ....203...
  • Page 17 Index On-board computer (vehicle with- Operation ......... 52 out steering wheel buttons) System self-test ....... 53 Odometer Coolant temperature display Displaying (vehicle with steering menu ..........173 wheel buttons) ....... 178 Current fuel consumption menu ..173 Displaying (vehicle without steer- Date menu ........
  • Page 18 Index Information about body/equip- Driving system ....... 151 ment mounting directives ....31 Function/notes ......151 Notes on operating the vehicle ..29 Important safety notes ....151 Qualified specialist workshop ..30 Problem (malfunction) ....155 Registering your vehicle ....31 Range of the sensors .....
  • Page 19 Index Radio-wave reception/transmis- Replacing bulbs ......102 sion in the vehicle Switching on/off ......94 Rear rack Declaration of conformity ....30 Rail transport Notes ..........239 Rear racks see Transport by rail Rain sensor Maximum payload ......305 Rear view camera Setting the sensitivity ....
  • Page 20 Index Reserve (fuel tank) Seats see Fuel Adjusting (manually) ......85 Reserve fuel Adjusting lumbar support ....85 Display messages (vehicle with Adjusting the head restraint .... 89 steering wheel buttons) ....213 Armrest ..........90 Display messages (vehicle with- Cleaning the cover ......
  • Page 21 Index Side windows Speedometer Cleaning ......... 257 Activating/deactivating the addi- Convenience closing feature .... 82 tional speedometer (vehicle with Convenience opening feature ..82 steering wheel buttons) ....186 Hinged side windows ....... 81 Activating/deactivating the addi- Important safety information ... 81 tional speedometer (vehicle with- Opening/closing ......
  • Page 22 Index Buttons (on-board computer) ..176 Important safety notes ....78 Cleaning ......... 260 Opening dimensions ...... 303 Paddle shifters ....... 131 Opening/closing from the out- Steering wheel paddle shifters ..131 side ..........78 Stickers Problem (malfunction) ..... 78 Tank contents General safety notes ......
  • Page 23 Index Display messages (vehicle with GVWR (Gross Vehicle Weight Rat- steering wheel buttons) ....217 ing) (definition) ......286 Display messages (vehicle with- Important safety notes ....268 out steering wheel buttons) ... 200 Increased vehicle weight due to Important safety notes ....275 optional equipment (definition) ..
  • Page 24 Index Uniform Tire Quality Grading Transmission oil ......300, 301 Standards (definition) ....285 Transmission positions Wear indicator (definition) ..... 287 Automatic transmission ....128 Wheel and tire combination ... 292 Display (DIRECT SELECT lever) ..128 Wheel rim (definition) ....285 Transmission programs Tool Automatic transmission ....
  • Page 25 Index Setting the display unit (vehicle Equipment ........26 without steering wheel buttons) ..175 Limited Warranty ......26 Trip odometer Loading .......... 279 see Trip odometer Locking (in an emergency) ....70 Turn signal Locking (SmartKey) ......68 Changing bulbs (additional turn Lowering ........
  • Page 26 Index Mounting a wheel ......288 Removing a wheel ......289 Warning Removing and mounting the spare Stickers ........... 28 wheel ..........293 Warning and indicator lamps Snow chains ........271 ABS ..........222 Storing ........... 287 Brakes ........... 221 Tightening torque ......
  • Page 27: Index

    Index Replacing (windshield) ....104 Service indicator ......104 Workshop see Qualified specialist workshop...
  • Page 28: Introduction

    In California you are entitled to demand that Vehicle equipment your vehicle be exchanged or that the purchase or leasing price be refunded if Mercedes-Benz The Operating Instructions describe all models USA, LLC and/or authorized workshops or ser- and standard and optional equipment of your...
  • Page 29: Maintenance

    "Notice of Purchase of Used Please send written notification to: Car" from the Service and Warranty Information Mercedes-Benz USA, LLC booklet or phone the Mercedes-Benz Customer Customer Assistance Center Assistance Center (USA) on hotline number 1-800-FOR-MERCedes (1-800-367-6372) or...
  • Page 30: Stickers

    Introduction Proper use Do not store or transport any substances in the vehicle interior which are hazardous to Observe the following information when oper- health or react aggressively. ating your vehicle: These instructions must also be observed for the safety notes in these operating instruc- vehicles where the cargo compartment is not tions fully separated from the driver's cab.
  • Page 31: Important Safety Notes

    Introduction Operating safety and vehicle approval Operating conditions: avoid short trips as these increase fuel con- Important safety notes sumption. WARNING always make sure that the tire pressures If you do not have the prescribed service/ are correct. maintenance work or any required repairs do not carry any unnecessary weight.
  • Page 32: Declarations Of Conformity

    Qualified specialist workshops undesired operation. Changes or modifications not expressly approved by the party responsible A Mercedes-Benz Commercial Van Center is a for compliance could void the user’s authority to qualified specialist workshop. operate the equipment."...
  • Page 33: Add-On Equipment

    In the USA Mercedes-Benz can only inform you about vehi- Customer Assistance Center cle checks if it has your registration data. Mercedes-Benz USA, LLC...
  • Page 34: Genuine Parts

    Only use genu- emissions laws and regulations or the motor ine Mercedes-Benz parts or parts of equal qual- vehicle safety standards ity. Only use tires, wheels and accessories that...
  • Page 35: Rescue Card

    All genu- ment, intervention of stability control sys- ine Mercedes-Benz parts satisfy these require- tems ments. Make sure that all parts are suitable for ambient conditions, e.g. outside temperature your vehicle.
  • Page 36: Air Bags Deployment

    Data Retrieval CDR tool that is used to extract accident reports data from the EDR is commercially available, damage to the vehicle Mercedes-Benz USA, LLC ("MBUSA") expressly witness statements disclaims any and all liability arising from the extraction of this information by unauthorized Further additional functions that have been con- Mercedes-Benz personnel.
  • Page 37 Cockpit Cockpit Function Page Function Page Steering wheel paddle shift- • 12 V socket • Cigarette lighter • Cup holder Ignition lock • Ashtray Adjusts the steering wheel Combination switch Diagnostics connection PARKTRONIC warning indi- Opens the hood cators Applies the parking brake Horn Door control panel •...
  • Page 38: Instrument Cluster (Vehicle With Out Steering Wheel Buttons)

    Instrument cluster (vehicles without steering wheel buttons) Instrument cluster (vehicles without steering wheel buttons) Displays and controls Function Page Function Page Speedometer Selects a submenu or reset Display values Tachometer È f, g Selects the menu or display Adjusts the instrument clus- ter lighting Changes values or settings or scrolls in lists...
  • Page 39 Instrument cluster (vehicles without steering wheel buttons) Indicator and warning lamps Function Page Function Page 6 Restraint system ® å ESP ü Seat belt K High-beam headlamps ; Check Engine ® ÷ ESP ? Coolant #! Turn signal R Rear fog lamp Parking brake F (USA only) O Front fog lamps...
  • Page 40: Instrument Cluster (Vehicle With Steering Wheel Buttons)

    Instrument cluster (vehicles with steering wheel buttons) Instrument cluster (vehicles with steering wheel buttons) Displays and controls Function Page Function Page Speedometer Fuel level Fuel filler flap location indi- Display cator t: the fuel filler cap is on the left-hand side Tachometer Adjusts the instrument clus- Coolant temperature gauge...
  • Page 41 Instrument cluster (vehicles with steering wheel buttons) Indicator and warning lamps Function Page Function Page ? Coolant ® å ESP R Rear fog lamp K High-beam headlamps O Front fog lamps #! Turn signal h Tire pressure monitor Brakes $ (USA only) 6 Restraint system J (Canada only) ÷...
  • Page 42 The audio devices, telephone and voice- operated control using the steering wheel buttons in the right control panel only func- tion with a Mercedes-Benz audio or naviga- tion system. If you are using an audio or nav- igation system from another manufacturer, the described functions may be restricted or not available at all.
  • Page 43: Center Console Controls

    Center console Center console Control panel Function Page Function Page Audio system (see separate É Selects the transmis- operating instructions) sion program Æ Opens and closes the Å Opens and closes the electric sliding door on the electric sliding door on the right side of the vehicle left side of the vehicle è...
  • Page 44: Control Panel

    Door control panel Overhead control panel Example: luxury overhead control panel Function Page Function Page p Switches the left-hand p Switches the right- reading lamp on/off hand reading lamp on/off | Switches the automatic ATA indicator lamp interior lighting control Eyeglasses compartment on/off c Switches the front inte-...
  • Page 45 Door control panel Function Page Í Seat heating % & Unlocks/locks the vehicle 7 Z \ Adjusts the exterior mirrors electrically W Opens/closes the front side windows...
  • Page 46: Safety

    If it is necessary to modify an air bag system to Seat belt system accommodate a person with disabilities, con- Air bags tact a Mercedes-Benz Commercial Van Cen- Child restraint system ter for details. USA only: contact our Child seat securing system...
  • Page 47: Tor Lamp

    Occupant safety Depending on the person in the front-passenger WARNING seat, the front-passenger front air bag must If restraint system is malfunctioning, restraint either be deactivated or activated; see the fol- system components may be triggered unin- lowing points. You must make sure of this both tentionally or might not be triggered at all in before and during a journey.
  • Page 48 Mercedes-Benz vehi- When triggered, the seat belt force limiter cle. The child restraint system must be appro- reduces the force exerted by the seat belt on the priate to the age, weight and size of the child vehicle occupant.
  • Page 49: Correct Use

    Occupant safety Fastening and adjusting seat belts All vehicle occupants must fasten the seat belt correctly before setting off. Make sure that all Observe the safety notes on the seat belt occupants are wearing their seat belts correctly page 46) and the notes on correct use of seat for the entire journey.
  • Page 50: Introduction

    Occupant safety Belt warning for drivers and front-pas- The shoulder section of the seat belt must always be routed across the center of the shoul- sengers der. Adjust the belt outlet if necessary. The 7 seat belt warning lamp in the instru- To raise: slide belt outlet = upwards.
  • Page 51: Important Safety Notes

    Occupant safety If children are also traveling in the vehicle, There is, however, no system available today please take note of the following points. that can completely rule out injury or death. It is also not possible to rule out a risk of injury Child restraint systems should preferably be caused by an air bag due to the high speed at installed on the rear seats.
  • Page 52: Side Impact Air Bag

    You should only use seat covers that have shop. been approved for the respective seat by Mercedes-Benz. Front air bags Side impact air bags : deploy next to the outer Driver's air bag : deploys in front of the steer- cushions of the seat backrest.
  • Page 53: Window Curtain Air Bag

    Occupant safety Window curtain air bags Occupant Classification System (OCS) Introduction The Occupant Classification System (OCS) cat- egorizes the person in the front-passenger seat. Depending on that result, the front-passenger front air bag is either enabled or deactivated. The system does not disable: the side impact air bag the window curtain air bag the Emergency Tensioning Devices...
  • Page 54: Operation

    Occupant safety Occupant Classification System (OCS) disabled. It will not be deployed in the event of operation an accident and cannot perform its intended protective function. A person in the front- passenger seat could then, for example, come into contact with the vehicle's interior, espe- cially if the person is sitting too close to the dashboard.
  • Page 55: System Self-Test

    This indi- upholstery is damaged, have the necessary cates that the front-passenger air bag has repair work carried out at a Mercedes-Benz been deactivated. Commercial Van Center. But even in the case of a 12-month-old child in...
  • Page 56 Occupant safety In this case the front-passenger seat may not accident. This poses an increased risk of be used. Do not install a child restraint system injury or even fatal injury. on the front-passenger seat. Have the Occu- Do not place any objects between the seat pant Classification System (OCS) checked surface and the child restraint system.
  • Page 57 If the PASSENGER AIR BAG OFF indicator lamp remains lit, the front- pied by an adult or a per- passenger seat may not be used. son of a stature corre- Have OCS checked as soon as possible at a Mercedes-Benz Com- sponding to that of an mercial Van Center. adult.
  • Page 58 Occupant safety Based on the evaluation of this data, the Have the vehicle towed to a qualified special- restraint system control unit triggers the Emer- ist workshop in order to have a deployed air gency Tensioning Devices in the event of a fron- bag replaced.
  • Page 59: Automatic Measures After An Acci Dent

    Mercedes-Benz vehicles. The child restraint system must be appropriate to Window curtain air bags on the driver's and the age, weight and size of the child.
  • Page 60: Special Seat Belt Retractor

    Children in the vehicle lap/shoulder belt can be installed properly with- WARNING out a booster seat. If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example: Special seat belt retractor release the parking brake. shift the automatic transmission out of the WARNING parking position P.
  • Page 61: Child Restraint System

    You can obtain further information about the correct child restraint system from any You will find further information on stowing Mercedes-Benz Commercial Van Center. objects, luggage and loads securely under "Loading guidelines" ( page 233). WARNING...
  • Page 62: Top Tether

    Children in the vehicle restraint system. You will also find the state- ment in the instruction manual provided with the child restraint system. Observe the warning labels in the vehicle inte- rior and on the child restraint system. LATCH-type (ISOFIX) child seat secur- ing system WARNING LATCH-type (ISOFIX) child restraint systems...
  • Page 63: On The Front-Passenger Seat

    Accident statistics show that children secured in the rear seats are safer than children secured in the front-passenger seat. For this reason, Mercedes-Benz strongly advises that you install the child restraint system on a rear seat. If it is absolutely necessary to install a child...
  • Page 64: Child-Proof Locks Important Safety Notes

    Children in the vehicle correctly routed from the vehicle belt outlet to WARNING the shoulder belt guide on the child restraint If persons, particularly children are subjected system. The shoulder belt strap must be routed to prolonged exposure to extreme heat or forwards and downwards from the vehicle belt outlet.
  • Page 65: Important Safety Notes

    Driving safety systems the electric sliding door using the corresponding driving style to the prevailing road and weather Å or Æ sliding door button in the center conditions and maintain a sufficient, safe dis- tance from other road users. Drive carefully. console ( page 76).
  • Page 66: Bas (Brake Assist System)

    Driving safety systems If ABS is malfunctioning, the ò warning lamp on vehicles without steering wheel buttons page 222) lights up while the engine is run- page 194) ning and the display shows a message: on vehicles with steering wheel buttons on vehicles without steering wheel buttons page 208) page 190)
  • Page 67: Pulling Away

    Driving safety systems Do not run the vehicle on a roller dynamom- ® (Electronic Stability Program) eter (e.g. for performance tests). If you must operate the vehicle on a roller dynamometer, General notes please consult a qualified specialist workshop ® monitors driving stability and detects a in advance.
  • Page 68: Crosswind Assist

    Driving safety systems The spinning of the wheels results in a cutting If the sensor system and evaluation logic detect action for better traction on loose surfaces. ® trailer swinging movements, ESP trailer stabi- lization firstly brakes individual vehicle wheels in Traction control is still activated a targeted manner.
  • Page 69: Ata (Anti-Theft Alarm System)

    Theft deterrent locking system The alarm is not switched off, even if you close Theft deterrent locking system the open door that triggered it, for example. Immobilizer To activate: remove the key from the ignition lock. To deactivate: turn the key to position 2 in the ignition lock.
  • Page 70: Important Safety Notes

    SmartKey Useful information Keep the SmartKey away from strong mag- netic fields. Otherwise, the remote control function could be affected. This Operator's Manual describes all models as Strong magnetic fields can occur in the vicin- well as standard and optional equipment of your ity of powerful electrical installations.
  • Page 71: Removing

    SmartKey To unlock the sliding doors and the tail- To change the setting: press and hold down gate or rear door only: press the 5 but- the % and & buttons simultaneously ton. until the battery check lamp flashes twice. The turn signals flash once.
  • Page 72: Important Safety Notes

    Unlocking/locking the vehicle using the mechanical key Mercedes-Benz recommends that you have the battery changed at a qualified specialist work- The door lock for unlocking in an emergency is shop. on the driver’s door.
  • Page 73 SmartKey Push mechanical key ; into the opening in the key in the direction of the arrow until bat- tery compartment cover : opens. When doing so, do not hold battery compartment cover : shut. Remove battery compartment cover :. Tap the key against the palm of your hand so that battery = falls out of the battery com- partment.
  • Page 74: Loss

    SmartKey Problems with the SmartKey Problem Possible causes/consequences and M M Solutions It is no longer possible to The doors are not closed properly. lock the vehicle using Close the doors properly and lock the vehicle again. the key. The turn signals do not The central locking system has malfunctioned.
  • Page 75: Automatic Locking

    Central locking Central locking Important safety notes WARNING If children are left unsupervised in the vehicle, they could: open the doors, thus endangering other people or road users. get out and disrupt traffic. operate the vehicle's equipment. To unlock: press the % button. Additionally, children could set the vehicle in To lock: press the &...
  • Page 76: Opening And Closing

    Sliding door When the ignition is switched on, the vehicle will WARNING lock automatically from a speed of approx- If the open sliding door is not engaged, it could imately 9 mph (15 km/h). move on its own if the vehicle is on a slope. You could therefore be locked out if: This could trap you or other persons.
  • Page 77: Important Safety Notes

    Electric sliding door To close: pull door handle : in the direction You must reset the electric sliding door if there has been a malfunction or an interruption in the of the arrow. voltage supply ( page 78). The sliding door is released from its lock. Push the sliding door forwards using door Please note, if the child-proof locks have handle : and close.
  • Page 78: Opening/Closing From The Inside

    Electric sliding door In unfavorable operating conditions, e.g. press the corresponding sliding door but- frost, ice or heavy soiling, you can press and ton in the center console, or hold the relevant sliding door button. The press the button on the door frame, or electric sliding door moves with increased force.
  • Page 79 Electric sliding door You can only open a sliding door from the inside To interrupt automatic operation: press if the child-proof locks have not been activated. the respective Å or Æ sliding door but- If the sliding door is locked, the sliding door ton in the center console again.
  • Page 80: Resetting

    Tailgate Key Programmed Key Programmed Lt. Slid. Door Pro‐ Lt. Slid. Door Pro‐ Turn off the engine before opening the tail- grammed/Rt. Slid. Door Programmed grammed/Rt. Slid. Door Programmed gate. Never drive with the tailgate open. message. The tailgate swings upwards and to the rear when opened.
  • Page 81: Important Safety Notes

    Rear doors Consult a qualified specialist workshop which You should therefore ensure in this and simi- has the necessary specialist knowledge and lar situations that the vehicle is visible from tools to carry out the work required. the rear in accordance with the relevant In an emergency, you can open the tailgate national regulations, by using the warning tri- using the release catch for service purposes.
  • Page 82 Rear doors Make sure that the right-hand rear door is To close: make sure that the left-hand rear open and engaged. door is closed. Pull release handle : in the direction of the Pull the rear door firmly by the door handle to arrow.
  • Page 83: Side Windows

    Side windows Activate the override feature for the rear side windows. When leaving the vehicle, always take the SmartKey with you and lock the vehi- cle. Never leave children unsupervised in the vehicle. WARNING If persons, particularly children are subjected to prolonged exposure to extreme heat or cold, there is a risk of injury, possibly even fatal.
  • Page 84: Convenience Closing Feature

    Side windows Convenience opening: point the tip of the Opening and closing the side win- key at the driver's door handle. dows Press and hold the % button until the side windows are in the desired position. To interrupt convenience opening: release the % button.
  • Page 85 Side windows Problems with the side windows WARNING If you close a side window again immediately after it has been blocked or reset, the side window closes with increased or maximum force. The reversing feature is then not active. Parts of the body could be trapped in the clos- ing area in the process.
  • Page 86: Important Safety Notes

    Seats Useful information WARNING If the driver's seat is not engaged, it could This Operator's Manual describes all models as move unexpectedly while the vehicle is in well as standard and optional equipment of your motion. This could cause you to lose control of vehicle that were available at the time of going the vehicle.
  • Page 87: Lumbar Support

    Seats Adjusting the seat manually To avoid damage to the seats and the seat heating, observe the following information: keep liquids from spilling on the seats. If liquid is spilled on the seats, dry them as soon as possible. if the seat covers are damp or wet, do not switch on the seat heating.
  • Page 88: Seating

    Seats Guide rails : of the seat rail system allow you secure rear bench seats in up to two rear seat rows The only way to ensure that the rear bench seats will engage securely is to always keep the seat anchorages clean and free of foreign objects.
  • Page 89 Seats Please observe the following conditions for safe rear seating: Only use rear bench seats approved for the vehicle. A rear bench seat with three seats without an EASY-ENTRY/EXIT section may only be fitted in there is no other row of rear seats behind it. Passengers may only use the seats if the rear bench seat has engaged correctly page 88).
  • Page 90 Seats The EASY-ENTRY section has engaged cor- rectly if: the seat anchorage engages audibly indicator tab = is no longer visible and is fully retracted into the seat anchorage If the EASY-ENTRY section has not engaged cor- rectly: Fold the EASY-ENTRY section forwards. Fold the EASY-ENTRY section backwards again and check the locking mechanism.
  • Page 91: Important Safety Notes

    Seats There is a risk of an accident. Adjust the driver's seat, head restraint, steer- ing wheel and mirror and fasten your seat belt before starting the engine. WARNING If the head restraints are not installed or not adjusted correctly, they cannot provide pro- tection as intended.
  • Page 92: Armrests

    Seats To move backwards: press and hold down Seat heating release button ; (luxury head restraints only) and slide the head restraint back to the WARNING desired position. Repeatedly switching on the seat heating can Let go of release button ; (luxury head cause the seat cushion and backrest pads to restraints only).
  • Page 93: Important Safety Notes

    Mirrors If the on-board voltage is too low, the seat heat- ing will either switch itself off prematurely or not come on at all. In this case, too many electrical consumers are switched on or the battery charge is not sufficient. The seat heating will automatically switch back to the current heating level when enough on-board voltage is available again.
  • Page 94: Exterior Mirrors Adjusting

    Mirrors Before pulling away, turn the key to position 1 For this reason, always make sure of the or 2 in the ignition lock. actual distance from the road users traveling Press the Z button for the left exterior behind by glancing over your shoulder. mirror or the \ button for the right exterior mirror.
  • Page 95: Instrument Cluster Lighting

    ( page 30). Exterior lighting Important safety notes For reasons of safety, Mercedes-Benz recom- mends that you drive with the lights switched on even during the daytime. There may be differ- ences in operation due to legal requirements and voluntary recommendations in some coun- tries.
  • Page 96: Automatic Headlamp Mode

    Exterior lighting Low-beam headlamps To switch on automatic headlamp mode: turn the light switch to Ã. When the ignition is switched on and the light switch is in the L position, the parking lamps Fog lamps/rear fog lamp and low-beam headlamps are switched on even if the light sensor does not sense dark ambient You can only switch the fog lamps on or off light.
  • Page 97: Combination Switch

    Exterior lighting Switching on the standing lamps: High-beam headlamps and high-beam flasher Turn the key to position 0 ( page 121) in the ignition lock or remove the key. Right-hand standing lamp: turn the light switch to position X. Left-hand standing lamp: turn the light switch to position W.
  • Page 98: General Notes

    Interior lighting Interior lighting Overview Hazard warning lamp switch To switch on/off: press the £ hazard warning lamp switch. Interior lighting buttons (example: comfort over- If you have indicated a turn while the hazard head control panel) warning lamps are switched on, only the turn signal lamps on the side of the vehicle selected p Switches the front left-hand reading will light up.
  • Page 99: Replacing

    Replacing bulbs: interior lighting and ambient lamps To switch on or off: press the | button. Cargo compartment lamp with button When the automatic interior lighting control is activated, the button is flush with the over- head control panel. The interior lighting switches on automatically if you: unlock the vehicle open a door...
  • Page 100: Cargo Compartment Lamp

    Replacing bulbs: interior lighting and ambient lamps For cargo compartment lamps with a button, Rear compartment and cargo com- align lamp lens : so that its opening is above partment lamps the button of lamp housing =. You cannot change the following bulbs yourself: Position lamp lens : on lamp housing = and engage.
  • Page 101: Gate

    Replacing bulbs Always switch off the ignition before replacing Signal and ambient light in the tail- bulbs in the lighting system. This will prevent gate a short circuit. Wear gloves and eye protection when chang- ing a bulb. Do not use a bulb that has been dropped or that has scratches on its glass tube.
  • Page 102: Low-Beam Headlamps

    Replacing bulbs turn the steering wheel counter-clockwise as Front lamp clusters far as it will go. The space in front of the cover in the front Overview of bulb types wheel arch then becomes greater. Grip cover : in the middle. Slide cover : upwards, remove and let it hang from the strap.
  • Page 103: Daytime Running Lamps

    Replacing bulbs High-beam headlamps, parking lamps/ Insert bulb holder : and turn it clockwise until it engages. standing lamps and daytime running Close the hood. lamps Side-mounted additional turn signal lamp View from inside (example: left headlamp) Switch off the lighting system. Open the hood.
  • Page 104: Replacing Bulbs

    ; from the tail lamp. Remove the tail lamps with care so as not to damage the paintwork. Because of the installation position, Mercedes-Benz recommends that you have the tail lamp bulbs changed at a qualified spe- cialist workshop. Bulb holder...
  • Page 105: Windshield Wipers

    Windshield wipers Turn the key to position 1 or 2 in the ignition Windshield wipers lock. Switching the windshield wiper Turn the í wiper switch to the corre- on/off sponding position. In the Ä or Å positions, the appropriate Do not operate the windshield wipers when wiping frequency is set automatically according the windshield is dry, as this could damage to the intensity of the rain.
  • Page 106: Replacing The Wiper Blades

    Status Overview Status Overview in the Assist. Assist. menu Mercedes-Benz recommends that you have then shows the è symbol for vehicles with the wiper blades changed at a qualified spe- cialist workshop. steering wheel buttons ( page 184) . To wipe with washer fluid: press the è...
  • Page 107 Windshield wipers Remove wiper blade = from wiper arm by Remove protective film ? from the service pulling it in the direction of the arrow. indicator on the tip of the wiper blades. Rear window wiper Tailgate Insert new wiper blade = into the wiper arm in the direction of the arrow.
  • Page 108 Windshield wipers Rear doors Rear window wipers (example: left rear door) Fold wiper arm = away from the rear window. Press both retaining clips ; together in the direction of the arrow and swing wiper blade : away from wiper arm =. Pull wiper blade : up and out of the retainer on wiper arm =.
  • Page 109 Windshield wipers Problems with the windshield wipers Problem Possible causes/consequences and M M Solutions The windshield wiper Leaves or snow, for example, may be obstructing the windshield wiper jams. movement. The wiper motor has switched off. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
  • Page 110: Climate Control

    Overview of climate control systems tion, the interval may be shorter than stated in Useful information the Maintenance Booklet. This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print.
  • Page 111 Overview of climate control systems Control panel for the TEMPMATIC air-conditioning system Sets the temperature ( page 113) z Defrosts the windshield ( page 115) / Switches the rear-compartment air conditioning on/off ( page 111) _ Sets the air distribution ( page 114) ¯...
  • Page 112 Overview of climate control systems Control panel for automatic climate control Sets temperature to the left and at rear (only for vehicles with rear air conditioning) page 113) Ã Activates automatic mode – controls the climate control automatically ( page 113) ¬...
  • Page 113: Rear-Compartment Air Condition Ing

    Operating the climate control system If you wish to use the driver's side settings on When you set the temperature and airflow of the the front-passenger side and, for vehicles rear-compartment air conditioning, the indica- with rear-compartment air conditioning, for tor lamp of the / button ( page 110) the rear compartment as well, use the "Syn-...
  • Page 114: Cooling With Air Dehumidification

    Operating the climate control system Rear-compartment air-conditioning setting of the rear compartment air condi- tioning. system Press the I button and, after reaching the Vehicles with TEMPMATIC air-condition- lowest blower speed, press it again. The control panel display goes off and the ing system rear-compartment air conditioning is Switch on TEMPMATIC air-conditioning sys-...
  • Page 115: Setting The Temperature

    Operating the climate control system When doing so, only change the temperature Regulating climate control automati- in small increments, and start in the center cally position or at 72 ‡ (22 †) ( page 109). General notes Automatic climate control When automatic climate control is in automatic mode, the set temperature is automatically kept You can set the temperature separately for the...
  • Page 116: Setting The Air Distribution

    Operating the climate control system display shows menu level 1 again for the auto- Setting the air distribution matic climate control settings. The indicator Switch on climate control ( page 111). lamp in the / button remains lit. Press the É or Ë button to set the air distribution.
  • Page 117: Defrosting The Windshield

    Operating the climate control system Rear-compartment air-conditioning The synchronization function switches off if the temperature setting for the front- system passenger side or for the rear compartment is altered. The indicator lamp on the 0 but- Vehicles with TEMPMATIC air-condition- ton then goes out.
  • Page 118: Problem With The Rear Window Defroster

    Operating the climate control system Switch on the windshield wipers Clearing condensation from the win- page 103). dows Switch on climate control ( page 111). Windows fogged up on the inside In warm and damp weather, do not allow cold air to flow onto the windows.
  • Page 119: Air Vents Important Safety Notes

    Adjusting the air vents TEMPMATIC air-conditioning system or At high interior temperatures, the blower is dual-zone automatic climate control also switched on when a door is opened. This means that slightly cooled air enters the vehi- Switch on climate control ( page 111).
  • Page 120: Setting The Center Air Vents

    Adjusting the air vents Setting the side air vents Make sure that all vehicle occupants always maintain a sufficient distance to the air out- lets. If necessary, redirect the airflow to another area of the vehicle interior. The center and side air vents are adjustable. The air vents can also be adjusted on vehicles with rear-compartment air conditioning.
  • Page 121 Adjusting the air vents the footwells and roof area of the hot vehicle, and subsequently only in the roof area. To open: turn thumbwheel : of the rear air vent to the center position. To close: turn thumbwheel : to the upper or lower end position.
  • Page 122: Important Safety Notes

    Driving Useful information Driving Important safety notes This Operator's Manual describes all models as well as standard and optional equipment of your WARNING vehicle that were available at the time of going Flammable materials introduced through to print. Country-specific variations are possi- ble.
  • Page 123: Visual Check Of The Vehicle Exte Rior

    Driving Checks in the vehicle SmartKey positions Emergency equipment/first-aid kit Check the equipment to make sure that it is accessible, complete and ready for use. The first aid and breakdown assistance equip- ment is located: in the front door stowage compartments in the seat base of the left front seat in the rear stowage compartment on the right- hand side of the vehicle (...
  • Page 124: Starting The Engine

    Driving Stow luggage items securely. Secure the load Driving off as per the loading guidelines ( page 233). Automatic transmission Make sure that the floormats and carpets are properly secured so that they cannot slip and WARNING obstruct the pedals. Close all doors.
  • Page 125: Hill Start Assist

    Driving To reduce the volume of the warning tone: Hill start assist engage reverse gear twice in quick succes- Hill start assist helps you when pulling away for- sion. wards or in reverse on an uphill gradient. Hill The warning tone is now quieter. start assist automatically maintains the brake pressure for about another second, after you The warning tone sounds at a normal vol-...
  • Page 126: Driver's Door

    Driving function will switch the engine off automatically All of the vehicle's systems remain active when when the vehicle comes to a stop. the engine is switched off automatically. The engine can be switched off automatically a Important safety notes maximum of four times (initial stop, then three subsequent stops) in succession.
  • Page 127 Driving Activating/deactivating the ECO start/ stop function Press the è ECO button. When the indicator lamp in the è ECO button lights up, the ECO start/stop function is activated. When all the conditions for automatic engine switch-off are fulfilled, the display shows the è...
  • Page 128: Important Safety Notes

    Automatic transmission Problems with the engine Problem Possible causes/consequences and M M Solutions The engine does not There is a malfunction in the fuel supply. start. Turn the key back to position 0 in the ignition lock before attempting The starter motor can be to start the engine again.
  • Page 129: Direct Select Lever

    Automatic transmission Selecting transmission positions Before switching off the engine, always switch to parking position P. Prevent the parked vehi- If the engine speed is too high or the vehicle cle from rolling away by applying the parking is moving, do not shift the automatic trans- brake.
  • Page 130: Changing Gear

    Automatic transmission Transmission positions Transmission position and drive pro- gram display Park position This prevents the vehicle from rolling away when stopped. Do not shift the transmission into position P unless the vehicle is stationary. The automatic transmission shifts to P automatically if you: remove the key Transmission program...
  • Page 131: Shift Ranges

    Automatic transmission To shift up/extend the shift range: briefly Shift ranges pull right steering wheel paddle shifter ;. The automatic transmission shifts to the next gear up, depending on the gear currently engaged. This derestricts the shift range at the same time. If the display shows only transmission posi- tion D, the shift range restriction is canceled.
  • Page 132: Driving Tips

    Automatic transmission Program selector button increased sensitivity. This improves driving stability on slippery road surfaces, for exam- ple. the automatic transmission shifts up sooner. The vehicle thus maintains lower engine speeds. Transmission program E The Eco transmission program has the following characteristics: the vehicle exhibits particularly economical handling characteristics.
  • Page 133: Gearshift Recommendation

    Automatic transmission Rocking the vehicle free The transmission program display shows M and the transmission position indicator shows the At speeds up to 5 mph (9 km/h) you can switch selected gear. back and forth between drive position D and To shift up: briefly pull right-hand steering reverse gear R without applying the brakes.
  • Page 134: Refueling

    Refueling Problems with the transmission Problem Possible causes/consequences and M M Solutions The transmission is The vehicle electronics are malfunctioning. locked in position P. Have the vehicle electronics checked immediately at a qualified specialist workshop. The acceleration charac- The transmission is in emergency mode. teristics have deteriora- It is only possible to shift into second gear or reverse gear R.
  • Page 135: Parking

    Parking Do not get into the vehicle again during the refu- Remove the key from the ignition lock. eling process. Otherwise, electrostatic charge Open the front left-hand door first, and then could build up again. fuel filler flap :. Close all vehicle doors to prevent fuel vapors Environmental note from entering the vehicle interior.
  • Page 136: Parking Brake

    Parking WARNING When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never If you leave children unsupervised in the vehi- leave children unsupervised in the vehicle. cle, they could set it in motion by, for example: release the parking brake.
  • Page 137: General

    Driving tips Switching off the engine Parking the vehicle for a long period If you leave the vehicle parked for longer than Important safety notes 4 weeks, the battery may be damaged by exhaustive discharging. WARNING Disconnect the battery ( page 251).
  • Page 138: Drinking And Driving

    Remove roof carriers when they are not nee- engine should therefore be carried out by quali- ded. fied and authorized Mercedes-Benz technicians. Warm up the engine at low engine speeds. The engine settings must not be changed under Avoid frequent acceleration or braking.
  • Page 139: Important Safety Notes

    Driving tips Mercedes-Benz recommends that you have the ures to be taken in some countries due to vary- maximum permissible speed programed at a ing tunnel heights and loading standards. Mercedes-Benz Commercial Van Center. You can obtain information on this from any Before overtaking, take into consideration that Mercedes-Benz Commercial Van Center.
  • Page 140: Brake Pads/Linings New

    The brakes are cooled down brake pads/linings that have been approved more quickly in the airflow. by Mercedes-Benz or are of an equivalent standard of quality Wet road surfaces Other brake discs or brake pads/linings can compromise the safety of your vehicle.
  • Page 141: Driving In Winter

    Driving tips Drive particularly carefully on slippery roads. have sufficient tread depth, depending on the Avoid sudden acceleration, steering and braking depth of water on the road. There is a risk of maneuvers. Do not use cruise control. an accident. If the vehicle threatens to skid or cannot be For this reason, avoid tire ruts and brake care- stopped when moving at low speed:...
  • Page 142: Rules For Driving Off-Road

    Driving tips Driving off-road or on construction sites increa- Always wear a seat belt, even when driving off- ses the possibility of vehicle damage which may road. in turn lead to the failure of certain assemblies and systems. Adapt your driving style to the off- WARNING road driving conditions.
  • Page 143: Driving System

    Driving systems Checklist after driving off-road objects which can lead to imbalances and thus cause vibrations. If you detect damage to the vehicle after driving off-road, have the vehicle checked immediately at a qualified specialist work- Driving in mountainous areas shop.
  • Page 144: Activation Conditions

    Driving systems Cruise control lever and display Cruise control may be unable to maintain the stored speed on uphill gradients. The stored speed is resumed if the uphill gradient evens out and the vehicle's speed does not fall below 20 mph (30 km/h). Cruise control maintains the stored speed on downhill gradients by automat- ically applying the brakes.
  • Page 145: Deactivating

    Driving systems Storing and maintaining the current Setting the speed speed It may be a moment before the vehicle starts to accelerate or brake to the set speed. Take this Accelerate the vehicle to the desired speed delay into account when setting the speed. above 20 mph (30 km/h).
  • Page 146: Distance Warning Function

    Driving systems ® ® intervenes or you deactivate ESP Thus, the distance warning function cannot there is a malfunction in the ESP ® or ABS sys- provide a warning in all critical situations. There is a risk of an accident. If cruise control automatically deactivates, a Always pay careful attention to the traffic sit- warning tone sounds and the...
  • Page 147: Overview

    Driving systems If you change wheel size, make sure they corre- Brake immediately until the distance to the spond to the correct wheel size category obstacle increases and the risk of a collision page 268). If the category is changed without has passed.
  • Page 148: Important Safety Notes

    Driving systems Assist detects a risk of collision with a vehicle Always pay careful attention to the traffic sit- traveling in front or with a stationary obstacle, uation and be ready to brake. Terminate the the system calculates the braking force neces- intervention in a non-critical driving situation.
  • Page 149: Monitoring Range Of The Sensors

    Driving systems sufficient distance to the side for other road indicated, especially if the vehicles are not driv- users and obstacles. ing in the middle of their lane. This may be the case if the vehicles are driving on the inner side In particular, the detection of obstacles can be of their lane.
  • Page 150: Collision Warning

    Driving systems The intensity of warning lamps : depends on Lane Keeping Assist the brightness of the ambient light and is con- trolled automatically. General notes Collision warning If a vehicle is detected in the monitoring range of Blind Spot Assist and you switch on the corre- sponding turn signal, a double warning tone sounds once.
  • Page 151: Setting The Sensitivity

    Driving systems If you fail to adapt your driving style, Lane Keep- status area, Lane Keeping Assist is switched ing Assist can neither reduce the risk of accident on but not ready for use. nor override the laws of physics. Lane Keeping If you drive at speeds above 40 mph Assist cannot take into account road, weather or (60 km/h) and lane markings are detected,...
  • Page 152: Attention Assist

    Driving systems ing, the system recognizes certain conditions ATTENTION ASSIST is reset and starts assessing and warns you accordingly. your attention again when you continue your journey if: The warning vibration occurs earlier if: you switch off the engine you approach the outer lane marking on a bend.
  • Page 153: Parktronic

    Driving systems Standard: the sensitivity with which the sys- PARKTRONIC tem determines the attention level is set to normal. General notes Sensitive: the sensitivity is set higher. The PARKTRONIC is an electronic parking aid. The driver is warned earlier. system is equipped with ultrasonic sensors in When ATTENTION ASSIST is switched on and the front and rear bumpers to monitor the area the vehicle engine is running:...
  • Page 154: Range Of The Sensors

    Driving systems Range of the sensors Minimum distance PARKTRONIC does not account for obstacles Center Approx. 8 in (20 cm) that are: Corners Approx. 8 in (20 cm) beneath its detection range, e.g. persons, ani- mals or objects If an obstacle is within this range, the corre- above its detection range, e.g.
  • Page 155: Roll-Back Warning

    Driving systems Warning displays cle. PARKTRONIC is operational if operational readiness indicator = lights up. There is a malfunction if only the red segments of the warning display light up ( page 155). The selected transmission position determines whether the front and/or rear area is monitored. Selector lever posi- Monitoring tion...
  • Page 156: Trailer Towing

    Driving systems Towing a trailer PARKTRONIC detects a coupled trailer if your vehicle is equipped with the corresponding elec- trical installations for trailer towing. PARKTRONIC is deactivated for the rear area when you establish an electrical connection between your vehicle and a trailer. If you use an adapter for the socket, remove it from the socket after detaching the trailer.
  • Page 157: Important Safety Notes

    Driving systems Problems with PARKTRONIC Problem Possible causes/consequences and M M Solutions Only the red segments in PARKTRONIC has malfunctioned and has switched itself off. the PARKTRONIC warn- If problems persist, have PARKTRONIC checked at a qualified spe- ing displays are lit. cialist workshop.
  • Page 158: Detecting Parking Spaces

    Driving systems Detecting parking spaces Pay attention to other road users. Stop the vehicle if necessary or cancel the Active Park- WARNING ing Assist parking procedure. If there are objects above the detection range: If unavoidable, you should drive over obsta- Active Park Assist may steer too early cles such as curbs slowly and not at a sharp the vehicle may not stop in front of these...
  • Page 159: Parking

    Driving systems active parking assistance by pressing the a button on the steering wheel. Parking WARNING If you leave the driver's seat when the vehicle is only being braked by Active Parking Assist, Detected parking space on the left the vehicle could roll away if: Parking symbol Detected parking space on the right there is a malfunction in the system or in...
  • Page 160: Exiting A Parking Space

    Driving systems Exiting a parking space Maneuvering may be required in tight parking spaces. The display shows the Park Assist Park Assist In order that Active Parking Assist can support Active: Select D Active: Select D Obs. Surroundings Obs. Surroundings mes- you when you exit the parking space: sage.
  • Page 161: Rear View Camera

    Driving systems A warning tone sounds, the parking symbol in You will achieve the best results by waiting the display goes out and the Park Assist Park Assist for the steering procedure to complete before Canceled Canceled message appears. pulling away. Once active Parking Assist has been canceled, If you back up after activation, the steering you must steer and brake again yourself.
  • Page 162 Driving systems The rear view camera may show obstacles in For technical reasons, the flap may remain open perspectival distortion, incorrectly or not at all. briefly after the rear view camera has been The rear view camera cannot display all objects deactivated.
  • Page 163: Reverse Parking

    Driving systems The guide lines are shown when the transmis- sion is in position R. Shift the automatic transmission to P. The distance specifications only apply to In vehicles with Active Parking Assist, the rear objects that are at ground level. view camera remains switched on after the ini- tial shift to reverse gear for the whole duration of active parking assistance.
  • Page 164 Driving systems Yellow guide line at a distance of approx- imately 3 ft (1.0 m) from the rear of the vehi- Red guide line at a distance of approximately 12 in (0.30 m) from the rear of the vehicle Make sure that the rear view camera is switched on ( page 160).
  • Page 165: Towing A Trailer

    Towing a trailer Back up carefully until you have reached the Information on the audio system control knob end position. can be found in the separate operating Red guide line A is then aligned with the instructions. marking at the end of parking space ?. The Symbol = is highlighted.
  • Page 166 Always observe the operating instructions pro- the information contained in the Operating vided by the manufacturers of the trailer cou- Instructions, please contact a Mercedes-Benz pling and the ball coupling. Commercial Van Center. Couple and decouple the trailer carefully. When...
  • Page 167 Towing a trailer General notes This enables you to utilize the engine's braking effect and you do not need to brake so heavily to Observe the legally prescribed maximum keep the correct speed. which protects the speed for vehicle/trailer combinations in the brake system and prevents the brakes from relevant country, state or Canadian province.
  • Page 168: Coupling Up A Trailer

    Towing a trailer tened to the vehicle's trailer coupling, not to Coupling up a trailer the bumper or the axle. Leave enough slack in the chains. This allows you to drive round tight corners. a separate brake system for certain types of trailer.
  • Page 169 Towing a trailer When driving with a trailer, check at regular between the vehicle and the trailer drawbar. intervals that the load is secured and that the There is a risk of injury. brakes and lights are working. Do not uncouple a trailer if the overrun brake Bear in mind that the handling will be less is engaged.
  • Page 170: Power Supply

    Towing a trailer driver's weight of approximately 150 lbs (68 kg). gross combination weight rating (GCWR) and The permissible Gross Combination Weight Rat- the noseweight of the trailer drawbar (TWR). ing is vehicle-specific and depends on the equip- ment level. When driving with a trailer, you should not Trailer power supply exceed the permitted Gross Combination...
  • Page 171: Important Safety Notes

    Display and operation Useful information Drive on carefully. Have the vehicle checked at a qualified specialist workshop immedi- This Operator's Manual describes all models as ately. well as standard and optional equipment of your vehicle that were available at the time of going The on-board computer display only shows mes- to print.
  • Page 172: Outside Temperature Display

    Display and operation On vehicles with steering wheel buttons, the Outside temperature display light sensor in the instrument cluster automati- You should pay special attention to road condi- cally controls the brightness of the display light- tions when temperatures are around freezing ing.
  • Page 173: On The Instrument Cluster

    On-board computer (vehicles without steering wheel buttons) On-board computer (vehicles without Press briefly: È steering wheel buttons) Selects the menu or display In the Settings Settings menu: exits the Operating the on-board computer submenu without adopting the last Overview setting and returns to the menu's start screen Press and hold: È...
  • Page 174: Distance Menu

    On-board computer (vehicles without steering wheel buttons) systems as well as display options 120 km/h! km/h! (only for certain countries) max- page 174) imum permissible speed exceeded Display panel for display messages, menus and menu bar Distance menu Transmission position ( page 128) Fuel level è...
  • Page 175: Current Fuel Consumption Menu

    On-board computer (vehicles without steering wheel buttons) Use the buttons in the instrument cluster. Use the buttons in the instrument cluster. To display: press È to select the trip com- Press È to select the fuel consumption bar puter display. display.
  • Page 176: Setting The Language

    On-board computer (vehicles without steering wheel buttons) Setting the display language Settings menu The vehicle must be stationary. Use the buttons Introduction in the instrument cluster. Press È to select the Settings Settings menu. Press 3 to select the Language Language submenu.
  • Page 177: On-Board Computer (Vehicle With Out Steering Wheel Buttons)

    On-board computer (vehicles without steering wheel buttons) message with 3, the display shows the next Further information can be found under "ATTEN- submenu. TION ASSIST" ( page 150). Press f or g to activate or deactivate ESP. Selecting the permanent display func- Press 3 to confirm.
  • Page 178: On The Steering Wheel

    On-board computer (vehicles with steering wheel buttons) Setting the time and date steering wheel buttons in right control panel ;, you can control the functions of the audio sys- The vehicle must be stationary. Use the buttons tem and switch on voice-operated control of the in the instrument cluster.
  • Page 179: Additional Speedometer

    Status area buttons in the right control panel only func- Display panel for display messages, menus tion with a Mercedes-Benz audio or naviga- and menu bar tion system. If you are using an audio or nav- Header...
  • Page 180: Menu Overview

    On-board computer (vehicles with steering wheel buttons) In status area D, the display can show the sta- Press and hold the % steering wheel but- tus of the following driving systems: ton until the Trip Trip menu with trip odometer : and odometer ;...
  • Page 181 On-board computer (vehicles with steering wheel buttons) Trip computer "After start" or "After Digital speedometer reset" Gearshift recommendation Distance Automatic transmission ( page 131) Length of journey Digital speedometer Average fuel consumption Using the steering wheel buttons Average speed Press = or ; to select the Trip Trip menu.
  • Page 182: Navigation Menu

    On-board computer (vehicles with steering wheel buttons) Change of direction announced with a Navigation menu lane recommendation Displaying navigation instructions In the Navi Navi menu, the display shows the navi- gation instructions from the audio system and or the navigation system. Further information on the audio and/or navigation system can be found in the separate operating instructions.
  • Page 183: Audio Menu

    On-board computer (vehicles with steering wheel buttons) Change of direction announced without Audio menu lane recommendation Selecting a radio station Road to which the change of direction leads Waveband with station preset Distance to the change of direction and dis- tance graphic Station Change-of-direction symbol...
  • Page 184: Bluetooth ® Audio

    ® phones via Bluetooth folder name at your Mercedes-Benz Commercial Van Cen- The track information does not appear in audio AUX mode (Auxiliary audio mode: external on the Internet at http://www.mercedes- audio source connected).
  • Page 185: Number From The Phone Book

    On-board computer (vehicles with steering wheel buttons) Accepting a call To exit the telephone book: press ~ or Redialing The on-board computer saves the last names or numbers dialed in the redial memory. Using the steering wheel buttons Press = or ; to select the menu.
  • Page 186 On-board computer (vehicles with steering wheel buttons) Status overview To display the attention level: press : and 9 to switch between the status over- Blind Spot Assist switched on and activated view and the ATTENTION ASSIST assessment. page 185) The ATTENTION ASSIST assessment shows Rear window wiper switched on the length of the journey since the last break page 103)
  • Page 187: Service Menu

    On-board computer (vehicles with steering wheel buttons) Press a to confirm. play. The selection Standard Standard Sensitive Sensitive The current status is shown. sets the sensitivity with which the system determines the attention level. To activate/deactivate: press a again. If the å warning lamp in the instrument Further information can be found under "ATTEN- cluster lights up when the vehicle is ready to TION ASSIST"...
  • Page 188: On-Board Computer (Vehicle With Steering Wheel Buttons)

    On-board computer (vehicles with steering wheel buttons) Depending on the vehicle’s equipment, you have Using the steering wheel buttons the following options in the Service Service menu: Press = or ; to select the Settings Settings Calling up display messages in the message menu.
  • Page 189: Setting The Date

    On-board computer (vehicles with steering wheel buttons) Lights submenu Using the steering wheel buttons Press = or ; to select the Settings Settings Activating/deactivating the surround menu. lighting and exterior lighting delayed Press : or 9 to select Inst. Clus‐ Inst.
  • Page 190: Interior Lighting

    On-board computer (vehicles with steering wheel buttons) Activating/deactivating interior lighting If you activate the Automatic Automatic Door Door Lock Lock func- tion, your vehicle will lock automatically from a delayed switch-off speed of approximately 15 km/h. If you activate the Interior Lighting Delay Interior Lighting Delay You can find further information under "Auto-...
  • Page 191: Important Safety Notes

    Display messages (vehicles without steering wheel buttons) Display messages (vehicles without steering wheel buttons) Introduction Important safety notes WARNING If the instrument cluster has failed or malfunctioned, you may not recognize function restrictions in systems relevant to safety. The operating safety of your vehicle may be impaired. There is a risk of an accident.
  • Page 192: Display Message (Vehicle Without Steering Wheel Buttons)

    Display messages (vehicles without steering wheel buttons) Safety systems Display messages Possible causes/consequences and M M Solutions ABS, ABS, ESP ESP Inoperative Inoperative ® ABS, BAS, hill start assist, and ESP as well as its driving safety sys- tems are unavailable due to a malfunction. ATTENTION ASSIST is deactivated and other driving systems could be automatically deactivated.
  • Page 193: Display Message (Vehicle Without Steering Wheel Buttons)

    Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Front Front Passenger Passenger Air‐ Air‐ The front-passenger air bag is deactivated during the journey even bag Disabled bag Disabled though the front-passenger seat is occupied by an adult or a person with a stature corresponding to that of an adult.
  • Page 194 Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Front Front Passenger Passenger Air‐ Air‐ The front-passenger front air bag is enabled during the journey even bag Enabled bag Enabled though the front-passenger seat: is occupied by a child in a child restraint system, or a person of small stature is not occupied.
  • Page 195: Display Message (Vehicle Without Steering Wheel Buttons)

    Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Further information on the Occupant Classification System (OCS) can be found under "Occupant Classification System (OCS)" ( page 52). The brake pads/linings have reached their wear limit. Visit a qualified specialist workshop.
  • Page 196: Display Message (Vehicle Without Steering Wheel Buttons)

    Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M M Solutions ÷ ® , BAS and hill start assist are unavailable due to a malfunction. ATTENTION ASSIST is deactivated and other driving systems could be automatically deactivated. Inoperative Inoperative WARNING...
  • Page 197: Lamps

    Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M M Solutions The restraint system is faulty. In addition, the 6 warning lamp lights up in the instrument cluster. Malfunction Malfunction Service Service WARNING Req. Req. The air bags or Emergency Tensioning Devices may either be triggered unintentionally or, in the event of an accident, may not be triggered.
  • Page 198: Display Messages (Vehicle With Out Steering Wheel Buttons)

    Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M M Solutions The trailer brake lamp is faulty. Change the bulb (see the trailer manufacturer's operating instruc- Chk. Trailer Brake Chk. Trailer Brake tions). Lamp Lamp The left or right-hand trailer tail lamp is faulty. Change the bulb (see the trailer manufacturer's operating instruc- Chk.
  • Page 199: Display Messages (Vehicle With Out Steering Wheel Buttons)

    Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M M Solutions The left-hand or right-hand front fog lamp is faulty. Visit a qualified specialist workshop. Check Check Left Left Fog Fog Lamp Lamp Check Right Fog Check Right Fog Lamp Lamp...
  • Page 200: Display Messages (Vehicle With Out Steering Wheel Buttons)

    Display messages (vehicles without steering wheel buttons) Engine Display messages Possible causes/consequences and M M Solutions An additional warning tone sounds. The battery is not being charged. Possible causes: faulty alternator torn poly-V-belt a malfunction in the electronics Stop the vehicle immediately, paying attention to road and traffic conditions, and switch off the engine.
  • Page 201: Driving Systems

    Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Check Coolant Level Check Coolant Level The coolant level is too low. Avoid making long journeys with too little coolant in the engine cooling system. The engine will otherwise be damaged. Add coolant, making sure to observe the warning notes page 245).
  • Page 202: Display Messages (Vehicle With Out Steering Wheel Buttons)

    Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M M Solutions À ATTENTION ASSIST has failed. Visit a qualified specialist workshop. Attent. Attent. Asst Asst Inoper‐ Inoper‐ ative ative À Based on certain criteria, ATTENTION ASSIST has detected fatigue or a lack of concentration on the part of the driver.
  • Page 203: Vehicle

    Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M M Solutions The tire pressure in one or more tires has dropped suddenly. Caution! Tire Mal‐ Caution! Tire Mal‐ func. func. WARNING Driving with a flat tire poses a risk of the following hazards: A flat tire affects the ability to steer or brake the vehicle.
  • Page 204: Important Safety Notes

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Ó An additional warning tone sounds. The hood is open. WARNING The open hood may then block your view when the vehicle is in motion. There is a risk of an accident.
  • Page 205: Message Memory

    Display messages (vehicles with steering wheel buttons) You can hide low-priority display messages using the a or % steering wheel button. The display messages are then stored in the message memory. Rectify the cause of a display message as soon as possible. High-priority display messages cannot be hidden.
  • Page 206: Display Message (Vehicle With Steering Wheel Buttons)

    Display messages (vehicles with steering wheel buttons) Safety systems Display messages Possible causes/consequences and M M Solutions ò÷ ® ABS, BAS, hill start assist, and ESP as well as its driving safety sys- tems are unavailable due to a malfunction. Inoperative See Inoperative See ATTENTION ASSIST is deactivated and other driving systems could be...
  • Page 207: Display Message (Vehicle With Steering Wheel Buttons)

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Front Front Passenger Passenger Air‐ Air‐ The front-passenger air bag is deactivated during the journey even bag Disabled See bag Disabled See though the front-passenger seat is occupied by an adult or a person Operator's Manual Operator's Manual with a stature corresponding to that of an adult.
  • Page 208 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Front Front Passenger Passenger Air‐ Air‐ The front-passenger front air bag is enabled during the journey even bag Enabled See bag Enabled See though the front-passenger seat: Operator's Manual Operator's Manual is occupied by a child in a child restraint system, or a person of small...
  • Page 209: Display Message (Vehicle With Steering Wheel Buttons)

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Visit a qualified specialist workshop immediately. Further information on the Occupant Classification System (OCS) can be found under "Occupant Classification System (OCS)" ( page 52). The brake pads/linings have reached their wear limit.
  • Page 210: Display Message (Vehicle With Steering Wheel Buttons)

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions ÷ ® , BAS and hill start assist are unavailable due to a malfunction. ATTENTION ASSIST is deactivated and other driving systems could be Inoperative See Inoperative See automatically deactivated.
  • Page 211: Lights

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions The restraint system is faulty. In addition, the 6 warning lamp lights up in the instrument cluster. SRS Malfunction: SRS Malfunction: WARNING Service Required Service Required The air bags or Emergency Tensioning Devices may either be triggered unintentionally or, in the event of an accident, may not be triggered.
  • Page 212: Display Messages (Vehicle With Steering Wheel Buttons)

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions The trailer brake lamp is faulty. Change the bulb (see the trailer manufacturer's operating instruc- Check Check Trailer Trailer Brake Brake tions). Lamp Lamp The left or right-hand trailer tail lamp is faulty. Change the bulb (see the trailer manufacturer's operating instruc- Check Trailer Left Check Trailer Left...
  • Page 213: Display Messages (Vehicle With Steering Wheel Buttons)

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions The lights are still switched on when you leave the vehicle. An addi- tional warning tone sounds. Switch Off Lights Switch Off Lights Turn the light switch to à or $. The left-hand or right-hand front fog lamp is faulty.
  • Page 214: Display Messages (Vehicle With Steering Wheel Buttons)

    Display messages (vehicles with steering wheel buttons) Engine Display messages Possible causes/consequences and M M Solutions An additional warning tone sounds. The battery is not being charged. Possible causes: faulty alternator torn poly-V-belt a malfunction in the electronics Stop the vehicle immediately, paying attention to road and traffic conditions, and switch off the engine.
  • Page 215: Display Messages (Vehicle With Steering Wheel Buttons)

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions The fan motor is faulty. Check the ? coolant temperature gage in the instrument clus- ter. If the coolant temperature is below the maximum value specified below, you can continue driving to the nearest qualified specialist workshop.
  • Page 216: Display Message

    Display messages (vehicles with steering wheel buttons) Driving systems Display messages Possible causes/consequences and M M Solutions Only for certain countries: the maximum speed has been exceeded. 120 km/h! 120 km/h! Maximum Maximum Speed Speed Excee‐ Excee‐ Drive more slowly. À...
  • Page 217: Display Messages (Vehicle With Steering Wheel Buttons)

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Collision Preven‐ Collision Preven‐ COLLISION PREVENTION ASSIST PLUS is temporarily inoperative. tion Assist Cur‐ tion Assist Cur‐ Possible causes: rently rently Unavail. Unavail. See The sensors in the front bumper are dirty. Oper.
  • Page 218: Display Message

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Blind Spot Assist Blind Spot Assist Blind Spot Assist is faulty. Inoperative Inoperative Visit a qualified specialist workshop. Blind Spot Assist Blind Spot Assist Blind Spot Assist is temporarily inoperative. Possible causes: Currently Unavail.
  • Page 219: Tires

    Display messages (vehicles with steering wheel buttons) Tires Display messages Possible causes/consequences and M M Solutions The tire pressure is too low in at least one of the tires, or the tire Adjust Adjust Tire Tire Pressure Pressure pressure difference between the wheels is too great. Check the tire pressure at the next opportunity ( page 275).
  • Page 220: Display Message

    Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M M Solutions Wheel Sensor(s) Wheel Sensor(s) There is no signal from the tire pressure sensor of one or several Missing Missing wheels. The pressure of the affected tire is not shown in the display. Have the faulty tire pressure sensor replaced at a qualified special- ist workshop.
  • Page 221: Display Message

    Indicator and warning lamps in the instrument cluster Display messages Possible causes/consequences and M M Solutions Ò The tailgate is open. Close the tailgate. Ñ The rear door is open. Close the rear door(s). Ó An additional warning tone sounds. The hood is open. WARNING The open hood may then block your view when the vehicle is in motion.
  • Page 222: Warning Lamp

    Indicator and warning lamps in the instrument cluster Seat belts Warning/ N N Signal type indicator Possible causes/consequences and M M Solutions lamp ü N After starting the engine, the red seat belt warning lamp lights up or flashes. A warning tone may also sound.
  • Page 223: Warning Lamp

    Indicator and warning lamps in the instrument cluster Safety systems Warning/ N N Signal type indicator Possible causes/consequences and M M Solutions lamp N $ (USA only) or J (Canada only): the ABS and brake warning lamps are ò lit while the engine is running. EBD is unavailable due to a malfunction.
  • Page 224: Warning Lamp

    Indicator and warning lamps in the instrument cluster Warning/ N N Signal type indicator Possible causes/consequences and M M Solutions lamp ò! N The yellow ABS warning lamp is lit while the engine is running. ABS has been deactivated due to a malfunction. BAS, hill start assist and ESP ®...
  • Page 225: Warning Lamp

    Indicator and warning lamps in the instrument cluster Warning/ N N Signal type indicator Possible causes/consequences and M M Solutions lamp å ® N The yellow ESP OFF warning lamp is lit while the engine is running or the ECO start/stop function is activated.
  • Page 226: Warning Lamp

    Indicator and warning lamps in the instrument cluster Engine Warning/ N N Signal type indicator Possible causes/consequences and M M Solutions lamp N The yellow Check Engine warning lamp lights up while the engine is running. There may be a malfunction, for example: in the engine management in the transmission management in the fuel injection system...
  • Page 227 Indicator and warning lamps in the instrument cluster Warning/ N N Signal type indicator Possible causes/consequences and M M Solutions lamp N The red coolant warning lamp comes on while the engine is running. The coolant level is too low. If the coolant level is correct, the airflow to the engine radiator may be blocked or the electric engine radiator fan may be malfunctioning.
  • Page 228: Collision Prevention Assist

    Indicator and warning lamps in the instrument cluster Warning/ N N Signal type indicator Possible causes/consequences and M M Solutions lamp Exit the vehicle and keep a safe distance from the vehicle until the engine has cooled down. Check the coolant level and add coolant, observing the warning notes page 245).
  • Page 229: Warning Lamp

    Indicator and warning lamps in the instrument cluster Tires Warning/ N N Signal type indicator Possible causes/consequences and M M Solutions lamp N The yellow tire pressure monitor warning lamp (pressure loss/malfunction) is lit. The tire pressure monitor has detected a loss of pressure in at least one of the tires. WARNING Underinflated tires pose the following risks: The tires may burst, especially as the load and vehicle speed increase.
  • Page 230: Indicator Lamp

    Indicator and warning lamps in the instrument cluster Vehicle Warning/ N N Signal type indicator Possible causes/consequences and M M Solutions lamp Ð N The red power steering warning lamp is lit while the engine is running. An addi- tional warning tone sounds. The steering power assistance could be malfunctioning.
  • Page 231: Eyeglasses Compartment

    Stowage spaces and stowage compartments Useful information Glove box This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possi- ble. Note that your vehicle may not be equipped with all of the described functions.
  • Page 232: Important Safety Notes

    Cup holder To open: briefly press cover :. Vanity mirror in the sun visor The eyeglasses compartment opens down- If you fold mirror cover A up and the key is in wards. position 1 or 2 in the ignition lock, mirror To close: press the eyeglasses compartment light : lights up.
  • Page 233: Ashtray

    Cigarette lighter Cup holders in the dashboard Ashtray Cup holder in the dashboard (example: left side of Ashtray vehicle) Ashtray with lid : can be inserted into a cup holder on the dashboard or into a cup holder in the rear compartment. Cigarette lighter WARNING You can burn yourself if you touch the hot...
  • Page 234: V Socket

    Only have the exterior antenna installed by a qualified specialist workshop. Failure to observe the Mercedes-Benz installa- tion specifications can result in the invalidation of your vehicle's operating permit. You will find information on retrofitting electrical When the key is turned to position 1 in the igni- or electronic equipment under “Vehicle elec-...
  • Page 235: Loading Guidelines

    Loading guidelines Useful information as low as possible, near the rear axle. This Operator's Manual describes all models as well as standard and optional equipment of your WARNING vehicle that were available at the time of going When the permissible wheel loads, axle loads to print.
  • Page 236: Load Distribution

    Load distribution In the event of an accident, have a damaged equipment are installed. The maximum pay- cargo compartment floor or loading area, the load is thus reduced. cargo tie-down rings and the tie down checked Observe the notes on load distribution at a specialist workshop.
  • Page 237: Loads Securing

    Securing loads Always transport loads in the cargo compart- Always tension the tie-downs in the proper ment and with the seat backrests folded up manner and only between the described and properly locked in position. cargo tie-down rings. Always use tie-downs Always place the load against the backrests of designed specifically for the loads.
  • Page 238: Lashing Strap Important Safety Notes

    Lashing straps Also observe the safety information in the load- lightweight loads. Place non-slip mats (anti-slip ing directions ( page 233). mats) under the load to increase load security. Fill spaces between the load and the cargo compartment walls or wheel housings (form- Lashing straps locking).
  • Page 239: Tensioning Strap

    Lashing straps Notes and information on: Tensioning strap the operation of the cargo tie-down rings and cargo tie-down points can be found in the "Securing a load" section ( page 235) the maximum loading capacity of the cargo tie-down points can be found in the "Technical data"...
  • Page 240: Load Protection Net

    Securing loads Guide ratchet strap ? through slotted shaft Ratchet strap A from behind as illustrated and tighten it. Swing tensioning lever ; back and forth until the ratchet strap has wound around slotted shaft A two to three times. Press stop slider = outwards in the direction of the arrow and swing tensioning lever ;...
  • Page 241: Notes

    Carrier systems Installing WARNING Clip the load protection net into upper retain- If vehicle occupants are seated behind a load ers : in such a way that tensioning straps = protection net, they may be squeezed up face the rear of the vehicle. against the load protection net.
  • Page 242 4 turns. Only install roof carriers and rear racks that have been approved or recommended for Mercedes-Benz vehicles. This will help avoid damage to the vehicle. You can install a roof carrier on the roof and, for example, a rear-mounted cycle rack on the tail- gate.
  • Page 243: Important Safety Notes

    Engine compartment Useful information If you need to do any work inside the engine compartment: This Operator's Manual describes all models as switch off the ignition well as standard and optional equipment of your never reach into the area where there is a vehicle that were available at the time of going to print.
  • Page 244: Closing

    Engine compartment Opening the hood WARNING Opening the hood when the engine is over- heated or when there is a fire in the engine compartment could expose you to hot gases or other service products. There is a risk of injury.
  • Page 245 Engine compartment Overview of the engine compartment or other service products. There is a risk of injury. Let an overheated engine cool down before opening the hood. If there is a fire in the engine compartment, keep the hood closed and contact the fire department.
  • Page 246: Additives

    Engine compartment Adding engine oil engine compartment, keep the hood closed and contact the fire department. WARNING Opening the hood when the engine is over- WARNING heated or when there is a fire in the engine Certain components in the engine compart- compartment could expose you to hot gases ment, such as the engine, radiator and parts or other service products.
  • Page 247 Engine compartment engine compartment, keep the hood closed and contact the fire department. WARNING Certain components in the engine compart- ment, such as the engine, radiator and parts of the exhaust system, can become very hot. Working in the engine compartment poses a risk of injury.
  • Page 248: Brake Fluid

    Mercedes-Benz Specifications for Brake fluid is hazardous to health. Also observe Service Products. the safety notes under "Service products and Replace cap : and turn it clockwise to capacities"...
  • Page 249 Engine compartment Check the brake fluid level. WARNING The brake fluid level is adequate if the level is The brake fluid constantly absorbs moisture between the MIN mark and MAX mark on from the air. This lowers the boiling point of brake fluid reservoir :.
  • Page 250: Service Interval Display

    Close the hood. contains additional notes on the Limited War- ranty. You will find information about service products approved by Mercedes-Benz and capacities under "Service products and capaci- Maintenance ties" ( page 296)
  • Page 251: Important Safety Notes

    A qualified specialist workshop, e.g. an author- ASSYST PLUS ASSYST PLUS submenu and press a to ized Mercedes-Benz Commercial Van Center, confirm. will reset the service interval display after the The display shows the service due date. service work has been carried out. You can also obtain further information on maintenance work, for example.
  • Page 252 Avoid creating be sufficiently charged. sparks. Consult an authorized Mercedes-Benz Com- Battery acid is caustic. Avoid con- mercial Van Center if you wish to leave your tact with the skin, eyes or clothing.
  • Page 253: Disconnecting And Removing

    Battery connection point in the engine compartment plenty of clean water and seek medical atten- page 263). tion. Have the battery removed at a qualified spe- cialist workshop. You should have all work involving the bat- tery carried out at a qualified specialist work- shop.
  • Page 254: Connecting And Installing

    Battery starter battery. The auxiliary battery is located in the seat base of the left-hand front seat. Switch off all electrical consumers. Switch off the engine and remove the Smart- Key from the ignition lock. Open the front door on the right-hand side. To disconnect or remove the additional bat- tery, open the left-hand front door.
  • Page 255 Battery Connect the negative clamp to negative ter- It is particularly important to observe the minal ?. described order when connecting and dis- Push the battery into the seat base as far as it connecting the jumper cables. will go. Never connect or disconnect the battery terminals while the engine is running.
  • Page 256: Charging

    Battery approved by Mercedes-Benz is available as an Charging accessory. Only this device permits the charging of the battery in its installed position. Contact an WARNING authorized Mercedes-Benz Commercial Van A discharged battery can freeze at tempera- Center for information and availability. Read the tures below freezing point.
  • Page 257: Car Wash

    Use care products and cleaning agents recom- mended and approved by Mercedes-Benz. damage the vehicle and cause yourself to fall. There is a risk of injury.
  • Page 258: Paint

    Care This will prevent smears and reduce wiping When using high-pressure cleaning equip- noises caused by residue on the windshield. ment, maintain a minimum distance of approx. 1 ft (30 cm) between the spray nozzle on vehicles with rear doors, from the rear view and the vehicle parts.
  • Page 259: Wheels

    Care Remove impurities immediately, where pos- Exterior sible, whilst avoiding rubbing too hard. Cleaning the wheels Soak insect remains with insect remover and rinse off the treated areas afterwards. Do not use any acidic or alkaline cleaning Soak bird droppings with water and rinse off agents.
  • Page 260: Exterior Lights

    Mercedes-Benz car shampoo, or with cleaning cloths. Cleaning the sensors Do not use dry, coarse or hard cloths and do not scrub.
  • Page 261: Display

    Under no circumstances use power wash- Heavy soiling: use a mild detergent or care ers. products and cleaning agents recommended Make sure that no fluids enter or remain in and approved by Mercedes-Benz. gaps and cavities.
  • Page 262: Carpets

    Mercedes-Benz. Cleaning the seat belts WARNING Cleaning the trim elements Seat belts can become severely weakened if Do not use solvent-based cleaning agents bleached or dyed.
  • Page 263: Holder In The Cargo Compartment

    Where will I find...? Stowage compartment in the seat base Useful information This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possi- ble.
  • Page 264: Stowage Space In The Cargo Com Partment

    Where will I find...? To open: turn top rotary catch : clockwise and bottom rotary catch : counter-clock- wise. Remove cover ;. To close: insert cover ;. Turn top rotary catch : counter-clockwise and bottom rotary catch : clockwise. Fold down the rear seat. Removing/stowing vehicle tool kit and jack Depending on the equipment version of the vehi-...
  • Page 265: Jump Starting

    Place the jack and vehicle tool kit into the tool holder. In your vehicle, you will find a sticker with the Mercedes-Benz Service24h telephone number, Replace tool holder cover :. e.g. on the B-pillar on the driver's side. Tighten clamping strap ;.
  • Page 266 Jump-starting Vehicles with a gasoline engine: avoid Before connecting the jumper cables repeated and lengthy starting attempts. Oth- Apply the parking brake. erwise, the catalytic converter could be dam- Shift the transmission to position P. aged by non-combusted fuel. Switch off all electrical consumers, e.g. audio If the indicator and warning lamps in the instru- equipment, blower.
  • Page 267: Important Safety Notes

    Tow-starting and towing away Connect the negative terminal clamp of the WARNING jumper cable to negative terminal ; of the You can no longer steer the vehicle if the donor vehicle's battery, and then to earth steering wheel lock has been engaged. There contact ? of your own vehicle.
  • Page 268: Installing/Removing The Towing Eye

    Tow-starting and towing away Installing the front towing eye Have the vehicle transported on a transporter or trailer if it has transmission damage. Take the towing eye and screwdriver from the When towing, the automatic transmission must vehicle tool kit ( page 261).
  • Page 269: Important Safety Information

    Electrical fuses Towing the vehicle with both axles on Transporting the vehicle the ground You may only secure the vehicle by the wheels, not by parts of the vehicle such as Important safety notes axle or steering components. Otherwise, the vehicle could be damaged.
  • Page 270: Wheels And Tires

    Accessories that are not approved for your vehi- slowly and not at a sharp angle. Otherwise, the cle by Mercedes-Benz or are not being used cor- tires, particularly the sidewalls, can get dam- rectly can impair operating safety.
  • Page 271: Service Life

    Only mount tires and wheels of the same type and make. Tire tread Only use wheels with tire sizes approved by Mercedes-Benz. WARNING Only mount tires of the correct size onto the Insufficient tire tread will reduce tire traction. wheels.
  • Page 272: M+S Tires

    These tires have been developed specif- Mercedes-Benz cannot accept responsibility for ically for driving in snow. this type of damage. For safe driving, use M+S tires of the same make and tread pattern on all wheels.
  • Page 273: Snow Chains

    Tire pressure Information about snow chains can be obtained Snow chains from any Mercedes-Benz Commercial Van Cen- ter. WARNING When mounting snow chains, please bear the If snow chains are installed to the front following points in mind: wheels, they may drag against the vehicle Snow chains cannot be mounted on all body or chassis components.
  • Page 274 : for cold Only screw the standard valve cap or other tires. Recommended tire pressures : are valid valve caps approved by Mercedes-Benz for for the maximum permissible load and up to the maximum permissible speed of the vehicle.
  • Page 275: Tire Pressure Table

    Tire pressure Tire pressure table Example: Cargo Van Tire pressure table inside the fuel filler flap (exam- ple: Passenger Van) Example: Passenger Van Partially laden vehicle Fully laden vehicle Tire pressure table inside the fuel filler flap (exam- ple: Cargo Van) For the Passenger Van, the vehicle loads are defined in the table as different numbers of pas- You will find the recommended tire pressure for...
  • Page 276: Notes

    Tire pressure Driving with tire pressure that is too high or too Important notes on tire pressure low can: WARNING shorten the service life of the tires If the tire pressure drops repeatedly, the cause increased tire damage wheel, valve or tire may be damaged. Tire have a negative effect on handling character- pressure that is too low may result in a tire istics and thus the driving safety (e.g.
  • Page 277: Important Safety Notes

    Do not screw additional weights (check valves, etc.) onto the tire valves. The elec- tronic components could thus be damaged. For safety reasons, Mercedes-Benz recom- mends that you only use tire valves that have Tire pressure display (only on vehicles with steer- been tested for use on your vehicle.
  • Page 278: Important Safety Notes

    Tire pressure For further information on displaying the current remain continuously illuminated. This tire pressures, refer to "Checking the tire pres- sequence will be repeated every time the vehi- sure electronically" ( page 277). cle is started as long as the malfunction exists.
  • Page 279: Checking The Tire Pressure Elec Tronically

    Tire pressure nificantly too low. The tire pressure monitor is After a teach-in period, the tire pressure monitor not malfunctioning. automatically detects new wheels or new sen- sors. As long as a clear allocation of the tire USA only: if the h warning lamp flashes for pressure value to the individual wheels is not 60 seconds and then remains lit constantly, possible, the...
  • Page 280: Restarting

    Tire pressure positions for a short time. This is rectified after a ating conditions. When doing so, observe the few minutes of driving; the tire pressures are notes under "Tire pressure" ( page 271). then displayed for the correct positions. Turn the key to position 2 in the ignition lock.
  • Page 281: Tables

    Loading the vehicle Tire pressure tables Vehicles with a gross vehicle weight of 6,724 lbs (3.05 t) The pressure difference between tires on any one axle must be no greater than 10 kPa (0.1 bar/ 1.5 psi). The following tire pressure values apply to vehicles with: a gross vehicle weight of 6,724 lbs (3.05 t) a gross axle weight rating of 3,418 lbs(1,550 kg) on the rear axle and the tires referred to under "Wheel and tire combinations"...
  • Page 282 Loading the vehicle Maximum number of seats : determines the Tire and Loading Information placard maximum number of occupants allowed to travel in the vehicle. This information can be Maximum permissible gross weight found on the Tire and Loading Information plac- ard.
  • Page 283 Loading the vehicle Example: Steps 1 to 3 The following table shows examples of how to calculate total load and cargo capacities with varying seating configurations and number and size of occupants. The following examples use a maximum load of 1500 lbs (680 kg). This is for illustration purposes only. Make sure you are using the actual load limit for your vehicle stated on your vehicle's Tire and Loading Information placard .
  • Page 284: Vehicle Identification Plate

    What you should know about wheels and tires Vehicle identification plate What you should know about wheels and tires Even if you have calculated the total load care- fully, you should still make sure that the permis- Tire labeling sible gross weight and the gross axle weight rat- ing of your vehicle are not exceeded.
  • Page 285 What you should know about wheels and tires For further information on the load-bearing tire load rating and speed rating required for index, see "Load index" ( page 284). your vehicle. Speed rating: speed rating B specifies the approved maximum speed of the tire. Regardless of the speed index always observe the speed limits.
  • Page 286: Load Index

    What you should know about wheels and tires Load index load can be found on the vehicle's Tire and Loading Information placard on the B-pillar on the driver's side ( page 279). The actual values for tires are specific to each vehicle and may deviate from the values in the illustration.
  • Page 287: Characteristics

    What you should know about wheels and tires the year of manufacture. For example, a tire that Uniform Tire Quality Grading Standards is marked with "3208" was manufactured in A uniform standard to grade the quality of tires week 32 in 2008. with regard to tread quality, traction and tem- perature characteristics.
  • Page 288: Filling Capacity

    What you should know about wheels and tires GVW (Gross Vehicle Weight) Maximum permissible tire pressure The gross vehicle weight includes the weight of Maximum permissible tire pressure for one tire. the vehicle including fuel, tools, spare wheel, Maximum load on one tire accessories installed, occupants, luggage and the drawbar noseweight if applicable.
  • Page 289: Speed Limitation

    Changing wheels TIN (Tire Identification Number) On vehicles equipped with a tire pressure monitor, electronic components are located A unique identification number which can be in the wheel. used by a tire manufacturer to identify tires, for example for a product recall, and thus identify Tire-mounting tools should not be used near the valve.
  • Page 290: Driving And Parking

    Mercedes-Benz. If the jack is used incor- If included in the vehicle equipment, remove the spare wheel from the spare wheel bracket...
  • Page 291: Applying The Parking Brake

    Changing wheels rectly, it could tip over while the vehicle is Place jack ; beneath corresponding jacking raised. points :. The vehicle's jack is intended only to raise the Turn handwheel = until jack plate ; sits vehicle for a short time when changing a securely on jacking point :.
  • Page 292: Lowering

    For safety rea- sons, Mercedes-Benz recommends that you only use wheel bolts which have been approved for Mercedes-Benz vehicles and the respective wheel. On vehicles equipped with a tire pressure monitor, electronic components are located in the wheel.
  • Page 293: Tires/Wheels

    Mercedes-Benz, since previ- installed at the factory in all countries. ous damage cannot always be detected on retreaded tires. As a result, Mercedes-Benz cannot guarantee vehicle safety if retreaded tires are mounted. Do not mount used tires if you have no information about their previous usage.
  • Page 294: Important Safety Notes

    Spare wheel Tires R 17 Tires Steel wheel 6.5 J x 17 H2 ET 50 225/55 R17 RF (XL) 101V 6.5 J x 17 H2 ET 50 225/55 R17 RF (XL) 101H R 17 Tires Alloy wheels 7 J x 17 H2 ET 51 225/55 R17 RF (XL) 101V 7 J x 17 H2 ET 51 225/55 R17 RF (XL) 101H...
  • Page 295: Wheel

    Spare wheel Removing and installing the spare wheel Spare wheel under the rear of the vehi- Hold the spare wheel by handle E on the cover tray and pull it out from under the vehi- cle. Press cable B downwards and twist it against spring D using wheel gripper C.
  • Page 296 Spare wheel Place cover tray E on the wheel so that the recess for tire valve F is above the valve. Press cover tray E onto the wheel brace and align the wheel so that the handle of cover tray E faces backwards. Guide wheel gripper C at an angle on wire B through the opening in cover tray E and into the wheel brace from above.
  • Page 297: Vehicle Electronics

    (VIN), A telephone or two-way radio to be installed in the paint code and the permissible weight the vehicle must be approved. Further informa- data. tion can be found in any Mercedes-Benz Com- mercial Van Center.
  • Page 298: Engine Number

    Mercedes-Benz Specifications for Service Prod- ucts. Only use service products approved for the vehicle. This is an important condition for the Limited Warranty. You can identify service products approved by VIN in the engine compartment Mercedes-Benz by the following inscription on...
  • Page 299: Fuel

    Service products and capacities the containers: MB-Freigabe or MB-Approval When handling, storing and disposing of fuels, (e.g. MB-Freigabe or MB-Approval 228.5) please observe the relevant regulations. More information can be obtained at any quali- fied specialist workshop. Tank contents Additives for approved service products are nei- Depending on equipment, the total capacity of ther required nor permitted.
  • Page 300: Gasoline

    Gasoline can only be valid respective version: mixed with additives recommended by for vehicles up to and including the Euro 4 Mercedes-Benz. Follow the instructions in the standard according to EU Directive product description. You can find further 80/1268/EEC...
  • Page 301: Engine Oil

    (e.g. air-conditioning the designation, e.g. 229.5. system, auxiliary heating system) Mercedes-Benz approval is indicated on the oil For these reasons, the actual consumption fig- container by the inscription „MB-Freigabe“ or ures for your vehicle may deviate from the con- „MB Approval“...
  • Page 302: Engine Oil

    Engine oil viscosity as an event message in the display. Mercedes-Benz recommends having the oil If the SAE viscosity class of the engine oil used does not cover the outside temperature changed at a qualified specialist workshop.
  • Page 303: Notes

    Raises the boiling point Use only approved brake fluids that comply with When the vehicle is first delivered, it is filled with the Mercedes-Benz Specifications for Service a coolant mixture that ensures adequate anti- Products. Always check for the identification freeze/corrosion protection.
  • Page 304: Refrigerant

    -49 ‡ [-45 †]). Otherwise, heat will not be dissipated as effectively. Mercedes-Benz recommends an antifreeze and corrosion inhibitor that meets the requirements in the Mercedes-Benz Specifications for Service Products Sheet Number 325. More information can be obtained at any quali- fied specialist workshop.
  • Page 305: Technical Data

    Vehicle data Capacities Rear-compartment Capacity air-conditioning Windshield washer system with/without system heating Refrigerant 31.7 oz Washer fluid reser- Washer fluid (950 g) voir PAG oil 4.9 oz Unheated Approx. 3.7 US qt (139 g) (3.5 l) Heated Approx. 6.3 US qt (6.0 l) Washer fluid Important safety notes...
  • Page 306: Cargo Tie-Down Points

    Vehicle data The dimensions specified vary according to: model Passenger Vans Tires Vehicle width load Including exterior mir- 88.3 in (2244 mm) condition of the suspension rors 75.9 in (1928 mm) optional equipment Excluding exterior mir- rors model Cargo Van Wheelbase 126.0 in Opening height of the...
  • Page 307: Guide Rail

    Load rails on cargo 1124.0 lbf which have been tested and approved for compartment floor (500 daN) Mercedes-Benz vehicles. This will help to avoid damage. Load rail on sidewall 225.0 lbf (100 daN) Maximum roof load 330 lbs (150 kg)
  • Page 308: Trailer Loads

    Vehicle data You can also find information on the permitted dimensions of the ball coupling on the identifi- cation plate of the trailer tow hitch. You can obtain advice from a qualified specialist workshop. Also observe the information on tow- ing a trailer in the "Driving and parking"...

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